Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Tampa đến Southeast Asia
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 28h 55m
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Southeast Asia.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Southeast Asia có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Southeast Asia với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Southeast Asia trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Punctual and direct flight NRT-BOS. Time-efficient."
Ưu: "The crew that checked me and those who were onboard were very helpful and cheerful."
Khuyết điểm: "Better choices of movies on board."
Ưu: "Crew was amazingly nice, friendly and very helpful..."
Khuyết điểm: "The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies..."
Ưu: "We were seated together as a family even though we were not able to reserved any seat"
Khuyết điểm: "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"
Khuyết điểm: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Khuyết điểm: "I am satisfied with AA overall."
Ưu: "All of the crews were polite and friendly, and the food was tasty."
Khuyết điểm: "If there're more variety of movies, that would be great."
Ưu: "The crew was amazing. The meal choices were great !"
Ưu: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"
Ưu: "crew was professional, attentive and polite"
Ưu: "No complain"
Khuyết điểm: "Tickets were in the wrong name and the company that issued them refused to fix the problem. I ended up buying a second ticket directly from the airlines."
Ưu: "Service and Entertainment were great. Lots of legroom is great."
Khuyết điểm: "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."
Khuyết điểm: "Cancelled flight"
Ưu: "Great flying on JAL...such great service and sweet attendants. US carriers could learn a lot from the Japanese carriers...they actually make it enjoyable and easy"
Ưu: "If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely."
Ưu: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
Ưu: "Service and airplane are the best!"
Khuyết điểm: "BA flight with poorer screens and food than JAL"
Ưu: "First about the price of the ticket, and the survis in the plane"
Khuyết điểm: "Actually nothing is my dislike things."
Ưu: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
Ưu: "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
Khuyết điểm: "Movie selection was the same on return flight which was a bit of a bummer."
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Khuyết điểm: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Ưu: "Excellent customer service"
Ưu: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ưu: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."
Ưu: "Comfortable flight, polite crew, good selection of movies"
Ưu: "The seats were quite small but other than that it was a nice flight. The crew was very nice."
Ưu: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
Ưu: "Always on time"
Khuyết điểm: "No clue when it's boarding time and no announcement"
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ưu: "I like everything about my flight"
Khuyết điểm: "There was nothing to dislike"
Ưu: "Nothing really special."
Khuyết điểm: "They love the PA system. They want to make announcements in multiple languages all the time."
Ưu: "The airplane and all crevices"
Khuyết điểm: "None"
Ưu: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Khuyết điểm: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"
Ưu: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
Ưu: "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
Khuyết điểm: "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."
Ưu: "Staff was great and everything went according to schedule."
Khuyết điểm: "The food was bad, but this is my first time having such bad food on JAL."
Ưu: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Khuyết điểm: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
Ưu: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Khuyết điểm: "Small leg room."
Khuyết điểm: "Some turbulence awoke us midway through the overnight flight."
Ưu: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ưu: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Khuyết điểm: "11 hr flight"
Ưu: "Crew was very pleasant professional and caring."
Khuyết điểm: "Seat bottoms could be more comfortable."
Ưu: "fine food, the pilot handled a typhoon like a pro"
Khuyết điểm: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
Ưu: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Khuyết điểm: "Not a darn thing...."
Ưu: "Good service in future always Qatar Airlines"
Ưu: "I like the service in the flight"
Khuyết điểm: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"
Khuyết điểm: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Khuyết điểm: "Qatar Airways could improve food selection for business class."
Ưu: "Attentive and friendly crew, leg room"
Khuyết điểm: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Ưu: "Seat comfortable"
Ưu: "Every things was great ."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Khuyết điểm: "No complains. Qatar has always been my preferred airline."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Amazing except for the entertainment it was horrible"
Khuyết điểm: "Entertainment system , 6 hours flight without entertainment is tough"
Ưu: "Great crew and front desk"
Khuyết điểm: "Te long transit time in Qatar."
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Khuyết điểm: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Ưu: "Nothing much except for Hamad Airport ."
Khuyết điểm: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Ưu: "crew was lovely and plane was very new"
Khuyết điểm: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."
Khuyết điểm: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Khuyết điểm: "the returning flight from Doha to Chicago was absolutely old and small."
Khuyết điểm: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Khuyết điểm: "Seats and legroom too small"
Ưu: "It was actually on time."
Khuyết điểm: "Long hours from Doha to Atlanta"
Ưu: "Service. Kindness"
Khuyết điểm: "Nothing"
Khuyết điểm: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "On board crew are excellent."
Khuyết điểm: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"
Ưu: "Courteous crew members Nice food tray containers"
Khuyết điểm: "Portions were a little too small for me"
Khuyết điểm: "The business class seats on this A330 are to tight when turned into a bed."
Ưu: "Very kind and helping crew.. professional and helpfull"
Khuyết điểm: "I dont have anything to complain about"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The crew were nice"
Khuyết điểm: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"
Ưu: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."
Ưu: "Comfortable wide seats, good service"
Ưu: "After long takeoff delay, made up most of time to land less delayed. Bagge arrived more quickly than I EVER experienced a Hamad Airport."
Khuyết điểm: "Boarding started very late so we knew takeoff would be delayed. Flight attendant woke me up from sleep to ask if I wanted breakfast."
Ưu: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
Ưu: "Crew was friendly. Flight left on time!!!!!! :)"
Khuyết điểm: "Food was served too late. Unable to get a bottle of water as I was dehydrated."
Ưu: "The entertainment and food was great. The service as well. They are very attentive to any request."
Khuyết điểm: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."
Ưu: "During this covid days NO ONE in the flight will keep the soccal distance and no one will take the issue serious and the crew did not helpfull"
Khuyết điểm: "You should take this issue very seriously"
Ưu: "Timelines of flight and courtesy of staff"
Khuyết điểm: "Less waiting at Istanbul airport for next flight"
Ưu: "Amazing crew, confortable seats, great complimentary internet service"
Khuyết điểm: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"
Ưu: "The food and service were pretty good. The entertainment was good, and the crew very helpful."
Khuyết điểm: "The boarding process was terrible. We were checked out and processed 7 times! The questions we were asked were so ridiculous that at some point I started laughing. The official wanted to see my itinerary since I left the US, and all if the places I had visited! (That was a month after the start of my trip since I was on my way back from my vacation). The seats are made for people who are 5 feet tall and skinny. The airport was so busy that we had to Wait inside the plain for over an hour because there was (taxiing traffic) and could not get on the take off Lane."
Ưu: "Everything ok."
Khuyết điểm: "Nothing"
Khuyết điểm: "4 hour delay. Sitting on the runway with little communication from captain. Clueless flight attendants. We knew we would miss our connection and no one cared to help."
Khuyết điểm: "long lay over"
Ưu: "Lot of empty spaces"
Khuyết điểm: "Lot of rubbish on the plane"
Khuyết điểm: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Ưu: "The staff is very friendly and helpful"
Khuyết điểm: "Everything was good"
Ưu: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
Ưu: "Nothing special"
Khuyết điểm: "My preselected isle seat in the third row, where there is usually more legroom, got switched without notice, and at boarding time I was given a middle seat a lot further back."
Ưu: "Screan for every passenger to play"
Khuyết điểm: "They didnt care about the damages caused to us"
Ưu: "Excellent food excellent services"
Khuyết điểm: "Not prompt and boarding wasn’t great .."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "Very limited selection of movies."
Khuyết điểm: "flight attendants from Nairobi to Istanbul were rude and unaccomodating. asking for a glass of water appeared to overwhelm the flight attendant."
Ưu: "Service, crew were great."
Khuyết điểm: "Choices of Indian movies and TV programs.game solitaire can be more automated especially the end."
Ưu: "On board catering and new planes are a plus"
Ưu: "Movies, I had leg room. Nice friendly staff .."
Khuyết điểm: "Internet would not work"
Ưu: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
Ưu: "Safety instructions with zach king were nice! The crew was helpful."
Khuyết điểm: "My screen didnt work. They reset it a few times, then it began working.. after a while i started playing a game and the screen got stuck! There was no one in the seat next to me so i thought I'd use that screen.. but then that one got stuck too. Remained stuck for the rest of the flight... The USB cable for charging didnt work. And entertainment options were very limited too."
Ưu: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"
Khuyết điểm: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
Ưu: "Food was amazing. Service was great."
Ưu: "Very professional. Also the transfer in Istanbul was very easy."
Khuyết điểm: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."
Khuyết điểm: "i am allergic to cheese and there is no other food selection. Hostess skipped serving my husband meal through out the flight unless asking the hostess. We had 1hr 30 minutes to walk to transfer flight and pass through customs and checking points . we did not have enough time .most of the time we ran to catch up the flight"
Khuyết điểm: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."
Khuyết điểm: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Khuyết điểm: "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."
Ưu: "Everything was perfect, the hours from Washington to Instanbul were perfect for night sleeping, the seats were comfortabl enough for sleeping, I didn't eat the late night dinner but the breakfast was good."
Ưu: "Meals, friendliness and warmth of staff, restrooms were routinely maintained, movies."
Ưu: "Pretty good quality for an economy class, including free beer and wine, and a variety of movies. Price was the best."
Khuyết điểm: "The crew deodorizing the bathrooms every hour or so (overdoing ...)."
Ưu: "I did like it"
Khuyết điểm: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."
Ưu: "Nice staff"
Ưu: "The crew was very helpful in getting the Wi-Fi to work on my phone. The food was delicious."
Khuyết điểm: "Not enough leg room for me at 6'3"ans the guy in front of me reclined his seat for the whole 12 hour flight!"
Ưu: "Good filling i"
Khuyết điểm: "Terrible service, unhelpful staff on flight and in airport."
Ưu: "Your website was les expensive than other websites and I will strongly recommend to my family and friends to use Kayak.com ."
Khuyết điểm: "I like it everything , from booking the flight your flexibility on the the flight schedule and airlines was great !!!"
Ưu: "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."
Ưu: "The entertainment choice ! Amazing !!"
Khuyết điểm: "They lost track of my suitcase. I just received it"
Ưu: "Seat, crew, food"
Khuyết điểm: "Traveling :)"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "Food and entertainment are great"
Khuyết điểm: "The airplane is not as good as you would expect from the best airline in europe"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Seats are spaced further apart than many other carriers"
Khuyết điểm: "There's always a problem with people trying to sit in different (e.g., my) seats, and people get up and try to exit the plane before it has even taxied off the runway."
Ưu: "Flight landed on time."
Khuyết điểm: "Boarding at airport took a very long time"
Ưu: "The crew was very friendly as well as the pilot after we had landed. Also was nice they gave us each a little water in a plastic bag as well as a snack"
Khuyết điểm: "Not much anything can be done to make a flight better with Covid. Masks have to be on, no drink options available anymore."
Khuyết điểm: "The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers."
Ưu: "Fast transportation and great seat"
Khuyết điểm: "The air hostess were rude."
Ưu: "Delays. Very hard to rebook. Crew was inattentive. No chargers or TVs. Little overhead bin space. Terrible flight."
Khuyết điểm: "Fix everything mentioned above"
Khuyết điểm: "Delayed flight"
Khuyết điểm: "Flight entertainment it's kind of hard to set up depending on the device you own"
Khuyết điểm: "Taxi time on both ends were ridiculously long."
Ưu: "borden pass hade no gate no."
Ưu: "The seat was super Uncomfortable. Squished Middle seat that I paid $37 for (w/Priority boarding, see below). What a ripoff. The seat was designed specifically to torture passengers, of this I am certain."
Khuyết điểm: "I paid for a seat upgrade that included "Priority Boarding", For AA, that meant Group 5 out of 9. WTF?? Clearly Bait and Switch - there's a big placard at every AA boarding gate that states: Priority Boarding 1-4 (to the Left) and "Main Boarding" 5-9 (to the Right). Fraudulent, clearly."
Khuyết điểm: "Nothing"
Ưu: "The seat was So so"
Khuyết điểm: "My food was cold had to send it back"
Khuyết điểm: "My bag is misplaced and no one has an answer"
Khuyết điểm: "Paid for seats so I could sit with my guy - still had zero leg room. Generally disappointed with the state of air travel in the US - feels like we're being herded like cattle. Would like to vote with my dollars to help airlines that value customers and aren't trying to pinch pennies/nickel & dime us"
Khuyết điểm: "Excelente"
Khuyết điểm: "The boarding process at the gate was brutal and very disorganized and the persons working for American Airlines were overwhelmed and announcements relating to the delay were very confusing"
Khuyết điểm: "Circled for too long and had no updates from the captain on what was happening."
Khuyết điểm: "Popup ad in already terrible gogo inflight media playback site stumped entire plan."
Khuyết điểm: "They lost my bag in my layover at DCA. Even with a first class orange tag and 1:10 layover, they didn’t transfer the bag between planes on a Thursday evening. The planes were probably 300 feet away. Clearly their entire luggage tracking systems at DCA are broken. Even with 1:00 connections at O'Hare, DFW, PHL, my luggage has not gotten delayed."
Ưu: "Everything on time."
Khuyết điểm: "-"
Ưu: "the plane looked new and clean"
Khuyết điểm: "the leg space"
Khuyết điểm: "Terrible rough landing for no reason"
Khuyết điểm: "Our original flight was cancelled so we were rebooked for a much later flight which impacted our vacation. Call system was not working efficiently."
Ưu: "Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update."
Ưu: "Legroom, interactive lcd screens on seat headrests. Would fly again, affordable as well."
Khuyết điểm: "LATE ! ! ! LATE ! ! ! And “AA” has a really good reputation ... so pretty bummed out ... the apologized ... and did what hey could to make the flight more pleasant ... but i’m here for my daughter who’s having surgery in the morning and .. it’s now 0107 and we should have been here at 2356 ... and we are all tired"
Ưu: "Decent boarding group, same snacks, same flight attendants (who were very nice)"
Khuyết điểm: "My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat."
Ưu: "I liked the way the AA gate supervisor too charge of the problem and solved it, with great deal of personal imvolvement and follow up. Also check-in crew was very much the best. I would say that AA showed the best of passages care to me. Truly outstanding."
Khuyết điểm: "Because of a mixup, though not of AA doing, I was literally forgotten at the gate. However, AA personnel showed the very best of can-do attitude and got me home for Thanksgiving. I am very proud of everyone working at AA at the TPA airport."
Ưu: "Quiet clean bathroom good layover time"
Khuyết điểm: "lost time and monies...and opportunities."
Khuyết điểm: "Smooth."
Ưu: "If you are not in first class, they treat you like dirt."
Khuyết điểm: "I saw the whole plane packed in the back with 6 people in a row, when the middle of the plane has plenty of empty seats. It seems that American Airlines will pack people who don't pay for choice of seats in the back. Distasteful practice."
Khuyết điểm: "I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian"
Ưu: "Food was okay.."
Khuyết điểm: "Had a bulk head seat that turned out to be not one."
Khuyết điểm: "Horrible long delays."
Khuyết điểm: "Too cold on the plane"
Ưu: "Arrived early"
Khuyết điểm: "Couldn't get movies to play"
Ưu: "Tiny airplane but single flght crew managed my and from what I could see fellow passengers needs commendably. Whilst I didn't like needing to hand in my carry on (without much warning so I didn't have time to pull out a magazine to read) on the plus side it was stored well as my suit carrier came out unscathed and you get your bags curb side as soon as the plane lands so you don't have to wait for the rest of the bags to unload."
Khuyết điểm: "Because the airplane is so small there is not much room to move in the aisle (thankfully most people just sat down for the short flight), also you have to hand in your carry on baggage so that it is stored with the main bags."
Ưu: "Good air and great stewardesses"
Khuyết điểm: "Horrible experience in the ground system, they charged me $240 for my bags and the staff are really confused."
Ưu: "otherwise ok"
Khuyết điểm: "2hr delay"
Ưu: "Very friendly staff, on time, most of all very comfortable."
Khuyết điểm: "The Oppurtunity that could improve is the boarding in plane to have passengers board in groups."
Ưu: "Attentive staff, easy boarding"
Khuyết điểm: "AA got rid of the video screens on the chair in front of you; poor snack selection"
Ưu: "Everything went fairly seamlessly despite having a pacted plane."
Ưu: "Comfort and quick boarding"
Khuyết điểm: "Flight attendants were a bit dry and less than over zealous. Connecting gate in Charlotte was really far from where we landed. I had little time to get there."
Ưu: "Flight on time"
Khuyết điểm: "Delays"
Ưu: "Friendly staff, on time"
Khuyết điểm: "No issues"
Khuyết điểm: "NEVER GOT THE TICKETS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Ưu: "Check in was good."
Khuyết điểm: "Hate paying for bags. It's silly."
Ưu: "They were efficient and courteous in distribution of beverages and collecting garbage"
Khuyết điểm: "They let out 5 rows at a time which was good, then sort of have up after the first 10. But good concept in keeping things orderly"
Ưu: "Decent snacks (comparatively)"
Khuyết điểm: "Correct information on the shuttle/sky train. Was given a note that the shuttle would avoid going through security again, but after I'd walked a considerable distance and found it, it was shut. If you're going to provide information with the ticket, make it accurate"
Ưu: "All my expectations were met"
Khuyết điểm: "Everything was fine"
Ưu: "United crew"
Khuyết điểm: "Weather. Maybe toss us free WiFi for making us sit on the tarmac for nearly 2 hours"
Khuyết điểm: "Fix your planes. They are falling apart."
Ưu: "Hetti g home"
Khuyết điểm: "Checking in terrible over two to get checked in and boarding. Cabin service very very slow and to top it all our luggage did now show at destination"
Khuyết điểm: "Missed All connecting flights because plane was delayed 5 hours at place of origin thanks to United Airlines. Needed an "O ring" for maintenance. A very simple part yet had to locate one in another city. Very poor. Wasted 1 day. Went back home. Rebooked for tomorrow. $20 meal voucher. Pathetic."
Ưu: "Departed and arrived on time."
Khuyết điểm: "Legroom was minimal."
Ưu: "On time , smooth ride"
Ưu: "Free snacks. But prob only cuz I got the cheapest option."
Khuyết điểm: "You had to pay to watch television and movies"
Khuyết điểm: "Seat was broken and light didn’t work. Terrible response when I pointed it out."
Ưu: "Service, boarding, pilot capability; all positive things with no complaints. And yeah, I got the whole can of soda."
Khuyết điểm: "As a tall fellow of 6'3'', Seats on united are very close together and knees are constantly under pressure from the seat in front."
Khuyết điểm: "my TV did not work while everyone elses did"
Khuyết điểm: "It’s was bad trip caused by the customers service the really bad they don’t know how to treat people only strolling money for carryon and really ruffles...one star it to much"
Khuyết điểm: "No entertainment options"
Khuyết điểm: "Plane was a little tight but overall it was good"
Ưu: "Cheap price"
Khuyết điểm: "none"
Ưu: "Pilot was very communicative and shared when we were approaching turbulence when he was navigating around Hurricane Harvey"
Khuyết điểm: "Hard landibg"
Khuyết điểm: "Tiniest, tightest seating ever - claustrophobic"
Ưu: "No problems smooth as honey."
Ưu: "0 meals/delays"
Khuyết điểm: "Got there safely!"
Khuyết điểm: "I would never pay for movies.it is too tacky that everything is for sale"
Ưu: "The separate lines for group numbers."
Khuyết điểm: "Kiosks service was confusing. I paid for my baggage and received my boarding pass. However, I was supposed to stay at my kiosk until an agent came. There were 10 kiosks with only 2 agents helping people and no screen notification or sign asking customers to wait. In addition, TSA pre-check is not available at this airport."
Ưu: "Flights were on time."
Ưu: "Attentive, polite and efficient staff."
Khuyết điểm: "No TVs. No reason planes shouldn't be upgraded"
Ưu: "Very gracious staff and attendants : )"
Khuyết điểm: "horrible service representative in newark."
Ưu: "Got there early!"
Khuyết điểm: "Having a delay"
Khuyết điểm: "Pretzels as an only option."
Ưu: "The crew kept boarding group 5 updated on boarding when there was a lot of people on the jet bridge."
Ưu: "The crew , living on time"
Khuyết điểm: "I had no dislikes"
Ưu: "Staff great. New plane. Check in a breeze."
Khuyết điểm: "Airline food. Gross breakfast waffle. Very tight sitting arrangements."
Ưu: "Arrived safely"
Khuyết điểm: "Changed the seating plan because it was a different aircraft, we were separated and told we couldn't change seats"
Khuyết điểm: "It was delayed 2 hours, no compensation was given even when asked for."
Khuyết điểm: "Delayrd"
Ưu: "crew members."
Khuyết điểm: "got delay."
Khuyết điểm: "As a military spouse I was not allowed to check a bag free so I paid the fee. When I boarded I noticed many passengers bringing bags on that we're as big as the one I just paid for. They either checked for free or brought it on and managed to shove it in sideways taking up space that others needed. Some people brought three bags on!!! As a military spouse I feel cheated to have had to pay when others checked in for free at the gate. Not cool United, either let the spouse check in for free or make everyone abide by the so-called rules of one carry on that actually fits into that metal baggage guide. I would like a refund of 50.00 for the baggage fees I paid for this trip."
Ưu: "So, glad that United has come full circle after some adjustment phases and flying changes that is back to being "The Friendly Skies""
Khuyết điểm: "The wi fi did not work"
Ưu: "Arrive on time at each gate"
Khuyết điểm: "Needed more movies"
Ưu: "No delays and on time arrivals, courteous staff"
Khuyết điểm: "No complaints"
Ưu: "Ride was good. Attendants were good. Other passengers were cooperative and compliant."
Khuyết điểm: "This plane, as most others nowadays, was cramped for space."
Ưu: "Airbus is the best commercial way to travel"
Ưu: "WiFi was awesome"
Khuyết điểm: "Wish the TV preview was continuous & pay for movies but watch regular TV work no charge"
Khuyết điểm: "Broken WiFi"
Ưu: "Very friendly service"
Khuyết điểm: "Nothing."
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