There was nothing what I like about Delta. I was trying to purchase tickets with Korean Air but it was operated by Delta. There was just one thing that just learned from this experience is I won’t flight Delta. Horrible service
Korean Airlines has excellent service as usual. Will definitely fly with them next time.
I couldn't abord my flight because of the airline and I didn't get my money back 😓 + I'm a military service member I'm late to my duty called. So I didn't get my money back and I had to buy another flight.
Ưu: "Everything that was offered snacks, pillow,"
Khuyết điểm: "More water!"
Ưu: "Great crew and very good legroom."
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Ưu: "Everything was great!"
Khuyết điểm: "More dates available for reward redemption"
Khuyết điểm: "Need more movie options for a 14 hour flight"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Ưu: "I liked sleeping"
Khuyết điểm: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Khuyết điểm: "Seats weren’t as comfy or spacious as I would have thought given Korean air Having won best economy liner a few times. No entertainment in seats either."
Ưu: "Great service and a very friendly crew."
Khuyết điểm: "The food was ok, average and nothing special."
Ưu: "Preference given for those requiring extra help boarding"
Khuyết điểm: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Ưu: "Korean airlines is completely criminal"
Khuyết điểm: "Korean airlines"
Ưu: "Great customer service on the plane and in person."
Khuyết điểm: "Very long trip."
Ưu: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Khuyết điểm: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
Ưu: "Very clean aircraft."
Khuyết điểm: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ưu: "Flight attendants were very nice and leg room space was more than other flights"
Ưu: "Seats reasonably comfortable, service decent"
Khuyết điểm: "3 of my 4 flight legs were considerably delayed, my luggage not making the connection for one of them. A friend also flying Korean also had delays making me think they are unreliable and extremely disorganized. I don't know what they'll do when they're really busy for the Olympics. Entertainment OK but ANA has much more."
Ưu: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
Ưu: "The staff is friendly and helpful"
Khuyết điểm: "There wasnt anything i didnt like for this flight"
Ưu: "The food was wonderful."
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Ưu: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Khuyết điểm: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
Ưu: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Khuyết điểm: "The only problem was the long layover"
Ưu: "Services are great, the people are kind."
Khuyết điểm: "Lines for the bathroom mid flight."
Ưu: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ưu: "Pleasant and helpful"
Khuyết điểm: "The food"
Ưu: "Good service and on time"
Khuyết điểm: "N/a"
Ưu: "Excellent Service !!! All you can Drink (Beer/Wine). Two Delicious Meals Served. A Third One if you were still hungry. All these Included With The Price I Paid! Less than$650 R/T during the Off Season. Plus, Good Selection of On Board Movies and Programs. Prompt and Courteous Service from the Korean Airlines Ladies. Took Off On Time, and Arrived On Time. Actually, on the way back, we got in early by 35 Mnts. Will Definitely Book Again With Korean Airlines. No Regrets !"
Ưu: "Overall, very good."
Khuyết điểm: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ưu: "Everything was perfect perfect service excellent food the best I ever flown so far"
Ưu: "Didn't have any problems and the attendants were always helpful. Nice big screens to watch movies."
Khuyết điểm: "One attendant, a Korean guy, was a bit strange. Told him I lived in Korea and didn't need the arrival card, but he insisted I take it. Ooooooookkkkkkkk...???"
Ưu: "Flight attendants are awesome."
Khuyết điểm: "The guy next to me was very drunk. He scared me a little bit."
Ưu: "flight attendants were great"
Ưu: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Khuyết điểm: "None"
Ưu: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Khuyết điểm: "Slight delay in departure"
Ưu: "The cabin crew was very courteous and attentive. There was a passenger on my flight who appeared to pass out and I was able to observe the care the cabin crew provided him. They acted very professional while the person appeared to be in and out of consciousness. The person eventually became better, but it is always good to see a well prepared crew deal with an issue. Also I am happy they had the bim bim bop on this flight. I didn't have it on the flight I had from Riyadh to Seoul that I took to get out there."
Khuyết điểm: "The movie selection of Hollywood hits could have been a bit more robust, but it was more that fine."
Ưu: "the amount of baggage allowed. the food. the people i was seated with. the flight movie selection. the staff. the beer. the free toothbrush, toothpaste, slippers, jeju island water"
Khuyết điểm: "i wish there was a way to elevate the legs when flying. my legs ache so bad when im on a long flight. maybe some sort of netting underneath the chair in front so you can put your feet in them."
Ưu: "Window seats in business class have direct isle access without having to disturb your neighbor."
Ưu: "the food"
Khuyết điểm: "i wish you could have more options on TV comedy :) more episodes of the big bang theory and/or friends :)"
Ưu: "same as above"
Khuyết điểm: "long wait for our baggage to be released to the conveyors after we had arrived"
Ưu: "Wonderful international flights - a bit more leg room from SFO to Seoul than Seoul to Hong Kong. Generous meals, snacks and beverages. Best service economy international flight!"
Khuyết điểm: "I did not like having to rush through the transfer from Hong Kong to Seoul to SFO. customs in Seoul can be slow. wish their baggage limitations carried the same from initial flight to the transfers."
It is unfortunate that no pre-departure drinks are served anymore for business class. Even Emirates has resumed that service. Singapore uses regional aircraft for all flights under 8 hours now so this just made it in which means it is not a full business class seat but overall is comfortable enough.
Business class. Staff service was PHENOMENAL. Seats/beds were spacious and comfortable (I had the seat in the middle section which can become a queensize bed with the next seat. I have had more satisfying food in economy, however traveling with an infant, the spacious seat/bed allowed him to sleep for a few hours. The staff were very good to accomdating him too.
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room.
Paid full SQ fare but return trip was on scoot and without any entertainment and no given choice for food.
The travel experience was good. Looking forward traveling again with Singapore Airlines.
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
Khuyết điểm: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Ưu: "The whole business class experience"
Khuyết điểm: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Ưu: "The crew was excellent, respectful and helpful."
Khuyết điểm: "Boarding by bus is poor"
Khuyết điểm: "The aircraft was very cold and chilly."
Khuyết điểm: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Ưu: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Khuyết điểm: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Ưu: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Ưu: "Overall, the staff was amazing, so as the food and cleanliness"
Khuyết điểm: "The space between the seats in economic seat"
Ưu: "They were very generous with food and drinks. It was a pleasant flight."
Khuyết điểm: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Ưu: "Newer Aircraft and very convenient"
Khuyết điểm: "I dont see any thing to improve"
Ưu: "Amazing services and foods"
Khuyết điểm: "The business class seat was great"
Ưu: "The crew was amazing"
Khuyết điểm: "Reservation online"
Ưu: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Khuyết điểm: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Khuyết điểm: "5 crying babies on a red eye. Don’t know if that can be prevented."
Ưu: "Okay in general, nothing impressive"
Khuyết điểm: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Khuyết điểm: "Very tight space"
Ưu: "Great service and very very comfy"
Ưu: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Khuyết điểm: "Outdated Cabin Fit Out"
Ưu: "Amazing service!"
Khuyết điểm: "N/a"
Ưu: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Khuyết điểm: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Ưu: "The crew on this flight we amazing had a great flight Thank You"
Ưu: "crews were helpful"
Khuyết điểm: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Khuyết điểm: "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
Khuyết điểm: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Ưu: "evening meal was delicious"
Khuyết điểm: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Ưu: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "Red wine was good"
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Khuyết điểm: "Need to be able to upgrade with Krisflyer Miles"
Ưu: "I got in some exercise during the delays and gate changes"
Khuyết điểm: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Ưu: "Staff were awesome. given that my wife and son both had food poisoning."
Khuyết điểm: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Ưu: "Very helpful and polite staff"
Khuyết điểm: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ưu: "Good service and entertainment."
Khuyết điểm: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Ưu: "Excellent experience as usual by SIA."
Khuyết điểm: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Ưu: "Good service"
Khuyết điểm: "spicy chicken too spicy!"
Ưu: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
Ưu: "great service. new plane. excellent video system."
Khuyết điểm: "not much to complain about."
Ưu: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
Khuyết điểm: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Ưu: "Comfortable, warm with food you could eat! What more could ask from standard economy class"