Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Vương Quốc Anh
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Năm||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 4%.|
Mùa cao điểm
|Tháng Bảy||Thời gian bay phổ biến nhất với mức giá tăng trung bình 8%.|
Giá trung bình cho khứ hồi
|28.477.450 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|17.482.814 ₫||trở xuống|
Giá tốt cho một chiều
|12.546.021 ₫||trở xuống|
|Chuyến bay đến Taipei (Đài Bắc)||2h 59m|
Malaysia Airlines bay thường xuyên nhất từ Hà Nội đến Kuala Lumpur. Nhìn chung, Oman Air, EVA Air và China Airlines bay nhiều nhất đến Vương Quốc Anh.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Vương Quốc Anh.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Vương Quốc Anh có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Vương Quốc Anh với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Vương Quốc Anh trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Ưu: "The crew were excellent"
Khuyết điểm: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Ưu: "Arrived on time."
Khuyết điểm: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Khuyết điểm: "Reservation online"
Khuyết điểm: "Flight way too cold"
Ưu: "Amazing crew."
Khuyết điểm: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Ưu: "See above"
Khuyết điểm: "See above"
Khuyết điểm: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Ưu: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Khuyết điểm: "Nothing."
Khuyết điểm: "Old plane. Technology didn't work"
Ưu: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Khuyết điểm: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Khuyết điểm: "1 hour delay of departure"
Khuyết điểm: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ưu: "Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket."
Khuyết điểm: "It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire."
Ưu: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Khuyết điểm: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Ưu: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Khuyết điểm: "The toilets were very dirty"
Ưu: "Loved the food/Movies/seats."
Khuyết điểm: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Khuyết điểm: "the food was mediocre at best - had to ask for water couple of times"
Ưu: "Spacious and comfortable bed."
Khuyết điểm: "The food wasn't that great. Average at best."
Ưu: "In flight entertainment systems"
Khuyết điểm: "I had beef with mashed potatoes but I found the beef was quite tough."
Khuyết điểm: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Ưu: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Khuyết điểm: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Ưu: "Very attentive, great food, quality aircraft"
Ưu: "Staff, food and emenities great for economy class"
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "Great service and comfort."
Khuyết điểm: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Ưu: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Ưu: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Ưu: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Khuyết điểm: "Not much. This airline is up there with the best."
Ưu: "fast crew service friendly staffs. clean toilet"
Khuyết điểm: "everything was good"
Ưu: "Service was nice."
Khuyết điểm: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Ưu: "Food was delicious!"
Ưu: "Boarding was good"
Khuyết điểm: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Ưu: "Personal Touch!"
Khuyết điểm: "No such!"
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Khuyết điểm: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Ưu: "The crew is friendly and helpful"
Khuyết điểm: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "The food was ok. It didn't set my heart on fire, but I did finish it."
Khuyết điểm: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Ưu: "Attendants are always nice, flight is always smooth."
Khuyết điểm: "Nothing!"
Ưu: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Ưu: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Khuyết điểm: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Ưu: "Overall very good."
Khuyết điểm: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Khuyết điểm: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ưu: "Had a row to myself to stretch out. Not crowded, no wait for bathrooms. I like the warm washcloths after we settled in and before meals. Plenty of blankets and pillows."
Khuyết điểm: "Food was ok, not super high quality."
Ưu: "Everything on time."
Khuyết điểm: "Nothing really bad one food on return flight not great but ok."
Ưu: "Spacious, comfortable seat"
Ưu: "The food was great!"
Khuyết điểm: "The announcements coming from the boarding crew were not clear or hardly under stable."
Ưu: "We love travelling Singapore Airlines and always try to travel with them if we can"
Ưu: "Very organized flight , staff , etc"
Ưu: "Yes loved it"
Ưu: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Khuyết điểm: "Take out the chicken sausage from your menu"
Ưu: "Amazing trip Qatar airline is great"
Ưu: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Khuyết điểm: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Ưu: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Khuyết điểm: "Leg-space between seats specifically when the person in front of you reclines"
Ưu: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Khuyết điểm: "Seats were a little close, especially for a long flight, with meals."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Khuyết điểm: "Many of the entertainment systems were broken."
Ưu: "Staff were fantastic."
Khuyết điểm: "Better movies please."
Ưu: "Seats are great!"
Khuyết điểm: "The food options were not that good this time."
Ưu: "Not-so-full flight meant we could move about and choose more comfortable seats."
Khuyết điểm: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Ưu: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Khuyết điểm: "Everything was good."
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Khuyết điểm: "too hot called groups too fast for boarding"
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "I loved the service. All of the attendants were really nice and helpful."
Khuyết điểm: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Ưu: "Very impressed with the service. Very friendly staff"
Khuyết điểm: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Ưu: "Nothing about American Airlines Never ever to travel with it again"
Khuyết điểm: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Khuyết điểm: "Nothing it was great"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Khuyết điểm: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
Ưu: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "The treatment"
Khuyết điểm: "It was too late"
Ưu: "On time and efficient"
Khuyết điểm: "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."
Ưu: "Incredibly attentive service"
Khuyết điểm: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."
Ưu: "Water bottle"
Khuyết điểm: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."
Khuyết điểm: "Food was awful and two out of four family members have been sick. One on each flight"
Khuyết điểm: "More veriaty on music would be good"
Ưu: "Crew helped with my bags."
Khuyết điểm: "Lack of film choice"
Khuyết điểm: "The online check in system was down so we all had to line up to check in."
Ưu: "Felt like a new plane, with great service!"
Ưu: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Khuyết điểm: "Food was disappointing. No western option despite it being a London bound flight."
Ưu: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Khuyết điểm: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"
Khuyết điểm: "Thank you"
Ưu: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."
Ưu: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Khuyết điểm: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Ưu: "Another B787. Had empty seats next to me."
Khuyết điểm: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Incredible staff, fast boarding, great entertainment center."
Khuyết điểm: "Breakfast frittata was like rubber."
Khuyết điểm: "Not enough check in desks operating - very long wait"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Comfort, entertainment, amenities"
Khuyết điểm: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Ưu: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Khuyết điểm: "The song selections were somewhat old and should be looked at."
Khuyết điểm: "Worst customer service"
Ưu: "Good quality aircrafts"
Khuyết điểm: "There was no non vegetarian meal available."
Ưu: "boarding was okay"
Khuyết điểm: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Ưu: "Check was extremely slow & delayed"
Khuyết điểm: "Yes amazing"
Khuyết điểm: "Food"
Ưu: "I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service."
Khuyết điểm: "the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class."
Ưu: "They are professional all the way. They take great care of their passengers. The food was very good. They made sure we had as a comfortable trip as one can"
Ưu: "no clear on when to go"
Khuyết điểm: "check in delay"
Khuyết điểm: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Ưu: "Food was good as it is typical on Turkish Airlines."
Khuyết điểm: "The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience."
Ưu: "Crew and flight itself was great."
Khuyết điểm: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."
Khuyết điểm: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Ưu: "I am very happy - always good service, timely and pleasant staff."
Khuyết điểm: "n/a"
Ưu: "Generally better than other European airlines particularly BA and better priced"
Khuyết điểm: "Work to do on consistency with crew"
Ưu: "Same as above"
Khuyết điểm: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Khuyết điểm: "Nothing"
Ưu: "The services was excellent."
Khuyết điểm: "Delay around three quarter an hour."
Ưu: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Khuyết điểm: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
Ưu: "Comfortable and uneventful flight - just the way it should be!"
Ưu: "The flight crew was great. The ride was smooth"
Khuyết điểm: "The food was ok....Not an option for vegetarian"
Ưu: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"
Khuyết điểm: "None"
Ưu: "Worst flight"
Khuyết điểm: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Ưu: "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"
Ưu: "In flight entertainment is great! Good selection of movies, nice screens."
Khuyết điểm: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."
Ưu: "Great food!"
Khuyết điểm: "The aircraft looks a little old."
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Ưu: "You guys are blessed and best of all of time"
Khuyết điểm: "I didn't hate nothing it was the best"
Ưu: "Friendly and at tentative staff. Being timely."
Khuyết điểm: "That there was nowhere at the Berlin airport that we were told to drop luggage at B25....all we saw was to board at A4 which is where we sat until it was time to board. Then they guy said I could not carry on my bag, I had done so coming to Berlin from SFO, so made no sense to me. So we had to dash to B 25 and then back to A4. The other thing, having an extremely painful back, there was nowhere for me to sit during the time of going through security etc. All caused stress and enormous pain."
Ưu: "The seats were comfortable, food was ok . Staff were friendly"
Khuyết điểm: "The service was a bit relaxed, with kids I had a little hard time getting attention promptly"
Ưu: "Very friendly and willing crew."
Khuyết điểm: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Ưu: "Meals, drinks, movies, night kits, blankets, pillows, all included in ptice."
Ưu: "not much"
Khuyết điểm: "hostesses not so courteous"
Ưu: "Great service on and off board. Great and very comfortable airplane."
Ưu: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Khuyết điểm: "I have nothing to complain about. I did not at any time feel disappointed about anything."
Khuyết điểm: "I waited on line for over an hour until we found out our flight was cancelled indefinitely. There was no communication and no way to rebook. I had to book a different flight on my own through a separate airline to get back home in less than 3 days."
Khuyết điểm: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Ưu: "Crew very helpful."
Khuyết điểm: "Insufficient leg room."
Khuyết điểm: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."
Ưu: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Khuyết điểm: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"
Khuyết điểm: "I woke up twice due to too warm cabin."
Ưu: "Food was good. Flight was fast. On time."
Khuyết điểm: "There was no entertainment on the first flight at all. Seats are very cramped"
Ưu: "Crew was friendly and a pretty decent meal was served."
Khuyết điểm: "The other passengers. :) Turkish was great, but the plane was only equipped with 90's in-seat entertainment."
Khuyết điểm: "Good floght"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "- service was good. staff is very friendly"
Khuyết điểm: "- it was VERY cold on the plane. on such a short flight i wore a sweater, jacket and ordered a blanket and I was still very cold. I even requested another blanket but they were out. Everyone was complaining about the same thing - seats were very upright, not very comfortable"
Ưu: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Khuyết điểm: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."
Ưu: "Friendly staffed"
Khuyết điểm: "Not the seats I reserved"
Ưu: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Khuyết điểm: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Ưu: "All perfect this time. Food was so tasty as always:) crew is very kind."
Khuyết điểm: "Always delay flight"
Ưu: "Up to date movies!"
Khuyết điểm: "Crew need to smile a bit."
Ưu: "We flew during the first week of the Atlanta to Istanbul flight on Turkish airlines. The plane is new, seats were comfortable and in flight service meals were tasty. Good selection of food and alcohol. Also, new movies and good selection of top rated movies to keep us entertained for this 10 hour or so flight."
Khuyết điểm: "Staff wasn't all that friendly. My husband and I fly all the time on domestic and international airlines ( American, Delta, British Airways, Cathay Pacific, Korean Air, etc). The flight attendants just do not seem happy at all. They hustle around and speak to passengers in a very brisk and cold manner. Customer service training is warranted if they truly want to be a best in class global airline."
Ưu: "The service was amazing, always offering food, drinks, and other comforts."
Khuyết điểm: "With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask"
Ưu: "Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available."
Khuyết điểm: "Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage"
Ưu: "The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive."
Khuyết điểm: "Drinks."
Ưu: "Was given lounge access, quick easy boarding, very organized."
Khuyết điểm: "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
Ưu: "The crew was great."
Khuyết điểm: "But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages."
Khuyết điểm: "Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you"
Khuyết điểm: "Got me there, no worries."
Ưu: "The fact that it was an over night flight."
Khuyết điểm: "1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice."
Khuyết điểm: "Everything"
Ưu: "The crew were not visible and didn't offer any assistance"
Khuyết điểm: "An offer of a snack as we paid a high price for the econom y flight"
Khuyết điểm: "Reservation online"
Khuyết điểm: "Reservation online"
Ưu: "Everything was great."
Khuyết điểm: "Everything was up to part"
Ưu: "Excellent service"
Ưu: "Comfortable seats. Everything was on time. Friendly crew."
Ưu: "The crew was fabulous. The flight was not over booked/ loaded and therefore much more comfortable."
Ưu: "Flight team were friendly and efficient."
Khuyết điểm: "Delayed take off."
Ưu: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Khuyết điểm: "Only juice or water?"
Ưu: "Their boarding process was smooth. The cabin crew was attentive. The plane wasn’t full and there were three of us sitting together that were rather large. The crew allowed us to go to an empty seat without someone next to it."
Khuyết điểm: "The flight had small video screens but no place to plug in a headset so consequently o sound."
Ưu: "Comfy seats and blankets! Left and arrived on time."
Ưu: "The system cancelled my ticket & need to buy a new ticket"
Khuyết điểm: "Non action from airline & IRRESPONSIBLE replies from customer service"
Ưu: "It went smoothly from start to finish"
Khuyết điểm: "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."
Ưu: "I only fly Vietnam airlines within Vietnam."
Ưu: "on time. no hassles."
Ưu: "The food was pretty good and the check-in process was also fairly smooth."
Khuyết điểm: "Armrest on my husband’s seat was broken and fell off twice during the flight. He cut his arm on it the first time this happened. The flight was pretty bumpy, but the weather wasn’t great. The landing was a bit of a roller coaster, too!"
Ưu: "Overall, this is a short trip. Everything is ok."
Ưu: "Kind attention and assistance with checkin, given priority as an elderly passenger needing a wheelchair."
Khuyết điểm: "There was no food offered for this 80 minute flight, and the only drink offered was a choice between cold water and s Coke-like soft drink. I get a wheelchair assist (elderly woman with some mobility issues). The service person who brought me to the gate never showed up again to help with the boarding. Instead (??), the airline had me boarding LAST (most airlines have had me board among the first), and then sitting at an aisle seat (most airlines have me at a window). They asked me to wait to deboard until all passengers were off - that is standard. But because I was sitting on the aisle I had to get up and wait standing while the two other passengers on the row got out, and then go back to be seated. Very awkward"
Ưu: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Khuyết điểm: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"
Ưu: "The clean and modern aircraft."
Khuyết điểm: "The food could be improved"
Ưu: "Loved the pod seating in business class. Very confirtable"
Ưu: "they feed you....unlike some European airline, who would nearly charge you for a napkin"
Khuyết điểm: "they couldn't add my delta mileage # at check-in......a minor thing really"
Khuyết điểm: "Uncomfortable airplane."
Ưu: "Every thing"
Khuyết điểm: "Nil by"
Ưu: "Tube entry into aircraft rather than bus"
Ưu: "The food, service in the air, ground service, everything was excellent"
Ưu: "Very good experience especially compared to USA airlines"
Khuyết điểm: "Food... only could have the fruit"
Khuyết điểm: "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."
Ưu: "Vietnam Airlines has good leg room on both international and domestic flights. Blankets and pillows were preplaced on seats, as were headphones in the seat pockets. Lunch and one round of snacks were served. Beverages were offered a few times."
Khuyết điểm: "Cabin was inconsistently cooled. The rear was cold while the front was hot. Some passengers complained about being hot, but flight attendant only pointed out the overhead gasper vents, which were obviously open but did little to help the sweating and general discomfort. No personal entertainment system, only drop down screens. Food was average."
Ưu: "On Time"
Ưu: "Vietnan Ailrlines is the best and most reliable in-country operator. However, that isn't saying much. Overall, the company, its equipment, and employees are the most professional."
Khuyết điểm: "staff on ground and in flight was unfriendly"
Ưu: "Check in was easy. Able to check in baggage easily. Staff was kind"
Khuyết điểm: "The boarding is disorganized and confused that passengers are pushing each other in a bit of chaotic! Need lot of improvements."
Khuyết điểm: "Nothings"
Khuyết điểm: "Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!"
Ưu: "Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games."
Khuyết điểm: "Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight."
Khuyết điểm: "better assistance for people on wheelchairs in the airport."
Khuyết điểm: "Food was awful."
Khuyết điểm: "Free snack and tea and coffee"
Ưu: "Good food and service"
Khuyết điểm: "More space in the seats and be able to pick up seats during checking in"
Ưu: "Crew did their job that’s all. Not very friendly."
Khuyết điểm: "My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water."
Khuyết điểm: "Getting through customs in UK and getting luggage tags to Dublin was a nightmare. Took over 2 hours, went through 4 lines to get luggage tags and given misinformation. Poorest travel experience in 40 years of traveling. Brits need to learn how to expedite processing."
Ưu: "Everything was great the crew, on time arrival, food and so on"
Khuyết điểm: "The entertainment screen on my wife's seat was broken and it would not keep straight up."
Khuyết điểm: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Ưu: "Very friendly"
Ưu: "Crew excellent as always on BA, boarding fine, usual hassle getting to seats with other passengers blocking aisle,but when you choose to sit at the rear and the plane loads the forward seats first it's to be expected. Seats were very comfortable (much better than Virgin Airbus 330) and plenty of legroom. Food was better than on previous flights and drinks service was good - shame they ran out of wine, Bacardi and gin towards the end of the flight though! Liked the automated bag drop at Gatwick, much quicker and plenary of staff in case there were any issues."
Khuyết điểm: "In-flight entertainment poor. Not enough choice, screens have seen better days too. Virgin do this aspect much better."
Khuyết điểm: "Tough time. British airways wasn’t very helpful. Once our gate was changed no one told us or gave new boarding pass. We did have 7 hours to figure it out. But a clue where to go would have been nice. Missed my connection. Shuttle and hotel was a mess. Got a few hours of sleep outside the airport. Maybe I’ll get to Los Angeles soon."
Khuyết điểm: "The configuration of seating in business class allows for no privacy and my connecting flight just had food and front seats for business class. Our three across seats were the same as everyone else."
Ưu: "I arrived safe and sound"
Khuyết điểm: "Even though I purchased an exit row seat we were packed in like sardines. I know airlines have to make money but that flight was ridiculous. also, the plane was way too warm for much of the flight. Not sure if there was a problem with the air but for these prices...fix it please."
Ưu: "Very good"
Khuyết điểm: "The food service had problems. When they got to our row they didn't have any more of our dinners left and without asking I was given a meal from first class with an entree I did not care for. My wife seated next to me gave me half of her entree. Then the snack towards the end of the flight I was given a burrito type thing without asking what flavor I wanted. All in all the food was poor and the attention to the passenger was poor also."
Ưu: "Boarding efficient, take off on time, flight smooth, crew professional."
Ưu: "The crew was very hard working. Plenty of good quality food. I had ordered gluten-free, and was very satisfied. The entertainment options were great."
Khuyết điểm: "Good experience all around."
Ưu: "Crew was mostly kind and helpful. My bags arrived at their final destination."
Khuyết điểm: "I was told that I had to check my bag because it would not fit in the overhead bin. When I got on the plane I found that the overhead bins were ample sized for my hiking pack. I know that British Airways has a policy regarding bags in overhead bins that basically says 'if you cannot lift your bag into the overhead bin un-assisted, you must check your bag.' My husband and I are both experienced hikers, we lifted our packs unassisted on the last plane, yet they forced us to check our bags. I'm glad our bags made it to the UK, but this is literally the first time I've checked a bag and had it arrive. Also, the boarding passes sent to me on my phone were rejected by almost every security/boarding check. This is after BA supposedly fixed their error with the previous boarding passes. Overall not pleased with the experience but glad I paid under $300 for my ticket."
Khuyết điểm: "very very short layover at London, had to run to the gate and almost didn’t make it. Only one of our two bags made it to Dublin. Not happy at all. Not sure if I will be booking with kayak again."
Ưu: "That it's non-stop"
Khuyết điểm: "Except for the snacks, the food was barely edible."
Ưu: "Overall, I had a very good experience."
Khuyết điểm: "It would have been nice to have more leg room. When the passenger in front of me put her seat back I was stuffed like a canned sardine. Luckily, the plane was not full so we were able to spread out a bit."
Khuyết điểm: "Flight attendant moved my purse into an overhead bin while I slept They Couldn’t find it for over an hour. Panic. Passport and cash in purse."
Ưu: "The crew was very attentive, serving food, drinks and water very often"
Khuyết điểm: "A 7 hour flight took 10+ hours. Plane was very old, very poor entertainment system, tiny screen, no place to charge your electronic devices, very narrow seats, poor leg room. I can go on but I will stop here."
Khuyết điểm: "Was given hard time about guitar carry-on - British Airways kept wanting us to check it, even though we had zero problems bringing it to Zurich on American Airlines."
Ưu: "Food was OK"
Khuyết điểm: "Seats are very narrow, distances between rows very short.’"
Khuyết điểm: "It is difficult to get in and out of chair. I wish the chair handle would be moved up . Every time I needed to go to bathroom , I hurt myself."
Khuyết điểm: "There was an agent at the gate in London who went around asking to see everyone's boarding passes. She should have explained the reason for this rather than just walking up to people and asking to see their boarding passes since this doesn't usually happen. She didn't explain why she was doing it until AFTER some of us refused. She explained it was for added security requirements (random checks) because we were travelling to the US."
Khuyết điểm: "For the 2nd time, neither me or my husband got our food choice...it has happened everytime we have flown. And we purchased full fare business class seats! I can understand once and maybe for one of us but it has happened EVERY time. MOST IMPORTANTLY, I sadly left my laptop onboard and I called the number for SFO BA Lost and Found for 48 hours....every 20 minutes. NO ONE answered and no one returned my messages. I finally had to drive back to the airport to talk to a human....a 5 hr round trip. No laptop turned in and it didn't turn back up in London. So clearly, cleaning crew stole it. That in its own right is a problem but NO ONE returning my calls. Completely unacceptable. I got the duty manager's email and emailed him TWICE over TWO days before he returned my email. I highly doubt I will fly BA again, I'm afraid."
Khuyết điểm: "It was very cold! Too much air conditioning."
Khuyết điểm: "No drink"
Ưu: "Customer service was excellent"
Khuyết điểm: "Nothing"
Khuyết điểm: "security in Heathrow was AWFUL. There was only ONE person working to screen luggage AND check luggage that was questionable. There wee 15 people waiting for luggage who almost missed their connections. I sprinted through the airport and made my connection with 2 minutes to spare."
Khuyết điểm: "Wasn't allowed to check in prior to flight and got 2 middle seats on a A380"
Khuyết điểm: "Tight seats ,almost missed flight due to second security check at heathrow"
Ưu: "Food was good and staff did the best they could."
Khuyết điểm: "Onboard entertainment needs a massive upgrade - Its like poke screen for every action. Boarding and check-in took an eternity Cramped seats No charging ports No Wi-Fi"
Ưu: "I like the comfort of the BA planes even for such a short hop, efficient service and fast."
Khuyết điểm: "Shame the service no longer includes a complimentary snack/drink, especially as the prices have not changed. Doesn't encourage brand loyalty, although on that route BA sadly have the monopoly."
Khuyết điểm: "Why can't Germany load planes from concourse ramps instead of busing and so many stairs. Frankfurt airport is so poorly designed and how much of my ticket is for buses and bus drivers, etc."
Ưu: "There seemed to be more leg room then other international flights. They fed us 2 meals and a snack and kept bringing around juice and water."
Ưu: "Staff was very friendly both on board and at check in."
Khuyết điểm: "No beverage service for free. Even a tea. Paid for seat even when I checked in 24 hours before the flight no airline charges a fee once it's check in time for a regular seat and luggage was also more expensive at $45 usually $25. I also arrived early and wanted to get on the earlier flight where here was room but they did not accommodate for free would have been $500 more"
Khuyết điểm: "No breakfast. Crew skipped few rows for drinks. Toilets were broken."
Khuyết điểm: "That the flight was delayed and we had to run to make our connection. The flight attendant reassured us that we were making up the lost time in the air and there was going to be no issues."
Ưu: "I liked the variety of entertainment selections. The crew kept us hydrated."
Khuyết điểm: "Boarding process for coach from London to Dallas was chaotic. After all the various special groups were loaded in an orderly fashion the other 80% were called en masse which was disorderly. We had a lot of turbulence which the captain never addressed. I get he has to fly the plane but he could give folks a heads up on how long it was anticipated to last. It's scary at times and a word from the expert would be calming. Bathrooms ran out of toilet paper."
Ưu: "Crew and ground personnel extremely polite and helpful. Good entertainment selection. And there's room for everybody's carry-on! Comfortable airplane even on coach, besides the 2 sore points on the "don't like" pane."
Khuyết điểm: "Airbus A380, so boarding and de-boarding took some time. Aircraft interiors are made per airline requirements, not simply by aircraft manufacturer. On an airplane that will always be use on long haul routes I won't expect the usual non-really-reclinable last row of seats. Moreover, the armrest does not disappear between seats when moved upwards, it goes up only 45 degrees. Quite a nuisance traveling with your s.o. or children if you want to lean on each other."
Ưu: "Very clean craft, Nice staff and smooth flight."
Ưu: "Really attentive crew! I wasn't feeling well towards the end of the flight, and a flight attendant made sure I was okay and gave me some water."
Khuyết điểm: "Landing was a bit rough."
Khuyết điểm: "See above."
Ưu: "A really easy, civilized flight. Great entertainment, drinks and food....all complimentary!"
Ưu: "Early departure (relatively small plane) and early arrival. Boarding and departures relatively quick given small plane size. Service was good. Overhead bins were spacious. Plane was relatively new and fairly high-tech. Food was good and selection was great. Cabin crew went out of their way to accommodate our requests."
Khuyết điểm: "The Dreamliner is quite a noisy and warm plane. Also, cabin crew aren't very specific with meals (e.g. chicken or beef rather than chicken with rice or beef with potatoes). Snack between meals chargeable. Some trouble with the on board entertainment system that was resolved early on. Stroller arrived fairly late."
Ưu: "staff was pleasant left on time arrived early"
Khuyết điểm: "all the wasted cups. etc paying for seats"
Ưu: "I liked the extra compartment and arm rest by the window seat."
Khuyết điểm: "The crew wasn't too observant. I had my blinker button on for 40 minutes because I realized I was never given a headphone to watch tv. As I patiently waited, I saw the flight attendants in the back doing nothing but chatting. So I tried clicking again in hopes they would head and come to assist me. But nothing. So I had to hail one over for headphones. They also kept the curtains open the entire flight even though people were trying to sleep. I had to put a jacket over my face to block the light and so did the person sitting next to me."
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Vương Quốc Anh
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Hà Nội đến Vương Quốc Anh
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Linh hoạt huỷ đặt
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