Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Thành phố Bilbao
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Khuyết điểm: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Ưu: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Ưu: "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
Khuyết điểm: "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
Khuyết điểm: "The way they board the passengers"
Ưu: "Service, crew, seats, punctuality"
Khuyết điểm: "Bad food, cold coffee and tea."
Ưu: "One of the best service! Thank you!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ưu: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Khuyết điểm: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
Ưu: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Ưu: "Service was excellent; I felt well-cared for!"
Khuyết điểm: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
Ưu: "Nice comfortable flight at convenient times. Great cabin crew and service."
Ưu: "The seat was nice"
Khuyết điểm: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."
Ưu: "Excellent service. Good food. Great entertainment selection."
Khuyết điểm: "No free WiFi"
Ưu: "didnt make it to tokoyo"
Khuyết điểm: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
Ưu: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Khuyết điểm: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Khuyết điểm: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Ưu: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Ưu: "service from crew"
Khuyết điểm: "chaotic boarding process/queue. connecting flight gate is quite a walk from 1 terminal to another (went down 3 floors of escalator ride and a distance tunnel walk - on a tight connection time (after a delayed departure/arrival)."
Ưu: "Everything excellent"
Khuyết điểm: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Ưu: "Food and entertainment is great."
Khuyết điểm: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Comfortable. Excellent service."
Khuyết điểm: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"
Khuyết điểm: "meal choices"
Ưu: "Food was excellent. Very polite and helpful staff. Clean restrooms."
Khuyết điểm: "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."
Ưu: "Over all service was good."
Khuyết điểm: "Over all service was good. Only food what I ordered could not get. My requirement was vegetarian without onion, garlic and mushroom. There was mushroom in the food."
Ưu: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Khuyết điểm: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Ưu: "There was a delay"
Ưu: "leg room; extra seat between us"
Khuyết điểm: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
Ưu: "Excellent in every way"
Ưu: "Everyone is super nice."
Khuyết điểm: "nothing"
Ưu: "the service is good"
Khuyết điểm: "the seat is too small"
Ưu: "It was clean and nice"
Ưu: "Japanese quality is good quality"
Ưu: "Good air crew. Good manners and attention to detail. Excellent members at check-in."
Ưu: "The food"
Khuyết điểm: "All old movies in English"
Ưu: "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."
Khuyết điểm: "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."
Khuyết điểm: "Missed connecting flight due to delays from first flight"
Ưu: "Everyone was super polite"
Khuyết điểm: "We were delayed, but I can't say it was the airline's fault."
Ưu: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Khuyết điểm: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
Ưu: "Friendly staff"
Khuyết điểm: "When I went to counter to get my seat assignment I was offered 25,000 yen to take a later flight because mine was overbooked. I agreed and began notifying my transportation at my final destination when I was told nevermind, space was no longer needed. This was aggrevating."
Ưu: "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
Khuyết điểm: "super crowded, bad food, bad landing."
Khuyết điểm: "My flight time was changed but I didn’t receive any email regarding the change of the flight"
Khuyết điểm: "Ok"
Ưu: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Khuyết điểm: "Honestly, this trip worked very fine. I do not have additional recommendations."
Khuyết điểm: "Nice"
Khuyết điểm: "At CKG, mobile boarding passes for international are not accepted by the security screening authority, which says only boarding passes printed at the counter are acceptable. The QR counter opens approximately 3.5~4 hours ahead of the departure of the airlines only flight from CKG."
Khuyết điểm: "Great"
Khuyết điểm: "Again very impressed with Qatar Airways service on the board"
Ưu: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Khuyết điểm: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Ưu: "No WiFi in most of the flight duration"
Khuyết điểm: "More refreshments"
Ưu: "Crew was amazing."
Khuyết điểm: "I had a problem with the seat cushion. Not comfy enough."
Khuyết điểm: "Qatar airline is one of the best ways to fly!"
Khuyết điểm: "Seat comfort"
Ưu: "crew amazing,"
Ưu: "Crew was really amazing."
Khuyết điểm: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Ưu: "Service and entertainment."
Khuyết điểm: "Food."
Ưu: "Entertainment variety Frequent drinks offered onboard"
Khuyết điểm: "Insufficient amount of in-flight food portion"
Ưu: "All good thank you + food and crew and entertainment"
Khuyết điểm: "All good thanks"
Ưu: "It arrived on Time."
Khuyết điểm: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Ưu: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Khuyết điểm: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."
Ưu: "FLIGHT ATTENDANTS WERE WONDERFUL"
Khuyết điểm: "CRYING BABY BUT I UNDERSTAND THOUGH"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "The service was impeccable, flights on time and the transfer easy!"
Ưu: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Khuyết điểm: "The food"
Ưu: "The Qatar Airways price."
Khuyết điểm: "Same as above"
Khuyết điểm: "Some crews are not accommodating."
Khuyết điểm: "Very uncomfortable seats- Space between seats is very tight"
Ưu: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Khuyết điểm: "Small seats (I'm fat, so this is my problem really)."
Ưu: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Khuyết điểm: "I was very pleased with my flight. I really have I complaints."
Ưu: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Khuyết điểm: "Attention to special needs"
Ưu: "I like Qatar Airways very much. Ground and air personnel are all professional and courteous. I will fly Qatar every time I can."
Khuyết điểm: "No lie flat seats."
Ưu: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Khuyết điểm: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Ưu: "Courteous crew members Nice food tray containers"
Khuyết điểm: "Portions were a little too small for me"
Ưu: "Nt bad"
Khuyết điểm: "Attendants were skiving at the back"
Ưu: "Crews and quality of food was great"
Khuyết điểm: "Seating"
Ưu: "I liked the schedule was on time and smooth plane ride."
Khuyết điểm: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Ưu: "ALMOST EVERTHING"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Khuyết điểm: "Boarding a bit haphazard"
Ưu: "On time"
Khuyết điểm: "Food is so bad and it's finish quickly and there's no Choice is. And there's one point Why the flight stops tow times in Vietnam going and back It's should one time and back to Doha"
Ưu: "Schedule of flight"
Khuyết điểm: "Space between seats were smaller"
Khuyết điểm: "Mashed connection"
Khuyết điểm: "The food was not as good as previous Qatar flights I have taken. Should be more meditarrean/Arabic tastes to suit the passengers."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "More leg space"
Ưu: "Seats were comfortable."
Khuyết điểm: "Elderly and people with kids were asked to line up. After lining up, they did not let us to board the plane for 30 mins. We were standing in line with kids for 30 minutes. Last minute gate change. Had to drag the kids @ 3:30 AM from one terminal to other. Flight attendants were not in a good mood. Not even one smiled."
Ưu: "The flights were on time"
Ưu: "The seat is comfortable."
Ưu: "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
Khuyết điểm: "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."
Ưu: "The whole service went smoothly without rushing."
Khuyết điểm: "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."
Khuyết điểm: "On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight"
Khuyết điểm: "in-flight food and beverage choices needs lot of improvement"
Khuyết điểm: "Food and more profesional crew"
Ưu: "Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines."
Khuyết điểm: "Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best."
Ưu: "Excellent crew"
Khuyết điểm: "It was nice experience"
Ưu: "seats are comfortable"
Khuyết điểm: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
Ưu: "Seating space for short people..not average height people"
Khuyết điểm: "Wider space for seats"
Ưu: "Polite crew, good food"
Khuyết điểm: "Newer plane on flight from HKG to sFo"
Ưu: "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
Khuyết điểm: "Seats too narrow in Economy."
Ưu: "Food was amazing"
Ưu: "Good service"
Ưu: "On time ..."
Khuyết điểm: "Seats were too small! No personal hygiene kit available in long flight .... bathroom faucet was not clean. Some stewards and stewardess were not helpful but some are. I asked for help but one stewardess did not respond but one did help and was helpful. Ground crew were courteous and helpful."
Ưu: "Some of the staff were very nice. the plane was not full so was able to sleep whole flight."
Khuyết điểm: "The flight was delayed 1 hour. we get on plane. then an announcement that in previous flight plane hit a bird so they needed to dissemble the plane. we got off plane at 11:26 pm. waited there. received a text announcement it would leave now at 2 am. the staff on site did not announce this information till 12:45 am. we waited and then got good news flight was going to take off. not in a logical way the plane took off all our luggage off the plane. and then could not add our luggage back on to the plane because tsa was now closed. so paperwork for getting luggage was poorly committed. not bright people. I hope my luggage arrives like they say a day later."
Ưu: "I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience."
Ưu: "Staff was terrific. On time. That’s most important."
Khuyết điểm: "Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result."
Ưu: "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
Khuyết điểm: "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."
Ưu: "The food are great."
Khuyết điểm: "Bathrooms are not as clean."
Ưu: "Hard to make such a long trip comfy in economy"
Khuyết điểm: "Very attentive crew. I didnt go hungry or thirsty. Real friendly."
Khuyết điểm: "the person in front of me just laid down his seat for almost entire flight which made me to have no rooms people are switching seats without letting flight attendants to know. This is not fair for other customers"
Ưu: "The Stewardesses were very polite"
Khuyết điểm: "N/A"
Ưu: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Khuyết điểm: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
Ưu: "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"
Ưu: "Smooth flight on Cathay Pacific, as usual. Great service from the crew, even in economy class. Best airline across the Pacific."
Khuyết điểm: "Nothing. Everything was great."
Khuyết điểm: "Delayed departure Last minute gate change Very very late baggage arrival"
Ưu: "Good service"
Khuyết điểm: "Seat is hard to adjust."
Ưu: "The attitude of the staff was very good so also the service . Food was OK ; could be better within the cost parameters ."
Khuyết điểm: "There wasn't enough choice of entertainment . The snacks offered were good but the refill of exhausted items was not there . Possibly this could be improved ."
Ưu: "TV controls user-friendly. Many choices."
Khuyết điểm: "Cramped seats, especially when people in front lean back."
Ưu: "Smooth, on time, comfortable, good entertainment and decent food. Brand new plane"
Khuyết điểm: "None"
Khuyết điểm: "Omelette with chicken stil bland."
Ưu: "There was nobody around the second business class section... was private and comfortable..."
Khuyết điểm: "No beverage service or nothing after take off... only breakfast service 2 hours before landing... but slept through that... woke up hungry."
Ưu: "Went up and down as planned."
Khuyết điểm: "Late departure due to storms results in late arrival. Seat didn't work as expected. USB charger didn't work and interfered with the headset."
Ưu: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Khuyết điểm: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
Khuyết điểm: "Veg meal and breakfast quality was not good. Delhi to hong Kong and from there to LA. Crew member service was not good for economy class."
Khuyết điểm: "Flight was late by 4hrs No food was supplied they said food is over"
Ưu: "The seat in the economy is very comfortable. The cabin is very clean."
Ưu: "friendliness of crew and ease of boarding"
Khuyết điểm: "food was ok"
Ưu: "I've taken other long-haul flights where it seems the flight attendants were serving food or drinks every couple of hours, leaving little time to sleep peacefully. But the Cathay staff, I think, balanced it well. Over 15 hrs, I was only woken up 2-3x for food. Was nice to be able to sleep without being disturbed too much."
Khuyết điểm: "Way too cramped in the economy section. I'm a small guy, but even for me it was cramped."
Ưu: "Seats are comfort"
Khuyết điểm: "Considering travelling on business class, there were no more dinner for 2 people after 1 hour of sleeping. I though dinner should be on held when people were sleeping in business class. In fact, I am wrong."
Ưu: "We travel quite a bit and use different airlines. Actually we had never heard of Cathay Pacific but loved the whole experience. The aircraft was CLEAN, the people were so friendly and helpful. The seats were comfortable and the food was quite tasty. All in all we were very pleased-also it was price friendly."
Khuyết điểm: "The seatbelt buckle is at a weird angle so ones arm is on it."
Ưu: "Crew is lovely"
Khuyết điểm: "My vegetarian food was horrible, terrible drink selection, mediocre entertainment."
Ưu: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Khuyết điểm: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."
Ưu: "It got me home."
Khuyết điểm: "The sound did not work for my video, the food was not good, the seat was uncomfortable, and my stewardess was rude."
Ưu: "Staff was attentive and pleasant."
Khuyết điểm: "3 and a half hour delay at airport, with no compensation from Cathay."
Ưu: "Fast boarding, sufficient space for cabin bagguage, food was ok"
Khuyết điểm: "It was too cold during the flight, less drinks"
Khuyết điểm: "the flight was delayed 1.5 hours before boarding. After flying for around 2 hours, they decided to turn back due to the flushing system was not working in the toilet!!!!!!!!"
Khuyết điểm: "Nothing"
Khuyết điểm: "Outstanding airline either to IST or beyond!"
Khuyết điểm: "Is amazing"
Ưu: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Khuyết điểm: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"
Ưu: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Khuyết điểm: "All good."
Ưu: "Boarding staff were very kind The flight took off on time"
Khuyết điểm: "None"
Ưu: "Excellent service and food. Good selection of movies. Great overall experience."
Khuyết điểm: "Crying baby and squealing toddler."
Ưu: "Fantastic journey no problems at all thanks kayak....."
Ưu: "Excellent service, great to see people smiling and happy to be there."
Khuyết điểm: "Their WiFi is terrible."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay"
Khuyết điểm: "The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food."
Ưu: "Food & Wine"
Khuyết điểm: "10hrs of screaming kids in row 12! Ta RDG"
Khuyết điểm: "See comments above about connection at IST."
Ưu: "had a medical emergency mid flight and the crew was fantastic and accommodating."
Ưu: "Food was good but needs bigger portion."
Khuyết điểm: "Not many choice for drinks, some fly attendance need to know smiling is good ."
Ưu: "Turkis air personnel all friendly and helpful . Food and beverages good."
Khuyết điểm: "Leg room and seat spacing a little tough for 13 hour flight."
Ưu: "N O T H I N G"
Khuyết điểm: "na"
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Ưu: "Food was ok, the crew also was good."
Khuyết điểm: "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."
Ưu: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Khuyết điểm: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Ưu: "Food was great"
Khuyết điểm: "Took long time to board. Entertainment system showed no content."
Khuyết điểm: "The seats were hard and lacked legroom"
Khuyết điểm: "Everything was pretty good."
Ưu: "Entertainment, flight times, price, new plane, good luxury, in between meals food offering"
Khuyết điểm: "Cleanliness of bathrooms, seat room, bumby landing, no involvement from the pilot to the passenger it was like he was too good to speak to passengers and update on weather conditions, welcome greetings, landing details etc. overfilled flights."
Ưu: "Quick in Check In."
Khuyết điểm: "Horrible customer service."
Ưu: "Flight attendance service is great"
Khuyết điểm: "Boarding process too complicated with several security check points make the travel more difficult"
Ưu: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Khuyết điểm: "TV screen very far from the seat and could only interact with it via the remote control."
Khuyết điểm: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."
Ưu: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Khuyết điểm: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."
Ưu: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"
Ưu: "food was good."
Khuyết điểm: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."
Khuyết điểm: "to hot, very hot!!! ו suffered too much"
Ưu: "Food, entertainment, crew"
Ưu: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts, even food and drink. A huge accomplishment. They really put most of their competitors to shame."
Khuyết điểm: "Only issue was that the videos kept freezing up, though they did remedy that problem. And I wish they had a foreign hub further to the west. Much as I loved the airline, I would only fly them again to Turkey or further east. It took me 22 hours door to door from Venice to Portland, Maine, when it shouldn't have been much more than half that. It's just too Far East to be a very practical option for visiting Western Europe from the US."
Ưu: "Todo estuvo bien. Me gusto mucho la aerolínea turkish! La recomiendo"
Ưu: "The food was excellent"
Khuyết điểm: "Flight attendants did not respond to the call button. I went almost three hours before getting a drink of water"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "There were plenty of entertainment options."
Khuyết điểm: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."
Khuyết điểm: "From the moment we boarded until we arrived home he trip was a disaster"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."
Ưu: "That was good every thing, thank you."
Khuyết điểm: "Nathing wrong."
Ưu: "The crew was extremely polite and pleasant. We felt welcomed and taken care off."
Khuyết điểm: "It was an old plane and it was not possible to see the tv monitors."
Ưu: "Food and boarding process"
Khuyết điểm: "Lost luggages."
Ưu: "It was punctual, comfortable, entertaining food and environment, and informative. I am an old civil aviation manager and I used many airlines. This trip is distinguished."
Khuyết điểm: "Nothing."
Ưu: "Food was excellent,lemonade was great"
Ưu: "Food, service, attitude."
Khuyết điểm: "In Istanbul airport not enough people speaking English. No USb to charge my phone."
Khuyết điểm: "There seemed to be no check in which confused me a little. The luggage pick up was more of a zoo than usual and plenty of suffocating dust from construction while we waited."
Ưu: "Buena comida a bordo y peliculas de entretenimiento."
Khuyết điểm: "Asientos incómodos oara un viaje de 10 horas."
Khuyết điểm: "Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again"
Ưu: "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Khuyết điểm: "I had no complaints - the flight was just what it should have been ie no issues"
Ưu: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Khuyết điểm: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."
Ưu: "Some of the crew were fantastic while some of the others were pretty mediocre. The plane was quite nice"
Khuyết điểm: "Some of the crew were fantastic while some of the others were pretty mediocre. They didn't have agua con gas (soda water). The toilets were not kept clean and got pretty messy. Just a bit sloppy overall..."
Khuyết điểm: "Crew need to be smile - we not in Russia"
Khuyết điểm: "The condition of the flight attendants should be improve so that they not appear to be grouchy all the time. My video display was not functioning, when I asked for help the flight attendant seemed offended. He went to the back and did get it fixed. I thanked him, but he did not even look at me."
Ưu: "Nothing. Iberia wouldn’t let me on the plane."
Khuyết điểm: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Khuyết điểm: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."
Khuyết điểm: "Online check in didn’t work."
Ưu: "That IBERIA brought me to where I wanted to be"
Khuyết điểm: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"
Khuyết điểm: "Poor boarding process"
Ưu: "On time"
Khuyết điểm: "No seat choice."
Khuyết điểm: "Nothing"
Khuyết điểm: "We didn’t go"
Ưu: "Boarding and deplaning was done in a fast and orderly fashion. Crew members were polite and services were done in a coordinated manner. The food quality and quantity was good. The entertainment system and availability of options was very good. Seats were spacious and the blanket provided was very nice."
Ưu: "Crew was very helpful"
Khuyết điểm: "Food could've been better"
Khuyết điểm: "Bad customer service. Food was stale and I threw up"
Khuyết điểm: "Not enough place on board. Very poor company"
Ưu: "They took invalid information from my travel records which resulted in my passport from 2006 being on my ticket for 2017. Aside from not helping me getting on the plane, and or another connection, they proceeded to tell me after the fiasco that they are in no way elligble to refund anyone and are a 3rd party, therefore not liable. $700 and its not there fault. They just pushed all the paperwork"
Khuyết điểm: "The fact that no one in this company is liable or helpful in tge slightest after they have your money"
Ưu: "Very bad organization Changed seats for everybody and no priority to board"
Ưu: "The boarding process was excellent and efficient. I liked it."
Khuyết điểm: "There was no free food and no entertainment. That was very disappointing."
Ưu: "Crew was friendly and very helpful."
Ưu: "Nothing in particular"
Khuyết điểm: "Confusion at boarding gate with different groups being called with no clarity - overpriced for 1 way Trip"
Khuyết điểm: "Our luggage did not arrive. They told us it was sent to another city by mistake and that they would get it to us as soon as it arrived. It's a long story but we didn't get the bag for a week. We called multiple times and got very little help. We finally got the bag, but had to buy new clothes to get by in the meantime."
Ưu: "Attendants were pleasant and it was wuick"
Khuyết điểm: "Nothing to dislike"
Ưu: "Crew was very nice"
Khuyết điểm: "Flight delayed for 3 hours. No apologies. Nothing. Interesting thing: NYC to Madrid, 3 hours late, missed connection, no apologies., nothing One week later: Madrid to NYC: 3 hours late, no apologies, nothing. IBERIA AIRLINES: Never again!"
Ưu: "it got me to Madrid!"
Khuyết điểm: "no legroom. the flight crew didn't look happy....they don't smile??"
Ưu: "Very nice crew"
Khuyết điểm: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."
Ưu: "surprisingly smooth transition with enough time to make all connections.."
Khuyết điểm: "wish I would have been informed of imports not allowed but more my bad..."
Khuyết điểm: "We were delayed two hours after boarding while the ventilation system was repaired. Some people got water...others not. We were the one not given water."
Khuyết điểm: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."
Ưu: "Small, easy airport. Less picky security than some."
Khuyết điểm: "Older, more worn-out plane."
Khuyết điểm: "Lack of organization"
Ưu: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Ưu: "Good movie selection"
Khuyết điểm: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"
Khuyết điểm: "Poor film and tv selection, the majority from Fox. That's very limiting. Ear buds very bad quality w sound inly comeing through one bud."
Khuyết điểm: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Ưu: "Fast boarding."
Khuyết điểm: "No air conditioning.no help with making connecting flight/customs. Staff could not speak english."
Ưu: "Fast and clean. Smooth ride."
Ưu: "On my return flight to the United states, I got to fly with Iberia airlines. After flying my first segment with British airways, I wondered if the Spanish airline could keep up with BA's standards. Well, Iberia not only met the standards, but raised the bar! I am not sure if the fact that this was a day flight (unlike BA's red eye trip) or the fact that it took 2 more hours, but the crew served a full lunch, a snack AND a light meal, when with British i only received one full dinner and a morning snack."
Khuyết điểm: "I'm not sure if it's the European dryness, but though helpful, the flight crew did not looked friendly."
Ưu: "This wa a short, one hour flight. it's hard to rate the experience with a flight this short."
Ưu: "not budget airline"
Khuyết điểm: "nothing different with budget airline, small seat, paid food and seat..."
Ưu: "Flight time and efficiency was fine."
Khuyết điểm: "BA doesn't give food. Must purchase... No problem!! BA doesn't accept USA or China CC or debit. I was starving! After using on earlier flight, I knew I could use Apple Pay. Old, dumb, inconsiderate, rude flight attendant wouldn't even attempt trying alternative payment. She humiliated me. I was uncomfortable, embarrassed, hungry, and furious the entire flight. Never ever again! British Airways is incompetent!"
Khuyết điểm: "Mala atencion al publico, de parte del personal en el aeropuerto en madrid, pésima educación para solucionar problemas."
Ưu: "Good to eat on flight"
Khuyết điểm: "Spacing was impossible for someone 6'2" or taller. It was incredibly tight for everyone. Extremely uncomfortable to fly for 3 hours like this."
Ưu: "On time experience."
Khuyết điểm: "Tight quarters, I'm 6'2". No free coffee options."
Ưu: "Loved the gluten free meal option."
Ưu: "The plane is so outdated, the seats feel like they are made of wood. I can hardly believe it is safe to fly such an old aircraft. There is no entertainment, no wifi, no power. Certainly no TVs that worked. But most importantly was the uncomfortableness of the old seats."
Khuyết điểm: "So uncomfortable and outdated. 12 hrs on a flight with no entertainment and hard seats was brutal. I paid $45 for a seat assignment and then got moved to another seat!"
Ưu: "Multiple beverage services and some occasional snacks. (The flatbread pizza was really good and we had ice cream at one point). They had a big celebration coming into Miami for the pilot who was on his last flight before retirement. I thought it was nice to share that with info with the people on the plane in both English and Italian."
Khuyết điểm: "Very old plane. Shared movies. Could not see most of the time because of people in aisles. The beef with mashed potatoes was so salty that it was inedible. No USB. We had 4 beverage services over 10 hour flight. I had can of bloody mary mix, an orange juice and 2 glasses of ginger ale. When I ordered that second cup of ginger ale (a cup mind you....not cans), the flight steward told me that I drink a lot of ginger ale and that its bad for me and that I should drink something else."
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