Multiple Passport checks Better communication for English speaking traveling people.
Here at flight entertainment.
Ưu: "The services that the representative up to the flight crew provided to the passengers are excellent."
Khuyết điểm: "Smooth flight"
Ưu: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Khuyết điểm: "More movie selections"
Ưu: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Khuyết điểm: "I don’t know yet."
Khuyết điểm: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Ưu: "Everything was great!"
Khuyết điểm: "More dates available for reward redemption"
Khuyết điểm: "Nothing"
Khuyết điểm: "Good job"
Ưu: "Everything was good, excellent. No complaint at all!"
Khuyết điểm: "Perfect no further better service, I suppose."
Ưu: "Onboarding on time and kind"
Khuyết điểm: "The seat needs more support very uncomfortable"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Khuyết điểm: "Movie selection was a tad bit small"
Khuyết điểm: "Let me change my ticket due to a death in the family."
Khuyết điểm: "Great value ,excellent and friendly service."
Ưu: "Great service. Clean plane, good seating"
Ưu: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ưu: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Ưu: "Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!"
Khuyết điểm: "I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers."
Ưu: "Overall flight journey is better."
Khuyết điểm: "The person next to me asked two crew members what is inside in the sandwich as he is a Muslim. But those two gave different answers and confused him. So, he did not have it. Neither did others."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"
Ưu: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Ưu: "I liked the seats and the comfort."
Khuyết điểm: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Khuyết điểm: "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."
Ưu: "Big screen. Full soda cans. Not too cold. Space for legs"
Ưu: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Khuyết điểm: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."
Khuyết điểm: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Ưu: "acomodations was awesome!!!"
Khuyết điểm: "temperature was not consitent"
Ưu: "Quick service especially picking up the completed meals Very helpful with transit"
Khuyết điểm: "All good"
Ưu: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ưu: "food selection & crew courtesy"
Ưu: "Watched a movie and I dozed off till about 2+ hours to landing, loved the stretch on the business class. Service was attentive and never intrusive."
Khuyết điểm: "Just a minor niggle, but if the seats were a little wider it would have been perfect."
Ưu: "I enjoyed the service and the touch screen TV."
Khuyết điểm: "I didn't enjoy how cramped the seats are."
Ưu: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Ưu: "The flight attendants are great and very helpful"
Khuyết điểm: "Flight delayed 6h Terrible"
Ưu: "I liked everything from leg room, comfortable, good food to really great service and the on time/off departure."
Khuyết điểm: "Nothing that I can think off."
Ưu: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Ưu: "Everyone was very polite and helpful"
Khuyết điểm: "Nothing"
Ưu: "Everything up until I got to Hawaii and switched to them."
Khuyết điểm: "The code share airline"
Ưu: "I liked that i had two seats to myself"
Khuyết điểm: "No VR goggles"
Khuyết điểm: "nothing"
Ưu: "Everything was fantastic."
Khuyết điểm: "Nothing"
Ưu: "comfort, service, easiness"
Khuyết điểm: "Food"
Ưu: "Crew was very friendly. Seats were comfortable"
Ưu: "WAS OK BUT NEED BETTER PILLOWS"
Ưu: "Business seats great, personal attentive service; more great entertainemnt than I could consume! Business class almost empty..."
Khuyết điểm: "I pre-ordered my meals, which were very beautifully presented andtasty, but did feel they weren't large enough. Dessert offerings lacking"
Khuyết điểm: "Was never notified that my wife would not be allowed to board the plane due to travel. Neither the airline or travel agency warned me of this."
Ưu: "Cleaner and better service by flight attendant than other US flight company."
Khuyết điểm: "Smells of food is strong. When I don’t have appetite and feeling sick, the smell makes me feel sick more."
Ưu: "Everything was fine."
Khuyết điểm: "Not much."
Ưu: "Crew always very friendly"
Khuyết điểm: "More comfortable seats"
Ưu: "The crew was very helpful and amazing. The food was healthy AND delicious. Very interesting selection of movies, music, games. A small pillow and blanket was provided to everyone."
Khuyết điểm: "The first few rows of my section received drinks in the first round, but then the attendant ran out and forgot about the rest of us. I am tall, so the seat was not very comfortable for 13 hours of flight--had neck pain afterwards."
Ưu: "My trip to Houston to Manila on December 27,2018 is very inconvenient You have to wait in line to used the toilet becouse Two toilet is out of order . Again very inconvenient flight BR51 toilet between economy plus and economy two toilet is out off order"
Khuyết điểm: "Make sure that all the toilet in every flight is in order or working condition so that we don't have to wait in line just to used it . It is not acceptable if two toilet is out of order."
Khuyết điểm: "Incredibly slow wifi"
Ưu: "On time"
Khuyết điểm: "All was ok"
Ưu: "Great service"
Khuyết điểm: "They treat everyone so well"
Khuyết điểm: "Errors made on flights both too and from Taipe were cancelled. Wasted 3 hours of my time!"
Ưu: "Departure and arrival time"
Khuyết điểm: "Meal"
Khuyết điểm: "Food and not enough snacks available. FA is not friendly"
Khuyết điểm: "Lack of movie selections. ear plug location is not convenient, especially when your neighbors want to get out and you have to unplug headphone in order for them to pass through."
Ưu: "The crew for the trip back to US was not as good as the crew for the trip to Taipei."
Ưu: "We liked the spaciousness and overhead bins."
Khuyết điểm: "The seat was not comfortable. On the flight out, we were in an Airbus and its seat was so much better."
Khuyết điểm: "Another enough beverage offerings during meal service. Had to ask for all drinks. Not a lot of flight attendant visits during flight, considering the length of flight."
Ưu: "My seat in emergency isle was brilliant: quiet, spacious and easy access...perfect for snoozing! I arrived refreshed and ready. The staff at airport and on the plane as usual were focused on assuring my needs were met!!!! Chow was hot and yummy along with real silverware!!!"
Khuyết điểm: "Volume of sound on movies should be increased to off set the plane’s. The viewing screens should be increased in size."
Ưu: "The demeanor of the crew on our Taipei to Houston flight was friendlier than the crew from our EVA flight from Manila to Taipei."
Khuyết điểm: "This flight had the worst food options from all the other fights we have taken during our whole vacation."
Khuyết điểm: "When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request."
Khuyết điểm: "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."
Ưu: "The service and the smooth landing despite the strong winds upon landing in Houston"
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I love EVA fair's service, they are very systematic in boarding their flights making flights leaving on time. The crew took care of my mother who needed wheelchair assistance. Washrooms are clean."
Ưu: "Crew and service were great."
Khuyết điểm: "Food to asian. Entertainment limited and to asian."
Ưu: "Nice crew, comfortable ,no delate"
Khuyết điểm: "We did not like all the meals in all the flights"
Ưu: "Awesome crew, great prices and I will use them every time!!"
Khuyết điểm: "The flights are cheaper to Chicago, insist Houston could get these rates"
Ưu: "\the well trained wheel chair servers. They care."
Ưu: "Very modern airplanes. I love the fact that I'm able to tack the conditions and location of the flight on the screen in front of me, watch movies and all sorts of entertainment. Menu is delicious and staff super professional and well trained. Thanks."
Ưu: "best international flight yet in all areas, especially considering it was economy"
Khuyết điểm: "since I flew EVA both there and back to the states, I quickly ran out of movies to watch but this is such a minimal complaint"
Ưu: "I love the price, all staff was kind and helpful and the seats are comfortable."
Khuyết điểm: "I didn't like the food. Most of it made my stomach upset so I didn't finish and landed very hungry. The entertainment was limited as well. For a 13+ hour flight I was disappointed with the amount of TV shows and movies I had access to. I would still recommend EVA to friends and family with a warning to bring approved food and entertainment."
Ưu: "Crew was most helpful and gracious."
Ưu: "I got to Houston earliet than posted"
Khuyết điểm: "The food, kinda hard..."
Ưu: "The value for money is very good with EVA. The planes are modern and clean. The staff is very friendly. I will no doubt be flying with EVA again!"
Khuyết điểm: "Nothing major to say here; just a few suggestions. I find the meals and entertainment to be a bit lacking compared to other airlines of the same caliber. With that being said, the value for the air fair charged is hard to beat."
Ưu: "Food was actually OK and the alcohol selection was good."
Khuyết điểm: "I was in the last row aisle seat 73H. Prior to take off I requested to move to the opposite side 73 A and B because they were empty. I had a passenger on the window side and this particular FA said said OK, but she said to do it after the flight takes off. Later I took my things and this time another FA rudely said I cannot move because the empty seats were required for FA's to rest on this 14 hr flight. Fair enough. But not once did they sit at those empty seats at all. When I had to continually get up to allow my window passenger who frequently uses the toilet. Why lie?"
Khuyết điểm: "A little delay in boarding but after other airlines I flew this has been best by long shot"
Ưu: "The fact the staff try so hard to comfort passengers"
Khuyết điểm: "Cant fond any wrong doing"
Ưu: "Given an exit seat. Crew were excellent. Service was superb."
Ưu: "The flight attendants were very attentive. The meals were excellent! Eva Air surpassed my expectations. I will definitely fly Eva Air again"
Khuyết điểm: "None"
Ưu: "Excellent Service and Meals; enjoyed my trip on EVA Airlines"
Ưu: "The staff got us loaded quickly for the large number of passengers. The leg room, even in economy is surprisingly roomy, and the movie selection was first class."
Khuyết điểm: "They need to offer more small bottles of water. It's hard to keep hydrated on long flights, and due to turbulence a tinyear (only half full) glass of water occasionally is hard to not spill and is not enough. I would suggest an 8 oz bottle offered at least every other hour."
Ưu: "Entertainment system was nice."
Khuyết điểm: "Seats not comfortable. Staff not friendly."
Khuyết điểm: "Movie selection was limited"
Ưu: "I fly with family from Houston to Manila regularly. It's a long flight but both Eva and Korean Air always have better prices than other air lines, especially American companies. They are just more professional, have better service and are cleaner than American airlines. I will always fly Eva or Korean. I don't know what some of these people are talking about. EVA always offers tea, water, apple and orange juice."
Ưu: "Everything was great. The crew,food and entertainment was very good. It was not cramped."
Khuyết điểm: "Nothing"
Better boarding system than just 4 zones. Within each zone, boarding needs to be done with specific rows at a time.
More Bollywood and Telugu movies, food options
My luggage was left at doha nd flight landed houston. Horrible experince i had this time.
Please refer to comments on previous flight.
The three people behind us continued kicking our seats and after two attempts to resolve, they got aggressive and loud. Very uncomfortable and frustrating for 15 hours flying.
Clean the toilet more often.
Ưu: "Add snacks between the males"
Khuyết điểm: "Thank you"
Ưu: "Private cabins in business class"
Khuyết điểm: "Better control over boarding process"
Ưu: "Everything is excellent"
Khuyết điểm: "All is well"
Khuyết điểm: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
Ưu: "Service & information"
Khuyết điểm: "I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why"
Ưu: "Crew . Food . Service was great ."
Khuyết điểm: "Every things was good ."
Ưu: "The crew was nice but never got the menu."
Khuyết điểm: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Ưu: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Khuyết điểm: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."
Ưu: "Departed on time. Courteous staff."
Khuyết điểm: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."
Ưu: "Very nice aircraft , crew, and supplies"
Khuyết điểm: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Ưu: "Entertainment and boarding"
Khuyết điểm: "Food"
Khuyết điểm: "I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest."
Ưu: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Khuyết điểm: "No complaints great flight"
Ưu: "Smooth flying regardless of the air wake turbulence, excellent treatment from flight attendants. I felt safe during the flight."
Khuyết điểm: "Give more time for checking in the luggage, Cancelation my flight with 0% reimbursed on my funds, on boarding time 10 minutes delay was truly unfair."
Ưu: "Excellent crew and food."
Khuyết điểm: "No WiFi."
Khuyết điểm: "I really didn’t like hke the Internet is free for just one hour. And how I cannot make international calls using the doha’s airport wifi."
Ưu: "We carefully taken care . The Hotess were alright"
Khuyết điểm: "Their food are ok"
Ưu: "Food was great."
Khuyết điểm: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Khuyết điểm: "I requested a chicken meal and I told the steward that I would wait because he did not have anymore at that moment. He never came back until it was time to pick up trash. I proceeded to tell him I never got the main course, he apologized and told me that there was only an egg entree left. I went ahead and took it, then as a way to apologize he offered to get me a piece of fruit, a banana. I accepted but he never came back with it. It was not a big deal but I did not appreciate being offered something and then no follow up. Next time do not offer something and then not follow through."
Khuyết điểm: "Nothing"
Ưu: "very courteous flight crew"
Khuyết điểm: "baggage took along time to come business class luggage came after economy"
Ưu: "Doha to hyd was good. Crew was courteous."
Khuyết điểm: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."
Ưu: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Khuyết điểm: "seats are a bit tight"
Ưu: "Excellent travel with Qatar Airways"
Khuyết điểm: "Only thing is security was too tight at Doha Airport"
Khuyết điểm: "The electronics ban on US-bound flights was handled poorly in Doha, resulting in multiple passes through the security check for many passengers, including two in my party. It left a bad impression that lingered, unfortunately."
Khuyết điểm: "Seats were not very comfortable for economy class for a journey as long as these ."
Ưu: "this was very different nice service, crews with courtesy and ready to listen to any problem.Pauline."
Khuyết điểm: "Wheel chair was not available on arrival. Had to wait 45 minutes"
Ưu: "I liked everything about the flight and the service was great!"
Ưu: "Flight was on time ."
Khuyết điểm: "The seating was not organized when people needed to bored. It was busy and people where rushing to get in the plane ."
Ưu: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Khuyết điểm: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."
Khuyết điểm: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."
Ưu: "Excellent customer service, smooth boarding, good food."
Khuyết điểm: ""Enhanced" screening at Doha airport not only was more invasive but also held up passengers until end of boarding."
Khuyết điểm: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Khuyết điểm: "N/A"
Ưu: "the best air line I've ever been"
Flight was onetime plane was clean and the staff was courteous.
They used be great airline but no more.
Liked food. Service could have been better. More water trips would have been good.
Khuyết điểm: "As usual best of the best"
Ưu: "The flight was SO OLD and uncomfortable which is absolutely ridiculous for a 16 hour flight. My screen did not work the entire time despite asking flight attendants to fix the issue. The flight attendant would not attend to me despite me pressing the button and twice skipped me while giving out meals. I had to call them back and ask for it. The bathrooms were SO dirty and yet no flight attendant took out the trash or cleaned it even though we are in the midst of a pandemic. We were also not given hygiene kits to keep ourselves safe. DO NOT FLY WITH THIS AIRLINE."
Khuyết điểm: "EVERYTHING."
Khuyết điểm: "Love it! Next time, I will for sure buy tickets from Kayak"
Ưu: "I don’t like it"
Khuyết điểm: "They take my money because my flight it’s was over And they charge me twice"
Khuyết điểm: "Offer cappuccino along with coffee, tea, and juice."
Khuyết điểm: "For economy, maybe more variety on meals ?"
Ưu: "Vegetarian food"
Khuyết điểm: "If you provide blankets"
Ưu: "Seats were goooood and comfy Leg room was good"
Khuyết điểm: "NA"
Ưu: "The crew was really nice."
Khuyết điểm: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."
Khuyết điểm: "Third time on emirates but this time it was the worst. Even worse service, seats, and food. While my kids ordered the regular meal I had ordered the Low Sodium Meal because of my health. The meal that I got was saltier than the regular meal!"
Ưu: "Liked The service and the spacious airplanes"
Khuyết điểm: "No choice left for dinner and would have loved a snack"
Ưu: "Food as requested: Great Entertainment:great Crew: Nice 16 hrs flight didn’t seem boring at all"
Ưu: "The food and beverage selection was great."
Khuyết điểm: "had kids on board and were crying half the time could not rest Although the flight crew tried thier best. Landing was too not comfortable-dropped down very fast."
Khuyết điểm: "good seevice spacious seat amazing crew"
Ưu: "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
Khuyết điểm: "Since the air craft was new WIFI was not yet available."
Ưu: "On time"
Khuyết điểm: "Non"
Ưu: "The staff were very courteous, especially Iliya. The onboarding staff were very friendly. I will definitely fly emirates again"
Ưu: "Crew, food, entertainment"
Khuyết điểm: "1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane"
Ưu: "Great selection of entertainment."
Khuyết điểm: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
Ưu: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me. Unfortunately I only got fruit which is not very satisfying. . In addition, a kid was seated behind me and repeatedly (and I do mean repeatedly) kicked me in the back and slammed the tray table into my back. The crew found me another seat and were extremely nice about it."
Khuyết điểm: "My request for vegan food was lost - it is hard to feel comfortable for that long of a time period just eating fruit. (This is even after the crew from the previous flight tried to remedy the situation by notifying them.)"
Ưu: "It's was my favorite traveling"
Khuyết điểm: "I was supposed to get a room from Emirates since I had 15 hours stay in DXB but Emirates employees refused to give me room. F.Emal"
Ưu: "Nice comfy and roomy seats. Excellent service."
Khuyết điểm: "Boarding was not organized Crew forget to return to you with your drinks The seats are NOT comfortable"
Ưu: "I love the experience of fly with kayak and look forward to many more"
Khuyết điểm: "Nothing. Everything was expected from a good flight."
Ưu: "great ICE programming"
Khuyết điểm: "very infrequent drink service and erratic requests response for drin ks"
Ưu: "Would have been better if the Veg food was not of the saem menu as in the preceding flight"
Khuyết điểm: "More varieties of veg food should be introduced. Seats have a bit of less leg space No wifi"
Ưu: "Delay in first flight which caused me a day. But accommodation provided at Dubai is fantastic. Entertainment system not worked in flight and WiFi Audi not worked."
Ưu: "The service was excellent good legroom for flying economy."
Ưu: "The service was great and the comfort and leg space and need to mention the quality of food."
Ưu: "Awesome! I love flying with Emirates and I will continue flying with them."
Ưu: "The team was fantastic. Always willing to help."
Khuyết điểm: "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
Khuyết điểm: "India to dubai had poor Intertainment system"
Khuyết điểm: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."
Khuyết điểm: "Not enough food and snacks"
Ưu: "Low fat meal was great! (the salmon one)"
Khuyết điểm: "They broke my checked in luggage!!!"
Ưu: "Everyone was very friendly and the meals were more than one would expect (still airplane food though). In flight entertainment was pretty robust and the inflight care packages (sleep mask, toothbrush/paste) were a nice touch. Although my wife and I were jealous of the business class luxury we were very satisfied with our 15 hour flight."
Khuyết điểm: "no complaints!"
Ưu: "It is the best airlines in the world ."
Ưu: "Food, service and the crews behavior to be honest I'm very satisfied from that flight so I recommend all my friends to try once on Emirates. I really appreciate for the services."
Khuyết điểm: "There is nothing to mention that I didn't like it everything was on time."
Khuyết điểm: "Old aircraft from Dubai to Houston. No power outlets. When I switched the light on for service. No body responded even after an hour. I turned it off. Food quality and service have gone down significantly."
Arrived early. Smooth ride
Terrible experience with my last flight. Delayed then canceled left me stranded in Ghana March 8th. I cannot contact Delta (in Ghana or US)
would have preferred to have healthier/gluten free options for the snacks. We asked and were told that cookies or gold fish were the only options.
Really accommodating staff, and on flight amenities. I would fly with Delta again.
Khuyết điểm: "100% as always.. delta has never disappointed! Keep up the good work guys"
Ưu: "The food was shockingly good! Also, loved the service."
Khuyết điểm: "A fold down foot rest would be very helpful."
Khuyết điểm: "No option to watch movies"
Khuyết điểm: "Remain awesome!"
Khuyết điểm: "Delayed flight ruined it."
Ưu: "Smooth landing"
Khuyết điểm: "Boarding should be more organized"
Ưu: "Comfortable Seating!"
Khuyết điểm: "Flight delayed Quite a bit."
Khuyết điểm: "Being on time"
Ưu: "Dinner was good, entertainment also"
Khuyết điểm: "Thought thecComfort Plus seats were not as good as Air Canada. Air Canada also serves Premium Economy the same good and drinks etc as Business Class. Did not feel special in Comfort Plus. Sorry just my comparison and opinion"
Ưu: "Excellent flight with efficient service. Flight was on time and friendly staff"
Khuyết điểm: "Efficiency"
Ưu: "Great customer service. Crew was super friendly and flight was smooth and on time."
Ưu: "Nice plane and comfy seats"
Khuyết điểm: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"
Khuyết điểm: "No drinks or snacks"
Ưu: "Plane was clean and updated"
Khuyết điểm: "No negative opinions"
Ưu: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."
Khuyết điểm: "1/12 hours late had to change out equipment"
Ưu: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Khuyết điểm: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."
Khuyết điểm: "Boarding employee was rude."
Ưu: "great flight , on time, great service"
Ưu: "Normal flight with every seat filled. I liked the icw.cream bar they served."
Khuyết điểm: "Small seats. Dirty air."
Ưu: "Nice flight and good staff and service"
Ưu: "The in flight movie and fast boarding"
Khuyết điểm: "Couldn't get a receipt for baggage fee"
Ưu: "The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating."
Khuyết điểm: "Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year."
Ưu: "Everyone did try to be helpful but it seems that no one at Delta really knew anything that was going on today"
Khuyết điểm: "The fact that I missed yet another connection because of a Delta issue. The difference is that this time there was not another connection for me to go to and I was told I would be provided a hotel in Atlanta which was not the case. I had to transfer to a flight 2 hrs away from my home only to still be on the floor of Atl airport because they are unable to appropriately de-ice planes."
Ưu: "Great trips notifications"
Ưu: "Friendliness, spirit, organization of crew."
Khuyết điểm: "The obvious- no leg room, no food"
Ưu: "That they served a nice snack/sandwich and or cheese platter...nice touch...also nice selection of free movies"
Khuyết điểm: "When the person in front of you put their seat back you didn't have a lot of room."
Khuyết điểm: "I froze on the way to Las Vegas and there weren't enough blankets."
Ưu: "No headphones available for flight"
Ưu: "Nice crew. Clean cabin."
Khuyết điểm: "My outlet didn't work and it made it impossible to make the most of the internet I purchased."
Khuyết điểm: "The poorly staffed bag check at BTV was maddening. We waited in line for what felt like 15 or more minutes. Boarding was also badly managed and took 20 minutes or so. There was no jetway so passengers had to walk a distance to the plane. The attendants all seemed to be having a bad morning. Not terribly friendly."
Ưu: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
Ưu: "The staff onboard was friendly and attentive. They made every effort to make sure I had whatever I wanted. Boarding was quick and easy. The onbaord entertainment system had a large selection and I was never without something worth watching."
Khuyết điểm: "The first class accommodation isn't as good as advertised. The seat is supposed to completely recline allowing you to sleep. Unfortunately if you're 6 foot or taller there isn't enough room. Other airlines like Emirates gives you more room in their business class so it's disappointing to see United 1st class is so cramped. The screens for the onboard entertainment system in first class are lower quality then those used in coach."
Ưu: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Khuyết điểm: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."
Ưu: "The crew was polite and friendly"
Khuyết điểm: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Ưu: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Khuyết điểm: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."
Khuyết điểm: "Had trouble with entertainment console are 36d"
Ưu: "lte leaving Houston, cancelled flight back from Atlanta, reset to 3 hrs later, wound up leaving 12 hrs later."
Ưu: "stewardess was exceptionally pleasant."
Ưu: "Crew was very organized and professional"
Khuyết điểm: "The plane was absolutely freezing! All passengers were covered in the flimsy blankets provided. Even with air vents turned of it was extremely uncomfortable."
Khuyết điểm: "My seat choice was ignored on one flight"
Ưu: "It was a really good experience. The crew was kind, friendly and happy. The entertainment was amazing. It was my first time in Delta but no the last one."
Khuyết điểm: "Customer service was terrible and the flight departed before the departure time; as a result I missed my returning flight although i got to the airport an hour early."
Ưu: "Nice staff"
Khuyết điểm: "No leg room, tight squeeze, charge for checked bags, no room for carryon luggage, bin compartments are too small"