Korean Airlines has excellent service as usual. Will definitely fly with them next time.
Here at flight entertainment.
The crew members are very kind and their respond was so fast.
Ưu: "The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable."
Khuyết điểm: "The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing."
Ưu: "The services that the representative up to the flight crew provided to the passengers are excellent."
Khuyết điểm: "Smooth flight"
Ưu: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Khuyết điểm: "More movie selections"
Ưu: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Khuyết điểm: "I don’t know yet."
Khuyết điểm: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Ưu: "Everything was great!"
Khuyết điểm: "More dates available for reward redemption"
Khuyết điểm: "Nothing"
Khuyết điểm: "Good job"
Ưu: "Everything was good, excellent. No complaint at all!"
Khuyết điểm: "Perfect no further better service, I suppose."
Ưu: "Onboarding on time and kind"
Khuyết điểm: "The seat needs more support very uncomfortable"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Khuyết điểm: "Movie selection was a tad bit small"
Khuyết điểm: "Let me change my ticket due to a death in the family."
Khuyết điểm: "Great value ,excellent and friendly service."
Ưu: "Great service. Clean plane, good seating"
Ưu: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Ưu: "Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!"
Khuyết điểm: "I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers."
Ưu: "Overall flight journey is better."
Khuyết điểm: "The person next to me asked two crew members what is inside in the sandwich as he is a Muslim. But those two gave different answers and confused him. So, he did not have it. Neither did others."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"
Ưu: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Ưu: "I liked the seats and the comfort."
Khuyết điểm: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Ưu: "Big screen. Full soda cans. Not too cold. Space for legs"
Ưu: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Khuyết điểm: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."
Khuyết điểm: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Ưu: "acomodations was awesome!!!"
Khuyết điểm: "temperature was not consitent"
Ưu: "The leg room was pretty generous compared to other airlines."
Khuyết điểm: "The entertainment system worked alright but a bit old-fashioned. The airplane safety video seemed like it was made in the 90s. The food on the return flight was really bad"
Ưu: "Quick service especially picking up the completed meals Very helpful with transit"
Khuyết điểm: "All good"
Ưu: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ưu: "food selection & crew courtesy"
Ưu: "Watched a movie and I dozed off till about 2+ hours to landing, loved the stretch on the business class. Service was attentive and never intrusive."
Khuyết điểm: "Just a minor niggle, but if the seats were a little wider it would have been perfect."
Ưu: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Ưu: "The service provided was of a high standard. See the comments mentioned above,"
Khuyết điểm: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ưu: "The flight attendants are great and very helpful"
Khuyết điểm: "Flight delayed 6h Terrible"
Ưu: "I liked everything from leg room, comfortable, good food to really great service and the on time/off departure."
Khuyết điểm: "Nothing that I can think off."
Ưu: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Ưu: "Everyone was very polite and helpful"
Khuyết điểm: "Nothing"
Ưu: "I liked that i had two seats to myself"
Khuyết điểm: "No VR goggles"
Khuyết điểm: "nothing"
Ưu: "I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful."
Khuyết điểm: "The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)"
Ưu: "Everything was fantastic."
Khuyết điểm: "Nothing"
Really accommodating staff, and on flight amenities. I would fly with Delta again.
Khuyết điểm: "Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!"
Ưu: "no, not courtesy"
Khuyết điểm: "select crew based in human and better relation"
Ưu: "The food was shockingly good! Also, loved the service."
Khuyết điểm: "A fold down foot rest would be very helpful."
Khuyết điểm: "No option to watch movies"
Khuyết điểm: "Remain awesome!"
Khuyết điểm: "Delayed flight ruined it."
Ưu: "Smooth landing"
Khuyết điểm: "Boarding should be more organized"
Ưu: "Comfortable Seating!"
Khuyết điểm: "Flight delayed Quite a bit."
Ưu: "Crew was wonderful! Food was good. It was a good experience."
Khuyết điểm: "This whole paying for comfort seats is annoying. Just make all the seats decent for all travelers."
Khuyết điểm: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."
Khuyết điểm: "Being on time"
Ưu: "Dinner was good, entertainment also"
Khuyết điểm: "Thought thecComfort Plus seats were not as good as Air Canada. Air Canada also serves Premium Economy the same good and drinks etc as Business Class. Did not feel special in Comfort Plus. Sorry just my comparison and opinion"
Ưu: "Excellent flight with efficient service. Flight was on time and friendly staff"
Khuyết điểm: "Efficiency"
Ưu: "Great customer service. Crew was super friendly and flight was smooth and on time."
Ưu: "Nice plane and comfy seats"
Khuyết điểm: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"
Khuyết điểm: "No drinks or snacks"
Khuyết điểm: "Aiirlines always want to try and chargel extra money for everything. If you purchase tickets back in February and still can't sit with your significant other that's a problem to me."
Ưu: "Plane was clean and updated"
Khuyết điểm: "No negative opinions"
Ưu: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."
Khuyết điểm: "1/12 hours late had to change out equipment"
Ưu: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Khuyết điểm: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."
Khuyết điểm: "Boarding employee was rude."
Ưu: "great flight , on time, great service"
Ưu: "Normal flight with every seat filled. I liked the icw.cream bar they served."
Khuyết điểm: "Small seats. Dirty air."
Ưu: "Nice flight and good staff and service"
Ưu: "The in flight movie and fast boarding"
Khuyết điểm: "Couldn't get a receipt for baggage fee"
Ưu: "The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating."
Khuyết điểm: "Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year."
Ưu: "Everyone did try to be helpful but it seems that no one at Delta really knew anything that was going on today"
Khuyết điểm: "The fact that I missed yet another connection because of a Delta issue. The difference is that this time there was not another connection for me to go to and I was told I would be provided a hotel in Atlanta which was not the case. I had to transfer to a flight 2 hrs away from my home only to still be on the floor of Atl airport because they are unable to appropriately de-ice planes."
Ưu: "Great trips notifications"
Ưu: "Friendliness, spirit, organization of crew."
Khuyết điểm: "The obvious- no leg room, no food"
Ưu: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Ưu: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Khuyết điểm: "Seats are getting too crowded!"
Ưu: "The flight attendants were incredible the flight was great the movies for good great for our flight"
Khuyết điểm: "I froze on the way to Las Vegas and there weren't enough blankets."
Ưu: "No headphones available for flight"
Ưu: "Nice crew. Clean cabin."
Khuyết điểm: "My outlet didn't work and it made it impossible to make the most of the internet I purchased."
Ưu: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
Ưu: "The staff onboard was friendly and attentive. They made every effort to make sure I had whatever I wanted. Boarding was quick and easy. The onbaord entertainment system had a large selection and I was never without something worth watching."
Khuyết điểm: "The first class accommodation isn't as good as advertised. The seat is supposed to completely recline allowing you to sleep. Unfortunately if you're 6 foot or taller there isn't enough room. Other airlines like Emirates gives you more room in their business class so it's disappointing to see United 1st class is so cramped. The screens for the onboard entertainment system in first class are lower quality then those used in coach."
Ưu: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Khuyết điểm: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."
Ưu: "The crew was polite and friendly"
Khuyết điểm: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Ưu: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Khuyết điểm: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."
Ưu: "Smooth ride and on time."
Khuyết điểm: "I didn't have an assigned seat though I booked months in advance."
Ưu: "lte leaving Houston, cancelled flight back from Atlanta, reset to 3 hrs later, wound up leaving 12 hrs later."
Ưu: "stewardess was exceptionally pleasant."
Ưu: "Crew was very organized and professional"
Khuyết điểm: "The plane was absolutely freezing! All passengers were covered in the flimsy blankets provided. Even with air vents turned of it was extremely uncomfortable."
Khuyết điểm: "My seat choice was ignored on one flight"
Ưu: "It was a really good experience. The crew was kind, friendly and happy. The entertainment was amazing. It was my first time in Delta but no the last one."