Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Harrisburg
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
Khuyết điểm: "The second food service."
Khuyết điểm: "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"
Ưu: "Great experience all together"
Ưu: "Crew was very friendly and the service was reasonably good."
Khuyết điểm: "Seats were not very comfortable."
Ưu: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Khuyết điểm: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Ưu: "Crew was amazing and very comfortable seat"
Khuyết điểm: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Ưu: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
Ưu: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Ưu: "One of the best service! Thank you!"
Khuyết điểm: "I was seated at the exit isle, ample of leg room, but the seats were very narrow. I barely fit into the seats. I noticed the seats behind had smaller arm rests so they had more space. The movies on board need upgrade."
Khuyết điểm: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."
Ưu: "The food and the very friendly and courteous flight attendants."
Ưu: "Very efficient"
Khuyết điểm: "Food was not good"
Ưu: "Staff very friendlym Flight was on time."
Khuyết điểm: "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
Ưu: "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
Khuyết điểm: "The entertainment is pretty limited , and the food selection is limited for western food."
Ưu: "service..service..service and ontime performance"
Ưu: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Khuyết điểm: "Didn’t care for the food nor movie choices."
Khuyết điểm: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Khuyết điểm: "https://twitter.com/devanshsoni10/status/940564856142311424"
Ưu: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
Ưu: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Khuyết điểm: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Khuyết điểm: "Food was ok and limited entertainment"
Khuyết điểm: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Ưu: "Ease of boarding; large overhead bins; relatively comfortable seats"
Khuyết điểm: "Packed plane - every seat taken"
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
Khuyết điểm: "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
Ưu: "My flight was really comfortable, thanks"
Khuyết điểm: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
Ưu: "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."
Ưu: "Hospitality of the staff was superb. Nice and clean cabin."
Khuyết điểm: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
Khuyết điểm: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Khuyết điểm: "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."
Ưu: "Great service. Crew are kind and friendly!"
Ưu: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Khuyết điểm: "Sleeping upright is really difficult, but then I knew that."
Ưu: "Polite attendants"
Khuyết điểm: "small leg room......"
Ưu: "Newplane, excerlent crews"
Ưu: "High quality fit out, amazing flight crew, great food."
Khuyết điểm: "Movie selection could be greater."
Ưu: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Ưu: "Aircraft was new and spacious"
Khuyết điểm: "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."
Khuyết điểm: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."
Ưu: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ưu: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Khuyết điểm: "N/A"
Ưu: "The food. the personable flight attendants. The whole experience is amazing."
Khuyết điểm: "Lack of English movies on the ife. Mediocre headphones in business class."
Ưu: "Light food but breakfast could have been more substantial only one chicken sausage?"
Khuyết điểm: "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"
Khuyết điểm: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
Ưu: "Great seats in business class. Lots of privacy. Great service as well."
Khuyết điểm: "American style Food could have been better. Didn't try the Japanese food."
Khuyết điểm: "Nil"
Ưu: "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
Khuyết điểm: "So far I don't have"
Ưu: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"
Ưu: "Having social distance space to take a nap"
Khuyết điểm: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."
Ưu: "Great crew and amazing food."
Ưu: "Seat comfortable"
Ưu: "Attentive and efficient"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."
Ưu: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Khuyết điểm: "Nothing"
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Khuyết điểm: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."
Khuyết điểm: "Internet bad"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "The long flight from Houston to Doha was good."
Khuyết điểm: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Personal courteous service"
Khuyết điểm: "Quality of food"
Ưu: "Service was on point. The crew was very helpful."
Ưu: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Khuyết điểm: "The food ,however, was disappointing again."
Ưu: "Crew were friendly"
Khuyết điểm: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Khuyết điểm: "Not one of their newest planes."
Ưu: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Khuyết điểm: "Entertainment options need to be expanded. Mouthwash should be added in toilet."
Khuyết điểm: "they pot me in another flight"
Ưu: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Khuyết điểm: "Seats"
Khuyết điểm: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Ưu: "Crew was great"
Khuyết điểm: "Out of mango juice and the plane was too old."
Ưu: "Wonderful Experience with Qatar airways, as always."
Khuyết điểm: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Khuyết điểm: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"
Ưu: "Seat arrangements excellent Crews nice"
Khuyết điểm: "Very disappointed about quality and frequently of food offered"
Ưu: "Crew had amazing customer service with a badly serviced plane"
Khuyết điểm: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Ưu: "Great flight - and definitely the best airline food we've had in a while"
Khuyết điểm: "Boarding in India is never smooth, no difference here"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Boarding and Seat comfort was good"
Khuyết điểm: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Ưu: "Comfortable wide seats, good service"
Ưu: "It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future."
Khuyết điểm: "Would prefer more options on they entertainment menu."
Ưu: "the crew, the comfort, the entertainment."
Khuyết điểm: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."
Ưu: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Khuyết điểm: "Nothing to report."
Khuyết điểm: "Non"
Khuyết điểm: "They cancelled our flight without informing us from Doha to Miami, so they were going to fly us to Doha at 3 a.m., take us to hotel, and then have us fly the next day. This was the third time this airlines cancelled a flight on us for the same trip. The first two times were traveling from Miami to Delhi, we had to change our itinerary because they cancelled the flight, and we had to fly on different dates. This caused a series of hotel changes and cancellations costing us a lot of money. On the flight that we finally got from Doha to JFK, the man sitting next to me SMELLED LIFE THE FUNK OF 40,000 YEARS. It is unbearable. Thirteen hours of pungent body odor that even the flight attendants acknowledged was horrific. It was a miserable experience flying with this airline for what was to be the trip of a lifetime."
Ưu: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"
Ưu: "Customer assistance was outstanding"
Khuyết điểm: "That’s ok"
Ưu: "The crew was wonderful."
Khuyết điểm: "My tray table lock was broken. When I took my seat, there was a piece of it barley holding it in place and after the passenger in the seat in front of me sat back forcefully, it fell and went too far under my seat to get. I had to hold it in place for the rest of the flight."
Ưu: "Crew was gracious and helpful"
Khuyết điểm: "Seating is always crammed, uncomfortable, people packed in like sardines. But I guess that’s par for the course with all airlines nowadays."
Khuyết điểm: "Full can of soda"
Ưu: "Flight was mostly smooth."
Khuyết điểm: "Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough."
Khuyết điểm: "The legroom is not sufficient for taller people"
Khuyết điểm: "More room I pay for main cabin It feels it was just the regular"
Ưu: "I like the fact that I finally got home."
Khuyết điểm: "Not be delayed 5 hours."
Khuyết điểm: "The personal device entertainment wasn't working, which made for a long, dull flight."
Khuyết điểm: "Everything"
Ưu: "Considering it was only a 2.5 hour flight, the snack was fairly good."
Ưu: "Good crew. Smooth ride. Beautiful new plane."
Khuyết điểm: "Food but it wasn’t bad."
Ưu: "Plane was late missed all connecting flights"
Khuyết điểm: "Stale pretzels"
Khuyết điểm: "The flight was delayed for hours, and I am still trying to get to lax. All due to the pilots being too tired to fly, and due to maintenance. I would of appreciated checking into a hotel room a lot earlier than I did due to vague communication. I’m exhausted with only 2.5 hours of sleep."
Khuyết điểm: "Delays. Unexplained."
Ưu: "The movie selections"
Ưu: "A little late"
Khuyết điểm: "No food or entertainment"
Ưu: "Older style cabin, but still a comfortable flight. Crew was friendly."
Ưu: "All of the above marked excellent. Very smooth flight too."
Khuyết điểm: "The vegan food was a bit ordinary. Maybe think of Thai and indian veggie curries, roasted veggie and potatoes, pasta with no cheese, etc. :)"
Ưu: "The crew has invited my kids to take a picture with them. My wife and I have been impressed."
Khuyết điểm: "Nothing."
Ưu: "There are three meals during the trip."
Khuyết điểm: "Not at this time."
Ưu: "Absolutely nothing was good about this flight."
Khuyết điểm: "An 8 hour delay to get from DFW to DC, after an 18 hour flight from Sydney. No one knew where the plane was and the delay changed from 3 hours, to 5 hours to finally 8 hours. The former, refitted United Airlines plane, with no frills, no electric outlets, uncomfortable seats, and the joke that is the "recline" position."
Khuyết điểm: "The desk people were aggressively unhelpful when I asked for advice on getting a jacket back that I had left my previous flight (less than an hour earlier). They treated me with derision and ridicule because my previous flight was with a different airline, an airline that is closely enough associated with American that they booked me on an American flight. It should have been possible to at least talk to someone that could address my situation but now I'm stuck with the likely loss of something important to me and a strong dislike of American airlines. I'm probably just salty because it happened yesterday though. I'll get over the jacket eventually and probably fly with American again. But I will always resent them."
Ưu: "Flight depart on time, with possible 5 minute delay. No problem at all."
Ưu: "Felt very quick, I supposed after a 15+ hour flight from Sydney."
Khuyết điểm: "As always tight seats."
Ưu: "Everyone was nice"
Khuyết điểm: "No gluten free snacks. Flight was late"
Khuyết điểm: "Late departure. Sat on tarmac for 20 minutes"
Ưu: "The professionalism of the crew and the cleanliness was excellent!"
Khuyết điểm: "The seats weren’t very comfortable!"
Khuyết điểm: "They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney."
Ưu: "First time flyer with American airlines and the service was impeccable"
Khuyết điểm: "Nothing to dislike"
Khuyết điểm: "The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them."
Khuyết điểm: "Not much leg room, seats are narrow."
Ưu: "Friendliness of gate staff"
Khuyết điểm: "Nothing"
Khuyết điểm: "Poor breakfast option for lactose intolerants."
Ưu: "Food was good and service and crew were excellent"
Ưu: "Great entertainment options, crew was great. Overall great flight."
Khuyết điểm: "Boarding could have been faster."
Ưu: "All I want is clear communication- not strung along. Reasonably comfortable seat - without person next to me too large for seat. Don't gate check my bag then I find plenty of space above my seat. Stop giving people food and drink on short flights as it is unnecessary and it constrains use of the bathroom"
Khuyết điểm: "The scene of returning bags at the gate of arrival is awkward and other passengers take advantage - blocking walkway etc. please change system and adt a baggage handler to drop bags in a line along one side of the gateway while passengers wait along other side of the gateway"
Ưu: "The flight was delayed and there was a lot of confusion. My seat was uncomfortable and they didn't offer any food."
Ưu: "I had a family member enter the hospital 5 hours before take off. I got a full refund, even though I didn't have trip insurance."
Khuyết điểm: "I was stranded on the runway for nearly 2 hours no air it was awful!!!!"
Ưu: "Ease of boarding and on time flights"
Khuyết điểm: "Leg room and entertainment"
Khuyết điểm: "My screen didn't work and the flashing ads gave me a headache"
Ưu: "God service at the flight ."
Khuyết điểm: "Canceled my first flight of American airlines, I had to wait 11 more hours, I had no compensation and nobody even apologized to me."
Ưu: "Spacious seat, entertainment system"
Khuyết điểm: "Food. Airlines need to improve this. I think a simple sandwich would be better than the food they serve"
Khuyết điểm: "Flight was delayed, missed my connection and was told I would have to spend the night in Philly."
Ưu: "Got me to Dallas"
Khuyết điểm: "Delays, felt like a hurded cow"
Khuyết điểm: "Took my bag for no reason, I flew there with it."
Ưu: "Upon leaving Raleigh, N.C. Our plane was carrying a fallen soldier and a marine who accompanied him . They announced this and gave the other passengers the opportunity to walk to an area to watch the very solemn ceremony. It was all done with respect and handled timely. The flight still left as scheduled and arrived on time. Not that this was the most important part. Even if it had caused me to miss my connecting flight, the ceremony for the fallen hero was more important."
Ưu: "Quick flight, great service"
Khuyết điểm: "Was not accommodated for a missed flight"
Ưu: "Flight was nearly empty. So crew had plenty of time for customers."
Khuyết điểm: "Nothing"
Khuyết điểm: "The connection time at the Dulles airport was ridiculous. To get from gate C to A in 20 minutes was difficult and I almost missed my flight"
Khuyết điểm: "Flight was delayed, long lines (2 hrs) to get info. People on the phone at times were blaming other airlines saying there isn't anything they can do. Did help to get hotel or taxi after being in the airport for 12 hrs in line. And couldn't get us on a flight to our destination until 2 days later...."
Ưu: "The flight was fast and empty."
Khuyết điểm: "Don’t cancel my trip 24 hours after I booked it."
Khuyết điểm: "Nothing, overall great experience"
Khuyết điểm: "Wouldnt refund my ticket or change my flight. Fee for everything"
Ưu: "On time departure and arrival"
Khuyết điểm: "Small plane"
Ưu: "Excellent customer service! Both customer care clients were extremely helpful"
Ưu: "staff was fine"
Khuyết điểm: "Loaded us on the plane and kept us on the small cramped plane for 90 minutes before leaving. Just stuck sitting there"
Khuyết điểm: "streaming entertainment and wifi were not functioning on this flight Seats are smaller in width (17inches) with the newer seating configuration in economy on the Boeing 777"
Ưu: "I like how orderly and quick the boarding process was."
Ưu: "The crew was polite. Flight was late leaving Charlotte but landed on time in Newark."
Ưu: "I got to my destination and didn’t die."
Khuyết điểm: "Poorly marked gate. Late boarding time. Sat on shuttle for 20 minutes before they took us to the plane. Then we sat on the plane with the heat blasting and no air available. Flight was delayed due to maintenance."
Khuyết điểm: "United's flight was delayed five hours going to Nashville and on the return flight was delayed over an hour. I have yet to be on a flight with United that was on time. I've learned my lesson and will NOT fly United again."
Ưu: "I finally got there a day later"
Khuyết điểm: "No gate number listed on boarding passes in SYR plane arrived and departed early with no communication to myself. Missed the flight"
Ưu: "Staff was pleasant, decent movies overall."
Khuyết điểm: "I can't eat mushrooms. Both meals had mushrooms (3 out of 4 entrees) and it wasn't always obvious which ones. Additionally, the second meal with seafood or pasta, the pasta obviously had mushrooms so I chose seafood, even though I don't like most seafood. Mushrooms all mixed in with the seafood, so I had to pick them all out. Also 2 of the accompanying sides had mushrooms. Do they have a mushroom fetish like Cheesecake Factory? Need more consideration for people who may have varying food requirements that are unavailable to address during the booking process. I know you can't please everyone, but why overuse an ingredient that has a relatively low appeal to potential passengers? Will try again, just hope they can use similar customer service in their food preparation as they have otherwise."
Ưu: "A very tall, male, flight attendant very wonderfully took me almost all the way from one end of the horseshoe to the other. I didn't catch his name but he was SO helpful."
Khuyết điểm: "My flight was delayed by a few minutes and by the time we got to San Francisco, boarding was almost done for my connecting flight. I had to literally run from one end of the United terminals to the other... the entire horse shoe."
Khuyết điểm: "Plane hot and crowded"
Ưu: "The crew was efficient"
Khuyết điểm: "The entertainment couldn't be downloaded without their application"
Ưu: "The direct TV was free on this leg of my trip"
Khuyết điểm: "UNITED employees are very rude"
Ưu: "Boarding procedure and crew were excellent!"
Khuyết điểm: "I was told that a transport would be available upon landing, it was only there for first class patrons. We landed 20 minutes late due to maintenance issues and I missed my flight by five minutes. I feel that united could have expedited my departure from the plane."
Khuyết điểm: "I have united credit card and still had to pay for baggage cause I didn't purchase ticket with card. American has wifi, free movies and plugs. I'm very disappointed with United."
Ưu: "Courtesy and helpful"
Khuyết điểm: "I don't have any complaints"
Khuyết điểm: "The flight got delayed and we were told it was "basically cancelled" so we got on a different flight out for the morning but were told we couldn't get a hotel voucher because we volunteered to get off the flight. Very disappointed, will never fly united again. The flight ended up getting cancelled 5 minutes after we "volunteered" to get a different flight too. Luckily we were able to get onto a different airline who helped us out. United dropped the ball big time."
Ưu: "Not crowded"
Ưu: "Flight crew and ground crew are very professional."
Khuyết điểm: "No complaints."
Ưu: "We flew in comfort the entire trip! The business class cabin was clean, seats ample and comfortable."
Ưu: "Personable staff, great flight time and an awesome landing."
Khuyết điểm: "Short on storage space for carry ons. Forced to check my bag on the return flight"
Ưu: "Efficiency was great!"
Khuyết điểm: "Seats somewhat uncomfortable."
Khuyết điểm: "Was not able to pick my food choice as I was sitting in the back rows even though I paid the same amount for the ticket as the person who sat 20 rows I. Front of me and could pick their prefer food"
Ưu: "The service since I am handicap"
Khuyết điểm: "delayed for typhoon then delayed another day because air traffic control delayed my connector"
Ưu: "The staff was pleasant tho"
Khuyết điểm: "I missed my connecting flight in Chicago due to my first flight being delayed an hour, which in turn forced me to stay overnight because the next available flight wasn't until the next day"
Khuyết điểm: "Good"
Ưu: "Smooth flight"
Khuyết điểm: "Delays in boarding caused me to reschedule to another flight, which the attendant was damn near unable to arrange. The reschedule somehow caused me to lose my window seat even though I was on the same exact flight. This overbooked flight ended up being full of all kinds of grumpy and upset passengers (rightfully so). Uncomfortable seats just made it that much worse. Poor job overall"
Ưu: "Team was ok"
Khuyết điểm: "Extremely late"
Ưu: "made good time."
Khuyết điểm: "they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks"
Ưu: "Never took a flight to Appleton cause the assigned planemail never showed up. I ended up getting a flight to Green Bay, and arranging for someone to pick me up there instead. Now I have no idea exactly where my luggage is!"
Khuyết điểm: "Delay, delay, delay"
Khuyết điểm: "Lack of communication. Kept us belted down for s very long time. Lacked food service, lacked water service till the very end of the lock down. Then we were given the option to leave the plane as the doors were to be disarmed. But if we did the plane could get clearence and leave with no warning. I missed my connecting transportation, had to scrape my weekend plans, currently searching for a place to stay tonight while they locate my bag. I am cold and left my jacket in my bag. The United counter people are blaming it on the weather. I am sure everything was delayed by the laxadaysical baggage loader. The one person ( or lack of help loading the bags on the plane completely altered my travel plans. I requested assistance for hotel only to be told they are full when in fact several are vacant on the Internet. I should of videotaped the baggage loading in Canada, it would of went viral."
Khuyết điểm: "Lost my bag"
Ưu: "crew members."
Khuyết điểm: "got delay."
Khuyết điểm: "No snack or entertainment."
Ưu: "Nothing special"
Khuyết điểm: "Flight delayed twice"
Ưu: "Arrive on time at each gate"
Khuyết điểm: "Needed more movies"
Ưu: "I like free wifi, aspecial food item like middle east food"
Ưu: "Entertainment was great p"
Khuyết điểm: "Leg room on economy was non-existent"
Khuyết điểm: "Seat could not recline, voucher was only a small fraction of the ticket fare that I paid. This is a business class seat."
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