There was nothing what I like about Delta. I was trying to purchase tickets with Korean Air but it was operated by Delta. There was just one thing that just learned from this experience is I won’t flight Delta. Horrible service
Korean Airlines has excellent service as usual. Will definitely fly with them next time.
Worst experience I've had in 50 yrs of flying.... Rebooked....no luggage...n no offer of anything.... Possible I'll never fly Delta again
I couldn't abord my flight because of the airline and I didn't get my money back 😓 + I'm a military service member I'm late to my duty called. So I didn't get my money back and I had to buy another flight.
Ưu: "Everything that was offered snacks, pillow,"
Khuyết điểm: "More water!"
Ưu: "Great crew and very good legroom."
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Ưu: "Everything was great!"
Khuyết điểm: "More dates available for reward redemption"
Khuyết điểm: "Need more movie options for a 14 hour flight"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Ưu: "I liked sleeping"
Khuyết điểm: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Ưu: "Great service and a very friendly crew."
Khuyết điểm: "The food was ok, average and nothing special."
Ưu: "Preference given for those requiring extra help boarding"
Khuyết điểm: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Ưu: "Korean airlines is completely criminal"
Khuyết điểm: "Korean airlines"
Ưu: "Great customer service on the plane and in person."
Khuyết điểm: "Very long trip."
Ưu: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Khuyết điểm: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."
Ưu: "Very clean aircraft."
Khuyết điểm: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ưu: "Flight attendants were very nice and leg room space was more than other flights"
Ưu: "Seats reasonably comfortable, service decent"
Khuyết điểm: "3 of my 4 flight legs were considerably delayed, my luggage not making the connection for one of them. A friend also flying Korean also had delays making me think they are unreliable and extremely disorganized. I don't know what they'll do when they're really busy for the Olympics. Entertainment OK but ANA has much more."
Ưu: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
Ưu: "The staff is friendly and helpful"
Khuyết điểm: "There wasnt anything i didnt like for this flight"
Ưu: "The food was wonderful."
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Ưu: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Khuyết điểm: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
Ưu: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Khuyết điểm: "The only problem was the long layover"
Ưu: "Services are great, the people are kind."
Khuyết điểm: "Lines for the bathroom mid flight."
Ưu: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ưu: "Pleasant and helpful"
Khuyết điểm: "The food"
Ưu: "Good service and on time"
Khuyết điểm: "N/a"
Ưu: "Excellent Service !!! All you can Drink (Beer/Wine). Two Delicious Meals Served. A Third One if you were still hungry. All these Included With The Price I Paid! Less than$650 R/T during the Off Season. Plus, Good Selection of On Board Movies and Programs. Prompt and Courteous Service from the Korean Airlines Ladies. Took Off On Time, and Arrived On Time. Actually, on the way back, we got in early by 35 Mnts. Will Definitely Book Again With Korean Airlines. No Regrets !"
Ưu: "Overall, very good."
Khuyết điểm: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ưu: "Everything was perfect perfect service excellent food the best I ever flown so far"
Ưu: "Didn't have any problems and the attendants were always helpful. Nice big screens to watch movies."
Khuyết điểm: "One attendant, a Korean guy, was a bit strange. Told him I lived in Korea and didn't need the arrival card, but he insisted I take it. Ooooooookkkkkkkk...???"
Ưu: "Flight attendants are awesome."
Khuyết điểm: "The guy next to me was very drunk. He scared me a little bit."
Ưu: "flight attendants were great"
Ưu: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Khuyết điểm: "None"
Ưu: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Khuyết điểm: "Slight delay in departure"
Ưu: "The cabin crew was very courteous and attentive. There was a passenger on my flight who appeared to pass out and I was able to observe the care the cabin crew provided him. They acted very professional while the person appeared to be in and out of consciousness. The person eventually became better, but it is always good to see a well prepared crew deal with an issue. Also I am happy they had the bim bim bop on this flight. I didn't have it on the flight I had from Riyadh to Seoul that I took to get out there."
Khuyết điểm: "The movie selection of Hollywood hits could have been a bit more robust, but it was more that fine."
Ưu: "the amount of baggage allowed. the food. the people i was seated with. the flight movie selection. the staff. the beer. the free toothbrush, toothpaste, slippers, jeju island water"
Khuyết điểm: "i wish there was a way to elevate the legs when flying. my legs ache so bad when im on a long flight. maybe some sort of netting underneath the chair in front so you can put your feet in them."
Ưu: "Window seats in business class have direct isle access without having to disturb your neighbor."
Ưu: "the food"
Khuyết điểm: "i wish you could have more options on TV comedy :) more episodes of the big bang theory and/or friends :)"
Ưu: "same as above"
Khuyết điểm: "long wait for our baggage to be released to the conveyors after we had arrived"
Ưu: "Wonderful international flights - a bit more leg room from SFO to Seoul than Seoul to Hong Kong. Generous meals, snacks and beverages. Best service economy international flight!"
Khuyết điểm: "I did not like having to rush through the transfer from Hong Kong to Seoul to SFO. customs in Seoul can be slow. wish their baggage limitations carried the same from initial flight to the transfers."
It is unfortunate that no pre-departure drinks are served anymore for business class. Even Emirates has resumed that service. Singapore uses regional aircraft for all flights under 8 hours now so this just made it in which means it is not a full business class seat but overall is comfortable enough.
Business class. Staff service was PHENOMENAL. Seats/beds were spacious and comfortable (I had the seat in the middle section which can become a queensize bed with the next seat. I have had more satisfying food in economy, however traveling with an infant, the spacious seat/bed allowed him to sleep for a few hours. The staff were very good to accomdating him too.
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room.
Paid full SQ fare but return trip was on scoot and without any entertainment and no given choice for food.
The travel experience was good. Looking forward traveling again with Singapore Airlines.
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
Khuyết điểm: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Ưu: "The whole business class experience"
Khuyết điểm: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Ưu: "The crew was excellent, respectful and helpful."
Khuyết điểm: "Boarding by bus is poor"
Khuyết điểm: "The aircraft was very cold and chilly."
Khuyết điểm: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Ưu: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Khuyết điểm: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Ưu: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Ưu: "Overall, the staff was amazing, so as the food and cleanliness"
Khuyết điểm: "The space between the seats in economic seat"
Ưu: "They were very generous with food and drinks. It was a pleasant flight."
Khuyết điểm: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Ưu: "Newer Aircraft and very convenient"
Khuyết điểm: "I dont see any thing to improve"
Ưu: "Amazing services and foods"
Khuyết điểm: "The business class seat was great"
Ưu: "The crew was amazing"
Khuyết điểm: "Reservation online"
Ưu: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Khuyết điểm: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Khuyết điểm: "5 crying babies on a red eye. Don’t know if that can be prevented."
Ưu: "Okay in general, nothing impressive"
Khuyết điểm: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Khuyết điểm: "Very tight space"
Ưu: "Great service and very very comfy"
Ưu: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Khuyết điểm: "Outdated Cabin Fit Out"
Ưu: "Amazing service!"
Khuyết điểm: "N/a"
Ưu: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Khuyết điểm: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Ưu: "The crew on this flight we amazing had a great flight Thank You"
Ưu: "crews were helpful"
Khuyết điểm: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Khuyết điểm: "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
Khuyết điểm: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Ưu: "evening meal was delicious"
Khuyết điểm: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Ưu: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "Red wine was good"
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Khuyết điểm: "Need to be able to upgrade with Krisflyer Miles"
Ưu: "I got in some exercise during the delays and gate changes"
Khuyết điểm: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Ưu: "Staff were awesome. given that my wife and son both had food poisoning."
Khuyết điểm: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Ưu: "Very helpful and polite staff"
Khuyết điểm: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ưu: "Good service and entertainment."
Khuyết điểm: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Ưu: "Excellent experience as usual by SIA."
Khuyết điểm: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Ưu: "Good service"
Khuyết điểm: "spicy chicken too spicy!"
Ưu: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
Ưu: "great service. new plane. excellent video system."
Khuyết điểm: "not much to complain about."
Ưu: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
Khuyết điểm: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Ưu: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
They can improve the food, specially dessert.
Check in process at Dubai was not easy. Qatar does not use its own employees they are outsourced.
The economy seats were ok in terms of comfort. Food was terrible and much worse than on prior trips on Qatar and other middle eastern airlines.
Qatar airways Customer service was terrible especially in Baghdad office! They were very unprofessional, helpless and very rude!
I had an exchange ticket from Qatar airways, which meant I had the boarding pass for the Alaska airways flight. It took 40 minutes to get me and another passenger onto the flight because it didn’t have us listed as a passenger on the flight.
Ưu: "crew was very sweet"
Khuyết điểm: "food and wine options were terrible"
Ưu: "Everything is perfect"
Ưu: "Best business class I have ever been on. Better than most First class."
Ưu: "Good food, overall good service"
Ưu: "crew is very professional"
Khuyết điểm: "this plane is really old and junky. other flight times on this route get a much better plane"
Ưu: "I took advantage of the upgrade offer, and it was well worth it."
Khuyết điểm: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
Khuyết điểm: "Entertainment and food timings are odd."
Ưu: "Entertainment list were great."
Ưu: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"
Khuyết điểm: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Ưu: "No flight No refund"
Ưu: "Wonderful Experience with Qatar airways, as always."
Khuyết điểm: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Ưu: "Very friendly online travel booking portal. I like it"
Khuyết điểm: "Catering and seating. They ran out of food and drinks"
Khuyết điểm: "Transit time was too close with my connection"
Ưu: "Always exciting heading into Hamad intl Apt."
Khuyết điểm: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Ưu: "food was good"
Khuyết điểm: "all my flights were delayed"
Ưu: "Nothing, no one was helpful at all."
Khuyết điểm: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Ưu: "It was a short flight, so no problems"
Ưu: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Khuyết điểm: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Ưu: "Wonderful services"
Khuyết điểm: "Nothing bad to say"
Ưu: "Quick, easy boarding and nice crew with professionalism."
Khuyết điểm: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Ưu: "Lots of space as the flight quite quiet. Very friendly staff."
Ưu: "Quick boarding, semi- spacious seats, decent snack food"
Khuyết điểm: "Not much to dislike, but I still will NEVER fly Qatar again."
Ưu: "Everything was good ... we were on time .. no delay so .. perfect !"
Ưu: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Khuyết điểm: "Nothing"
Ưu: "The food was perfect"
Khuyết điểm: "Chicken sandwich was not good"
Ưu: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Khuyết điểm: "Nothing"
Ưu: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Khuyết điểm: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Khuyết điểm: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"
Ưu: "Staff was very courteous overall service excellent"
Khuyết điểm: "Seating... our seating was changed so we did not sit how we would like"
Ưu: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"
Ưu: "The food was great and so was the staff. The plane was clean and spacious."
Ưu: "The attendants were very courteous"
Khuyết điểm: "The seats were too cramped."
Ưu: "Crew polite and efficient."
Khuyết điểm: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Ưu: "The business class was okay and food was good."
Khuyết điểm: "The entertainment choice not as vast as Emirates that I always experienced"
Ưu: "Minus the food incident below most of the staff were very professional and courteous."
Khuyết điểm: "I ordered a bland meal not knowing it would be fish, which I'm allergic to, and when asked if I could have something else, the steward did not even attempt to find me or offer me another meal, so I went without one. I had an almost 12 hour flight with no food, that was disappointing to say the least."
Ưu: "The crew and food were excellent! Great pilot also."
Khuyết điểm: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."
Ưu: "The service, the crew"
Ưu: "Comfortable seats, if you like who is next to you"
Khuyết điểm: "Food was the same going to Dubai and coming back, so if traveler didn't like it then too bad, will be starving both ways."
Ưu: "Honestly nothing!"
Khuyết điểm: "Non working TV"
Ưu: "Food and crew was good"
Khuyết điểm: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"
Khuyết điểm: "Too crammed. Passengers don’t raise seats during meals."
Ưu: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Khuyết điểm: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
Ưu: "Friendly crew"
Khuyết điểm: "Free WiFi"
Khuyết điểm: "Delayed flight and the procedures too very long."
Ưu: "Overall good experience."
Khuyết điểm: "If could have got seats of our choice."
Ưu: "They were very supportive.. Thanks."
Ưu: "I had a great time. The best part was that my luggage reached on time!! Thank you!"
Ưu: "The crew was forgetful and would always pass by me when it was time to serve"
Khuyết điểm: "I don't know, maybe it I took another carrier"
Khuyết điểm: "Seat was not comfortable. Push back was not working"
Ưu: "entertainment options"
Khuyết điểm: "They ran out of chicken for the back part of the plane so we all had salmon"
Ưu: "Best of the nest"
Khuyết điểm: "Nothing"
Ưu: "I’m glad the connection time was short and reached the destination in good time."
Ưu: "Everything Was Just Perfect"
Khuyết điểm: "Nothing as such"
Ưu: "Professional flight attendants."
Khuyết điểm: "Inconsistency in packing policies. My sister And I each had a curtain to bring back. I was told that it had to be boxed and wrapped and she wasn’t. Also there were issues with baggage claim at IAD. I took about 45 minutes for the bags to come out."
Ưu: "on time departures,kochi airport is great ,overall a nice trip"
Khuyết điểm: "the inflight service on the flight from kochi to dubai was not good.staff seem to be hostile,and not at all courteous."
Ưu: "The food was great, the in flight entertainment was great, and as a tall person I appreciate that Emirates still provides a decent amount of legroom, even in Economy."
Khuyết điểm: "Being sandwiched between 2 large men for a 12 hour cuddle."
Khuyết điểm: "The flight was an hour late. Since the airlines only gave us a 2 hour layover knowing we would have to go through immigration and retrieve our luggage and recheck it, we missed our connection, then the airline tried to make us wait another 18 hours for a flight. We had been already traveling for two days. Airline offered no expedited support to get off the plane first or help through immigration, completely unacceptable!"
Ưu: "Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time."
Khuyết điểm: "The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day."
Ưu: "Lovely flight crew and great film selection"
Khuyết điểm: "Would have liked more healthy food options d"
Khuyết điểm: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Ưu: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Khuyết điểm: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."
Khuyết điểm: "No room to stretch feet out, couldn't straighten legs out. I walked as much as I could, but my ankles and legs were swollen for three days after flight."
Ưu: "Service from staff"
Khuyết điểm: "Disembarking for passengers needing wheelchair was prolonged and cumbersome; As a result,my one suitcase was lost by another passenger picking up my bag and I ended up spending 3 extra hours at the airport completing formalities!"
Ưu: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
Khuyết điểm: "Seats are cramped and uncomfortable"
Khuyết điểm: "The seat that was booked is stand by seat and so much problems arose. Last missing the flight."
Ưu: "I was amazed to be upgraded to Business class!!! I wonder why. Anyway, the service was amazing, and the staff very friendly and helpful!!! The food was superb."
Ưu: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Khuyết điểm: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."
Ưu: "A lot of newly released movies to choose from. Time goes a lot faster if you can watch three two hour movies back to back. Crew was friendly and helpful."
Khuyết điểm: "Online check in could have an easier option to request a special meal. I have a mild wheat allergy. I tried to call the Dubai office after 9AM before my return trip but, nobody answered. I just skipped the pizza and I was fine."
Ưu: "Same excellent service and quality as the flight from Boston to Dubai. Flight was on time. Everything went very smoothly."
Khuyết điểm: "The passenger next to me had a bad cough during the whole flight. Wish I could have moved."
Ưu: "Excellent friendly crew, comfortable seats. Drinks menu could have a little better variety (no Jack Daniels was a little surprising)"
Ưu: "food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated."
Khuyết điểm: "I did not use much of the entertainment other than radio/music so can not really rate."
Ưu: "The food and entertainment were good and the seats were relatively comfortable. And they provide headphones but..."
Khuyết điểm: "The crew didn't warn us that they would be collecting the Emirates provided headphones during their final "prepare for landing" check of the cabin... so I was near the end of a movie and sans headphones! WTF? And because the fasten seat belt sign was on in preparation for landing, I couldn't fish through my carry on in the overhead compartment to find the ones I'd brought. Thats SUPER sh*tty to your customers. Just not ok!"
Ưu: "Great staff at the airport and in the air! Best customer service!"
Khuyết điểm: "Older plane with seats that needed help to return to upright position. Touch screen on tv didn't work when I touched with my finger."
Ưu: "Clean cabin."
Khuyết điểm: "Seats are uncomfortable and narrow"
Khuyết điểm: "Usually I have enjoyed the food but the food on the return flight was not palatable."
Ưu: "flight attendants, food, nighttime lights, seats, movies"
Khuyết điểm: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"
Ưu: "Staff is very attentive and always around. I am not a fan of instant coffee, but I got a cup of coffee when I asked for one outside of "meal times". The leg room is good, though I could still use a little extra."
Khuyết điểm: "I wish the crew asked all passengers to reset their seat upright when food is served. I am quite tall and having the person in front of me recline is uncomfortable at all times, but while eating, there just isn't very much elbow room. Also the temperature in the cabin is really too cold. The entertainment system uses a two-prong plug for the headset, which requires you to bring an adapter if you want to use your own noise-blocking headset or headphones."
Ưu: "Customer service, food was good. Even though the flight was long, the crew did the best that they could to make it comfortable. They were generous with drinks, made sure we were comfortable. Will definitely do it again."
Khuyết điểm: "Lost channels at times. the electonic system can be finicky at times, doesn't respond to touch right away. One of my suitcases came torn on a part close to the zipper, not sure if someone was trying to cut it. Looks very suspicious but nothing is missing."
Ưu: "Every aspect of my roundtrip flight from Los Angeles to Dubai was great and excellent. I feel very fortunate to experience to have a flight on Airbus 380 with Emirates Airlines."
Ưu: "Crew and service were great. Food was very good."
Khuyết điểm: "Seats in economy are tight. Headphone jack is two pronged and no adapter so you are forced to use their cheesy headphones. Bring your own adapter."
Ưu: "Seat comfort"
Khuyết điểm: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Ưu: "Kids meals, activity packs, kids headphones, travel backpacks/blankets, all made a great travel experience for the kids (2 and 4 years old). Entertainment system was top notch!"
Ưu: "Crew are awesome, helpful"
Khuyết điểm: "Emirates pizza is not good."
Ưu: "Overall service and food was nice."
Khuyết điểm: "My daughter was sick and they gave us a hard time for a wheel chair and asked unnecessary questions at the counte despite explaining that both me and my husband are physicians and know that it was safe for her to travel."
Ưu: "Lots of food. Ok about giving out water between meal service"
Khuyết điểm: "Aisles were very tight so hard to pass people when leaving/queuing for toilets."
Ưu: "Everything was beyond expectation. Emirate just blew United off my first class service radar."
Khuyết điểm: "The long bus rode on the termac was the only disappointment. I don't know why that happen, but it shouldn't have happen after a long flight. And the buses had no seats in them. That is not right."
Khuyết điểm: "Boarding was terrible. We sat in the bus that was supposed to take us to the aircraft, for about 30 minutes inhaling diesel fumes to a point where I started to feel sick."