Flight went through Agean Airlines. Fist class not as luxurious as Turkish Airlines
Passengers were fighting and the crew failed to control them.
Very good experience . Will fly again and will recommend friends and family to fly THY
Khuyết điểm: "Horrible food, crew wasn’t nice"
Ưu: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Khuyết điểm: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher"
Khuyết điểm: "Tv and food"
Ưu: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Khuyết điểm: "Bigger seats for 10 hour flights"
Khuyết điểm: "Very comfortable and well run."
Ưu: "They were helpful"
Khuyết điểm: "The entertainment services on the plane"
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Friendly staff and good food. Efficient boarding system."
Khuyết điểm: "Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed."
Khuyết điểm: "Turkish Airline lost one of my checked in bag! Never found it!"
Ưu: "I got upgraded to business class, only the fourth time in 60 years flying!"
Ưu: "Excellent service"
Khuyết điểm: "Food quality was not as good as on a Turkish Airlines business class flight we took a few years ago"
Ưu: "The flight crew was friendly and kind."
Khuyết điểm: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
Ưu: "The flight crew was excellent. Very attentive, even in coach. Amenities were good. The food was adequate to good."
Khuyết điểm: "The seats were a bit hard. Still, the legroom wasn't any worse than a domestic flight."
Khuyết điểm: "I missed my connection. Which caused me to lose a critical day of work."
Ưu: "I did like the food, very nice stuff."
Khuyết điểm: "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"
Ưu: "The landing takeoff was very smooth."
Khuyết điểm: "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."
Ưu: "Polite crew, comfortable enough"
Khuyết điểm: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."
Ưu: "The Entertainment system was best I have seen."
Khuyết điểm: "Flight attendants had crappy attitude, hardly spoke English, spilled a drink on my lap and only managed a sorry when I spoke up."
Ưu: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Khuyết điểm: "Istanbul airport is crowded. Looking forward to the new airport."
Khuyết điểm: "The country"
Ưu: "Crew is super nice and helpful. Aircraft is pleasant"
Khuyết điểm: "Food is okay but the portions are tiny."
Khuyết điểm: "The food was rubbish. I ordered Hindu veg meal. The food was just plain and there was no glavors at all."
Ưu: "Business class experience was delightful"
Khuyết điểm: "Indian and Pakistan movies were missing from entertainment channels"
Ưu: "Everything was very good"
Khuyết điểm: "Everything"
Ưu: "Food and comfort was great."
Khuyết điểm: "Israel requires them to close bathrooms forvlast 30 minutes but there was no warning. So when tried to go 30 before landing had to wait until we landed."
Ưu: "Overall the food ,service and promptness of arrival and departure were very good."
Khuyết điểm: "Legroom was a bit cramped for such a long flight."
Ưu: "The comfort of the seats, entertainment, & food were great as always. The only Turkish Airlines flight I had during this trip that was not delayed, however needed to be due to the previous flight. The crew did hold the flight for all of us from the delayed flight from Athens."
Khuyết điểm: "An elderly woman was booked in a window seat and she insisted she take my aisle seat without any additional available aisle seats. However, this would be better handled when she requested for assistance during her booking process. The crew should've anticipate her needs and booked an aisle seat, or even be the ones to ask me or another passenger if I would be willing to trade. I was placed on the spot and no courtesy was shown to me. My legs were completely swollen and in pain because I wasn't able to stand periodically. I too booked my flight early and requested my seats appropriately for my health needs."
Khuyết điểm: "Boarding was chaos. Cramped seating"
Ưu: "The flight itself was great and the crew was wonderful"
Khuyết điểm: "Due to the laptop ban, the boarding and un-boarding process was brutal. We had to stand in line for an hour and a half just to hand over our laptops, where for some reason they decided to have only 2 people handling the process which created a huge line. The flight was 1:30 late and as we landed, there was no method to the delivery of the laptops to people. I had to wait almost 2 hours to get my laptop. Again, they only had 2-3 people handling the distribution of the laptops. I understand the security issue, but this issue was known for weeks now and there is no reason not to have enough people on the ground to take care of the boarding and distribution of electronic devices to at least make this an easier experience. There is no excuse for such poor preparation and service."
Khuyết điểm: "It wasn't communicated beforehand to check in our baggage to electronics."
Ưu: "LOVED the attention that was given to passengers that wanted/needed rest."
Khuyết điểm: "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."
Khuyết điểm: "They change my seat for 5a to 8a without saying anything. When I talked to the flight crew they advised to do a complaint in turkey but the time didn't allow me to do so due to flight being late."
Ưu: "The food tasted great. The crew are very friendly."
Khuyết điểm: "The seats are kind of small"
Ưu: "The seats were comfortable"
Khuyết điểm: "The entertainment system was not operational"
Ưu: "Small plane..no comfort"
Ưu: "Great entertainment and food."
Khuyết điểm: "Boarding was very long."
Ưu: "excellent food, service"
Ưu: "Everything, Turkish is great."
Ưu: "they are good thank you very mush"
Ưu: "Food, entertainment wery friendly staff"
Khuyết điểm: "It was to hot in the airplane"
Ưu: "Included meal and entertainment"
Khuyết điểm: "AC only on for takeoff and landing. Not much water so became very dehydrated and overly warm."
Ưu: "Very comfortable, lovely stuff, the vegan food was good"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Khuyết điểm: "Canceled the outgoing flight"
Ưu: "The service was good and all attendants were polite"
Khuyết điểm: "They took so long to take away trash after food/drinks"
Ưu: "Great service, amazing food. A lesson to be learned by the American carriers'"