Lush food, excellent service, superb seating/bed, plenty to drink and one of the best flights I have ever had.
The staff were very friendly. Love the legroom space even in economy. Staff were friendly and onboard entertainment has a lot of good choices!
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
Ưu: "Best in the world, as always."
Ưu: "The whole business class experience"
Khuyết điểm: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Khuyết điểm: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Ưu: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Khuyết điểm: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Ưu: "The crew professional and friendly"
Khuyết điểm: "The food was rather bland and did not live up to my expectations"
Khuyết điểm: "Security screening very slow"
Ưu: "The crew was terrific. Always smiling and helpful."
Khuyết điểm: "If you need more space economy is a tight fit. It would be better to upgrade."
Khuyết điểm: "Reservation online"
Ưu: "Amazing crew."
Khuyết điểm: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Ưu: "Overall good"
Khuyết điểm: "Boarding needs better management."
Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Ưu: "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
Khuyết điểm: "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
Khuyết điểm: "Everything was fine."
Khuyết điểm: "The toilets were a little unsanitary."
Ưu: "Excellent crew, service and food"
Ưu: "Excellent customer service, helpful staff"
Khuyết điểm: "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
Ưu: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Khuyết điểm: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Khuyết điểm: "Food"
Khuyết điểm: "Little or no room in Economy"
Ưu: "Very attentive, great food, quality aircraft"
Ưu: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "Business seats were excellent"
Khuyết điểm: "All was good!"
Ưu: "Staff worked very hard and were very helpful."
Khuyết điểm: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ưu: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Khuyết điểm: "It was a 17 hour flight, but they made it bearable."
Ưu: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Khuyết điểm: "Nothing bad to say about this flight. Great airline."
Ưu: "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
Khuyết điểm: "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
Khuyết điểm: "Too salty Hindu non veg meal"
Ưu: "I liked there was an opportunity to bid on an upgrade"
Khuyết điểm: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Khuyết điểm: "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
Ưu: "Service from Singapore airlines"
Khuyết điểm: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Ưu: "Staff are very friendly and good ."
Ưu: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Ưu: "Comfy chairs and good food on Singapore Airlines."
Khuyết điểm: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ưu: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ưu: "SQ always has top quality service and that came through today."
Khuyết điểm: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Khuyết điểm: "Beware of babies on board."
Ưu: "we booked Premium economy, super !!! boarding was well organized. staff correct and friendly. well informed by app."
Khuyết điểm: "nothing. it was o.k."
Ưu: "Upgraded to better seating room without request!"
Ưu: "The overall ease I enjoyed."
Khuyết điểm: "Seasoning packets with the food would be nice like salt and pepper."
Ưu: "Eva does a nice job keeping you fed and happy!"
Khuyết điểm: "If you are a big guy, tall or broad or both, you should absolutely get either an exit row or upgrade to plus. This is an airline made for smaller folks from Asia."
Khuyết điểm: "Only the space was lacking...not a lot of room for such a long flight and having to sleep. But it was okay!"
Ưu: "Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket"
Khuyết điểm: "The boarding in lax"
Ưu: "Clean, on time, friendly staff, feel safe."
Khuyết điểm: "More various food and less fat."
Ưu: "Seat was comfortable and food was nice."
Khuyết điểm: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Ưu: "That’s be ok"
Khuyết điểm: "Nothing"
Ưu: "Good but the service good but not excellent"
Khuyết điểm: "More movies."
Ưu: "Overall in-flight experience was smooth. Check in (online and at-the-counter) were convenient. Staff were courteous."
Khuyết điểm: "Maybe provide snacks to travelers during flight."
Ưu: "Great crew and very attentive"
Ưu: "Seat was ok"
Khuyết điểm: "Everything could have been better"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Ưu: "Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful."
Ưu: "The people at EVA Air looked professional"
Khuyết điểm: "Extorted for money from people who were not familiar with the travel tax law (I happen to carry a copy of the travel tax law). The people of influence were unethical."
Khuyết điểm: "Very strict on baggage weight rules for carry=-on. Our carry-on bags were almost empty to meet their weight restrictions. Then, they couldn’t enter my United Mileage Plus number, I don’t think I got my mileage, still need to follow up with United. Used their online site, couldn’t get seat assignments, got lousy seats."
Ưu: "The crew was excellent, very attentive. Liked the movie selection."
Khuyết điểm: "The food can be better. Not much entertainment"
Ưu: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Khuyết điểm: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Ưu: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Khuyết điểm: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Ưu: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Ưu: "check in, assistance, efficient, clean, all good"
Ưu: "Hello Kitty Everywhere!"
Khuyết điểm: "Please sit kids by parents."
Ưu: "service was fantastic"
Khuyết điểm: "I am a small person and the head rest were a little too high"
Ưu: "Overall I’m very thankful to flight attendants and flight crew."
Khuyết điểm: "Is it possible on long flights to show video on how to stretch your body , while sitting in your seat?"
Ưu: "On time flights, great crew, efficient service, great price"
Khuyết điểm: "More varieties of food choices"
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Khuyết điểm: "We like every thing about Evaair"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Ưu: "Great food & entertainment choices"
Khuyết điểm: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Khuyết điểm: "A boarding pass ahd to be printed at the airport"
Ưu: "Short lay over"
Khuyết điểm: "Seats at economy too cramped"
Khuyết điểm: "Please update more new movies and musics"
Ưu: "Arrival was earlier!"
Khuyết điểm: "None"
Khuyết điểm: "We nearly dehydrated during the trip. We're EXTREMELY skimpy on drinks. Had to ask 3x before I'd get something"
Ưu: "Flight comfortable but would have liked more water throughout flight"
Khuyết điểm: "Service speed"
Ưu: "We got the emergency exit seats that gave us leg room."
Khuyết điểm: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Ưu: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."
Ưu: "Seats, staff, customer service"
Khuyết điểm: "Food wasnt awesome."
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Khuyết điểm: "The check in counter opened an hour prior to departure. That wasn't acceptable , make me so worry."
Everything was wonderful!
The staff was always courteous. Food options were really good as well as the snacks. They were generous with their beverages as well. Flights were mostly on time.
Boarding was fast.The airplane was small, and was shaking in the the sky a lot.
The service was top notched. Crew was very nice
Everything was excellent, but at Philadelphia airport immigration service was poor, takes too long.
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Khuyết điểm: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."
Ưu: "Great crew, great customer service by phone, great food and entertainment."
Khuyết điểm: "Boarding and deplaning took ages, but don't they always?"
Khuyết điểm: "Good flight"
Khuyết điểm: "Great service."
Khuyết điểm: "Check-in for ticket took 2 hours!"
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Khuyết điểm: "It could be better if they serve food from Doha to Islamabad."
Ưu: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Ưu: "Nothing amazing. Everything was okay and average."
Khuyết điểm: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."
Khuyết điểm: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Same again the crew were fab"
Ưu: "The cabin crew was fantastic and made the experience very positive."
Khuyết điểm: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."
Ưu: "Food and flight attendants were excellent in Business Class"
Khuyết điểm: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Ưu: "Friendly and helpful staff."
Khuyết điểm: "No entertainment available. A very old plane."
Ưu: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Khuyết điểm: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."
Khuyết điểm: "Nothing"
Ưu: "Food and entertainment"
Khuyết điểm: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."
Ưu: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Khuyết điểm: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."
Ưu: "Terry was wonderful"
Khuyết điểm: "N/A"
Ưu: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"
Ưu: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Khuyết điểm: "Food food food"
Ưu: "Excellent service from the crew. Flight on time."
Khuyết điểm: "food"
Khuyết điểm: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Khuyết điểm: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Khuyết điểm: "Probably the best flight crew I ever had the pleasure of being with."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "The crew was extremely professional. The stewards were beautiful and young not like on US flights.."
Khuyết điểm: "The seats were very uncomfortable, My tail bone was hurting badly and sitting on pillows did not provide any relief. The food was terriable. Not much choice."
Ưu: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Khuyết điểm: "Small seats (I'm fat, so this is my problem really)."
Ưu: "Everything was good!"
Khuyết điểm: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Ưu: "The food and service was great"
Khuyết điểm: "The bathroom could be cleaner :)"
Ưu: "Great personnels!!"
Khuyết điểm: "Overall nothing but great Service!!"
Ưu: "Amazing airline with excellent crew and ground staff ever willing to help!"
Khuyết điểm: "Suggestion: I think it is better if all the children and their parents/ care takers are provided priority seats in front. This will reduce unnecessary annoyance caused to other passengers on long flights and at the same time enhance the experience of the children and their care takers if special attention can be devoted to them."
Ưu: "Food, service, staff at the counter"
Khuyết điểm: "Cant think of any"
Khuyết điểm: "You do a sorry job of keeping couples in seated side by side my wife of 3 days wasn't even in the same row and there were at least three other couples that were done the same way y'all need to pay closer attention to the people that are buying your tickets"
Khuyết điểm: "Plane seemed old and not upkeep. Chair in front of me leaned back to 5 inches from my face, every time he moved, the tray fell. The air seemed to be off in the front of the plane. Was sweating. But when I went to the bathroom in the back, it was cold"
Ưu: "Crew was great"
Khuyết điểm: "Way to crowed and...you know how u see the clown car in a circus...this was a clown plane...seats are horrible just all together a frustrating flight..."
Comfortable seats and good tv. Food and drink service poor
Ưu: "On time departure"
Khuyết điểm: "Check-in at the gate was opened only 40 mins before the flight"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Amazing crew!"
Khuyết điểm: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Ưu: "Friendly crew"
Khuyết điểm: "Free WiFi"
Khuyết điểm: "Delayed flight and the procedures too very long."
Ưu: "I am a very tall man, 205cm, and I am always worried when I travel that I would not get the first raw or emergency seat. But Emirates always pays attention to my problem. And the economy class seats on Emirates have more leg rooms than on other airlines."
Khuyết điểm: "I could not use the onboard wifi on the flight from Jakarta to Dubai (Boeing 777 300er) and from Dubai to Amsterdam (Airbus A380)."
Ưu: "Emirates is always amazing"
Khuyết điểm: "Business Class, lol."
Ưu: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Khuyết điểm: "It was impressive. Can’t yhink of anything."
Ưu: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Khuyết điểm: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Ưu: "departure on time, seat comfort, service okay at time when I expect to have it."
Khuyết điểm: "Departure and arrival at almost mid night which difficult for reach home at night, kids can't wait at airport."
Ưu: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Khuyết điểm: "Restrooms, even before flight took off, smelled of urine like they had not been cleaned. Lines to use them were very long. Leg room SUCKED (and I am not a big person).....maybe 30-31 inches, but my knees were banging up against the seat in front of me!!! I booked this ticket thinking that economy would have more room than US-based carriers and it did not. It did not help to have a very large man spilling over into my seat from the middle seat (although he was very nice....still resent paying for a seat I don't have full "bandwidth" for),"
Ưu: "good entertainment, great staff"
Khuyết điểm: "plane a little older, but all in, it was fine"
Ưu: "Excellent all round.a"
Ưu: "Everything during the flight was lovely"
Khuyết điểm: "But what I really didn’t like was the service they provided at the checking desk in LAX, the staff was a kind of unfriendly. In my opinion they should provide an excellent customer service, but everything I noticed there was unsatisfactory, I love to fly with Emirates but such things will make everyone disappointed."
Khuyết điểm: "EVERYTHING"
Ưu: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Ưu: "There really wasn't much to like, but I suppose the space in the seating was decent. We also did not have any delays in boarding and the flight itself was nice."
Khuyết điểm: "The crew did not even ask customers if they needed water. The food selections were terrible, and then there was no selection at all by the time I had a chance to order my food. I didn't eat barely anything for the whole 12 hr flight. That is the worst situation I have ever been on when flying anywhere. So, yes, I found it horrible for the most part."
Khuyết điểm: "Too cramped in economy. Food good, staff helpful."
Ưu: "Sorry...pushed a button the it disappeared. Will try again... As always, returning home from an international two week trip is always thrilling but exhausting. The hours of travel seem slow. My half table of Advil PM worked wonders though. Gracious service, always willing to help myself and those seated around me. Clean bathroom facilities. Overall, I'm thrilled to be home safely."
Khuyết điểm: "I picked slimly through my food. Nothing seemed too appetizing. The entertainment options were a bit difficult to navigate. Choices were a bit limited as well for a long flight."
Ưu: "Entertainment and drinks."
Khuyết điểm: "My suitcase wasn't delayed by a day, despite having a 16 hour lay over and came damaged! Noone from emirates is responding to my emails!"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others."
Khuyết điểm: "Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group."
Ưu: "The comfort of the flight was unbeatable. The crew was great."
Khuyết điểm: "Lactose free meals were just salmon and potatoes all the time. A bit of creativity is needed. The security check at hyderabad needs to be looked at as we barely made the boarding."
Ưu: "The inflight movie selection and entertainment was very good."
Khuyết điểm: "The food was a bit disappointing."
Ưu: "Cabin crew, very professional"
Ưu: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Khuyết điểm: "none"
Khuyết điểm: "The Crew was very inexperienced and had difficult time in managing the passengers. The food also below par!"
Ưu: "food was ok service was excellent fiji airways good Emirates nice girls and good service"
Khuyết điểm: "we did not like the long wait at Dubai 9 hours in airport is very painful i think that 9 hours wait took most of our energies ."
Ưu: "Had a wonderful trip with many pleasant surprises - kind and efficient crew, tasty meals and a variety to choose from, cameras to see the outside at all times, and special treats for kids (photo, travel pack, meals, etc). Looking forward to the next trip on Emirates!"
Ưu: "Everything was good"
Ưu: "I appreciate the shuttle service that Emirate provided from my hotel to Nice Airport. The food was good and the crew was very attentive."
Khuyết điểm: "Not very enjoyable especially your cabin crew was not courteous"
Ưu: "Everything. Emirates is fantastic. Great service more room in economy than others."
Khuyết điểm: "Nothing."
Ưu: "I say that everything was good but overall "excellent" because it is hard to fly for hours upon hours and say that it was excellent. All considered, it was good while Emirates (compared to other carriers) is excellent. These huge airplanes are amazing!"
Khuyết điểm: "Flying for hours upon hours but nobody can do anything about that. Africa has a routine, including this flight, of filling the cabin full of chemicals - for insects? Prepare to cover your head and face!"
Ưu: "Very clean and comfortable. Staff very attentive."
Khuyết điểm: "Many sick passengers on board."
Ưu: "Staff was very nice and calming, especially during heavy turbulence. Food was pretty good. Pizza was delicious. Seats we're comfy, plane was extremely clean. Love the ceiling "stars" Best airline i've ever flown with."
Ưu: "Aircrafts are new and good"
Khuyết điểm: "The ground staff needs to be more co-ordial and friendly. Am not sure how they are hired but they appear very rude and dry throwing instructions. I travel a lot and in many airlines and whatever the case, staff members of other airlines smile, tell issues if any, suggest solutions and work on it. Emirates staff, it seems, does not know how to talk or smile."
Ưu: "Check-in counter associate was very rude and the wait was too long"
Khuyết điểm: "The wait and the treatment without any greetings or respect"
Ưu: "Service was phenomenal as well as quality of food and entertainment."
Khuyết điểm: "I can not say anything was wrong at all."
Ưu: "I had an empty seat next to me"
Khuyết điểm: "A big lady sat in the empty seat because it was on the isle....dang it"
Ưu: "Great entertainment options. Good tasting dinner and pizza. Decently comfortable seats:good recline, nice headrests, and sufficient leg room, but the seat and back pads were hard."
Khuyết điểm: "Smoked salmon is gross for on a plane,even just as an appetizer. Meals were skimpy (dinner, apple/granola bar, pizza snack) for such a long 8+ hour flight. Collecting blankets & headphones well before landing was inconsiderate (I was COLD for the last 40+ minutes, and couldn't watch anything or listen to music for the last 30 minutes). Flight attendants needed to offer pens for customs forms."
Ưu: "Good service good leg room swift boarding and off boarding"
Khuyết điểm: "Baggage took close to 2 hours to get to baggage claim on return trip"
Ưu: "Entertainment great."
Khuyết điểm: "Scratch on screen. WiFi stopped intermittently and too early at end of trip. When disconnected, the 30 minute free allocation kept counting down to zero minutes."
Khuyết điểm: "Occasionally, stewardess would hit me while walking through the aisles. It became extremely annoying."
Khuyết điểm: "There was no wheelchair available at Dubai airport."
Ưu: "Entertainment and the food"
Khuyết điểm: "Can't think of anything I didn't like."
As an elite member i was put in the back - bad Also both flight delay total more than 1 hour
Khuyết điểm: "Kayak really dropped the ball and I have lost the entire cost of the tickets AND the travel insurance which didn't do anything. What a waste!"
Ưu: "On time, early."
Khuyết điểm: "Comfort. Too tight Food. Mediocre in economy"
Ưu: "Everything is ok but too much bumpy"
Khuyết điểm: "Nothing"
Ưu: "Food was good. Seating is very tight. Bathrooms were clean and well-stocked."
Khuyết điểm: "I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination."
Ưu: "Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants"
Khuyết điểm: "Food can be better"
Ưu: "Food, crew, handicap assistant, stewardess"
Khuyết điểm: "No screen/tv"
Ưu: "I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well."
Khuyết điểm: "The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!"
Ưu: "Service was very good"
Khuyết điểm: "Chairs in business class in A 330 were not too good in my view"
Ưu: "Very standard flight overall, but was mostly impressed with how hard they worked to get me a veggie meal when it was not in the system. The staff was super accomodating and very friendly. I had read a lot of things about them losing bags, so I was nervous. Mine came through very quickly from Hong Kong to Tokyo, and I had a stop in between."
Khuyết điểm: "Flight was delayed and it was not mentioned until past boarding time."
Ưu: "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
Khuyết điểm: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
Ưu: "Entertainment was very good. Lots of movie selections."
Khuyết điểm: "Only serving tea and coffee for breakfast."
Ưu: "Professional good food toilet clean"
Khuyết điểm: "Professional good food toilet clean"
Khuyết điểm: "Smell was so bad during flight"
Ưu: "Food, entertainment OK"
Khuyết điểm: "China Airlines is obsessed with weighing carry-on luggage. They weigh it when you check your bags, and they weigh it again at the gate. What I am I supposed to do at the gate? Throw my stuff away?"
Khuyết điểm: "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
Ưu: "Very bad service.. I request for help on the plane and no one showed up to help me."
Ưu: "The crew is always very helpful and polite go out of your way to make you comfortable I have a slight disability that they accommodate when possible"
Khuyết điểm: "Who was a good trip there was nothing I did not like everything that I expected the food could have been a little bit better but it wasn't bad"
Ưu: "I liked the movies, and the leg room in the economy section."
Khuyết điểm: "I don't like yogurt."
Ưu: "I was able to upgrade to economy plus at check in, food was good and service was good no complaints. Aircraft was new and clean."
Khuyết điểm: "Flight was booked to capacity."
Ưu: "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
Khuyết điểm: "I like everything"
Ưu: "Good staff, new planes, polite and efficient"
Khuyết điểm: "Delayed multiple times."
Ưu: "Good price."
Khuyết điểm: "Late 90 minutes fly. The service is not good."
Ưu: "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
Khuyết điểm: "I was pleased with everything."
Ưu: "Love the air plane fly with. Seat is ok , food is better compare with Americans airline industry, but no compare with Korean airline ."
Khuyết điểm: "The food is small tray , nothing special , silverware is plastic not like Korean Air or AsianaAirlines are stainless. Entertaining have a lot choice . But the screen is terrible small and old look . Can’t see clear with reading glasses."
Ưu: "Easy flight from TPE to SIN. The plane was clean and the crew were attentive and pleasant."
Khuyết điểm: "The plane was older and starting to show signs of wear and tear. The snacks were okay, but the meal served was nearly inedible. Limited selection of beverages. The entertainment system was slow and did not contain as much content as other international lines I've flown."
Ưu: "what else can I ask for , fast boarding good service"
Ưu: "my family like the food and A lot of choice for movies, will flight again , way to go China Airlines"
Ưu: "They operate the Airbus A350, a nice very modern plane on this route"
Khuyết điểm: "Food seemed rehydrated"
Ưu: "The economy class seats are actually some of the best to sleep in!"
Khuyết điểm: "Seat assignments are not given until you check in at the desk. I bought this flight many months in advance and could not choose my seat at that time. I then tried to get a seat when I was sent an email saying "check into your flight and reserve your seat". Websight would not let me do either so I went to check into my flight earlier then normal only to find out that my only option was middle seat. Tried to change the seat and was given the run around to go to different gates, which I did and the attendant just kept telling me to go to a different gate. Very frustrating and very uncaring and unfriendly attendants. This was a super long flight and very uncomfortable. I will consider another airline when making my next travel booking."
Khuyết điểm: "The next phase in Taipei the following day was just the same circus as CA handed us (without clear information or announcements) off to any available carrier to get us to our intended destinations, again not communicating well; Turned over to Eva Air - who seemed to have the situation under control and knew how to communicate - loud and clear - to all customers - what we were going to be doing and when and why. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers)."
Ưu: "Affordable efficient"
Khuyết điểm: "Food just so so"
Ưu: "Exactly what you would want a flight to be!"
Ưu: "Crew was professional and very courteous. Helpful staff. Nice smooth flight over."
Khuyết điểm: "offer water more often"
Khuyết điểm: "The food can be improved. It was my least favorite about flying with China Airlines."
Ưu: "Great atmosphere on the plane and very clean."
Khuyết điểm: "I would have liked to have more vegetarian and vegan food options on board the aircraft."
Ưu: "Had entertainment that was similiar to international flights in Delta"
Khuyết điểm: "The food was pretty bad with bread being stale/tough and some of the main courses too greesy to eat."
Ưu: "I've been taking CI to Taiwan since I was a little kid. My flight to Seoul via Taipei was a bit uncomfortable bc the flight was fully packed and even though I had an aisle seat, the person sitting in the middle was hogging up all my space . Once I landed in Taipei and went on next flight to my destination at Seoul, that flight was much more comfortable and less people. On my return direct flight from Taipei to JFK seats were comfy and service is always attentive. I enjoy taking china airlines and can always rely on their service and clean planes"
Khuyết điểm: "The new interior decoration seems outdated and gives a weird vibe."
Khuyết điểm: "Even though we had reserved seating, they changed the seating and gave us crappy seats."
Khuyết điểm: "The cost public transportation made miss the flight and i had to buy a new ticket and i was not helped at All when i called the company"
Ưu: "Would recommend it!"
Ưu: "Seats were quiet comfy, great movie selection on a personal touch screen tv, delicious meals and drinks."
Khuyết điểm: "Not enough toilet rooms for the amount of the passengers it caries"
Ưu: "Entertainment system and the interior of the plane cabin."
Khuyết điểm: "Crammed seats and how one female flight attendant yelled at a passenger out of impatience."