Plan cleanliness was missed big time
Airline can do a better job on board seating and oomfort
The boarding process took FOREVER. I arrived three hours before my flight and barely made it to the gate in time for boarding and there was no waiting as all to pass through the security checkpoint. Emirates simply was understaffed on Jan 7th 2022. More importantly, the flight crew made very little effort to enforce the mask requirement and the result was everywhere you look you could see passengers with their mask not covering their nose, and then after seating many didn't have the mask covering their mouth either. It was a total health hazard. Unacceptable.
It is as good as can be. food could be a little better.
Khuyết điểm: "No comments"
Ưu: "the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of"
Khuyết điểm: "Better seats and the bathrooms were incredibly small. some of the lights did not work"
Ưu: "Overall good experience."
Khuyết điểm: "If could have got seats of our choice."
Ưu: "Yes I like the services and then you will have good stuff for goods"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Direct flight"
Khuyết điểm: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Khuyết điểm: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. That the flight was long did not help matters. I was sandwiched between two other travelers on a three-seater arrangement. Again, is it just on flights to Kenya or other African countries that passengers DO NOT receive the travel pouch?"
Ưu: "The crew was excellent and the food is very good. The portions were good and the drink selection is excellent."
Khuyết điểm: "The seating room is poor for someone who is 6'2" tall. My wife had issues with her ankles swelling. When we tried to get a cold compress to put on them we never received it. We also asked for some fruit instead of the pizza snack and didn't receive it either. I know you don't have much control over passengers, but we had a two year old child in our seating area and it screamed and cried virtually the entire 14 hour flight. Very annoying."
Khuyết điểm: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
Khuyết điểm: "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."
Ưu: "Great crew and comfortable seats"
Khuyết điểm: "cabin crew's service - men far behind women esp.when serving food. Not up to the mark."
Khuyết điểm: "No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over."
Ưu: "Better food than out of Newark. Crew helpful as always."
Khuyết điểm: "Legroom is poor but unlike the Newark-Athens leg, I was able to get an aisle seat that allowed me to stretch a bit. Choice of English language movies is poor. Depending on the price I would still prefer the Delta non stop flight from US to Greece because of the movie choices and ease of use of remote control."
Ưu: "Crewman friendly service and try to betas much as they can"
Khuyết điểm: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
Ưu: "Great service and airplane!!!"
Khuyết điểm: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."
Ưu: "Everything was well done! Great customer service."
Ưu: "Service from staff"
Khuyết điểm: "Disembarking for passengers needing wheelchair was prolonged and cumbersome; As a result,my one suitcase was lost by another passenger picking up my bag and I ended up spending 3 extra hours at the airport completing formalities!"
Khuyết điểm: "I have no space for my legs ..i have 1.97 cm ..other things are excellent"
Ưu: "The service the movies the food"
Khuyết điểm: "Space very cramped."
Khuyết điểm: "Me, my husband and my daughter didnt get seats together in the aircraft though we checked in before 48 hours."
Ưu: "It felt comfortable."
Ưu: "It was a good flight and was able to rest a bit."
Khuyết điểm: "Seat size is horrible. Will not be flying Emirates next time, instead will fly Qatar."
Ưu: "Best upper class flight ever!"
Khuyết điểm: "Entertainment system at my place didn't work properly."
Ưu: "Good flight and easy transfer."
Khuyết điểm: "Nothing's"
Ưu: "The food this time was amazing...The time of boarding was good. No delays"
Khuyết điểm: "The touch screens were hanging making it difficult to watch movies. Also they served a lot of booze to people and one of my neighbours vomited in arrival. It was a mess"
Ưu: "The flight left Kabul on schedule and we were at Dubai ahead of time. The flight was very comfortable."
Ưu: "Better food Meals were bland"
Ưu: "Flight was light and was comfortable"
Khuyết điểm: "The flight was light. Even with that the crew seemed checked out. Did not come by to offer additional drinks or snacks. I noticed some unprofessional physical contact between few Crew members."
Khuyết điểm: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"
Khuyết điểm: "Everything"
Ưu: "Service is fantastic and all the amenities. They pretty much think of everything. The warm towels at the end of the flight, the travel bag for the long international trips were perfect. The staff is very welcoming and helpful and we were in economy so I can only imagine what it must be like in First Class! Also the free entertainment is phenomenal- wide range of choice. We also enjoyed the outside cameras that help you see views from the outside. Pretty cool!"
Khuyết điểm: "Little more leg room. When the chair in front of younreclines ot gets a little tight."
Khuyết điểm: "Awful"
Ưu: "The crew was super attentive."
Khuyết điểm: "The food choices were not good. The tray included more carbs than any thing else...a roll, crackers and breadsticks. A lighter choice of a sandwich or a cheese tray would have been nice. Rather than small cups of water on a 14 hour flight, it would have been nice to have bottles of water."
Ưu: "Service, food and entertainment"
Ưu: "Crew is very accommodating and nice. Boarding is smooth."
Khuyết điểm: "Food is horrible and the plane is unclean. Bathrooms need to be cleaned often on a 15 hour flight."