Very Spacious flight you can ask to move where someone is not seated. inflight entertainment was great, and great food! Bathrooms were clean. Service was lovely with members going round taking polaroid photos for memories of a journey. This was my first long haul flight and it went so smoothly thanks to the emirates team.
Flight cancelled , no customer service to refund amount
Ưu: "There was no distance between seats with COVID 19 Craft was so crowded and full on kids under 5 years which Made it super noisy. Even with earbuds there was no peace."
Khuyết điểm: "Food wasn’t good and there’s no choice, no ice where beverages were not cold, toilets stocked!"
Khuyết điểm: "Horrible food snd mostly chicken or beef choice no seafood of veggie choice"
Ưu: "Excellent crew, who make each person important."
Khuyết điểm: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Seats were comfortable"
Ưu: "I didnt go because the name in ticket was for person i book for him last time and i couldnt change the name with my name"
Khuyết điểm: "Seating"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Khuyết điểm: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
Ưu: "Double seat on economy class upper deck"
Khuyết điểm: "NA"
Ưu: "Just such a smooth journey."
Ưu: "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
Khuyết điểm: "Ground staff in India gave me wrong info about baggage."
Khuyết điểm: "Seats not comfortable Service was not good"
Khuyết điểm: "Seat is not comfortable."
Ưu: "Emirates really knows how to treat customers"
Khuyết điểm: "Flight was long"
Ưu: "The crew was both friendly and attentive. I was satisfied with their interest."
Khuyết điểm: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
Khuyết điểm: "Broken seat levers, out of order headphones"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Liked The service and the spacious airplanes"
Khuyết điểm: "No choice left for dinner and would have loved a snack"
Ưu: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Khuyết điểm: "all good."
Ưu: "I am pleased to travel and thanks to Emirates."
Ưu: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
Khuyết điểm: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."
Ưu: "Plenty of room even in economy. Good food for a plane. Very friendly"
Ưu: "Love the idea of informing every leg of my flight. Thanks"
Ưu: "The cabin crew always smiled and were friendly. At no time did it appear that they were just pretending to be enjoying their job. They worked with great effectiveness."
Khuyết điểm: "The sandwich served with mayonnaise and chicken was at room temperature. It didn't set well with my stomach. The plane landed and then parked so far away from the terminal. It took a half hour to exit the plane, board the non-air conditioned bus, and arrive at the terminal. The shuttle bus was extremely uncomfortable!"
Ưu: "Food choices included vegetarian options"
Khuyết điểm: "Boarding lines confusing"
Khuyết điểm: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."
Ưu: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Khuyết điểm: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"
Khuyết điểm: "IAD-->DXB--?AMM; Airlines took my stroller from me before boarding the first flight to Dubai(at gate), and they gave it to me in Amman. WHen landed in DXB, There was a long walk form the plane to the gate where you can find a stroller in the airport( which is only a single stroller) and having 3 kids which does not help. Why not give strollers at gate just like all other airlines! I was prepared and had the double stroller with me! Never again on Emirates with kids!"
Khuyết điểm: "Staff unfriendly on Baghdad flights most of the time"
Ưu: "flight on time.. no delays. Very courteous."
Khuyết điểm: "nothing to unlike"
Ưu: "The flight left Kabul on schedule and we were at Dubai ahead of time. The flight was very comfortable."
Ưu: "Timing, service, comfort"
Khuyết điểm: "Nothing"
Khuyết điểm: "The boarding process could be more organized and more smoothly."
Ưu: "The service was excellent. Plane comfort make the flight a pleasent one and less tiring."
Ưu: "check-in process was efficient"
Khuyết điểm: "food should be better quality"
Ưu: "Food, Service"
Khuyết điểm: "Lack of Restrooms"
Ưu: "Emirates is an excellent airlines. Excellent service, comfortable seats, great food, etc., etc."
Khuyết điểm: "Too many crying babies."
Ưu: "Great entertainment options. Good tasting dinner and pizza. Decently comfortable seats:good recline, nice headrests, and sufficient leg room, but the seat and back pads were hard."
Khuyết điểm: "Smoked salmon is gross for on a plane,even just as an appetizer. Meals were skimpy (dinner, apple/granola bar, pizza snack) for such a long 8+ hour flight. Collecting blankets & headphones well before landing was inconsiderate (I was COLD for the last 40+ minutes, and couldn't watch anything or listen to music for the last 30 minutes). Flight attendants needed to offer pens for customs forms."
Khuyết điểm: "We had a long layover in Dubai and decided to go out to explore the city. When we went to go back with the same carry ons that we had been using our entire trip (with three different flights with them), They made us check in our hand luggage because it was over 7kg. When we went to talk to the person at the gate about it, he was very condescending and rude and not helpful at all. They were also not nice on the plane. Never flying again."
Khuyết điểm: "Boarding was just a little delayed."
Ưu: "As always crew was great."
Khuyết điểm: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
Khuyết điểm: "food"