Tìm chuyến bay giá rẻ từ Chicago Midway tới TP. Hồ Chí Minh

Ưu: Just ok

Khuyết điểm: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Ưu: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Ưu: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Ưu: Movie selection are great

Khuyết điểm: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Khuyết điểm: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Khuyết điểm: Broken monitor and seat

Ưu: Crew was great

Khuyết điểm: Lots of screaming children. Not much to be done about that.

Khuyết điểm: Seats are too small

Khuyết điểm: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Ưu: All was great!

Ưu: Wonderful hospitality, excellent service!! Clean, well thought meal service.

Khuyết điểm: Hoping that this will continue!!

Khuyết điểm: Got delayed

Ưu: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Khuyết điểm: The flight was too warm.

Ưu: Assertive

Khuyết điểm: Hand out headphones, my phone doesn’t have compatibility.

Khuyết điểm:

Ưu: Wonderful hospitality, excellent service!! Clean, well thought meal service.

Khuyết điểm: Hoping that this will continue!!

Khuyết điểm: Seats are too small

Ưu: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Khuyết điểm: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Ưu: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Ưu: Entertainment

Khuyết điểm: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Ưu: I always have a consistently good experience on Delta. Everything was great.

Ưu: price great; direct flight;

Khuyết điểm: cramped

Khuyết điểm: No option to watch movies

Ưu: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Ưu: Movies

Khuyết điểm: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Ưu: Crew was great

Khuyết điểm: We had to go back to the gate to correct an interior light problem.

Khuyết điểm:

Ưu: Very professional.

Ưu: All was great!

Ưu: Crew was great

Khuyết điểm: Lots of screaming children. Not much to be done about that.

Khuyết điểm: No mechanical failures or delays would be nice

Khuyết điểm: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Khuyết điểm: Nothing. Perfect flight.

Ưu: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Khuyết điểm: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Ưu: Assertive

Khuyết điểm: Hand out headphones, my phone doesn’t have compatibility.

Ưu: Wonderful hospitality, excellent service!! Clean, well thought meal service.

Khuyết điểm: Hoping that this will continue!!

Ưu: Entertainment

Khuyết điểm: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Ưu: That it got me where I needed to go.

Khuyết điểm: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Ưu: Very professional.

Khuyết điểm: No ear plugs in my amenity kit??

Ưu: Movies

Khuyết điểm: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Khuyết điểm: No option to watch movies

Ưu: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Khuyết điểm: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Khuyết điểm: More communication on the flight delay

Khuyết điểm: Got delayed

Ưu: Entertainment

Khuyết điểm: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Khuyết điểm: More communication on the flight delay

Ưu: Safe trip and very nice crew.

Khuyết điểm: Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized.

Ưu: Just ok

Khuyết điểm: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Khuyết điểm: movie selection could have been better.

Ưu: Wonderful hospitality, excellent service!! Clean, well thought meal service.

Khuyết điểm: Hoping that this will continue!!

Khuyết điểm: Nothing. Perfect flight.

Ưu: the plane didn't crash.

Khuyết điểm: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Ưu: Boarding went well.

Khuyết điểm: Crew could be more attentive. They avoided passengers most of the time.

Ưu: Great crew. Old plane but comfy

Khuyết điểm: Broken monitor and seat

Ưu: Movie selection are great

Khuyết điểm: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Khuyết điểm: No option to watch movies

Khuyết điểm: No ear plugs in my amenity kit??

Khuyết điểm: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.

Khuyết điểm: Nothing. Perfect flight.

Ưu: Nassau security line was quick. US Customs line was quick.

Khuyết điểm: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Ưu: Great crew. Old plane but comfy

Ưu: Had seat open next to me

Khuyết điểm: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Khuyết điểm: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Ưu: Great crew. Old plane but comfy

Ưu: How ferindly they where get on airplane and caring they where the hold time on the flight

Khuyết điểm: They bathroom up front airplane should be first class and back airplane have there bathrooms

Ưu: Everything

Khuyết điểm: Nothing

Ưu: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Khuyết điểm: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Khuyết điểm: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Khuyết điểm: Baggage was extremely delayed. Boarding and take off were delayed too

Khuyết điểm: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Ưu: Delayed boarding but made up for lost time in the air

Khuyết điểm: Delayed boarding

Ưu: Crew was great

Khuyết điểm: Lots of screaming children. Not much to be done about that.

Khuyết điểm: Hopefully upgrade on monitors (touch screen was not working),

Ưu: I always have a consistently good experience on Delta. Everything was great.

Ưu: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Khuyết điểm: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Ưu: Entertainment

Khuyết điểm: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Khuyết điểm: Baggage was extremely delayed. Boarding and take off were delayed too

Khuyết điểm: The seat was squeaking all the time