Overall, food was delicious, flight attendant were nice, but not very attentive to passengers needs, flight went smoothly thanks to the captain:).
Seat comfort and food selection!
Ưu: "The crew was very attentive and our seats in Prestige class were very comfortable."
Khuyết điểm: "The entertainment options were meager at best."
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Ưu: "Wouldn’t allow me to board with no explanation and the third party company Flyus.com is a complete rip off"
Khuyết điểm: "Use better companies to book your tickets"
Ưu: "Crew and seats were good"
Khuyết điểm: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."
Ưu: "crew was amazing and movie selection was good"
Khuyết điểm: "poor business class seats and small screens"
Ưu: "The pre-booking of meals to meet dietary restrictions."
Khuyết điểm: "Another protein to go with the fruit tray option"
Ưu: "The entertainment"
Khuyết điểm: "More food selection like vegetarian"
Ưu: "A comfortable flight, with fine service."
Khuyết điểm: "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"
Khuyết điểm: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Ưu: "The airline accommodated by request for special meal with a very good seafood meal at each serving."
Khuyết điểm: "Touchscreen did not work on the entertainment; everything had to be controlled from the remote control."
Ưu: "Flight attendants are pretty and nice."
Khuyết điểm: "Nothing"
Ưu: "We liked the food."
Khuyết điểm: "Delayed flight. Limited choices of movies onboard."
Ưu: "Clean and nice crew"
Khuyết điểm: "Food choices and not as comfortable as I had hoped"
Ưu: "Excellent service and delicious food and clean."
Khuyết điểm: "No wifi on board. Not many movies."
Ưu: "The service and especially the flight stewart, he has to be the best one EVER!!!"
Khuyết điểm: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."
Khuyết điểm: "nothing"
Ưu: "More than enough seat space I was on seat 28. I actually slept most of the time which usually doesn't happen so I guess it was just that comfortable. Attendants were great and food was fair but can't really expect much for airplane food. I would definitely fly Korean air again."
Ưu: "Food arrived quickly and the empty tray was removed quickly when the meal had been eaten"
Ưu: "some area the A/C does not work"
Ưu: "Great service"
Khuyết điểm: "Nothing"
Ưu: "First class on Korean long haul does not disappoint!"
Khuyết điểm: "Nothing not to like"
Ưu: "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."
Ưu: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ưu: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Khuyết điểm: "Nothing! Great flight."
Ưu: "Customer service - flight attendants were friendly & quite accommodating for all customers. Plane was quite clean, complimentary toothbrushes in the bathroom was a pleasant surprise. Food is hit or miss, but typically better than competitors. The personal TV has a number of new releases and is easy to use."
Khuyết điểm: "It was a bit warm on the entire flight and as many other customers have mentioned, the seats were a tad uncomfortable; albeit nothing out of the normal for economy class."
Khuyết điểm: "I can't flight. What happened?"
Khuyết điểm: "Good customer service"
Ưu: "I loved their willingness to accommodate everyone, hospitality and attention to detail."
Ưu: "Everything works fine except the language that has been used to communicate between the passengers and the staffs."
Khuyết điểm: "It would be better to speak more in english than in their native language for proper communication between the crew and the passengers."
Ưu: "Loved the slippers toothbrush toothpaste Liked the in flight meal Entertainment was great Roomy and comfortable. My seat wouldn't recline so they let me sit in the back seats reserved for the crew so I wold be able to recline and sleep in the long flight to Korea."
Ưu: "Just about everything"
Khuyết điểm: "In priority class the space was narrow when accessing the aisle from the window seat"
Ưu: "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"
Ưu: "Very friendly crew and quick boarding process"
Khuyết điểm: "Seat is a bit narrow,"
Ưu: "Just as our first flight with Korean Air, everything was superb. We boarded just in time, due to delays in the airport since we floundered a bit, trying to make our way through the right terminals and security, but we were processed quickly, and the staff were so polite and welcoming."
Khuyết điểm: "We had absolutely no complaints. Many thanks."
Khuyết điểm: "nothing"
Ưu: "Timeliness Appearance of crew. More leg room. Variety of entertainment"
Khuyết điểm: "It appears the flight attendants catered more for Koreans than others. On several occasions they would ask Korean passengers if they wanted coffee, tea or wine. They looked at me and deliberately ignored me. This happened on Flight from Houston to Manila. From Hong Kong to Seoul and especially from Seoul to Houston. I had to ask thrice for a head phone before I got one. I was wide awake."
Khuyết điểm: "Food was not that good. poor film selections."
Ưu: "same as above"
Khuyết điểm: "long wait for our baggage to be released to the conveyors after we had arrived"
Ưu: "comfort, service, easiness"
Khuyết điểm: "Food"
Ưu: "The captain told us about the landmarks along the flight."
Khuyết điểm: "None."
Ưu: "Flight attendants are very kind; food and drink was enjoyable."
Ưu: "Very friendly service."
Khuyết điểm: "Korean Air needs to improve check-in. Didn't realize that Morning Calm could be used after early check-in even though kiosk didn't give boarding pass. Once we did and switched out of the SLOW regular line it went great."
Ưu: "Very happy with flight. I haven't been disappointed with Korean Air, which I have chosen a couple times for my business trips to Thailland."
Khuyết điểm: "Normally the food is very good. This time the chicken and rice had a lot of fat on the meat. Other than that there were no problems."
Ưu: "The stewardess were very complimentary . Always made sure your needs were met. Smooth flight not too much turbulence, even with some bumps i still felt safe"
Khuyết điểm: "For the entertainment there weren't enough choices of movies."
Ưu: "The flight was fairly full, so it felt crowded, but we were able to sleep. the flight attendants were great, as always."
Khuyết điểm: "the close quarters in the night."
Ưu: "The staff was friendly, polite, and professional The interior is spacious for economy class and looks new. The USB port is really useful."
Khuyết điểm: "The food isn't that great. The landing isn't as good as Id like and i experience more turbulence flying with korean air than with air china."
Ưu: "I was late for my boarding to due to incoming flight was late but they waited when they didn't have to and accommodating to my needs"
Khuyết điểm: "Did get my luggage with me when I landed in Chicago due to my incoming flight was late"
Their customer service as specially those in Frankfurt is worse
Food options were limited and were not good portions
Crew were too focused on being efficient and forgot how to relax and be nice. They march up and down, bark out commands at people but say "please" and "thank you". Words don't make up for the tone and the way they do things.
Lush food, excellent service, superb seating/bed, plenty to drink and one of the best flights I have ever had.
The staff were very friendly. Love the legroom space even in economy. Staff were friendly and onboard entertainment has a lot of good choices!
food comfort chars helpful crew helps with finding or making announcements where to go for connecting flights
Ưu: "The crew was excellent."
Khuyết điểm: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Ưu: "New aircraft"
Khuyết điểm: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Ưu: "Smooth boarding"
Khuyết điểm: "If they could serve a light snack would be good"
Ưu: "Crews sympathy’s"
Khuyết điểm: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Ưu: "Just ok"
Khuyết điểm: "The crew and the service"
Ưu: "I like the crew members"
Khuyết điểm: "Entertainment selection and food could be better"
Ưu: "Cabin crew was amazing!"
Khuyết điểm: "Food was mediocre and we've had better on Singapore Airlines before."
Ưu: "Crew was amazing"
Khuyết điểm: "None"
Ưu: "Crew was okay"
Khuyết điểm: "Did not get the food I chose. Seats were not clean and clumsy"
Ưu: "I can say all the crew was amazing"
Khuyết điểm: "They are doing excelent job."
Ưu: "Superb service."
Khuyết điểm: "Meals were average for airlines"
Khuyết điểm: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Ưu: "Boarding. Timely departure"
Khuyết điểm: "Entertainment selection."
Ưu: "excellent - comfy plane, great service, excellent stuff."
Ưu: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ưu: "Good air line. Threat you well, enough food very good service."
Ưu: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Khuyết điểm: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Ưu: "The flight attendants were nice, attentive and joyful!"
Khuyết điểm: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Ưu: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Khuyết điểm: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
Khuyết điểm: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ưu: "The flight attendants were amazing."
Ưu: "great crew service. my first time flying with singapore airlines and they delivered"
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
Khuyết điểm: "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
Khuyết điểm: "Food wasn't the greatest but it was adequate considering shirt trip"
Ưu: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Khuyết điểm: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ưu: "Service was great."
Khuyết điểm: "Bit on the cold side."
Ưu: "Friendly, attentive crew. Clean plane."
Khuyết điểm: "Cramp set space. Lack of movie choices, not all had closed caption."
Ưu: "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
Khuyết điểm: "There was nothing that I didn't like."
Ưu: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Khuyết điểm: "Nothing negative to report"
Khuyết điểm: "Headphones were not functioning properly"
Ưu: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ưu: "We did not die in a hellacious ball of flame Aviation incident!"
Khuyết điểm: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
Ưu: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Khuyết điểm: "I didn't care much for the meals, but my husband loved them."
Ưu: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ưu: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."
Ưu: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Khuyết điểm: "None"
Ưu: "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
Khuyết điểm: "That I could not afford to travel first class! which must have been marvellous when economy so good."
Khuyết điểm: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."
Ưu: "In-flight Entertainment. Orderly & on-time boarding."
Khuyết điểm: "Food selection was limited given we were traveling Economy class."
Ưu: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Looking for a tooth brush like it use to be but can’t find any. Otherwise the whole flight was excellent.
food is not delicious,no taste at all
Khuyết điểm: "Flight attendants are always to try to speak in Chinese."
Ưu: "The price was right. We arrived on time."
Khuyết điểm: "On a 17 hour flight, people need water, and getting that from the flight crew wasn't easy. They were rushed, unpleasant, and the food was worse than I've seen on a plane in years. The entertainment system too, was very old and lacking compared to newer systems."
Ưu: "Leg room"
Khuyết điểm: "Food quality"
Ưu: "Eva does a great job, nice personnel, good food...probably better than most."
Khuyết điểm: "More leg room. (My usual complaint,) Premium Economy Very Nice, but at a premium price. I flew once...nice to be offered a glass of Champagne once seated!"
Ưu: "Because of a long flight, Eva should provide more food in between"
Khuyết điểm: "Satisfaction"
Ưu: "Crew was excellent"
Khuyết điểm: "As with all airlines, seats were cramped and not enough leg room when traveling Economy"
Ưu: "The crew was amazing and the seat was comfortable. Mostly, I liked the food."
Ưu: "Seat was very comfortable. Good selection of movies."
Khuyết điểm: "Headset was very uncomfortable and unable to use personal earphones."
Khuyết điểm: "Airline on strike so no flight."
Ưu: "Just love EVA everytimes I fly"
Khuyết điểm: "It was a good flight"
Khuyết điểm: "Cleaning the restroom area more often for international flighywiuld be great"
Khuyết điểm: "2 restroom out of order flight bound tpe."
Ưu: "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
Khuyết điểm: "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
Ưu: "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
Ưu: "Friendly and helpful flight attendants"
Khuyết điểm: "The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine."
Khuyết điểm: "Comfort, I Need to get to where I can fly first class"
Ưu: "Crew was professional and entertainment was nice"
Khuyết điểm: "Delayed boarding and took off"
Ưu: "Pleasant friendly crew. Clean bathrooms."
Khuyết điểm: "Entertainment choices seem to be limited compared to the long haul international flight."
Ưu: "I enjoy the friendly flight attendants and the overall flight experience. I love the fact they leave at 1am and arrive in Manila around noon. I always tell my friends to fly EVA."
Khuyết điểm: "n/a"
Khuyết điểm: "I was a bit surprised about their carry-on bag weight limit- a mere 7 kilos?"
Ưu: "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
Khuyết điểm: "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."
Ưu: "The attentiveness of the crew, the food & the amenities in-flight"
Khuyết điểm: "I was in the middle seat & it was a hassle every time I go to the restroom esp when the flight was a long one. I preferred an aisle seat but none was available even when I checked-in early online."
Ưu: "I was happy to be back on EVA after a bad experience on Thai Air."
Khuyết điểm: "That I was not compensated in any way for my previous flight BR68 from Bangkok to Taiwan that was cancelled. I was put into another airline barely in time that had poor food, no entertainment & smaller seats. Waiting for EVA to respond with some sort of compensation so I don't have to switch airlines. ANA is looking really good right now."
Ưu: "Departure time"
Khuyết điểm: "Meal was not good at all."
Ưu: "Seats were comfortable, nice blanket and crew members"
Khuyết điểm: "The unnecessary checking for boarding pass at the entrance of the plane after just being check at the gate"
Ưu: "the crew tried very hard to be pleasant and nice. they did well on that."
Khuyết điểm: "the seats are too crowded. i couldn't eat the entrees-mystery food. i would have liked a bigger selection of movies"
Ưu: "That they speak English really well"
Ưu: "I came 32 mins before the flight because I went home to get my passport. They said they close the door like 20-30 mins which mean they were able to board everybody in just -2 to 8 minutes only. Amazing. No other flight available for one week because it’s christmas season. I’m not going to the detail of not having my passport (I never left my passport before). They are cheaper from competitors for a reason. No heart here at all. Accident is not acceptable."
Khuyết điểm: "What to like? No comment yet, first time “to try”"
Ưu: "eva airlines has the best flights and routes to Vietnam. the best cabin service clean airplanes and nice cabin attendees"
Khuyết điểm: "united airlines China airlines"
Ưu: "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
Khuyết điểm: "Nothing"
Ưu: "First time flying internationally but overall it was good. Your in a plane so you can't really expect for all your needs to be met, even though I didn't have any needs."
Ưu: "Isolated seating just two of us. Sea food option."
Khuyết điểm: "Lack of variety in sea food."
Ưu: "The crew was excellent. Easily the best I have ever seen"
Khuyết điểm: "16hr flight could've used better movies and some snacks"
Ưu: "Enough food and flight attendants are very courteous. Offer water and snacks periodically. Washrooms are kept clean. Entertainment has a couple of new movies, but otherwise lots of repeats."
Khuyết điểm: "For the overnight flight, they crank the AC up, like way up, which is good and helps you sleep IF you have a good blanket. The blanket provided is kind of short (unless you're short) so bring your own. I brought my own microfiber which fits in my back pack and I can pull it out. It covers a lot more area and so I was super comfortable."
Ưu: "Great food"
Khuyết điểm: "Not enough movies for selection"
Ưu: "Loved everything about it, service, food, comfort, and punctuality! Right on schedule, thanks!"
Ưu: "Many food options and tv entertainment"
Khuyết điểm: "would have liked more western food options"
Khuyết điểm: "Feel comfortable"
Khuyết điểm: "there was little in flight entertainment options"
Ưu: "they prioritize us first during boarding due to my son continues crying"
Ưu: "Everything except flight attendants walking too fast in the cabin"
Khuyết điểm: "Flight attendants were walking too fast in the cabin. Sometimes right in front of my face while I was walking to the lavatory without warning. They just sneak and cut you off without saying excuse me, sorry, or simple letting me know they're passing through. I don't mind but I was afraid that I would crash into them and injure either of us."
Ưu: "The whole experience was nice. The flight was very well attended."
Khuyết điểm: "Space in our section. Everything"
Ưu: "The flight attendants were very nice and not too pushy. My flight attendant, Nico, made me feel welcome throughout the journey."
Khuyết điểm: "The vegetarian food gave me food poisoning. I could not eat anything during the 2nd leg of the flight"
Ưu: "Quality of food and large leg room."
Crew couldn’t have been better. Bathrooms were especially clean. Plane was very clean. Everyone wore mask and felt safe. We had a plane switch due to a mechanical problem but it was only a 40 minutes delay and we were informed the whole time.
Crew was super helpful storing my bag, seating people, etc And now they’ve started thanking their Delta frequent flyer members !! Two crew came to find me and thanked me by name
Ross, the flight attendant. Won't fly another w his working it.
It was hard to hear the PA announcements for boarding. Maybe also post the info on the screen? Or allow the attendant to pull down his mask when speaking into the PA system?
Ưu: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Khuyết điểm: "The food selections not so great. The sandwich was hard. Could use more options."
Khuyết điểm: "Crew was abrasive and put off by people asking for service. Monitors had to be rebooted 3 times. Ran out of water and snacks."
Khuyết điểm: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"
Khuyết điểm: "Worst airplane i have been on since 2007"
Ưu: "They were awesome"
Khuyết điểm: "Nothing I was at my best on the best airline and crew"
Khuyết điểm: "1.5 hour delay...no reason given!"
Ưu: "New plane with good features. I was very comfortable."
Ưu: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Khuyết điểm: "Quicker way to get off plane"
Ưu: "Everything was as expected. Few delays but weather related and was only about 90 minutes"
Khuyết điểm: "Reclining seats"
Ưu: "Friendly crew."
Khuyết điểm: "Slow boarding."
Khuyết điểm: "The flight was delayed by six hours, for no other reason than the airline itself, not the weather. Change of planes, emergency landing back at Atlanta, changed to another plane, no flight crew for over an hour, then to top it off, the final landing was the hardest I’ve experienced."
Ưu: "Nice people"
Khuyết điểm: "Waiting at gate in KC"
Ưu: "This flight is always on time and flying on Sunday is a great option."
Ưu: "Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly."
Khuyết điểm: "nothing realy"
Ưu: "The crew are very nice on both flights and they were very courteous the seats.T"
Khuyết điểm: "The seats were not that comfortable."
Ưu: "The flight from Dallas was on Wednesday the 8th of August. It was scheduled for a 32 minute layover, which turned into a 30 minute layover. My son, who I booked the ticket for, ran all the way to the connecting flight's gate. They'd already closed the doors, and wouldn't let him on. Consequently he had to be re-booked onto the next flight, which didn't leave until 2200."
Khuyết điểm: "Did I mention that he'd taken a Greyhound bus to Dallas from Memphis on Monday the 6th of August? He got to DFW airport on plenty of time for his flight to Scotland. It should have been DFW to JFK to Glasgow. Delta cancelled his flight. Citing "weather issues." My family researched this, and couldn't find any weather issues in the North East or NY area."
Ưu: "El servicios al cliente ala hora de registrarme, fue malísimo, en Santiago república dominicana,"
Ưu: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Khuyết điểm: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Khuyết điểm: "Flight was delayed until it made me miss my connection"
Khuyết điểm: "flight rerouted to LAX!"
Ưu: "Smooth travel and good service."
Khuyết điểm: "Bad boarding area in SLC."
Ưu: "The flight was good, Boarding was smooth and fast"
Khuyết điểm: "I asked one of the crew members to help me to get a better seat as I was very tired and wanted to sleep better during the flight and he didnt pay attention to me. I realized there were emthy seats available during the flight"
Ưu: "Easy boarding, helpful crew, on time, informative pilot"
Khuyết điểm: "Fewer and fewer choices for beverage and snack"
Ưu: "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
Ưu: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Khuyết điểm: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Ưu: "Fast and very friendly staff."
Ưu: "There were alot of good movies to choose from, and the food wasn't bad."
Khuyết điểm: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"
Khuyết điểm: "It was announced that there would be lunch shortly after takeoff and then a snack about 2 hours before landing. The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. This is too much action for people who are trying to get some sleep. Also, abrupt and hard landing."
Khuyết điểm: "Missed our connection due to a 30 flight delay because crew duty day and crew rest and had to rebook on a later flight on the same day. Downgraded from first class by the airline without any compensation."
Khuyết điểm: "The flight was delayed an hour and a half."
Ưu: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Khuyết điểm: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Ưu: "Friendly crew"
Khuyết điểm: "The cost of the ticket"
Ưu: "We had a whole row of 3 to our family, so we could put the armrests up & the kids just laid down in our row (on me, & each other) and slept most of the flight. The flight crew was very understanding and helpful with my kids who were just with me on an intl flight "daddy duty.""
Khuyết điểm: "Since it was a flight from Seoul, Korea to Seattle; it would've been nicer if all the movies had Korean subtitles-- my 4-yo boy who only speaks Korean, couldn't make it through more than 15 mins of a movie because he couldn't understand (of course, some of that is due to age & short attention-span). But he kept saying, "I hate English" in Korean while trying to pick a movie. Also, I'm 6'2"; so while it was nice having the whole row for my kids to lay down in-- I was cramped and uncomfortable the whole flight, even moreso with Delta's seats being closer together than on other international carriers I've flown."
Ưu: "everything on schedule; courteous staff and great pilots"
Khuyết điểm: "everything was very ordinary so cannot complain"
Ưu: "Service was very nice."
Khuyết điểm: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."
Khuyết điểm: "Plane was hot but that seems common for these small planes during the summer."
Ưu: "Delta gave me a free rum. It helped. We arrived on time. Thank you."
Khuyết điểm: "I am not sure why, but this was one of the most chaotic boardings I have ever witnessed in all my years of flying. 5 hours in a middle seat that did not recline. Need I say more? Cold tasteless chicken sandwich a a stale muffin for breakfast."
Ưu: "There were pretzels. Wifi but I brought my own entertainment."
Ưu: "good movie selection."
Khuyết điểm: "fat guy in the middle constantly moving seat barrier up to get more room."
Ưu: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Khuyết điểm: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."
Ưu: "I love that I was upgraded to first class!"
Ưu: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Khuyết điểm: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Ưu: "exit row - good leg room; new storage compartment was good."
Khuyết điểm: "New seats = hard; got uncomfortable after about an hour. Wish there was a way to disconnect folding tray from behind seat - person behind kept dropping it, drumming on it, open it and closing it - really a nuisance."
Ưu: "I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!"
Ưu: "Good selection of movies available, but right half of touch screen was broken..."
Khuyết điểm: "Flight departure was delayed almost 30 minutes for "baggage," but Delta still managed to leave many passengers' luggage in Amsterdam. Desk agent guaranteed baggage delivery within 24 hours. 4 days and 3 airports later, my bag reached my hotel. Fly Air France instead. The food is better and they won't lose your luggage."