The food could of been much much better. The seating was ok for economy.. I wanted to upgrade but 900.00 for premium is RIDICULOUS
Too north airlines among all.
Excellent flight. Wonderful inflight service. Check in in Mumbai could have been better but overall 10/10.
Paid full SQ fare but return trip was on scoot and without any entertainment and no given choice for food.
A to Z on this flight was just great!
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Ưu: "Fast boarding. Early arrival. Comfortable seat."
Khuyết điểm: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ưu: "The staff was amazing"
Ưu: "Excellent crew and very well dressed and always smiling"
Khuyết điểm: "The lights were switched off for a very long time. That can be avoided"
Ưu: "Seats are spacious even for economy class."
Khuyết điểm: "None"
Ưu: "Food, Entertainment."
Khuyết điểm: "Harder than usually landing"
Ưu: "The crew Were exceptional ."
Khuyết điểm: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Ưu: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Ưu: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Khuyết điểm: "A little more leg room."
Ưu: "Great seats and efficient service all round."
Khuyết điểm: "Reservation online"
Ưu: "The crew was great as usual. The food was good"
Khuyết điểm: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Ưu: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Khuyết điểm: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
Ưu: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Khuyết điểm: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Khuyết điểm: "The toilets were a little unsanitary."
Ưu: "Excellent crew, service and food"
Ưu: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Khuyết điểm: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Ưu: "everything good"
Khuyết điểm: "need new toilet"
Khuyết điểm: "Too much stop over"
Khuyết điểm: "the food was mediocre at best - had to ask for water couple of times"
Khuyết điểm: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Ưu: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ưu: "Excellent service"
Khuyết điểm: "Very poor on board entertainment"
Khuyết điểm: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "Comfortable, full service through the night.."
Ưu: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Khuyết điểm: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "Excellent crew services"
Khuyết điểm: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "old aircraft, no usb or power point charging. choice of 5 movies"
Ưu: "everything is perfect"
Khuyết điểm: "the food on Silk Air can be better"
Khuyết điểm: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Khuyết điểm: "Crew"
Ưu: "Friendly, attentive crew. Clean plane."
Khuyết điểm: "Cramp set space. Lack of movie choices, not all had closed caption."
Khuyết điểm: "breakfast was terrible"
Ưu: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Khuyết điểm: "Nothing....."
Ưu: "Crew was very friendly and good service."
Khuyết điểm: "Crew could have asked the passengers whether they need snacks in between."
Ưu: "Ease of checking. Empty seat between us"
Khuyết điểm: "Can't upgrade with krisflyer miles"
Ưu: "Consistently good food."
Khuyết điểm: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Ưu: "Everything about this airline was great. It would be impossible to go hungry on this airline. Half the time I can't get a bag of peanuts on a 6 hour flight. On Singapore airlines someone was always there to accommodate you. Best service I've had yet. Highly recommend this airline!"
Service is very good. No complaints.
courteous flight attendants, great food, diligent attention to requests, clean, love entertainment options and the consistent notice of the planes advancement of flight(status of flight progress)
Khuyết điểm: "On time performance."
Ưu: "Qatar airlines seat"
Khuyết điểm: "Bigger lavatory in the plains"
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "Always on time"
Khuyết điểm: "Food bad. Much better taste at the lounge in Doha"
Ưu: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Khuyết điểm: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Ưu: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Khuyết điểm: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Ưu: "The “mini-refrigerator” for beverage storage at the business class seat."
Khuyết điểm: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."
Ưu: "Discount offer"
Khuyết điểm: "N/A"
Khuyết điểm: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"
Ưu: "Uneventful flight. Baby in next row only cried intermittently"
Khuyết điểm: "Please place crying babies in a sound-proof compartment"
Khuyết điểm: "Qatar airline is one of the best ways to fly!"
Khuyết điểm: "Nothing"
Ưu: "The crew was polite and professional"
Khuyết điểm: "The food was disgusting The plane is dirty The bags are treated badly"
Ưu: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Khuyết điểm: "More space for shoulder and legs. Espicially for a 11h flight"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Khuyết điểm: "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Khuyết điểm: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Ưu: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Khuyết điểm: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"
Khuyết điểm: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Ưu: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Khuyết điểm: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."
Ưu: "Food was better. Seating was comfortable."
Ưu: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Khuyết điểm: "Few selection of food."
Ưu: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Khuyết điểm: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Ưu: "Got upgraded to Business Class :-)"
Khuyết điểm: "Not much of Movies options to watch"
Ưu: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Ưu: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Khuyết điểm: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Ưu: "Crew were nice as always and the toilets were clean."
Khuyết điểm: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Khuyết điểm: "Everything"
Khuyết điểm: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Ưu: "It was a good flight. I'd give it 4 of 5 stars."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "SPECIALLY THE CREW SERVICE EXCELLENT"
Ưu: "The best service"
Khuyết điểm: "Nothing bad to say"
Ưu: "Quick, easy boarding and nice crew with professionalism."
Khuyết điểm: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Khuyết điểm: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Ưu: "The crew, they were very pleasant and good about taking care of our needs."
Khuyết điểm: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."
Ưu: "Price and schedule"
Khuyết điểm: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "Very good connection, big entertainment selection."
Khuyết điểm: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."
A number of obviously sick passengers coughing sneezing without masks as required by Captain? Prescreening vaccination however not those with Covid?
Ưu: "Food, crew , entertainment are excellent."
Khuyết điểm: "The boarding is a little longer than normal"
Ưu: "La atencion , la abilidad y sobre todo su cortesia.."
Ưu: "I moved from Economic class to business with my skywards in 2 minutes"
Khuyết điểm: "Better food on business class"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Very personable and always a smile."
Khuyết điểm: "Best business I have the pleasure of enjoying."
Khuyết điểm: "— Better Seat assignments , —Boarding pass issuer must know well —how to take care — seat & boarding assignments , —Food with some standards (at least to match with other airlines , at least 3 choices) — On time food serve — Crew must care the requests/needs (at least to respond timely"
Khuyết điểm: "Really, nothing"
Ưu: "crew was good but seat was too narrow, and there are too many little kids near us."
Khuyết điểm: "do limit the number of passengers with little children and don't put senior citizens near them."
Ưu: "The crew were nice and boarding was smooth"
Khuyết điểm: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
Ưu: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Khuyết điểm: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."
Khuyết điểm: "It took a long time to get a beverage and food"
Khuyết điểm: "Emirates could do better!"
Ưu: "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
Khuyết điểm: "Nothing. It was great."
Ưu: "People and manager from emirates"
Khuyết điểm: "Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket"
Khuyết điểm: "Nothing"
Ưu: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Khuyết điểm: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Khuyết điểm: "On each of my meals served the food was cold, and was actually ice cold in some places, some of the food served was inedible it was so bad. on a 16 hour flight the crew was mostly absent. Not once did they offer me s glass of water other than the little cups that came with the meal, nor did they come through the cabin to pick up trash. By the end of the flight the waste paper places in the bathrooms were overflowing at least in the bathroom I used."
Khuyết điểm: "Seat is not comfortable."
Ưu: "This flight was as expected from Emirates airlines, They always make sure that the crew on flights to Europe and Usa is the best."
Khuyết điểm: "Comparing this flight on Emirates airlines which is from Bahrain going to spain with the previous flight on Emirates airlines as well but was going from Bahrain to Dubai there is a huge difference starting from Time professionalism and crew treatment and captain experience on making the flight comfortable the level of everything changes my flight to Spain was very comfortable and quite and the food was delicious the crew was very helpful and polite the captain is very professional and he made us feel very comfortable in this flight smooth take of and landing."
Ưu: "Good flight on A380. Food and entertainment were great."
Khuyết điểm: "We had to disembark into buses because all gates were being used."
Ưu: "Great flight"
Khuyết điểm: "No"
Ưu: "Our first two times on EMIRATES airline. 15+ hours going East and then back home. An absolute joy compared to our tired traditional USA choices. Hopefully UNITED and AMERICAN can somehow update."
Khuyết điểm: "All good even on a full 400 passenger flight!!"
Khuyết điểm: "cabin crew's service - men far behind women esp.when serving food. Not up to the mark."
Ưu: "The crews"
Khuyết điểm: "The wifi is bad the food is bad im in business class"
Ưu: "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
Khuyết điểm: "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"
Ưu: "Awesome expirance with emirate fight"
Khuyết điểm: "Did not happen. Flight was purchased fraudulently and fortunately was caught by Emirates and Amex. Please REMOVE all my contact information from your website"
Ưu: "Tons of movies!"
Khuyết điểm: "No complaints."
Ưu: "Flight was delayed by 7 hours because of techinical issues"
Ưu: "Overall experiance."
Khuyết điểm: "Nothing specially."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Khuyết điểm: "Slow Internet"
Ưu: "Service is excellent and I really enjoyed the musicians while waiting to bord the plane"
Ưu: "I liked the complimentary alcohol, but you had to get up and ask for additional beer /wine/etc...."
Khuyết điểm: "They need to be better at cleaning up... I had to clear trash from others frequently"
Ưu: "Attentive flight crew and spacious interior"
Khuyết điểm: "Food food and food"
Khuyết điểm: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Ưu: "USB chargers at every seat Plenty of entertainment options and new movie releases Good food Tidy bathroom Extremely pleasant air hosts and hostesses"
Khuyết điểm: "Being in Economy Class. The difference between Economy and Business Class is worlds apart"
Khuyết điểm: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"
Ưu: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
Khuyết điểm: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
Khuyết điểm: "none"
Ưu: "Gorgeous plane, delicious food and great entertainment system."
Khuyết điểm: "My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD."
Khuyết điểm: "Airplane is full and small spaces very small and narrow"
Khuyết điểm: "The technical problem with flight from Dubai to Dulles could have been resolved before boarding the flight. Crew could have been more clear on how much longer it would take to resolve the problem before and not after boarding the flight."
Ưu: "Was ok"
Khuyết điểm: "If got good deal I will go with them again"
Ưu: "The seat is comfortable."
Ưu: "Everything and everyone are Good and Nice ."
Khuyết điểm: "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"
Ưu: "Nice crew , good and good"
Khuyết điểm: "If someday ... someday....I can afford First Class . That’s will be Nice for a long flight ."
Khuyết điểm: "Less fog in SFO"
Khuyết điểm: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Ưu: "The seat is good"
Khuyết điểm: "The price low a little more is better"
Khuyết điểm: "Be on time. 3 hours delay"
Ưu: "Crew was courteous."
Khuyết điểm: "Seat needs to be much roomier. Entertainment and Food should be good and more options."
Khuyết điểm: "The crew should be friendlier while they deliver their service."
Ưu: "Very disappointed in the service provided"
Khuyết điểm: "Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk."
Khuyết điểm: "Airplane was extremely hot, service was poor"
Ưu: "The crew carefull and the seat comfort"
Khuyết điểm: "Cathay Pacific should be open direct rounte from SGN to MEL"
Khuyết điểm: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"
Ưu: "Polite crew, good food"
Khuyết điểm: "Newer plane on flight from HKG to sFo"
Ưu: "The crew is amazing. Particularly the FA in our section was amazing."
Khuyết điểm: "No outlet charging for smartphone. Only USB charging was available."
Ưu: "new seating arrangement is nice"
Khuyết điểm: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"
Ưu: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
Khuyết điểm: "N/A"
Khuyết điểm: "The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go"
Ưu: "Food is delicious and fresh"
Khuyết điểm: "The inflight Entertainemnt is lacking. Shows are too old and few."
Khuyết điểm: "Was not able to change my flight"
Ưu: "thank u very much im very happy with the flight :)"
Ưu: "Good customer service."
Khuyết điểm: "Could have used one more snack and more water although should have maybe asked. Dinner was good though."
Ưu: "Third time on Cathay Pacific"
Khuyết điểm: "the food- vegetarian"
Ưu: "I paid for extra legroom so the seats were fine. The staff was fine."
Khuyết điểm: "I flew United, not Cathay Pacific. The food. I have had much better food in all five other International trips I have taken in the last year."
Khuyết điểm: "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."
Khuyết điểm: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Ưu: "The seats were comfortable in both flight , HK airport is clean , washroom are clean ,"
Khuyết điểm: "The costumer service of pasific airline in HK airport and in Perth airport , were not skilled , I asked them many time if they can help me in my 10 hrs waiting time in HK airport with a food voucher or access to their lounge for rest and fresh in up , they said you bought your ticket this way and you accepted it , no voucher no access to lounge unless if you are business or first class !!"
Ưu: "The ground staff helped me get on board the flight despite a transit delay that caused me to arrive at the check-in counter a few minutes into boarding time. I have no complaints about the in-flight staff. Our flight arrived a few minutes early to our destination."
Khuyết điểm: "It would be nice if the meal menus had allergy information printed on them. The plane was equipped with an older entertainment center, and some of the control buttons were a little unreliable. These are minor complaints, however."
Ưu: "Overall is ok"
Khuyết điểm: "Boarding. On the way back to SF from HKG, instruction was not clear perfectly; it made me confusing I did not know which line was correct to get on board!!"
Khuyết điểm: "When the crew in the terminal begins moving the economy class passengers in the aircraft its all a mess. Passengers with seats in the front and the middle are blocking the hallway of the aircraft which force the passengers with seats at the end waiting with a long line.The Cathay flight from NY to HKG handle in a much better manner. They let the passengers with seats at the end go in the aircraft first so that these passengers will never blocking the hallway or making any long line.Hope the flight to New York can improve in this aspect."
Ưu: "A very enjoyable flight experience, everything was very smooth."
Khuyết điểm: "it waa just too an old plane. too noisy. dusty. even air preasure was not controlled good enough"
Ưu: "Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight."
Ưu: "One of the better airlines for a reason, great overall"
Khuyết điểm: "Cramped seats."
Ưu: "TV controls user-friendly. Many choices."
Khuyết điểm: "Cramped seats, especially when people in front lean back."
Ưu: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Khuyết điểm: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Khuyết điểm: "We were late leaving HK but that is all. Minor in overall scheme of the journey."
Ưu: "Seat was good."
Khuyết điểm: "Lounge in Chicago terrible...lounge near gate in HK was disgusting. The nice lounge closed too early. The food was passable The flight crew was mixed...a few nice ones, but most were unfriendly Ala American or BA Bathrooms on plane not in great condition"
Ưu: "excellent flight attendents"
Ưu: "Cathay Pacific provided excellent service."
Ưu: "Timeliness, Ease of boarding and friendliness of crew."
Khuyết điểm: "food was OK."
Ưu: "The extra space was nice, but expected as I paid for it."
Khuyết điểm: "My wife's and my seats were sticky and difficult to recline. my headphone socket had lose fitting and neither the airline supplied headphone nor my Bose QC headphone were able to work constantly. The service from the two hosts was poor with very little to no engagement or pleasantries. I compare this with Premium Economy class flights with other airlines I have flown and I will elect not to fly Cathy Pacific again. I also found the food and the service below average. No option for wine on this flight, just red or white."
Khuyết điểm: "The ground staff should give us options before, not waiting until we are in Hong kong"
My previous comment was for this flight
Ưu: "The aircraft is a marvel."
Khuyết điểm: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Ưu: "Turkish airlines is reaaly good"
Ưu: "Crew amazing, seats were comfortable."
Ưu: "Delays occur, but reputable, customer service oriented airlines do their best to remedy to the disruption and minimize the inconvenience. Reputable, customer service oriented airlines don't leave their passenger stranded."
Khuyết điểm: "Reputable airlines know ahead of time which passengers are at risk of missing their connection and have someone waiting at the arrival gate to quickly take them to the next departure gate, while the next flight waits a few extra minutes (because we only missed boarding by a few minutes)"
Khuyết điểm: "Food"
Ưu: "Smooth service"
Khuyết điểm: "The dessert. Change it from always service mousse"
Ưu: "Staff & food were excellent."
Khuyết điểm: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."
Ưu: "Comfortable seats, good food"
Khuyết điểm: "Nothing"
Ưu: "Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent."
Khuyết điểm: "Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot."
Ưu: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
Khuyết điểm: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."
Khuyết điểm: "The people smell very bad !!"
Ưu: "great entertainment, pretty comfortable, good service"
Khuyết điểm: "a little bit of a delay"
Ưu: "The great work of crew members taking care of passegers."
Khuyết điểm: "Nothing."
Khuyết điểm: "No priority boarding for business class in Istanbul."
Ưu: "The flight was delayed, took 6 hours at the airport to get things straighten out. Lost the flight connection,"
Khuyết điểm: "It took way too long to get the right information on the status of the flight"
Ưu: "Entertainment was excellent- choice of movies, music and ground cameras,"
Khuyết điểm: "Food was average; no snacks or snack service which made for a long time between meals on a 12 hour flight. The flight purchased was from Venice to Houston with a connection in Istanbul. The required passport recheck and gate location at opposite ends of the terminal made this a mad dash to catch the flight. It was too little time for comfort."
Ưu: "Food was good. Entertainment worked."
Khuyết điểm: "I booked a window seat but the seat I got had now window. I couldn't do online check-in."
Ưu: "No viajamos, nos cambiaron a Iberia al otro dia"
Khuyết điểm: "No viajamos"
Ưu: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Khuyết điểm: "I was woken up for food but I like to eat so it didn't bother me much. Another airline I flew before left a note one my seat informing me they came by and to ring when I awoke for food, that was even better maybe try something like that for sleeping guests."
Ưu: "Pleasant staff and good food and great movie selection"
Khuyết điểm: "A330 is a flying sardine can."
Ưu: "Friendly staff comfy plane"
Ưu: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Ưu: "They shipped my dog from Tel Aviv perfectly. No problems."
Khuyết điểm: "The laptops and Ipads are removed from the cabin"
Khuyết điểm: "Nothing"
Ưu: "Attendants were attentive. Food was good ad plentiful."
Khuyết điểm: "Seat space very cramped. I am tall. Cabin was warm."
Khuyết điểm: "Very friendly staff if istanbul airport was organized this airline is better than emirates"
Ưu: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."
Khuyết điểm: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"
Ưu: "Your website was les expensive than other websites and I will strongly recommend to my family and friends to use Kayak.com ."
Khuyết điểm: "I like it everything , from booking the flight your flexibility on the the flight schedule and airlines was great !!!"
Khuyết điểm: "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
Ưu: "short, so the missing entertainment system id forgivable. The crew is super,"
Khuyết điểm: "legs space, legs space and legs space. I will hesitate to pick up turkish only because of tha"
Ưu: "Everything, Turkish is great."
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "Timng and services on board"
Khuyết điểm: "I expect the plane to be upgraded."
Ưu: "Crew friendly attitude, seats, comfort, food and entertainment choice were top class."
Khuyết điểm: "Gate changed 2 times, many had to run long distance between gates, take-off was 40min late. loud and useless (no english) flight announcements would wake me up each time"
Ưu: "Nice hotel, meals, and transport, plus $$."
Khuyết điểm: "Had to stay over two nights. Could not make original connection in Istanbul, stayed over at my expense. Flight overbooked, stayed over at Turkish Airlines expense."
Khuyết điểm: "There is no free Wi Fi on Ataturk airport. They claim 2 hours, but it doesn't support Croatian 385 country access nr."
Ưu: "Service Entertainment Staff Airplain (clean)"
Ưu: "food, service and sea"
Ưu: "Food was good. Staff very friendly."
Khuyết điểm: "Nothing"
Ưu: "Good in seat entertainment with many choices. In seat charging for devices."
Khuyết điểm: "Leg room was unbearable for a 777, even for a 5'4" person! Only saw crew for the first 2 hours and last 2 hours of a 13 hour flight."
Ưu: "Staff are very friendly and deliver very good service. Refilling of water could be better. Seat was very comfortable and it comfortable for sleeping when it is flat. The seat cover improves sleeping quality. Dinner was well prepared and tasty. Skip the fried eggs for breakfast - it is great that they offer them, but they don't come out well."
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Ưu: "Cabin crew was courteous though they couldn't fix the issues."
Khuyết điểm: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."
Khuyết điểm: "Baggage handling was rough. Dented one new bag and broke the buckle on another."
Ưu: "Comfortable seats"
Khuyết điểm: "Really poor service. Stewards didn't seem like they wanted to serve."
Ưu: "Food was delicious"
Khuyết điểm: "Felt like there was barely any leg space. I'm not a tall guy so I was surprised on feeling I needed more space. My knees had no place to be freely."