Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội Sân bay Quốc tế Nội Bài đến Vancouver Intl
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Mười||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 19%.|
Mùa cao điểm
|Tháng Một||Thời gian bay phổ biến nhất với mức giá tăng trung bình 17%.|
Giá trung bình cho khứ hồi
|17.699.840 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|697 ₫||trở xuống|
Giá tốt cho một chiều
|600 ₫||trở xuống|
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 21h 55m.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Nhiều hãng bay (13.284.302 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở Philippine Airlines (17.237.416 ₫) và American Airlines (23.695.702 ₫).
Để bay từ Hà Nội tới Vancouver Intl, Thứ Tư là ngày có giá vé trung bình rẻ nhất và Thứ Hai là ngày có giá vé đắt nhất. Để bay từ Vancouver Intl về Hà Nội, ưu đãi lớn nhất thường được tìm thấy vào Thứ Ba, và Thứ Tư là ngày có vé đắt nhất.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Hà Nội đến Vancouver Intl.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ Hà Nội đến Vancouver Intl có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Vancouver Intl với một hãng bay và chiều về lại Hà Nội bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ Hà Nội đến Vancouver Intl trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Khuyết điểm: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Ưu: "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
Khuyết điểm: "You are best ."
Ưu: "Economy was surprisingly comfortable. Boarding and deplaning were very quick."
Khuyết điểm: "Not a ton of movies to choose from. Enough, but less than most domestic US flights."
Ưu: "Crew took great care of us"
Khuyết điểm: "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"
Ưu: "Love everything"
Khuyết điểm: "None"
Ưu: "Great service for economy. Very attentive flight attendants."
Ưu: "Crew and service were outstanding!"
Khuyết điểm: "I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters."
Ưu: "The crew was attentive and service was excellent."
Khuyết điểm: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Khuyết điểm: "Movie selection"
Ưu: "Good service"
Ưu: "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
Khuyết điểm: "N/A"
Ưu: "Everything. I always enjoy my flights with JAL."
Ưu: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Khuyết điểm: "Fix ANA US-JP online booking system."
Ưu: "Everything, the service and the food is great."
Khuyết điểm: "Keep it up"
Khuyết điểm: "Over all"
Ưu: "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
Khuyết điểm: "Really no complaints"
Khuyết điểm: "seat was uncomfortable (cushion very hard)"
Ưu: "Rebooked me because I went to wrong airport — thanks"
Khuyết điểm: "The business meal was just okay this time. Not as good as before."
Khuyết điểm: "very poor communication of information"
Ưu: "nice flight."
Ưu: "So cramped. Very uncomfortable flight."
Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Ưu: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Khuyết điểm: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."
Ưu: "Service is great."
Khuyết điểm: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
Ưu: "Everything. Was just outstanding."
Khuyết điểm: "No complaints"
Ưu: "Quick local Flight. Left and arrived on time."
Ưu: "Friendly and helpful staff, excellent food."
Khuyết điểm: "Great airline great service. Haihly recommended"
Khuyết điểm: "Airplan so old and ac not work super hot."
Ưu: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
Ưu: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Ưu: "The service on this flight was excellent.First class service in the economy section."
Khuyết điểm: "No individual AC vents to stay cool on long flight."
Ưu: "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
Ưu: "The food and plum wine. The entertainment packet was nice too!"
Khuyết điểm: "The folks coughing on the plane."
Ưu: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
Ưu: "Great vacation"
Ưu: "Flight attendants and ticket agents were very nice and helpful."
Ưu: "Great flight attendants"
Khuyết điểm: "Japanese food not great"
Ưu: "Japan Airlines is very good. They have good service, safety, and customer care."
Khuyết điểm: "Economy seats are a bit tight."
Ưu: "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
Ưu: "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
Khuyết điểm: "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
Ưu: "Very spacious and comfortable, modern plane"
Ưu: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Khuyết điểm: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Ưu: "staff was pleasant, friendly and helpful."
Khuyết điểm: "turbulence was awful."
Ưu: "Clean and comfortable."
Khuyết điểm: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."
Ưu: "This airline is the most professional I have seen so far. They are extremely accommodating, very helpful, and very attentive. I didn't realize how orderly the Japanese culture is. We took off immediately. The ground crew actually waves bye and bows! No one in the sloppy US does that! They were very professional and juse down right respectful. Food and snacks were served often. Even good coffee!"
Ưu: "Service N crew n entertainment."
Ưu: "Direct flight (SAN-NRT) is always nice. (I don't know why JAL always charges more than other carriers.) Check-in desk personal was very kind & caring. Flight attendants are courteous and attentive. Good selection of current release & older movies. Bathrooms were always tidy & clean."
Khuyết điểm: "When I took this flight last year, food was terrible. So I requested "fruits plate" this time. It was literally fruits only plate. Same types of fruits in different containers. No rolls/bread/ice cream/nothing!!! If I had known this, I wouldn't have ordered it. Boarding procedure needs a vast improvement for economy class passengers."
Ưu: "Great service considering the extra ordinary conditions associated with the controls required during the Coronavirus pandemic."
Khuyết điểm: "Cabin temperatures seemed to be very hot through the flight"
Khuyết điểm: "I cannot think if anything. Having the eye masks certainly helped sleeping on the flight a little easier."
Ưu: "Good food and service - great airline"
Ưu: "Clean, on time, friendly staff, feel safe."
Khuyết điểm: "More various food and less fat."
Ưu: "Crew, food, entertainment"
Khuyết điểm: "Food and movie selection"
Ưu: "The crew was friendly and the food was excellent."
Khuyết điểm: "Cannot think of anything"
Khuyết điểm: "."
Ưu: "Just love EVA everytimes I fly"
Khuyết điểm: "plane was 2 hours late, which sucks. they don't tell you it is going to be 2 hours late. you couldn't enter the boarding area (in Taiwan airport) until one hour before departure. if you you are familiar with Taiwan airport, then you know the a then they tell you the plane will be another hour late."
Ưu: "Crew did their best despite the poor circumstances."
Khuyết điểm: "Be on time, even delayed time was not on time. Seats are tightly packed together. This resulted in cramped seats and not every row having a window. Aircraft pressurization is uncomfortable compared to newer aircrafts. No onboard entertainment system. Only serving of food is small snack and drink"
Khuyết điểm: "I will go again"
Ưu: "Crew always very friendly"
Khuyết điểm: "More comfortable seats"
Ưu: "Good movie selection"
Khuyết điểm: "Nothing."
Ưu: "Very comfortable Business Class seat, pretty good entertainment."
Khuyết điểm: "Service seemed a little off, especially relative to a much shorter FUK-TPE flight a few days earlier. Flight attendants often approached from behind."
Ưu: "Crew was attentive and nice"
Khuyết điểm: "More space for economy"
Ưu: "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
Khuyết điểm: "No complaints."
Ưu: "Everything normal except food"
Khuyết điểm: "Food"
Ưu: "Premium economy equal to NA/Euro business class"
Ưu: "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
Khuyết điểm: "The dining options were ok, not particularly wonderful, but overall pretty good."
Ưu: "Good international films. Food was ok."
Khuyết điểm: "First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean."
Ưu: "Never a problem with Lion Air always good service"
Khuyết điểm: "Didn’t like having to get bus from terminal to the plane I hate to be crowded onto a bus like cattle and it was even worse because many chinese"
Khuyết điểm: "The food was sad and mushy."
Khuyết điểm: "There was nothing we didn’t like."
Ưu: "Very spacious seating. Great staff, and smooth flight."
Khuyết điểm: "I never got my vegetarian meal as requested. That was too bad."
Ưu: "Exit row seats"
Khuyết điểm: "Food was okay. Service especially drinks were sparse"
Ưu: "Mom got the flight but hearing good things about Eva Air, I can't wait to try!"
Ưu: "Food is good"
Ưu: "Flights attendants were helpful. Washrooms were regularly checked for cleanliness."
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Khuyết điểm: "The crew are not that friendly. And I cannot understand the pilot or the announcements being said on the PA system."
Ưu: "I had a question about my ticket and had to call customer service, and was speaking with a REAL PERSON who was actually helpful within 5 mins! An airline miracle. Very gracious checkin, Great inflight service."
Khuyết điểm: "Try to get an isle seat- seats feel small."
Ưu: "Very professional and efficient Crew as always, horrible seat comfort,"
Khuyết điểm: "there was absolutely no room to even lay down your arm beside you. This was for the flight segment from Taiwan To Vancouver. An almost 11 hour flight. Narrow tight seat I would never ride EVA air for this segment again. Terrible !"
Ưu: "The overall experience was very comfortable and high quality."
Khuyết điểm: "The wine servings were very small."
Ưu: "Nice facility and good food"
Khuyết điểm: "Some crew members seemed tired and did everything minimally"
Ưu: "This review is for my flight to Philippines only as I cancelled my return to Vancouver to go to Europe. Comfortable seats in a new plane. IFE had a good selection. Food was good. Crew were friendly and helpful. Price was reasonable. Sleeping masks and earplugs were provided in the lavatory."
Khuyết điểm: "My flight was able to be rerouted to Europe from Philippines. 2-3 month wait for a very small refund on my cancelled return flight (cancelled by me)."
Ưu: "I took the special meal for diabetes. It was a lot better than the regular one when i went to HONG KONG."
Khuyết điểm: "Person in front of me reclined their seat to far and made it very uncomfortable"
Ưu: "In-town checkin at the Taipei main MTR station. Check in, luggage gets scanned and is taken from there to the airport. You just hop on the train with no luggage to haul with you."
Khuyết điểm: "Salad dressing tasted weird."
Ưu: "The food and entertainment are good."
Khuyết điểm: "Although we were checking in ahead of most, we were getting the back seats which I am not comfortable with."
Ưu: "Rude passengers refusing to raise recline chairs"
Khuyết điểm: "Food was not of quality"
Khuyết điểm: "there's not much choices in the tv shows.. there's none like my favorites reruns of Friends and law & order episodes. and more hollywood movies pls evenntho old"
Khuyết điểm: "The food was not as good and they could have offered more drink/water service."
Ưu: "I liked the ease of use for the entertainment system."
Khuyết điểm: "2 things. 1. The eggs on the breakfast just didn't taste good. 2. The seats were comfortable for about half the flight. After that, it wasn't the most comfortable. I am a little larger than most of the flyers (6'3"). but, my wife said the same thing."
Ưu: "I was so blown away by how amazing Eva Air is ! Boarding is incredibly organized. There is so much to watch on the tv. They make sure you are properly fed and are always going around with drinks. The crew is very friendly and helpful. The bathroom is stocked with toothbrushes, sleep masks, and even a facial mist for when your skin gets dehydrated. Flights were very smooth and the captain is in constant communication. I was so very excited to fly on the Gudetama jet! I wish I could have taken a pillow!"
Khuyết điểm: "Their wine pours are a little small but that is literally the only complaint that I have."
Ưu: "EVA staff was professional and boarding was done quite fast. Food was fair for airline food."
Ưu: "Friendliness and courtesy of crew, modern plane and good food. Well definitively fly EVA more!"
Khuyết điểm: "In my Emergency seat position, whenever someone opened the washroom door, the washroom light would wake me as the light would shine in my eyes. Maybe offering eye cover for extended seat position would help."
Khuyết điểm: "It is not good service because they didn't have fast the declaration later"
Ưu: "Crew was good!"
Khuyết điểm: "Manila airport business lounge full, not accessible, croweded with too many airlines; Processing at the Manila airport too complicated for passengers in transit (completely different when we traveled from Vancouver through Manila, why is that? Boarding gate (Manila) terrible, crowded, no available seats, “business” section small and with so dirty sests that it was not possible to use them!"
Ưu: "The crew did above and beyond what was expected. They were nice, friendly, and professional."
Khuyết điểm: "The line up at the check in counter was a bit of a mess and it took longer to check in. I was extremely upset at not being able to check in online and select a seat, I was therefore assigned a seat towards the end of the plane which I am not very happy with but it was rectified during boarding."
Ưu: "Food & drinks"
Khuyết điểm: "more sauce in food selection."
Khuyết điểm: "Let’s passenger choice the seats with time"
Khuyết điểm: "Delay in arrival caused us to miss this connection"
Ưu: "i didnt like when we had to come out of plane and do a transit."
Khuyết điểm: "wish it was non stop but now it is."
Ưu: "The most unorganized airline"
Khuyết điểm: "Better staff and communication."
Ưu: "Theno del crew were polite and cheerful, efficient in their work. Seats are okay, more legroom would be better."
Khuyết điểm: "no delays on schedules."
Ưu: "Flight was smooth and short."
Khuyết điểm: "Price is a bit higher compare to other airlines"
Ưu: "Crew was nice plane was comfortable"
Khuyết điểm: "I have flown to Philippines many times with other airlines i hate to say it but PAL food is terrible The flight is long already but there was almost 2 hour delay and once i arrived in Canada it took about an hour to retrieve luggage Because i couldnt charge my phone due to no functional USB at my seat i was afraid i wouldnt be able to contact hotel shuttle"
Ưu: "not much."
Khuyết điểm: "lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show."
Ưu: "free wifi."
Ưu: "Great service and so much leg room"
Khuyết điểm: "Nothing"
Ưu: "During mid flight, I called an attendant to ask for water and she arrived with one already without asking for it. She is nice and prompt."
Khuyết điểm: "BUSINESS CLASS - After watching a YouTube video about PAL business class, my wife and I got sold to the idea of upgrading. We tried to do so on online check-in but the system wouldn’t allow us to change our seats. So we tried to buy the upgrade upon our baggage check-in but the attendant told us that we couldn’t for it is fully booked. We even tried to buy an upgrade to premium economy but was given the same answer. We told the attendant that it’s okay and thank you for checking. But as we were boarding, 3 people in front of us got upgraded to business class for free. This was very upsetting as there was no reason nor any explanation given to us. HOLDING GATE - On top of the above mentioned are the unorganized boarding. We were asked to scan our bags and our passports/boarding pass checked just to be at the gate. At the gate “holding area”, we couldn’t have water and there are no washrooms. If we wanted to have water or go to the washroom, we’d have to go out of the holding area and line-up and get scanned and our documents checked again. Mind you, this process was done already before entering the boarding area. PAL just redundantly did it at the gates. And there’s not enough seats for the waiting passengers at the gate. I saw people sitting down on the floor waiting for boarding. MABUHAY LOUNGE - My wife and I inquired about if we could buy access to the lounge but was declined. The reason given to us is that the lounge is only for business class flyers. There are no other lounge area in the Terminal 2. FOOD CHOICES - There are not a lot of food choices in Terminal 2. They have some for snacking but if you’re waiting or flight gets delayed, there’s a big chance that you’d end up eating the same food again. WILL I FLY PAL AGAIN? - My wife and I are frequent flyers. With all these reasons, until PAL get it together and do things the right way, we would not recommend nor fly PAL. Flight PR116 MNL-YVR July 22, 2018"
Ưu: "I was seated in row 38 and our flight attendant was very attentive, helpful and always smiling. I think she was the the best flight attendant that I had for a long time, she’s always ready to help to needy passengers and always has a smile on her face."
Ưu: "foods and crew were very courteous"
Ưu: "The best flight crew and customer service was provided."
Khuyết điểm: "my seat was broken and would not lock in a either upright or reclined position"
Khuyết điểm: "The people at the boarding counter weren’t helpful and not willing to help with my questions."
Ưu: "The direct flight, without stop overs was nice. The crew was well mannered and attentive. The flight was on time."
Khuyết điểm: "My seat as well as the passenger beside mine would not stay reclined. Neither of them would lock in place. Passenger's USB didn't work neither. Despite handing everyone a menu, there was no choice of meal for breakfast because they ran out of the Filipino food. There was inedible sausage."
Ưu: "Food was warmed to my liking. Crew were professional - but a bit too rigid. I was seated with a guy that was coughing all the entire 16 hours flight and I requested to be seated somewhere else but attendant simply said they can't do anything. I asked if they can ask someone a bit younger and fit to change seat with me but crew never got back to me. In fairness, they said they'll try."
Khuyết điểm: "Seat covers were musty and smells old - they need to change those! Flight got delayed for almost one hour while trying to dock because there was no assigned hangar station for the plane! How can an international airline company allow themselves to be treated like that? The crew looked overworked - what are these airline companies doing to these young professionals - treat them like slaves? I'm not surprised - that's the Philippines companies ways - pay them just enough so they can come back the next time to work."
Ưu: "food when it finally arrived"
Khuyết điểm: "waiting in plane 4 hours with no updates on status"
Khuyết điểm: "The flight was delayed 2+ hours, not getting in Vancouver until after 5am. Everyone on the flight, passengers and staff were extremely rude. Never taking this airline again!! Also, there was no food left by the time the served me near the end of the plane."
Ưu: "I like the direct flight to Vancouver"
Khuyết điểm: "I checked in early and was given a middle seat. I have back problems and walk with a cane and asked at the check in desk if I could have a window or aisle. I was told no because the flight was completely booked. I arrived three hours early and checked in online so I could get a better seat and they still said no. No one was able to help me. The flight was delayed over an hour and there was no apology. I always fly Philippine Airlines because IV always been really pleased with the service. This past flight makes me question that decision going forward."
Ưu: "Everything was excellent. Extremely good service compared to North American carriers. Only thing that went wrong was we left early and landed an hour early and our gate wasn't ready yet :)"
Ưu: "organized departure / arrival aircraft cleanliness pleasant staff great food & entertainment / free alcohol great leg room"
Khuyết điểm: "huge delay"
Ưu: "What? Free check-in for one bag? Free full meal?? Thank you!!!"
Ưu: "Although the flight was delayed the boarding process was very smooth. Flight attendants were very friendly and efficient."
Khuyết điểm: "Long check in lines even though we checked in online. Flight delay."
Ưu: "Wheelchair assistance was very good"
Khuyết điểm: "Entertainment equipment on board is outdated"
Ưu: "YOU NEED TO ADVISE PASSENGERS TO BRING WARM CLOTHING BECAUSE THE PLANE WAS VERY COLD DURING FLIGHT. I NEEDED TWO BLANKETS"
Ưu: "The crew was really nice."
Khuyết điểm: "It's a 6.5 hour international flight so I was expecting a meal to be served, not those underwelming snack box/wrap options to be available for purchase. Also, no blanquet and pillow."
Khuyết điểm: "First of all, both on my departure and return flight, despite having boarded 30 minutes ahead of schedule, we remained on the floor for an additional hour (both for taking and after landing). Next, the flight attendants did a poor job of ensuring that everyone did not get up when we landed and the seatbelt sign was on, and this led to herds of people running through the aisles and rushing to get off past those that were patiently waiting. The leg room is very limited, unless it is an empty flight. The red wine was perhaps the worst I have ever had. AND the wifi that was available for purchase was 40 USD for only 150 mb of data which is absolutely ridiculous."
Khuyết điểm: "our flight was pretty delayed due to another delayed flight from the night before, in which they decided to combine half the passengers in to our flight. They also did not communicate this effectively and check in was horrible."
Ưu: "Philippine airlines was a great airline to travel with, with friendly staff good food comfortable seats and lots of entertainment options for the flight there and back will definitely fly with them again."
Ưu: "Good flight with excellent Serb=vice form the crew"
Khuyết điểm: "Inflight entertainment US for one whole sections of the aircraft. The aircraft looked tired the table fittingwas broken ,"
Ưu: "We got 2 food vouchers one at night, the other early in the morning. However the food establishment was so pricy a chocolate bar was $7 USD."
Khuyết điểm: "13 hour delay, would not let us go home, would not cancel the flight, instead pushed the boarding time back one hour every hour starting at 4am. Flight was supposed to leave JFK by 11:55pm, we left at 1pm the following day. It wasn't solely due to the weather (we expected a slight delay), but in the morning, plenty of other flights were running regularly, while there were no updates. No one that cared, all the staff just told us it wasn't their fault. (Which is true to an extent), but all so mentioned that they were tired too, and they're exhausted too, which made many people angrier. They deflected a lot of statements."
Khuyết điểm: "Flight was delayed by a really long time. They should have sent people to hotels or cancelled flight. Delay too long (especially for elderly and children)"
Khuyết điểm: "There was confusion and poor organization at the check in counter. The check in started late and there was a 500 ft line up to check in at Philippine Airlines. We waited 2 hours in the plane for 4 people who were late for the flight, then the cargo handlers didn't show up. We left at 5am instead of 3am. The flight attendants didn't seem to know why we weren't leaving. Two short announcements were made in 2 hours that didn't explain properly why we sat there so long. The food was wretched. The flight attendants were pleasant but the captain and the purser's announcements were hard to understand with poor English."
Ưu: "Great service and wifi on board!!!!"
Khuyết điểm: "Nothing"
Khuyết điểm: "Didn't get my bags onto the connecting flight"
Ưu: "I was very impressed with the service give by PAL. Good meals, good utensils, and blanket and pillow provided to each passenger as well as current tv shows and movies on the entertainment system for free."
Khuyết điểm: "Some of the equipment on the plane seemed dated and didn't work so that was a bummer. The attendants offered to move me to a another spot, but couldn't due to it being a full flight. Also the plane was two hours delayed leaving."
Ưu: "Smiling crew members"
Khuyết điểm: "Nothing"
Ưu: "the flight is an hour in advance!"
Ưu: "Crew was friendly and professional, though I wish they were given more information on boarding time due to the late arrival of the plane. The flight was half empty, so there was plenty of room to stretch out."
Khuyết điểm: "The food was abysmal. I chose the beef option — a small lump of "beef" that was overcooked and under sauced, accompanied by a sad pied of steamed broccoli and a disproportionately large portion of white rice. The quinoa salad was passable, but the "peach cobbler" dessert course was a flavorless mass of gelatinous goo."
Ưu: "1st time to fly, the flight was good experience, the preflight delay was not good."
Khuyết điểm: "flight was delayed for 2 hours before takeoff"
Khuyết điểm: "The food was disgusting The flight was delayed by 4 1/2 hours however there was no information given the ought the delay"
Ưu: "FLIGHT ATTENDANTS, AIRPORT ATTENDANTS WERE VERY SUPPORTIVE & PROACTIVE TO OUR NEEDS."
Khuyết điểm: "OCCASIONAL LAPSES IN FOOD QUALITY (LIKE THE BREAKFAST STEAK THAT TASTED LIKE CARDBOARD). THE IFE RADIO WAS HARD TO TURN ON."
Ưu: "Friendly flight attendants and comfy blankets."
Ưu: "Flight was super short."
Khuyết điểm: "Flight attendant stated that phones couldn’t be used for the duration of the flight; even in airplane mode The gate and terminal changed at least 5 separate times before boarding."
Khuyết điểm: "Short flight, would have appreciated if when asking for pretzels the flaggt attendant didn't hand me the spare bag of his pockets."
Khuyết điểm: "Could have been better without mechanical issues, delay."
Ưu: "The crew was friendly."
Khuyết điểm: "I wish there was a way to better ensure aisle seats for the people who can't afford to pay for an upgrade. Maybe it's just not a thing."
Ưu: "Plane left and arrived on time. Otherwise uneventful, which these days is good."
Khuyết điểm: "Others got I choice of snacks. I just got a cookie."
Khuyết điểm: "Full flight, but exceeded expectations"
Ưu: "Entertainment is great."
Khuyết điểm: "Late and long flight, so bring your own food. Nothing to purchase"
Khuyết điểm: "No window at the window seat"
Ưu: "Nice crew"
Khuyết điểm: "Very uncomfortable trip. Seat were weird and neck pain We waiting on the plane for more than 30mn before departure"
Khuyết điểm: "Didn’t make the flight because of previous flight was delayed"
Ưu: "I was with Japan airline and they were amazing crew and amazing service with very good food"
Khuyết điểm: "The seats and entertainment could have been better"
Ưu: "Very attentive crew"
Khuyết điểm: "Boarding gates"
Ưu: "Crew was polite and tried their best to be helpful"
Khuyết điểm: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
Khuyết điểm: "One crew member was rude, another confused. The grey blazer crew member was friendly"
Ưu: "Customer service"
Khuyết điểm: "Nothing"
Khuyết điểm: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Ưu: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Ưu: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
Khuyết điểm: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."
Ưu: "Premium economy seats/service made the flight much more tolerable than previous overnight flight to Europe. Would definitely fly this class again. Non-stop from Charlotte to Madrid made travel relatively short."
Khuyết điểm: "However, only reasonable flight options where red-eyes. Would also recommend noise cancelling haedphones."
Ưu: "I was able to choose a seat in Cabin with more leg room and complimentary alcoholic beverage."
Khuyết điểm: "It was late going to Chicago and late returning to NYC. There were no crackers. I don't like pretzels. The ONLY reason I flew American is because my company paid for it. I absolutely hate LaGuardia. It has a bad spirit."
Ưu: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Khuyết điểm: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Ưu: "Flight attendants were very helpful and courteous. Can't ask for more than that."
Khuyết điểm: "It was an older plane with no entertainment screens. Also, was charged a ton of money to check in a bicycle: $150. It's only $75 on Southwest. Lame."
Ưu: "Do you really think there is anything to like about flying these days. We are sardines pack on a your planes."
Khuyết điểm: "Purchased business class seats, boarded in group 5. Had no where to put my 1 backpack. All the storage up front was gone. Why should I pay extra for a seat if I have to wait for everyone to get off the plane so I can go back 10 seat rows to get my bag. Dirty tray tables."
Ưu: "Got to see The Shape of Water from DFW to PDX in advance of the Oscars! Nice clear image and sound. Thanks American, you've upped your game from a few years back!"
Khuyết điểm: "Plane had not been cleaned"
Ưu: "crew was great, plane seemed newer and clean. individual screens worked better than others I've used in flights."
Khuyết điểm: "newer touch screens were great except viewing angle couldn't be adjusted. standard food was horrible, esp for an international flight; not sure if specialty diets have better meals. kid movies were dubbed into many language options but Chinese was not one for ANY kid films. bathrooms with the same crappy mini sinks that you can't really wash your hands in, esp if someone pukes in it. they should all learn from Japan's ANA airliners with the motion sensor sinks with faucets raised up high enough for you to wash your hands without touching the gross basin."
Ưu: "Smooth flying and lots of respects to the pilots for their dedicated work. The entertainment really works very well."
Khuyết điểm: "Poor Service. The service of drinks is done very poorly. Really concerned with the attitude. Never need those complimentary drinks."
Ưu: "Nothing really, very upsetting start of a vacation."
Khuyết điểm: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Ưu: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Khuyết điểm: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."
Khuyết điểm: "The seats are so uncomfortable"
Ưu: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Khuyết điểm: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."
Khuyết điểm: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"
Ưu: "smooth check in and boarding etc"
Khuyết điểm: "Wifi wasn't working so no entertainment"
Khuyết điểm: "3 hour delay on international flight from JFK made for a very long day."
Ưu: "Seemed to have more leg room than average. Generally fine. I got to my destination without incident, and that is the most important thing! But flying today is awful. Uncomfortable, unpleasant, stressful, etc., all so the airlines (and their CEOs) can make millions."
Khuyết điểm: "Crew was "all business" -- not many smiles. They offered the usually .5 ounce of pretzels or two cookies. Passengers routinely asked "can I have both?" and the answer was routinely: no. Really? My $300+ ticket isn't worth pretzels AND two cookies? Seems silly. And, you know that have BOXES of these free snacks."
Ưu: "Short flight times, lovely staff , food and wine ok, not so crowded so more space"
Ưu: "Nice crew"
Khuyết điểm: "No entertainment. Learn from TAM in Brazil and offer entertainment via smartphone / tablet. No food service."
Ưu: "Nothing. We bounced back and forth between 2 gates at LAX. NO EXPLANATION FOR DELAYS. It's not our fault when you over book"
Ưu: "Friendly crew"
Khuyết điểm: "Flight was late eariving at gate in Dallas and missed connection to Nashville. However, was put on a flight that left just 2 hours later"
Khuyết điểm: "The plane crew was great. The ground crew in Paris was terrible. They were so rude and unhelpful."
Khuyết điểm: "Luggage did not arrive with us"
Khuyết điểm: "Terrible transit to terminal in LAX with shuttle and stairs"
Ưu: "A short flight, so quite comfortable"
Ưu: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Khuyết điểm: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Ưu: "Overall smooth flight."
Khuyết điểm: "Little slow getting the plane loaded so it was late leaving the gate."
Khuyết điểm: "Nothing"
Khuyết điểm: "One of the flight attendants was pretty rude and quite short with passengers."
Ưu: "SAME AS ABOVE."
Khuyết điểm: "SAME AS ABOVE."
Ưu: "Left on time arrived at destination early"
Khuyết điểm: "Stewardess didn't smile was abrupt impatient"
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