They ran out of the bibimbap in economy
The staff were nice. My flight was good. The one thing that I like the most is the Incheon airport which is organize and have sophisticated restrooms compared to other airports. I couldn’t elaborate much on my experience because I was too tired during my flights from Cebu back home.
All the things are good people are very nice thanks ☺️
The crew members are very kind and their respond was so fast.
Khuyết điểm: "Perfect"
Ưu: "Excellent crew helping calm my anxious children."
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "The entertainment"
Khuyết điểm: "More food selection like vegetarian"
Ưu: "Crew was great"
Khuyết điểm: "Movie selection, food options, loud alarm before boarding"
Ưu: "EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile."
Khuyết điểm: "I can't think of anything I disliked on this trip."
Ưu: "Excellent service and food!"
Khuyết điểm: "N/A"
Khuyết điểm: "transit was bad. Almost late for my flight"
Khuyết điểm: "Attendants were all business, no smiles. Movie selection was limited."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Khuyết điểm: "They need to offer more water on the flight. Had to keep asking."
Khuyết điểm: "the crew on this flight didn't timely deal with two situations I had. it took twenty minutes to get a cup of tea and I had to ask twice. then I dropped my nighttime mouth retainer on the floor and it also took twenty minutes and two reminders to have them sterilize it. My previous flight from JFK to Seoul was very good not this one."
Ưu: "Clean and nice crew"
Khuyết điểm: "Food choices and not as comfortable as I had hoped"
Ưu: "Great customer service. Smooth flight. Friendly and helpful stewardesses despite the language barrier ( I don't speak Korean)."
Khuyết điểm: "Really no complaints. It was just a super long flight and it was too uncomfortable to sleep."
Ưu: "The crew and flight was awesome, would definitely fly with Korean air again."
Khuyết điểm: "Would suggest a footrest to the economy seats and provide in-flight wifi."
Khuyết điểm: "late departure"
Ưu: "Love the service on this flight! Super friendly and quick to service."
Khuyết điểm: "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."
Ưu: "They fixed my vegetarian meal issue by making sure I get it on the next flight."
Khuyết điểm: "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Khuyết điểm: "food bad, poor selection"
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "Plane did not have vents, it was about 80 in the plane too hot. When it was mentioned, crew could do nothing about it"
Ưu: "I'm just about 6ft and really do appreciate the plentiful legroom on business class."
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "Food not too bad, plenty of beverages."
Khuyết điểm: "Nothing not to like."
Ưu: "The service and food is good"
Khuyết điểm: "I did not like the fact that Korean Air's policy is to have the air temperature set at 24 Celsius. Who does that? Even in our homes, nobody has their temperature set so high, even in the cold weather months. It is ridiculous!!"
Ưu: "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Ưu: "I like to fly on Korean Air. Always done right."
Ưu: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Khuyết điểm: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Ưu: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
Khuyết điểm: "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ưu: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Ưu: "Everything was good except the space for reclining."
Khuyết điểm: "My seat needs to go back further so I can sleep. Maybe about 3 inches."
Ưu: "Good food...good service.."
Ưu: "Always fly Kirean Air. Business class on these long flights are great. The new 747-8, gives you a bit more privacy and the stewardesses are attentive, pretty and professional."
Khuyết điểm: "Turbulence!!!!! Keep thinking the wings will fall off. Lol"
Ưu: "I requested a special meal which was accommodated and quite tasty. The flight attendants were very nice and always brought water and juice around the aisles. The warm towel was a pleasant surprise."
Khuyết điểm: "Such a full plane with little space. Made the long flight uncomfortable."
Ưu: "Crew knew that I had a tight connection in Seattle so they moved me to first class for the last 20 min of the flight so that I could de-plane first. There were also representatives waiting in various locations throughout the airport with signs to make sure we made our connecting flights. A rep even met me at my next departure gate to ensure that I had made it!"
My flight was from Dallas-Atlanta.
Ticket flight selling should more detail at each a few countries when transit to Vietnam Ho Chi City. Unfortunately, I could not take this flight which was July 22 because i have to transfer airport in Japan. So that, I had to pay another ticket one way to Vietnam and in difference day.
Short flight between hnd and tks. Pleasing flight although there was no service.
When the flight arrived with a delay at HND, international transit pass angered were allowed to off board. We were nearly late for the domestic transient though… then when we off board, we were advised that we won’t be able to transit on time but we were not offered a hotel but hotel search help. Not a joke regardless the reason. 2,800$ ticket but hotel of 80$ can’t be paid by the airlines? It’s the government policy staffs told us kidding! I won’t fly with Japan airlines from now on although my wife is a Japanese. Cheap flag carrier of Japan. Shame on them.
Ưu: "Crew was very attentive."
Khuyết điểm: "Got stuck on a domestic seat layout for international flight. Not enough legroom. Plane older."
Ưu: "Comfortable legroom. Attentive crew."
Khuyết điểm: "Other airlines have more on demand entertainment."
Khuyết điểm: "I received a scam ticket. I could not board and had to use another airline and flight website to find another ticket."
Ưu: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Khuyết điểm: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
Khuyết điểm: "Flight delays are always disappointing."
Ưu: "33" seats"
Khuyết điểm: "nothing"
Khuyết điểm: "The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves."
Ưu: "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
Khuyết điểm: "N/A"
Ưu: "crew was professional, attentive and polite"
Khuyết điểm: "More movie selections"
Ưu: "Perfect in all aspects. Will use them again for all my flights."
Ưu: "Food was great"
Khuyết điểm: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Ưu: "Very helpful staff. Easy check in. Comfortable seats."
Ưu: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
Ưu: "Very family friendly. Good entertainment system."
Ưu: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Khuyết điểm: "Can’t think of any thing"
Ưu: "The crackers design beside the meal and different colors of the sleepers."
Khuyết điểm: "Ear phone is not so comfortable!"
Ưu: "I would recommend to everyone JAL"
Khuyết điểm: "No complaints! Not even one!"
Ưu: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Khuyết điểm: "None"
Ưu: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
Ưu: "The flight attendants were first class."
Khuyết điểm: "A small snack would have been nice, even a small bag of pretzels. Anything."
Ưu: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Khuyết điểm: "Nothing"
Ưu: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
Ưu: "Superb services!"
Khuyết điểm: "I don't think there's anything I didn't like during my journey"
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "Can use wifi with free"
Ưu: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Khuyết điểm: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."
Ưu: "I liked the entertainment on board."
Ưu: "There was more leg room than most airlines, friendly staff, and good movies and food selection."
Ưu: "Awesome experience, nothing like any other. Will fly again."
Ưu: "Friendly crew members and prompt service."
Khuyết điểm: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Khuyết điểm: "Not anyone fault but I wish seating was better fitted in economy for taller people"
Ưu: "Nothing really special."
Khuyết điểm: "They love the PA system. They want to make announcements in multiple languages all the time."
Ưu: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Khuyết điểm: "Can't think of any"
Khuyết điểm: "too little legroom seating is designed shorter legged Japanese"
Ưu: "The whole service was great. And the airplane arriving on time."
Ưu: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Khuyết điểm: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."
Ưu: "SERVICE was amazing and everything was very smooth"
Ưu: "Soft chair."
Khuyết điểm: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."
Ưu: "Customer service was awesome and the food was good"
There were crazy delays, flight cancellations and no communication whatsoever.
Check the experiencing staff for gov staff may be more better...???
They didn’t announce priority boarding at all. Needed to walk up and check at gate
Good food,helpful staffs .
More variety in the economy class food.
Ưu: "Same as before"
Khuyết điểm: "Same as before"
Ưu: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Khuyết điểm: "Free WiFi and Dancing boys"
Ưu: "Very pleasant and comfortable flight."
Khuyết điểm: "NA"
Ưu: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Khuyết điểm: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Ưu: "Crew was nice"
Khuyết điểm: "Bassinet seats could be bigger for comfort with an infant."
Khuyết điểm: "Best flight ever and I recommend to have it again in the future"
Ưu: "The crew is always very professional."
Khuyết điểm: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Ưu: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Ưu: "Great experience"
Khuyết điểm: "Excellent"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "TOOO long."
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Khuyết điểm: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Khuyết điểm: "Internet bad"
Ưu: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."
Ưu: "good crew"
Khuyết điểm: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Excellent service..!"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "very nice crew please have good dessert"
Ưu: "crew servious and food quality."
Khuyết điểm: "not so many Hollywood movie choices."
Ưu: "On time and 5 star service"
Khuyết điểm: "they pot me in another flight"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Food was good for once"
Khuyết điểm: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"
Ưu: "I was expecting to get a room myself near airport but Qatar Airlines provided room with meals at no extra cost"
Khuyết điểm: "My screen was not working."
Ưu: "The crew was friendly"
Khuyết điểm: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Khuyết điểm: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Comfortable wide seats, good service"
Ưu: "the best air line I've ever been"
Ưu: "Good entertainment system, nice selection of movies. Very tasty vegetarian meals. Nice amount of recline on seats."
Khuyết điểm: "After selecting seats in advance and reconfirming the day before flight upon check in, on arrival at airport our seats had been reassigned to the absolute worst seats on the airplane. The service was not good, with dirty food trays being left in front of us for over an hour at a time, service request call buttons going unanswered, and no beverage service until long after meals were served. Seats very firm for such a long flight. While meals were very good, snack options were terrible."
Ưu: "Excellent service in flight"
Khuyết điểm: "If you have issues during the booking or pre-flight stage Qater Airways isn't always customer friendly. It's a bit hit and miss based on the customer service agent who picks up your call."
British Airways left my luggage behind. Heathrow sucks!
AA did horrible with the checking in. I was late my flight even though I got there 2 hours before my flight. There were bunches of people waiting in the line to check in and only had 2 agents at that time. More than half people in line couldn’t fly that day because the flight always took off before we checked in
I love flying AA. Great service all around.
The mask policy is not enforced by the crew. Multiple people around us would not even wear the mask or have it on their chin. Flight attendants would walk past these people and not say anything. All they do is make overhead announcements about the masks being mandatory but they are terrible at enforcing the rules, very disappointing.
Ưu: "Smooth ight"
Khuyết điểm: "Need to add cabin service"
Ưu: "Excellent plane from comfort to entertainment."
Ưu: "Entertainment Screen in the seat back in front of me"
Khuyết điểm: "Deplaning. On one of my other flights this week they released us 3 rows at a time to limit social distancing. Thought that was going to be the norm but I guess not."
Ưu: "Staff was great. Very nice."
Khuyết điểm: "We were 2 hours late. Missed our rental car. Sat on the tarmac for a very long time with no information."
Ưu: "Flight was short."
Khuyết điểm: "Everything else"
Khuyết điểm: "4 hour delay for no reason! I’m never flying with American Airlines again!"
Khuyết điểm: "AA seats are very small and narrow. The reclining part was uncomfortable. I prefer legroom and comfort at Delta Airlines."
Khuyết điểm: "Pilots could have at least tried to talk to passengers on what was causing delays. Just silence"
Khuyết điểm: "I tried to mark all EXCELLENT, but I couldn't get the circle to color in the circle excellent."
Ưu: "Food and entertainment is nice. A bit larger seats would be nice or at least make the first clase section more affordable"
Khuyết điểm: "Make the first clase a bit less expensive. The price for an extra luggage is incredibly excessive. $200.00 for and extra suitcase round trip, really?!"
Ưu: "Crew was nice and flight enjoyable"
Ưu: "We arrived safely"
Khuyết điểm: "Flight was delayed 4 hrs., missed connecting flight and then next flight was delayed. Arrived in Barcelona 6 hrs. late."
Ưu: "All of the above marked excellent. Very smooth flight too."
Khuyết điểm: "The vegan food was a bit ordinary. Maybe think of Thai and indian veggie curries, roasted veggie and potatoes, pasta with no cheese, etc. :)"
Ưu: "Our flight attendant was delightful. Nothing special with a flight, as long as its was on time."
Khuyết điểm: "Being delayed"
Ưu: "The flight attendants were really attentive and came to our rescue. In flight entertainment was good."
Khuyết điểm: "Americans airlines charged me extra to guarantee that my wife and I, along with our infant daughter could sit together. Of course with this came the expectation that we would at least have more leg space. Which we did not. Go figure."
Khuyết điểm: "Too cramped."
Ưu: "Entertainment and personnel."
Khuyết điểm: "Very tight economy seats (and I am a small woman)."
Ưu: "Great landing, given there were issues with the flaps that slow down the plane. It was a short flight, so there wasn't as diverse entertainment as you would usually get on a longer haul. Typical AA biscotti and beverages."
Khuyết điểm: "Airport experience at Hamilton. Arrived 2.5 hours early and we could not enter through U.S. CBP because we were too early.... We were told we needed to run our boarding passes by the check in counter agents prior to being able to go through for CB&P."
Ưu: "I liked how friendly the staff was. All the attendance were helpful and always happy to help."
Khuyết điểm: "N/a"
Ưu: "Timing of flight routes"
Khuyết điểm: "Sat on a pillow"
Ưu: "Please help me find my bags"
Khuyết điểm: "The fact they lost my bags"
Ưu: "I had a weapon to check and found that one of the case locks had been broken. With only minutes to spare a Huntsville TSA bag checker donated a personal padlock so I could make my flight. 5 stars."
Khuyết điểm: "Monotonal flight orientation. Follow a Southwest Airlines model and add some vigor!"
Ưu: "NOT much!"
Khuyết điểm: "My window seat was right against the right engine. I could feel the vibrations and noise. It seemed like an old plane. I was definitely miserable on this flight. Very!"
Ưu: "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."
Ưu: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Khuyết điểm: "The very least employees should offer customer some waters to cool of"
Ưu: "Everything was fine---smooth flight, no problems until after landing."
Khuyết điểm: "We waited 45 minutes on the tarmac for a gate before we could deplane."
Ưu: "Excellent entertainment options"
Ưu: "The entire fly, connections, food and both crews excelente. Flight on time."
Ưu: "I flew coach for the first time in a year, and I was shocked at how poor the service was. Additionally, the aircraft was not maintained: broken sinks in the bathroom / most of the video entertainment was broken in Premium Economy Class. I had to cross the Atlantic for 9 hours with no movies to distract me. I'm shocked that the business class crew still treat coach passengers with disrespect as if they are second class citizens."
Ưu: "They checked my carry on"
Khuyết điểm: "Seemed unprepared my movie screen nonfunctional"
Ưu: "Snacks and drinks included. Was able to get my bag checked for free and pay a decent price for a last minute emergency flight. Crew was great and helpful"
Khuyết điểm: "The price was more than I wanted to pay but it was not unreasonable."
Ưu: "I got to my flight with ease, my flight was on time and the pilot did an excellent job of taking off and a picture perfect landing . The attendants were quick to respond to my needs, ( I needed some trash thrown away and I had a request for coffee)"
Khuyết điểm: "More space in coach. If there was a larger person next to me it would have been a different review"
Ưu: "Nothing special"
Khuyết điểm: "The plane for the flight Miami to Paris was very old plane, hugly and video system in the plane didn't work properly. About the food ? it was simply non acceptable About the return flight AA63 it was scheduled for a departure at 10:50 AM and we leave at 2:40 PM ?"
Ưu: "once i was allowed to board the flight attendants were kind and apologetic"
Khuyết điểm: "they overbooked the flight. when I asked for clarification about what I should expect, people at the gate were rude for without provocation. They told me I had no seat and were unapologetic about their mistake. when they, at the last minute, said there was room, they assigned me a seat that was already taken."
Khuyết điểm: "Flight was delayed, missed my connection and was told I would have to spend the night in Philly."
Khuyết điểm: "delayed so long we missed our connection"
Ưu: "Friendly-on time-love the charlotte airport"
Khuyết điểm: "Nothing."
Ưu: "How spacious it felt and there were film selections"
Khuyết điểm: "My film kept stopping randomly."
Khuyết điểm: "No entertainment"
Ưu: "Flight in air"
Khuyết điểm: "Take offs and landings"
Ưu: "personal entertainment systems and charging plugs"
Khuyết điểm: "only pretzels and no headphones offered for the entertainment systems."
Ưu: "Flight was on time and the ride was perfect."
Khuyết điểm: "Everything was good on this flight."