Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Richmond
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 32h 53m.
Trong 3 ngày qua, vé khứ hồi với mức giá rẻ nhất được tìm thấy trên American Airlines (27.589.388 ₫) và United Airlines (33.356.402 ₫)
Khi bay ra khỏi Hà Nội bạn sẽ sử dụng Hà Nội Sân bay Quốc tế Nội Bài, thường được nhắc đến với tên gọi Sân bay Hà Nội. Bạn sẽ hạ cánh tại Richmond Byrd Intl, còn được gọi là Sân bay Richmond.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Hà Nội đến Richmond.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Richmond từ Hà Nội có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Richmond với một hãng bay và chiều về bay đến Hà Nội với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Richmond từ Hà Nội tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Khuyết điểm: "More variety of options for the vegan meals..."
Khuyết điểm: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
Ưu: "The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved"
Khuyết điểm: "The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed."
Ưu: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
Ưu: "Crew was amazing, food was filling & plentiful."
Khuyết điểm: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."
Ưu: "The crew was very good. The service was fine."
Khuyết điểm: "The food could have been better."
Ưu: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Khuyết điểm: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Ưu: "Friendly staff and decent size."
Khuyết điểm: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
Khuyết điểm: "Nothing"
Khuyết điểm: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Ưu: "Great experience overall."
Ưu: "Everything was just perfect"
Ưu: "Take off and landing was smooth. Stewardesses were very helpful."
Ưu: "comfortable seats"
Khuyết điểm: "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
Ưu: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Khuyết điểm: "Internet was more expensive than it should be"
Ưu: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"
Ưu: "Customer service on ANA was as stellar as always."
Khuyết điểm: "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."
Ưu: "More space than usual between chairs. Crew is friendly."
Khuyết điểm: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Ưu: "Attendants were friendly."
Khuyết điểm: "Flight was late."
Ưu: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Ưu: "Nice once I got on the plane"
Khuyết điểm: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Ưu: "Everything was fine"
Khuyết điểm: "The seats hurt my butt"
Ưu: "Food was good also"
Khuyết điểm: "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"
Ưu: "Crews' performance was good."
Khuyết điểm: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Ưu: "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
Khuyết điểm: "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."
Ưu: "People the staff was nice and tried to be helpful"
Khuyết điểm: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Ưu: "Great service"
Khuyết điểm: "Film selection is ok."
Ưu: "Incredible service"
Ưu: "The service and the seats"
Ưu: "Very nice flight attendants"
Khuyết điểm: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Ưu: "Everything is perfect!"
Ưu: "The service was good. The seats were comfortable."
Khuyết điểm: "I missed the Thai crew. The crew was from Japan. No complaints about them."
Ưu: "Flight was very good - enjoyed meal and entertainment"
Khuyết điểm: "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
Khuyết điểm: "Lounge is full and food in lounge not spectacular. Ground crew unfriendly"
Ưu: "Love the service provided by the flight crews. The landing was smooth and quick."
Khuyết điểm: "Flight was delayed and the crew announced the same thing about it twice."
Ưu: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
Ưu: "Great service, excellent and curteous. Clean cabin"
Khuyết điểm: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
Ưu: "Great service, excellent and curteous. Clean cabin"
Khuyết điểm: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."
Ưu: "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Khuyết điểm: "The seats seem small and are ok in comfort."
Ưu: "I fly around often, at least 10 times a year, and ANA has always had the best service, cleanest planes, and the best entertainment. I recommend flying with ANA anytime you travel."
Ưu: "Great seats in business class. Lots of privacy. Great service as well."
Khuyết điểm: "American style Food could have been better. Didn't try the Japanese food."
Ưu: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Khuyết điểm: "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."
Khuyết điểm: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
Ưu: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Khuyết điểm: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."
Ưu: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Khuyết điểm: "I disliked that the seating did not have its own personal air. At times I would get hot."
Ưu: "Enjoyed the flight very much!"
Khuyết điểm: "Too much scrutiny for my request for a double vodka screwdriver"
Ưu: "The food was great. Very responsive flight crew."
Khuyết điểm: "Could have been slightly cooler in the cabin."
Ưu: "Once again friendly and very helpful"
Ưu: "yes, no on sat on my row coming or going"
Khuyết điểm: "Been non discriminatory"
Khuyết điểm: "Overall good flight however the WiFi didn’t work"
Ưu: "The crew was pleasant. The flight was smooth even though we flew through clouds the whole way."
Khuyết điểm: "If you don't purchase a seat in advance, the airline puts you in a middle seat even if the plane is not full. I don't really like that."
Khuyết điểm: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."
Khuyết điểm: "Snacks could be better....seats are small.... it was freezing....no free WiFi and no Tv"
Khuyết điểm: "American Airlines in Lima refused to accept my bags 50 minutes prior to departure (not my fault, due to a delayed flight) and caused me all sorts of headaches and problems. I almost had to sleep in a hotel over night. I missed my flight because AA were idiots."
Ưu: "They quickly rebooked us after cancelling our original flights"
Khuyết điểm: "The British Airways experience was awful. American should be ashamed for selling that business class seat. The seats were confusing, uncomfortable, and tiny. I feel like I paid a full price rate for a stripped down and discounted product. Not flying BA ever again if I have a choice."
Khuyết điểm: "There was a 1.5 hour weather delay."
Khuyết điểm: "Didn’t fly"
Ưu: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Khuyết điểm: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"
Ưu: "On time . No significant delays cost of ticket low."
Khuyết điểm: "Tiny plane with small seats never that comfortable."
Khuyết điểm: "rerouted through Philadelphia."
Ưu: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."
Ưu: "Totally fine"
Khuyết điểm: "It was fine"
Khuyết điểm: "Horrible customer service I will never fly with American again"
Ưu: "Smooth and quick flight"
Khuyết điểm: "Warm, no refreshments"
Ưu: "Went without a hitch"
Khuyết điểm: "Na"
Khuyết điểm: "Requested a cup of hot tea during beverage service. Received a cup with the tea bag, sugar and creamer, and was told that they would return with the hot water. They completed service and I had yet to get the water. Reminded the flight attendant twice more that I was still waiting for the water before they finally brought it."
Ưu: "I always trave AA/British Airways and I have never experienced any major problem or delay. They are a really good and trustworthy airline!"
Ưu: "On-time departure from PHL; on-time arrival in RIC, my checked bag was on the flight."
Khuyết điểm: "Nothing."
Khuyết điểm: "No wifi, no inflight entertainment, like flying in 1984"
Khuyết điểm: "Missed it."
Khuyết điểm: "If there was ever a staff that was more eager to shirk responsibility I have never encountered it. At this point you might as well crash the plane and blame a duck. I am personally offended at the shear incompetence of the people employed by your "company.""
Ưu: "one more bag"
Ưu: "The spaciousness of the economy cabin. Arriving early at destination!"
Khuyết điểm: "Food could be improved upon."
Ưu: "Although the crew encountered a maintenance issue with the aircraft, another aircraft was provided and we were able to take off within an hour. So glad it wasn't cancelled!"
Khuyết điểm: "Could not bring a guest into the Admirals Club during the flight delay, although I was allowed to do so on the same outbound leg. There seems to be inconsistency in the way the guest policy is applied (e.g., flying first class international)."
Ưu: "Boarding process was smooth and fast"
Khuyết điểm: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."
Ưu: "Flight was on time"
Khuyết điểm: "There was water dripping from the vents. When I tried to inform the flight attendant, she shut me down so fast I couldn't believe it. All she had to do was reassure me that it wasn't a safety issue. Her attitude was like she was tired of telling passengers that it was perfectly normal. Very unprofessional!"
Khuyết điểm: "The flight to NY took too long and I missed the connecting flight to DC. There was no one to help speed up the process through security and customs so I could make my flight instead, I was just rebooked for a flight 4 hours later. I have to drive to Richmond, VA tonight to make work tommorrow. I hate this neglect towards time."
Khuyết điểm: "Ground crew was inadequate and unorganized. Ground crew caused a late flight to be even later. Plane was overbooked and the ground crew was more interested in filling the flight than accommodating Advantage Member seating."
Ưu: "Great first class staff."
Khuyết điểm: "Nothing"
Khuyết điểm: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"
Ưu: "The crew on the flight were nice and helpful. Even though it was a short flight"
Khuyết điểm: "Nothing."
Khuyết điểm: "Lost luggage. Not enough time so missed flight"
Ưu: "Comfortable seats. Quick boarding. No delays."
Khuyết điểm: "Again flights attendants were a bit dry."
Khuyết điểm: "Same as above"
Ưu: "The crew was very nice"
Khuyết điểm: "Tvs broken for a ten hour flight. No power outlets for electronics. Unacceptable"
Ưu: "Nice landing."
Khuyết điểm: "Leg room"
Khuyết điểm: "No wifi, no headsets to listen to tv"
Ưu: "TV and on time flight"
Khuyết điểm: "Space"
Ưu: "Not VERY overcrowded"
Khuyết điểm: "Nothing"
Khuyết điểm: "3 hour delay due to maintenance issues on two planes."
Khuyết điểm: "Too cold!!"
Khuyết điểm: "I was so sick of waiting for the delay and remembering my horrible previous flight that I opted to meet my friend who lives in North Carolina and will be driving home to Richmond instead."
Khuyết điểm: "Flight was extremely cold and no blankets. Flight attendant was extremely rude when politely asked for one."
Ưu: "Crew and boarding was great."
Khuyết điểm: "Three trips around complex on train because of gate changes. Could have spent a short while eating, relaxing, instead of frantically thinking I was going to be late and miss my flight."
Khuyết điểm: "4:00 pm Flight from Charlotte to Richmond was cancelled; Was unable to reconnect on another flight until 11:00 pm. Waited in airport for over 8 hours. No voucher for food or beverage while waiting. Nothing was even provided on plane not even water"
Khuyết điểm: "Airline didn't take customs for an international flight into account when scheduling the flight. We had to wait over an hour for "customs" to attend to the arriving flight."
Ưu: "The boarding process was good. Departed on time and arrived on time."
Khuyết điểm: "No social distancing of passengers on the plane yet there are empty rows of seats."
Khuyết điểm: "Direct tv sucks! Had to watch trailer 3 times before movie started. If switched to another movie it started part way. Flight attendants instead of one long announcement made three announcements few seconds between thus cutting in and out of movie."
Khuyết điểm: "working bathroom and entertainment system"
Ưu: "Good pilot"
Khuyết điểm: "Snarky flight attendant. Plane was late."
Khuyết điểm: "The TV control pads are a major FAIL. And all of the baggage charges are despicable piracy."
Ưu: "The crew was great."
Khuyết điểm: "Seating is kind of cramped. More legroom would be appreciated."
Ưu: "The crew was ok. The seats were far from comfortable."
Khuyết điểm: "The seats were so close together and did not recline to a comfortable position at all and to be a flight over 2 hours is just plain ridiculous! I will definitely be putting United on my list with Spirit from now on. Choosing either of them for such discomfort versus price savings is not worth it!"
Ưu: "Amazing amount of legroom! Very comfortable seating, even in economy."
Khuyết điểm: "I would like to see passengers behave better. One lady pushed in at boarding and went ahead despite the checker telling her she was out of order, Another passenger used both underseat storage in front of him and under him so the person in back of him had no place to put things. Staff should try hard"
Khuyết điểm: "Wouldnt refund my ticket or change my flight. Fee for everything"
Ưu: "The crew is nice."
Khuyết điểm: "The flight was delayed because of a technical issue and then the plane was very cold for most of the flight. And they said my green-tagged carry on would be at the gate when I arrived in Richmond. But then we arrived and they put it at baggage claim instead where we had to wait 20 minutes for it. Too many things were not comfortable or convenient on this particular flight."
Khuyết điểm: "Crew was not available, that caused a delay. Bags were not loaded, that caused another delay. Gate was not available upon arrival, that caused yet another delay."
Khuyết điểm: "Flight was delayed 1.5 hours coming into Denver due to an oil leak they fixed at the last airport. Turned out the leak wasn't fixed. Took an hour to get a mechanic to look at it and then they cancelled the flight. United's partner had no other planes in Denver so we had to sleep there after sitting in the airport for almost 4 hours."
Khuyết điểm: "No TV Screens, everything needs to be purchased on board."
Ưu: "I finally made it"
Khuyết điểm: "Flight was 4 hours late, the gate agent was rude, the Flight Attendant was so large that he hit my arm every time he passed by, no Entertainment/Internet service. EVERY one of my United flights has been late in the recent past."
Khuyết điểm: "No air conditioning... the plane was hot"
Khuyết điểm: "cushion on the seats are a bit dead. I wish they notified us of gate changes at O'Hare."
Ưu: "My husband and i we want to seat next to each other"
Khuyết điểm: "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."
Khuyết điểm: "Weather delay"
Khuyết điểm: "Not enough or any choice of food but that is ok asyou really do not need it unless you have not planned well, so it is partly my fault that I felt the shortage of food!"
Khuyết điểm: "Didn’t make the flight because of the airline"
Ưu: "The flight attendant's positive energy and the speed/smoothness of the flight"
Khuyết điểm: "Being 6'6" on a super small plane is never too much fun"
Ưu: "Food for purchase"
Khuyết điểm: "Waiting on the tarmac for 2 hours and not being offered food or drink or to be taken back to the gate"
Khuyết điểm: "Extra for carry on extra for movie,extra to eat,cramped sitting for 4 hours,earphone jack broken,screen control broken,keep paying more for less,sucked"
Ưu: "The seats"
Khuyết điểm: "That they lost my bags"
Ưu: "The seats on this United flight were far more comfortable than the longer Seattle-Chicago hop. We had more legroom, too."
Khuyết điểm: "Kept delying the flight for a total of 5hours, and then sat on the runway for 1 hour before take off. Was the worst experience of flying by far. Will definitely go back to delta or American as they are more informative and nicer"
Ưu: "Overall it was ok. Spot on landing by the pilots every time. Good crew."
Khuyết điểm: "No free entertainment. The plane was not equipped either."
Ưu: "This was an average flight on a small, cramped, RJ/CRJ. There was nothing special about this flight and this review is only to stop the over abundance of emails Kayak sends you begging for a review...."
Khuyết điểm: "Please read what I wrote above."
Ưu: "good entertainment through the united app"
Khuyết điểm: "Just before announcements to board, the gate agent advised the plane was being checked out / aircraft maintenance. The creeping delay commenced: 20 minutes, then 15 minutes more, then 30 minutes more, etc... with very little communication about when what going on. Finally, we were advised of a gate change and new aircraft. We landed 93 minutes late. Problems happen but keep customers informed!"
Ưu: "The crew was very nice"
Khuyết điểm: "The over all experience"
Khuyết điểm: "Flight was cancelled and it was too much confusion with no answers. Took forever to be helped. Would not pay or offer a discount for hotel room. Didn't receive a food voucher."
Ưu: "Nothing at all"
Khuyết điểm: "My flight was delayed for the next day because the pilot timed out in the middle of the flight. I had to spend the night in a crappy room at the Ramada while others on my same flight got luxury hotels. I got a crappy $20 voucher for food that only got me crappy over priced snacks. It wasn't enough for dinner and breakfast. Since my flight was delayed I missed and lost money to the circus. 1 had purchased tickets for my 5 children my husband and I for a total of $400. The show was at 11 am and I arrived at Richmond at that time. Your airline sucks. To make it worst on my way to Aguascalientes I got stuck in Houston for the night and half a day because yall delayed flights due to snow that never happened. I had to before for food vouchers because I had already gone over my budget with the delay. Overall it was a horrible experience."
Ưu: "The staff was friendly and the boarding was orderly"
Khuyết điểm: "The economy seats were so squished and everything from movies to food (other than Chex mix) is an additional fee. I'm a small person and still felt like the personal space and leg room was way smaller than it should be. I had to pay $8 to watch cable bc otherwise you just have to look at a screen with ads on it the whole flight. I used to love united. Now I feel like it just sneaks in extra charges like all of the cheap airlines. Not going out of my way to look for united anymore."
Ưu: "Very clean and pleasant flight personal great."
Ưu: "They were very understanding organization. The flight kept changing . It was like that coming and going"
Khuyết điểm: "They were very un organization the flight was changed both coming and going it messed my plans up on going and coming and no one cared."
Ưu: "We boarded quickly landed very early flight was smooth crew was efficient"
Khuyết điểm: "Seats were hard padding pretty worn on board entertainment in seat back was spotty then froze for over an hour and was really CLUNKY as far as scrolling and choosing movies sometimes needed 3 or more button pushes and when PA came on volume thru headset loud to being uncomfortable"
Ưu: "On time"
Khuyết điểm: "Comfort space"
Ưu: "The flight crew"
Khuyết điểm: "The delay from Cancun caused us to miss our connection. The ground crew gave no help, information, or baseline customer service. We were referred to one person after the other only to finally end up in a 3hour line at customer service where we were told we miss the ground transportation and would have to find our own way home. We rented a car from Hertz and drove to Richmond arriving at 5:30am.... very disappointing."
Khuyết điểm: "N/a"
Ưu: "Once the plane was good to go everything went smoothly."
Khuyết điểm: "I don't think it can really be avoided when there is a leak in the plane, but its really hard to be delayed an hour for a flight that takes less than a half hour - and I could've driven that distance quicker."
Ưu: "I wasnt on plane long"
Khuyết điểm: "Our flight was continuously delayed. Our layover actually took than the the drive from DC to Richmond would have taken. I also misplaced my phone on the flight and had no help when I called United looking for assistance today."
Ưu: "Flight attendant was fantastic."
Khuyết điểm: "That it took 2 extra hours to get to Richmond."
Ưu: "Flight crew was friendly"
Khuyết điểm: "They changed our gate from one end of the terminal to another right at the time of boarding and made no announcements. We all found out by text or had to be told by other passengers."
Ưu: "personal service"
Ưu: "Everything except the delay"
Khuyết điểm: "Flight was delayed with little communication or reassurance. When I had to rebook my connection, the counter was woefully understaffed and they were not equipped with new enough computers to quickly address my problem."
Khuyết điểm: "Nothing was fine"
Khuyết điểm: "I arrive to Richmond, Va for a family reunion and with enough time to make the banquet. The baggage services in Newark didn't pack my bag on my flight, the next one afterwards nor the one after that. When trying to contact to see what's the issue nobody answered the phone, for a hour. The bag claim services from when I landed in Richmond didn't have a clue on how to contact Newark or to confirm my bags will be on the flight for that day. I had to do the research and find it myself while she watched a movie on her iPad. Needless to say if I could give a negative star rating I would. I missed the banquet and received my bags the next day and still couldn't get a reason from either airport on why they got left behind."
Ưu: "I wish I would have caught her name but the staff member at the boarding gate was fabulous! She is someone I would want representing my company."
Khuyết điểm: "The wafer served with the beverage & my seat assignment stunk."
Khuyết điểm: "United airlines sucks. Broke my macbook. Told attended to not put other people stuff on top on my macbook. She still put 30 pounds stuff on my macbook and damage is made to the screen. I want my money back"
Những hãng bay có chuyến bay từ Hà Nội đến Richmond đã thực hiện thêm những biện pháp an toàn và điều chỉnh các chính sách để thích ứng tốt hơn với du khách. Các chính sách khác nhau tuỳ vào hãng bay.
Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Richmond
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Hà Nội đến Richmond
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Hà Nội đến Richmond
Xét nghiệm trước khi bay
Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay từ Hà Nội đến Richmond
Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Hà Nội đến Richmond