Excellent flight. Wonderful inflight service. Check in in Mumbai could have been better but overall 10/10.
Excellent service. Clean aircraft. Took off and landed on time. Did not feel it was an 18 hour flight. Will definitely fly Singapore Airlines again.
Friendly staff, excellent food, a whole lot of good choices for onboard entertainment, comfortable ride, and good legroom even in the economy.
Got me to the destination, long delayed.
I liked the cleanliness of the flight, my check in bags got loaded into cargo for some reason and I had to wait over 30 mins for them to arrive becuase a thunderstorm hit and they people in charge didn’t want to drive the cargo section over in a thunderstorm.
Ưu: "Best in the world, as always."
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ưu: "Crew very polite and friendly"
Khuyết điểm: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Ưu: "Amazing crew, very nice and helpful."
Ưu: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Khuyết điểm: "Silk air"
Ưu: "Friendly service and not a super crowded plane."
Khuyết điểm: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Ưu: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Khuyết điểm: "Food was good but was not full compared to emirates."
Ưu: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Khuyết điểm: "Reservation online"
Khuyết điểm: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ưu: "Entertainment system ok"
Khuyết điểm: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Khuyết điểm: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Ưu: "smooth boarding process excellent enterntainment offered food is also quite good"
Khuyết điểm: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Nothing beats Singapore SQ!"
Ưu: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ưu: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Ưu: "Short flight"
Khuyết điểm: "N/A"
Ưu: "So good to get on a flight where I can fit in the seats..."
Khuyết điểm: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Ưu: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Khuyết điểm: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Khuyết điểm: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Ưu: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Ưu: "The flight attendants were amazing."
Ưu: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Khuyết điểm: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Ưu: "Crews were all nice, respectful and helpful!"
Khuyết điểm: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Ưu: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Ưu: "Friendly, smiling staff, ever happy to help, nice food"
Khuyết điểm: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"
Ưu: "Was very old plane but was good"
Khuyết điểm: "Food and crew was well"
Ưu: "Personal Touch!"
Khuyết điểm: "No such!"
Ưu: "Friendly, attentive crew. Clean plane."
Khuyết điểm: "Cramp set space. Lack of movie choices, not all had closed caption."
Ưu: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Khuyết điểm: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Ưu: "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Khuyết điểm: "Really nothing. I loved flying with them."
Ưu: "Everything else was good"
Khuyết điểm: "Old aircraft with tired looking seats."
Ưu: "Ice cream for snack? Heck YES. Variety of meals to choose from (i got hindu meal)"
Khuyết điểm: "On the way to Korea, a stewardess keep taking my water away thinking i was done with it. It was very nice of her she tries to take trashes away, but it wasn't trash for me."
Ưu: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ưu: "Excellent crew, efficient processes and overall relaxing"
Khuyết điểm: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Khuyết điểm: "Nothing"
Ưu: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Khuyết điểm: "Wish the food could have been better and the choice for dessert wider."
Ưu: "Great food, friendly staff, on time... what else do you need?"
Ưu: "Everything else was good"
Khuyết điểm: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Khuyết điểm: "Your counter staff behavior at Hongkong airport.she altered our online booking confirmed seats??? Wheel chair did not come on time at Hongkong airport. We had to rush to catch the flight after demanding the boarding pass from counter.Please investigate and punish those two staff at your counter at Hongkong airport."
Ưu: "The food in coach was incredible!"
Ưu: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Ưu: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Khuyết điểm: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."
Ưu: "Food was ok"
Khuyết điểm: "Seats..."
Ưu: "food is really bad, people are not taking social distancing seriously"
Ưu: "Seat was ok."
Khuyết điểm: "There was no food served at all! Just a plastic water container for the entire flight. Could’ve served a snack or two like JetBlue does in USA"
Ưu: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Khuyết điểm: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Ưu: "The crew was great and service and meals where wonderful"
Ưu: "The flight attendants were very attentive."
Khuyết điểm: "My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours."
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Seats extremely tight."
Ưu: "Good movies good food"
Ưu: "Everything went well"
Ưu: "On time"
Khuyết điểm: "Seats are not very comfortable. Narrow and hard."
Ưu: "Seats and bathrooms were big"
Khuyết điểm: "Service was extremely slow. I kept having to ask for more water all the time. Flight attendants were nice, but not well trained. Food quality was pretty poor, especially for international business class"
Khuyết điểm: "The AC wasn’t turned on for 2 hours of passengers being on the plane and it was easily 100 degrees inside. Everyone was hot and miserable. The seats were also extremely close together. I have never been so uncomfortable on a long haul flight."
Ưu: "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
Khuyết điểm: "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."
Ưu: "Hello the service was excellent"
Ưu: "I enjoyed the flight!"
Khuyết điểm: "Not applicable"
Ưu: "Nothing jumped off the tracks. Every trip went exactly planned."
Khuyết điểm: "thru Istanbul"
Ưu: "Not like at all"
Khuyết điểm: "Not like food not like service"
Khuyết điểm: "It was delaid too long"
Ưu: "Smaller aircraft but better seats, comfortable"
Khuyết điểm: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"
Ưu: "Crew did a good job handling a stressful situation."
Khuyết điểm: "Security process for boarding is a mess, with absurd redundancy and tiresome rechecking of passports an d boarding passes, inconsistent application of carry on rules and long waits. Then we boarded and sat for two hours. The aircraft should be checked out and ready to go before boarding. Then, in Chicago, it took almost 2 hours to get our luggage."
Ưu: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Khuyết điểm: "I could not change the stars above."
Khuyết điểm: "There was not enough milk while they know there is alot of kids"
Ưu: "Price, Price, Price"
Khuyết điểm: "Keep going KAyak"
Ưu: "Everything about this airline is really good. We will flight again as much as possible using Turkish Airlines. Thank you crew and onboard for the great service."
Khuyết điểm: "Long layover wait in Istanbul"
Ưu: "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
Khuyết điểm: "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."
Ưu: "Food and entertainment options are good"
Ưu: "The seats were comfortable"
Khuyết điểm: "The entertainment system was not operational"
Ưu: "I like the service given and the space in economy."
Ưu: "Food was great. Plane was on-time."
Khuyết điểm: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."
Ưu: "The service was great and all staff were friendly."
Khuyết điểm: "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."
Ưu: "Nice clean airplane. Lots of good food and amenities for the price"
Khuyết điểm: "Staff is a bit rude"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "The turkish delight was great and the personal TVs were nice. The choice of shows to watch was good and the hot towel was a nice touch. I also liked the bag of goodies like a toothbrush and eye mask. Very nice."
Khuyết điểm: "The crew was not super friendly, however, they got the job done."
Ưu: "They didn't want to go to work today. And it's your fault. So they will punish you."
Khuyết điểm: "My first flight was late which made me miss my connecting flight. The ground was horribly rude and it took over 4 hours to get me to a hotel along with at lie ask 50 other people."
Ưu: "Good food great passenger service."
Khuyết điểm: "Disruptive child in seat in front of me"
Khuyết điểm: "My Luggage did not make it, I don't have any information about it :)"
Ưu: "I did like the workers in the plane because they look competent and committed."
Ưu: "Thats awesome"
Khuyết điểm: "All personel it was good."
Ưu: "Almost everything. Food ..."
Khuyết điểm: "Was great overall."
Ưu: "food was good"
Khuyết điểm: "plane interior could be updated."
Ưu: "Comfortable seats, conditions in lounge hall. Very well organized"
Khuyết điểm: "I didn't like boarding process at all. Poor organized. Crew should pay more attention to passangers."
Ưu: "Very good food. Quite an extensive movie selection. Staff was very pleasant."
Khuyết điểm: "It takes a bit long to complete all processes"
KLM is never consistent with services. Sometimes you get lucky with great comfort and other times you are forced to squeeze in a box for a seat. The food is always subpar and they have become so unfriendly when you need help. But hey, they are always on time and they have good connections.
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
Ưu: "Salimos a tiempo . El business es muy confortable"
Khuyết điểm: "La comida horrible . No se limpian los baños"
Khuyết điểm: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Khuyết điểm: "Nothing. Flight was amazing"
Ưu: "Terrific hot breakfast in bus. class"
Khuyết điểm: "Window did not darken like the others."
Ưu: "The crew."
Khuyết điểm: "The time between flights."
Ưu: "Planes were on time and connections made."
Khuyết điểm: "One bag delayed as not put on flight and food could be better."
Khuyết điểm: "Crew members in Amsterdam were very rude and disrespectful"
Khuyết điểm: "KLM crew exceed our expectations"
Khuyết điểm: "Flight got delayed 30 minutes"
Ưu: "Friendly crew, upgraded seat was worthwhile"
Khuyết điểm: "More snacks in between meals,"
Ưu: "Service is awesome. Food is great."
Khuyết điểm: "People with short connection are affected by the 15 to 25 minutes delay."
Khuyết điểm: "Everything"
Ưu: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Khuyết điểm: "Pay attention to passengers."
Ưu: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Khuyết điểm: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Ưu: "The crew were really helpful with people who had tight connections because of the delayed flight"
Khuyết điểm: "I wish they had WiFi"
Ưu: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Khuyết điểm: "The earphones could have worked!"
Khuyết điểm: "The flight was cancelled and had to be rerouted on United Airlines."
Ưu: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Khuyết điểm: "There were several flight delays and gates were changes a few times."
Ưu: "Efficient boarding system, clearly signposted. Professional staff"
Ưu: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Khuyết điểm: "Except for the man next to me - great!"
Ưu: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Khuyết điểm: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Ưu: "The entertainment options were good."
Khuyết điểm: "Flight was cancelled."
Ưu: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Khuyết điểm: "Cramped seating."
Khuyết điểm: "The movie selection did not seem extremely varied."
Ưu: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Khuyết điểm: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Ưu: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Khuyết điểm: "Nothing"
Ưu: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Khuyết điểm: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Ưu: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Ưu: "Good flights. Good prices."
Ưu: "Nice seats, comfortable."
Khuyết điểm: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Ưu: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Khuyết điểm: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Khuyết điểm: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Ưu: "Ground staff at Manchester very helpful"
Khuyết điểm: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Ưu: "Thankful for coffee being served without charge. Not all airlines do that."
Ưu: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Khuyết điểm: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Ưu: "Crew service"
Khuyết điểm: "Flight delayed."
Ưu: "quick boarding, responsive Airline stewardess, very polite."
Khuyết điểm: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Ưu: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Khuyết điểm: "Nothing. This is filler text to meet min characters."
Ưu: "Food and drink service"
Khuyết điểm: "Boarding pass facility"
Ưu: "The crew was very nice and helpful."
Khuyết điểm: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Ưu: "Special treat for King's Day Friendly crew"
Khuyết điểm: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Ưu: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Khuyết điểm: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Ưu: "Flight was quick, professional, friendly."
Khuyết điểm: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Ưu: "Entertainment, cabin crew great."
Khuyết điểm: "Seat layout may now be standard but is still cramped."
Got passed over during the first drink service. Second service was more agreeable. Passengers are allowed to prop their feet up on the backs of the seats in front of them and to play their devices without headphones so everyone has to listen to it?For 4 hours. Why does this go unchecked? Is the comfort of a single passenger more important than all the others? I normally have nothing but good things to say about Air France but they missed the mark today by a wide margin.
Wrong advice was given by AF counter for the boarding by asking me to exit airport and then enter again , otherwise was ok .
Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines
Khuyết điểm: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Khuyết điểm: "Advertised October Pink products but did not have them for breast cancer support"
Ưu: "More space in business class (777-300) than many other airlines."
Khuyết điểm: "Entertainment very limited. No adjustable air vents in this aircraft"
Ưu: "The bread was fresh and food better than other times"
Khuyết điểm: "Crew is always aggressive and unfriendly"
Ưu: "Amazing crew and on time flight"
Khuyết điểm: "None"
Ưu: "I like the comfortable seats"
Khuyết điểm: "Service lag a little"
Khuyết điểm: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Ưu: "The crew was very helpful in all respects."
Khuyết điểm: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Ưu: "In flight entertainment was great"
Khuyết điểm: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Ưu: "Friendly attendants, entertainment variety"
Khuyết điểm: "Comfort, food could have been better."
Ưu: "The cue lines per zone are a brilliant idea!"
Khuyết điểm: "An explanation to passengers as to why there was a backup between the gate and the plane."
Ưu: "The cue lines per zone are the most brilliant idea!"
Khuyết điểm: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Khuyết điểm: "The flight delayed for 2xhours from Paris to Cincinnati"
Ưu: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Ưu: "The crew was helpful and accommodating"
Khuyết điểm: "The flight was delayed, missed connection, and lost baggage. Subpar."
Khuyết điểm: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Khuyết điểm: "It was great trip thank you Air France"
Khuyết điểm: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Ưu: "Service and crew are great"
Khuyết điểm: "Seats"
Khuyết điểm: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Ưu: "25 min ahead schedule!!!"
Khuyết điểm: "Cabin space, too narrow rows."
Ưu: "Flight attendants were very nice"
Khuyết điểm: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Ưu: "Quiet! No noise-canceling earphones needed. Delicious food."
Khuyết điểm: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Ưu: "If the flight would have leave in time we would receive our luggage in time"
Ưu: "Food, service, comfort"
Ưu: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Khuyết điểm: "Nothing to like"
Khuyết điểm: "Plane left more than 40 minutes late with no explanation or apology."
Khuyết điểm: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Ưu: "nice drink selection on board flights"
Khuyết điểm: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Khuyết điểm: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Ưu: "La entrada"
Khuyết điểm: "El resto de cosas"
Ưu: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Ưu: "The service"
Khuyết điểm: "Nothing"
Ưu: "The fresh bread and cheese."
Khuyết điểm: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Ưu: "The cheese and the bread"
Khuyết điểm: "The unprofessional staff during boarding and food serving"
Ưu: "It was Amazing staff helpfull and fresh.. love it"
Khuyết điểm: "Flight of almost 3 hours was not entreteiment at all just magazines."
Ưu: "Flight was only 50% full. Room to spread out."
Khuyết điểm: "Leg room cramp. Flight arrived late as a result missed connection home."
Ưu: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Khuyết điểm: "Bottom seat cushions could be a little more comfortable ."
Ưu: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Khuyết điểm: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Khuyết điểm: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Ưu: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Khuyết điểm: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."
Ưu: "The food was good"
Khuyết điểm: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Ưu: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Khuyết điểm: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Ưu: "The flight was good overall. Friendly crew good attention."
Khuyết điểm: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Khuyết điểm: "Wheel chairs for my ill and aged parents was not provided"
Khuyết điểm: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."