They ran out of the bibimbap in economy
Flight took off late but ok flight
Korean Airlines has excellent service as usual. Will definitely fly with them next time.
Khuyết điểm: "More water, more comfortable seats"
Ưu: "Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush."
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "Clean, kind cabin crew & nice meals"
Khuyết điểm: "entertainment"
Ưu: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Khuyết điểm: "Entertainment was not so great, small selection of movies."
Khuyết điểm: "More offers of water and drinks."
Ưu: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Khuyết điểm: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ưu: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
Ưu: "Flight, weather, crew interaction was all great."
Khuyết điểm: "They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!"
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "Everything except switching flights in Seoul."
Khuyết điểm: "We landed as scheduled at 5:10pm, but my next flight was scheduled to board at 5:55pm. You have to go (you should know this since it’s the country you’re based out of) a second security check in Seoul, so by the time I actually got out of security it was 5:55pm and my flight was already boarding. I had to run to my next flight and I barley made it. Showing up to my flight a sweaty mess after what felt like a mile run was not a highlight of my experience with Korean air. You guys seriously need to do some reconfiguring of your flights..."
Ưu: "Great Service, friendly staff, clean planes."
Khuyết điểm: "Larger seats"
Khuyết điểm: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Khuyết điểm: "late departure"
Khuyết điểm: "Great"
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "Short layover, good food"
Khuyết điểm: "N/A"
Ưu: "Good legroom; great choice of movies and screen on back of seat makes it convenient to choose and see movies/music etc"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Ưu: "Food and service was exceptional."
Khuyết điểm: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "First class on Korean long haul does not disappoint!"
Khuyết điểm: "Nothing not to like"
Khuyết điểm: "Lack of food option for vegetarian"
Ưu: "Good more choices"
Khuyết điểm: "Transit in Korea make shorter hour"
Ưu: "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
Khuyết điểm: "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"
Ưu: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ưu: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "I liked everything!"
Ưu: "Awesome trip"
Khuyết điểm: "No complain. The crew did great service."
Ưu: "Everything was perfect!"
Khuyết điểm: "Flight change ruined whole trip. Return flight is diverted to another country. Overall it was an awful experience"
Ưu: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Khuyết điểm: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ưu: "The crew was very anxious or something, controlling for no reason."
Ưu: "There was loads of entertainment during flight , food was great and crew was friendly."
Ưu: "Service much better than any other carrier I have flown with.."
Ưu: "Everything was great."
Khuyết điểm: "Baggage claim was terrible."
Ưu: "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
Khuyết điểm: "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."
Ưu: "Stewerdesses were great"
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ưu: "Great service and entertainment"
Khuyết điểm: "Food was no good"
Food should be better. The service was good. The seat is comfortable.
Ticket flight selling should more detail at each a few countries when transit to Vietnam Ho Chi City. Unfortunately, I could not take this flight which was July 22 because i have to transfer airport in Japan. So that, I had to pay another ticket one way to Vietnam and in difference day.
Short flight between hnd and tks. Pleasing flight although there was no service.
Same thing about the seats. Why can I select seats and then those choices not be honored?
Gate folks had trouble maintaining order during birding. Terrible experience. Flight ok. Food not the best. Deplaning ok.
I like the services, food on board is very good too.
Ưu: "great crew"
Khuyết điểm: "better breakfast or snack before arrival"
Ưu: "Crew was professional and friendly"
Khuyết điểm: "Continuous improvement"
Ưu: "Delay of check in with upgrade"
Ưu: "I think Japan Airlines is the best airline."
Ưu: "The food and legroom"
Khuyết điểm: "More movies :)"
Ưu: "The EMIRATES flight was nice. Japan airlines has good leg room."
Ưu: "Food was amazing and stewardess courtesy to passengers."
Ưu: "The crew provided excellent service and the food is really great."
Khuyết điểm: "My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat."
Ưu: "crew was professional, attentive and polite"
Ưu: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Ưu: "I like the guy who’s checking me in he’s very kind."
Khuyết điểm: "Food."
Ưu: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Khuyết điểm: "Nothing."
Ưu: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
Ưu: "That I probably won’t have to deal with AA for a while."
Khuyết điểm: "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."
Ưu: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Ưu: "Nicest crew I have ever seen!"
Ưu: "The flight attendants were first class."
Khuyết điểm: "A small snack would have been nice, even a small bag of pretzels. Anything."
Ưu: "The meals. The attention to service details. The seats are better."
Khuyết điểm: "Ticket reservation follow up."
Ưu: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
Ưu: "Superb services!"
Khuyết điểm: "I don't think there's anything I didn't like during my journey"
Ưu: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Khuyết điểm: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."
Ưu: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Khuyết điểm: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Khuyết điểm: "Great airline great service. Haihly recommended"
Ưu: "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."
Ưu: "The food, the movies and games were really great. There should be more games, though."
Khuyết điểm: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "Nice people, good food"
Khuyết điểm: "Old-=fashioned business configuration"
Ưu: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Khuyết điểm: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"
Ưu: "Good staff service and friendly people. The food was good. The flight was on time."
Khuyết điểm: "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."
Ưu: "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
Khuyết điểm: "seats need a bit more padding"
Ưu: "Friendly staff"
Khuyết điểm: "only drink provided but no snack"
Ưu: "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"
Ưu: "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."
Ưu: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Khuyết điểm: "Can't think of any"
Ưu: "The service was excellent and the seats were really comfortable"
Khuyết điểm: "The food choice was a bit poor"
Ưu: "Crew was very pleasant professional and caring."
Khuyết điểm: "Seat bottoms could be more comfortable."
Ưu: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."
Ưu: "Good solid flight on a relatively comfortable plane"
Khuyết điểm: "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."
Ưu: "excellent seat space and excellent in-flight service."
The planes were nice. That’s about it. I was very disappointed in the service which was not good. For a long haul flight, they did not provide 2 full meals. After about an hour into the flight they served a tiny tortilla vegetable wrap and drink of choice. Im not exaggerating when I say it was tiny. At first I thought wow what a treat to get an appetizer, but that’s all they served!! In all my long haul travels this is a first. What happened to the first meal?? The second meal (which was not good at all) was served 2 hours before landing at lax. Then there was not any amenity kits given out at least a toothbrush and toothpaste. Nothing was given out. Well I guess that makes sense since no first meal was served. The crew didn’t have any snacks on board or offered any I received more food on my first flight from Manila to Haneda. Seriously this has to be a mistake on someone’s part. Japan Airlines which I flew recently, certainly provided better service food and a toothbrush!!! Actually any flight does like delta American and Korean Air. Even China Southern? What happened to ANA supposedly 5 stars on Skytrax?
Ưu: "Crew service is good!"
Khuyết điểm: "The seat is really cramp and tight!!"
Ưu: "On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA"
Khuyết điểm: "None so far"
Khuyết điểm: "On time and comfortable"
Ưu: "no -all that was amazing was the complete idiocy of ana"
Khuyết điểm: "virtually everything was a unacceptable starting with the gate staff ..."
Ưu: "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
Khuyết điểm: "The second food service."
Ưu: "Crews are friendly"
Khuyết điểm: "Need more food"
Ưu: "I had 3 seats to myself, and I was able to curl up and get a good 2 hours sleep without being disturbed. Thank you ANA. Crew was lovely and friendly."
Khuyết điểm: "Well they could have given me a free upgrade but I can live with a row to myself, kidding. When the ticket counter opens the agents stand in front of the podiums and bow and say a greeting (I think it was in Japanese). They need to get their timing better. So not much."
Ưu: "Crew was amazing and very comfortable seat"
Khuyết điểm: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Ưu: "Crew was great. Economy premium was definitely worth the extra cost"
Khuyết điểm: "I wish the flight wasn't 13 hours haha"
Ưu: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ưu: "One of the best service! Thank you!"
Ưu: "Overall the service was good."
Khuyết điểm: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ưu: "The crew are all nice and helpful"
Ưu: "very clean over a 9 hr flight , great seat and flight attendant"
Ưu: "easy check in."
Khuyết điểm: "can't choose my own seats."
Khuyết điểm: "Food was not good, seats not comfy"
Khuyết điểm: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
Ưu: "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Khuyết điểm: "Again, would prefer a larger selection and more change with movie choices."
Ưu: "crew was professional and very attentive and beer and wine and ice cream on the flight"
Khuyết điểm: "wish they had more movies choices from the u.s."
Ưu: "Comfortable seats, very friendly staff."
Ưu: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
Ưu: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Khuyết điểm: "The VOML food"
Ưu: "People the staff was nice and tried to be helpful"
Khuyết điểm: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
Khuyết điểm: "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
Ưu: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Khuyết điểm: "The premium economy seat was about average. Comfort okay but not the best for sleep."
Ưu: "Flight was very good - enjoyed meal and entertainment"
Khuyết điểm: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Ưu: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
Ưu: "Efficient, courteous crews,"
Khuyết điểm: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Ưu: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Ưu: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."
Ưu: "Again, the flight attendants were kind and tried to be very helpful."
Khuyết điểm: "The entertainment system was difficult to figure out and maneuver around and it seemed like the choices of movies were all sad."
Ưu: "I slept most of the way home so didn`t use the entertainment."
Ưu: "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
Ưu: "The crew were fantastic and the meals were pretty good"
Khuyết điểm: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
Ưu: "Excellent in every way"
Ưu: "Was able to request a gluten-free meal for the flight"
Khuyết điểm: "Nothing"
Ưu: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
Ưu: "overall clean and comfortable, service is great"
Ưu: "Not overcrowded"
Khuyết điểm: "Short flight, needed to purchase food"
Ưu: "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
Ưu: "ANA operated flight was good - new plane, comfortable seats, good food, good service"
Khuyết điểm: "Entertainment options could be improved - for ANA flight, there weren't very many English-language movie options. It was mostly just action movies and none of them were very appealing to me"
Ưu: "It was short flight and I chatted with other passengers from Canada. Even helped them with their entertainment controls."
Khuyết điểm: "Just boarding, people still want to get ahead in line, even though I was already in front."
Ưu: "Crew was polite."
Khuyết điểm: "No in-seat screens. Wifi-based entertainment system makes sense but is buggy and makes it hard to watch a movie all the way through. Also, no power for keeping device charged while using the entertainment service."
Ưu: "The flight attendants were wonderful, very accommodating. I was in last row but my seat tilted back, which I did not expect so I was happy about that. Had enough legroom too."
Khuyết điểm: "We had a connection at Narita and faced many long lines. Checking In our baggage took a long time and the process seemed rushed and confusing. Then immigration had long lines and we didn't know if we needed extra paperwork for it so had to stop at the desk and ask. then our gate was the furthest possible so we had to rush to get to it and faced a very long line to board. We just made it in time."
Ưu: "the crew. The best there is. food as well. Will always choose ANA"
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
No pillow provided, crew very friendly
Pushed to check in carry on bags when overhead compartments had enough space. Very poor food and staff on Singapore to India flight.
Ưu: "Flexible seating due to only very few passengers. On time departure and arrival"
Ưu: "Serve customers with a smile"
Khuyết điểm: "Better tasting meal packages served at economy cabin"
Ưu: "The crew were excellent"
Khuyết điểm: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Ưu: "SQ always the best service"
Ưu: "All Crew members was friendly seats i found comfortable."
Ưu: "Seats were good"
Khuyết điểm: "Food could have been better"
Ưu: "Everything, perfect flight"
Khuyết điểm: "Satisfied service friendly staff overall satisfied."
Khuyết điểm: "Very cramped. Worst leg of the journey"
Ưu: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Khuyết điểm: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
Ưu: "personel provided excellent service"
Khuyết điểm: "food was ok. A faulty entertainment system did make our flight feel longer."
Ưu: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "Espresso coffee, champagne, crew, headphones"
Ưu: "My neighbor"
Khuyết điểm: "Fight war delayed and we got a security check upon arrival"
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Ưu: "The economy section of the upper deck of the A380 is great!"
Ưu: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Khuyết điểm: "Absolutely no complaints"
Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Ưu: "Excellent attention to service and comfort."
Ưu: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Khuyết điểm: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Ưu: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Khuyết điểm: "The seats and there is not much leg room"
Khuyết điểm: "Stewardesses were a bit rude"
Ưu: "Finally an airline that loads from the back to the front. Makes sense to me"
Ưu: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Ưu: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
Khuyết điểm: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ưu: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Khuyết điểm: "Nothing"
Ưu: "Crew service"
Khuyết điểm: "Very old entertainment system. Poor screen visibility. Cramped"
Ưu: "Everything great personnel"
Ưu: "I paid for an economy class ticket but got first class service."
Khuyết điểm: "Nothing"
Ưu: "Friendly, attentive crew. Clean plane."
Khuyết điểm: "Cramp set space. Lack of movie choices, not all had closed caption."
Ưu: "Crew was nice"
Khuyết điểm: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
Ưu: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Khuyết điểm: "Hope that there were more time to order and enjoy beverages."
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "Love the service at Singapore Air. Very attentive and accommodating."
Khuyết điểm: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Ưu: "Crew is big on service and being true professionals. Always smiling and being attentive"
Khuyết điểm: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Ưu: "service, good TV quality and good movie selection"
Khuyết điểm: "sound quality with headphones was horrible"
Ưu: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ưu: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ưu: "Courteous, Professional Crew. Amazing Service."
Ưu: "It is really nice to have a direct flight option to Singapore"
Ưu: "Spacious, comfortable seat"
Clean, neat, well maintained and on time performance.
food could have been better.
courteous flight attendants, great food, diligent attention to requests, clean, love entertainment options and the consistent notice of the planes advancement of flight(status of flight progress)
Right now everything good
I had a pleasant experience.
This is the worst flight experience
Ưu: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Khuyết điểm: "Some alcoholic drinks"
Ưu: "crews are ok. but they run out chicken entre. awful."
Khuyết điểm: "entertainment was poor. use remote control, really."
Ưu: "Same as before"
Khuyết điểm: "Same as before"
Ưu: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Khuyết điểm: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Khuyết điểm: "Seat comfort"
Khuyết điểm: "Entertainment on the Boeing 777 suffered from access problems"
Khuyết điểm: "Nothing"
Khuyết điểm: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Ưu: "The trip was very comfortable and food suited me"
Ưu: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Khuyết điểm: "None"
Ưu: "Very comfortable flight with excellent service."
Ưu: "Food and entertainment"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Helpful and friendly crew"
Khuyết điểm: "Same as kochi to Doha flight"
Khuyết điểm: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."
Ưu: "The crew service"
Khuyết điểm: "The cost of internet access"
Ưu: "Excellent service from the crew. Flight on time."
Ưu: "The Qatar Airways price."
Ưu: "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"
Khuyết điểm: "both flights had 2 hours delay... also lugages cames with next flight."
Ưu: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Khuyết điểm: "The food ,however, was disappointing again."
Ưu: "Good attitude from staff"
Ưu: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Khuyết điểm: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"
Ưu: "Some how it was a good experience"
Ưu: "Clean. Friendly staff. Good food. Good entertainment."
Khuyết điểm: "Small cramped seats."
Khuyết điểm: "Lack of internet access is not acceptable during long flights."
Ưu: "Everything else"
Khuyết điểm: "Too much air condition... cold!!"
Khuyết điểm: "The customer service is terrible. They refused to accommodate me for a 19 hour layover with a complimentary airport hotel stay, claiming there was an earlier flight--that was still 12 hours away, that I would have to pay to book anyway. Pure scam to get you to pay to upgrade your flight, pay for hotel or be condemned to stay in there airport for a whole day. Never ever again! Don't fly them!"
Ưu: "Comfort and Cleaniness."
Khuyết điểm: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Ưu: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Khuyết điểm: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."
Ưu: "Crew was friendly."
Khuyết điểm: "Catering not up-to the standard. Ran out of food. Seats too congested"
Khuyết điểm: "Food"
Ưu: "It was something unexpected"
Ưu: "Everything was good."
Khuyết điểm: "More movies, no wifi, better food"
Ưu: "Great airline...nice staff, very attentive and polite."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "On time, clean and joyful"
Khuyết điểm: "N/A"
Ưu: "Nothing at all"
Khuyết điểm: "Poor management didn't provide a hotel for layovers more than 12 hrs"
Ưu: "Price and schedule"
Khuyết điểm: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Khuyết điểm: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."