Q Suites much better than standard business class.
The staff uniform was clean and they were so friendly.
Wasnt full so that’s a plus. Staff were outstanding. Patient, curteous, responsive. Masks were enfoced which is great. I’ve travelled with young kids of my own and have had some rough experiences with them but there is ALWAYS some way to pasify a screeming child. Many parents on this flight didnt care at all. I was awoken by a toddler running past me, bumping into my elbow, screaming “tee non, tee non, tee non”. On these transcontinental flights, parents with little children should be given a special section, and parents need to be more reponsive to the issues causing their little ones to scream and cry nonstop for 16.5 hrs. Its not the kids’ fault. Also, why cant airlines get rid of static charged fleece throws? All that said, Qatar remains one of the better international carriers out there.
Ưu: "GOOD FLIGHT"
Khuyết điểm: "NONE"
Ưu: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Khuyết điểm: "My flight got canceled but nobody responded from flyus.com"
Ưu: "Very helpful and kind crew. On time boarding and departure."
Khuyết điểm: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Ưu: "Staff were accommodating and considerate, great flight!"
Ưu: "Crew was great. TV Entertainment system was excellent."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Departed on time. Courteous staff."
Khuyết điểm: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Everything was just average to poor."
Khuyết điểm: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "i like the service of qa. its amazing."
Khuyết điểm: "none at all"
Ưu: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Khuyết điểm: "The food. Hire a chef that knows how to make the food palatable."
Khuyết điểm: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "Nothing much except for Hamad Airport ."
Khuyết điểm: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Khuyết điểm: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "The crew were nice and cautious"
Ưu: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Ưu: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Khuyết điểm: "The seats were very tight and the food was okay, but the staff was great."
Khuyết điểm: "They cancelled my trip"
Khuyết điểm: "The planes weren't as comfortable as others I've been on like the double deckers of Emirates. Their economy class was NOTHING special. Everyone talks about how superior Qatar is, but I found nothing special about it...the seats, the food, the entertainment were all basic and nothing fancy. The crew, while very sweet, seemed inexperienced and green to me..but they were lovely and that's all that ultimately matters."
Ưu: "Boarding was orderly and tinely. Seats were confortable."
Khuyết điểm: "No internet on-board and terrible food."
Khuyết điểm: "nothing"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Quality of foods and service"
Ưu: "Timely response on the phone."
Khuyết điểm: "Timely response on the phone."
Ưu: "Very friendly online travel booking portal. I like it"
Ưu: "Flight attendants were very efficient and really took care of us."
Khuyết điểm: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Good spacing. comfy seats."
Khuyết điểm: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"
Ưu: "The crew was professional and friendly. The flight was on time."
Khuyết điểm: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "The customer service of your company is the worst."
Ưu: "everything was great. huge seats, large legroom."
Ưu: "Again, the flight attendants were so sweet and nice and hospitable."
Khuyết điểm: "The sitting quarters were so cramped. Maybe next time I'll save an additional $500 to go up a class but it was so smashed. It did not leave room for me to use the desk to eat or use my laptop."
Ưu: "Great flights. lots of room in economy."
Khuyết điểm: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"
Khuyết điểm: "Seats were teeny"
Khuyết điểm: "All services throughout the process need to be improved from the ground to on board"
Ưu: "The crew was understanding of our situation. We had a layover in Hong Kong and they moved us to the front in hopes that we will get out quicker to make the next flight."
Khuyết điểm: "It wasn’t the airline fault that we were delayed nothing else could have been done"
Ưu: "The seats are fairly comfortable, and the service was great."
Khuyết điểm: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Khuyết điểm: "The flight was three hours late."
Khuyết điểm: "The staff very accomadating and helpful"
Ưu: "miracle fight landed on time"
Khuyết điểm: "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"
Khuyết điểm: "flight delayed as always"
Ưu: "The seats are old .. the plane is old .. the flight was delayed 2 hours, food even in first class lounge is not apetising the menu has been cut significantly.. lettuce and tomato say that they are not sourced from China .. must be from India as the quality sucks"
Khuyết điểm: "On time is an expectation that if you travel from HK to BKK on CX that it is always delayed .. common knowledge for people in Thailand.. this is bad"
Khuyết điểm: "Good"
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Khuyết điểm: "Slow and old entertainment system. Bad seats"
Ưu: "Pleased that the flight departed on time and arrived 50 minutes early. Sad that waiting for my luggage frittered away the time we gained by arriving early."
Khuyết điểm: "Having your bags tagged as “priority “ really doesn’t mean anything. Watched nearly two flights’ luggage go by on the carousel before mine came out. This is becoming the norm over the past several months for most airlines and airports. I don’t mind waiting for my bags. I do mind waiting with a false expectation of priority service."
Ưu: "Was good but the food was bad"
Ưu: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Khuyết điểm: "Would be amazing to have a little more room in the economy seats!"
Khuyết điểm: "Plane from Manila to Hong Kong was newer and better than the plane from Hong Kong to Newark. Upgrade the planes for longer hours flight"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Khuyết điểm: "It was a long delay, about an hour. The airline kept silence until too late. They gave us a blanket, some refreshments and where to have breakfast. Those who made a fuss were taken to hotel. Many others stayed at the airport and had a terrible night."
Ưu: "Everything was great !"
Khuyết điểm: "Food was average"
Ưu: "The plane was great Boeing 350 I think great entertainment system, comfortable seats, and the Singapore new terminal 4 is wounderful"
Khuyết điểm: "Nothing"
Khuyết điểm: "Kosher meal served lukewarm"
Ưu: "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "Great service from flight attendants."
Ưu: "Smooth flight , crew members were good"
Khuyết điểm: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
Ưu: "A very enjoyable flight experience, everything was very smooth."
Ưu: "Staff very courteous and helpful Food was average"
Khuyết điểm: "Nothing"
Ưu: "Left earlier than expected and accomedations with movies and food was great"
Khuyết điểm: "They were limited with certain meals"
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "Great staff and good service Took care of us like a family thanks"
Khuyết điểm: "Food can be better as we Indians don't eat brief and pork"
Ưu: "Took off late, missed transfer flight, payed over 6 hours said they would buy lunch dinner. Could pay for hamburger with it, frltf"
Khuyết điểm: "Seats are terrible"
Ưu: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
Khuyết điểm: "I had a cumulative 10 hours of delays on this trip and missed important appointments because of this"
Ưu: "Confort and service"
Ưu: "The food and snacks"
Khuyết điểm: "More space on seats"
Ưu: "Everything was fantastic all services was really awesome. It was my first time to flight Cathy and i was amazed"
Ưu: "Amazing flight! Continue to serve pleasantly to all passengers"
Ưu: "I really appreciated the customer service and the level of quality Cathay provides."
Khuyết điểm: "The vegetarian meals could improve."
Ưu: "It was the best that it could be. Our flight was late and we got the airport early, so the flight attendants put us on an earlier flight so we could make our connection!"
Ưu: "I liked the crews the food just ok. It was a long flight,my back was uncomfortable."
Khuyết điểm: "The headphones did not work."
Khuyết điểm: "Food was awful. Plenty of options but tasted cheap. Felt like flying on a budget airline"
Ưu: "Shorter flight airplane much nicer"
Ưu: "Entertainment is ok"
Khuyết điểm: "I requested support on ground and nobody was there tu support a difficulty I had"
Ưu: "Crew Service and Leg space is great. Automatic check-in station is simple and easy to operate, speeds up the queue for checking-in and luggage drop."
Khuyết điểm: "Seat has no recline option, only movable part is the base of seat, back support recline is not available, thus making it impossible to rest. Food was served cold, CX used to be much better at food handling, cold omelette and soggy bacon is definitely not appetizing even for a hungry morning flight. Entertainment is ok, nice options, but LCD screen is getting old and blurry, rather not strain my eyes to try watch anything on it."
Ưu: "The cabin crew was very kind and helpful. Excellent service throughout the flight. The in-flight entertainment screen had a bunch of new films and series to choose from, that's a big plus. The dinner and breakfast were not that special, but very good considering it was served at 36 000 feet."
Khuyết điểm: "I flew in Economy, and the legroom was awful for me. (I'm around 190cm tall.) The seats were crammed so tight I had trouble staying comfortable even when awake, and I didn't sleep too good."
Ưu: "Clean plan, good food and drink and great service from the crew."
Khuyết điểm: "Most uncomfortable flight of my life due to turbulance"