Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Sao Paulo
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 28h 40m
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
Khuyết điểm: "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"
Ưu: "The food and the crew were great."
Khuyết điểm: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
Ưu: "The crew was very good."
Khuyết điểm: "Old man next to me couldn’t keep his arm on his side."
Ưu: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ưu: "Staff was great!"
Khuyết điểm: "Food wasn’t the best."
Ưu: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Khuyết điểm: "The food was not enough, we felt so hungry before arriving."
Ưu: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Khuyết điểm: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Ưu: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Khuyết điểm: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
Ưu: "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
Ưu: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Khuyết điểm: "Internet was more expensive than it should be"
Ưu: "The price was cheap ($100 for 2 people), and the service on ANA was great."
Khuyết điểm: "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
Ưu: "very clean over a 9 hr flight , great seat and flight attendant"
Ưu: "Staff is awesome"
Khuyết điểm: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Khuyết điểm: "Everything"
Ưu: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Khuyết điểm: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Ưu: "crew from the check in to airplane very good"
Ưu: "Nice once I got on the plane"
Khuyết điểm: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Ưu: "Nice space between seats for the economy class."
Khuyết điểm: "The entertainment center (sound) did not work in my son's seat."
Ưu: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Ưu: "Very helpful and accommodating flight attendants ... all with a smile!"
Ưu: "Good food and cabin service. Accommodating in connecting flight arrangements."
Khuyết điểm: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
Ưu: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Khuyết điểm: "The food good but not great. But...it’s airplane food."
Ưu: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Ưu: "It was OK. Time was the same as Asiana and Korea Air."
Khuyết điểm: "I don't Japan airport."
Ưu: "Enough room for relax"
Khuyết điểm: "none"
Ưu: "Comfortable. Excellent service."
Ưu: "friendly flight attendants, clean toilets"
Khuyết điểm: "the stroller take forever to show up when landing"
Khuyết điểm: "Ordered Fruit Meal. It did not have a variety."
Ưu: "Good service Soft landing Clean"
Khuyết điểm: "Not really"
Ưu: "Best flight ever"
Khuyết điểm: "Nothing"
Ưu: "Love the staff, helpful and polite!"
Ưu: "One of the best inflight meals. They serve snacks on top of main meal."
Khuyết điểm: "The shuttle bus to the plane was crowded. Limited movie options."
Ưu: "leg room!"
Khuyết điểm: "Plane was hot and a lot of food but it wasn't very good."
Ưu: "Excellent crew, comfortable seat, good food"
Ưu: "The crew"
Khuyết điểm: "No food available only drinks"
Ưu: "Great movies!!"
Khuyết điểm: "Terrible seats- difficult to find s confirtsble position."
Khuyết điểm: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
Ưu: "Attentive crew"
Khuyết điểm: "Landing was rough and bumpy"
Ưu: "I like the whole experience overall I would definitely Fly ANA again"
Khuyết điểm: "I like the whole experience overall"
Ưu: "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
Khuyết điểm: "Space of the seat are too tiny also a place to have some food"
Ưu: "Flight crew were amazing! Very hospitable and attentive."
Khuyết điểm: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
Ưu: "Very comfortable. Lots of room, wonderful crew."
Khuyết điểm: "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."
Ưu: "Clean cabin and good service"
Khuyết điểm: "Not every body is doing extra miles to make customer happy"
Ưu: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Khuyết điểm: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Ưu: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Khuyết điểm: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Ưu: "Cabin crew was amazing!"
Khuyết điểm: "Food was mediocre and we've had better on Singapore Airlines before."
Khuyết điểm: "Flat beds on second flight"
Ưu: "Crew was amazing"
Khuyết điểm: "None"
Ưu: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Khuyết điểm: "For a premium economy service, it was really good."
Ưu: "All crew members are very friendly and helpful, good service."
Khuyết điểm: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ưu: "Singapore airlines never disappoints"
Khuyết điểm: "Delay could be complimented by faster speed"
Ưu: "Seats with entertainment"
Ưu: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Khuyết điểm: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Ưu: "The cabin crew and the pilots. The flight went smoothly."
Khuyết điểm: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Ưu: "Foods. Drinks. Entertainment."
Khuyết điểm: "Nothing. Everything’s so perfect!"
Khuyết điểm: "Delays"
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Ưu: "Crew very friendly"
Ưu: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Khuyết điểm: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Ưu: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Khuyết điểm: "baby crying throughout the flight"
Ưu: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Khuyết điểm: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Ưu: "Everything from Ticketing, Checking in......"
Ưu: "Staff was polite and accommodating"
Ưu: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Khuyết điểm: "None"
Ưu: "Great service and comfort."
Khuyết điểm: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Khuyết điểm: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."
Ưu: "Ontime, airline stewards were excellent and tv entertainment very good"
Khuyết điểm: "Nothing"
Ưu: "Nothing specific"
Khuyết điểm: "Menu is average but get they need to cater for wide variety of tastes"
Ưu: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ưu: "Excellent service & comfort"
Ưu: "Overall experience and wonderful crew"
Khuyết điểm: "Nothing really."
Ưu: "Prem econ very good. Crew very friendly."
Khuyết điểm: "Nothing"
Ưu: "Friendly crew, efficient boarding"
Khuyết điểm: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Ưu: "The service and the flight to and from Narita Airport."
Ưu: "Superb service throughout from check in to on flight."
Khuyết điểm: "Seat on outbound had a slight issue."
Ưu: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
Ưu: "Ease of checking. Empty seat between us"
Khuyết điểm: "Can't upgrade with krisflyer miles"
Ưu: "I got in some exercise during the delays and gate changes"
Khuyết điểm: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Ưu: "Entertainment was great"
Khuyết điểm: "The food is getting worse"
Khuyết điểm: "cramped uncomfortable seats freezing cold"
Ưu: "Crew is remarkable"
Ưu: "Food was exceptional"
Ưu: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Khuyết điểm: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."
Ưu: "Great food!!"
Ưu: "Arrival in Canberra was excellent."
Khuyết điểm: "Horrendously uncomfortable business-class seat for a redeye flight."
Ưu: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Khuyết điểm: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"
Ưu: "Customer service , crew was nice"
Khuyết điểm: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Ưu: "Movie selection, very helpful crew and good quality food."
Khuyết điểm: "Nothing!"
Khuyết điểm: "Qatar airways didn’t let me board the plane despite of all the requirements. Never flying again with them"
Khuyết điểm: "My flight time was changed but I didn’t receive any email regarding the change of the flight"
Ưu: "like all the crews. nice attitude and friendly. very helpful to your needs."
Khuyết điểm: "selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer."
Ưu: "Seat comfortable"
Ưu: "Qatar is the BEST First Class airline in the world."
Khuyết điểm: "Everything was amazing!"
Khuyết điểm: "Delayed by 1 hout"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Uneventful flight. Baby in next row only cried intermittently"
Khuyết điểm: "Please place crying babies in a sound-proof compartment"
Khuyết điểm: "Lights did not work, so diner was guessing whats was in the tray"
Ưu: "Crew was OK."
Khuyết điểm: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Ưu: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Q-suites and business class flight crew."
Khuyết điểm: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."
Ưu: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Ưu: "They are the best"
Ưu: "Everything was perfect !!"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "empty seat next to me!"
Khuyết điểm: "more cramped than akld to doha"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Food was excellent. Service was excellent."
Khuyết điểm: "Entertainment was limited."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."
Ưu: "FLIGHT ATTENDANTS WERE WONDERFUL"
Khuyết điểm: "CRYING BABY BUT I UNDERSTAND THOUGH"
Ưu: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Khuyết điểm: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
Khuyết điểm: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Khuyết điểm: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"
Ưu: "Leg room was relatively better than the Doha to Atlanta leg."
Khuyết điểm: "No goodie bags this time"
Ưu: "Service great and on time"
Khuyết điểm: "Lounge in Cape Town was bad."
Khuyết điểm: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Ưu: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Ưu: "The business cabin and the customer service was superb."
Khuyết điểm: "The food"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Khuyết điểm: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Ưu: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."
Ưu: "Good service from cabin crew"
Khuyết điểm: "Seat is quite small compared to other flight"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "Luggage was lost"
Ưu: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Ưu: "One of the best flights in the past 5 years! 5 gold star service!"
Khuyết điểm: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Khuyết điểm: "Food"
Ưu: "Comfortable wide seats, good service"
Ưu: "Leg room. Free booze. Personalized attention"
Khuyết điểm: "The thought of flying American carriers afterwards"
Ưu: "Food and entertainment"
Ưu: "Crew polite and efficient."
Khuyết điểm: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Khuyết điểm: "Connection"
Khuyết điểm: "Passengers were not always putting masks on and for unnecessary reasons"
Ưu: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Khuyết điểm: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
Ưu: "plane is comfortable and business class bar is great"
Khuyết điểm: "Boarding was a mess and food is terrible"
Ưu: "Entertainment, punctuality, helpful crew"
Khuyết điểm: "Food"
Khuyết điểm: "Every thing was great"
Khuyết điểm: "The crew was good, but the attentiveness of the crew on the second leg was amazing"
Ưu: "emirates very great ... all the best craw could be more ingaged"
Khuyết điểm: "wee booked emirates but fly with dubai plane fly dubai - you have a filling that all they wont is to sell staf but no comfor for the price"
Ưu: "Food was great."
Khuyết điểm: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Ưu: "I was happy with all aspects of the flight"
Ưu: "Very poor service, the crew members were not friendly. Low quality food."
Khuyết điểm: "Emirates have a big name in the industry but their presentation was really disappointing."
Ưu: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
Ưu: "In general, everything as expected, some crew members were even extra nice."
Khuyết điểm: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Good food friendly staff"
Ưu: "Ease of boarding, tasty food, and plenty of entertainment."
Ưu: "The other services was okey"
Khuyết điểm: "The checking in at the airport terrible"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
Khuyết điểm: "Nothing"
Khuyết điểm: "About 30 of us waitined about 20 minutes for the bus to transfer from plane to terminal . I only had 35 minutes to get to my gate for my transfer to Glasgow . No chance for anything to eat . Not happy ."
Khuyết điểm: "Waited at the wrong gate, missed the connecting flight and Had to spend $612.00 to get on another flight . What If I could not afford the ticket ?"
Ưu: "Staff was wonderful, food goood !"
Khuyết điểm: "More you to stretch out"
Ưu: "The crew & the ground personnel! Very polite, helpful & efficient!"
Khuyết điểm: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Khuyết điểm: "Worse food Old flight Late boarding"
Khuyết điểm: "My entertainment system was not working and the crew wasn’t very helpful about it."
Ưu: "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
Khuyết điểm: "Baggage policy cimmunication"
Ưu: "The ICE entertainment program & the food"
Khuyết điểm: "my TV screen didn't work"
Ưu: "Best entertainment system."
Khuyết điểm: "Wifi didn't work. Seats could be more comfortable."
Ưu: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
Khuyết điểm: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
Ưu: "Crew was bored, never smiled, obviously not Enjoying their jobs. Food was no better than any other airline, Which means it wasn’t very good. My small carry-on bag was 2 pounds overweight so they made me check it, they weigh every bag. We were looking forward to our flight because we had been told by several people that emirates Airline was special… It was not."
Ưu: "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
Khuyết điểm: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Ưu: "Emirates service is what set them apart. The crew is always smiling and helpful. Makes for a great flight experience."
Ưu: "It's was my favorite traveling"
Ưu: "Everything was good"
Ưu: "So roomy on the a380 Vegetarian food great"
Ưu: "Everyone was very friendly. And, the amenities offered are superb."
Khuyết điểm: "Entertainment program could be more structured; remote control did not work as it should;"
Ưu: "I liked the professionalism each staff displayed at every interaction, and the genuine friendly demeanor as well. Staff appeared to truly like being service providers. From the very beginning of the flight when I was delayed in getting on board due to my poor orientation in the early morning staff was very courteous"
Khuyết điểm: "There is nothing I have to report negatively. I flew for a 32 hour period from Windhoek to Ft. Lauderdale and arrived feeling refreshed. As we say in Kentucky. I was "fat and happy.""
Ưu: "Seat comfort Free booze"
Khuyết điểm: "The fat guy farting in front of me"
Ưu: "Really comfortable, good service."
Ưu: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."
Ưu: "The service was great and the comfort and leg space and need to mention the quality of food."
Ưu: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Ưu: "Good service and good food"
Ưu: "Customer service, food, the flight in general was good."
Khuyết điểm: "I lost TV signal a few times and therefore wasn't able to watch the games I was interested in. But I understand this is beyond your control at times but the whole system would benefit from an upgrade. The touch screen sometimes takes a while to respond so making the process a little tedious."
Ưu: "New aircraft"
Ưu: "Boarding was smooth, they give you a little pacquet that includes tootbruch and toothpaste, eye covers and socks. Food was ok, entertainment system is second to none."
Khuyết điểm: "Some of the crew were a little rude when asking questions or just approaching them for simple things like our entertainment system not working. They weren't able to help us and it took me theee times to get them to pay attention to us."
Ưu: "I watched movies the entire time."
Khuyết điểm: "I didnt like that i had to sleep on metal chairs at Maldives outside airport. My layover was 11hrs and 35 mins and enirates didnt accommodate me at all during the wait. Not even a meal voucher. Talked to a guy named Ishmael Shinad and he was beyond useless. Wasnt the happiest person on flight."
Ưu: "The hygiene kits that they offer! They are awesome and very much appreciated."
Khuyết điểm: "I would have loved some Classic Anime(Japanese cartoon)Movies or cartoon series on the ICE system."
Khuyết điểm: "It was too cold and the blanket was too light"
Ưu: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Khuyết điểm: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Khuyết điểm: "I loved everything about Turkish Airlines. Their food is one of the best! You can eat it all and actually tastes good! The level of individual service, unbiased service, is amazing. The crew is polite, well kept, and dare I say very good looking. All my flights with them departed and arrived as scheduled, always!"
Ưu: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."
Ưu: "Nothing your flight was cancelled I will put a claim to refund"
Khuyết điểm: "Nothing your flight was cancelled I will put a claim to refund"
Khuyết điểm: "Food and service"
Khuyết điểm: "Flight was delayed - missed connection in Istanbul"
Ưu: "We were told by terminal staff in Istanbul that the fkught was on Turkish Airlines.We waited in line at the first ticket counter and then we were sent to a second ticket counter where we waited in line again. We were sent to a 3rd counter where the Supervisor was chatting with a lady for 20 minutes. When we reached the counter we were told it was too late to board and we had missed our flight even though there were still 35 minutes to flight time. Turkish Airlines staff would not help us any further and we had to go purchase another ticket."
Khuyết điểm: "Everything"
Khuyết điểm: "The flight was delayed an hour and a half. The system kept throwing my son and I out of two different movies every five minutes. I got fed up and decided to listen to music. Was good for three songs and kept freezing and throwing me out. Was happening to other passengers too. It was very frustrating."
Ưu: "Great entertainment, good seat comfort (even in economy seat), good food and friendly service."
Ưu: "The friendly people and the ease of flying alone so far away."
Ưu: "Nothing is changing, they need to make some adjustments"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "No gangways."
Khuyết điểm: "Didn't get to travel. Will never fly Turkish Airlines again."
Ưu: "Crew was good Comfortable seats"
Khuyết điểm: "flight was bit hot food could have been better entertainment unit touch screen wasnt responsive on flight"
Ưu: "The amount of food and drinks we got was perfect, the movies, shows and other entertainment options were plenty and they had a great selection, and the sleep kit (slippers, socks, lip balm, etc) was very much appreciated and helpful. The staff were nice and professional."
Khuyết điểm: "Seating too tight/ crew staff members at Istanbul airport"
Ưu: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Khuyết điểm: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Ưu: "Great service"
Khuyết điểm: "No room"
Ưu: "The friendly crew provided slippers, sleep mask, mini tooth brushes & paste, socks & lip balm for each passenger which was very nice. The food was really decent for airplane food & they provided free alcohol beer or wine with both of the 2 meals. Each seat had a usb spot to charge your phone & a nice screen for watching movies & tv shows. Wish there were more movie & tv show options, only suggestion."
Ưu: "The food was plentiful and delicious. Fare price was excellent."
Khuyết điểm: "The seats were too small. The layover in Istanbul was too long."
Khuyết điểm: "My family and I bought our tickets months in advance. We had selected the seats right next to one another. When we go to airport and check in we noticed they placed 2 of us on the same seat! So we ask them to correct it. They instead break us up into random locations on the flight. That's not even the worst of it. When we get in the aircraft our seats were taken up by other people. we had to wait for everything to pass us inside the tight rows to find other seats even further apart. We payed for seats together."
Ưu: "Awesome cabin crew."
Khuyết điểm: "Tight seats and some passengers were so noisy and loud throughout the trip."
Ưu: "I like Turkish Airlines they have great service. Very good entertainment."
Khuyết điểm: "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."
Ưu: "The staff!"
Khuyết điểm: "The turbulence lol"
Ưu: "The entertainment and services of crew"
Khuyết điểm: "The vegetarian food was not that good..it can be made better."
Ưu: "The seats were comfortable, food was ok . Staff were friendly"
Khuyết điểm: "The service was a bit relaxed, with kids I had a little hard time getting attention promptly"
Khuyết điểm: "Harassment caused in providing wheel chairs for boarding Second flight to NY fm Istanbul. For two of us only one wheel chair was provided that too after making us stand for an hour as no seating arrangement s were available after landing from Mumbai."
Khuyết điểm: "Food was dried out and tasteless"
Khuyết điểm: "Signage at IST for transit should be better to explain security and passport requirements"
Khuyết điểm: "None"
Ưu: "Everthing was great. I wish US domestic airlines were even half as good"
Khuyết điểm: "שום דבר"
Ưu: "Free wifi for business class HD movies + good quality DENON headseat"
Khuyết điểm: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Khuyết điểm: "the delay in the departure"
Khuyết điểm: "the flight delayed for more than 2 hours the seats area was narrow in j-clas"
Ưu: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Khuyết điểm: "Screaming children and passengers that don't follow simple instructions or cue with respect"
Ưu: "the service"
Khuyết điểm: "the entertainment"
Khuyết điểm: "Good floght"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "price and food"
Khuyết điểm: "Customer service need to get way better"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Khuyết điểm: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
Ưu: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Ưu: "Excellent food and service. Very friendly and professional crew."
Ưu: "Large set of movie choices to pick from."
Khuyết điểm: "Disappointed that I couldn't choose my meal options - was given a menu that said you could pick between more than one meal. But every single time the food cart arrived (6 total among 4 flights), was told there was no options."
Ưu: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."
Ưu: "Best movie selection, best food. They even came around with pieces of Turkish delight right after we took off. Turkish Air makes it worth flying through Istanbul to get to western Europe!!"
Ưu: "Crew food and entertainment system had many options which helps on such a long flight"
Khuyết điểm: "Leg room was below average. Entertainment system only had movies. No tv shows so nothing of short duration"
Ưu: "Comfortable. Excellent service"
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