Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến Aachen
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Ba||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 2%.|
Mùa cao điểm
|Tháng Chín||Thời gian bay phổ biến nhất với mức giá tăng trung bình 6%.|
Giá trung bình cho khứ hồi
|19.851.648 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|17.508.408 ₫||trở xuống|
Giá tốt cho một chiều
|8.142.824 ₫||trở xuống|
Bạn không thể bay trực tiếp đến Aachen. KAYAK khuyến nghị bạn nên bay đến Duesseldorf Intl (DUS) (73,62 km từ Aachen). Từ đó bạn có thể thuê ô-tô hoặc đi taxi.
Sân bay Düsseldorf cách trung tâm Aachen 74 km. Xem trên bản đồ.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Aachen.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Aachen có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Aachen với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Aachen trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Customer service , crew was nice"
Khuyết điểm: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Ưu: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Ưu: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Khuyết điểm: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."
Ưu: "The crew was attentive, hard working and pleasant."
Khuyết điểm: "Like most airlinesuccessful the space was cramped."
Ưu: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Khuyết điểm: "I paid $21k for 3 return flights from Melbourne to Mumbai. I usually fly Malaysia Airlines and it costs us about $13k. I paid more this time for Singapore Air because I thought it might be more comfortable and I really thought they'd have flat beds to sleep. But they had the same angular seats like Malaysian Airlines. There was no point in paying the extra money."
Ưu: "Great customer service and flight arrived before time."
Ưu: "The stewards and stewardess we very polite and helpful"
Khuyết điểm: "Boarding was a mess, they announced the orders but didn't police it, so you had all passengers getting in line when they felt like it."
Ưu: "Service attitude, quality of food and wine, overall experience"
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Ưu: "New aircraft"
Khuyết điểm: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Khuyết điểm: "Entertainment and access to Wifi"
Ưu: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ưu: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Khuyết điểm: "Can not be topped up"
Ưu: "crew handled the tough crowd well, but were not extremely hospitable"
Khuyết điểm: "food was disgusting"
Ưu: "Crew , announcements were restful , not loud and blasting like some airlines"
Khuyết điểm: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Ưu: "Arrived on time."
Khuyết điểm: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Khuyết điểm: "Better food, better selection movies"
Khuyết điểm: "Reservation online"
Ưu: "Seat was very comfortable, crew was very nice,"
Khuyết điểm: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Ưu: "Friendly crew and spacious."
Khuyết điểm: "Food could be better"
Ưu: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Khuyết điểm: "I will not buy the air ticket from cheap ticket any more."
Khuyết điểm: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Ưu: "The service is exceptional!"
Khuyết điểm: "The toilets were a little unsanitary."
Ưu: "check in went smoothly. helper was friendly and helpful."
Ưu: "SIA service and food is always good. The flight went by quickly which is good."
Khuyết điểm: "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
Ưu: "Punctual flight with friendly crew."
Ưu: "Excellent crew"
Khuyết điểm: "My seat was very hard"
Ưu: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Khuyết điểm: "Reclining seats tend to make me caustaphonic with the limited space"
Ưu: "Flight crew great"
Ưu: "Very good service."
Ưu: "Staff, food and emenities great for economy class"
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "business seats were excellent"
Khuyết điểm: "all was good"
Ưu: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
Ưu: "Great set up with two seats, window and aisle"
Ưu: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Khuyết điểm: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Khuyết điểm: "Food not hood"
Ưu: "Crews were all nice, respectful and helpful!"
Khuyết điểm: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Ưu: "Crew very good as was entertainments system"
Khuyết điểm: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Khuyết điểm: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ưu: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Ưu: "Friendly, attentive crew. Clean plane."
Khuyết điểm: "Cramp set space. Lack of movie choices, not all had closed caption."
Khuyết điểm: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ưu: "Crew, plane, punctuality"
Ưu: "Sound sleep"
Khuyết điểm: "N/A"
Ưu: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Khuyết điểm: "Clean bathroom trash more often"
Ưu: "Everything is excellent!"
Ưu: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Khuyết điểm: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"
Ưu: "entertainment was great!"
Khuyết điểm: "Not much to eat for a vegan."
Ưu: "on time departures,kochi airport is great ,overall a nice trip"
Khuyết điểm: "the inflight service on the flight from kochi to dubai was not good.staff seem to be hostile,and not at all courteous."
Ưu: "Emerites is a great Airline"
Khuyết điểm: "All well"
Ưu: "We went almost 4hours without water served"
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Crew were helpful & friendly."
Khuyết điểm: "No vegetarian food."
Ưu: "Flight delayed 7:16 hours"
Khuyết điểm: "Ec`1``"
Khuyết điểm: "Did not like the fact that I was not able to upgrade"
Ưu: "It wasn’t a full flight."
Khuyết điểm: "The crew were too busy in their own world and attention during service was poor."
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Khuyết điểm: "Screens (for in-flight entertainment) kept freezing, not as much legroom as previous flights (BKK-DXB, DXB-SIN, NBO-DXB) on Emirates"
Khuyết điểm: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
Ưu: "Left on time. Reached early. Flight crew was friendly. In flight entertainment was good."
Ưu: "Good food on board with swift and easy transit. Flight was also on time"
Ưu: "Loved my experience with Emirates. It was the best international flight I've ever had. The seats are comfortable, the entertainment options are great, staff was all very friendly, alcoholic drinks were complimentary, they give you a great care package with socks, ear plugs, toothbrush and paste, and the price was great!"
Khuyết điểm: "The only negative thing I have to say is the food isn't good, but that's to be expected for me as I'm very picky. I just pack my own food and snacks."
Khuyết điểm: "The flight attendants had been un attentive. I was missing a headset so I asked for one, but I never got it. I borrowed that of the person seated next to me. When it was time for serving hot beverages, I skipped tea and waited for the coffee. However, the flight attendant who was serving the coffee never looked my way, and she passed so fast before I got the chance to signal her. Afterwards, I asked three other flight attendants and even though they said they would come back with the coffee, they never did. Finally, when I was about to get up and head to the crew cabin, one flight attendant came by and I pointed to her that I wasn't offered coffe so I was about to go and see if I could get a cup of coffee from the cabin. She said that I didn't need to get up for that and she would get it to me. They eventually brought that coffee one hour after my first request."
Khuyết điểm: "it was late and it was not informed until we all sat."
Ưu: "The food was decent."
Khuyết điểm: "While checking in, they demanded me to show them my ticket back to the US and insinuated that I will stay in Rio permanently. There was a very disorganized line to get into the plane. They also forgot to give me immigration forms for Brazil."
Ưu: "I liked the food and entertainment only."
Khuyết điểm: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
Ưu: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Khuyết điểm: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Ưu: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Khuyết điểm: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."
Khuyết điểm: "None."
Khuyết điểm: "The flight was delayed"
Ưu: "Seamless flight with usual high standrd of on-board service and food"
Khuyết điểm: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"
Khuyết điểm: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Ưu: "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."
Ưu: "A few of your flight crew were very nice and apologized for conditions. Free wine."
Khuyết điểm: "Pissed poor equipment, awful food if that's what you call it, cramped environment. And the fact that on both out going and incoming flights I had things stolen from the over head compartments."
Ưu: "Overall Emirates airlines is the best"
Ưu: "The entire experience was first rate- an excellent web-based support network from flight planning through on-line checkin. Airport experience at both MXP and JFK was excellent.. attentive, efficient ground staff- as were aircrews on both our flights with Emirates. Top class, attentive.. really enjoyed the flight. And, we pushed back spot on time both legs."
Khuyết điểm: "They work the aircraft hard and it shows in small details.. broken latch in the head, bits of trash in the seatback pocket... but still head and shoulders above their competition. Oh, and it'd be nice to have bar service better coordinated with dinner.. the bar showed up quite a while after dinner was handed out. Tough if you prefer wine with your meal."
Khuyết điểm: "Check-in counter staffs in Dubai are poorly trained and do not have service-mind at all."
Ưu: "The crew were courteous on the return flight, accommodating . They took too long to retrieve trash after food and drink services. The chairs recline too far back limiting the leg room, moreso knee room of the parties sitting behind the reclined chairs"
Khuyết điểm: "See above"
Ưu: "I will only fly Emirates when available to my destination from now on."
Khuyết điểm: "1: This is related to HORRIBLE experience traveling to Dubai from Ahmedabad on Saturday (EK 202 11 PM/ EK 538). EK 202 – delayed by 24 hours Issue:FROM 3 HOURS INFLIGHT SITTING, RETURNED LUGGAGE, HOTEL FOR 4 HOURS, 12 HOURS OF WAIT TIME ON AIRPORT DOING NOTHING EK 538 – delayed by 6 hours Issue:FROM 3 HOURS INFLIGHT SITTING, 6 hours delay. I booked the flight with Emirates because of their better service even though Price doesn’t matter, but I didn’t expect this bad. No rest from Last 48 hours due to HORRIBLE experience with emirates and Flight delayed. I am surely looking for some king of refund in the ticket since it was really bad experience. It took 48 hours to reach from JFK to AMD (It supposed to be 20-22 Hours). Do you think Should I fly with emirates Again? If yes give me One reason. Thanks. Any feedback appreciated."
Khuyết điểm: "Had some problems with the touch screen entertainment system which meant I was somewhat limited in the program's I could view. Other passengers seemed to have a similar problem. Did not speak to crew member as i did not realize at the time that others had a problem. Thought it was just an issue for me."
Ưu: "it was nice trip with emirates, You have excellent services Thanks"
Khuyết điểm: "All good"
Ưu: "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
Khuyết điểm: "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
Ưu: "Great service, decent & hot food options."
Khuyết điểm: "Could do with a better food & drink selection."
Khuyết điểm: "Alaska messed up my baggage handling at Seattle. I arrived on an international Emirates flight from Dubai. I made sure that my two luggage were collected and transferred after customs clearance to Alaska terminal. But alas Alaska sent only one luggage and made me wait for almost 2 hours at PDX airport after my arrival. They don't even have a courtesy to acknowledge and be gracious about their mistake."
Khuyết điểm: "Nothing"
Ưu: "The flight comfort, and in-flight entertainment is exceptional value."
Ưu: "Food, Flight facilities."
Khuyết điểm: "NA"
Ưu: "Excellent entertainment, food and services."
Ưu: "-the boarding was chaotic as people did not understand the meaning of their boarding Alphabet letter,it was not written on a board but announced,so people arriving later miss out altogether. -"
Khuyết điểm: "-staff on the counter, arrived at their desk dead on time -they bowed to us as welcoming us -they were polite and efficient."
Ưu: "Easy to book - no hidden charges - good experience"
Ưu: "Emirates is the best airline I have ever flown. Comfort, pleasant flight attendants, great entertainment system, good food, very comfortable seating. Great lounges on the ground. Would fly them again wherever they go."
Ưu: "I flew Sydney to Christchurch- great value for business class, entertainment was a bit cumbersome. Otherwise a very comfortable short 3 hr flight with yummy food, champagne (not sparkling wine) and attentive staff. The business seats were perfect for 3 hrs. My 6"3 husband thought they would have been uncomfortable on a longer flight."
Khuyết điểm: "Entertainment system, cumbersome to use"
Ưu: "Staff were professional, friendly."
Khuyết điểm: "They changed my pre-assigned seat from middle seat to isle. My less favourite seat."
Ưu: "A lot of great movie options. Food was good."
Khuyết điểm: "There no knee space. There no spaces between the seats. We were packed in like sardines. It was very uncomforable"
Khuyết điểm: "Seats were cramped for an international, 10 hour flight"
Ưu: "Excellent service, food, and entertainment options!"
Ưu: "The flight attendant (a gentleman) was very friendly and made the flight pleasurable."
Ưu: "The food and entertainment was good. The crew was very nice."
Khuyết điểm: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."
Ưu: "Well I liked the fact I didn’t have stop. It was nice to have direct flight"
Khuyết điểm: "I didn’t like the seat it was all the way in the back 48c And the I asked at check if I could have a seat in the front but the check in personal rudely said no flight is booked, there were people that got ticket way later than me had the seat up front."
Ưu: "It was okay"
Khuyết điểm: "Crew and the plane. I believe Turkish Air is using its worst planes to fly to Karachi."
Ưu: "The food was plentiful and delicious. Fare price was excellent."
Khuyết điểm: "The seats were too small. The layover in Istanbul was too long."
Khuyết điểm: "The space between the seats were narow"
Ưu: "The crew was friendly and the plane was very clean!"
Khuyết điểm: "Did not love the choices of comedy shows on the in flight entertainment"
Ưu: "I really enjoyed having all of my concerns over delayed flights and possible missed connections rudely dismissed or outright ignored."
Khuyết điểm: "Flight was over an hour late boarding and spent nearly 45 aboard the plane waiting to depart. No updates from the staff about our departure status or boarding status throughout the almost 2 hour delay. Got an email from Turkish airlines about this issue and they claim the flight was only 25 minutes late departing. Exaggerations occur sometimes when people are inconvenienced so I checked my call logs and social media accounts and found I completed multiple phone calls and status updates from New York over and hour after Turkish airlines tells me I left. One of us is lying and at this point I'm inclined to agree with facebook that I was still in JFK airport an hour after my flight was scheduled to leave when I updated my status to gripe about the delays."
Ưu: "I sat on the right side of the plane this time and I was more comfortable than last time where my seat did not recline. Food was great and this crew picked up the dishes much quicker than my first flight"
Khuyết điểm: "I asked for white wine and lady gives me red. Then I asked for the correct one and felt an attitude only then confirmed when I rang the attendant button it took them 18 minutes, yes, I counted to come to my seat. Then I asked for another drink. This lady was not as nice as the rest of the crew and I observed. I'm sorry but I'm flying 13 hours I will be asking for things."
Ưu: "Lots of crew members Pay attention Food was good"
Khuyết điểm: "The boarding was chaotic"
Ưu: "Foods and Services of Flight attendants ar so good.. The best flight service compare with the US flights."
Ưu: "Crew are always available and helpful"
Khuyết điểm: "Food was dreadful. I thought I had chosen a seat online, but discovered I was in a middle seat. Having 3 seats on the sides makes it very difficult for the window seat occupant to maneuver."
Ưu: "accomodation, the willingness of staff to help with everything. smooth flight, very comfy seats, big space and clean bathroom comparing to other lines."
Khuyết điểm: "cant complain for anything"
Ưu: "Good entertainment, food was satisfactory (as much as can be expected in economy class)."
Khuyết điểm: "Boarding was significantly delayed (because of the laptop ban search). Seats were more narrow than usual economy. Service was very slow since they only used one attendant per cart (instead of one in the front and one in the back)."
Ưu: "It was s safe flight."
Khuyết điểm: "We were forced to go through numerous security checks. The last check was at the gate and our carry-ons were searched yet again and our laptops, cameras and iPads were taken. Apparently we cannot bring these items on the plane and no one told us, the customers who paid to board this flight. Plus the wifi was not free. And when we tried to use the wifi code we were given from the crew as a "perk" from our camera Ana iPads being taken, that still did not work. So that was a 13 hr flight with no wifi. Plus on my flight from Istanbul to Atlanta my Tv did not work and the crew didn't speak English and could not understand my complaint. Overall the worst flight ever, close to a Delta flight which everyone knows is the bottom of the barrel of airlines. When we finally arrived in Atlanta it took 3 HOURS to get our baggage. We landed at 7:45 PM and did not get our bags until 11 pm. We were not told what the delay was and to just be patient. I will a NEVER take this airline agin."
Khuyết điểm: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."
Ưu: "Decent food & entertainment but that doesn't change the fact that my flight didn't actually go to my destination, which is the purpose of booking a flight after all, no?"
Khuyết điểm: "Rerouted us to Adana without warning. No help in rebooking flights. No instructions as to what we were supposed to do. Had to stand in several very long lines - incredibly disorganized. Lost an entire day of my trip."
Ưu: "The flight on time"
Khuyết điểm: "Nothing. A short flight, not much expectation besides on time departure and arrival"
Ưu: "Friendly service and plenty of food"
Khuyết điểm: "They cancelled my flight but there are free tours or free hotel accommodations that are offered"
Khuyết điểm: "Food"
Ưu: "On-line check, including seat selection, was easy. Requested vegetarian meals and got them! Food was quite good."
Ưu: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Khuyết điểm: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
Khuyết điểm: "got downgraded without any explanation on board. a technitian moved the curtain no explanation. called the purser and been told that its not the responsibility of the cabin crew!"
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "Courteous and efficient crew."
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "The crew was very nice."
Khuyết điểm: "The cup holder on my seat was broken and wouldn't stay up... So minor. Other than that, we had a very pleasant flight in TA."
Ưu: "Waiting room is too small I guess til boarding. And need wifi."
Khuyết điểm: "Nope"
Ưu: "Crew nice, seats ok"
Khuyết điểm: "Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights"
Ưu: "Helpful crew. Screens for entertainment and information at each seat."
Khuyết điểm: "Both meals were penne pasta, as was the previous flight's. Should be more varied."
Ưu: "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
Khuyết điểm: "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."
Ưu: "Helpful cabin crews"
Khuyết điểm: "Interval between servings of meal is too long"
Ưu: "The flight attendants were wonderful."
Khuyết điểm: "The row my seat was in was missing... No row 13! We had a mechanical issue prior to departure which left us running a bit late. It would have been nice to have a real gate assignment in Istanbul rather than having to take a bus tour around the airport."
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Ưu: "The seat was comfort"
Ưu: "Loved all around."
Khuyết điểm: "I loved it."
Khuyết điểm: "Did not have as the flight to istanbul was cancelled and moved to alitalia"
Ưu: "The food was good, as was the service."
Khuyết điểm: "Delays, both at Dulles, as well as in Istanbul."
Khuyết điểm: "There was a gate change shortly before boarding but it wasn't ever announced on the loudspeaker. I was sitting at the original gate and by sheer lucK happened to get up and walk past the departures info screens only to see that my flight was listed at a totally different gate. I feel I could've easily missed my flight even though I was sitting right there at the gate that had been listed when I first arrived to the airport."
Ưu: "Departure and arrival were on time. Fairly smooth flight"
Khuyết điểm: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""
Ưu: "Food and service in the cabin"
Khuyết điểm: "Service in IST was very slow. We could not find wheelchairs for two family members even after ordering it months in advance."
Ưu: "Easy journey, not too much delay. Service very nice"
Khuyết điểm: "Seat very narrrow for leg"
Ưu: "Nice flight. Great movie selection."
Khuyết điểm: "I'd like more leg room and tastier food."
Ưu: "great in-flight experience"
Khuyết điểm: "the boarding crew failed to check passports initially, so was forced to make everyone at the gate get up and relocate to outside the gate, only to re-enter and get reseated. this was just poor planning."
Ưu: "Good filling food choices in economy & films from the world over"
Khuyết điểm: "Boarding using the bus, despite it being a long haul international flight & there being little place to stow our carry-on because it was used for headphones & blankets"
Ưu: "Nice upgrade on a full flight for me as a United Milion miler! Smaller plane but modern and well equiped. Food and service were great."
Khuyết điểm: "Boarding situation again.....mayhem at Istanbul airport."
Khuyết điểm: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Khuyết điểm: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Khuyết điểm: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Ưu: "Overall KLM experience is good"
Khuyết điểm: "Food quality was mediocre for a business class flight."
Ưu: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Khuyết điểm: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Ưu: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Ưu: "On time and friendly crew"
Khuyết điểm: "Boarding needs improvement"
Ưu: "The flight arrived a few minutes early."
Khuyết điểm: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Ưu: "Everything OK"
Khuyết điểm: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Ưu: "Friendly hostesses"
Khuyết điểm: "Flight was delayed 3 hours"
Ưu: "Very friendly onboard personnel - I really had kind of homy feeling."
Ưu: "Efficient crew"
Khuyết điểm: "Long, slow line at check in. Not many new movies or tv shows"
Ưu: "Interior of the plane was clean. Smooth landing."
Khuyết điểm: "Pilot did not avoid turbulence"
Ưu: "Able to fly direct to ansterdam"
Khuyết điểm: "Have to lay over on the way back. More expensive than other airlines."
Ưu: "Fast boarding"
Khuyết điểm: "The entertainment system wasn’t working for the whole 10 hour flight."
Ưu: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Khuyết điểm: "there was no lounge close to our departure gate"
Ưu: "Premium economy service was good."
Khuyết điểm: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Ưu: "The aircraft was clean"
Khuyết điểm: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Ưu: "Decent seat size. Sorta slept the whole flight."
Khuyết điểm: "Crowded seating, wake-up for breakfast service two hours before arrival"
Ưu: "Flight crew; legroom even in cheap seats."
Khuyết điểm: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Ưu: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Khuyết điểm: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Ưu: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Khuyết điểm: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Khuyết điểm: "Tiny old cramped plane."
Ưu: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Ưu: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Khuyết điểm: "Nothing to be honest . All positive."
Khuyết điểm: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Ưu: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Khuyết điểm: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Khuyết điểm: "Long stop over at Schiphol. Too Long!!!!"
Khuyết điểm: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Ưu: "Catering is ok"
Khuyết điểm: "Seats comfort really old school"
Khuyết điểm: "Only one queue for boarding. Flight late on arrival."
Ưu: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Khuyết điểm: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Ưu: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Khuyết điểm: "Nothing to improve"
Khuyết điểm: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Ưu: "Food and drink service"
Khuyết điểm: "Boarding pass facility"
Ưu: "We really liked the KLM people, from the check in crew to the flight attendants."
Khuyết điểm: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Khuyết điểm: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."
Ưu: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Khuyết điểm: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."
Khuyết điểm: "Flight was delayed."
Ưu: "Friendly crew in business class"
Khuyết điểm: "Bed was angle lie flat. Meal service dragged on for too long."
Ưu: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"
Ưu: "Soecial attention, tgey suggestvyiubhave some water. Ask yiuvif you are doing fine... All very welcoming. These guys got some pride in their job and that's nice. True hospitality in the air... Makes you feel at home... and they know what they are doing... Professionals!"
Ưu: "Flight crew was good. Food was palatable. On time."
Khuyết điểm: "Seats moved several times, separated. Media screen didn't work on this 10 hour flight--again. They now changed return flight."
Ưu: "Flight crew is very kind. Seats are confortable, food is excellent and overall it was a beautiful experience. I recommend flying with KLM!"
Khuyết điểm: "Cabin was cold we had a blanket which did help a bit Not much room to have your meals etc"
Ưu: "friendly personnel"
Khuyết điểm: "boarding procedure"
Ưu: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Khuyết điểm: "Everything. Worst flight in my life"
Ưu: "Food and entertainment is good"
Khuyết điểm: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Khuyết điểm: "They canceled the flight after 5 hours of us sitting on the plane. They sent us away and told us to check back in in the morning. There’s been no communication since. I’m still at the airport. It’s been 16+ hours."
Khuyết điểm: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"
Ưu: "Nice crew that were helpful."
Khuyết điểm: "Small plane, cramped seating."
Ưu: "Service was good"
Khuyết điểm: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."
Ưu: "The experience of crew and polite behaviour."
Khuyết điểm: "Not knowing clearly what airline or flight to take. Was not listed on my first initial ticket. Also I could not check in online at all."
Ưu: "Crew was awesome. Entertainment was good."
Khuyết điểm: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."
Ưu: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Khuyết điểm: "Amenity kit was a little basic."
Ưu: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Khuyết điểm: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."
Ưu: "many choices of films to watch was great too! Like that you served Finnish food!"
Ưu: "Crew professional."
Khuyết điểm: "Everything ok."
Ưu: "They gave us a warm cloth to wash our hands and face at the beginning of the flight. There was a bottle of water there too. We were constantly offered various drinks, especially water. The staff was extremely friendly and each of the flight attendants spoke about 4 languages."
Khuyết điểm: "The entertainment system wasn't the best I've seen as of late. It's not a big deal, but it would be nice if they updated it!"
Ưu: "The crew was friendly."
Khuyết điểm: "The seats are cramped and the most uncomfortable I've ever sat on. An 8 hour red eye flight made it unbearable. The food is pretty terrible too. This is the last and only trip I'll be flying Finnair."
Ưu: "the flight wasn't full and I had the front row"
Khuyết điểm: "i had the front row on an airplane but there was no first class:("
Ưu: "Blueberry juice. Ok flight."
Khuyết điểm: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."
Ưu: "It is misleading to review this as finnair flight. Not relevant"
Ưu: "The flight came on time and arrived in Chicago on time. The crew were friendly."
Khuyết điểm: "The sound was out on my chair, so there was no sound to the movies. The food was really kind of junky and I decided against eating most of it so I wouldn't make myself sick. The meals could really do with more produce and a few more vegan options."
Khuyết điểm: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"
Ưu: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Khuyết điểm: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."
Ưu: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"
Ưu: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."
Ưu: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Khuyết điểm: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."
Khuyết điểm: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."
Ưu: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Khuyết điểm: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"
Ưu: "Very pleasant crew!"
Ưu: "Good flight, really good new A380 aircraft, smooth nearly all the way, usual small seating space as on All airlines"
Khuyết điểm: "Routine airline food."
Ưu: "Great airline. Food great comfortable seats."
Ưu: "The Movies"
Khuyết điểm: "The stewardess could have been nicer. Very rushed, they were polite but just rushed! Also the lack of CLEAR English speaking crew!!!"
Ưu: "We got there"
Khuyết điểm: "No way to get seat assignments until 4 hours before flight"
Ưu: "planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep"
Khuyết điểm: "Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system."
Khuyết điểm: "My Finnair flight from London to New York was cancelled due to weather conditions in New York. I understand that. What made me very frustrated and angry is that when I contacted Finnair to reschedule the flight I was told the flight was managed by British Airways and I would have to contact them When I contacted British Airways they said it was a Finnair flight and I had to contact them. I finally had no recourse but to buy another ticket through another airline. I feel that I should be reimbursed for my Finnair ticket from London to New York! I paid for a flight I never took. (The Finnair flight from New York to London was fine.)"
Ưu: "The boarding process was expedient and the food was ok and standard for these flights."
Khuyết điểm: "I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly."
Ưu: "On the way home i was awake for the whole flight, and found it to be quite good. Had trouble choosing my seat from early check in bit what I got was good. Good good, service great, clean and comfortable."
Ưu: "We loved the service and staff. The plane was clean."
Khuyết điểm: "The video/movie system was old, and the chairs were old."
Ưu: "A Good Deal,but when.we arrived in Miami there was not any finner counter,when to BA anf6 then we found the flight"
Khuyết điểm: "One crew member was extremely curt to myself and fellow passengers, not telling us to put down viewer, just slamming it away. Could have said something, been pleasant."
Ưu: "No one was traveling, airport calm, preTSE always nice This wasa codeshare--actuallyAA"
Khuyết điểm: "no comp,lints"
Ưu: "Food surprisingly good"
Khuyết điểm: "Usual uncomfortable seating"
Ưu: "Dinner was very good and nice crew members."
Khuyết điểm: "Old plane...Uncomfortable seats....lousy entertainment tv and poor breakfast. Plane departed almost 1.5 hrs late"
Ưu: "I gained peace of mind due to the professionalism of the crew,ease of boarding,comfort of the seating,my special food needs addressed and true enjoyment of the movie selections."
Khuyết điểm: "I would do it again because if it was this good why would I change. Also,because I plan to travel more often and I need stress free travel on my journey which I have achieved once why not more times."
Ưu: "Overall the service and crew was quite nice. I ordered water and some red wine with my dinner and was quite surprised with the pour in the wine - quite generous and came back to give more. Taste if the food was standard for airline food. Crew was very nice."
Khuyết điểm: "NEVER choose a middle seat on an overnight flight if you can avoid it!! Horrible - the two passengers on my either side fell asked and I was stuck not being able to use the lavatory or getting up to move around! Pay the extra charge for a window of aisle seat!"
Khuyết điểm: "This flight didn't have food as it was a short flight"
Ưu: "Entertainment variety was very good."
Khuyết điểm: "Food was not good at all. On International flights, food and beverage services are very important and a key measurement vs other airlines. This flight was operated by USAir and much improvement is needed here!"
Khuyết điểm: "Flight, operated by AA, was cancelled"
Ưu: "streamlined checkin, food"
Ưu: "People !"
Khuyết điểm: "Aluminium in food... too much !"
Ưu: "The entire process was nice and easy, everyone was very helpful and accommodating! I would definitely use them again!"
Khuyết điểm: "Entertainmemt- No individual program choices and only played 2 of the 3 films, leaving out the only one I was interested in seeing. Also, seat room could be better, especially when sitting next to a very large woman."
Khuyết điểm: "I fly frequently and never have I had such an awful experience. My 7 hr, nonstop flight took 22 hrs, staff were incredibly rude and non communicative. I sat on an airport floor 5hrs after I waited 2 hrs for a nonexistant cot. I received $19 for food in NYC and some frequent flyer points for an 11 hr airport delay (doesn't count the additional 2 on the Tarmac). Whoopee... They can have them back because I will not fly American Airlines again."
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