Ưu: "Very clean. Crew was very good. Food was for the most part fine."
Khuyết điểm: "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
Ưu: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Ưu: "The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved"
Khuyết điểm: "The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed."
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ưu: "Friendly staff and decent size."
Khuyết điểm: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
Ưu: "More leg room than most flights."
Khuyết điểm: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
Ưu: "The crew was very good."
Khuyết điểm: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
Khuyết điểm: "Good"
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Khuyết điểm: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."
Ưu: "The service was exceptional"
Ưu: "The whole process from boarding to exit was perfect. The seats, the food the service was great"
Khuyết điểm: "The movie selection is somewhat weak"
Ưu: "Crew tried to be friendly"
Khuyết điểm: "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"
Ưu: "Staff was great and both the terminals and onboard"
Ưu: "Typical ANA quality. Bumpy flight but handled very well."
Khuyết điểm: "Nothing in particular."
Khuyết điểm: "Everything the whole team was great."
Ưu: "crew and food was great"
Khuyết điểm: "seat cushion was a bit on the dead side."
Khuyết điểm: "Sitting space"
Khuyết điểm: "Food was not good, seats not comfy"
Ưu: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."
Ưu: "Wonderful service"
Khuyết điểm: "Food was on the very bland side"
Khuyết điểm: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Ưu: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Khuyết điểm: "Can't think of one thing."
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "The service, our seats, overall comfort and cleanliness of the plane."
Ưu: "Crew was professional and charming"
Khuyết điểm: "Nothing really, one of the best short haul flights in the world"
Ưu: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Khuyết điểm: "Seat felt so narrow. Limited selection of movies."
Khuyết điểm: "Food was disappointing for business class ticket. Seats did not recline all of the way."
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Ưu: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Ưu: "Very pleasant. I upgraded to economy plus so that was a bonus."
Ưu: "Crew was outstanding Food and service was excellent"
Khuyết điểm: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
Ưu: "I fly around often, at least 10 times a year, and ANA has always had the best service, cleanest planes, and the best entertainment. I recommend flying with ANA anytime you travel."
Ưu: "Good service."
Khuyết điểm: "Flight was congested."
Ưu: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Khuyết điểm: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
Khuyết điểm: "Headset wasn't working propperly."
Ưu: "The food, service and entertainment options were definitely good."
Ưu: "This can be relative but compared to USA airlines, most international airlines are so much better. ANA - the service is great - attractive, good looking flight attendant like the way it was back in the 70-80's., food was great and a wide selection of movies. For a 16 hour flight, ANA is the way to go."
Ưu: "The staff were very friendly and efficient."
Khuyết điểm: "No explanation on how to use entertainment."
Ưu: "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
Khuyết điểm: "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."
Ưu: "Legroom and cabin ambience"
Ưu: "Food very good.. I like it. I will go again. I want to come back"
Ưu: "They found us seats next to each other even though it said only middle seats were available"
Khuyết điểm: "Entertainment options are terrible. Food is terrible. Leg room terrible. Glad it arrived 30 minutes early"
Size of seating to & from Japan was exceptionally small compared to US flights (Jet Blue & Alaska). Also, the food from Japan to US was not good.
Ưu: "Singapore Airlines has everything worked out for you before you land. That's a great help. The stewardesses were just phenomenal and endlessly polite. I will definitely use them again."
Khuyết điểm: "As much as I normally nitpick something, I literally have no criticism at all of Singapore Airlines. Everything they did was a step above everyone else."
Ưu: "I always like Singapore Airlines. They should continue to be the best."
Khuyết điểm: "Some flexibility to select food choices even if we book the flight in short notice."
Ưu: "Amazing services and foods"
Khuyết điểm: "The business class seat was great"
Ưu: "Crew will do anything to help"
Khuyết điểm: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Ưu: "Crew was amazing"
Khuyết điểm: "None"
Ưu: "Always love the SIA business product on long haul."
Khuyết điểm: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Khuyết điểm: "I think the food in our flight was not that good.."
Khuyết điểm: "Delay could be complimented by faster speed"
Ưu: "Crew was polite."
Khuyết điểm: "For such a long journey, the plane could have been nicer."
Khuyết điểm: "Seat space could be wider for working"
Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Khuyết điểm: "Very cramped. Worst leg of the journey"
Khuyết điểm: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Ưu: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Khuyết điểm: "Nothing."
Ưu: "lot of turbulence, uncomfortable ride"
Khuyết điểm: "entertainment system was good"
Ưu: "Hotel location is convenient, quite comfortable and clean."
Khuyết điểm: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Ưu: "Food was pretty good. Loved the Weiss ice cream bars"
Khuyết điểm: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ưu: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Khuyết điểm: "None"
Ưu: "The seats are very comfortable. There was ample entertainment."
Khuyết điểm: "No complaints at all. They are very professional and I would chose them again."
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "Service is the best among the airlines I’ve ever taken"
Khuyết điểm: "Never ever get free upgrade"
Khuyết điểm: "Too salty Hindu non veg meal"
Ưu: "fast crew service friendly staffs. clean toilet"
Khuyết điểm: "everything was good"
Ưu: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Khuyết điểm: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Ưu: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Khuyết điểm: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Ưu: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Khuyết điểm: "Nothing! Best daytime flight to europe! And home before midnight"
Ưu: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Ưu: "The people were excellent."
Khuyết điểm: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Khuyết điểm: "Crew"
Ưu: "The entrainment was amazing!"
Khuyết điểm: "Seats were a little cramped"
Ưu: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Khuyết điểm: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Ưu: "Liked everything from service to comfort"
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ưu: "Great service with a smile and can do attitude"
Ưu: "Crew was attentive and nice."
Khuyết điểm: "Cabin was beat up and worn out."
Khuyết điểm: "old facilities"
Ưu: "The crew is really the only thing making the flight enjoyable."
Khuyết điểm: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."
Ưu: "Good crew, but working with some tired, old equipment."
Khuyết điểm: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Khuyết điểm: "Flight was delayed, but other than that, flight was great."
Everything was wonderful!
They told us our family of five couldn’t fly because our Covid tests weren’t at the correct time. After it was elevated to the fourth level, someone actually did the math like we did, and they realized we were right and let us on the flight. This made the experience extremely stressful and frustrating. The employees and especially the flight crew were nice, but not having their info straight tainted the trip. I know these are very challenging times for airlines as they navigate all the different restrictions from different countries, but something as simple as the test cutoff time for a 48 or 72 hour lead time for a scheduled flight ought to be easy to have ready beforehand. After all that drama, there was no “Sorry about that” or perk of any kind. Good lesson for us to make sure we have our facts straight before torpedoing somebody.
There was flight delays due to long ques of on-boarding process.
Ưu: "Add snacks between the males"
Khuyết điểm: "Thank you"
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "The crew was really sweet and making sure passengers were comfortable."
Ưu: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Khuyết điểm: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Ưu: "qatar airways is able to accommodate my low sodium diet"
Khuyết điểm: "headphone for entertainment did not work"
Ưu: "In-flight entertainment choices."
Khuyết điểm: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Khuyết điểm: "The service and the aircraft with QSuites were superb."
Khuyết điểm: "Food"
Ưu: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Khuyết điểm: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."
Ưu: "Excellent service with attention to detail"
Khuyết điểm: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Khuyết điểm: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Ưu: "The plane was very new and wasn’t crowded."
Khuyết điểm: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Ưu: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Khuyết điểm: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"
Ưu: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Khuyết điểm: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Ưu: "Good movie selection, very friendly crew"
Ưu: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Khuyết điểm: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Ưu: "The plane had everything I could want."
Khuyết điểm: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."
Khuyết điểm: "Nothing"
Ưu: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Ưu: "Great crew, as usual."
Khuyết điểm: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Ưu: "It was exellent but long flight keep it up!"
Khuyết điểm: "Everything was above avarage"
Ưu: "Crew were great and sincere"
Khuyết điểm: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."
Khuyết điểm: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Ưu: "Courteous and friendly staff, on the plane and at the airports. Gave advice and directions when asked. Asked about time for food serving and said anytime you want something, come to the galley."
Khuyết điểm: "A chorus of crying infants..."
Ưu: "Cabin Crew was great, very professional and capable."
Khuyết điểm: "I am about 6'1" and 195 lbs, would love to have had a bigger seat."
Ưu: "The flight attendents were chilled. Very friendly and accommodating."
Khuyết điểm: "The food is much tastier in business class. Used to be better in economy, but that has changed."
Ưu: "Courteous, helpful and professional crew members."
Khuyết điểm: "No internet service on long international flight. Boarding process for business class could be better."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "Great food, and excellent choice of in-flight entertainment."
Khuyết điểm: "Nothing!"
Ưu: "The was very hospitalty"
Khuyết điểm: "Every thing was amazing"
Khuyết điểm: "It was all good"
Ưu: "The crew was fantastic!! They saved this rating."
Khuyết điểm: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Ưu: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Ưu: "Nothing at all"
Khuyết điểm: "Poor management didn't provide a hotel for layovers more than 12 hrs"
Ưu: "Absolutely nothing!!!!!"
Khuyết điểm: "Again, our flight was cancelled without notification!!!!!"
Ưu: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Khuyết điểm: "I didn't have any issues on this flight. Everything was great for me."
Ưu: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Khuyết điểm: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Ưu: "Check was extremely slow & delayed"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Great flights. Lots of room in economy, which is needed for a 14 hour flight. Also excellent personal entertainment system in the seat. This was my first flight on Qatar airlines. I will definitely book on Qatar again."
Ưu: "The attendants were very courteous"
Khuyết điểm: "The seats were too cramped."
Khuyết điểm: "Staff tried to accommodate my vegetarian requirements but with limited success."
Ưu: "The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine."
Khuyết điểm: "No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm)."
Khuyết điểm: "Boarding was chaotic, the gate agent did not call to board by group number"
Khuyết điểm: "None"
Ưu: "Great service from the crew!"
Khuyết điểm: "The entertainment, and to a lesser degree, the food"
Ưu: "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
Khuyết điểm: "Absolutely nothing."
Ưu: "Everything was great"
Khuyết điểm: "More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort"
Ưu: "Thai airways is always good, they are always one of our carriers of choice"
Khuyết điểm: "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."
Ưu: "I didn’t like the seat belt it looks like a car seat belt not comfortable. The food and the service was excellent"
Khuyết điểm: "The WiFi"
Ưu: "Good food. Thoughtful crew"
Khuyết điểm: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
Ưu: "Crew food excellent"
Khuyết điểm: "Could not get comfortable in the seats"
Ưu: "Seat from delhi was very small"
Khuyết điểm: "All okay"
Ưu: "They do an amazing and efficient job for a 1 hour flight. Check in was smooth, and actually she made a special effort to get us a good seat. Always customer oriented."
Khuyết điểm: "Board royal silk/biz class first because so they can store their bags first and not have to fight with passengers from exonomy trying to pass them at same time. Very annoying and slows down everyone boarding."
Ưu: "Crew service were good and kindness between FRA to BKK."
Ưu: "Everything are very much poor. Worth than Vietnam airline.(coffee cup’s rim was broken It was very dangerous) I will naver on board Thai alway."
Khuyết điểm: "Nothing better~"
Ưu: "Probably the best and cleanest Thai airline company. Friendly and professional"
Khuyết điểm: "Food was so so but not a big deal."
Ưu: "Food service on a one hour flight."
Khuyết điểm: "Nothing."
Ưu: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Khuyết điểm: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."
Ưu: "Food & services on the plane were great."
Khuyết điểm: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."
Ưu: "Ho Chi Minh City- Bangkok flight was good but BKK-Kolkata was uncomfortable. Look like very old business class set up. Overall is average standard."
Khuyết điểm: "Business class seat in BKK-CCU sector. Food quality is substandard."
Ưu: "On time and accommodating of the needs and requests."
Khuyết điểm: "They forgot to give me my food."
Ưu: "Efficient and friendly staff."
Khuyết điểm: "Bad choice of in-flight entertainment."
Ưu: "Friendly staff and crew. Flight went as well as possible over the mountains from BKK to CNX."
Khuyết điểm: "Took bus from gate to a different gate. Had to walk up three sets of stairs to walk on to a jet bridge that was connected to the main airport. In flight snack would have been better not consumed. No illness, just didn't sit too well."
Ưu: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
Khuyết điểm: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."
Ưu: "Overall experience Staff"
Khuyết điểm: "Eating time on tarmac Entertainment is oldish"
Ưu: "Crew was very professional. A warm meal was a pleasant surprise on such a short flight."
Khuyết điểm: "Seat too narrow. I was in a bulkhead seat with solid armrests. It was the tightest seat I have ever experienced."
Ưu: "It was fine"
Khuyết điểm: "We arrived plenty early at terminal 2 like the confirmation said. Only to find that over night they changed departures to terminal 3. No signs. No one there to give instructions. Just a security guy saying “take sky train “. We had plenty of time so it was more annoying than anything. So we arrive at the gate and the are having a party to inaugurate the new gate and terminal. I’m glad they celebrated. Haha. Got to laugh. The big crowd at the celebration were passengers who were delayed bordering so they could have a celebration. Part of the adventure."
Ưu: "Service, client treatment, food"
Khuyết điểm: "N/a"
Ưu: "Showing the Thai ways."
Khuyết điểm: "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."
Khuyết điểm: "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."
Ưu: "The staff were extremely helpful boarding me even when my previous domestic flight arrived late and I was able to board and check in my luggage half hour before take off time"
Ưu: "Nice crew. Good food. Arrived safely."
Khuyết điểm: "I waited in line for 90 minutes to check my bag. Pace of that line moved extremely slowly. I fly frequently. Other airlines are more efficient. Delay 45 Min. in taking off. Delay upon arrival as we waited for what must have been 30-45 min for a people transporter to take us to our gate. I was at the back of the plane and I swear it seemed like they only had one bus making the (long) journey back and forth. All told I arrived over two hours late to my destination for reasons that are likely poor business design. Not a great experience."
Khuyết điểm: "Severely delayed. Flight circled over Mumbai for over an hour. When we landed doors were locked and we were.told airline staff had the keys."
Ưu: "Check in staff were very nice"
Khuyết điểm: "Lack of legroom"
Khuyết điểm: "Backpacks do not fit under the seat infront of you."
Khuyết điểm: "I was charged by Kayak and Thai airlines for the same ticket. Kayak charged me $286 and Thai airlines charged me $276. I will call Kayak when I get back home to the U.S. and fix this extra charge from Thai airlines."
Ưu: "Everything ok But just Ok"
Khuyết điểm: "Bossy staff seemed to much trouble stretching your legs made you feel like you were in the way!!!!"
Ưu: "Attentive service, great food, smooth flight"
Khuyết điểm: "Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping"
Ưu: "Vegetarian food was ok. Crew was very polite and helping."
Khuyết điểm: "Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight"
Ưu: "It was only a short flight, but Thai Airways provided full service."
Khuyết điểm: "Nothing too much"
Ưu: "Flight attendants were attentive. Meal OK. Drinks were plentiful!"
Khuyết điểm: "A bit delayed but frankly not bad for SE Asia"
Ưu: "The seats and the crew. Snack menu. Baggages allowance. Co-operative staffs."
Khuyết điểm: "Entertainment"
Ưu: "Knowledgeable and attentive staff who all have some experience with English. Great food and entertainment with plenty of options (just remember to select your meal choice online 48hrs+ before departure). To top it off you are supplied with a clean blanket and a pillow to insure your comfort."
Khuyết điểm: "You just can never seem to get completely comfortable particularly when trying to sleep, but that is the same on most planes."
Khuyết điểm: "That Kayak did not inform me when bookinhg that the seats they were selling me had to be at the very back of the plane Last time I will ever use Kayak"
Ưu: "Thai Airways has great service, very cool and genteel staff. The transition between flights was so simple. We were very happy with in flight entertainment and food."
Ưu: "Crew were bright and cheery"
Khuyết điểm: "Even though a short flight 1 hour 15minutes I am surprised no VOD - not even in business."
Ưu: "Fast in flight service and good entertainment options for a short flight."
Khuyết điểm: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."
Ưu: "First class airline"
Khuyết điểm: "decor inside plane looked a little dated"
The service from flight attendants was excellent the food was good , the coffee taste yummy!
There is no organization when lining up to board. There was not enough air on the plane. Too hot.
Onboard entertainment system in economy had seen better days. It was functioning, but not very well on either flight.
If there was working AC. Ridiculous to have such a long flight and be so hot. They ran out of water bottles because everyone was so parched.
Ưu: "i like the food and movie choices."
Khuyết điểm: "Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage."
Ưu: "Very comfortable overall"
Khuyết điểm: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
Ưu: "service on the flight was very good"
Khuyết điểm: "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"
Khuyết điểm: "Food"
Ưu: "Smooth flight. Food was better than flight out of NY. Very tasty. Terrific crew."
Khuyết điểm: "Seat was a bit cramped but this was a coach seat so my expectations were not high. Aircraft was smaller than first flight so seats were also smaller."
Ưu: "Overall good experience"
Khuyết điểm: "Bathrooms were already dirty upon boarding"
Khuyết điểm: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
Ưu: "Movie selection is great."
Khuyết điểm: "Flight attendants seem undetertrained."
Khuyết điểm: "They didnt care about the damages caused to us"
Ưu: "The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean."
Khuyết điểm: "1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude."
Ưu: "Non gluten meal"
Khuyết điểm: "Non gluten bread"
Ưu: "The movie options and quality of the screens was excellent. That's what got us through the flight."
Khuyết điểm: "The food was horrible and served at odd times. The people around us smelled really bad so we had a rough time. I know it's pout of the airlines control but it really made the whole flight difficult."
Ưu: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Khuyết điểm: "One of my luggage didn't come came 3 days later."
Ưu: "Food, entertainment, crew"
Khuyết điểm: "Good service"
Ưu: "I know it wasn't Turkish Airlines fault, but I booked through Kayak who went through Web jet for the tickets. Webjet cancelled our tickets and never notified me. They never contacted me back, and I almost had to book another ticket."
Ưu: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Khuyết điểm: "No complaints."
Ưu: "Will definitely fly Turkish Airlines again!"
Ưu: "Crew was very helpful and nice."
Khuyết điểm: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."
Khuyết điểm: "Nothing"
Ưu: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Khuyết điểm: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."
Ưu: "Short but comfortable and pleasant flight."
Ưu: "I like everything about my flight. The cabin crew are true professionals and were very helpful to me."
Khuyết điểm: "I really cannot think of anything that I didn't like."
Khuyết điểm: "My flight was cancelled two days in a row. When i tried calling the 800 number call center, it didn't work. When i called the Turkey phone number, the communication was bad. After 3 days of being stranded i went to the Turkish Airlines office and they were not able to help me with a new flight or a refund so that i can purchase another ticket home."
Ưu: "My flight was from Pakistan to new York. Pak to Istanbul was the worst experience. The bassinet seat was on my legs and my daughter was laying inclined. They increase the number of seat which impact uncomfortable leg stretch. But same airline will offer the wonderful plane from Istanbul to new York JFK. You know why???????? Because it's USA :D"
Khuyết điểm: "Provide same planes and flight comfort for third world countries like pak or india etc. Human being also live there."
Ưu: "new aircrafts, easy boarding ontime departure and arrival"
Khuyết điểm: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "Plane was nice. Crew was very nice."
Khuyết điểm: "The plane was blazing hot. The in flight entertainment system was down for half the flight."
Ưu: "Seats are spaced further apart than many other carriers"
Khuyết điểm: "There's always a problem with people trying to sit in different (e.g., my) seats, and people get up and try to exit the plane before it has even taxied off the runway."
Ưu: "the flight from Istanbul to the U.S. was amazing, I watch 3 great movies and some wonderful meals. Even though I,flew economy I,felt like it was business class - foot rest pillow and blanket and they hand out hot towels and packs with toothbrushes and socks and slippers. I will definitely. Fly. Turkish Air again based on,this very positive experience"
Khuyết điểm: "There was one flight attendant who,thought she was all that ..she was rolling her eyes at passengers and had a snotty look on,her face."
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "That was good every thing, thank you."
Khuyết điểm: "Nathing wrong."
Ưu: "Same as above"
Khuyết điểm: "Boarding mess at Istanbul"
Ưu: "I really like the fact that they still prepare food for their passengers, however, the quality of the food was less than average They prepare you with the eye mask and the slippers, and a thin sheet of blankets for longer flight, which was really nice. The seats are comfortable, and there are a larger selection of movies and songs to choose from which were also great. The flight was relatively stable. I didn't ever realize that we took off, maybe i was too tired to notice, i don't know."
Khuyết điểm: "The boarding was really slow, it was not on time. The food was less than average, but better than not have any. It was hard to find assistance. The flight seemed a bit old, because we weren't able to turn off our light which caused some inconvenience."
Ưu: "Everything was great!"
Ưu: "Nothing to rave about"
Khuyết điểm: "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."
Ưu: "The flight itself was fine, once I paid for it a second time!"
Khuyết điểm: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"
Ưu: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
Khuyết điểm: "Nothing. All good"
Khuyết điểm: "The flight had been cancelled by airline. Now waiting for refund."
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Khuyết điểm: "Price,crew, timing, all was great !!!"
Ưu: "Most of the part."
Khuyết điểm: "Did not get requested wheelchair in Istambul. Was forded to look for directions on her own. Disappointing. Will give another chance on the way back."
Khuyết điểm: "Would not r commend in any capacity"
Ưu: "Nora from San Francisco Airport"
Khuyết điểm: "Everything. Mean skinny guy from San Francisco TK counter, unprofessional handling of cancellation, accomodation to a hotel and Re-booking. We had no hotel, no food provided, no confirmed seats. I will never fly Turkish Airlines again."