Everything was wonderful!
My experience at checkin counter at Amritsar airport was not good. The lady at the desk didn’t allow me to carry 1 kg extra in carry on trolley. In 15 years of flying experience with different airlines, trolly weight was checked for first time. Looks like Qatar Airways has different rules based on the countries.
The food was bad. Cold rice and dal and poor quality. I paid extra for sitting, but did not receive the service. It was 15.5 hours flight. When I ask for water, the air hostess answer was to wait. I had to get out to ask for water. They should be providing water or juice all the time. Hydration is important for everyone. The flight from Miami to Doha was good. Food should always include fruits and vegetables.
Horrible Airline. They kept me in Lagos for 2 days after I was scheduled to fly. Reason, flight has been overbooked. I am never using this airline again.
Good food, comfortable seating, excellent service, affordable air fares, professional/friendly crew. This was my first Qatar airways travel. Enjoyed the travel very much. I will choose Qatar airways for my future travel and recommend to my family and friends. Thank you for making my travel enjoyable.
Khuyết điểm: "On time performance."
Ưu: "The seating was cramped for a 14 hours flight but the staff was excellent."
Khuyết điểm: "Food options not always what I was expecting."
Ưu: "So so"
Khuyết điểm: "More care and warmth"
Ưu: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "Everything was great"
Ưu: "Too crowded"
Khuyết điểm: "One more staff will be better"
Ưu: "The crew was good. Good movie selection."
Khuyết điểm: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Ưu: "Nice crew, 1 hr free WiFi"
Khuyết điểm: "Significant delay on jetway, temps uncomfortable,"
Ưu: "Attentive crew, good menu"
Khuyết điểm: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Ưu: "Staff on the plane is fantastic."
Khuyết điểm: "No option to pick a seat in economy class."
Ưu: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Khuyết điểm: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."
Ưu: "Food was quite good along with service"
Khuyết điểm: "No entertainment or tv monitors - 6 hours of no movies!!!"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Khuyết điểm: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"
Ưu: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "The Crew has been excellent"
Khuyết điểm: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Ưu: "- Service - Food Quality"
Khuyết điểm: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Khuyết điểm: "Seat not very good"
Ưu: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Ưu: "Everything except food"
Khuyết điểm: "Food"
Ưu: "Very nice. Everything was great."
Khuyết điểm: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."
Ưu: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Ưu: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Khuyết điểm: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Ưu: "service, cleanliness"
Khuyết điểm: "seats too narrow, but understandable"
Ưu: "Their food and crew was good."
Khuyết điểm: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."
Ưu: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Khuyết điểm: "Wait time at Doha for next flight."
Khuyết điểm: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Ưu: "Crew was friendly."
Khuyết điểm: "Catering not up-to the standard. Ran out of food. Seats too congested"
Ưu: "Excellent crew and service"
Khuyết điểm: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Ưu: "It was a good flight. I'd give it 4 of 5 stars."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Khuyết điểm: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
Ưu: "Service always attentive , availability of food on demand outside scheduled meals ."
Khuyết điểm: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"
Khuyết điểm: "The food in economy class and the lack of interest of the air hostesses."
Ưu: "The staff was good and food as well had a great trip"
These tickets were purchased with a stolen credit card. These people should have been arrested.
Good service and hospitality. I would recommend for special need kids parents to travel.
Check-in should be faster. We waited for almost 1hr to complete check-in
Food was cater to one nationality staff did what they could but could not help family with controlling there kids dreaming on flight was the worst time on Emirates flight in 15 years dont know if will fly again with this airlines
Khuyết điểm: "This crew was much better. Smiling, happy and helping."
Khuyết điểm: "Attendans have been impatient, nervous"
Khuyết điểm: "The crew wasn’t that friendly! Neither when boarding as in the plane"
Ưu: "The crew was really nice."
Khuyết điểm: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."
Ưu: "Entertainment system"
Khuyết điểm: "The food and the crew way of speaking to people"
Khuyết điểm: "Too long of a wait for "parking" after landing"
Ưu: "Seating and entertainment was very good."
Khuyết điểm: "Hindu Non vegetarian meals could have been better"
Khuyết điểm: "It was good service by emirates"
Ưu: "The crew and food was great."
Khuyết điểm: "The insect repellant sprayed twice through the cabin was horrible."
Khuyết điểm: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Khuyết điểm: "Internet on board wws not working"
Khuyết điểm: "Nothing. The video quality and sound were not great"
Ưu: "Like the cabin crew... comfortable seat in the business class"
Ưu: "Excellent. All the staff were great and helpful."
Khuyết điểm: "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."
Ưu: "Modern spacious plane, on-board experience all fine. Flat beds in Bysiness are great."
Khuyết điểm: "Boarding is shambolic - no signs, no announcements, first class passengers get herded into a large pen with the others , which leads to no reliable priority boarding. Flight was delayed 25 minutes (advised by kayak not Emirates); no acknowledgement of it - departure boards never reflected it, no announcement."
Ưu: "Good as usual"
Khuyết điểm: "Nothing I can think of"
Khuyết điểm: "luggage did not make connecting flight from dubai to jfk, inspite of pilot telling us 1 hour or so delay was waiting for luggage. at jfk was told can get same night if want to. this proved futile . spent hours at JFk waiting and talking to Emirates. spoke with multiple agents including Luz, sarah, etc. finally around 12 midnight was told customs would not release till next day. but promised to get it to us by 12noon next day (flying to wyoming next day at 330 pm) . this did not happen. again multiple phone calls and promises , failed. Kiamaria even got text of address in WY where 2 suitcases should have gone. All 4 suitcases were sent to NJ and arrived at 9pm. more phone calls. this time Rachel helped with fedex labels unfortunately more problems as fedex said no barcode and we had to go to fedex office and finally they took care of it so many hours wasted, not to mention the anxiety and frustratioon How are you going to reimburse all this ????"
Ưu: "It's time to check the competition."
Khuyết điểm: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"
Ưu: "The relaxed environment and the crew are amazing"
Khuyết điểm: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
Ưu: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Khuyết điểm: "Can't think of anything. Really."
Khuyết điểm: "seats wouldn't recline, they say it is a mechanical, I had to sit uncomfortably for 16 hrs"
Ưu: "Best entertainment system."
Khuyết điểm: "Wifi didn't work. Seats could be more comfortable."
Khuyết điểm: "Broken seat, little leg room...A380 is a much better plane than the airbus."
Ưu: "The food was decent."
Khuyết điểm: "While checking in, they demanded me to show them my ticket back to the US and insinuated that I will stay in Rio permanently. There was a very disorganized line to get into the plane. They also forgot to give me immigration forms for Brazil."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Bumped up to first class"
Khuyết điểm: "Service"
Ưu: "The service is excellent!"
Khuyết điểm: "Crammed, staff poor"
Ưu: "Great service all round and lovely staff on board! A delight to fly."
Ưu: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Khuyết điểm: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."
Khuyết điểm: "Very cold. Limited new/quality music to choose from..."
Khuyết điểm: "Boarding at Dubai was like a disaster"
Ưu: "Flight was comfortable, plenty of legroom, good entertainment options"
Khuyết điểm: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
Khuyết điểm: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Ưu: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Ưu: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."
Ưu: "The team was fantastic. Always willing to help."
Khuyết điểm: "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
Ưu: "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
Khuyết điểm: "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
Ưu: "I love Emirates, it's so clean, delicious food"
Khuyết điểm: "I love every bit of it"
Ưu: "Crew were good."
Khuyết điểm: "Food is not so good."
Khuyết điểm: "When covid don't exists"
Ưu: "The flight was on time. Crew was pleasant."
Khuyết điểm: "The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock."
Ưu: "Good food, great seats, nice movies"
Khuyết điểm: "Offer water once more, later on in the flight"
Ưu: "Crew was great, had a comfortable flight."
Ưu: "I liked everything. The crew was nice, there was leg room and if people wanted they could watch a movie. There was a nice small meal even though it was only an hour flight."
Khuyết điểm: "Well, I'm not exactly sure. I understand why there were many different languages for the announcements. English, Korean and Japanese. Even though that stops what you're doing on the screen, it can't really be helped, unless they know which language each person prefers in each seat and programs the message to only play in that language for each individual seat."
Khuyết điểm: "check in process"
Ưu: "The. Crews are amazing. Nice/comfy flight."
Ưu: "Crew amazing, seat comfortable"
Khuyết điểm: "More new movie and menu for food diversity like noodles sandwiches.,,,"
Ưu: "Delayed the whole night on the first flight and almost 2 hours on the flight back. Unbelievable!"
Khuyết điểm: "The airline's on time record has got to improve. Period."
Ưu: "Best flight I’ve ever been on!"
Khuyết điểm: "It had just snowed 20” in Seattle, so we had a short delay."
Ưu: "The price. Significantly cheaper than our normal ride on EVA through Taipei. Having said that...won't do it again."
Khuyết điểm: "We travel between the US and Asia a couple of times a year and normally fly on EVA, who has wonderful service and great food. We took Asiana this time because the ticket price was significantly less than EVA. Below are the reasons we won't do it again. 1. The food was awful. My wife had the Asian dishes and I had the Western dishes. Both were well below the quality of food we're used to on EVA. 2. Transit in Seoul. On the way to Bangkok from LA we had 50 minutes to transit Seoul to our next flight. The transit security line was quite long and it was obvious that we, along with a few dozen other passengers, weren't going to be able to make the connection. After much complaining from us and our fellow passengers they ran us through another security line. Rushed to the airplane and made it. On returning to LA from Bangkok it was exactly the opposite. The only option was nearly 8 hours connection in Seoul. But we had plenty of time to negotiate the transit security line. These connect times did not occur because of a last-minute ticket purchase. I purchased these tickets in July for a December/January flight to Bangkok and return. 3. Inflight service was not at the level of EVA. Like any other Asian carrier, the flight attendants were light years ahead of ANY US airline crew, but below the standard of EVA. Waking you up to eat a meal (I typically don't eat dinner at 1AM), etc. I was sleeping with my seat reclined and the flight attendant took it upon herself to upright my seat at meal time and woke me up, presumably so the person in the seat behind me was more comfortable with space to eat their meal, but hey...I purchased the seat to sleep just like the other passenger purchased the seat to eat, so I think I had just as much right to "my space and comfort" as the other passenger did. Just little stuff that doesn't happen on EVA. 4. Inflight entertainment is lacking as compared to EVA. Few movie and TV choices, few game choices. 5. We sat in economy. The seats were not very comfortable. Seems the cushions were thin and it became like sitting on plywood after a while. Legroom on the 747 flight wasn't so great, but there was plenty of legroom on the A380. The A380 seating was still kinda hard, but the legroom sure helped. 6. Boarding process. Poorly organized. Nobody pays a bit of attention to "boarding by row number". Consequently it's a bit of chaos during boarding. The old saying, "you get what you pay for" is true. For a flight of that length I won't choose to save the $200 or so per ticket and will ride on EVA. We've proven to ourselves that EVA is just pretty hard to beat."
Khuyết điểm: "4 hours layover plus 3 hours delay. Horrible."
Khuyết điểm: "스튜어디스 분이 애들이 우니까 귀찬은 표정을 지으셧고, 애들 밥도 배식때 빼먹고, 애가 화장실 가려고 기다리는데 배식 차를 비켜주지 않아서 되게 오래 기다렸고, 결국 다른 엄마가 비켜 달라고 해서 비켜주고, 비행기 착륙전에 애기 우니까 따든다고 사탕을 갖구와서 안 먹겟 다는데 억지로 입안에 넣어 줬다."
Ưu: "Excellent ethnic Korean food. Attendants were extremely polite and and professional."
Khuyết điểm: "Mass Boarding procedure was inefficient. Same Airline boarding out of Chicago had groups according to sets of row numbers, and was much more efficient. Should use in all cases."
Ưu: "charming efficient staff"
Ưu: "Flights on time , good seats and a good services"
Ưu: "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
Khuyết điểm: "food isn’t quite as fresh, delay time made the transfer between flight very tight"
Ưu: "Crew very attentive and friendly"
Khuyết điểm: "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
Khuyết điểm: "Always late"
Ưu: "Food was great, love the extra leg room as a 6ft tall guy, flight attendants were awesome"
Khuyết điểm: "Everything was great"
Ưu: "Crew was nice. Food pretty good"
Khuyết điểm: "Every plane delayed."
Khuyết điểm: "All"
Ưu: "Everything was great. Thank you Asiana"
Ưu: "The crew was friendly and helpful."
Khuyết điểm: "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
Ưu: "Great. Attendants are great"
Ưu: "I liked everything about the airlines, the flight attendants are so respectful and kind. They go out of their way to help the packager get comfortable and settle in there seat before and after take off. I have been a member with Asian Airlines for 6 years and won't change airlines for nothing even if I have to pay a little extra for great service."
Khuyết điểm: "I have no complaints with this Asian Airlines."
Ưu: "Flight attendants were far more friendly and courteous that the Asiana trip I took from ohare Chicago to Seoul"
Khuyết điểm: "Had no complaints"
Ưu: "Good leg room. Short flight 1.5 hours."
Ưu: "Between the legs of my Asiana flights, I had a 9-hour overlay at INC. Upstair in the same area with the pricey and exclusive lounges for elite travelers, there was a "Nap Space" or "Nap Place: a large suite of rooms with maybe sixty comfortable couches to catch up on missing sleep... with no sign-up required and no supervisory staff. And totally free of charge! Every airport should consider having such a welcomed service. Also at INC, bona-fide transit passengers with a outbound boarding pass can take a free shower (soap and towels provided as well?). Wow. These amenities surely make INC one of the least loathsome airports in Asia at which a day-long layover may be spent."
Khuyết điểm: "No downside!"
Khuyết điểm: "WTF IS MY LUGGAGE. No compensation for my lost luggage. I had to buy clothes and basic necessities out of pocket because the airlines have no clue where my luggages went."
Ưu: "Great modern, spacious and quiet plane Airbus 380, great entertainment options."
Ưu: "I liked everything about the flight. The attendants were kind and I received great service."
Khuyết điểm: "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
Ưu: "The flight attendant service were attentive unlike US counterparts."
Khuyết điểm: "Air was centrally controlled and no individual seat air nozzle. So when you are hot there is no directional air nozzle. There's no power source. On the 777 plane. Movies were Korean."
Ưu: "I got randomly upgraded. That was my first time flying business. It was pretty lovely. Lots of room, highly attentive staff that calls you by name."
Khuyết điểm: "I guess the buttons that controlled the seat were confusing but I can live with that."
Ưu: "We like the comfortable seats of the Airbus 380, the crew services. The food is ok; the entertainment is good"
Khuyết điểm: "The boarding should be categorize in row number to avoid long line and delay."
Khuyết điểm: "Seat needs more cushioning"
Ưu: "Crew was friendly from start to finish."
Ưu: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Khuyết điểm: "Limited in flight entertainment for children."
Ưu: "Well they upgrade us to business class and lets me tell you, if inhvar that kind of money, I would buy that business every time I travel. The best time and didn't want to get off."
Khuyết điểm: "Nothing that I didn't like. Very impressed from beginning unti landed."
Ưu: "Very professional and attentive staff.... Probably the best airline I have every experienced"
Khuyết điểm: ".."
Khuyết điểm: "the flight was late 30'."
Ưu: "The air "exercises" that you are forced to watch at the end of any Asiana flight are a joke- pressing on three pressure point? How about some leg or arm stretches? Flight took off and landed. Poor cabin speaker system; could not understand anything."
Ưu: "Food, service were great"
Ưu: "For the first time flying was impressed with everything . Crew was friendly and attentive."
Khuyết điểm: "Crew did not care passengers"
Ưu: "Good service Easy to board Flight attendant awesome"
Khuyết điểm: "The seat needs more space and comfort for long flight. A321 is too small for long flight."
The extra special touches make the experience! Turkish Airlines hands out little care packages for international flights with slippers, ear plugs, a sleep mask, and other little overnight goodies. The food is excellent quality, too. Highly recommend for overnight travel.
Ưu: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Ưu: "Crew were great and the airane was clean."
Khuyết điểm: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Ưu: "Good entertainment, movies ,etc... Helpful crew"
Khuyết điểm: "Very long lines and delayed boarding"
Ưu: "It was one of the best airlines in all respects. We flew economy and were treated very well. The stagg was lovely and the food plentiful and good. I will definitely fly them again. The website could be a little easier to navigate to check flight status and seat confirmation. They need to work on that. United airlines website would be a good place to start rheir study."
Khuyết điểm: "The website needs work. See above."
Khuyết điểm: "Tell passengers the truth from the start!"
Ưu: "Service and food"
Khuyết điểm: "None"
Ưu: "The service and the cleanse up to the tope"
Khuyết điểm: "they cancelled the flight 1882 3 days in a row without any clear explanation which is unacceptable. I had to spend many hours in a line each day to rearrange my flight."
Ưu: "The food and entertainment was good. The crew was very nice."
Khuyết điểm: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."
Khuyết điểm: "After returning home I found items had been stolen from my luggage. Specifically about half of the items in my first aid kit were taken. Total cost of replacement will be approx $30."
Ưu: "The friendly crew provided slippers, sleep mask, mini tooth brushes & paste, socks & lip balm for each passenger which was very nice. The food was really decent for airplane food & they provided free alcohol beer or wine with both of the 2 meals. Each seat had a usb spot to charge your phone & a nice screen for watching movies & tv shows. Wish there were more movie & tv show options, only suggestion."
Ưu: "I like crue"
Khuyết điểm: "3 days travel instead of 1 , WTF?????...."
Khuyết điểm: "I like everything"
Ưu: "Good seat comfort, good food, good entertainment"
Khuyết điểm: "Seat changed from aisle to middle without my knowlefge. Insufficient time between flights"
Ưu: "Good entertainment selection. Good enough food."
Khuyết điểm: "Not enough legroom. No need at all for those foot rests."
Ưu: "Everything seervice greatzwhe"
Khuyết điểm: "When the flight was over"
Ưu: "Food and entertainment were excellent!"
Khuyết điểm: "I almost got bumped off my flight because I didn't check in online. It was very stressful"
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Khuyết điểm: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
Ưu: "Number of times served and staff was excellent."
Khuyết điểm: "Had one entree option. Take it or leave it is the only choice."
Khuyết điểm: "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."
Ưu: "The crew was very attentive and the food is amazing"
Khuyết điểm: "After the second hour the temperature inside the aircraft was very warm started to sweat"
Khuyết điểm: "Same as above!"
Ưu: "It's really cheap prices"
Khuyết điểm: "But it's gives wrong books"
Khuyết điểm: "Not enough room between rows. Can't recline seat if table behind is open."
Ưu: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Khuyết điểm: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Ưu: "The attention from the crew and services"
Khuyết điểm: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"
Ưu: "Business class did have their own line."
Khuyết điểm: "It did not matter where you were on the flight, last row or business class, you all boarded at once. It was a big free for all. And usually business class is given a given special treatment as soon as they are seated but it was not the case. The short flights are not worth the price of the business class."
Ưu: "Delicious meals, friendly crew, good selection of entertainment."
Ưu: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Khuyết điểm: "I don't like landings but the crew did well!!"
Ưu: "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."
Ưu: "Overall smooth flight. Arrived time at Atarurk airport and well managed by flight crew and ground staff."
Khuyết điểm: "They forgot to invite passengers with small children to board first. In flight service was good but seemed to be a bit slow as there was only one flight attendant serving half the economy cabin. They used to do a second drink service on this flight which was really nice before. Food was ok but TK has had better food on my other flights. The meatballs aren't as good as some of their more flavourful suppers."
Khuyết điểm: "I woke up twice due to too warm cabin."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Khuyết điểm: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."
Ưu: "Very helpful and respectfull crew"
Khuyết điểm: "Boarding started 20 mins after the designated time"
Khuyết điểm: "always same food and poor conditining"
Ưu: "Friendly and professional crew. Good food."
Khuyết điểm: "Boarding was stressful because of the extra security check point for us destinations."
Ưu: "Turkish delights on-board and relatively pleasant crew."
Khuyết điểm: "Ok overall"
Ưu: "Lots of leg room"
Khuyết điểm: "there was no entertainment no pillows no blanket inside of the plane was kind of cold and the flight attendants were quite indifferent to your needs I couldnt lower the number of stars but I give it 1 star all around!!"
Ưu: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."
Ưu: "Service and food"
Khuyết điểm: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"
Khuyết điểm: "Terible transit info. No information / custmoer service help at all in Istambul. Rude and unwilling to help airport employees! Gate changet without notice/ almost lost transit flight.. Turkis airline crew did not come by during flight until breakfast. Sooo thirsty...."
Ưu: "Everything was great this was the greatest flight I took. I travel a lot. The service was 100 ten % perfect. Thanks to everyone for a great service."
Khuyết điểm: "I don't think anyone could say they didn't like something about the flight or service."
Khuyết điểm: "The plane was very cold"
Ưu: "Train ur staff to be courteous, improve their deamenour, improve the quality of food. Your r turkish, the best cuisine in the world but the food quality on airline was the worst. On one leg of my flight they turned off the AC; Seriously!!"
Khuyết điểm: "Rude staff, bad food, bad boarding process,"
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport."
Mejor el servicio a los dominicanos
A heads up on filling in an e-ticket prior to flight departure would have been helpful.
Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help
same as from LUX … professional, nice.
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Ưu: "I liked how generous they were with food and drinks"
Khuyết điểm: "Free WiFi could have made the flight a lot better"
Khuyết điểm: "When its rain we shouldn’t walk to the air plain"
Khuyết điểm: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Ưu: "The crew."
Khuyết điểm: "The time between flights."
Ưu: "The crews were pretty great!"
Khuyết điểm: "The regulating of the temperature."
Ưu: "Pleasant crew. Appropriate and efficiently served snack."
Khuyết điểm: "Boarding and disembarkation were slow."
Ưu: "Food was great, enjoyed watching videos, staff very profession and friendly."
Khuyết điểm: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Khuyết điểm: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Khuyết điểm: "I congratulate the KLM crew!"
Ưu: "Crew was friendly"
Khuyết điểm: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Ưu: "Good for both."
Khuyết điểm: "Bigger seats."
Ưu: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Ưu: "Cabin facilities"
Khuyết điểm: "They didn’t bring one of my bags"
Ưu: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Khuyết điểm: "Pay attention to passengers."
Ưu: "Overall KLM experience is good"
Khuyết điểm: "Food quality was mediocre for a business class flight."
Khuyết điểm: "Flight cancelled"
Khuyết điểm: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Khuyết điểm: "Larger meals."
Ưu: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Khuyết điểm: "No downsides at all"
Khuyết điểm: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Ưu: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Khuyết điểm: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Ưu: "Smooth flight."
Khuyết điểm: "Seat a little cramped."
Ưu: "Gaps between seats are very narrow."
Khuyết điểm: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Ưu: "Very friendly onboard personnel - I really had kind of homy feeling."
Ưu: "Friendly crew."
Khuyết điểm: "So many people on a 747!!"
Ưu: "Snooth and efficiënt with a KLM service"
Khuyết điểm: "No entertainment"
Ưu: "Easy to board and easy flight."
Ưu: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Khuyết điểm: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Ưu: "Friendly in-flight personell"
Khuyết điểm: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Ưu: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Khuyết điểm: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Ưu: "Friendly staff"
Khuyết điểm: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Ưu: "The aircraft was clean"
Khuyết điểm: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Ưu: "The staff was very helpful and professional. Promp response to calling for attention."
Khuyết điểm: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Ưu: "Comfortable seats. Warm plane with happy staff."
Khuyết điểm: "Maybe a second sandwich option for food, not everyone likes cheese."
Ưu: "In flight food was enjoyable"
Ưu: "Ground staff at Manchester very helpful"
Khuyết điểm: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Ưu: "staff was fine"
Khuyết điểm: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Ưu: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Khuyết điểm: "The entertainment was quite dated and didn't have new movies etc"
Ưu: "Jet airways flight till mumbai"
Khuyết điểm: "Poor legspace in Klm flight till Amsterdam"
Khuyết điểm: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Ưu: "Atmosphere, crew were very professional and friendly"
Khuyết điểm: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Ưu: "Excellent service, excellent food."
Ưu: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Khuyết điểm: "55 minute delay was not welcome."