Good service and hospitality. I would recommend for special need kids parents to travel.
Ưu: "plane is comfortable and business class bar is great"
Khuyết điểm: "Boarding was a mess and food is terrible"
Ưu: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Khuyết điểm: "Food wasn't overly great."
Ưu: "The crew were awesome"
Khuyết điểm: "The film choice was poor"
Ưu: "Crew is professional, caring. Excellent experience"
Khuyết điểm: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
Khuyết điểm: "The seats were so uncomfortable , the leg space was too small ."
Ưu: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Khuyết điểm: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."
Ưu: "I love everything about Emirates."
Khuyết điểm: "N/A"
Khuyết điểm: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"
Ưu: "The other services was okey"
Khuyết điểm: "The checking in at the airport terrible"
Ưu: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Liked The service and the spacious airplanes"
Khuyết điểm: "No choice left for dinner and would have loved a snack"
Khuyết điểm: "Still flying . I lost my first hotel night what to doooo"
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Ưu: "Spacious for the kid to walk"
Khuyết điểm: "For this flight boarding was smooth as my previous flight was late and an Emirates employee ran us through security and to this flight on time. For the people reading this review who might think my kid would have been messy or cranky on the flight so we were treated this way, that was not the case, she not even cried once or made a mess. Same as my previous flight with crew, Crew were so late in responses, my wife actually walked to their place 2 times to get milk for the baby. Also she was not served food at all when they served breakfast. We requested Hindu meal and I was served hindu meal and she was missed and when they served lunch she was told she has not requested prior to the flight and can only be served a regular meal, which she gladly accepted. Kid was not served any food again, so we gave her solid from our meal. When we requested some food for the baby she was given a banana baby food(Kid did not even eat it). Taste of the food was edible(Not great). Overall do not fly emirates with a kid"
Khuyết điểm: "Worse food Old flight Late boarding"
Ưu: "The staff was excellent"
Khuyết điểm: "The wet bun for a snack was terrible."
Ưu: "The aircraft (a 777) and the on-board amenities and service."
Khuyết điểm: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."
Khuyết điểm: "They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible."
Ưu: "Good facilities, food and entertaniment. Seat comfort not so good."
Ưu: "Good space for economy class"
Khuyết điểm: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."
Ưu: "It was amazing...i didn't even know i was in the air...the food was delicious.....the Emirates was amazing....i wish all my flights can be this pleasant!!!!"
Khuyết điểm: "There was nothing i didn't like"
Khuyết điểm: "They recently started charging unnecessary excess fees for overweight. I traveled from Seattle to Hyderabad via Dubai. I carried my cabin bag from Seattle with weight of 9kgs and purchased few duty free items of 2kgs(2 liquor bottles and1 dates box). They have asked me to pay $150 for excess weight. One passenger traveled from Houston with a bag of 11kgs. Items include 1 laptop documents and tablet. She didn't shop in Dubai. She was allowed in Houston but was charged $100 in Dubai for same weight."
Ưu: "More legroom in economy class for the 10 hour flight between Newark and Athens."
Ưu: "Liked the space & also entertainment."
Khuyết điểm: "Food was not good at all. My 12 year old couldn't eat at all."
Khuyết điểm: "WiFi services were inadequate."
Ưu: "It's was my favorite traveling"
Ưu: "In flight entertainment was suoerb and even had live TV."
Khuyết điểm: "Food was not good"
Ưu: "Very nice check in, because the people weren't rude. They accepted my luggage and gave me my passes."
Khuyết điểm: "Everything was great!"
Khuyết điểm: "How one of your crew member expressed herself to another crew member regarding the passenger next to me. just because he asked her what type of vegetable were in the eggs. Your crew member was very inconsiderate. All she had to do was answer the question and not make any other comment to her co-worker (Joyanne) about how she wish they (meaning ) passengers would read the menu. I was very disappointed about her comment. Even worst, to see how inconsiderate she was and how she did not even considered if this gentleman could read, or did not have his eyewear. I believe her comment was unnecessary and inappropriate at the time. I could not quite get her name, but she does not need to deal with the public."
Ưu: "The airport experience in Dubai was excellent. Very clean, professional & modern."
Khuyết điểm: "Although plenty of entertainment selections, the user interface was outdated & the touch screen slow & buggy"
Ưu: "High quality comfortable seating, the most varied entertainment and delicious food served by smiling attractive employees."
Khuyết điểm: "Nothing"
Ưu: "Flight was comfortable"
Khuyết điểm: "Not enough Veg food even though requested well in advance."
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Ưu: "Your airline is always striving to be ahead of the game. You are ON TIME, friendly and efficient. If you fly where I need to go I will fly Emirats!!!"
Ưu: "Everything.Comfortable seats very friendly and accommodating staff.Prompt limo service to and from airport.No hassels"
Ưu: "I will only fly Emirates when available to my destination from now on."
Ưu: "The quiet flight I've been in , the crew were friendly and helpful"
Khuyết điểm: "The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight"
Khuyết điểm: "Staff crew was amazing"
Ưu: "ALL seats were super comfortable, the LCD screens were like suer HD! Crew was warm and everything was just perfect!"
Khuyết điểm: "Crew didnt know about baggage transfer procedures from Emirates to JetBlue (Dubai - Boston _ pittsburgh). Knowing this shall ensure 100% customer satisfaction."
Khuyết điểm: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Khuyết điểm: "Food"
Khuyết điểm: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
Ưu: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Khuyết điểm: "---"
Ưu: "Good service good food and entertainment system worked well."
Khuyết điểm: "They need to update the airplanes."
Ưu: "Great service , great planes"
Khuyết điểm: "All was great"
Ưu: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
Khuyết điểm: "Ok"
Ưu: "Service great."
Khuyết điểm: "Seats were three across very cramped and uncomfortable."
Khuyết điểm: "Movies didn't work well"
Ưu: "The landing."
Khuyết điểm: "My special meal had been canceled."
Khuyết điểm: "seats were definitely narrow"
Khuyết điểm: "Leg space on this flight was less compared to other flights I had with TK."
Ưu: "great vegetarian food"
Khuyết điểm: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Ưu: "wonderful staff."
Khuyết điểm: "there was a delay we were not told about, we left an hour late, but we're not told anything, this is problematic as you pass through a second round of security to sit by the gate and can't even go to the rest room with out repeating the check. the landing was very rough but no ones falt"
Khuyết điểm: "Delay 1 hour!"
Ưu: "Food good movie selections and Nice staff"
Khuyết điểm: "Nothing"
Khuyết điểm: "Seats too close"
Ưu: "The quality of their team"
Khuyết điểm: "Crew was ok"
Ưu: "Food and drinks,"
Khuyết điểm: "No USB outlets."
Khuyết điểm: "There was no personal monitor to watch movies during the flight"
Ưu: "good entertainment system good legroom new airplane"
Khuyết điểm: "lowered the food standards compared to previous flights flight was late"
Khuyết điểm: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
Khuyết điểm: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
Khuyết điểm: "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
Khuyết điểm: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Ưu: "Overall it was a smooth flight except for few minor issues."
Khuyết điểm: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
Ưu: "That the plane didn't crash."
Khuyết điểm: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
Khuyết điểm: "multimedia"
Khuyết điểm: "to hot, very hot!!!"
Khuyết điểm: "The company lost my baggage"
Khuyết điểm: "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
Ưu: "Comfortable seat, quick boarding and deplaning"
Khuyết điểm: "No in seat entertainment, bad food"
Ưu: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Khuyết điểm: "Nothing"
Ưu: "the food is great, very good multimedia system"
Ưu: "Crew were very nice and professional."
Khuyết điểm: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
Ưu: "Aside from the crew and their patience, nothing"
Khuyết điểm: "Everything aside from the crew"
Ưu: "the crew was nice"
Khuyết điểm: "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
Ưu: "Excellent and cooperative staff. It was a smooth flight."
Khuyết điểm: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Khuyết điểm: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
Khuyết điểm: "Connecting flight did not have my luggage from previous flight."
Ưu: "Service, food and the entertainment system was great"
Ưu: "See above"
Khuyết điểm: "See above"
Amsterdam as a hub is a mess, do not use Amsterdam and KLM as a hub to European cities unless you want to miss your flight.
Overbooked flight of airBaltic, tow hours of delay
Facilities for short connections.
Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM
Great flight Will go again!
Ưu: "This Transavia Airlines is not good at all."
Khuyết điểm: "Many things cheaper does mean better."
Khuyết điểm: "Allow business passenger to use front bathroom."
Ưu: "Salimos a tiempo . El business es muy confortable"
Khuyết điểm: "La comida horrible . No se limpian los baños"
Khuyết điểm: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Ưu: "Nice crew, good food."
Khuyết điểm: "Both bathroom were not working in business class area."
Khuyết điểm: "When its rain we shouldn’t walk to the air plain"
Ưu: "Crew good and seat OK but not exceptional for business class"
Khuyết điểm: "Food was average - main course could have been better. Range of movies ok but not great"
Ưu: "Crew was helpful and food was very good"
Khuyết điểm: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Ưu: "Friendly crew, upgraded seat was worthwhile"
Khuyết điểm: "More snacks in between meals,"
Ưu: "Pleasant flight"
Khuyết điểm: "We were delayed & missed our connection"
Ưu: "The flight crew was so friendly and the food was really good."
Khuyết điểm: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Khuyết điểm: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Ưu: "Good comfortable seat with extra leg room. Pleasant crew."
Khuyết điểm: "My suitcase didn't come with the airline."
Ưu: "The staff tried to help me when it was evident we would not arrive on time"
Khuyết điểm: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Ưu: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Ưu: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Khuyết điểm: "Nothing to say"
Ưu: "Easy to board and easy flight."
Khuyết điểm: "N/a"
Khuyết điểm: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Ưu: "Friendly staff, good service and on time departure/arrival."
Ưu: "Thankful for coffee being served without charge. Not all airlines do that."
Ưu: "That we didn’t crash"
Khuyết điểm: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Ưu: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Ưu: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Khuyết điểm: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Ưu: "I really like the spaciousness, the plug ins and general service"
Khuyết điểm: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Khuyết điểm: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Khuyết điểm: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Khuyết điểm: "Terrible service in flight and customer service wise .. app functionality was below"
Ưu: "I was upgraded to Buisness so, no complaints"
Khuyết điểm: "No Marlboro light cigarettes on the duty free shopping cart"
Khuyết điểm: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Ưu: "Easy airport business"
Ưu: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Khuyết điểm: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Ưu: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Khuyết điểm: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Ưu: "Night flight so no entertainment allowed sleeping"
Khuyết điểm: "Kosher food could be improved"
Ưu: "Loads of leg room"
Khuyết điểm: "Loved everything"
Ưu: "It was a short flight so it was O.K."
Khuyết điểm: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Ưu: "The crew was very nice and helpful."
Khuyết điểm: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Ưu: "Seat space was good for a short flight, inclusive of free snack and drink."
Khuyết điểm: "Too much overoverhead luggage."
4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore
Ưu: "Easy boarding, entertainment"
Khuyết điểm: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Ưu: "Nice crew"
Khuyết điểm: "Not loose my luggage:)"
Ưu: "It was a decent train ride."
Khuyết điểm: "Stating it’s a train from the beginning and not having to go from one train station to another."
Ưu: "The crew and the food were great!"
Khuyết điểm: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Khuyết điểm: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Khuyết điểm: "tout est à revoir !"
Ưu: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Khuyết điểm: "Everything"
Khuyết điểm: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Ưu: "Air. France usual"
Khuyết điểm: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Ưu: "Entire trip was easy and comfortable."
Ưu: "Everything was great"
Khuyết điểm: "N/A"
Khuyết điểm: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Ưu: "Intranet meant I could watch movies on my iPad"
Khuyết điểm: "Seats are very uncomfortable"
Ưu: "Very little"
Khuyết điểm: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Ưu: "Intranet wifi meant I could watch entertainment on my iPad"
Khuyết điểm: "Seats are very uncomfortable"
Khuyết điểm: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Ưu: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Ưu: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Khuyết điểm: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Ưu: "Just a routine flight but done with perfect execution."
Khuyết điểm: "Nothing."
Ưu: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Ưu: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Khuyết điểm: "Check in process was easy. The flight attendants are all very helpful and kind."
Ưu: "Not much but the staff"
Khuyết điểm: "No room, boarding was slow, zero bag or legroom"
Khuyết điểm: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Ưu: "Friendly crew, good meal and entertainment"
Khuyết điểm: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Ưu: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Khuyết điểm: "I just expected better toilet bag for business but what was given out was just basic."
Khuyết điểm: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Khuyết điểm: "Nothing"
Ưu: "The cabin crew were excellent"
Khuyết điểm: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Khuyết điểm: "Please see comments above about this flight."
Ưu: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Ưu: "Only the cabin crew was good."
Khuyết điểm: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Khuyết điểm: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Ưu: "Short & easy flight"
Khuyết điểm: "All ok"
Ưu: "Short, lots of leg space"
Ưu: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Khuyết điểm: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Ưu: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Khuyết điểm: "2 hours delayed..."
Khuyết điểm: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
Khuyết điểm: "Clean. Courtesy of staff on plane."
Ưu: "Flight went smoothly"
Khuyết điểm: "Flight left late The seats are small and crowded There are no entertainment options"
Ưu: "The crew was very nice and helpful."
Khuyết điểm: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Khuyết điểm: "Meal choice missing kosher non-gluten combination."
Ưu: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Khuyết điểm: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Khuyết điểm: "No entertainment or usb plugsto charge."
Food quality and choice need to improve. Entertainment movies were old and not much good choice
Veg. Food was very bad. One time pasta. Other time eggplant. We only could eat bread butter. Most of the seats around us could not be pulled back during landing even by crew. Our raw was 31. Helpers were not helping even old customers. Boarding from amd was chaos so was checking. Crew was efficient and energetic. Check in staff was helpful.
Clean neat and excellent service
Khuyết điểm: "In food and comfort"
Ưu: "Crew was amazing good friendly and seats was also very comfortable"
Khuyết điểm: "The airline should make food better to make travelers satisfied thanks"
Ưu: "yes to both."
Khuyết điểm: "Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either."
Ưu: "Kinda odd flying backwards...."
Khuyết điểm: "Onboard entertaiment and food was just awful. UAE's version of Ryanair."
Ưu: "Overall good for economy."
Khuyết điểm: "Nothing really. Perhaps the food."
Ưu: "Luxury and spacious toilets"
Khuyết điểm: "Amount of food was not enough from Hong Kong to Abu Dhabi."
Khuyết điểm: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."
Ưu: "The food"
Khuyết điểm: "Extra leg space. Nicer crew. Better airport and boarding experience"
Ưu: "Spacious flight. Helpful crew. Efficient boarding"
Khuyết điểm: "More food options"
Ưu: "The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget"
Khuyết điểm: "No airline has ever treated me this poorly. I hope this never happens ever again to anyone"
Khuyết điểm: "Boarded by bus"
Ưu: "Punctuality of Eithad Airways,cooperative staff and smooth process"
Khuyết điểm: "Checking of irrelevant documents"
Ưu: "Food was excellent."
Khuyết điểm: "Boarding"
Khuyết điểm: "No food I ask three time for coffee and tea still not get it Staff so rude I don’t know why staff was rude if you don’t have food let us know not get rude ."
Khuyết điểm: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Khuyết điểm: "Crew was very rude, ground or air. Our layoff was 11.hours nobody provide us food or hotel, we stayat terminal 3 for 11 hours. Seats were assigned to us was in the end of craft though we're 1st in check in. Food was rotten like dogybag with no class. Head phone were broken."
Ưu: "comfortable flight"
Khuyết điểm: "Had to board from a bus & the tarmac due to the construction at Abu Dhabi. Combined with a full flight - there was a lot of pushing as people were trying to get onboard first. We left an hour late as well"
Ưu: "The new Aircraft is wonderful"
Khuyết điểm: "Food quality is not good"
Ưu: "Nice 777"
Khuyết điểm: "Quality of the food very bad"
Ưu: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Khuyết điểm: "N/A"
Khuyết điểm: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Khuyết điểm: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Khuyết điểm: "food was not up to standard. i pre ordered but they said they did not have. Also passengers do not have to freeze all the flight time. i told them 10 times to reduce the blower and increse the temp. People were getting jackets to cover them as it was very cold. NO NEED FOR SUCH LOW TEMP FO SO LONG TIME very discomforting"
Ưu: "Cheapest fair"
Khuyết điểm: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
Ưu: "Great service, good economy food also, lots of wine. The entertainment package was really good."
Khuyết điểm: "-"
Ưu: "Crew was friendly. Even though we were redirected to a new gate/plane and had half hour delay, our plane arrived on time."
Khuyết điểm: "Was stuck next to an overweight lady who was sitting partially in my seat and crowding me. My gate was changed and we were redirected to a ghetto looking area for the gate. My luggage was not delivered along with my flight and I had to file complaint to get it delivered. It caused lots of hardship as I had no way of contacting my family to let them know I had arrived and was safe. They were all worried when I didn't come out of the airport at Hyderabad in a timely manner since I traveled alone due to an emergency."
Ưu: "Food service and service generally"
Khuyết điểm: "Long layover and delay"
Ưu: "Nice meals, good entertaintment, comfort sleep"
Ưu: "The crew is very friendly and pay attention to details. The layover of < 2 hours is perfect."
Ưu: "Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience!"
Ưu: "The staff was very friendly and the food was very good"
Khuyết điểm: "The seats were very crammed"
Ưu: "Very friendly crew and top of the line service and treatment! Excellent customer service."
Khuyết điểm: "None!"
Khuyết điểm: "Awful crew it was. They were non co operative to us."
Ưu: "The food was delicious (there was lamb at multiple meals) and the flight attendants had everyone close the windows so as to help with the jet lag."
Khuyết điểm: "I had a lot of issues with Etihad this trip. First, they changed our return date no less than 3 different times, one of them by more than 2 days. Then, they wouldn't allow us to pick up our checked luggage for our layover in Abu Dhabi because it was under 24 hours long. Unfortunately, while we made our connecting flight the next day, our luggage did not. We ended up spending 3 days without luggage, and ultimately went to the airport ourselves in order to make our tour."
Khuyết điểm: "The chicken meal was the only time I refused to eat on any flight... ever."
Ưu: "A380 is great."
Khuyết điểm: "The food was not so good."
Ưu: "Service provided Plane was very clean and neat Very few people on the plane Arrival on time"
Ưu: "No one help me from beginning to end. They provided foood only if you ask 5 times"
Khuyết điểm: "Lemo services"
Ưu: "The bathrooms were clean and functioning"
Ưu: "Friendly staff"
Khuyết điểm: "They need better food"
Ưu: "Food was good. The lavatories were clean."
Khuyết điểm: "Crew behavior needs to be better. I guess in economy, generally the crew tend to be condescending."
Khuyết điểm: "The crew was not helpful in keeping us informed about the delay, or in helping us make our connections."
Ưu: "Just my seat. Which has more leg space."
Khuyết điểm: "Food and I had to call them numerous times to give me something to eat because I was starving. For such a long flight they only had pop corns for snack. I missed my first served meal because I was sleeping for second one they didn't bother to ask me. When I asked for it I was given a cold sandwich."
Ưu: "In general we had excellent services. Keep it up!"
Khuyết điểm: "Nothing specific."
Khuyết điểm: "Got stuck in a row that doesn't recline. You could call it unlucky for choosing that seat"