Food was horrible. Flt too crowded. Dirty bathrooms.
Business class. Staff service was PHENOMENAL. Seats/beds were spacious and comfortable (I had the seat in the middle section which can become a queensize bed with the next seat. I have had more satisfying food in economy, however traveling with an infant, the spacious seat/bed allowed him to sleep for a few hours. The staff were very good to accomdating him too.
Someone from the airport employee open our luggages and stole Nike air 1 shoes and Bally shoes, and 6 Nike dri fit shirt, and lots of chocolates.
Ưu: "Best in the world, as always."
Pandemic policy: airlines need to have currently update on the website for clearly requirements for Covid 19 certificate in hours , example form.
Ưu: "What can I Say. It's Singapore Airlines"
Ưu: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Khuyết điểm: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Khuyết điểm: "Flat beds on second flight"
Ưu: "Ok boarding, plane was new, entertainment system was up to date"
Khuyết điểm: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Ưu: "Kindy flight attedances,,smooth boarding,,delicious food"
Khuyết điểm: "Nothing"
Ưu: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Ưu: "Seats were good"
Khuyết điểm: "Food could have been better"
Ưu: "Crew was polite."
Khuyết điểm: "For such a long journey, the plane could have been nicer."
Ưu: "Seat was very comfortable, crew was very nice,"
Khuyết điểm: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Khuyết điểm: "My moslem meal selection wasn’t provided onboard"
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Ưu: "They were polite."
Khuyết điểm: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Ưu: "My neighbor"
Khuyết điểm: "Fight war delayed and we got a security check upon arrival"
Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Ưu: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Khuyết điểm: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
Khuyết điểm: "the food was mediocre at best - had to ask for water couple of times"
Ưu: "Flight crew, food, boarding and entertainment great."
Khuyết điểm: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Khuyết điểm: "Not much. This airline is up there with the best."
Ưu: "Friendly, smiling staff, ever happy to help, nice food"
Khuyết điểm: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"
Ưu: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "old aircraft, no usb or power point charging. choice of 5 movies"
Ưu: "the flight schedule are very good"
Khuyết điểm: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Ưu: "Personal Touch!"
Khuyết điểm: "No such!"
Khuyết điểm: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
Khuyết điểm: "Old plane. Old in flight entertainment."
Ưu: "Reasonable price"
Khuyết điểm: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Ưu: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Khuyết điểm: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
Ưu: "everything, excellent job"
Ưu: "Entertainment was great"
Khuyết điểm: "The food is getting worse"
Ưu: "Everything on time."
Khuyết điểm: "Nothing really bad one food on return flight not great but ok."
Khuyết điểm: "I have no complaint"
Ưu: "It's good that they have vegeterian options"
Khuyết điểm: "Indian food was stale"
Ưu: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Khuyết điểm: "I'm good with everything as there was really no down side"
Ưu: "uncomfortable compared to the other flights"
Ưu: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Khuyết điểm: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Ưu: "The vouchers at the airport enabling us to have a shower just lovely"
Khuyết điểm: "Enterntainment average on last flight and seats were hard."
Ưu: "The entertainment selection was decent."
Khuyết điểm: "The crew left a lot to be desired. Very disappointed as when I flew last year, the crew was superb. I'm not a demanding flyer. I really hesitate to even call a flight attendant whenever I fly, so I'm not high maintenance. Incident 1: The flight from DPS to Singapore the flight attendant scoffed when I asked for socks saying that economy passenger don't receive socks on this flight. I didn't appreciate the suggestion that my class wasn't worthy of meeting my request. Her response felt condescending. Her continued interaction with me consistently felt short and mildly irritated with me. I didn't understand why. Honestly, I won't fly Singapore again because of this. Flights are not cheap for me. I spend the extra few hundred dollars because of great reviews and a superior experience last year. I will not be spoken to in a condescending way. On the second leg of my travel from Singapore to LAX the flight attendant once again said that I will not be given socks? Why, thought? I'm traveling for over 30 hours. Have things changed? Second, I asked for a second ice-cream. She handed me the ice-cream then took it out my hand and told me she would have to come back to me. The galley that was suppose to have food didn't seem to have anything. Was I missing something. Be fail on many level."
Ưu: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Khuyết điểm: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
I have Covid because they didn’t enforce face mask on the plane.
Service was excellent but food was mediocre
A long haul flight needs roomy and comfortable seats.
Comfortable aircraft and excellent service.
Ưu: "GOOD FLIGHT"
Khuyết điểm: "NONE"
Ưu: "We really enjoyed this airline!"
Ưu: "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Khuyết điểm: "Food could’ve been better."
Ưu: "The seat that I picked."
Khuyết điểm: "Running water in the bathroom"
Khuyết điểm: "Nothing"
Ưu: "No comments."
Khuyết điểm: "No comments."
Ưu: "Crew was very friendly"
Ưu: "Crew was very helpful for everything"
Ưu: "Crew was exceptional. QSuite very comfortable."
Khuyết điểm: "I wish to have little more room on seat for long flight."
Khuyết điểm: "Seat comfort"
Ưu: "The best customer service i have ever expierienced, i have overslept for my connection flight in Doha - i received full support with booking my next flight for free, pass to business lounge, and finally the upgrade for my flight from Doha to Warsaw in business class"
Ưu: "The airplane and clean"
Khuyết điểm: "The seats destination between them very small"
Ưu: "exellent in everything"
Ưu: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Ưu: "In-flight crew was excellent."
Ưu: "Food was excellent and the crew updated us through out the flight"
Khuyết điểm: "That fee for overweight was excessive"
Ưu: "Excellent on board staff"
Ưu: "Good service."
Khuyết điểm: "Poor choice of entertainment."
Ưu: "The leg space the reclining chair the personal tv the head rest The food"
Khuyết điểm: "Nothing"
Ưu: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Khuyết điểm: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Ưu: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Khuyết điểm: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Khuyết điểm: "There's not food which was on menu I did not eat"
Ưu: "The Qatar Airways price."
Ưu: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Khuyết điểm: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."
Ưu: "Again, the crew were top notch"
Khuyết điểm: "Comfort and available entertainment were so-so"
Ưu: "Felt like a new plane, with great service!"
Khuyết điểm: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."
Ưu: "Service outstanding"
Khuyết điểm: "Nothing"
Ưu: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Khuyết điểm: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"
Ưu: "Everything was good!"
Khuyết điểm: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Ưu: "Airport staff."
Khuyết điểm: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"
Ưu: "Very kind and helping crew.. professional and helpfull"
Khuyết điểm: "I dont have anything to complain about"
Ưu: "food and courtesy of the staff"
Khuyết điểm: "nothing"
Ưu: "High quality gluten free meals (best I've had on Qatar Airways)."
Khuyết điểm: "Seating needs to be more spacious."
Ưu: "Vegetarian food options"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."
Ưu: "Cabin crew courtesy."
Khuyết điểm: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Ưu: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Khuyết điểm: "Everything went smoothly, I had no bad experience with this flight.."
Khuyết điểm: "The staff was very supportive"
Very comfortable seats, good food, everything went smoothly. One of the best airlines
Not the most comfortable business class out there
Everything was better than I expected
Thank you for everything No comment 👌👌
Smooth trip with excellent service.
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Khuyết điểm: "While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming."
Khuyết điểm: "Seating"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for."
Khuyết điểm: "Great airline, great staff."
Ưu: "A vast amount of entertainment"
Khuyết điểm: "Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself."
Ưu: "Good seats. Good space good crew."
Ưu: "The size of seats , the food and the service"
Khuyết điểm: "The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume"
Ưu: "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
Khuyết điểm: "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Friendly crew"
Khuyết điểm: "I would like better quality in food"
Khuyết điểm: "Nothing at all"
Ưu: "Smooth ride. Great food."
Khuyết điểm: "Slow boarding started later than expected"
Ưu: "The overall experience was good."
Khuyết điểm: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Khuyết điểm: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Ưu: "The service the movies the food"
Ưu: "Typical Emirates excellence"
Ưu: "Flight was delayed by 7 hours because of techinical issues"
Ưu: "Kids meal were OK"
Khuyết điểm: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"
Khuyết điểm: "One baggage misssing, flight delay"
Khuyết điểm: "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"
Khuyết điểm: "They are lied about my hotel I was airport 12 with out room"
Ưu: "Good flight attendants."
Khuyết điểm: "The planes still seem dated on the interior, but entertainment system is expansive."
Khuyết điểm: "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("
Khuyết điểm: "Boarding at Dubai was like a disaster"
Ưu: "Service, comfort"
Khuyết điểm: "Too much costly for a Tuesday flight. But rest all good"
Ưu: "The plane was not full and I had three seats to myself, so my very positive review is not totally fair. However, on a relative basis in comparison to other airlines, Emirates is the best on which I have flown."
Ưu: "Inflight service was good."
Khuyết điểm: "Boarding was really poor. It need to be systematic. Lot of confusion and announcement was hard to hear."
Khuyết điểm: "Nothing"
Ưu: "The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!"
Ưu: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Khuyết điểm: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
Khuyết điểm: "food was not served on time. crew was not attentive. didnt respond properly"
Ưu: "Everything is wonderful"
Khuyết điểm: "Tight Economy Class seats"
Khuyết điểm: "Crew is not responding properly"
Ưu: "Entertainment center was great many series."
Khuyết điểm: "Nothing."
Khuyết điểm: "food"
Ưu: "Very nice service"
Khuyết điểm: "Nothingnothing"
Khuyết điểm: "The tv/movie consoles were not working properly."
Ưu: "Food was good"
Khuyết điểm: "Wish I could have picked my seats prior to checking in"
Ưu: "Because of the multiple delays in departure, they gave us free snacks, which I appreciated."
Ưu: "Great crew and food."
Khuyết điểm: "Limited entertainment options."
Ưu: "Crew was really helpful."
Khuyết điểm: "There could be a vegeterian food option."
Ưu: "The crew was great, food was great and the seats wider and comfortable !"
Khuyết điểm: "Staff is great!"
Ưu: "Very spacious even for a small flight."
Khuyết điểm: "The food could have been better."
Khuyết điểm: "The crew didn’t help on putting my carry on luggage into the overhead cabinet, I’m not tall enough to do this so I dropped my carry on luggage on the floor. Luckily didn’t hurt any people and a Hong Kong lady helped me on this. Besides, One of my luggage was missing, I’m still waiting for them to let me know where my luggage is. This is the first time I took Asiana Airline, according to all those bad experiences, I doubt whether I’ll take Asiana Airline again."
Khuyết điểm: "2 hour delay from Incheon to Tokyo. Messed up our travel plan a bit."
Ưu: "Excellent service"
Khuyết điểm: "Nothing"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Khuyết điểm: "스튜어디스 분이 애들이 우니까 귀찬은 표정을 지으셧고, 애들 밥도 배식때 빼먹고, 애가 화장실 가려고 기다리는데 배식 차를 비켜주지 않아서 되게 오래 기다렸고, 결국 다른 엄마가 비켜 달라고 해서 비켜주고, 비행기 착륙전에 애기 우니까 따든다고 사탕을 갖구와서 안 먹겟 다는데 억지로 입안에 넣어 줬다."
Khuyết điểm: "Delayed for 4 hours"
Ưu: "the beautiful and polite crew"
Khuyết điểm: "seats lack of cusion"
Ưu: "I love the friendliness of Asiana Airlines crew. I know I will have what I need to travel comfortably."
Ưu: "Very nice and clean. Crew was helpful and readily available. Excellent choice for my family for our first trip to Asia."
Khuyết điểm: "The seats could have used a little more cushion."
Khuyết điểm: "No dislikes"
Ưu: "Service, food and legroom, cleanliness"
Khuyết điểm: "Crew are attentive, service is good.. food is good and legroom is better than most airlines.. The aircraft is warm and I had to call the attention of the FA and she took care of it.. I am surprised, being a gold member does not give you any priority regarding boarding.. Hopefully this will be addressed, especially to loyal clients.."
Ưu: "Same great staff"
Khuyết điểm: "Flight pulled away from gate and sat for nearly three hours. Bags did not make it onto flight. Seats suck."
Ưu: "The airline crew were very helpful in making today comfortable during the long flight."
Khuyết điểm: "Go around and serve water more often. Two lavatories don’t have water to wash your hands. Please provide liquid/foam hand sanitizers OT wipes at least."
Ưu: "The flight attendants were polite and very attentive!"
Khuyết điểm: "There was not any WiFi though it was advertised."
Khuyết điểm: "Delaying without notice and luggage lost"
Khuyết điểm: "Only one checked bag..most have two across the Pacific"
Khuyết điểm: "For whatever reason they had me go to the end of the line even though my ticket was for business class. I wasn’t upset, byt just a little confused. Other than that everyone else was pretty polite."
Ưu: "Food was excellent at least some of the time. And pretty good the other times. It was also nice to get slippers/"
Ưu: "Chair to chair distance is spacious."
Ưu: "The flight from Seoul to Los Angeles was less than 10 hours. Asiana crew professionalism and courtesy are always excellent."
Khuyết điểm: "The long layover in Seoul-Incheon airport."
Ưu: "Nice attendants"
Khuyết điểm: "No english subtitles"
Ưu: "The flight attenants beautifull"
Khuyết điểm: "English subtitles for movie collections"
Ưu: "After flight. No jet lag always a problem for me."
Khuyết điểm: "All was good"
Khuyết điểm: "Tgey don't put much effort on the special meal I order."
Ưu: "Food was good. Service was excellent"
Khuyết điểm: "Both of the flight were 2-3 hours late"
Ưu: "The food was again good and the service was excellent. The entertainment was also good"
Khuyết điểm: "Fight was so late that i missed my connection. I allowed three hours. The flight was 2 1/2 hours late so there was not time to go threw customs."
Khuyết điểm: "4 hour late :-( Unacceptable."
Ưu: "Provision of on flight slippers, sleeping pillow and blanket, toothbrush and toothpaste Comfortable and easy boarding and check in"
Khuyết điểm: "More varieties and kinds of meals and food should be provided such as muslim halal food Minimize transit waiting time Increase checked in baggage limit if possible"
Khuyết điểm: "Old plane, Boeing 777, LCD screens need updating, otherwise everything was great"
Ưu: "Friendly and attentive service Comfortable headrests"
Ưu: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
Ưu: "Good service"
Khuyết điểm: "2/4 bathrooms were out of order"
Ưu: "Great service, comfy spacious seats, decent meal service"
Khuyết điểm: "Food was a bit bland"
Ưu: "I like the flight crew Filipina very helpful and one Korean Lady help me pulled my luggage over headed."
Khuyết điểm: "Delayed Flight but it's ok. My connection flight at night time anyway."
Ưu: "The economy seats are quite roomy compared to other companies. The planes and Incheon airport get upgraded every year. Inheon is probably the best place for lay-over with plenty of options for acivities, from short and long tours, Korean bath house wity overnight stay option, easy and fast immigration, and great customer service always."
Khuyết điểm: "There is still some language barrier with the crew, though much less so compared to other Asian companies. They made up for it in hospitality. Food is usually good. The sandwich this time was cold cut whoch is not as appetizing for breakfast. But"
Ưu: "Clean planes attentive attendants good service"
Ưu: "Crew friendly and helpful. Plane clean, food not great but decent. Takeoff right on tme."
Khuyết điểm: "Cramped seating, no leg room, made for a long, uncomfortable 11 hour flight. Small selection of movies."
Ưu: "I like flying Asiana! Clean, they have built in entertainment screens, and friendly staff."
Khuyết điểm: "The only thing I found confusing was I requested a Hindu vegetarian meal. For some reason, part of my meal had chicken... luckily, had dinner before boarding the plane so wasn't an issue."
Khuyết điểm: "No vegetarian food."
Khuyết điểm: "Very poor job . I had bad experiences."
Ưu: "The crew was attentive"
Khuyết điểm: "More legroom"
Ưu: "CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE"
Khuyết điểm: "NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE."
Ưu: "Crew and service was wonderful even on a shorter flight"
Ưu: "The flight attendants were kind"
Khuyết điểm: "The airplane was old and the seats were a little dirty"
Ưu: "Service, food, comfort, entertainment."
Khuyết điểm: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
Khuyết điểm: "The entertainment system is old, not easy to use, and lacks features."
Ưu: "Perfect was everything"
Khuyết điểm: "Prices was high"
Ưu: "The cabin crews on Turkish work very hard. The food is well prepared ,"
Khuyết điểm: "Nil"
Ưu: "Comfort Entertainment Friendly Staff"
Khuyết điểm: "N/A"
Khuyết điểm: "Horrible service I will never go with this airline The attendants never came to us when we needed them this is my second time The attendants don’t care and don’t even love k at you"
Ưu: "The eggplant/beef dish was the best food I have ever had on an airplane. Staff were pleasant and efficient. Wide range of movies, etc, available"
Khuyết điểm: "Have yet to arrive"
Ưu: "Every thing. Food travel and crew"
Ưu: "Easy and intime boarding"
Khuyết điểm: "Need to include sea food in your menu"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
Ưu: "Super staff"
Khuyết điểm: "Bad WiFi connection"
Khuyết điểm: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Ưu: "The food was great and the service was very good."
Khuyết điểm: "שום דבר"
Ưu: "Crew was generally clean and professional but not necessarily super alert."
Khuyết điểm: "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."
Khuyết điểm: "No individual air vents to control temperature"
Khuyết điểm: "The layover was too long."
Ưu: "Food, entertainment, crew were all great"
Khuyết điểm: "Very cold in cabin"
Ưu: "This was my first flight with Turskis Airlines and my best experience with flying to Europe. The food was excellent; we had two hot delicious meals (best airplane food I ever had). The crew was the best - professional yet friendly. TA airfares are cheaper than other airlines so I could spend one day in Istanbul. That alone is worth it!"
Ưu: "Overall it was a smooth flight except for few minor issues."
Khuyết điểm: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
Ưu: "The seats had a decent amount of leg room."
Khuyết điểm: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."
Khuyết điểm: "Nothing"
Ưu: "Friendly Cabin crew Entertainment was above average."
Khuyết điểm: "First of all I have tons of complaints regarding the airport at Istanbul. They have a poorly managed airport and it was so crowded. The cafeteria and places to eat around in the airport were horrendously expensive and they didn't have services like wifi(had to buy it for $8 an hour and it sucked) and drinking water. As per Turkish airlines, the staff in the airport were poorly equipped to deal with emergency situations such as snow. I was flying during the snowstorm and wasn't expecting my journey to be easy. But they should have increased their resources to help people out in such cases.Their help desk was crowded with almost 500+ of people all the time and they only had 2 people to answer their queries. Also, the staff couldn't understand English properly and seemed irritated when I was trying to explain things in English. I had to stand an hour on a line to get my temporary visa issued only to be referred to another line (yes! i waited for an hour to get to the desk and was told to go and sit in another effing line). It was also because most of the signs/boards in the area were written in Turkish only and I didn't know what they were saying. I had to pay for my own hotel during my transit because the line for the hotels was almost two miles long. And when I arrived at my destination, both my luggage went missing. The crew on board were nice and helping people. I do not blame my bad travel experience entirely on Turkish airlines however, the airport and airlines both are not prepared to deal with situations that are unexpected. I also realize the snow storm was the main factor behind everything however any airlines that boasts itself to be a top class international airlines should have means and resources to manage(at least try) their passengers and airport during any situation. No matter what I am never flying with Turkish airlines again."
Khuyết điểm: "to hot, very hot!!!"
Ưu: "the food is great, very good multimedia system"
Khuyết điểm: "Check in late, rude staff, bad food"
Ưu: "Crew were very nice and professional."
Khuyết điểm: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
Ưu: "Wonderful food and service and movies."
Khuyết điểm: "Nothing"
Khuyết điểm: "Sat 44A. The entire row behind me had 1 adult & 2 children. 2 Hours into the flight, there were 4 children, no adults and the seats were used as a playpen. 7 hours of kicking, punching the screen, opening the window shutter during "sleeping time" as instructed by the crew. Wine was poured on my back, water splashed on the person next to me, children were climbing over my head... etc. No parents or flight attendants could help the situation. Boarding was a mess. 10-15 passengers surrounding me sat anywhere they wanted creating a delay to push back because everyone just sat with their family and disregarded the chaos it created for those individual travelers wanting to sit in "THEIR PROPER SEAT". This was the worst / never ending flying experience I've ever had. I will never fly Turkish Airlines again."
Ưu: "I liked the service and the food."
Khuyết điểm: "It could have been on time flight."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Two really good meals and there were snacks in the back for the time inbetween. The crew was friendly. This was the best flight I've experienced in a few years."
Khuyết điểm: "Too little leg room. My knees touched the seat in front."
Khuyết điểm: "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"
Ưu: "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."
Ưu: "Down to earth staff Great food Helpful staff"
Khuyết điểm: "Entertainment system"
Ưu: "Great service, wonderful food served with a smile always, reminded me of the service KLM used to have years ago, hot napkin, tasty food and small suprises, wine, drinks, and even a real fresh squeezed orange juice! the only not great, was the seat, narrow and not very confortable"
Ưu: "Always on time. The greatest meals, excellent food and they always give you a nice pocket with personal care stuff"