Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Brazil
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Brazil đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Việt Nam từ Brazil có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay đến Brazil với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Việt Nam từ Brazil tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Space and courteousness"
Khuyết điểm: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Ưu: "Excellent service from the cabin crew."
Khuyết điểm: "The Japanese (Washoku) breakfast was not as good as I expected."
Ưu: "Crew was amazing, food was filling & plentiful."
Khuyết điểm: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."
Ưu: "Excellent crew!"
Ưu: "Very friendly and caring"
Khuyết điểm: "i can not think of anything. Great crew Great experience"
Ưu: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."
Ưu: "Slept much of the time"
Khuyết điểm: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ưu: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Khuyết điểm: "They need some vegetarian options for meals."
Ưu: "The service...the food...the entertainmrnt....tq tq tq"
Ưu: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Khuyết điểm: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
Ưu: "Staff is awesome"
Ưu: "The seat was nice"
Khuyết điểm: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."
Ưu: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
Ưu: "The staff is very nice."
Khuyết điểm: "The exonomy seats."
Ưu: "Friendly staff and great food. Cabin was spacious even for Economy."
Ưu: "Comfortable seats, very friendly staff."
Ưu: "attendents were very friendly and very accommodating."
Ưu: "Very convenient and generally positive experience on this flight. Modern aircraft as well."
Khuyết điểm: "Small seats, what do you expect from economy."
Ưu: "Service was great."
Khuyết điểm: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
Ưu: "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."
Ưu: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Khuyết điểm: "The long security lines in Tokyo for transfer."
Khuyết điểm: "No"
Ưu: "Almost everything was good"
Khuyết điểm: "Check in was complicated."
Khuyết điểm: "Nothing"
Ưu: "The crew was very efficient and the food was also good"
Khuyết điểm: "You should add some veg dishes"
Ưu: "Food and movies."
Khuyết điểm: "One of the stewardess had an unfriendly look on her face."
Khuyết điểm: "Limited number of movies"
Ưu: "Great food on ANA flight from Malaysia to Tokyo."
Ưu: "5 stars around"
Ưu: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Ưu: "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
Khuyết điểm: "NONE"
Ưu: "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
Khuyết điểm: "Today's flight was delayed and set back arrival by twenty minutes."
Ưu: "I love ANA airlines ❤"
Ưu: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Ưu: "pleasant service. no surprises, delays , etc. thank you."
Khuyết điểm: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."
Ưu: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Khuyết điểm: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Ưu: "Crew services"
Khuyết điểm: "Seat space, window side, especially foot area no space for my bag and legs"
Ưu: "Attentive crew"
Khuyết điểm: "Landing was rough and bumpy"
Ưu: "As expected from the Japanese, super polite snd patient."
Khuyết điểm: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
Ưu: "Not overcrowded"
Khuyết điểm: "Short flight, needed to purchase food"
Ưu: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
Ưu: "Staff was nice and attentive"
Khuyết điểm: "Uncomfortable seats. Don't recline. Could use more film choices."
Ưu: "Very comfortable, and the crew was excellent."
Khuyết điểm: "The international breakfast (Spanish Omelet) was mediocre. Poor movie selection – United has a much better and larger selection of movies."
Khuyết điểm: "The seats were uncomfortable to sleep in."
Ưu: "Our seats did not recline, but were locked in the fully upright position, making it impossible to sleep. If this is policy for ANA, many customers will go to other airlines."
Ưu: "I liked the food and the personal television you get. You can play video games on it which was cool."
Khuyết điểm: "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
Ưu: "Early arrival. Crew very good."
Khuyết điểm: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
Ưu: "Add snacks between the males"
Khuyết điểm: "Thank you"
Ưu: "Seat comfortable"
Khuyết điểm: "Food"
Ưu: "The crew was very friendly, kind, and helpful."
Khuyết điểm: "I couldn’t find any music that I liked - classical, soft rock, etc"
Ưu: "Clean, modern planes, on time, good service amd team."
Khuyết điểm: "If they bump me up to First or Business class.... :p"
Khuyết điểm: "Delayed by 1 hout"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Everything was GREAT!"
Khuyết điểm: "Lights did not work, so diner was guessing whats was in the tray"
Ưu: "Crew was OK."
Khuyết điểm: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Khuyết điểm: "Long trip"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Khuyết điểm: "We requested the wheelchair but it wasn’t provided"
Ưu: "Great crew and front desk"
Khuyết điểm: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Ưu: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Khuyết điểm: "Seat didnt fit to me."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Overall a good service with good food."
Khuyết điểm: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."
Ưu: "Very nice staff."
Khuyết điểm: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."
Ưu: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Khuyết điểm: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Ưu: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Khuyết điểm: "Nothing"
Khuyết điểm: "Stupid and unbelievable rules"
Khuyết điểm: "The seats were cramped"
Ưu: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Khuyết điểm: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Khuyết điểm: "Horrible customer service."
Khuyết điểm: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Ưu: "The Plane was good but not updated with new data"
Khuyết điểm: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Khuyết điểm: "Lack of internet access is not acceptable during long flights."
Khuyết điểm: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Ưu: "Good service from cabin crew"
Khuyết điểm: "Seat is quite small compared to other flight"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "asian vegetable meal was uninspired"
Ưu: "One of the best flights in the past 5 years! 5 gold star service!"
Khuyết điểm: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Khuyết điểm: "Food"
Khuyết điểm: ",also I had to wait for longer time again due to less people for wheel chair assist.."
Ưu: "Lots of space as the flight quite quiet. Very friendly staff."
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "No entertainment"
Khuyết điểm: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Ưu: "Aircraft was new and good."
Khuyết điểm: "Non Vegetarian meal was over by the time the service reached me."
Ưu: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"
Khuyết điểm: "NA"
Ưu: "It was a quiet flight"
Khuyết điểm: "All good"
Ưu: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Khuyết điểm: "Keep the good work."
Ưu: "plane is comfortable and business class bar is great"
Khuyết điểm: "Boarding was a mess and food is terrible"
Ưu: "Entertainment, punctuality, helpful crew"
Khuyết điểm: "Food"
Ưu: "Crew was great"
Khuyết điểm: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Ưu: "I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly."
Ưu: "Plane was large and comfortable."
Khuyết điểm: "Boarding was chaotic and confusing."
Ưu: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
Ưu: "In general, everything as expected, some crew members were even extra nice."
Khuyết điểm: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Crew were excellent"
Khuyết điểm: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Khuyết điểm: "Boarding system. Final call on gate and it's to get to 2 more areas."
Ưu: "Nothing as such"
Khuyết điểm: "Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights"
Ưu: "Staff were friendly. Aeroplane clean"
Khuyết điểm: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
Ưu: "Everything was very good"
Ưu: "Good facilities, food and entertaniment. Seat comfort not so good."
Ưu: "Positives were the movie options and they give you a kit with an eye mask etc"
Khuyết điểm: "Flight was delayed 50 minutes. Crew was all grumpy making the delay and flight less bareable. They were attentive, not sure I saw anyone smile. It wasn't pleasant"
Ưu: "For emergency cace I cancel my trip can u return my mony Pack please"
Khuyết điểm: "Efundmony"
Khuyết điểm: "Zero opportunity for refund or rescheduling. Response: 'Sorry for your misfortune but no refund is available since you used a third party ."
Ưu: "I liked the food and entertainment only."
Khuyết điểm: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
Ưu: "Nice food. Fast boarding. Liked the small bag with travel products."
Khuyết điểm: "Crew gathered blankets 30' before landing while the cabin was really cold. Crew didn't ask if you want sth to drink and were just passsing by with the trays.Movies didn't have english subs while at the same time sound was bad."
Ưu: "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
Khuyết điểm: "We were sitting in row 36 (D,E,F,G). Everything was fine until we realized there was a leak in the plane. On take off and landing the A/C leaked all over our clothes and seats. When we reacted and stood up, the flight attendant screamed at us and told us to sit down. Afterwards, the flight attendant asked us what was wrong and she had realized that the AC had leaked on us. All she did was put towels on our seat and walked away. For at least 10 minutes I had to raise a towel to catch the water from dripping onto our heads during lift off and landing."
Ưu: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Khuyết điểm: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"
Khuyết điểm: "Emirates cost cutting is beginning to show on the menu. Used to be excellent food, now average at best compared to other top-end airlines."
Ưu: "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
Khuyết điểm: "The food is not as good as expected I actually did not eat the food, it was just not good."
Khuyết điểm: "We waited for our luggage more than one hour which was more than the flight time from Bahrain to Dubai. That is why I described my trip as poor"
Ưu: "Entertainment system is good"
Khuyết điểm: "Comfort. Cramped and crowded. Crew doesn't enjoy their job."
Khuyết điểm: "Changing the flight schedule without any concideration!"
Ưu: "The staff is super friendly and professional."
Khuyết điểm: "I paid for an assigned window seat (18K) at the front of the plane. However when I arrived to my seat I was told that there is a handicap person in my room and I can't sit there and was offered a seat in the back of the plane. Yes of course I understand and wouldn't want to move a handicap person to get to my seat but at the same time I believe the seat assignment fee which I paid in advance should be refunded."
Khuyết điểm: "Leg space too less. Cramped seats"
Khuyết điểm: "Nothing"
Ưu: "They canceled our flight because they were over booked ,we had to stay overnight , overall very unhappy with the airline , they forced us to purchase new tickets , will take legal action against the airline"
Ưu: "Spacious, great service, amazing entertainment selection. Food on the return leg from Dubai to Seattle was bland and not tasty. Uninspired. But the leg to Dubai from Seattle is great food. Very tasty"
Ưu: "i will be recommending Emirates to ally my friends which will ever be able to use them"
Ưu: "The seat was comfortable."
Khuyết điểm: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Ưu: "Boarding announcements somewhat vague - not repeated often enough"
Ưu: "Nothing !"
Khuyết điểm: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Ưu: "Your staff are amazing....very welcoming, attentive and a joy to be around. I was comfortable i.e leg room was right for my long legs."
Khuyết điểm: "You offer limited choices on food with consideration to Diversity of your clientelle. Your meal vouchers offer substandard meals in the few selected restaurants. I had layover period of 10hrs on.my return leg and about 6/7hrs. These are extremely long hours to sleep on those uncomfortable lounge chairs. This was the worst experience in my flying time."
Ưu: "Very nice service"
Khuyết điểm: "Nothingnothing"
Ưu: "I like the selection of movies."
Khuyết điểm: "The check-in and gate staff were trying to weigh our carry-ons and make us adjust things when ultimately does it matter how much weight I can carry on the flight? What if I gained 20 pounds since I booked my ticket. Will I be charged? Seriously, if it's that big of a deal, there should be a limit on weight of the person plus their carry-ons. Thin people should not be hassled! I am saving a hundred or so pounds by not weighing so much! Stop hassling us for carry-ons!"
Khuyết điểm: "Baggage claim in Hyd took more than 2 hours"
Ưu: "I could not get the barding pass to chennai at seatle itself"
Ưu: "Everything was efficient and fast. The entire staff was friendly and helpful."
Khuyết điểm: "Slow cleanup after food service."
Ưu: "The polite behavior of cabin crew."
Khuyết điểm: "In flight EK 231 dinner is served for passengers at early hours 3.30 after taking off from Dubai. I personally feel this meal is unnecessary as people would have had dinner 3 or 4 hrs earlier."
Ưu: "Very helpful crew"
Khuyết điểm: "Like almost everything"
Ưu: "Great enterteiment, spacious seats and great service"
Ưu: "Food and entertainment seemed a bit upscale."
Khuyết điểm: "Young air hostesses with a bit of attitude. Wouldn't talk, just shake their heads in a weird way, to ask about what I wanted to drink or eat. None of my luggage made it."
Khuyết điểm: "Terrible food . Eco seats tighter than any other airline . Cattle style ."
Ưu: "Wasn't awake, can't say"
Khuyết điểm: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Ưu: "Great flight"
Ưu: "sidefini landig, merci."
Ưu: "Great helpful flight crew"
Khuyết điểm: "Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight"
Ưu: "Service was excellent"
Khuyết điểm: "Carry on baggage size misleading"
Ưu: "Food was ok"
Khuyết điểm: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Ưu: "Captain was great !"
Khuyết điểm: "Food"
Khuyết điểm: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."
Khuyết điểm: "Punctuality"
Khuyết điểm: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Ưu: "friendly and helpful crew"
Khuyết điểm: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"
Ưu: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Khuyết điểm: "Seat confort"
Ưu: "The crew was excellent, very good food, good entertainment"
Ưu: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Khuyết điểm: "It was perfect !"
Ưu: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"
Ưu: "The flight waited for us as transit after delay of the firs flight from Munich"
Khuyết điểm: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."
Khuyết điểm: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Ưu: "Same as above"
Khuyết điểm: "SAME AS ABOVE"
Ưu: "nice flight"
Khuyết điểm: "2 hours delay!"
Ưu: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Khuyết điểm: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."
Ưu: "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Khuyết điểm: "I can’t think of anything I did not like at all"
Ưu: "Nice self boarding"
Khuyết điểm: "No big screen to communicate priority to boarding since I am deaf."
Ưu: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Khuyết điểm: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."
Ưu: "The head fligh attendant was very nice and welcoming and informative she personally took care of our carry on to put in the check in..."
Khuyết điểm: "I was not able to buy from the duty free discounted offers on the plane. The discounted shopping panflet was not on my LA/Zurich flight.... so I didn't see it and did not buy then.... And on my second part of the trip Zurich/Nice they refused to sell me to me from the Duty Free because they didn't have time..... :( The dark hair flight attendant in the back of that plane was not informative or nice....I had to talk to the head flight attendant in the front of the plane, she was more professional! Other than that everything was good!"
Ưu: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Khuyết điểm: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."
Khuyết điểm: "I booked two tickets but could not pick seats for my partner. We ended up in bad seats next to the bathroom."
Ưu: "Basically the worst flight ever"
Khuyết điểm: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"
Ưu: "The crew took very good care of us with food and drinks"
Khuyết điểm: "Updates by the captain about the situation were too few, too infrequent."
Ưu: "Crew was attentive and courteous. Everything from check in to landing was simple and streamlined."
Ưu: "Professional service"
Khuyết điểm: "Lounge in Dublin poor"
Ưu: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Khuyết điểm: "No complaints it was excellent"
Ưu: "perfect and easy"
Ưu: "Crew was great. Flight kept time. Safe trip. Thank you."
Khuyết điểm: "The on board duty free did not have ample change, so I had to forfeit $3 in change.. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"
Ưu: "Everything. They are in their own class."
Khuyết điểm: "Nothing"
Ưu: "It was okay. No complaints. I appreciated that I was given a seat near the front to run and make my next flight."
Khuyết điểm: "my ticket was changed and messed up and could be due to language and understanding, I ran a lot to get to my flight and had to go back and forth between the check in line and ground force and wait out of line until a resolution was found."
Ưu: "The service was great, the staff was very friendly and helpful"
Khuyết điểm: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."
Ưu: "Fast journey despite a short delay it arrived on time."
Khuyết điểm: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Ưu: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Khuyết điểm: "Very long time to board which resulted in flight leaving late"
Ưu: "Not very much. At least the staff was friendly."
Khuyết điểm: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."
Ưu: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Khuyết điểm: "-That I can't always fly Swiss"
Ưu: "good food, excellent entertainment selection"
Khuyết điểm: "late boarding, late take off, missed my connection"
Ưu: "Attentive crew offwring water frequentlyflight"
Khuyết điểm: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."
Ưu: "The courteous and helpful crew. The food and snacks."
Khuyết điểm: "The cramped seats and the poor leg room."
Ưu: "The thing I liked most was being offered water routinely. I think I had the options to have a glass of water six times on my flight. For some reason flying really dries me out - so I really appreciated that. The seats were more spacious than the average flights I take. There were lots of movie options. There was more than enough space in the overhead compartment. I"
Ưu: "I got business class upgrade, so everything was pretty much awesome. Also, Swiss Air gives you a fun little bag as a souvenir."
Ưu: "Great flight crew, on time performance"
Khuyết điểm: "Seats could be more comfortable"
Ưu: "Nice Aircraft"
Khuyết điểm: "Unfriendly crew"
Ưu: "That is wasn't crowded"
Khuyết điểm: "That I had a 5 hour delay and I was t informed about it earlier"
Ưu: "Not applicable"
Khuyết điểm: "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."
Ưu: "friendly staff"
Khuyết điểm: "encouraging passengers to do more social distancing at gates"
Ưu: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Khuyết điểm: "The crew should have been there with the passengers"
Khuyết điểm: "Food and service"
Khuyết điểm: "1 hour delay due to weather"
Ưu: "The crew are very nice and the service is really good."
Khuyết điểm: "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."
Khuyết điểm: "Leg room Food choices"
Khuyết điểm: "Seats are uncomfortable, not enough leg room."
Khuyết điểm: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
Ưu: "Sweet crew members"
Khuyết điểm: "Nothing."
Ưu: "We received kosher meals and snacks on both legs of the flight which we really appreciated. The flight attendants were pleasant and helpful. In flight movie and music selection was good. Bathrooms clean and well attended. Flights were on schedule."
Khuyết điểm: "I generally don't like flying. Sorry. Seats were very tight in Economy. Not enough water, though we usually bring it."
Khuyết điểm: "Once again they were late to arrive to my connection (with them), we had to run to the gate, still had to wait for boarding, and when i got to Tel-Aviv i found out that one of my suitcases was left behind !!!"
Khuyết điểm: "Seats are not comfortable you end up with bad neck pain"
Ưu: "The meals and in flight entertainment."
Khuyết điểm: "I needed more leg room. I felt squeezed"
Khuyết điểm: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"
Ưu: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Khuyết điểm: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Ưu: "Friendly staff, decent meals, comfortable seating"
Khuyết điểm: "Istanbul airport- needs major refurbishment"
Ưu: "The crew"
Khuyết điểm: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian. My Screen was broken."
Ưu: "Turkish Airlines always has decent food and entertainment."
Khuyết điểm: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Ưu: "Convenient take off time. Arrived earlier for better connection."
Khuyết điểm: "Nothing"
Ưu: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Khuyết điểm: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."
Ưu: "The staff!"
Khuyết điểm: "The turbulence lol"
Ưu: "Very spacious seats, attentive and friendly crew, delicious food selection and presentation of food, fresh food offered for snacks, outstanding lounge in Istanbul"
Khuyết điểm: "Extra security check before getting on the plane during which my 11-year-old son was separated from me since they had different lines for males and for females."
Ưu: "Food was good. Entertainment worked."
Khuyết điểm: "I booked a window seat but the seat I got had now window. I couldn't do online check-in."
Ưu: "Flight was on time, staff were professional"
Khuyết điểm: "The food was not sufficient. Only one choice of food which is pasta was served as the chicken was finished. This happened in both flights. They didn't have enough drinks as well.Boarding took a long time. More staff needed to ease boarding stress"
Ưu: "Finally getting to New York after they let my 1st connecting flight leave without us and the other dozen or so passengers that were supposed to be on that flight to JFK."
Khuyết điểm: "Everything else was awful. Due to the previous flight being late arriving/departing we got to Istanbul late then they couldn't park the plane to de-board. We missed our connection and were stuck in Istanbul for an entire day. The customer service related to this mistake were awful, blaming us, telling us it wasn't their problem, and constantly trying to get refer us to another representative or their website rather than attempt to resolve the issues. Worst flight experience I've ever had."
Ưu: "Pretty much everything except for the fact that they have no entertainment in Russian"
Ưu: "The stewardesses were cute"
Khuyết điểm: "Asked for a refund, Turkey is a hot spot for terrorism and Americans have been evacuated from this country. Airline would not refund or let me change names on my tickets. I will never deal with this airline again."
Ưu: "Exceptionally nice crew, outstanding amenities, best food I've ever had on an airplane. I especially liked having the option of traditional Turkish fare."
Khuyết điểm: "The boarding process could have been more organized. I had a business class ticket and could not find the priority boarding line. The first ground crew member I asked was abrupt and sent me to the back of the long line. I caught the attention of a different crew member and he motioned me to the front of the line--it was a little awkward saying "excuse me" to each person that I passed. (I am not used to being a priority passenger!) Once my documents were cleared and my carry-on was inspected at the gate, it was not clear whether to take a seat or to go somewhere else."
Ưu: "Free wifi for business class HD movies + good quality DENON headseat"
Khuyết điểm: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Ưu: "you are the best airline i flew leg space leg stool recliner food politeness of stewardess everything"
Ưu: "Friendly corteus service, always trying to please."
Khuyết điểm: "My connection is very long on the return, but I was ablessed to take a compimentary tour in Istanbul"
Khuyết điểm: "the delay in the departure"
Ưu: "I really appreciated the service. I asked questions that were real to me but could come across like childish and the staff took great care of me."
Ưu: "Staff on plane were friendly and respectful"
Khuyết điểm: "Landing was rough , boarding gate is isolated from amenities"
Ưu: "On Time, spacious, clean and well taken care of, very friendly and helpful crew. Entertainment is also excellent."
Khuyết điểm: "Nothing"
Ưu: "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
Khuyết điểm: "The crew wasn't able to speak in German, even though they spoke perfect English."
Khuyết điểm: "I did not like the kind of airplain it is not like the plain it gose to uorp or usa. Please try to imrove and bring good airplain. I flyed from dammam and bahrain and the ace of the plain for differnte time it was not good."
Ưu: "Crew were excellent making everyone comfortable in a long flight."
Khuyết điểm: "Nothing arrived on time even though it departed late"
Ưu: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
Khuyết điểm: "No inflight entertainment. Food was poor, but it was only a short flight."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Ưu: "Everything was great!"
Ưu: "I like the food, seats and customer service"
Ưu: "Crew was fine; food fine."
Khuyết điểm: "These were probably the most uncomfortable seats I've ever flown in. I'm only 6 ft 1 inch, so I'm not unusual. I could not sit with my knees facing front; I had to splay them out. The tray table would not come all the way down flat before it hit my knees. If there were a lower rating than poor, the seats would have won it; Movies were among the worst ever. where do you get them?"
Ưu: "Great service, awesome crew, delicious food, wonderful entertainment. They know how to take care of the people!!! My favorite aorline so far !!"
Ưu: "Loved all around."
Khuyết điểm: "I loved it."
Ưu: "The crew works very hard to make sure everyone is safe and comfortable. I appreciate it very much. The food service is quite good and the entertainment is excellent. The price is excellent for the service you receive. I agree with other reviews that a tall person will be very uncomfortable with the leg room. I am 5'7' (170 cm) and my knees hit the seat in front of me when the seat was leaned back."
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