Ưu: "The crew was professional and super friendly."
Khuyết điểm: "Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it."
Khuyết điểm: "Nothing."
Ưu: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Ưu: "Crew is responsive to requests, and very polite."
Khuyết điểm: "Cabin temperature was 81F during the night, making it too hot to sleep."
Ưu: "Crew was very friendly and the service was reasonably good."
Khuyết điểm: "Seats were not very comfortable."
Khuyết điểm: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ưu: "The crew was very good."
Ưu: "The crew was fantastic and the food was very nice."
Khuyết điểm: "It really would have been nice to have a vegetarian option!"
Khuyết điểm: "Good"
Ưu: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Khuyết điểm: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
Ưu: "Staff Many empty seats"
Ưu: "The flight attendants were so nice and the food was really good."
Ưu: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Khuyết điểm: "The lounge was somehow poor and noisy because of the airport constructions."
Ưu: "Smooth boarding and smiley staff."
Khuyết điểm: "No tv/ intertainment on the plane"
Khuyết điểm: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."
Ưu: "The food and the very friendly and courteous flight attendants."
Ưu: "Take off and landing was smooth. Stewardesses were very helpful."
Ưu: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Khuyết điểm: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."
Ưu: "Service and crew were good, very kind and accommodating!"
Khuyết điểm: "The layover at Narita airport was rather short to do some duty free shopping to bring home to U.S."
Khuyết điểm: "I was pleased with all."
Ưu: "crew was professional and very attentive and beer and wine on the flight."
Khuyết điểm: "wish they had more movies choices from the u.s."
Ưu: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Khuyết điểm: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
Ưu: "Great airline!"
Khuyết điểm: "some of the gates can be long walk"
Ưu: "Very convenient and generally positive experience on this flight. Modern aircraft as well."
Khuyết điểm: "Small seats, what do you expect from economy."
Ưu: "Friendly flight attendants, clean toilets"
Khuyết điểm: "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
Ưu: "Flight on time."
Khuyết điểm: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
Ưu: "The crew was very efficient and the food was also good"
Khuyết điểm: "You should add some veg dishes"
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Ưu: "Love the staff, helpful and polite!"
Ưu: "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
Khuyết điểm: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
Ưu: "I love ANA airlines ❤"
Ưu: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Khuyết điểm: "N/A"
Ưu: "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
Khuyết điểm: "The only gripe for me would be the movie selection. There are not that many choices."
Ưu: "Staff are very attentive and helpful; the entertainment system is top class"
Khuyết điểm: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
Ưu: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Khuyết điểm: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."
Ưu: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Khuyết điểm: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."
Ưu: "Service and so much free drink."
Khuyết điểm: "Nothing"
Khuyết điểm: "None"
Ưu: "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
Ưu: "the crew was friendly and efficient."
Khuyết điểm: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."
Khuyết điểm: "Long security lines"
Ưu: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."
Ưu: "Food very good.. I like it. I will go again. I want to come back"
The quality of Qatar airways has dropped significantly compared to 2019. Same flight (origin, destination). For an economy flight I was blown away in 2019 by their attention to the traveler and details to make it comfortable. In 2022 it is just like any other airways herding “people”.
Worst experience, slow boarding due to bus transports, crew are rude and flight was delayed for more than 1 hr and nothing was offered during the wait. One of my worst flights.
Lahore to Doha was great but Doha to JFK using American Airlines was horrendous
They made everyone go through the same line weather it was wheel chair or not had to wait slot longer seats are also small hurts my legs when flight is finished
Cancelled flight at the last minute, tried to sell the same ticket for triple the price.. very poor service
The three people behind us continued kicking our seats and after two attempts to resolve, they got aggressive and loud. Very uncomfortable and frustrating for 15 hours flying.
Khuyết điểm: "Keeping flights and terminals accurate and on time. Not loosing thousands of dollars of my belongings they lost my luggage"
Ưu: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Khuyết điểm: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Ưu: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Ưu: "Crew was great, but food I like more like Emirates."
Khuyết điểm: "No headphones and was not possible to watch movie."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "Breakfast was good; the first meal was average"
Khuyết điểm: "Mu luggage got broken"
Ưu: "Crew, food."
Khuyết điểm: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."
Ưu: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Ưu: "The crew was amazing and welcoming and warm."
Khuyết điểm: "The toilets was not clean and the boarding delayed without any explanation"
Ưu: "Seat was comfortable."
Khuyết điểm: "transit timing was a bit hectic."
Ưu: "Stuff are so excellent clean plane good food"
Khuyết điểm: "Great selection of movies and the food was really good as well."
Ưu: "Attentive crew, good menu"
Khuyết điểm: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Ưu: "Plane design was nice"
Khuyết điểm: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Khuyết điểm: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."
Ưu: "seat space with leg room."
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "qatar airways"
Khuyết điểm: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Ưu: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Khuyết điểm: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Ưu: "The food and service."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Khuyết điểm: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Ưu: "From boarding to landing, I had a great flight. Flight was from NYC to Jakarta via Doha. Flight on a b777 to Jakarta and b787 to Jakarta. Plane had plenty of legroom and nicely designed entertainment system. Service was world class. About every hour or so, a crew member would ask if we wanted drinks. Food was great, had 3 choices of entrees for each meal."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "I liked how kind and attentive the staff were."
Khuyết điểm: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Khuyết điểm: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."
Ưu: "Office staff was cooperative Overall flight was good"
Khuyết điểm: "Ground crew was rude in behavior - not all but briefing counter staff"
Khuyết điểm: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Khuyết điểm: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."
Khuyết điểm: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Khuyết điểm: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."
Ưu: "The plane number one is very good but the onther one to cairo is good not like the first"
Ưu: "I liked everything about the flight and the service was great!"
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Khuyết điểm: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "Service was very good"
Ưu: "Todo estuvo prfecto"
Khuyết điểm: "La comida no es nada del otro mundo"
Ưu: "On time, good crew, easy connection."
Khuyết điểm: "Hard and tight seats for such long night flight."
Ưu: "Good staff and service"
Khuyết điểm: "Require more leg room"
Check in and boarding was slow and way over crowded. My seat on the plane was insanely uncomfortable, like sitting on a stone.
I booked the air tickets through Kayak for traveling to India. I wasn't sure how to tackle the ticket booking process but it was so much easy with the Kayak , Surprisingly I even found the Indian branch of Kayak which I used for the domestic travel. All in all , it's most convenient site to use here as well as abroad. I will definitely use Kayak for my future travels.
Seats on economy are so tiny. I’m just 174 cm and my legs were squeezed so much.
Seats in economy could be a little wider. Flight from Dubai to Maa had better seats. Everything else was good.
meal portion used to be bigger.
Thank you for everything No comment 👌👌
Ưu: "Excellent care of crew to ensure social distancing is adhered at all times."
Ưu: "Friendly crew"
Khuyết điểm: "It was okay"
Ưu: "Fast boarding, on time, movies."
Khuyết điểm: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "Great crew. Very polite."
Khuyết điểm: "Overcrowded plane. Uncomfortable seats. No room to move around."
Khuyết điểm: "The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better."
Ưu: "Food and entertainment"
Khuyết điểm: "Baggage damaged"
Ưu: "flight was very empty, so crew very accommodating. boarding simple with so few"
Ưu: "Flight crew were excellent."
Ưu: "Direct flight"
Khuyết điểm: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Ưu: "The flight was on time and the crew was nice."
Khuyết điểm: "The entertainment options and food were outdated and very much unpleasant. Probably the ground staff was careless, thus, they just broke my one baggage in that transit."
Khuyết điểm: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Ưu: "The cabin crew worked hard and were extremely professional and friendly. they are to be commended for this!"
Ưu: "We liked the service that was given, the crew member was nice."
Khuyết điểm: "We didn’t like how are seats were all messed up, my kids, my wife had all different seatings."
Ưu: "This is the most messed up money making strategy I have seen at airlines."
Khuyết điểm: "Breakfast could have been a bit better"
Ưu: "I love everything and I will flight with them again . A very positive experience."
Ưu: "Nothing really. Packed like sardines in seats which are too narrow."
Khuyết điểm: "2 hour delay at DFW because other flights de icing Diverted in mid Atlantic to Dublin because of problems with toilets. Waited 2-3 hours there. Missed connecting flight from Dubai to BLR. Only good thing was that Emirates gave me a boarding pass to a later flight and a meal voucher that was accepted with bad grace by the barista at terminal B Costas. Two of the meal voucher choices Cozi & Burger King had gone out of business!"
Ưu: "The big tv on the seat backs."
Khuyết điểm: "The seats were too close to each other."
Khuyết điểm: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."
Ưu: "Food ,seat,everything was just great"
Khuyết điểm: "Presssigned seats were horrible. Middle 2 of the 4 seater."
Ưu: "Loved the entertainment options."
Khuyết điểm: "Food was horrible. Yuck."
Ưu: "everything was very nice!"
Ưu: "Not much."
Khuyết điểm: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
Ưu: "Great Business class! Excellent service."
Khuyết điểm: "Food wasn't as good as other middle eastern airlines."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Excellent service and accommodation in business class. Could not have asked for more"
Khuyết điểm: "Nothing to memtion"
Ưu: "Friendly crew, great extras, great food. Superior experience with this airline."
Ưu: "Services and schedule and on time departures and arrivals."
Ưu: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Khuyết điểm: "Boarding process is the one area that could be improved."
Ưu: "Lots of leg room in a very comfy seat. Great cabin service from friendly and helpful cabin staff. Great entertainment options. Thankyou"
Ưu: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."
Ưu: "Crew and entertainment"
Ưu: "Efficient, clean, friendly"
Khuyết điểm: "None comes to mind"
Ưu: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."
Ưu: "it was a very nice experience. The leg room was good for economy. If one is comfortable they then enjoy all the accoutrements . food was good, entertainment, and staff was very good. there's always one when asked for help with a question would be every helpful all in all nicely done"
Ưu: "Flight was smooth with lovely crew. Boarding process went without hitch."
Khuyết điểm: "Checkin crew were not that friendly. I was transiting from JFK and I was asked to remove a special item from my checked in bag as it was fragile . So I had to put it in my hand luggage. However in Dubai, the Check-in crew refused to allow me to board and I ended up paying $180 to have my hand bag checked in. This was unfair as the device I had to put in my carryon had it'seems weight already added to my allowed luggage."
Flight from Seattle to Reno was cancelled. Didn’t find out until we got to the transfer desk at SEA. Weren’t able to get first class seats on next flight out the next day.
Check in process was pretty long. We arrived at the airport almost 2 hours ahead, but were almost last on the line. Try to arrive to the airport 3 hours ahead, just in case. Flight was great. Staff was really nice, the meals were amazing and the entertainment was fantastic. Overall experience was good, except one major item. One of my bags was lost. The bags were supposed to go directly to my final destination of Albania, and transferred directly from Turkish Airlines to Air Albania. I still haven't received my bag, and don't even know where it is or who should be responsible (either Turkish airlines or Air Albania). Communication with each airline is difficult, with no updates and not very good communication....
Awesome thanks to the crew
Very good experience . Will fly again and will recommend friends and family to fly THY
We LOVE flying with Turkish airlines. So many little perks
Ưu: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Khuyết điểm: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Ưu: "Pilot's landing was top noch."
Khuyết điểm: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Ưu: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."
Khuyết điểm: "Food"
Ưu: "The crew were friendly and responsive"
Khuyết điểm: "N/A"
Ưu: "One of the flight attendants was rude"
Ưu: "The flight was on time , The crew was very professional ."
Khuyết điểm: "The online check in wasn’t possible so I wasn’t able to choose my seat."
Khuyết điểm: "Leg room Food choices"
Ưu: "I liked there constant passing of water, food ."
Ưu: "Seats and bathrooms were big"
Khuyết điểm: "Service was extremely slow. I kept having to ask for more water all the time. Flight attendants were nice, but not well trained. Food quality was pretty poor, especially for international business class"
Ưu: "I was upgraded. Food was great"
Khuyết điểm: "Flight was late"
Ưu: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Khuyết điểm: "The seats are cramped just like any other airline."
Khuyết điểm: "Turkish airlines used to be airline offering good food, now you only get sendwich"
Ưu: "Turkish Airlines is a wonderful airline. The service was excellent and the food was delicious and plentiful. They are organized and helpful. On time and smooth flying and landing."
Khuyết điểm: "Seats are very tight (for those of us who always have to fly economy). Wish there was more legroom."
Ưu: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"
Ưu: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Khuyết điểm: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Khuyết điểm: "Poor boarding one hour late , security people yelling, 4 gate changes food so so. Will not use airline Again..."
Khuyết điểm: "Flight attendants need to be friendly ."
Ưu: "Food and service were good ,good entertainment"
Khuyết điểm: "Seats were really uncomfortable ,there were problems with boarding ,good wasn't sufficient"
Ưu: "Flight was on time and seating spacious."
Khuyết điểm: "Preboarding seating was rather limited and the food basic."
Ưu: "I was pleasantly surprised by quality of what i would call "domestic" flight..."
Khuyết điểm: "I think Turkish airline need to bring a bit more organization in boarding (it felt like original Southwest boarding process -- first come/first served or get in queue and hurry up wait (depending on one's point of view)..."
Khuyết điểm: "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."
Ưu: "Good food and courteous service."
Khuyết điểm: "I was crowded in amongst a family who decided to camp in my row of 3 seats. (Literally, on the floor.) I could not move because I needed the bulkhead and aisle seat to stretch my legs. I am a Diabetic and needed it for circulation. I did not say anything but, the stewardess should have made one of the people go back to their seat as he was wedged near the window and sitting on the floor. It made my 13.25 hours trip very uncomfortable. They had a child with them so, I didn't wish to complain while on board."
Ưu: "am very satisfaction with my flight, Food was excellent .also the service to.I am so happy I chose kayak"
Ưu: "Amenitied were great. We even arrived significantly early."
Ưu: "Not trying to be flattering here but it really is a good airline."
Ưu: "It was a smooth flight."
Khuyết điểm: "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."
Ưu: "I liked the friendly staff and regular drink, hot wash cloth, and food."
Khuyết điểm: "Bringing a hot wash cloth around just before landing after flying all night would be refreshing. I think it would give people the next best thing to a hot shower. I should have picked an isle seat. I was on a 10 plus hour flight and felt trapped and my isle guy had his headphones in or slept all but one small break in that 11 hours. I felt abit claustrophobic."
Ưu: "The free hotel provided by Turkish airline is very nice too."
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "Turkish Airlines has some of the best amenities of any airline: great meals (and often), clean planes, plus two free checked bags for flights between Middle East and USA."
Khuyết điểm: "The plane was overbooked with MANY seats having been doubly assigned. After more than half an hour we were given a new seat assignment (in first class! Business class had already been filled with other double bookings!). They did their best to accommodate everyone though and the remainder of the flight was very pleasant."
Ưu: "The flight was fine, the crew courteous and everything was ok until I got to my destination."
Khuyết điểm: "It turns out my checked luggage never made it to Budapest and the people at the airport did nothing to help with the fact that I had nothing on me because of that. They took my information to deliver the suitcase but since the luggage would not reach me for at least a week they did nothing to compensate for the fact that all I had on me were some books and my computer. I had to buy all new toiletries and since I am travelling for work basically had nothing to wear for my meetings. This was a really bad experience"
Ưu: "Excellent and cooperative staff. It was a smooth flight."
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Khuyết điểm: "always same food and poor conditining"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Ability to choose my seat when I checked in online, ability to get a free hotel stay for my overnight layover"
Khuyết điểm: "Food was so-so; the specific flight attendant's service could have been better; the multiple security checkpoints; checking passports before the gate was completely unorganized; the flight was slightly delayed (reason unknown) - didn't help that we had to be bussed to another gate to reach our actual airplane"
Khuyết điểm: "We reserved the seats we wanted on all our flights. On every leg of out trip Turkish Air reassigned us to very poor inside seats without notifying us. I will not fly Turkish Air again."
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Khuyết điểm: "The return flight and it's connection were delayed for over 2 hours because of unspecified reasons. We just sat on the runway with no explanation"
Ưu: "Only check in with business line and fast track"
Khuyết điểm: "Same bus with economy passergers there are not Enugu room for my hand bags the crew wait all economy passengers to load and close the doors the they start to serve us and there r no interterments on the aircraft Business class in Turkish air line worse the economy class in qatar airways or Emirates or ethad"