Tìm chuyến bay giá rẻ từ Southeast Asia tới Frankfurt/ Main

Khuyết điểm: "On time and comfortable"

Ưu: "The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing."
Khuyết điểm: "Serve the cold soba for all meals. :) Love it."

Ưu: "Onboard service was perfect - prompt, friendly and professional"
Khuyết điểm: "The cabin was always kept a bit warm"

Ưu: "Great service!"
Khuyết điểm: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."

Ưu: "Attentive crew !"

Khuyết điểm: "add low carb meal option please!"

Ưu: "Excellent"

Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"

Ưu: "Entire crew members, food, drink, hospitality & aircraft."
Khuyết điểm: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."

Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."

Ưu: "The crew was very good."

Ưu: "Good"
Khuyết điểm: "Good"

Ưu: "Service, crew, seats, punctuality"
Khuyết điểm: "Bad food, cold coffee and tea."

Ưu: "Everything"
Khuyết điểm: "Nothing"

Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"

Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."

Ưu: "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Khuyết điểm: "Movies and musics more variables from all over the world."

Ưu: "Everything was just perfect"

Ưu: "I enjoy ANA and choose to fly with them, normally a good flight"
Khuyết điểm: "All our issues were another passenger, not ANA’s fault"

Ưu: "Zero"
Khuyết điểm: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."

Ưu: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Khuyết điểm: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."

Ưu: "The crew were helpful and nice. It was comfortable."
Khuyết điểm: "The food was horrible. The movie selections were quite limited."

Ưu: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"

Khuyết điểm: "The dinner was served too late, not right after take off. Also, the portions were way too small."

Khuyết điểm: "Nothing"

Ưu: "Nice smile and service. Food is good as well"
Khuyết điểm: "Arrived later than schedule"

Ưu: "Overall comfort was good"
Khuyết điểm: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"

Ưu: "It was short."
Khuyết điểm: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."

Ưu: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Khuyết điểm: "More frequent offer of drinks to passengers"

Khuyết điểm: "I'm still stuck in LAX"

Ưu: "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Khuyết điểm: "Again, would prefer a larger selection and more change with movie choices."

Khuyết điểm: "The seat in this airplane was downright uncomfortable."

Ưu: "Services and respectful"

Ưu: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Khuyết điểm: "Nothing"

Ưu: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Khuyết điểm: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"

Ưu: "My flight was really comfortable, thanks"
Khuyết điểm: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"

Ưu: "The big screen Tvs"

Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."

Ưu: "High quality fit out, amazing flight crew, great food."
Khuyết điểm: "Movie selection could be greater."

Ưu: "Good service."
Khuyết điểm: "Was put on "Standby", even though I was traveling with my teenage daughter, and I arrived more than 2 hours before departure! I ended up getting a seat, but this was unnecessary stressful (there were some seats left in business, so they knew I was going to get a seat eventually. They could have told me I was going to be able to go at check-in)."

Ưu: "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
Khuyết điểm: "Nothing, really."

Ưu: "The food. the personable flight attendants. The whole experience is amazing."
Khuyết điểm: "Lack of English movies on the ife. Mediocre headphones in business class."

Ưu: "Was able to request a gluten-free meal for the flight"
Khuyết điểm: "Nothing"

Ưu: "The middle seats were seperated, so I had my own arm rests"

Ưu: "The flight got me home."
Khuyết điểm: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."

Ưu: "Best service ever provided by an airline"

Ưu: "very good service comfortable seat"

Khuyết điểm: "The lack of legroom in economy class is a serious problem on long flights. I am only 6' tall/145 pounds, Window and middle seats are are not an option for me. This fact Is a strong disincentive to travel (no, I am not willing to pay the upcharge for the minimal legroom increase, i.e. to make that charge worth paying considerably more room would have to be provided."

Ưu: "ANA has always done a fantastic job, mfrom customer service to the food to checking you in."
Khuyết điểm: "Nothing"

Ưu: "Reliable service, clean cabin"

Ưu: "The service was outstanding! All of the flight attendants were amazing!"

Ưu: "Flexible seating due to only very few passengers. On time departure and arrival"

Ưu: "Amazing crew, very nice and helpful."

Ưu: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Khuyết điểm: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Ưu: "The help desk employees who helped me rebook my flight."
Khuyết điểm: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"

Ưu: "Friendly service and not a super crowded plane."
Khuyết điểm: "In-seat entertainment was not working for me, and boarding process could be drastically improved."

Khuyết điểm: "The person next to me had a distinct body odor."

Ưu: "Always love the SIA business product on long haul."
Khuyết điểm: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."

Khuyết điểm: "Reservation online"

Ưu: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Khuyết điểm: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"

Khuyết điểm: "Great Airline. Great staff and service. Good food and drink."

Ưu: "Everything, perfect flight"

Ưu: "The crew was amazing. The seat were uncomfortable"

Khuyết điểm: "Food could have been better."

Khuyết điểm: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Ưu: "Boarding. Timely departure"
Khuyết điểm: "Entertainment selection."

Ưu: "everything in suite class"

Ưu: "Service was excellent, always with a smile."

Ưu: "excellent - comfy plane, great service, excellent stuff."

Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"

Ưu: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

Ưu: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Khuyết điểm: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Ưu: "The crew was very nice and professional and the amenities were top notch."
Khuyết điểm: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."

Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"

Ưu: "I was inpressed"

Ưu: "The flight attendants were amazing."

Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."

Ưu: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Khuyết điểm: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."

Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Ưu: "There was nothing to complain about..a very friendly staff, departure on time !"
Khuyết điểm: "No newspapers and magazines on board !"

Ưu: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."

Ưu: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Khuyết điểm: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."

Ưu: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Khuyết điểm: "Nothing! Best daytime flight to europe! And home before midnight"

Ưu: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"

Ưu: "Service from Singapore airlines"

Ưu: "Comfort Great book the cook meal choices Restful Attentive service"
Khuyết điểm: "What’s there not to like about SQ"

Ưu: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Khuyết điểm: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."

Ưu: "Crew was great. Food not bad for airline food . It was clean."

Ưu: "The service, seats, food, drinks and bed!"

Khuyết điểm: "I reserved a window seat on this site but was given a middle row instead when I checked in."

Ưu: "they even addressed me by name"

Ưu: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."

Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"

Ưu: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Khuyết điểm: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"

Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"

Ưu: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Khuyết điểm: "There is nothing I did not like."

Ưu: "Fast boarding and crew"
Khuyết điểm: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"

Ưu: "The checkin was straight forward. The staff were very pleasant as always. The entertainment system worked."
Khuyết điểm: "It was an 8 our overnight flight to another time zone where we had a full day ahead of us so we needed all the sleep we could get but instead we were fed around midnight. Lights went out for about two hours, it seemed, before we were told to put our chairs upright for the person behind us so they could serve another meal. We arrived about 10am completely shattered."

Ưu: "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
Khuyết điểm: "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."

Ưu: "Amazing crew, seats were super confortable. Overall top experience !"
Khuyết điểm: "Nothing"

Ưu: "Amazing"

Ưu: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Khuyết điểm: "I like it the way it is. Keep doing the good job."

Ưu: "The seat that I picked."
Khuyết điểm: "Running water in the bathroom"

Ưu: "Very pleasant and comfortable flight with QA."
Khuyết điểm: "Nothing"

Ưu: "Absolutely nothing."
Khuyết điểm: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."

Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"

Ưu: "It was like flying in a Four Seasons but better."
Khuyết điểm: "Boring movie selections. 80% Marvel films."

Ưu: "The food its disgusting"
Khuyết điểm: "Better service and better food"

Ưu: "Service was okay."
Khuyết điểm: "Could have been more customer focused!"

Khuyết điểm: "Food was terrible. Except for the dessert which was good."

Ưu: "The crew was amazing!"
Khuyết điểm: "The internet service was not working!"

Khuyết điểm: "Thank for everything it is excellent"

Khuyết điểm: "Slow boarding while passengers stand in the queue, late take off"

Ưu: "Great"
Khuyết điểm: "Everything thing is fine"

Khuyết điểm: "Really we enjoyed this fly"

Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Ưu: "The service was excellent & food satisfying."
Khuyết điểm: "The liquor variety could be better."

Ưu: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Ưu: "So many movies to spend flight time with great crew"
Khuyết điểm: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"

Ưu: "On time Very convenient price compared to other airlines"

Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"

Ưu: "Excellent flight attendant service. Some of the best airline food in the world."

Ưu: "The 17hr flight went relatively quickly. Much faster than expected."
Khuyết điểm: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Ưu: "Crew, service, price"
Khuyết điểm: "Seats are small"

Khuyết điểm: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."

Ưu: "Excellent crew and plane. Not very crowded."

Ưu: "Individual service, happy and natural looking crew, comfort and company aim."

Ưu: "Crew and food"
Khuyết điểm: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Ưu: "Leaving that god forsaken airport after hours of waiting in lines."
Khuyết điểm: "Everything"

Ưu: "All around a great experience."
Khuyết điểm: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."

Ưu: "It was comfortable flight with a friendly crew."

Ưu: "Food OK"
Khuyết điểm: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"

Khuyết điểm: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"

Khuyết điểm: "The online check in system was down so we all had to line up to check in."

Ưu: "The older style seats are actually more comfortable for taller and larger people."
Khuyết điểm: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."

Khuyết điểm: "Dirty old plane"

Ưu: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Khuyết điểm: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."

Ưu: "best airline food ever"
Khuyết điểm: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."

Ưu: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Khuyết điểm: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"

Ưu: "Their food and crew was good."
Khuyết điểm: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."

Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Khuyết điểm: "Seat cushion was hard for long flight time!"

Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Ưu: "Service was very good"

Ưu: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."

Ưu: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"

Ưu: "Service was good."
Khuyết điểm: "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."

Ưu: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"

Ưu: "Seat and space"
Khuyết điểm: "Food was pathetic."

Ưu: "Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced"

Ưu: "nothing much"
Khuyết điểm: "One stop would have been better"

Ưu: "ICE"
Khuyết điểm: "Attendans have been impatient, nervous"

Khuyết điểm: "flight left very late. couldnt make up time on the way. had to struggle to make it to the connection."

Ưu: "Nice crew."
Khuyết điểm: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."

Ưu: "Amazing crew so friendly and helpful"
Khuyết điểm: "Also the price was high"

Khuyết điểm: "The seats are a little tight and I paid for a bit of a larger seat. Next time I will upgrade for more room."

Ưu: "Everything"

Ưu: "Crew, food, drinks and seats in business class were fantastic."

Khuyết điểm: "Stuff not helpful, rude and not helping at all despite us being with a baby"

Ưu: "Good like always"
Khuyết điểm: "All perfect"

Khuyết điểm: "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."

Ưu: "In all the flight was good, except for the food."
Khuyết điểm: "They didn't have any option (not even fruits) for those who dislike spicy food. My colleague and I had nothing but bread and butter to dine."

Ưu: "New plane, 380 i think, so everything worked well"
Khuyết điểm: "This seem kaotic, people don't listen, staff send over it"

Ưu: "I love rraveling eith with Emirates. The seats are comfortable. They have good entertainment system eith a variety of choices. The attendants are polite and respectful and they do an amazing job. The food is good as well."

Ưu: "Business class service is good"
Khuyết điểm: "Economy service sucked . No attendants even after pressing buzzer 5 times in an hour . Had to go get the service on own . Few hostess were unfriendly. Most of the times the nonveg meals were over . This is not the first time . Every time they complain things in Menu are over . I am stuck to fly this airlines for mileage"

Ưu: "They did an upgrade to make it business class! It was a very nice surprise! Such great Emirates Airlines! The BEST as always!"

Ưu: "Nothing"
Khuyết điểm: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."

Ưu: "The crew was very accommodating , especially important because I was traveling with children"

Ưu: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."

Khuyết điểm: "Full aircraft so pick you seats early"

Khuyết điểm: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."

Ưu: "Amazing flight to travel for long travel! Relaxing! Easy to adjust in the whole flight! Crew was giving an awesome service!!"

Ưu: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Khuyết điểm: "The delay in boarding! It’s hard work when traveling with a toddler."

Ưu: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Khuyết điểm: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."

Ưu: "Air Plan 380 is comfortable"
Khuyết điểm: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."

Ưu: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Khuyết điểm: "I did not like that only one bag is allowed on the flight if you are in economy."

Khuyết điểm: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"

Khuyết điểm: "My Parent were traveling and My father recently suffered a heart attack. There was too much turbulence on the flight, so much that the crew members were terrified. It was very unsettling and unpleasant."

Ưu: "Polite staff and professional."
Khuyết điểm: "I was asleep so I did not get my arrival card from the crew when landing in transit in Yangon"

Ưu: "The Airbus was quiet and comfortable."
Khuyết điểm: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."

Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."

Ưu: "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."

Khuyết điểm: "Most horrible experience... customer service is horrible ... didn't even take the flight . They delayed the flight and they think it is ok to put us on any flight they want . I booked the flight because i was particular on the shortest duration of the flight they rebooked me on a flight that would have taken me to my destination after 36 hrs and the way the crew spoke was so horrible. It was as if they did me a favor by putting me on another flight."

Ưu: "Efficiency and personnel excelled in client service"

Ưu: "Very Classy all around!"

Ưu: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"

Ưu: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Khuyết điểm: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."

Khuyết điểm: "The touchscreens on the 777s were a bit unresponsive."

Khuyết điểm: "Disorganized boarding process. Old plane. Bad inflight system with old fashioned screens with poor visibility."

Ưu: "I liked the crew and the attitude of staff"
Khuyết điểm: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"

Ưu: "Overall good flight and experience. Service defines EK from others."
Khuyết điểm: "Boarding a bit disorganized and seats are very cramped up."

Ưu: "Great airlines, no issues. Everything was great and outstanding."
Khuyết điểm: "NOTHING"

Khuyết điểm: "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."

Ưu: "Even though I was flying economy, the seats on the A380 were wide and comfortable and the entertainment onboard was very good."

Khuyết điểm: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."

Ưu: "Up to date movies"
Khuyết điểm: "The boarding in riyadh airport was crowded because it included all economy class travelersat once, it should start from A category till the last group. This should be rectified."

Ưu: "Everthing"
Khuyết điểm: "I liked everything"

Ưu: "Service leg space"
Khuyết điểm: "Nothing much"

Ưu: "I loved the food."

Khuyết điểm: "It was too hot in the plane."

Ưu: "Boarding was quick and easy. Blankets and pillows were ample and already at the seat."
Khuyết điểm: "Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight."

Ưu: "good service, nice staff, confort ok"
Khuyết điểm: "food can always be improve but overall ok"

Khuyết điểm: "Finest Airline and service I have encountered and I am almost 2 million miles!"

Ưu: "Cathay Pacific and crews were really good."
Khuyết điểm: "I suggest no seating reservation online."

Khuyết điểm: "Food was below average"

Ưu: "The food is always great!"
Khuyết điểm: "They should bring out snack more often."

Khuyết điểm: "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."

Khuyết điểm: "I booked a window seat, got a middle seat."

Ưu: "Very good"
Khuyết điểm: "Very good"

Ưu: "The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience."
Khuyết điểm: "Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional"

Khuyết điểm: "Need to have wifi on all their flights"

Ưu: "I liked that the tray table in Economy had a mobile phone holder"
Khuyết điểm: "The seats were the smallest and thinnest I think I have ever sat in."

Ưu: "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
Khuyết điểm: "Seats too narrow in Economy."

Ưu: "Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment."

Ưu: "Food and seat was great."
Khuyết điểm: "Wheelchairs took a long time to pick us up"

Ưu: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Khuyết điểm: "Nothing"

Khuyết điểm: "Delayed 1.5 hours. Checked bags took over an hour to reach the claim area (not sure whose fault this was, airline or airport)."

Ưu: "On time ..."
Khuyết điểm: "Seats were too small! No personal hygiene kit available in long flight .... bathroom faucet was not clean. Some stewards and stewardess were not helpful but some are. I asked for help but one stewardess did not respond but one did help and was helpful. Ground crew were courteous and helpful."

Ưu: "Excellent ..."
Khuyết điểm: "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."

Khuyết điểm: "Great"

Ưu: "I traveled this time with my wife and 8 year old twin daughters. For the long haul flight from Boston to HongKong, they let all families with children (including us) board earlier, which not all airlines do, and which was much appreciated. It wasn't as big of a deal for the HongKong to Taipei puddle jumper. Crew was very attentive, responding rapidly to calls and rebooting the entertainment system when needed. They were also quick with providing water and ramen noodles when we needed them. Seats were OK, a little short on leg room on the 777, better on the Airbus 350's. In flight entertainment options were very good for the adults, decent for the kids (they seemed to be struggling to find things to watch)."
Khuyết điểm: "Food options are disappointing. The congee breakfasts have insipid, watery rice and dull flavored savories, and the sausage-and-egg breakfasts aren't much better. Dinner options were also disappointing, with so-so pepper beef and chicken that was not much past good. Snack options mid-flight were OK; they were generous with potato chips, caramel popcorn, chocolate and cookies, but the apples were mealy and there wasn't much in the way of healthy snack options."

Ưu: "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Khuyết điểm: "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."

Ưu: "Leg room, food, airline staff"
Khuyết điểm: "Too hot in the plane"

Ưu: "Friendly & mature"
Khuyết điểm: "Foods"

Ưu: "Had a nice meal, 2 hours 20 min flight. very nice"

Ưu: "The crew and entire ground staff very courteous. Good entertainment choices. Crew tried their best to make a good experience."
Khuyết điểm: "Decent 777 planes, but felt dated and very cramped. Food was disgusting and limited options."

Ưu: "Great service and food as always. I sat in business class and the seats and tv entertainment center are so old now. Time for an upgrade"

Ưu: "Flight staff was awesome. They were all so thoughtful and extremely positive. It made a long trip so much more enjoyable!"
Khuyết điểm: "Nothing! Super pleasant experience"

Ưu: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Khuyết điểm: "None"

Ưu: "Speed of the plane Food choices Crew"
Khuyết điểm: "Seat comfort and leg room of economy class cleanliness of the toilet during flight"

Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."

Ưu: "professional cabin staff & food selection"
Khuyết điểm: "middle seat because could not book in advance"

Ưu: "Boarded on time. Landed safely."
Khuyết điểm: "Crew not very attentive to passengers. Seats are small and leg room is very cramped for a 13hour flight."

Ưu: "I made it home"
Khuyết điểm: "Next time I book a flight to make sure I pick a seat of my choosing or pay for a seat.. the seat that I was in was absolutely horrible"

Khuyết điểm: "Treatment by EVA staff when trying to transit from Kaohsiung to Shanghai flight. Very incompetent. Take 90 minutes for them to figure out how I can make simple transit. Terrible."

Khuyết điểm: "food was horrible. Please improve the quality and quantity."

Ưu: "None"

Ưu: "not a full flight so obviously more comfortable"
Khuyết điểm: "did not like having to deplane then reboard"

Ưu: "On time performance"
Khuyết điểm: "Safety"

Ưu: "Cathay Pacific provided excellent service."

Ưu: "The check in staff were only doing their job, by insisting that I had an onward ticket before they checked me in, as per Thai immigration ruling. Otherwise, if I did not have an onward ticket, they stated they could not check me in, and would refund my ticket. The problem is there are many ways of travelling out of Thailand, and I frequently visit Cambodia and Thailand via bus. How could I produce a bus ticket which I usually buy only a week before departure?"
Khuyết điểm: "That was a bit of a rude shock, as I had never encountered such obstacles before, and most fortunately I did indeed have a reservation for a BKK-GVA ticket, or I would have been refused boarding. Apparently the Thai immigration authorities have a condition for Swiss citizens to possess an onward ticket before they can enter Thailand, but this is the first time an airline has applied this as strictly, and has been as insistent, as Cathay Pacific. I have been in & out of BKK hundreds of times, and this is the first time ever an airline has applied this rule to the letter. So, bottom line, never again will I fly Cathay Pacific."

Ưu: "On flight entertainment was good. Fairly typical economy flight. It was just fine."
Khuyết điểm: "People over a certain weight should need to upgrade to larger seats. I sat next to someone well over 300 pounds in an economy seat. It's just not ok."

Ưu: "The meal options that were served on this flight were great, and the overall flight was peaceful."
Khuyết điểm: "Flight was delayed due to weather, and this seemed to frazzle the flight crew. Pre-takeoff service of water and juice or champagne was only give to one side of the premium cabin, and when I asked if they would complete it for the other side after take-off was told no. I'm used to Cathay taking our orders and being back what we ask for for a premium experience, however on this trip they just brought everything on carts and asked people what they wanted on the spot, offering no suggestions. Overall the service on this CX 889 flight seemed to be severely underpar for what I expect from Cathay"

Khuyết điểm: "Very uncomfortable! Cabin crew are not friendly, service sucks! Very dirty cabin. Very noisy because of crying children everywhere!"

Khuyết điểm: "The service is kinda slow to respond"

Khuyết điểm: "I had a flight from ZHR to HKG and further with another Airline to Shanghai. After 8 hours delay, I was not rebooked to another flight to Shanghai. Reason: We are only responsible to bring you to HKG - not further. Thanks a lot"

Ưu: "Our connecting flight was running late due to weather and Cathay pacific airlines were waiting for us at security to take us to the airplane that was waiting ! Wow ! Amazing service!!! So grateful for their amazing kindness !!!"

Ưu: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Khuyết điểm: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."

Ưu: "Overall experience is good"
Khuyết điểm: "none"