Ground staff at Doha and Amritsar for connection flight harrasing People in getting there carryons checked was the singe most worst thing . You can do better job Qatar Airways.
Crew members were very helpful.. overall everything was excellent.
Some of the Crew was hostile. Plane was disgusting. The plane looked outdated. And I paid for business class! Horrible
Kayak canceled and reissued the ticket on the day before my travel, which messed up my seat You might got some money with the change , but your rating will go down
Movie choices were very limited and old
It’s good, thanks for all team members
Ưu: "crews are ok. but they run out chicken entre. awful."
Khuyết điểm: "entertainment was poor. use remote control, really."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "The crew and accommodations"
Khuyết điểm: "Availability of vegan meals"
Khuyết điểm: "Boarding by bus at Doha is lengthy and not very comfortable."
Ưu: "They flight"
Khuyết điểm: "Complementary hotel for long stops"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Everything was good"
Khuyết điểm: "Veg Food"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Khuyết điểm: "All was well, thanks"
Ưu: "Amazing except for the entertainment it was horrible"
Khuyết điểm: "Entertainment system , 6 hours flight without entertainment is tough"
Ưu: "Great crew and front desk"
Ưu: "Looks that it will depart on time"
Khuyết điểm: "Middle seat"
Ưu: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Khuyết điểm: "No complaints."
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Khuyết điểm: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Khuyết điểm: "Nothing"
Khuyết điểm: "Snacks and drinks could be betteri"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Ưu: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Khuyết điểm: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Ưu: "In-flight treatment"
Khuyết điểm: "The seat"
Ưu: "Staff worked fast to feed and water everyone."
Ưu: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Ưu: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Khuyết điểm: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Khuyết điểm: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Ưu: "Soft blankets, seats were okay, crew was wonderful."
Khuyết điểm: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."
Ưu: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Khuyết điểm: "The Oryx system lackedmin recent movies ....that's the only complaint"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Crew Service"
Khuyết điểm: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "I liked that it was empty and I could lie down."
Ưu: "Comfortable wide seats, good service"
Ưu: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Khuyết điểm: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"
Ưu: "Leg room. Free booze. Personalized attention"
Khuyết điểm: "The thought of flying American carriers afterwards"
Ưu: "Very good entertainment selections, friendly and helpful crew, good flight time, large brand new aircraft."
Khuyết điểm: "Seats too firm"
good - very good .. baggage - slow but ok. flight left an hour late and was pokey once it arrival getting to the gate. (could have been worse) WiFi - mediocre Check-in, boarding excellent - plane good, all else - except food - very good to exp
Ưu: "Comfy seats, on time, fast boarding"
Khuyết điểm: "The international transfer at Manila airport was the worst I have ever experienced. Disorganized, extremely slow, poor communication, no seating, inefficient, and an odd security check before boarding. Truly a stain on the reputation of Manila airport."
Ưu: "I liked the service of the flight attendants and the crew."
Khuyết điểm: "The wifi partially worked but I was trying to download songs onto my device and the wifi didn’t let me download anything."
Khuyết điểm: "Bigger seats would've been better"
Ưu: "Love the movies available on the United app"
Khuyết điểm: "The A/C was blowing ice cubes at me, which wasn't the worst because it was pretty warm yesterday, but still it was less than ideal."
Ưu: "Good, professional, friendly crew."
Khuyết điểm: "Comfort is so so, food is plentiful and tasty but the overall quality has gone down over the past several years. Fees for luggage and other services are absurd."
Khuyết điểm: "Excellent keep doing what you do."
Ưu: "Very fast and efficient"
Khuyết điểm: "Nothing"
Khuyết điểm: "They delayed the flight 4 times. Very unprofessional"
Ưu: "Space on the airplane"
Ưu: "This will make a good story about how bad flying had gotten and United is really a much worse airline than I remember. I think their CEO is incompetent and I can only hope that they drag me off the plane to get some sort of compensation."
Khuyết điểm: "Not arriving at my destination"
Ưu: "- Decent complimentary snacks - In-flight entertainment"
Khuyết điểm: "- Flight was 2.5 hours delayed :\"
Khuyết điểm: "50 characters isn’t enough to describe the pain I went through. United airlines screwed me. Canceled flight and didn’t compensate me only with a flight to Chicago and a 15 hour wait for the next flight... no hotel or food... no transportation."
Ưu: "Seats were quite comfortable. Service pretty great."
Khuyết điểm: "The only issue was checking my bag at MHT. The guy at the desk had no idea what he was doing, and it made me really nervous."
Ưu: "Ended up requesting a refund. Received zero compensation and zero empathy from anyone at United. Left the airport infuriated and drove to my destination instead."
Khuyết điểm: "Ended up requesting a refund. Received zero compensation and zero empathy from anyone at United. Left the airport infuriated and drove to my destination instead."
Ưu: "Very smooth fligh and very friendly and helpful staff"
Khuyết điểm: "The seats were extremely crammed and there were no movies or shows without purchase"
Ưu: "Mobile entertainment"
Khuyết điểm: "I paid for Economy Plus. Once the doors closed a bunch of passengers decided to move up to the Economy Plus section without paying. The lead flight attendant made a tongue in cheek remark about it as the plane was pulling away but did nothing to enforce it. Not cool at all."
Khuyết điểm: "I miss my appointment at 1:30"
Ưu: "Bad service at time of borading"
Ưu: "Love the cookie! Good crew."
Khuyết điểm: "The plane was freezing. I needed to put on socks--really wished I had packed wool ones. The seats were cramped and mine did not recline."
Ưu: "The crew was awesome!"
Khuyết điểm: "Delayed flight coming and going!!"
Khuyết điểm: "United king of being delayed.."
Ưu: "Service was good"
Khuyết điểm: "Delay 8 hours with short notice I had 2 take Uber 90$ 2 Boston airport"
Khuyết điểm: "Paying for entertainment, it was free from SFO to EWR."
Ưu: "I liked that I finally made it home despite all the drama."
Khuyết điểm: "I didn't like that I booked a flight nearly 2 months ago to only find out I didn't have a seat. I do understand its legal but I don't get how you are putting customers first by causing this drama. I understand how that DR felt when your guards ripped him out of his seat. I spent nearly 3 hours trying to find babysitters and alternate rides all while the snotty lady at the desk kept saying "you may not be flying out today but I cant tell you for sure". So to insure the bottom line you overbook then bump people at your leisure? This little game effects many lives above and beyond just the passengers. I don't plan on booking with United ever again. Why would I? There are many other options that take customer service more seriously. I would love to speak to someone higher up in this organization. But, im sure that will never happen."
Ưu: "United Provide good service"
Khuyết điểm: "The flight delayed"
Ưu: "I loved that the flight was direct from Chicago to Asheville. I will tend to fly more often without the stops."
Khuyết điểm: "Plane had to have the bathroom serviced and we had to switch planes after boarding. On a positive note they found another plane for us very quickly and did not make us sit on the plane while it was repaired."
Ưu: "Nothing. Never again"
Khuyết điểm: "Rude and unhelpful. No empathy or concern. Erik"
Khuyết điểm: "No free meals"
Khuyết điểm: "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"
Khuyết điểm: "They kept delaying the flight. Finally, I decided to drive 6:30 hours."
Khuyết điểm: "Flight was cancelled and initial Customer Service Representative was not helpful at all."
Khuyết điểm: "Flight was delayed 2 hours from Manchester, which would have made me miss my connecting flight to MIA"
Khuyết điểm: "Letting a passenger who is vomitting in the waiting area on the flight."
Ưu: "It was a small prop plane but the flight was amazingly smooth."
Ưu: "Average experience. Mostly pleasant enough."
Khuyết điểm: "United changed our flight with No chance to object. Then reassigned us to separate seats. We asked to be moved next to each other. We were repeatedly and rudely dismissed 3 times, at 3 different levels, as if we were in the wrong to ask. If not for the kindness of a fellow passenger we would not have flown together. Very poor hospitality training."
Ưu: "The staff was very helpful. When overhead storage was full, bags were checked at no additional cost."
Khuyết điểm: "Had trouble with the highly advertised entertainment. On the trip from Rapid to Chicago, the entertainment wouldn't work. I was fairly comfortable in my aisle seat, but think it I had to be in a center of window seat, I would have been very uncomfortable."
Ưu: "Easiest boarding process I've ever had. Terrific!"
Khuyết điểm: "No in flight entertainment, small cramped"
Khuyết điểm: "Had to navigate stairs"
Ưu: "It was timely, and the flight attendant was wonderful!"
Khuyết điểm: "Both flights were delayed by 20 mins which made it hard for the connecting flights"
Ưu: "The seating was surprisingly comfortable. There was plenty of leg room."
Khuyết điểm: "Nowhere to store one's belongings in the seat I was assigned. It was difficult to get anything needed during the flight that was stored in the overhead (3 seats back)."
Khuyết điểm: "Delayed boarding and agent confusion."
Ưu: "Flights were on time, and arrived early at each destination"
Ưu: "Crew was nice"
Khuyết điểm: "Flight was delayed. Food was terrible"