Flight attendants were really good. Our choices is their acceptance. Maintained well till end of journey.
Very tight & cramped seating. Service & food was just okay. I like Qantas over Qatar anyday .
Q Suites much better than standard business class.
Kayak canceled and reissued the ticket on the day before my travel, which messed up my seat You might got some money with the change , but your rating will go down
They made everyone go through the same line weather it was wheel chair or not had to wait slot longer seats are also small hurts my legs when flight is finished
Cancelled flight at the last minute, tried to sell the same ticket for triple the price.. very poor service
Khuyết điểm: "The service was excellent. The food was sometimes a challenge for me but that is just my food preferences."
Ưu: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Khuyết điểm: "Some alcoholic drinks"
Ưu: "Same as before"
Khuyết điểm: "Same as before"
Ưu: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Khuyết điểm: "Leg-space between seats specifically when the person in front of you reclines"
Ưu: "Train the stuff Better food"
Khuyết điểm: "Power outage delayed the deboarding De boarding always done not at the terminal but to a bus"
Khuyết điểm: "It was all good"
Ưu: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Khuyết điểm: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Khuyết điểm: "Seat comfort"
Ưu: "wanted an isle seat because of back issues and was arranged without any hassle."
Khuyết điểm: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Khuyết điểm: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Ưu: "Food , good accommodation, friendly treat!"
Khuyết điểm: "No thing really!"
Ưu: "The crew was friendly"
Khuyết điểm: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Ưu: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"
Ưu: "New Dreamliner"
Khuyết điểm: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Khuyết điểm: "Everything"
Ưu: "The flight crew are all amazing and provide excellent customer service."
Khuyết điểm: "No complaints."
Ưu: "very courteous flight crew"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The entertainment was good without any hiccups"
Khuyết điểm: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Ưu: "It was normal flight"
Khuyết điểm: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Ưu: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Ưu: "Water bottle"
Khuyết điểm: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."
Ưu: "Flight was good n easy"
Ưu: "The Qatar Airways price."
Ưu: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Khuyết điểm: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."
Ưu: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Khuyết điểm: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Ưu: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Khuyết điểm: "Food was disappointing. No western option despite it being a London bound flight."
Ưu: "They make you feel like a person"
Khuyết điểm: "Nothing"
Ưu: "Food and entertainment"
Khuyết điểm: "Hard cushioning and narrow seats on the 787"
Ưu: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Khuyết điểm: "Nothing"
Ưu: "It was excellent."
Khuyết điểm: "It was excellent."
Ưu: "Nothing that i like"
Khuyết điểm: "Delay, bad food, no strict rules about passenger moving seats"
Ưu: "We departed late and therefore missed the connection. The staff met me and made arrangement for hotel accommodations till the next available flight. No haggling was necessary. staff on ground and in air sought to be helpful. Price of ticket was very affordable. Seating comfortable."
Khuyết điểm: "Comparing to Emirates airlines...Movie choices were very limited. Only 2 new movies available. Food was poor at best. This was my second trip with Qatar. First trip...my iPad was stolen from baggage. Airline have had no solution. I prefer Emirates."
Ưu: "Seat arrangements excellent Crews nice"
Khuyết điểm: "Very disappointed about quality and frequently of food offered"
Ưu: "Another B787. Had empty seats next to me."
Khuyết điểm: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."
Ưu: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Khuyết điểm: "Food below average, command of the entertainment screen not convenient."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Good staff and service."
Khuyết điểm: "Too long a flight and require more leg room and reclining seats to be more comfortable."
Khuyết điểm: "price and comfort"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "The delay was awful Al marjan business class lounge in doha don't have good quiet room bed for sleeping"
Flight was boarded by we took off an hour late.
They gave us seats in the very front of the airplane but gave us group 4 for boarding so by the time we boarded they made us check our bags because they didn’t fit. We arrived at Kennedy airport with no suitcase.
"Free" entertainment was difficult to access. Wifi was not readily available, hard to connect.
I was lucky that all the folks that I don't with were personable and competent.
Ưu: "Entertainment on seats"
Khuyết điểm: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."
Khuyết điểm: "IFE was not streaming movies, WiFi on but not loading"
Ưu: "Kindness of the staff at the airport."
Khuyết điểm: "Being accommodated when your flight gets delayed over 14hrs. Not living in the area and all decent hotels booked up, me and my mother were forced to try to sleep on the floor at JFK, among a mother and two young children. That was a bad experience."
Ưu: "Captain asked passengers not making close connections to allow passengers with connections to deplane first was very helpful."
Khuyết điểm: "Flight left late and arrived late making my connection in Philadelphia for a flight to Budapest a very close call."
Ưu: "Ice cream sundae was yummy. Good amount of entertainment options."
Khuyết điểm: "The delays due to software"
Ưu: "The crew was ok"
Khuyết điểm: "Be organized better."
Khuyết điểm: "It was way too hot in the aircraft"
Khuyết điểm: "If flight wasn't delayed"
Ưu: "The 787 is a nice aircraft"
Khuyết điểm: "It should not take 2 hours from touchdown to the terminal. The flight arrived early but by the time the last passenger made it to the terminal, they probably missed their connection."
Ưu: "The direct flight was great and made up for the rescheduled flight time in Memphis."
Khuyết điểm: "Original Flight did not depart on time."
Ưu: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"
Ưu: "Love flying with AMERICAN AIRLINES."
Khuyết điểm: "The 2 hour delay due to the ground crew not having it together, this reason coming from the pilot. Flight attendant was complaining more than any of us passages. Even though 85% of us missed our connecting flights. After boarding the plane, the smell of the restroom, we all had to deplane."
Ưu: "Food wash pretty good"
Ưu: "Room between rows Entertainment from St Louis to Phoenix"
Khuyết điểm: "We have to wait inside of the plain 45 min"
Ưu: "Delays, delays, delays. An initial delay of 1.5 hours due to a switched plane. Then they needed mechanics to check out a bird hit to the plane. That took another 3 hours to happen. And they boarded us first, then found the issue, deplaned us, had a gate switch and then the wait. Very frustrating! Once on board, everything went smoothly as it typically does."
Khuyết điểm: "The long delay"
Ưu: "I liked the food and the fact that we had booked good seats in Economy so we were comfortable."
Khuyết điểm: "We weren't able to choose the movies etc. We were forced to watch what the airline picked on a big screen. Old plane."
Ưu: "seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender."
Ưu: "Left close to time and arrived early"
Khuyết điểm: "Wifi was offered, but could not get it connected."
Ưu: "Boarding was fast and smooth. The flight was great, seat was comfortable."
Ưu: "On time, food service"
Khuyết điểm: "Suitcase was damaged during AA/BA FLIGHT from LAX TO DUS"
Ưu: "seats were roomy, left early"
Ưu: "Direct flight, sketchy weather but we arrived pretty close to “on time”"
Ưu: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Khuyết điểm: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."
Khuyết điểm: "Check in at Paris took 2 hours to get through passport control and baggage pick up."
Ưu: "The crew was very nice"
Khuyết điểm: "How late the flight took off How tight the seats were Entertainment if you want to call it that was barely visible from our seats"
Khuyết điểm: "Flights out of RDU to Philly were late. AA will not let you get on another flight going to the same destination if your checked luggage has been committed to particular flight beforehand. You have to fly with your luggage."
Ưu: "The crew was nice and helpful."
Khuyết điểm: "It was 3 hours delayed and we ended up with an aircraft that was in the hanger. The economy seats were really tight, more suitable for a 2-3 hour domestic flight, not for a transoceanic 7 hour flight. I paid $81 for my seat since AA did not let me choose my seat. $81 for a seat that was really uncomfortable and with very limited leg room. I felt ripped off. There were common screens as entertainment instead of individual ones, very obsolete. This will be the last AA flight I will take."
Ưu: "Returning flight had much more entertainment options. I didn't sleep at all during the flight, which was perfectly fine by me because I didn't want to. The crew did a nice job. Complimentary wine was nice."
Khuyết điểm: "Hated having to pay extra in order to sit next to my wife on the plane for our honeymoon. It was not clear from the beginning about needing to reserve any kind of seat before most were taken."
Khuyết điểm: "The flight company's got changed to AA from Iberia but didn't get any email from Kayak. Send an email next time please."
Khuyết điểm: "delayed flight schedule as always with AA. messy boarding procedure. horrible scary landing at DFW."
Ưu: "Watch movies, charge your phone, play games, and snack away after meals. Had an excellent flight. I have to say that the crew made the experience very relaxing. Departure and arrival were as stated, maybe a few minutes over, but it is not like JAL can control the weather. Great experience overall!"
Khuyết điểm: "It would be nice to get complimentary wifi access, even if it's for a total usage time of 30 minutes, to text/email loved ones about departure and arrival. Still have good access options."
Ưu: "Flight itself was fine"
Khuyết điểm: "Check in was the worst. 1.75 hours just to check bags. Barely made flight when arriving 3 hours before"
Ưu: "Nice crew"
Khuyết điểm: "Old aircraft with issues"
Ưu: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Khuyết điểm: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."
Khuyết điểm: "No volé en LATAM si no en AA y en esta compañía al principio no sabían sobre mi reserva y cuando si, no pude hacer el checking online, sino solo en el aeropuerto , en ambos vuelos"
Ưu: "Flight was on time. Easy boarding. Smooth flight."
Khuyết điểm: "In flight entertainment was below expectations"
Ưu: "Offer to send the carry on for free at the gate."
Khuyết điểm: "Have to pay for check in bag. Used to be free!!!"
Khuyết điểm: "Baggage delay, flight delayed by 36 hours and no customer support"
Ưu: "This trip of 7hrs with AA was excellent customer service. I was very surprised, I loved it!!!"
Ưu: "The ladies at the gate stayed over time to help reroute all the passengers."
Khuyết điểm: "Plane delayed 5.5 hrs. Maintenance. New crew. Vomit on floor. Bathrooms broken. All before we board. Then @ gate for 1hr. Cancelled. 1 hr in line waiting to rebook. No shuttle to hotel. 3 hrs sleep. Front door broken at hotel."
Ưu: "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
Khuyết điểm: "The seat felt like a wooden block was strapped to my back."
Khuyết điểm: "Required to check carry on because of full flight, bag did not make connecting flight. Required to return to airport to recover 6 hours later (additional 50 mile drive)."