They ran out of the bibimbap in economy
There was nothing what I like about Delta. I was trying to purchase tickets with Korean Air but it was operated by Delta. There was just one thing that just learned from this experience is I won’t flight Delta. Horrible service
Rude gate staff, not much service on plane
Khuyết điểm: "Korean Air was wonderful. BUT KAYAK made my reservation through KIWI.COM which is absolutely horrible. My reservation was ONLY for Dallas to Incheon. They booked me a ticket all the way to Singapore without ever asking my permission or informing me. As a result, I was unable to use the ticket, and had to purchase a new one at the airport ticket counter. I called them several times to attempt to fix the issue, but they were utterly unhelpful. I have requested a refund, but am not hopeful based on their past performance. KAYAK should cut all ties with KIWI if it wants to remain reputable."
Khuyết điểm: "Need more movie options for a 14 hour flight"
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Ưu: "awesome service great seats"
Khuyết điểm: "30 some odd hours hotel didnt have shuttle"
Ưu: "Not long waiting for the flight."
Khuyết điểm: "Flight was delayed a bit."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Ưu: "Food. Entertainment system."
Ưu: "Everyone was very nice."
Khuyết điểm: "The food was a little odd but that might just have been Korean food."
Khuyết điểm: "late departure"
Khuyết điểm: "At first, the plane was delayed for 4 hours due to weather. But then even when the plane was simply sitting on the tarmac, the airport would later delay for another 3 hours cleaning the airplane because they said that they lacked enough manpower to clean it."
Ưu: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "The staff"
Khuyết điểm: "Business would be better"
Ưu: "acomodations was awesome!!!"
Khuyết điểm: "temperature was not consitent"
Ưu: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Khuyết điểm: "Everything!!"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Ưu: "Food and accommodating flight attendants."
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ưu: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Khuyết điểm: "food was disappointing but better than most american airlines"
Ưu: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "Food not too bad, plenty of beverages."
Khuyết điểm: "Nothing not to like."
Ưu: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
Khuyết điểm: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."
Ưu: "I liked the spacious seating, up to date entertainment and snacks, plus food even though a short flight. I found the male stewards on this flight a lot more helpful I'm not saying the women weren't as well. Gender balance is good. Overall everytime I have flown Korean Air the service has been exceptionally pleasant and I feel confident and safe. Knock on wood I hope they keep striving for excellence and not lose it along the way like so many other airlines over the years."
Khuyết điểm: "The constant interruptions of messages while watching movies. All the lights along the ceiling of the plane seem to be a lot brighter on day and night flights. Softer lighting be a little bit more comforting to the eyes, besides don't each seat have its own light source if extra lighting is needed!"
Khuyết điểm: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ưu: "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
Khuyết điểm: "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
Ưu: "we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also."
Khuyết điểm: "n/a"
Khuyết điểm: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ưu: "Nice crew, food and service"
Ưu: "We were thrilled to be upgraded to business class for this long flight. Korean Air does it up proper., and I managed 5 hours of sleep en route. The food and cabin crew were excellent. It was tough to return to the economy class for our onward flight."
Ưu: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ưu: "Everything was so excellent. An absolutely amazing airline to fly with."
Ưu: "The flight staff is always a pleasure to fly with."
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ưu: "Great service and entertainment"
Khuyết điểm: "Food was no good"
Ưu: "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
Ưu: "Everything worked smoothly. Service and food were excellent. Boarding and disembarking was fast and easy. We had a tight connection but we made it as did our bags. This was truly excellent in every respect."
Ưu: "I liked the flight entertainment and the food, generally. I found some staff members extremely friendly and others less so."
Khuyết điểm: "There was no wine available"
Khuyết điểm: "I like much food"
Ticket flight selling should more detail at each a few countries when transit to Vietnam Ho Chi City. Unfortunately, I could not take this flight which was July 22 because i have to transfer airport in Japan. So that, I had to pay another ticket one way to Vietnam and in difference day.
It was good, better than most US airlines.
Left late and arrived late other than that it was good
Most of my selected seats were changed to seats I did not want.
I like services, food on board is very nice and delicious.
JAL has always been excellent
Ưu: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Khuyết điểm: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Khuyết điểm: "More variety of movies"
Ưu: "I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!"
Ưu: "Amazing crew"
Khuyết điểm: "Perfect"
Ưu: "The crew always smiles and very accomodating."
Khuyết điểm: "The main course could have been better or improve. I wasn’t satisfied with the taste."
Ưu: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Khuyết điểm: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."
Ưu: "Boarding very efficient."
Khuyết điểm: "Air on the plane was stuffy"
Ưu: "crew was professional, attentive and polite"
Ưu: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Ưu: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Khuyết điểm: "Nothing."
Ưu: "Flight experience in JAL is excellent."
Ưu: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ưu: "even though middle seat, there was enough leg room to rest comfortably."
Ưu: "The food and movies"
Khuyết điểm: "The bitchass mofo next to me who took up two seats and STILL kept touchin my feet. Fuckin weirdo man. JA is a good airline, but clowns like that guy ruin the whole flight."
Ưu: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Khuyết điểm: "Bad seat near bathroom. Smelled like pee entire trip"
Ưu: "Fast and eady"
Khuyết điểm: "Couldn't pick seating or check in online so I was separated from my husband"
Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Khuyết điểm: "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."
Ưu: "Boarding and crew"
Khuyết điểm: "Lost luggage"
Ưu: "Hostesses were very nice. Lot's of room in aisles."
Khuyết điểm: "Food was okay. Not a great choice of movies."
Ưu: "Food is better than most other airlines. Seamless check in and boarding"
Khuyết điểm: "Seating space is quite cramped"
Ưu: "Seat width, Crew Service,"
Khuyết điểm: "Web Site Check in is cumbersome"
Ưu: "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
Khuyết điểm: "Movie selection was the same on return flight which was a bit of a bummer."
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "The crew was excellent and the gluten free meal I requested ahead of time was the best airline gluten free meal I've ever had!! :)"
Ưu: "Movie choices"
Khuyết điểm: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ưu: "The seats were quite small but other than that it was a nice flight. The crew was very nice."
Ưu: "Excellent service. Flight attendants are consistantly helpful and friendly."
Khuyết điểm: "Food, especially before landing"
Ưu: "The workers are always wonderful."
Khuyết điểm: "Food was not as good as in the passed."
Ưu: "everything was perfect!!"
Khuyết điểm: "Didn't get to go. Thanks for selling me worthless insurance."
Ưu: "Glad to make it to Japan safely and back in one piece"
Khuyết điểm: "Turbulence"
Ưu: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Khuyết điểm: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
Ưu: "Flight attendants were super helpful and lovely, couldn't have asked for better. Very pleasant experience. Plane was clean and tidy and they arranged us all so the majority of us had a spare seat in the middle which I'm sure everyone appreciated."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "Food served was actually pretty good."
Khuyết điểm: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Khuyết điểm: "Not much leg room"
Khuyết điểm: "the seats are not reclined, not comfortable at all"
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Khuyết điểm: "Lousy food taste bland out of date movies"
Ưu: "Friendly staff and decent size."
Khuyết điểm: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
Khuyết điểm: "Good"
Ưu: "One of the best service! Thank you!"
Khuyết điểm: "Flying with ANA is awesome, the stewardesses are very nice!"
Ưu: "Service, entertainment , drinks, everything! Very good!"
Ưu: "Great experience overall."
Khuyết điểm: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Ưu: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Khuyết điểm: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Ưu: "The service from the check in to the flight attendants were excellent. both flights were on time and the flights were very smooth."
Khuyết điểm: "the plains were older and their chairs didn't recline too much, which gets a little uncomfortable during very long flights."
Ưu: "Good service"
Khuyết điểm: "baggage was broken."
Ưu: "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
Khuyết điểm: "the smell inside the airplane"
Ưu: "The time is on time ."
Ưu: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Khuyết điểm: "nothing!!"
Ưu: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Khuyết điểm: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Khuyết điểm: "Seats in economy were narrower than Eva Airlines"
Ưu: "Food and service was excellent."
Khuyết điểm: "Seats in economy were narrower than other airlines."
Ưu: "I loved flying Ana. I cannot stress enough how exemplary the service was and the overall comfort/experience was one of the best I've had. I am looking forward to flying with them again next year when I return to Japan."
Ưu: "Excellent food. Very nice service."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Enough room for relax"
Khuyết điểm: "none"
Khuyết điểm: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
Ưu: "Flight spot on time."
Khuyết điểm: "Can't think of a better thing"
Khuyết điểm: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
Ưu: "Good service Soft landing Clean"
Khuyết điểm: "Not really"
Ưu: "Very nice flight attendants"
Khuyết điểm: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Khuyết điểm: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Ưu: "Food, staff, and entertainment."
Khuyết điểm: "Tight space and the tray was on the dirty side."
Khuyết điểm: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Khuyết điểm: "Nothing, everything was as expected"
Ưu: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
Khuyết điểm: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Ưu: "Good service."
Khuyết điểm: "Was put on "Standby", even though I was traveling with my teenage daughter, and I arrived more than 2 hours before departure! I ended up getting a seat, but this was unnecessary stressful (there were some seats left in business, so they knew I was going to get a seat eventually. They could have told me I was going to be able to go at check-in)."
Ưu: "Great service and good food"
Khuyết điểm: "Nothing felt like they were glad to have me onboard."
Ưu: "Flight attendant Lee-san is amazing and kind. I was feeling really stressed and having a panic attack. She brought me tea and comforted me. I am so thankful for her kindness."
Khuyết điểm: "Internet is way too expensive and barely works."
Khuyết điểm: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."
Ưu: "Great star wars vessel. Very attentive staffs and flight attendants."
Ưu: "Boarding was easy and the crew and service were excellent. Overall, the food on this flight was also enjoyable."
Khuyết điểm: "I find the 777 SFO -> Tokyo, and Tokyo -> SFO cabin gets too warm when trying to sleep. With a warm blanket provided, I would suggest keeping the cabin a bit cooler and providing extra blankets if people need them. Also the movie selection on ANA is not nearly as comprehensive as what United provides on international flights."
Ưu: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Khuyết điểm: "I disliked that the seating did not have its own personal air. At times I would get hot."
Ưu: "Crew great as always. Bulkhead seating very good for economy class.Has improved."
Ưu: "Very friendly crew both on the ground and in the air."
Khuyết điểm: "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
Ưu: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Khuyết điểm: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
It is just a normal flight. Short flight. The Aircraft was bit older and was very shaky.
Ưu: "Reliable service, clean cabin"
Ưu: "New aircraft"
Khuyết điểm: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Khuyết điểm: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Ưu: "the crew is fine. The seat was OK standard."
Khuyết điểm: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Ưu: "Amazing staff and service!"
Khuyết điểm: "None!"
Ưu: "The crew professional and friendly"
Khuyết điểm: "The food was rather bland and did not live up to my expectations"
Khuyết điểm: "The seat covers looked worn and dirty. Needs an upgrade."
Ưu: "Helpful with our 2 year old"
Khuyết điểm: "Baby change area is very small"
Ưu: "All Crew members was friendly seats i found comfortable."
Ưu: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Khuyết điểm: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Ưu: "Kindy flight attedances,,smooth boarding,,delicious food"
Khuyết điểm: "Nothing"
Ưu: "Entertainment system ok"
Khuyết điểm: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Ưu: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Khuyết điểm: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "Singapore airline is amazing, great service and quality entertainment."
Khuyết điểm: "None"
Ưu: "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
Khuyết điểm: "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Khuyết điểm: "I am a vegetarian and they served a chicken piece along with my main course."
Ưu: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
Ưu: "Service was great especially the food"
Ưu: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Khuyết điểm: "Too cold"
Ưu: "great service"
Khuyết điểm: "too long"
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "old aircraft, no usb or power point charging. choice of 5 movies"
Ưu: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Khuyết điểm: "It would be great it the seats were leather so that plane would feel more cleaner."
Ưu: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Khuyết điểm: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Ưu: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Ưu: "The friendliness of the staff, the food and overall the experience."
Khuyết điểm: "That our bags weren't check in all the way to SEA"
Ưu: "Crew was very pleasant!"
Khuyết điểm: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Ưu: "Second bag was four foot bronze statue, no problem or extra cost"
Ưu: "Everything is excellent!"
Ưu: "No fuss flight but lacking that something extra"
Khuyết điểm: "cramped uncomfortable seats freezing cold in the plane"
Khuyết điểm: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Ưu: "Attention to customer service and needs"
Khuyết điểm: "Couldn't use my own headphones to watch movies"
Ưu: "The SIA crew is the most gentle and careful I have ever encountered."
Khuyết điểm: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
Ưu: "Aircraft was OK."
Khuyết điểm: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Ưu: "Crew was very attentive and professional"
Khuyết điểm: "Return flight the movies were the same as three weeks earlier."
Ưu: "Leg room in economy is good, even for tall people. Food was actually quite good."
Khuyết điểm: "Two of our family's seats would not recline, although they were not near an exit row."
Ưu: "Exceptional service!"
Khuyết điểm: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."
Ưu: "Great Food"
Khuyết điểm: "Nothing"
Khuyết điểm: "the gates the time intervals and the connections..."
Ưu: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Khuyết điểm: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Ưu: "Comfortable seats."
Khuyết điểm: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."
Ưu: "The movies"
Khuyết điểm: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"
Ưu: "Everything was great!"
Good flight. Sub par food quality and zero entertainment for international flight
The food was bad. Cold rice and dal and poor quality. I paid extra for sitting, but did not receive the service. It was 15.5 hours flight. When I ask for water, the air hostess answer was to wait. I had to get out to ask for water. They should be providing water or juice all the time. Hydration is important for everyone. The flight from Miami to Doha was good. Food should always include fruits and vegetables.
Airlines lost all my bags and is not being helpful at all in tracing them. Value of baggage is over $25,000. I expect a full refund and expect to be compensated for the loss.
The best, Qatar Airways is incompatible
Ưu: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Khuyết điểm: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."
Ưu: "Nothing to like on that flight."
Khuyết điểm: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Ưu: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Ưu: "The airplane trip was ok"
Khuyết điểm: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Khuyết điểm: "Lights did not work, so diner was guessing whats was in the tray"
Khuyết điểm: "Handling flight delay"
Ưu: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Khuyết điểm: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew. Met every request and did a very professional, yet personal job."
Khuyết điểm: "Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste."
Ưu: "Great crew and front desk"
Ưu: "Entertainment system, crew responsiveness"
Khuyết điểm: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Ưu: "Good service/Crew food quality and choice good."
Khuyết điểm: "Need more choice of British TV Programmes rather than American"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "The crew were very friendly and helpful."
Khuyết điểm: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Khuyết điểm: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Great service, friendly and helpful"
Khuyết điểm: "nothing"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Ưu: "crew is very professional"
Khuyết điểm: "this plane is really old and junky. other flight times on this route get a much better plane"
Ưu: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Khuyết điểm: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"
Ưu: "service, food and cleanness"
Ưu: "It has good sized toilets"
Khuyết điểm: "Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety."
Ưu: "Exceptional service!"
Ưu: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Flawless boarding, service, food and arrived 30 minutes early."
Khuyết điểm: "Nothing"
Ưu: "Wonderful staff, service, food and comfort."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "The seat cussion on the airplane is to hard for a 5+ hours flight. Not enough food for vegans"
Ưu: "Seat space. Stevice. Terminal."
Ưu: "The crew and the airline was a great experience."
Khuyết điểm: "I wish there was more leg space between the seats."
Ưu: "Almost nothing"
Khuyết điểm: "Price"
Ưu: "Everything is good"
Khuyết điểm: "No bad things"