Ưu: "Amaizing crew, the food was awesome above all it was served hot, I liked that."
Khuyết điểm: "I have no complain, I enjoyed flying with them and will do so next time"
Ưu: "Entire crew members, food, hospitality & aircraft !!"
Khuyết điểm: "I couldn’t get my aisle seat & missing my Hindi movies.."
Ưu: "Timely flight. Smooth and easy check in."
Khuyết điểm: "The the business class seat outlet is more comparable to premium economy. Never seen 2,4,2 in a business class.."
Ưu: "Fast and easy"
Khuyết điểm: "Entertainment and bigger seating"
Ưu: "Crew did the best they could."
Khuyết điểm: "Flight was repeatedly delayed and until it became impossible to make my connection. Everything is rebooked and I haven’t left yet."
Ưu: "It arrived early."
Khuyết điểm: "Very very noisy young children."
Ưu: "Smart way they did boarding kept a bunch of people from crowding around the gate. Maple snacks on flight were tasty."
Khuyết điểm: "Really cramped seating."
Ưu: "The crew members are nice and professional"
Khuyết điểm: "The aircraft is out dated and less comfortable than an old bus. It’s time that ALL airplanes will feel as comfortable as a movie theater. And have screens and wifi .. and be comfortable to even take a knapp"
Khuyết điểm: "Crazy cold all flight long, made me even waking up. They should have served gloves and hats."
Ưu: "Boarding went smoothly.Discomport"
Khuyết điểm: "Discomfort of small space"
Ưu: "Boarding went smoothly for the most part."
Khuyết điểm: "7am flight from Baltimore to LAX. How late in the morning does it have to be to get a cup of coffee? No beverages were offered until approximately 3 hours into the flight. No free snacks or purchasable snack options were offered. UNITED PRIVATE SCREENING WAS TERRIBLE!! Neither my companion nor I were able to watch any program or movie without constant freezing and buffering on our 1 year old iPads. It took me 2 1/2 hours to watch a 90 minute movies. Pathetic. Not ready for prime time."
Ưu: "The crew was polite and caring. Always making sure I had what I needed. The organization for boarding was fast and smooth."
Khuyết điểm: "The airline has to create a policy that control more the misbehavior of children on board. If children are not controlled properly, the environment becomes very disturbing."
Khuyết điểm: "The plane was over 3 hours late, and then at landing we sat for 30 minutes waiting for a gate"
Khuyết điểm: "The flight was delayed more than 4 hours. It was a bad experience with United."
Ưu: "Pilot made up time"
Khuyết điểm: "Flight was over 2 hours delayed due to winds"
Ưu: "Wide body jet on a domestic route has a wider cabin."
Khuyết điểm: "Seat was uncomfortable, no PTV entertainment, you have to stream from the wi-fi using united app, but you have to pay for wifi to download it."
Ưu: "I’m still in Lincoln every united flight other than those our of Chicago have been delayed by 5-7 hrs and or canceled it’s been the worst trip iv ever taken"
Khuyết điểm: "I’m still in Lincoln every united flight other than those our of Chicago have been delayed by 5-7 hrs and or canceled it’s been the worst trip iv ever taken"
Khuyết điểm: "My seat was changed without my knowledge or consent and no one was able to tell me why or fix it. I spoke with a united customer service supervisor and have yet to hear from anyome about it."
Khuyết điểm: "There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you."
Khuyết điểm: "Not enough time to get to my connecting flight. Landed at 9:40 in terminal C then had to run to terminal E for my 10:20 flight. Even if I ran as if I were in a marathon I had no chance in making my flight. Please don't advertise such a tight trip for purchase. Spent 5 hours at the airport waiting for the next flight. Lovely..."
Khuyết điểm: "no food, no entertainment, tiny squished seats"
Ưu: "crew helped me get on flight from standby list and were especially helpful at gate"
Khuyết điểm: "at first they told me i would have to check carryon at gate even though i had measured it and kbew it would fit under seats."
Khuyết điểm: "We was almost 2hrs into the flight headed to Punta Cana from D.C. The plane was turned around and taken back to D.C due to air conditioning problems. Which made. I sense to me. I lost a full day or vacation, activities and private boat ride I was a guess speaker at."
Khuyết điểm: "The plane was freezing. I needed to put on socks--really wished I had packed wool ones. The seats were cramped and mine did not recline."
Khuyết điểm: "Paying for entertainment, it was free from SFO to EWR."
Ưu: "Earlier than scheduled. Enough space."
Ưu: "Landed on time"
Khuyết điểm: "Had to check in carry on while others were bringing two/three bags onboard. Entertainment was broken. Snacks were mediocre."
Ưu: "Everything went smoothly there wasn't really anything to complain about"
Khuyết điểm: "On my way back from New Jersey the flight gates changed without me knowing so I had to rush to my proper gate. But other than that it was fine"
Ưu: "We had a four hour delay. Absolutely no reason given. Even the the guys at the counter admitted they didn't know why the plane was delayed. And best yet, neither did the pilot. Customer service was great at the airport. But the airline itself was pathetic."
Khuyết điểm: "We had a four hour delay. Absolutely no reason given. Even the the guys at the counter admitted they didn't know why the plane was delayed. And best yet, neither did the pilot. Customer service was great at the airport. But the airline itself was pathetic."
Khuyết điểm: "Could not understand the announcements on the overhead speakers. Chicago remains one of the poorest hub airports to go through. Crowded. Small gate areas. People lining up to board need to stand in the walkways."
Ưu: "We departed on time and arrived at least half an hour early."
Khuyết điểm: "The seats lacked those tabs on the side of the headrest that fold forward to help hold your head while sleeping and little leg room."
Ưu: "Really easy flight from start to finish. Thank you!!!"
Ưu: "The professionalism of the airline stewardess says that's what I like the most"
Khuyết điểm: "I really can't say that I truly would call something I didn't like"
Ưu: "The crew was very kind to everyone and it was a very pleasant flight!"
Khuyết điểm: "The crew was rude and acted as if us being there was a nusence."
Ưu: "Food was good"
Khuyết điểm: "Well, first of all, it was operated by United. It wasn't even a Lufthansa flight. Also, there was no power outlets in economy. What year is this again??? And no touchscreen to choose what movie I want to watch?? Get with the times, United"
Ưu: "Standard average flight"
Ưu: "crew members."
Khuyết điểm: "got delay."
Ưu: "Not much to like"
Khuyết điểm: "Delays , staff was rude no communication between staff and passengers"
Ưu: "Arrive on time at each gate"
Khuyết điểm: "Needed more movies"
Ưu: "The crew was very pleasant. Boarding was very organized and quick. The lady that checked us in was very pleasant to everyone. Joked around to make you feel more excited to board the plane."
Khuyết điểm: "The seats were tiny. Not much comfort in that. There wasn't any food or drinks offered. We hit turbolance the entire time (not your crews fault)."
Ưu: "Flight was n time, boarding was fast and efficient."
Khuyết điểm: "No flight to Denver both ways wee cancelled & we were rerouted to Chicago which put an extra 2 hours on trip"
Khuyết điểm: "Plane was delayed. Missed connecting flight. Rerouting made a one stop flight into a 2 stop overnight flight. Reached my final destination 15 hrs late."
Khuyết điểm: "There was no food served as well as no entertainment"