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Mùa thấp điểm
|Tháng Tư||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 4%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 13%.|
Giá trung bình của chuyến bay khứ hồi
|40.143.452₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Southeast Asia đến Quintana Roo.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Quintana Roo từ Southeast Asia có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Quintana Roo với một hãng bay và chiều về bay đến Southeast Asia với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Quintana Roo từ Southeast Asia tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Well organized loading, courteous staff, great vegetarian food provided, liked the real metal silverware and glass wine glass on the SEA>ICN route."
Khuyết điểm: "My usb charger connection was too loose to charge"
Ưu: "Everything was great!"
Khuyết điểm: "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
Ưu: "Too hot onboard"
Ưu: "Lovely crew."
Ưu: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Khuyết điểm: "I don’t know yet."
Khuyết điểm: "The food is usually good on korean air but wasn’t great this time"
Khuyết điểm: "Nothing"
Ưu: "korean air is always great, service was awesome"
Ưu: "Excellent crews."
Khuyết điểm: "bathroom space and selection of shows."
Ưu: "The 2nd flight plane was alright"
Khuyết điểm: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"
Ưu: "I liked sleeping"
Khuyết điểm: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Ưu: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Khuyết điểm: "As with other airlines, flying coach is uncomfortable."
Ưu: "Yes, we were unexpected and surprised being upgrade to premier class"
Khuyết điểm: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
Ưu: "Services from the crew and the seat are what expected being in eco-normic class."
Khuyết điểm: "can upgrade or afford to go by at least business class"
Ưu: "Great service and a very friendly crew."
Khuyết điểm: "The food was ok, average and nothing special."
Ưu: "Yes, crews were excellent"
Khuyết điểm: "Boarding of passengers should be clear"
Ưu: "The music of kpop"
Khuyết điểm: "Would have been good if there’s more korean drama available on the trip and some kimbap food too"
Ưu: "Crew was great"
Khuyết điểm: "Movie selection, food options, loud alarm before boarding"
Khuyết điểm: "Great value ,excellent and friendly service."
Khuyết điểm: "No, all good"
Ưu: "Great leg room even for tall person. Food is good and there's enough choices."
Ưu: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Khuyết điểm: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"
Ưu: "Crew, food, comfort, entertainment and many good things"
Khuyết điểm: "I love everything"
Ưu: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Ưu: "Great customer service on the plane and in person."
Khuyết điểm: "Very long trip."
Ưu: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Khuyết điểm: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
Ưu: "Very clean aircraft."
Ưu: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Khuyết điểm: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Ưu: "Same as above."
Ưu: "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
Khuyết điểm: "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
Ưu: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."
Ưu: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Khuyết điểm: "We boarded late but the communication was good."
Khuyết điểm: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ưu: "Great legroom. Food better than last Korean Air flight a few years ago."
Khuyết điểm: "Changed to smaller aircraft, last row in the aeroplane."
Ưu: "Comfortable flight with a nice crew. An overall good experience."
Khuyết điểm: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Ưu: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."
Khuyết điểm: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."
Ưu: "First Korean dish was good."
Khuyết điểm: "The pasta was the worst meal ever."
Ưu: "Very professional crew good service"
Khuyết điểm: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Khuyết điểm: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
Khuyết điểm: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
Ưu: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Ưu: "Polite, welcoming and accommodating crew. Decent collection of music. Leg room in business class."
Khuyết điểm: "Old aircraft. Limited food selection on business menu. No Arabic announcement despite flying to and from Dubai."
Khuyết điểm: "nothing"
Khuyết điểm: "Same above"
Ưu: "Really loved the KAL transit lounge area of the airport. Took a four hour nap in the nap area on arrival. Then was able to shower and clean up. All provided free. Great Airport."
Khuyết điểm: "Excellent!"
Khuyết điểm: "I would like to have a vegetarion menu option"
Ưu: "The service and entertainment"
Khuyết điểm: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"
Ưu: "Nothing. This was the worst flight I've been on in years."
Khuyết điểm: "The food was awful, the lounge was worse than the free ones, and the service was absolutely the worst I've experienced in years."
Khuyết điểm: "Na"
Ưu: "It was ontime"
Khuyết điểm: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
Khuyết điểm: "Vegetarian food. 30% of people are vegetarian"
Khuyết điểm: "I would definitely have vegetarian food. 30% of population is vegetarian"
Ưu: "All was great."
Khuyết điểm: "The airline has so many people from far away places waiting too long for their next connections"
Ưu: "Flight arrived on time."
Khuyết điểm: "Boarding was unnecessarily chaotic."
Ưu: "Entertainment and food are always reliably good on Turkish."
Khuyết điểm: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
Khuyết điểm: "Foot rests in economy - better ventilation options airflow"
Khuyết điểm: "New aircraft and better management"
Khuyết điểm: "Food"
Ưu: "Food and plane"
Khuyết điểm: "IST transit"
Ưu: "check in..Gatwick S."
Khuyết điểm: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Ưu: "Lots of entertainment on the plane. Very clean. I like the personal touch of a travel Bag given and large head phones."
Ưu: "I love the food❤️"
Khuyết điểm: "2 hours delayed"
Ưu: "The staff went out of their way to make us comfortable as possible"
Ưu: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Ưu: "Full meal and entertainment system even for a shorthaul flight."
Khuyết điểm: "Tight leg room"
Ưu: "Good crew. Clean"
Khuyết điểm: "A little late"
Khuyết điểm: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
Khuyết điểm: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"
Khuyết điểm: "Trip delay"
Ưu: "Istanbul Airport has good facilities and F&B options"
Khuyết điểm: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Khuyết điểm: "They lost my baggage and everything I had was in that bag!"
Ưu: "Food and service is excellent. Istanbul lounge is great."
Khuyết điểm: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Ưu: "Food and service is excellent. Istanbul lounge is great."
Khuyết điểm: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Ưu: "Service was excellent"
Ưu: "The crew are very friendly and in general and the flight was very nice"
Khuyết điểm: "Need to have a bigger seats"
Khuyết điểm: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
Khuyết điểm: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Ưu: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Khuyết điểm: "No negative points to make."
Khuyết điểm: "Need More premier economy seats"
Ưu: "The staff were very welcoming and the seats were very comfortable"
Khuyết điểm: "Flight was a little delayed"
Ưu: "Comfortable seats, good food"
Khuyết điểm: "Nothing"
Khuyết điểm: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
Ưu: "Fantastic journey no problems at all thanks kayak....."
Ưu: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Khuyết điểm: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Khuyết điểm: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Ưu: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Khuyết điểm: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Khuyết điểm: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
Khuyết điểm: "Even though it’s only a 4 hours direct flight, They lost my baggage!!!"
Ưu: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Khuyết điểm: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Ưu: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Khuyết điểm: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
Khuyết điểm: "I could not use my ticket I was trying to extension date but customer services terrible"
Ưu: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Khuyết điểm: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Ưu: "kayak was poop for help for me."
Khuyết điểm: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Ưu: "Friendly good service"
Khuyết điểm: "Istanbul changing gate to get to such long walk"
Ưu: "Large screens, reusable dishes + silverware"
Khuyết điểm: "Plane was old, felt more squished and the seats did not decline. Also very note."
Ưu: "New plane"
Khuyết điểm: "Food and crew language proficiency."
Ưu: "Likes: The staff were prompt and friendly. The food was more varied and imaginative than on other airlines. Also, the fact that you get a refund, without any hassle, if you need to change your travel plans, makes this airline unique."
Khuyết điểm: "Suggestions: A few more centimetres of space between the rows of seats would work wonders. A piece of fruit (apple or tangerine) would add to the enjoyment of the food. A wider range and variety of movies would increase the quality of the entertainment."
Khuyết điểm: "Sat on the runway for over an hour. Lack of communication and lies.."
Khuyết điểm: "Individual TVs, perhaps"
Ưu: "On time, only one gate change!"
Khuyết điểm: "Cheaper. Ran out of food on the incoming flight. Should have planned better"
Khuyết điểm: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."
Khuyết điểm: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."
Ưu: "The beverage selection was good and entertainment was good - no delays and early arrivals - boarding was easy and well managed"
Khuyết điểm: "Aisle seat Middle Row D, Economy class, very little leg room- 175cm/5’9” - not enough knee space to stretch out without burying your knees into the seat in front- dinner meal was good - snack was subpar - no replacements for snack if you didn’t like your 1st choice - didn’t have that problem but a woman 1 aisle up was rudely addressed by the flight attendant for asking if she could discard her sandwich in exchange for Ramen- the same attendant even loudly told another attendant not to girl this poor lady some noodles - they cost $1 at the store - don’t know why she was holding out and making a scene over Ramen"
Ưu: "second flight was delayed about 30 minutes"
Khuyết điểm: "Bring back the individual TV's"
Khuyết điểm: "Super crowded boarding area in DCA. Hurried to board, then sat at the gate for 15 minutes after door closed with no mention of being delayed or why we were sitting there. Finally found out the fueling paperwork was missing. This was after being forced to gate check bag in group 6 (and 7,8,9) Then luggage offload in Charlotte took forever, and then was on the wrong belt. Baggage staff in CLT were clueless."
Khuyết điểm: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."
Ưu: "Crew was good"
Khuyết điểm: "Less gate changes"
Ưu: "Crew was fantastic but seats lack padding which agrivated my tailbone."
Khuyết điểm: "A second beverage service would have nice."
Ưu: "The cabin crew"
Khuyết điểm: "The gate agents were utterly rude and unprofessional. If you’re going to be so negative why work in customer service ?!?"
Ưu: "Seat 5A was great"
Ưu: "Friendliness of crew"
Khuyết điểm: "Offered more of an incentive for the inconvenience"
Ưu: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Khuyết điểm: "Accurate configuration. A more modern plane."
Khuyết điểm: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."
Khuyết điểm: "Flight delayed 1h30, no food or beverage served!"
Ưu: "Good entertainment, seats were ok."
Khuyết điểm: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"
Ưu: "The crew were great, entertainment was good."
Khuyết điểm: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."
Khuyết điểm: "The big problem was a 2+ hour delay departing from Ohare. No plane. Came later."
Ưu: "Only thing that was good was tail wind."
Khuyết điểm: "The plane was so small and tight. And they sat me next to 260lbs x football player in this tiny plane. Not really your fault but a plane that size is just too small esp when your neighbor is double your size."
Khuyết điểm: "Still on plane an hour after arrival waiting for a bus to take us to terminal."
Ưu: "Very kind flight attendant. Flight on time."
Khuyết điểm: "My entertainment screen did not work."
Ưu: "The crew skipped me for breakfast and i had to ask for food."
Khuyết điểm: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."
Ưu: "Checking in with my Mum who needs assistance was excellent."
Khuyết điểm: "Lack of Entertainment."
Khuyết điểm: "1 hour delay boarding then another hour waiting for a Pilot!?"
Ưu: "On time"
Khuyết điểm: "Boarding system, come located entertainment o/b, non existan food/snacks"
Ưu: "The flight crew was terrific, and the pilot provided good information on the cause of the delay, and expected deoarture and arrival."
Khuyết điểm: "We were 80 minutes late leaving Portland. Fortunately I did not have a connecting flight and the late arrival was a nuisance and not a problem."
Ưu: "Tulsa to Chicago was nice."
Khuyết điểm: "First flight was delayed, reschedule for new flight 4 hours later, second flight delayed. Barely made connecting flight. Plane was almost empty, I’m 6’4 and asked mid flight to move to exit row because my knees was pressing into the forward seat. 1 person out of 6 seats were in the exit row and the gentleman attendant denied my request. I didn’t flinch about my full day of delays and connection issues but on an empty flight it would have been nice to catch a break. I landed in Pittsburgh at 12:30 at night and got to my hotel at 1:30am with an 8 am presentation. AA delays really have created a discontent with my business trips. As I use AA as my primary airline I hope this doesn’t continue or I’ll switch to United for future business trips monthly."
Ưu: "Plane is clean. Well kept"
Khuyết điểm: "Wifi. It terrible"
Ưu: "Timeliness and friendly staff. Arrived before scheduled time..."
Khuyết điểm: "After getting us lined up for boarding we were told to wait due to maintenance."
Khuyết điểm: "Waiting for 30 minutes a Dublin to dock."
Ưu: "Good legroom on economy"
Ưu: "British Airways seats"
Khuyết điểm: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Ưu: "Flight crew were very apologetic"
Khuyết điểm: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
Ưu: "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."
Khuyết điểm: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Ưu: "Arrived early in CUN!"
Khuyết điểm: "Food selection"
Ưu: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Khuyết điểm: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Ưu: "I decided to travel First Class from CLT to NYC and that was the greatest choice I ever made. First class was amazing! I stored my belongings without any issues. The snacks were enjoyable and the passengers were friendly. I was happy with the crew and airline!"
Khuyết điểm: "No complaints!"
Ưu: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."
Khuyết điểm: "Meal, comfort, crew"
Ưu: "I needed special assistance due to limit of mobility and I have been refused assistance twice"
Khuyết điểm: "On the top of that my luggage was damaged"
Ưu: "quick flight"
Khuyết điểm: "seats are very cramped"
Ưu: "Went on time and looked after very well"
Khuyết điểm: "Going over leg room, a bit tight"
Ưu: "On time"
Khuyết điểm: "Nisy airplane and hard seats."
Ưu: "Moved seats together, great plane and serviceN"
Khuyết điểm: "Delay getting landing slot"
Ưu: "Flight was pleasant and all the crew members were courteous."
Khuyết điểm: "It doesn't have anything to do with AA, but TSA processing at Orlando International is very slow."
Khuyết điểm: "It would have been nice to have all the immigration forms necessary and a pen to fill them out. If you aren’t going to provide those please notify passengers in advance."
Khuyết điểm: "Not much leg room (and I’m only 5’8’’)."
Ưu: "The seat"
Khuyết điểm: "Some crews are not have a nice customer service"
Ưu: "Comfort plus seats gave extra leg space."
Khuyết điểm: "Probably more of a Newark airport thing but we were delayed on the runway for over an hour because of drizzle. That is a joke. You can fly in light rain."
Ưu: "- Boarding was efficient - The food was good"
Khuyết điểm: "- The male flight attendant in Business Class was rude. - The movie options were very limited, dated and unappealing"
Khuyết điểm: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"
Khuyết điểm: "More space on the flight"
Ưu: "All service from check in to boarding was just ok."
Khuyết điểm: "Checking in was annoying. Got to the airport and people seemed positively confused about having to tag their own bags. Granted when I finally got to the kiosk, I went through in a short amount of time but I’m not sure of the benefit as I knew I would need an assistant to review my documents."
Khuyết điểm: "United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful."
Khuyết điểm: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Ưu: "We were early. We sat together"
Khuyết điểm: "Too strict on check in baggage weight"
Ưu: "Request for supply of earplugs was kindly met. Cabin crew were attentive and friendly. Food was some of the best I have ever eaten in Economy."
Khuyết điểm: "Check-in staff at EWR were abrupt to the point of rudeness. Did not feel valued as a customer."
Ưu: "the flight was scheduled 1h30"
Khuyết điểm: "the seat comfort"
Khuyết điểm: "So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat."
Ưu: "Generally flight was ok."
Khuyết điểm: "Food was not too much. Probably men was hungry, for me it did not taste good."
Khuyết điểm: "Aircon was too cool"
Ưu: "The crew were friendly & efficient, the flights were on time, & the gate staff kept us well informed of any changes."
Khuyết điểm: "See above"
Ưu: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Khuyết điểm: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Ưu: "The plane was new"
Khuyết điểm: "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."
Ưu: "Very friendly cabin crew. Sufficient food, quite tasty."
Khuyết điểm: "Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre."
Khuyết điểm: "Couldn't connect to the onboard entertainment system through my laptop."
Ưu: "Very pleasant attentive crew and ground staff. An aborted takeoff on tarmac meant a return to the departure gate and the plane taken to maintenance. The ground staff were superb in dealing with a full plane load of passengers many of whom had onward connections. This meant we had to stay overnight and fly first thing the next morning. Full marks to United for dealing with a potentially dangerous situation and then assisting everyone back in the terminal."
Ưu: "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing."
Khuyết điểm: "The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner."
Ưu: "Good. Seating. Not too crowded"
Khuyết điểm: "Na"
Ưu: "Landed early"
Khuyết điểm: "No wifi or substantial snacks/dinner. Paid for bag"
Ưu: "Very comfortable flight"
Ưu: "Service was very good, they were on time and considering the flight time food was good too."
Khuyết điểm: "nothinh"
Ưu: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."
Ưu: "My husband and i we want to seat next to each other"
Khuyết điểm: "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."
Khuyết điểm: "Very cramped with staff who I found overbearing. Not the most pleasant experience."
Ưu: "bad movie choices"
Ưu: "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Khuyết điểm: "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."
Ưu: "Not much to like on United. The boarding was the best part as the staff were somewhat helpful."
Khuyết điểm: "One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks."
Ưu: "On a recent trip it was very good to be in the new dreamliner and with staff that were enthusiastic and being able to deliver a good product, food and comfort wise was a big bonus. Thank you"
Ưu: "Pleased with all"
Ưu: "My television screen in front did not work. There were no images and the sound was very bad. So I could not listen to music either."
Khuyết điểm: "The airline was generous with luggage allowances."
Ưu: "Improve the food and be ahead of the best"
Khuyết điểm: "Food"
Ưu: "Excellent flight"
Khuyết điểm: "At check in time being told I needed a eta visa to enter Canada!"
Ưu: "The United Airlines lady on the desk at Terminal 2 was tremendously helpful (she had an Indian name beginning with S). She helped me sort out my ESTA and ETA for Canada and ensured I got through security without too much delay."
Khuyết điểm: "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"
Khuyết điểm: "Seats to small. But I am 6'3"" and my son traveling with me is 6'5"."
Ưu: "Side adjustable headrests on seats."
Khuyết điểm: "Lack of entertainment options."
Ưu: "Boarding was really easy"
Khuyết điểm: "Not only you have to pay for checking one bag, not only you have to pay for a poor meal, you also have to bring your own device to watch a movie!"
Ưu: "No complaints here! The Air New Zealand staff were amazing. They did their jobs really well! They made everyone comfortable during the trip."
Ưu: "The crew in air Canada is awesome! They were really great and friendly. I'm impressed with their impeccable service even if it was a short flight to Vancouver."
Khuyết điểm: "Flight was delayed."
Ưu: "It got us from a to b but not much more to be said!"
Khuyết điểm: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."
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