Here at flight entertainment.
They let me board first because I'm a cancer patient & 75 years old. That was greatly helpful.
Ưu: "Good service"
Khuyết điểm: "N A"
Ưu: "Well organized loading, courteous staff, great vegetarian food provided, liked the real metal silverware and glass wine glass on the SEA>ICN route."
Khuyết điểm: "My usb charger connection was too loose to charge"
Khuyết điểm: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Khuyết điểm: "Less new movies and kids movies"
Ưu: "Excellent crews."
Khuyết điểm: "bathroom space and selection of shows."
Ưu: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Khuyết điểm: "Nothing except flying first class."
Ưu: "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
Khuyết điểm: "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."
Ưu: "The pre-booking of meals to meet dietary restrictions."
Khuyết điểm: "Another protein to go with the fruit tray option"
Khuyết điểm: "More offers of water and drinks."
Ưu: "The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable."
Ưu: "Food, professional staff and crew"
Khuyết điểm: "would not accept my confirm check in on line"
Khuyết điểm: "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
Ưu: "The cabin crew are the most professional and beautiful in the airline business."
Khuyết điểm: "The fact that the flight was delayed over 4 hours, added to the 7 hour layover that had, made the trip very long. I would of liked at least a voucher for a hotel to sleep, because lounge chairs are not very comfortable."
Ưu: "Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies"
Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"
Ưu: "Excellent service and delicious food and clean."
Khuyết điểm: "No wifi on board. Not many movies."
Ưu: "Great Service, friendly staff, clean planes."
Khuyết điểm: "Larger seats"
Ưu: "Best service, clean airplane, flexibility check-in procedure,"
Khuyết điểm: "Food was not good except bibimbap. I ordered instant noodles instead."
Khuyết điểm: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Khuyết điểm: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ưu: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Ưu: "Short layover, good food"
Khuyết điểm: "N/A"
Ưu: "The crew was friendly and handled the delay as best as they could. The food was good. Cabin temperature was good."
Khuyết điểm: "It was raining and the airport was making a lot of announcements about flights that were delayed/canceled but our flight to Korea wasnt mentioned. About an hr before boarding time they changed the gate. The plane we were taking was late arriving. Boarding time was pushed back 30 min. Everyone got on pretty quickly but then we sat in the plane, on the tarmac for over 2 hours. Idk if it was an issue with the plane, or the airport or what. I was sleeping so I didn't bother to ask but my mom was listening. She couldn't hear anything on the PA system. It was too fuzzy."
Ưu: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Khuyết điểm: "Everything!!"
Ưu: "The service was good"
Khuyết điểm: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Ưu: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Ưu: "Outstanding customer service! We will fly Korean Air again!"
Khuyết điểm: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ưu: "Leg room, choice of food and the overall services"
Khuyết điểm: "Check-in procedure is confusing, needs better improvements"
Ưu: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ưu: "Awesome trip"
Khuyết điểm: "No complain. The crew did great service."
Ưu: "Never flew this arline before but gave ut a try since it's a skyteam affiliate. Wasn't disappointed. Flight was simple and team was nice."
Ưu: "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
Khuyết điểm: "Other passengers, but KA can't control that."
Ưu: "Flight attendants are awesome."
Khuyết điểm: "The guy next to me was very drunk. He scared me a little bit."
Ưu: "Seats comfortable"
Khuyết điểm: "Food select"
Ưu: "Staff are first class....efficient, polite...anxious to please. very well organized flight."
Ưu: "Great value plus layover hotel bonus"
Khuyết điểm: "It was all good"
Ưu: "Nice bibimbap"
Khuyết điểm: "Boarding staffs at Tan Son Nhat Airport"
Ưu: "The time is not delayed"
Khuyết điểm: "food. antertaiment"
Ưu: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"
Ưu: "So very accommodating and friendly. The standard for customer service."
Ưu: "The planes were very clean and in good working order. The crew was excellent. We had a very short connection but were met as we got off our first flight in Seoul and given great instructions about how to quickly get to our connection through security while our flight to SFO was being held for 15 minutes. The food was very good, choice of movies and TV excellent. Our bags made it to SFO despite the short connection. All in all I couldn't ask for a better way to make a 20 hr trip to the other side of the world."
Ưu: "Seat spacing is actually sane - so much better than US airlines"
Ưu: "Upgraded to better seating room without request!"
Ưu: "Crew was very friendly. Flight was on time. Meals were good. Will be flying with EVA again"
Khuyết điểm: "Flight attendants are always to try to speak in Chinese."
Ưu: "Clean, on time, friendly staff, feel safe."
Khuyết điểm: "More various food and less fat."
Khuyết điểm: "First time flying with EVA and was better than I expected. Crew was super friendly. I had a layover and flight was always on time."
Ưu: "Leg room"
Khuyết điểm: "Food quality"
Ưu: "Seat was comfortable and food was nice."
Khuyết điểm: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Ưu: "That’s be ok"
Khuyết điểm: "Nothing"
Ưu: "The food, service, & video entertainment were both very good!!!"
Khuyết điểm: "Lay down seats for sleeping!! ))"
Khuyết điểm: "Cleaning the restroom area more often for international flighywiuld be great"
Ưu: "Great crew and very attentive"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Ưu: "Economy very comfortable. Flight attendants gracious and accomodating. Lots of entertainment options. I dreaded this long flight but it could not have been more pleasant. Even the food was good! We were offered drinks about once an hour which I really appreciate."
Ưu: "Comfort, crew, food"
Khuyết điểm: "Choice of movies somewhat limited (in English)"
Ưu: "I have visited Taipei three (3) times. It’s a beautiful place to visit."
Khuyết điểm: "Was asked to put away iPads while other passengers kept out their iPhones- told the iPad mini was "too large to keep out" and asked to put in the seat back pocket for safety."
Ưu: "The crew was excellent, very attentive. Liked the movie selection."
Khuyết điểm: "The food can be better. Not much entertainment"
Ưu: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Khuyết điểm: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Khuyết điểm: "Delayed on runway"
Ưu: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Khuyết điểm: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Ưu: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Ưu: "check in, assistance, efficient, clean, all good"
Ưu: "Flight attendants are very polite and helpful. Huge leg room."
Ưu: "service was fantastic"
Khuyết điểm: "I am a small person and the head rest were a little too high"
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Khuyết điểm: "We like every thing about Evaair"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Ưu: "Great food & entertainment choices"
Khuyết điểm: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Ưu: "The crew was very kind and attentive."
Ưu: "Overall Eva is a good airline (certainly beats United), but had a problem with the meal request."
Khuyết điểm: "Requested child meal at the same time as booking seats (all online). Seats were as reserved, but had no record of child meal request."
Khuyết điểm: "Please update more new movies and musics"
Ưu: "Pros: Multiple vegetarian options (Oriental option was very good) Metal utensils Thick blanket USB outlet for each seat Multiple serves of water throughout the flight Receptionists were nice Multiple amenities in the restrooms"
Khuyết điểm: "Cons: Restless flight attendants (got stepped on the foot and no apologies) Flight attendants' English abilities were questionable (when I asked for a drink, they said "wait a moment" without further explanation. I think what they meant to say was "I don't have that on the cart right now, it will be delivered later." This happened multiple times, but one time I didn't even get any response. But then again, all they said was "you need to wait" in Chinese also so maybe they are just not polite in general) They could have had better movie selections Both flights were delayed"
Khuyết điểm: "No employees to check me in so I missed flight. Checked in on app 20 hours prior but was unchecked in 1 hour before flight."
Khuyết điểm: "Same"
Khuyết điểm: "It is not good service because they didn't have fast the declaration later"
Khuyết điểm: "It seems that not enough refreshment being served for a flight starting from home port."
Ưu: "We got the emergency exit seats that gave us leg room."
Khuyết điểm: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Ưu: "The screen that everyone has in front of them is large and has a lot of entertainment options. Lots of leg room! I had an economy ticket and was pleasantly surprised by how much leg room you get. I appreciated the warm blanket, pillow, and slippers. There are eye masks and toothbrushes available in the restrooms."
Khuyết điểm: "The food was OK, it wasn't bad, but it definitely wasn't anything amazing. The staff was attentive and professional, but I don't know if it was just me, they seemed a bit "cold". No warm smiles. It's a small issue because they did a great job, no complaints with that."
Ưu: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."
Ưu: "Seats, staff, customer service"
Khuyết điểm: "Food wasnt awesome."
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Ưu: "Good Food both ways both meals. Good AC."
Khuyết điểm: "Movie selection."
Ưu: "Great service from check in and boarding to in-flight service and arrivals."
Khuyết điểm: "Nothing"
Everything was wonderful!
More space to sitting!!!!
The best but I wish the WiFi was on burning the flight
Food is good and tasty. Service also good.
Movie choices were very limited and old
I had a horrible experience booking tickets in kayak. Got cancelled the last minute and had to give a hefty price. No customer support as well.
Very old plane (15 years old).. And they lost my luggage!
Ưu: "No distance between passengers (covid)"
Ưu: "The staff was very friendly was nice trip"
Khuyết điểm: "The food was not great"
Ưu: "Excellent crew and great food."
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "Crew was great, but food I like more like Emirates."
Khuyết điểm: "No headphones and was not possible to watch movie."
Ưu: "Qatar is the BEST First Class airline in the world."
Khuyết điểm: "Everything was amazing!"
Ưu: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Khuyết điểm: "Qatar Airways are the best"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Khuyết điểm: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"
Ưu: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Khuyết điểm: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Khuyết điểm: "Te long transit time in Qatar."
Ưu: "Many movies (entertainment) I got front seat with leg space (comfort)"
Khuyết điểm: "Some water dripped from the ceiling on flight 736 Doha to Montreal, seat 37a. I am usually hungry on long flights and would have liked more food."
Ưu: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Khuyết điểm: "There was nothing to complain about."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "The service was great and was on time"
Khuyết điểm: "The service and was"
Ưu: "Good entertainment."
Khuyết điểm: "Very cramped seating."
Ưu: "decent leg room. the staff was accommodating"
Khuyết điểm: "the brea was har. some of the food was overheated thus making it hard to eat"
Khuyết điểm: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
Khuyết điểm: "Nothing"
Khuyết điểm: "they need to do family section"
Ưu: "Entertainment list were great."
Khuyết điểm: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Khuyết điểm: "Okay"
Ưu: "Crew was nice. Food was excellent."
Ưu: "Comfort and cleanliness."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "The crew was extremely professional. The stewards were beautiful and young not like on US flights.."
Khuyết điểm: "The seats were very uncomfortable, My tail bone was hurting badly and sitting on pillows did not provide any relief. The food was terriable. Not much choice."
Khuyết điểm: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."
Khuyết điểm: "Boarding this flight consisted of minimal organization on the crews behalf, the Gate's security machines were off, people scattered everywhere with not enough seats to fit everyone. When entering the gate (with security machines turned off keeping in mind everyone has already passed general airport security and is only trying to enter the gate. Staff would direct passengers towards an attempt at creating a boarding queue. Once passing the gate doors and walking towards the queue directed by staff, it seemed to be a normal occurance to have another staff memeber shout at you and redirect you another way. Getting scolded by gate employees and requested to remove all electronics turn them on and being requested to remove most clothing items at the gate while everyone is watching with security machines off while only selecting a few passengers seems to be a regular occurnace in Doha & with Qatar Airways. People standing all around, no queues were initiated by staff, instead staff would push through passengers to get to the front instead of propretly annoucing the boarding through an intercom. No matter how loud staff was screaming their sounds were drowned out by the passengers which turned boarding a full translatlantic flight into a chaotic scene. Once on the flight I noticed the headphones provided were broken, I politely requested a new pair...from 3 different employees...which took over 20 mins to replaced. Qatar Airways prides itself on quality unfortunately as an economy passenger I have yet to experience any of that other than when it comes to good on flight entertainment."
Ưu: "Intertainment was very good"
Khuyết điểm: "The hostess were not in profisional, they were very rush while giving the food the toilet was not clean"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "Pleasant crew"
Khuyết điểm: "Crowded flight, late departure."
Khuyết điểm: "is it true that Qatar treats the passengers coming to US differently than the passengers going out of US. I noticed that the crew was giving menu cards for dinner when coming back to US. Food quality is very ad, quantity is small also. same story with snacks. they don't offer enough food overall. The crew should be trained better for int'l passengers."
Khuyết điểm: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Ưu: "Seat leg room is very decent"
Khuyết điểm: "very old planes with no wifi. Food overall was terrible. So called 5 star airline."
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Khuyết điểm: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Food was excellent and free wine was also great.
Swiss and austrian lufthansa are the best in jot turkish people are rude amd mean
Friendly crew, clean great plane.
More vegetarian options for food even in business class. The staff was excellent. Boarding can be messy. I would really appreciate it if Turkish starts to look for better eco-friend options. The amount of plastic produced by each meal and throughout the flight is insane.
Everything was wonderful but the only thing is the kids running around and screaming. Other wise, I am very satisfied.
Ưu: "It was clean. The aircraft was new, well maintained."
Khuyết điểm: "The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines."
Ưu: "Outstanding and conscientious crew."
Khuyết điểm: "Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking."
Khuyết điểm: "Just to improve on the services and hospitality but there are really good"
Ưu: "The flight attendants were friendly, attentive and efficient."
Khuyết điểm: "Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service."
Ưu: "Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!"
Khuyết điểm: "Check in process was more disorganized than most business class ."
Ưu: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Khuyết điểm: "Fly another airline"
Khuyết điểm: "Food"
Ưu: "Service. Food everting was. Excellent"
Ưu: "Service and attentiveness"
Ưu: "Nothing positive bad service"
Khuyết điểm: "Bad service, flight delay, bad customer services"
Ưu: "Never flown TK before and was satisfied. Very good crew, acceptable entertainment, good food."
Khuyết điểm: "Not their fault but 14-hour flights are exhausting."
Ưu: "The food, crew & entertainment system"
Khuyết điểm: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Ưu: "The food was good and the staff were nice"
Khuyết điểm: "The seats are very small and extremely discomfort for overseas flight"
Ưu: "Food and entertainment were good."
Khuyết điểm: "Ground staff very unhelpful and arrogant. Wanted to upgrade to business class and the representative who served me was very rude and unhelpful. Boarding was through buses which was inefficient and messy. My trip was 11 hours of flying time. Economy seating is super tight and legroom awful. For long haul flights they must be more generous in terms of seat size and legroom."
Ưu: "the movies were very nice. the screen was very nice the crew on the flight was nice."
Khuyết điểm: "1. I wish that when I booked the flight it will say there is food on the flight, and that I'll have the option to choose vegetarian meal. 2. I wish the people at the Turkish lounge in I Istanbul would have been nice, and help me, and if not, guide me to a Turkish information to assist me with ordering vegetarian meal for the flight back, and to find something I've lost..."
Khuyết điểm: "Good. Staff were courteous"
Khuyết điểm: "had to go 6 times through securety check, had to get out of the airport, and then a bus had to take all the passangers to another terminal. it seemed as the airport staff was not aware that there is a connection flight."
Ưu: "The food and the crew were great!"
Khuyết điểm: "The way they do boarding makes you feel like you are being loaded onto a cattle car."
Khuyết điểm: "I liked everything besides not getting a wheelchair."
Khuyết điểm: "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."
Ưu: "customer service, food, entertainement."
Khuyết điểm: "small seats"
Khuyết điểm: "Sears to close too tight"
Khuyết điểm: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."
Ưu: "Enjoyed the long flight with warm hospitality"
Ưu: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Khuyết điểm: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"
Ưu: "Not enough time for Connection flight bording."
Ưu: "Crew was very nice. I got my special meal. I am very thankful for it."
Khuyết điểm: "Kosher food was ok"
Ưu: "I would love to fly with them again"
Ưu: "At least there was a good selection of movies"
Khuyết điểm: "The crew just couldn't get it right, half our section didn't get the hot towels before takeoff, the attendant had run out half way down the aisle then forgot to come back. Distribution of food was handled like it was the first time the crew was attempting it in a moving plane. They couldn't get orders right, handing out vegetarian dishes when non-veg dishes were requested. Running out of ice for the drinks."
Khuyết điểm: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Ưu: "Complimentary travel kit was a life saver."
Ưu: "That the plane didn't crash."
Khuyết điểm: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
Ưu: "Cleanliness, wonderful crew,"
Khuyết điểm: "The TV on my seat was not working"
Ưu: "Leg rooms are much smaller compare to other airlines."
Ưu: "Boarding staff was very friendly, & kind people"
Khuyết điểm: "There is no TV Late around 40 min."
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "Great service overall"
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "I loved that they give out the little packs of socks, slippers, ear buds, eye cover, and toothbrush with toothpaste. Also, the movie and TV show selection is excellent! It definitely kept me entertained for the entire 10 hour flight!"
Khuyết điểm: "By the time the food and beverage cart got to my section of the plane, they were out of several items. It was a little disappointing. But the options that remained were still sufficient."
Ưu: "I liked most of the processes but only boarding process was complicated."
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Khuyết điểm: "There is a sthg in the food which was plastic.and it could be really dangerous for me.I showed the hostes and said they could change in flight from istanbul to izmir."
Ưu: "The food was very good and the service excellent."
mi flight was canceled and I had to stay over night in a cheap hotel where aeromexico booked me at 12Am after 6 hours of being in the airport talking to nasty aeromexico people and waiting for something to happen. the really cheap hotel did not have a/c and itw as one of teh worst days of my life ... truly, if you wanna fly within mexico or how ever DO NOT CHOOSE Aeromexico
Boarding process was very smooth
Ưu: "quick easy flight"
Khuyết điểm: "sockets to charge electronics"
Ưu: "On time. Friendly crew"
Khuyết điểm: "Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat"
Ưu: "Clean, friendly staff"
Khuyết điểm: "Was sitting next to bathroom and couldn't recline seats Only one item on the menu was available for purchase for dinner."
Khuyết điểm: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Khuyết điểm: "Better choice of snacks"
Ưu: "Pilot and staff were informative and great"
Khuyết điểm: "I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip"
Khuyết điểm: "being on time"
Ưu: "we could not get a seat until we arrived at the airport."
Khuyết điểm: "They were great"
Ưu: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Khuyết điểm: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Khuyết điểm: "N/A"
Khuyết điểm: "Food. Phone charging at seat, entertainment screen."
Ưu: "Nice short flight, crew was nice."
Ưu: "Food was so good. Crew was also very nice."
Khuyết điểm: "Late taking off. Let's leave on time"
Ưu: "I had a very comfortable seat, it was a very good experience overall."
Khuyết điểm: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Ưu: "staff was friendly and very attentive to my needs."
Ưu: "Food Getting moved to the exit row for the extra leg room"
Khuyết điểm: "Didn’t like having to wait so long to book my seat and ended up on the back row the worst seats on the plane"
Ưu: "The flight was fine. I don’t do 5 stars ever since they started pushing the limits on seating. I also have a problem with the wide swing in prices for the same flight but know that is marketing."
Khuyết điểm: "Seating is too crowded for anyone to be truly comfortable"
Ưu: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Khuyết điểm: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Ưu: "All things connected to the flight were just right"
Khuyết điểm: "Nothing was an issue."
Ưu: "Everyone was very courteous, the plane took off on schedule and arrived at our destination early. Also got a complimentary upgrade to Comfort Plus."
Khuyết điểm: "Ticket price was a bit much, the seats and aisle inside the plane are only made for skinny people. Aisle was barely longer across than my foot, and the guy next to me was a bit bigger than average, leaving me to have to scrunch in my seat the whole flight. Lots of elbows, butts and hips knocking into my shoulders as people boarded."
Ưu: "Good flight overall"
Khuyết điểm: "Although I have priority status -The ground crew in Amsterdam gave me hard time with 7 extra Pounds, and I was trying to take it out of the suitcase to no avail. Eventually the agent I was checking in with got busy, I went to a new agent, and with a flick of a keyboard he approved the extra rate based on my status, without even have my to request it."
Khuyết điểm: "Plane was Boarded and we sat for over an hour waiting on fuel. Minimizing the wait time on the plane should be considered prior to boarding. The practice of getting us on the plane to make us wait shhould be stopped. It will creat a much more relaxed and smooth delay if we are allowed to be in the terminal."
Ưu: "The flight was fine"
Khuyết điểm: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Ưu: "Weather kept them from being able to serve everyone but she did pass around cookies which was a really nice thought!"
Ưu: "Everything was executed well. Flight attendants were lovey & attentive"
Khuyết điểm: "The flight attendants weee rude, and no bar service"
Khuyết điểm: "Delta staff is not too friendly"
Ưu: "Had to sit in the middle row and I wasn’t given the option to get an aisle sit during check in."
Khuyết điểm: "No flexibility for seats"
Ưu: "After flight was cancelled, rebooking was easy and quick on the app."
Khuyết điểm: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."
Ưu: "it was easy to navigate ."
Khuyết điểm: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."
Ưu: "Ran smoothly, typical flight, everything was as to be expected. Everyone was polite and courteous."
Khuyết điểm: "Tight seats, boarding process was a bit lengthy, and we hit some turbulence (obviously beyond anyone's control). The pilot and crew handled it well."
Khuyết điểm: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Khuyết điểm: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."
Khuyết điểm: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."
Ưu: "Plane was clean, attendants were friendly, and food was fine."
Khuyết điểm: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Ưu: "Not much to like here. The new crew was pleasant"
Khuyết điểm: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."
Ưu: "Clean plan and efficient boarding procedure."
Khuyết điểm: "Horrible delay. Took off almost two hours post originally scheduled time."
Khuyết điểm: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Khuyết điểm: "Almost everything"
Ưu: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Khuyết điểm: "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Made for a very late night getting home and needing to be to work the next morning."
Ưu: "Friendly service. On-time."
Khuyết điểm: "No tv's in airplane."