Ground Staff in SFO were rude
Breakfast should be more real not frozen & heated stuff Lunch & dinner were also terrible. Seats were very cramped to say the least. Doesn't deserve the rating it gets
The easy transition and before time arrival. Comfortable flight
food could have been better.
More variety in the economy class food.
Boarding in Lahore is slow
Ưu: "Good service by crew."
Khuyết điểm: "Online check in was not working which meant long line to check in at airport."
Ưu: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Khuyết điểm: "Just don't like all the trips to and from flights on the bus at Doha."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Convince, as this is good direct flight from Nagpur."
Khuyết điểm: "Improve quality of crew and service from Doha to Nagpur sector."
Ưu: "Uneventful flight. Baby in next row only cried intermittently"
Khuyết điểm: "Please place crying babies in a sound-proof compartment"
Khuyết điểm: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Ưu: "The crew was amazing:)"
Khuyết điểm: "The availability to have vegan meals...."
Khuyết điểm: "Food"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Ưu: "The ease of connection from New York to Nagpur. It was a breeze."
Khuyết điểm: "My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!"
Ưu: "They do their job well"
Ưu: "air hostess very nice polite five star"
Khuyết điểm: "seat alloted"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Bathrooms"
Khuyết điểm: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"
Ưu: "Seat was comfortable entertainment was nice food was excellent"
Khuyết điểm: "Nothing"
Ưu: "Every aspect of flight was wonderful, though I’m sure that fly"
Ưu: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Ưu: "Selection of alcohol."
Khuyết điểm: "The selection of food."
Ưu: "Being able to sleep."
Khuyết điểm: "Food was not good. Rice was not fully cooked."
Khuyết điểm: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Ưu: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Khuyết điểm: "Dnt have anything to say what I dnt like. Everything is great."
Ưu: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Had a great experience with this flight"
Khuyết điểm: "Nothing"
Khuyết điểm: "Poor choice of inflight movies"
Ưu: "great service, food, friendliness of staff, clean plane"
Khuyết điểm: "nothing"
Ưu: "service, cleanliness"
Khuyết điểm: "seats too narrow, but understandable"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Food quality needs to improve, some chairs can't recline."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Amicable staff"
Khuyết điểm: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."
Ưu: "Comfortable wide seats, good service"
Good flight- comfortable seating, clean inflight, caring air hostess/service and food, and on time arrival.
Khuyết điểm: "Providing hotel for connecting flights"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Khuyết điểm: "Seating"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Double seat on economy class upper deck"
Ưu: "Crew was kind, attentive, funny, and engaging. The best."
Khuyết điểm: "A warning about landing in Dubai, and being put on a bus to the terminal"
Ưu: "Crew was ok Food was good Seats were comfortable"
Khuyết điểm: "Overall was good and we definitely travel again"
Khuyết điểm: "There is nothing to improve. I wish other airlines can learn from them."
Ưu: "I had the whole row. Food pretty good for economy. Good movies"
Khuyết điểm: "Aircraft was very old"
Ưu: "Good leg room, comfortable"
Khuyết điểm: "Food not that good, mostly cold, games for children didn't work, service used to be better"
Ưu: "Comfort and food, good seats but extra cost."
Khuyết điểm: "Bad value Internet in this day and age."
Khuyết điểm: "Ahmedabad is the worst of Indian international airports. Emirates can't manage that zoo."
Ưu: "Crew were helpful & friendly."
Khuyết điểm: "No vegetarian food."
Ưu: "The crew was excellent and the food is very good. The portions were good and the drink selection is excellent."
Khuyết điểm: "The seating room is poor for someone who is 6'2" tall. My wife had issues with her ankles swelling. When we tried to get a cold compress to put on them we never received it. We also asked for some fruit instead of the pizza snack and didn't receive it either. I know you don't have much control over passengers, but we had a two year old child in our seating area and it screamed and cried virtually the entire 14 hour flight. Very annoying."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "The seats with enough legs room"
Khuyết điểm: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"
Ưu: "Professionalism of flight crew. Movie & entertainment selection. Overall cleanliness of aircraft."
Khuyết điểm: "Ground crew was not well organized. Lacked attention and professionalism. Bad way to start a flight."
Ưu: "Crew were excellent , very pleasant and helpful"
Khuyết điểm: "Food was horrible , not much options for vegans"
Ưu: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Khuyết điểm: "None"
Ưu: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Ưu: "Everyone was nice and attentive nice meals"
Ưu: "I liked the food and entertainment only."
Khuyết điểm: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
Ưu: "Service and entertainment options made the 13 hour flight go very smoothly. Emirates crew is the best, always smiling and helpful."
Ưu: "I love the value for the money and the friendliness of the staff--will definitely fly this airline again!"
Khuyết điểm: "They ran out of a meal option, which meant that 1/4 of the plan didn't eat because they didn't like or couldn't have the other option."
Ưu: "Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!"
Ưu: "Nothing at all"
Khuyết điểm: "Flighet delay"
Ưu: "Friendly staff, great selection of entertainment!"
Khuyết điểm: "There was nothing to not like"
Ưu: "The entertainment options were great! And, they have free wine with meals."
Khuyết điểm: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Ưu: "Friendly, accommodating, and professional service!"
Ưu: "Crew and food are great."
Khuyết điểm: "Great in-seat entertainment choices with ICE but screen resolution and touch sensitivity were terrible. Time to upgrade your equipment!"
Ưu: "Efficient, clean, friendly"
Khuyết điểm: "None comes to mind"
Ưu: "Everything was great. I didn't want to get off the plane."
Khuyết điểm: "Nothing"
Ưu: "I was expecting something similar to last year. Unfortunately, my screen did not work and when I switched seats the seat would not recline properly. On the flight back from DXB-MCO they ran out of lamb only had chicken."
Khuyết điểm: "Please see above"
Ưu: "Flight leg space and inflight crew are good"
Khuyết điểm: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Ưu: "Emirates crew have been amazing in every point of our journey!"
Ưu: "The flight was empty and the luxury to choose your open row of seats"
Khuyết điểm: "food"
Khuyết điểm: "They cancelled the flight I want to have my money back"
Khuyết điểm: "Our flight was delayed a total of 6 hours. We were notified of the original two hour delay but we sat on the plane for hours due to plane trouble. This is in addition to the actual 8hr flight. Very unpleasant experience which is surprising for a reputable airline"
Ưu: "Crew took a post card photo of whole family .. Provided toys ..books for kids .. Small things but made difference.. Crew were nice and fast"
Khuyết điểm: "Food was not good chicken smelled .. Taste not good"
Khuyết điểm: "The airline lost my bag in transit. It took them 4 days for me to get it."
Ưu: "My flight was very comfortable, and the staff was very attentive."
Khuyết điểm: "I was not able to choose my seat for this flight"
Khuyết điểm: "gooood"
Ưu: "Loved the staff, very friendly and extremely accommodation nothing was too much trouble. Very comfortable"
Khuyết điểm: "not comfort"
My connected flight from Warsaw was late. We have to run to the gate in Istanbul. Our bags did not arrive to Boston with us. Three days later we still do not have them.
Great service on flight. Seats were close together and hard to get comfortable. Flight was two hours delayed.
Turkish Airline is absolutely terrible!
Staff is excellent. Friendly and helpful. Food was quite good. Boarding process is smooth and quick, and our flight was timely.
You made me miss this flight, you are stranding us in Houston, 4 1/2 hours from Dallas.
More vegetarian options for food even in business class. The staff was excellent. Boarding can be messy. I would really appreciate it if Turkish starts to look for better eco-friend options. The amount of plastic produced by each meal and throughout the flight is insane.
Khuyết điểm: "Horrible food, crew wasn’t nice"
Khuyết điểm: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Ưu: "Everything was awesome!"
Khuyết điểm: "Nothing really."
Khuyết điểm: "Air conditioning didn't work!!"
Ưu: "Food and entertainment were particularly excellent. Seats were comfortable. No complaints once on board."
Khuyết điểm: "The flight was delayed without any real indication as to why it was being delayed."
Khuyết điểm: "I like the food and the service."
Ưu: "Food was good. One thing I like about Turkish Arilines is that the plastic containers they use for food are a variety of shapes and sizes. This really helps the food service seem less industrial."
Khuyết điểm: "Check-in was ludicrously slow, though that may have been due more to customers than to staff... Entertainment system at my seat not functioning."
Ưu: "The flight was slightly comfortable, there were more food and snacks options than in other aircraft companies."
Khuyết điểm: "Some of the crew were very rude, making a point to show you that they were hassled by serving you. I thought that was poor service. The seats weren't all working so while the passenger in front of me reclined, my seat wouldn't making for a very uncomfortable flight. I thought the entire aircraft needed either renovation or retirement altogether. Old TVs and non-functioning seats, all made me kind scared of where I was tbh."
Khuyết điểm: "They took over 6 hours to decide if the missed and overbooked flight would be free or an additional $1000 (which they originally demanded). Spent over 30 hours in the airport with no help from the airline - NEVER AGAIN"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "They lost my check in bag and are offering no compensation whatsoever. I have to buy malaria medication and clothes"
Khuyết điểm: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
Ưu: "Leg room is better than any other airline"
Khuyết điểm: "Flight attendants are cold and act like they hate their jobs."
Khuyết điểm: "I have a flight that i booked to istanbul for my self and my fiance over 1000 and was not refunded anything when it was not my fault rhat i could not go to istanbul.on holiday with fiance meeting me there ..visa were stopped because of politics and turkish airlines and Yamaha .com would not refund my money terrible way ro steal off people"
Ưu: "No any trouble during flight."
Khuyết điểm: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."
Khuyết điểm: "They didn't have my special meal"
Khuyết điểm: "I like everything"
Ưu: "Food drink"
Khuyết điểm: "Knee room tight"
Ưu: "I really liked the whole experience and would only highly recommend Turkish airlines"
Khuyết điểm: "I was happy with everything"
Khuyết điểm: "Original flight was delayed and this was the next flight had to wait 6 hours"
Khuyết điểm: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Khuyết điểm: "terrible delays and little assistance in Warsaw from turkish airline desk"
Ưu: "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
Khuyết điểm: "Nothing , it was all good"
Ưu: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Khuyết điểm: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Ưu: "Entertainment is good, many movies and games for kids."
Khuyết điểm: "Flight attendants are rude and food was terrible! No menu and no selection to choose."
Khuyết điểm: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
Khuyết điểm: "Return flight from Delhi to Istanbul to Houston cancelled on Jan 8 2017 due to bad weather in Istanbul. Extremely poor to non-existent process in communicating and rerouting passengers. Frustrating to me and monumental time loss for business travellers like me."
Khuyết điểm: "Old air planes, bad airport instantly, not attractive food."
Ưu: "Availability on movies to watch"
Khuyết điểm: "I've been flying to Greece for many years and this was the worst flight I've ever had! The flight was over packed. My fiancé and I did not get the seats I originally selected. Seats were so small and extremely uncomfortable. We had to wait for about 30' before we took off WITHOUT air conditioning!! That was miserable!!!! Last, I found HAIR in my food!!! Although, the flight we took from Atlanta to Instanbul was one of the best flights I've ever have taken. Mixed emotions.."
Ưu: "Nothing, will never use this airline again."
Khuyết điểm: "Worst customer service. Very uncaring and rude. Worst airline I have seen and I have traveled with many. Had doubts about using Turkish and a little less expensive ticket turned out to be the most expensive in many ways. Went to the gate 17 minutes early and the agents and the plane was there but was refused entry and was lied and told to go to gate 215 and missed the flight even though there were empty seats on the plane. Asked for help at the other gate but was given the run around and ignored by everyone and told to go to gate 214. After I went to gate 214 was told to go to customer service lower level. Turkish airline supervisor Mustafa Bogaz at Istanbul customer service held a grudge because I was upset and yelled at one of the supervisors and he told Mustafa and everyone not to help me and wanted to get back at me and said penalty in front of me to the customer service member I was speaking with. Mustafa lied and would not put me on a connecting flight and said I had to pay penalty and wait 24 hours. Told me to go to customer service outside the airport and would not call them after I told him I was ready to pay for a connecting flight and could not wait 24 hours and needed to go to work. Even though an American citizen was told needed a visa after waiting 1 hour in line and had to pay to exit the airport. The machine didn't work and the credit card was refused. Got stuck at the airport for 24 hours and missed work and a family event. Turkey is a hell hole and nothing works. Will never visit again. Mustafa 6 hours later was still holding a grudge and told another customer service member in Turkish in front of me to lie to me and say there was no emergency aisle seat available for the flight the next day. Got an emergency aisle seat the next morning when Mustafa wasn't there. Everyone in the customer service team including other supervisors took Mustafa's side and would not help me and lied. Everyone had no compassion and held a grudge."
Khuyết điểm: "The worst customer service ever. Turkish airlines changes 6 hour transit time we purchased to more than 24 hours transit time and they refuse to help us when we try to change the flight to other day. Because of that we are forced to stay in terminal for morethan a day with out any hotel arrangment. I wouldn't recommend their service to any one. So sad"
Ưu: "Love this airline!!"
Ưu: "The entertainment choices, including live sports, were excellent."
Khuyết điểm: "The boarding was chaotic, and we sat on the tarmac for over an hour."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Everything was perfect during the flight."
Ưu: "That the flight was at most half full. This made it possible to stretch out along a row of three seats to sleep.The cabin crew were very attentive."
Khuyết điểm: "The seats were comfortable, but very difficult to adjust. Leg room was minimal"
Ưu: "flights on time.."
Khuyết điểm: "Our pre-ordered meals were not served"
Ưu: "Smaller plane not as comfortable"
Khuyết điểm: "Not as comfortable, small cramped"
Ưu: "I Am like The Service"
Khuyết điểm: "I Am like everithiry the service and food"