Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Mexico
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Mexico.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Mexico có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Mexico với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Mexico trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Food, seat comfort, service"
Ưu: "Very clean. Crew was very good. Food was for the most part fine."
Khuyết điểm: "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
Ưu: "Crew was awesome, super attentive and friendly."
Khuyết điểm: "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
Ưu: "the food was god. the crew was very accommodating"
Khuyết điểm: "Lousy food taste bland out of date movies"
Ưu: "Crew was amazing and very comfortable seat"
Khuyết điểm: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Ưu: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ưu: "Timely schedule"
Khuyết điểm: "Foods and beverages quality/variation"
Ưu: "Crew was prompt and courteous Entertainment choice was good"
Khuyết điểm: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"
Ưu: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Khuyết điểm: "The food was not enough, we felt so hungry before arriving."
Ưu: "I like the service. I love the food,"
Khuyết điểm: "Nothing for complaining, everything is good"
Ưu: "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."
Ưu: "The cabin crew was great in services"
Khuyết điểm: "Priority not thought"
Ưu: "Typical ANA quality as always."
Khuyết điểm: "Nothing in particular."
Ưu: "Flight attendants were incredible!"
Ưu: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Ưu: "Easy checking process. Friendly staff"
Khuyết điểm: "Nothing."
Ưu: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Khuyết điểm: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."
Ưu: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Khuyết điểm: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
Ưu: "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
Khuyết điểm: "the smell inside the airplane"
Ưu: "More space than usual between chairs. Crew is friendly."
Khuyết điểm: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Ưu: "Good food, seats were comfy enough for a 4.5-hr flight."
Khuyết điểm: "Better Hollywood options for entertainment."
Ưu: "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
Ưu: "Attentive and polite staff. Comfortable planes. On time flights."
Khuyết điểm: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
Ưu: "Crew onboard and in Brussels where very nice and efficient."
Khuyết điểm: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
Ưu: "The crew has always been so polite, they seem like they are actually having a good time :) The planes have always been clean, and I've never seen a fellow passenger complaining."
Khuyết điểm: "While I've always had plenty to eat, I'm not always familiar with some offerings...but that's on me."
Ưu: "Enough room for relax, I love this one"
Khuyết điểm: "none"
Ưu: "They had good movies and music of my choice."
Khuyết điểm: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Khuyết điểm: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
Ưu: "Great value, excellent food and entertainment"
Khuyết điểm: "Chinese passengers, but that has nothing to do with the airline!"
Ưu: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
Khuyết điểm: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Khuyết điểm: "Plane was hot and a lot of food but it wasn't very good."
Ưu: "on time, great service on flight"
Ưu: "Messed everything up!!!"
Khuyết điểm: "Messed everything up!!!"
Ưu: "I love the food and the girls was fantastic"
Khuyết điểm: "Nothing"
Ưu: "The food was excellent and the flight attendants were courteous and thoughtful."
Khuyết điểm: "I slept through a meal."
Ưu: "Legs-room was good."
Khuyết điểm: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Ưu: "the service is good"
Khuyết điểm: "the seat is too small"
Ưu: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
Khuyết điểm: "Wifi should be free"
Khuyết điểm: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
Ưu: "I like the whole experience overall I would definitely Fly ANA again"
Khuyết điểm: "I like the whole experience overall"
Ưu: "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"
Khuyết điểm: "The food tasted very much like caned food and the seat had a pouch from wear and tear which wasn't very comfortable at all. Service didn't seem to anticipate service or emphasize needs."
Ưu: "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
Khuyết điểm: "So far I don't have"
Khuyết điểm: "Flight was delayed for four hours. Missed connecting flight."
Ưu: "The service was great, complimentary movie selection was fantastic."
Khuyết điểm: "I requested strict vegetarian meals in advance, was given items that violated this request. Further, the items which were in accordance with my dietary restrictions were generally not satisfying."
Ưu: "Delhi airport was good, they do with respect"
Khuyết điểm: "seats are too small and their is no foot rest like other airlines . their is nothing to entertainment"
Ưu: "Crew was amazing. The flight arrived on time."
Ưu: "The crew were very attentive and helpful"
Khuyết điểm: "A few more movie options"
Ưu: "Great crew, food, comfortable flight."
Khuyết điểm: "Every thing was good !"
Khuyết điểm: "Very good"
Ưu: "The staff was very friendly and helpful!"
Khuyết điểm: "The food was okay... Felt like there wasn’t a huge variety of movies."
Ưu: "Food and services are great!"
Ưu: "The best airline , good service and the food is so good, compared with air china, Koren air"
Khuyết điểm: "The seat so comfortable, nice and clean. All time for departure and arrival"
Ưu: "When it comes to flying economy to and from Japan, ANA it the best. Their staff, entertainment, and food tops all other airlines."
Khuyết điểm: "Flight was with asiana"
Ưu: "Food and services"
Ưu: "That we landed but even that felt unstable."
Khuyết điểm: "No air-conditioning, horrible ripping seats, entertainment system from the 1980s, plane felt like it was falling apart."
Ưu: "Food were good, I got Japanese meal. Another choose was Thai style coconuts curry. Crews are nice and kind."
Khuyết điểm: "Flight floating too much make me and other people sick. The economy class seats were too narrowed and packed with neighbors. TV monitors were really small and attached headphone was low quality (better to have your own headphone but I have mine was Bluetooth wasn’t useable)"
Ưu: "Meet and greet you will a smile. Everyone is extremely very helpful. Staffs make all neccessary arrangements to accommodate you and you have nothing to worry for your trip."
Khuyết điểm: "The major thing I didn't like about it is why I did not choose ANA airline for all my foreign trip. This is the best service that I have ever received from a foreign airline. United, Delta, Southwest, Continental, US Air all should learn from ANA airline."
Khuyết điểm: "Cramped. TV did not work. Stuffy. More than 50 min on the runway and in line to take off."
Ưu: "Good service and comfortable flight."
Ưu: "Clean and bright, good service"
Khuyết điểm: "Nothing"
Khuyết điểm: "Too many announcements interrupting your movies."
Ưu: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile."
Khuyết điểm: "There was a laungue issue with flight attendants ."
Ưu: "Flight delayed on approach, but they didn't tell us why."
Khuyết điểm: "My kid's entertainment screen stopped working towards the end of the flight, which was really annoying. The seats were really uncomfortable; I usually sleep fine on planes but this one left me with a really sore neck. The attendants skipped our section during the beverage service... All around a bunch of small annoyances."
Ưu: "Outstanding customer service and tasty food."
Khuyết điểm: "Was surprised to see how old the plane was, and felt the movie selection was poor. Furthermore, there was no difference from our arrival flight on 12/3 and our departure on 12/17. Hard to pass the time when you have ~30 hours in the air."
Ưu: "The staff are very nice."
Khuyết điểm: "The economy seats"
Ưu: "Attentive and polite staff. Comfortable planes. On time flights."
Khuyết điểm: "Nothing"
Ưu: "Good crew good service"
Khuyết điểm: "No fault of the crew, flight has terrible turbulence."
Ưu: "Staff moved me closer to the exit as I had a tight connection. ANA will always do their best to accommodate if possible."
Khuyết điểm: "Movie choices were not my favorites. Too many superhero movies and not enough classics."
Ưu: "Was a smooth flight, good flight crew. Tasty food too"
Ưu: "The crew was amazing. I was in an exit row and watched them prep meals. So hard working, efficientl, and smooth teamwork!"
Khuyết điểm: "The flight was delayed... But that was the fault of the weather."
Ưu: "It was ok."
Ưu: "the crew was very nice."
Khuyết điểm: "kosher food was not eatable at all. was cooked few years back. the video was not good as well. chairs is not comfort"
Khuyết điểm: "Good food and clean toilet rooms."
Khuyết điểm: "No"
Ưu: "I would definitely fly with them again, they went above and beyond in customer service. super friendly and helpful. Very attentive to your needs, the stewardess walks down the aisle every ten minutes to check on you. We flew coach, the seats were a bit small but comfortable enough, and my biggest 'complaint' is that there was nowhere to plug in your phone during the flight. Maybe I've been spoiled on all the new planes lately, but I had grown accustomed to being able to charge my electronics on the plane. Other than that, amazing experience :)"
Khuyết điểm: "Wasn't able to plug in my electronics to charge during the flight."
Ưu: "real cutlery"
Khuyết điểm: "They closed the curtain and wouldn't let anyone in economy deboard until business class was off the plane. That was offensive and annoying. Some stupid woman struggling with Victoria's Secrets bags held us all up because she is either wealthy or a corporate hack?"
Ưu: "Food was really fantastic, crew was very friendly, smooth flight"
Khuyết điểm: "there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that"
Khuyết điểm: "After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all."
Ưu: "We delayed take off ended up over an hour later than the original time."
Ưu: "The crew was polite The flights were on time"
Khuyết điểm: "The foods on ANA used to taste better. ANA can improve on the food taste"
Khuyết điểm: "Seat was a little small"
Ưu: "The crew and organization are exceptional and full of smiles at all times."
Khuyết điểm: "Seats are not comfortable for long travel. Very bumpy flight for extended periods of time."
Ưu: "The flight departed SFO ~ 45 minutes late due to "refueling" issues. In flight entertainment depended on on connection to the airplane's wifi which lacked capacity to connect the majority of the passengers. For those that could connect, device chargers were frequently unavailable. This is a significant service issue on a 13 hour flight in 2017"
Ưu: "the flight was ok. the food was great. And entertainment was great."
Khuyết điểm: "the transist in chicago was delayed and missed the flight and the luggages did not arrive with me. the transist in Tokyo was incovenient because i had to get out from the airport and stayed at the hotel overnight which cost me extra money due to long hour of transist time."
Ưu: "Love the crew at ANA. They really try to make you happy."
Khuyết điểm: "Food was terrible. Ugh."
Ưu: "Every is good, especially the air crews are excellent, but the flight sechedules are always change is horrible."
Ưu: "The friendly service. The aircarft seem to be more roomy than most International aircraft."
Khuyết điểm: "The limited choice for entertainment, The new movie choice is kind of short. The Japanese Tv drama box set should come with English subbed option."
Khuyết điểm: "Wifi need to be free."
Ưu: "They mess up my itinerary n when I call the ti fix. I called them three to fix my itinerary. They put me in hold for 45 mins each time. Twice after 45 mins they put me on hold n then they hung up on me they are rude.United customer service are the worst"
Khuyết điểm: "I don't like anything abt united I have a lot of costumer they hate united, after I am done using all united miles I have I will never flight with united again."
Ưu: "When we actually did go, it was a great experience. ANA was also great with food and hotel vouchers to mitigate the storm delay."
Khuyết điểm: "Delayed for 8 hours by typhoon."
Khuyết điểm: "It was a very good flight"
Khuyết điểm: "Service and media"
Khuyết điểm: "All was good."
Ưu: "the seats are ok, but service was awful"
Khuyết điểm: "the fight attendants attitude"
Khuyết điểm: "The seats a but squishi. Everything else ok. Thank you."
Khuyết điểm: "Fix internet"
Ưu: "Space between the seats"
Ưu: "My seat mate"
Khuyết điểm: "The flight attendant"
Ưu: "Courteous crew"
Khuyết điểm: "N/A"
Khuyết điểm: "Could give more time before baggage and check in. Arrived exactly one hour before flight and ohh my god........ Management however pulled some miracle...."
Khuyết điểm: "Our extra legroom premium seats didn’t feel like we had much more room. No TVs, WiFi that didn’t work...left a lot to be desired. I know the standards are pretty low in the US compared to other countries, but for a plane that seemed relatively new, the lack of standard technology seemed cheap."
Ưu: "Very kind flight attendant. Flight on time."
Khuyết điểm: "My entertainment screen did not work."
Ưu: "We didn’t crash."
Ưu: "Flight attendants were great."
Ưu: "Ok trip"
Khuyết điểm: "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"
Ưu: "Good entertainment. Gate agents friendly and efficient"
Ưu: "The crew"
Khuyết điểm: "Delay"
Ưu: "Power outlets at some seats"
Khuyết điểm: "Little entertainment choices, no complimentary food, late, charged for even the most basic seat selection"
Khuyết điểm: "They have very long and annoying credit card announcements"
Ưu: "nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Khuyết điểm: "We have a 4 hrs flight nothing to eat wasn't offere, when we arrive to Mexico we have to pick up our luggage from one gate to and other far away! Very frustrating because I have to take other flight to Veracruz, it supposed that I have to pick up everything when arriving in Veracruz. Rosario"
Khuyết điểm: "One of the stewardess felt like she was at her house with unwanted visitors, I guess. Very senile and careless attitude"
Ưu: "The flight got me there"
Khuyết điểm: "WiFi was too slow to be able to watch anything. Seat small and uncomfortable. Flight attendants not friendly."
Khuyết điểm: "It's was my kids first time fying and no entertainment. Wi-Fi didn't work. And the kandng was a bit scary."
Khuyết điểm: "delayed. and boarding crew had no clue how to handle boarding. senile behaviour of a specific old lady"
Khuyết điểm: "The snacks."
Ưu: "Leg room. Crew. Nice airplane. Even captain greeting passengers."
Khuyết điểm: "American flight attendant service"
Khuyết điểm: "Delay"
Khuyết điểm: "Ssd"
Ưu: "The food was great!"
Khuyết điểm: "The new baggage rule limits you to two bags in business on international flights☹️"
Khuyết điểm: "a little delay in the departure connection flight ."
Ưu: "New 777"
Khuyết điểm: "Upon arrival to the airport, their was no place at the terminal for our plane. We spent one hour sitting at the runway. Besides that; it would have been an excellent flight."
Khuyết điểm: "Unexplained delay, more than 4 hours. Terrible"
Ưu: "It was on time & staff were pleasant & effective"
Ưu: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."
Ưu: "I enjoyed the customer service provided by the flight attended. They were extremely attentive and welcoming. I've never flown American Airlines before and glad I had the opportunity to experience it."
Khuyết điểm: "I've flown on other airlines to Europe before and it felt spacious when compared to American Airlines. I didn't like the accebility to buying snacks, drinks and other food throughout the flight. Flying for 10 hour is draining and the only entertainment be controlled by what the captain provides on the screen isn't comfortable. I may fly American Airlines for domestic flights but I'll surely use another company or longer flights to Europe."
Khuyết điểm: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."
Ưu: "American Airlines has alot more commodities than most"
Khuyết điểm: "Alaska sold passengers to American"
Ưu: "Good space on first."
Khuyết điểm: "The boarding process is not organized, even if you're flying first you have to "elbow" your way in. The headphones or the connection are wrong the noise coming of it is terrible, couldn't watch a single movie. Unusable. Tried moving it around and changing for another unsuccessfully."
Khuyết điểm: "Leg room - i feel like it's the smallest of any carrier worldwide."
Ưu: "The flight was quite horrible in all sorts of ways. They had no in-flight entertainment for a 10 hour flight. Food service was very underwhelming in comparison to most other major airlines'. All this was still fine but it was the horrible service I received from their baggage department that made this trip the worst I've ever had. My baggage came 7 days late and I received the worst service through their baggage customer service. Must say that I'm very disappointed in American Airlines."
Khuyết điểm: "Boarding took forever, the flight was over 2 hours late which caused me to miss my connecting flight and my military orders were not honored - I still had to pay extra to take all my gear back to my duty station. Never had that issue with any other American airline."
Khuyết điểm: "Fast boarding on coach."
Khuyết điểm: "no entertainment! Nothing. On the flight from Mex City to LAX the bathroom facilities were so limited that some Economy class passengers had to try to use the business class or first class facilities' An FA then came on the intercom and said Economy class must only use their own facilities and this is according to an FAA regulation. THat is a straight out lie. If you eliminate bathrooms from Economy class to squeeze in more seats this problem will persist. American Airlines should be ashamed of itself."
Ưu: "boarding was well organized and flowed well crew allowed us to move to open row of seats"
Khuyết điểm: "It seemed that asking for extra service was an imposition on the 'gossip session' for the crew standard fare of biscuits"
Ưu: "The crew, boarding went smooth"
Khuyết điểm: "The seats too close ,I drop one paper I could hardly bend over I am 5ft tall"
Khuyết điểm: "The automatic machines wouldn't check me in. The lazy who checked me in manually have me wrong information about my luggage. The affect on the Mexico side have me MORE wrong information about my luggage. Ultimately, my luggage was lost. Still waiting for them to find it."
Khuyết điểm: "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."
Những hãng bay có chuyến bay từ Hà Nội đến Mexico đã thực hiện thêm những biện pháp an toàn và điều chỉnh các chính sách để thích ứng tốt hơn với du khách. Các chính sách khác nhau tuỳ vào hãng bay.
Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Mexico
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Hà Nội đến Mexico
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Hà Nội đến Mexico
Xét nghiệm trước khi bay
Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay từ Hà Nội đến Mexico
Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Hà Nội đến Mexico