vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Tám||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 3%.|
Mùa cao điểm
|Tháng Một||Thời gian bay phổ biến nhất với mức giá tăng trung bình 6%.|
Giá trung bình của chuyến bay khứ hồi
|17.591.098₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Southeast Asia đến Stuttgart.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ Southeast Asia đến Stuttgart có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Stuttgart với một hãng bay và chiều về lại Southeast Asia bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ Southeast Asia đến Stuttgart trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew service is excellent!"
Khuyết điểm: "The seat is really cramp and tight!"
Ưu: "crewe were excellent"
Khuyết điểm: "nothing !"
Ưu: "The seat was great."
Khuyết điểm: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Ưu: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Khuyết điểm: "The food was not to my liking,"
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ưu: "Seating was fine"
Khuyết điểm: "If flight cost less lol"
Khuyết điểm: "Old Aircraft Interior, could be more comfortable"
Ưu: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Ưu: "Very friendly and caring"
Khuyết điểm: "i can not think of anything. Great crew Great experience"
Khuyết điểm: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
Ưu: "The crew was very good."
Khuyết điểm: "Good"
Ưu: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Ưu: "Overall the flight met expectations for service, comfort and food."
Khuyết điểm: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Ưu: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Khuyết điểm: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
Ưu: "ANA is always efficient and polite."
Khuyết điểm: "Just drinks no snacks on this flight"
Khuyết điểm: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Khuyết điểm: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
Ưu: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
Ưu: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Khuyết điểm: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
Ưu: "The food and the very friendly and courteous flight attendants."
Ưu: "Excellent legroom. Very polite staff."
Khuyết điểm: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
Khuyết điểm: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."
Ưu: "Very efficient"
Khuyết điểm: "Food was not good"
Khuyết điểm: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
Ưu: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Khuyết điểm: "Internet was more expensive than it should be"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Khuyết điểm: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Ưu: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Khuyết điểm: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Ưu: "Food and Sitting Space"
Khuyết điểm: "Nothing"
Khuyết điểm: "Sitting space"
Ưu: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Khuyết điểm: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
Ưu: "Shortest duration"
Ưu: "Everything was fine"
Khuyết điểm: "The seats hurt my butt"
Ưu: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Ưu: "Friendly staff and great food. Cabin was spacious even for Economy."
Khuyết điểm: "Food was ok and limited entertainment"
Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"
Ưu: "Pleasant stewardesses"
Khuyết điểm: "Expensive lunches, no entertainment unless you pay"
Ưu: "Food and entertainment is great."
Khuyết điểm: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Ưu: "The ANA crew were very sweet and accommodating"
Khuyết điểm: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."
Ưu: "Great airline!"
Khuyết điểm: "some of the gates can be long walk"
Khuyết điểm: "Na"
Ưu: "Pilot's landing was top noch."
Khuyết điểm: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Khuyết điểm: "Vegetarian food. 30% of people are vegetarian"
Khuyết điểm: "Everything was good"
Ưu: "Seats were very uncomfortable"
Khuyết điểm: "too expensive for flights"
Khuyết điểm: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Ưu: "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."
Ưu: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Khuyết điểm: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."
Khuyết điểm: "Crew could have been more pleasant"
Ưu: "All was great."
Khuyết điểm: "The airline has so many people from far away places waiting too long for their next connections"
Ưu: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Khuyết điểm: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."
Ưu: "Great crew, confortable seats, free complimentary internet service"
Khuyết điểm: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"
Khuyết điểm: "Food"
Khuyết điểm: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"
Ưu: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
Ưu: "The food was great, customer service also good and price is Afordable"
Ưu: "check in..Gatwick S."
Khuyết điểm: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Khuyết điểm: "Bad seating dirty"
Ưu: "The food and the entertainment"
Khuyết điểm: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
Ưu: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Khuyết điểm: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
Ưu: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Khuyết điểm: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Ưu: "I love the food❤️"
Khuyết điểm: "2 hours delayed"
Ưu: "The service was excellent, staff helpful and understanding."
Khuyết điểm: "No business class priority boarding, no assistance available with transfer."
Ưu: "Food as per.always was.great and choice of entertainment also good."
Khuyết điểm: "Bording was delayed because of inbound flight delays."
Ưu: "Good food, good crew, free beer"
Khuyết điểm: "Late by 20 minutes. Touchscreen is starting to go out."
Ưu: "Everything was great."
Khuyết điểm: "Waited on the plane for a while before takeoff"
Khuyết điểm: "The booking experience was exceptionally bad. Never again through you."
Ưu: "Professional nice food"
Ưu: "The food in Economy was some of the best I've ever had and the crew was very friendly."
Ưu: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Khuyết điểm: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."
Ưu: "Nothing much to shout about this flight. It got there safely?"
Khuyết điểm: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Ưu: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
Khuyết điểm: "I book flights and they toke money and last minute when i went to the airport is not existing at all"
Ưu: "2nd time with Turkish Airlines; no concerns. Everything handled timely and professionally."
Khuyết điểm: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
Khuyết điểm: "The worst airline I have ever flown with, worst disruption management. No care for customers."
Ưu: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Khuyết điểm: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
Khuyết điểm: "I could not use my ticket I was trying to extension date but customer services terrible"
Ưu: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Khuyết điểm: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Ưu: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"
Ưu: "kayak was poop for help for me."
Khuyết điểm: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Ưu: "Crew and the food"
Khuyết điểm: "That the WiFi didn’t work."
Ưu: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Khuyết điểm: "The leg room was a bit limited on long flight."
Ưu: "their services in the plain and they are very discipline as well"
Khuyết điểm: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Ưu: "Friendly good service"
Khuyết điểm: "Istanbul changing gate to get to such long walk"
Ưu: "The flight attendant (a gentleman) was very friendly and made the flight pleasurable."
Ưu: "Large screens, reusable dishes + silverware"
Khuyết điểm: "Plane was old, felt more squished and the seats did not decline. Also very note."
Ưu: "I am a disabled passenger. Turkish look after me well."
Khuyết điểm: "No complaints. Good service"
Khuyết điểm: "Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions"
Khuyết điểm: "Nothing"
Khuyết điểm: "Legroom was no better than economy class"
Khuyết điểm: "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."
Khuyết điểm: "A great flight!!"
Khuyết điểm: "Timeliness. Cleanliness. Service. Food and drinks."
Ưu: "Quick flight and boarding"
Khuyết điểm: "Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle"
Ưu: "crew were good, food was ok in premium economy."
Khuyết điểm: "being in club class or first class"
Khuyết điểm: "Boarding"
Khuyết điểm: "Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court."
Ưu: "Flight was on time. Crew were professional and courteous. Seats were fairly comfortable ( though one was broken)."
Khuyết điểm: "Could have been a bit more room - was slightly squashed. Disappointed to have to pay for tea. Porridge from M&S on flight was horrible."
Ưu: "Crew very pleasant, professional and friendly."
Khuyết điểm: "Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens."
Ưu: "On time service, quick to board ."
Khuyết điểm: "I’m surprised by now that British airways don’t provide any food for children onboard. A cheese and mushroom toastier is not exactly child friendly"
Khuyết điểm: "Luggage did not make it to Warsaw"
Ưu: "total flight bsolutely excelente custumer service stuffs was very friendly outbound and inbound no dilays"
Khuyết điểm: "not aplicable"
Khuyết điểm: "Connecting flight was missed. Too short of time to pass through security and line-up"
Ưu: "Everything went like clockwork. Great service and flight."
Khuyết điểm: "Nothing to dislike."
Ưu: "the crew was accommodating"
Khuyết điểm: "i was asked to pay to check in my luggage :("
Ưu: "The plane was huge with lots of empty seats. This is better than my flight out, which was oversold (I was the person who didn't have a seat, until just before departure when someone else didn't show up). The seats appeared to be new."
Khuyết điểm: "The flight was delayed by an hour. No information was available about what gate the delayed flight would be departing from, which made it difficult to relax while waiting due to fears of missing the flight whenever it finally took off. The electronic flight list said to check the monitor at 6:38pm to find out what gate would be used (for a 5:30pm flight). I checked the monitor at 6:14 and it said the flight was boarding. This seems like a recipe for making people miss the flight. At the very least it made things stressful. No free food/beverages were provided (some is available at a cost). A family with a very tired baby was forced to wait in a huge long line rather than being pre-boarded. That just seems discourteous to me."
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "Seat clearance not good"
Khuyết điểm: "The boarding crew forced us to check-in our handbags saying there's no space on board. The flight was half empty. We had to wait 30 mins to get our luggages when we arrived. Very annoying."
Ưu: "good service. crew speaks English."
Khuyết điểm: "cost of baggage"
Khuyết điểm: "Extremely unsatisfying, to the point of not wanting to fly BA again. If I had not had previous satisfaction with Kayak on other flights, I might not use it again. They my bags for 3 days and had hideous communication about it. Had no feeling that anyone could be reached about or that anyone cared at all. Late takeoff again. There was an impossible amount of time left under even the best curcumstances, to go from one flight to another, resulting in flight being missed and being sent to another city and losing my money on ground transport that was prepaid. The communication issue is the worst of it all. Massively frustrating."
Ưu: "most pleasant flight i have had. Crew were perfect"
Khuyết điểm: "nothing"
Ưu: "Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned"
Khuyết điểm: "Nothing"
Ưu: "Crew was friendly, courteous and very helpful. On time arrival despite a late departure."
Khuyết điểm: "As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time"
Ưu: "Good range of in flight snacks and food"
Khuyết điểm: "No Wifi capabilities"
Ưu: "No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly."
Ưu: "Fed twice enroute"
Khuyết điểm: "Did not hand out landing cards during the flight"
Ưu: "Impressed by the staff again, they’re yet to disappoint. Food was good too."
Khuyết điểm: "Check in service at Terminal 5 needs some attention. Not enough support staff, and many unhappy travellers."
Khuyết điểm: "Late like always no even a free drink of water sad sad"
Ưu: "Excellent, courteous crew. Flight punctual."
Khuyết điểm: "Crews hair all seemed to be scruffy with bits hanging in their face. Most unlike BA. Only thing I can think of all rest was faultless"
Ưu: "Food was decent"
Khuyết điểm: "One of the worst business class seats - worn and cramped. Boarding was pandemonium Crew was unfriendly"
Ưu: "Food was good, especially breakfast. Flight wasn’t full at all so plenty of room to stretch out"
Khuyết điểm: "5h before take off, it was impossible to have 2 seats next to another!!! we were even on different floors in the plane! the employees at the counter and then in the Heathrow airport were not able to join. on mentioned that the plane had been overbooked. I thought these practices had stopped. only the employee at the gate managed to move us to be at least on the same floor of the plane. very disappointed."
Ưu: "The Business Class accommodations and staff were excellent. The boarding process was on-time and painless and made a very long trip enjoyable. Despite my poor experience checking luggage, see the dislike comments, there were two employees who did go out of their way at the end of my poor check-in experience to help me. I did not get their names, but their good service was greatly appreciated. The plane crews were also awesome!"
Khuyết điểm: "1.Outdated website information: I have a small travel guitar that fits in the overhead bins and I always take it with me when I travel, with no issues. It counts as my overhead carry-on. I checked the British Airways website prior to leaving the U.S. and it said small instruments were okay. I was able to board from San Jose, USA, with no issues. However, I was told at Heathrow that no stringed instruments were allowed at all, under no circumstances, ever, no matter the size, even Business Class, even First Class, even if other airports were not enforcing the rules. The rules that ARE NOT LISTED ON YOUR WEBSITE 2. Poor customer service: Due to the above, at Heathrow airport, I had mixed signals everywhere and had to check-in THREE times, twice to oversize, I was sent back and forth all over the place, finally having to go all the way through the airport to pay to have my item boxed. Most of the folks along the way were extremely unpleasant and rude and acted as if it was the craziest thing in the world that I would have a carry-on travel guitar. TRAVEL guitar, small, not full size, not needing any special treatment. Most of the agents, who knew I was struggling with this, did not help me, for example, I had to wait in line all over again, twice! There was one woman that tried to help me and put me to the front of the line on one occasion and the last agent was helpful as well. I did not get any names, which I should have, because at the end, I FINALLY had those two staff members who helped me (see liked comments). I still had to check my box, but the final agent really went out of her way to make me feel better about the experience because she could see that I was given the runaround. But the folks at Oversize and the pre-Security line, were absolutely horrible and rude. No excuse for it at all. None."
Ưu: "The Crew were great"
Khuyết điểm: "Boarding could have been more efficient"
Khuyết điểm: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."
Khuyết điểm: "Flight"
Khuyết điểm: "Seat space too cramped"
Ưu: "Check in too long for drop off bag otherwise quick boarding, flight early and bagage delivered very quickly"
Ưu: "Wine fantastic, crew fantastic, comfortable seats in biz on A380. Food selection diabolical"
Khuyết điểm: "Food was awgul"
Khuyết điểm: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed."
Ưu: "Boarding was smooth, aided by being one of the last to board as I was relaxing in the lounge! Boarding was started earlier than listed and complete by the boarding time, long before the flight was due to leave. Crew were polite and courteous, even going to some extra effort to get me a semblance of a meal."
Khuyết điểm: "Booked this flight every last minute and didn't order a Vegan option at the time. Was flying business over lunch time so a meal was served. However there was no vegetarian option on the menu. I expected there to be a vegetarian option at least, and I would work around my dietary choice, but with no vegetarian option, this was impossible to do. In the end the crew managed to rustle up something from the Crew meal and I was able to then have snippets of meal segments that suited my requirements. How could this be prevented in the future? Make available a vegetarian choice on all meal served flights. A Meat eater can eat vegetarian at a push but not the other way around. I know if might be too much to ask to make that a Vegan option as standard, because then every one can eat it, but just putting that out there."
Ưu: "The crew was very polite and friendly, making this 7-hour flight enjoyable."
Khuyết điểm: "There was nothing I disliked."
Khuyết điểm: "Overpriced and outperformed by the Budget Airlines."
Ưu: "Good flight no complaints"
Ưu: "Nice seats! Flight tracker. Our flight in the way home was cancelled due to bad weather and although we had to queue for some time all the information we needed about what to do about food, hotels, travel, etc was given to us along with a new flight the next day with seats together. First time I've had a flight cancelled and was impressed with the service I received (now got to try and claim our expenses back so fingers crossed that goes ok)."
Khuyết điểm: "The curtain that cuts off premium economy getting swooshed across in front of us."
Ưu: "Great staff, ultra professional"
Khuyết điểm: "Small food portions!"
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