Best inflight service ever
Separate lanes for different groups in gate b2 would have been nice. Instead it was a bad mad rush to the front of the queue.
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room. The choice of Indian movies was not that great!
We enjoyed the flight very much. The flight staff was very helpful and friendly.
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ưu: "Crews sympathy’s"
Khuyết điểm: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Ưu: "Crew were amazing and great entertainment"
Khuyết điểm: "Boarding could be better"
Ưu: "Food, service"
Khuyết điểm: "The space"
Khuyết điểm: "Raise the cabin temperature"
Ưu: "The staff was amazing"
Ưu: "Crew was attentive and made extra effort to meet special requests from passengers."
Ưu: "All crew members are very friendly and helpful, good service."
Khuyết điểm: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ưu: "Yes and yes"
Khuyết điểm: "Not sure because I have never had a better experience."
Ưu: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Khuyết điểm: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Khuyết điểm: "Satisfied service friendly staff overall satisfied."
Ưu: "Overall good"
Khuyết điểm: "Boarding needs better management."
Ưu: "smooth boarding process excellent enterntainment offered food is also quite good"
Khuyết điểm: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Ưu: "Seating was spacious, crew was attentive. Boarding was efficient."
Khuyết điểm: "The food choice was not pleasing to me."
Ưu: "Hotel location is convenient, quite comfortable and clean."
Khuyết điểm: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Ưu: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "everything good"
Khuyết điểm: "need new toilet"
Ưu: "It’s worth it to pay a bit more for the extra legroom seats."
Ưu: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ưu: "Most everything"
Khuyết điểm: "Crying babies made it tough to sleep the whole flight"
Ưu: "Great experience"
Khuyết điểm: "Seating arrangement was bad"
Khuyết điểm: "Crew"
Ưu: "SQ did a great job again. I plan to fly them in the future."
Khuyết điểm: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
Ưu: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Khuyết điểm: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Ưu: "food. schedule was on time"
Ưu: "Service was nice."
Khuyết điểm: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Khuyết điểm: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Ưu: "ending meal was very late like an hour or less before landing"
Khuyết điểm: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Ưu: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ưu: "Overall service, good leg space."
Khuyết điểm: "We were seated in the same section with four babies."
Khuyết điểm: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
Ưu: "Hard to find lounge for bclass users"
Khuyết điểm: "Old plane. Old in flight entertainment."
Ưu: "The food was ok. It didn't set my heart on fire, but I did finish it."
Khuyết điểm: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Ưu: "Entertainment was awesome. Boarding was fast."
Khuyết điểm: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Ưu: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Khuyết điểm: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
Ưu: "The SIA crew is the most gentle and careful I have ever encountered."
Khuyết điểm: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
Ưu: "Aircraft was OK."
Khuyết điểm: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Ưu: "Flight arrived earlier than expected and the flight attendants were good and polite."
Ưu: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Khuyết điểm: "It would have been nice if wifi was free considering it was such a long flight"
Ưu: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ưu: "Spacious, comfortable seat"
The easy transition and before time arrival. Comfortable flight
food could have been better.
I could not able to travel because of the restrictions from srilanka to india, no notification was given to me about that. Then i changed my ticket to get there.
More variety in the economy class food.
Boarding in Lahore is slow
Ưu: "Having social distance space to take a nap"
Khuyết điểm: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."
Ưu: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."
Ưu: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Khuyết điểm: "Just don't like all the trips to and from flights on the bus at Doha."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Khuyết điểm: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Ưu: "The crew was amazing:)"
Khuyết điểm: "The availability to have vegan meals...."
Ưu: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Ưu: "Crew was friendly."
Khuyết điểm: "Food"
Khuyết điểm: "Food"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Ưu: "The ease of connection from New York to Nagpur. It was a breeze."
Khuyết điểm: "My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!"
Ưu: "They do their job well"
Ưu: "air hostess very nice polite five star"
Khuyết điểm: "seat alloted"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Bathrooms"
Ưu: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Ưu: "Selection of alcohol."
Khuyết điểm: "The selection of food."
Ưu: "Being able to sleep."
Khuyết điểm: "Food was not good. Rice was not fully cooked."
Ưu: "Professional courteous friendly and communicative"
Khuyết điểm: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Ưu: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Had a great experience with this flight"
Khuyết điểm: "Nothing"
Khuyết điểm: "Poor choice of inflight movies"
Ưu: "great service, food, friendliness of staff, clean plane"
Khuyết điểm: "nothing"
Ưu: "service, cleanliness"
Khuyết điểm: "seats too narrow, but understandable"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Khuyết điểm: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Flight attendants are helpful from Doha to New York."
Khuyết điểm: "Take the bus from the plane to the terminal in Doha. It was a hassle .from Doha to Dhaka was 3hours delayed without a notice."
Ưu: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."
Ưu: "Comfortable wide seats, good service"
Ưu: "Attentive service ready to appease any request very clean toilets"
Khuyết điểm: "Type of aircraft Films Selections in particular World Group not changed much since April"
Ưu: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
Good flight- comfortable seating, clean inflight, caring air hostess/service and food, and on time arrival.
Khuyết điểm: "Providing hotel for connecting flights"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Khuyết điểm: "Seating"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Double seat on economy class upper deck"
Ưu: "Crew was kind, attentive, funny, and engaging. The best."
Khuyết điểm: "A warning about landing in Dubai, and being put on a bus to the terminal"
Ưu: "Crew was ok Food was good Seats were comfortable"
Khuyết điểm: "Overall was good and we definitely travel again"
Khuyết điểm: "There is nothing to improve. I wish other airlines can learn from them."
Ưu: "I had the whole row. Food pretty good for economy. Good movies"
Khuyết điểm: "Aircraft was very old"
Ưu: "Good leg room, comfortable"
Khuyết điểm: "Food not that good, mostly cold, games for children didn't work, service used to be better"
Ưu: "Comfort and food, good seats but extra cost."
Khuyết điểm: "Bad value Internet in this day and age."
Khuyết điểm: "Ahmedabad is the worst of Indian international airports. Emirates can't manage that zoo."
Ưu: "Crew were helpful & friendly."
Khuyết điểm: "No vegetarian food."
Ưu: "The crew was excellent and the food is very good. The portions were good and the drink selection is excellent."
Khuyết điểm: "The seating room is poor for someone who is 6'2" tall. My wife had issues with her ankles swelling. When we tried to get a cold compress to put on them we never received it. We also asked for some fruit instead of the pizza snack and didn't receive it either. I know you don't have much control over passengers, but we had a two year old child in our seating area and it screamed and cried virtually the entire 14 hour flight. Very annoying."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "The seats with enough legs room"
Khuyết điểm: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"
Ưu: "Professionalism of flight crew. Movie & entertainment selection. Overall cleanliness of aircraft."
Khuyết điểm: "Ground crew was not well organized. Lacked attention and professionalism. Bad way to start a flight."
Ưu: "Crew were excellent , very pleasant and helpful"
Khuyết điểm: "Food was horrible , not much options for vegans"
Ưu: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Khuyết điểm: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."
Ưu: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Khuyết điểm: "None"
Ưu: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Ưu: "Everyone was nice and attentive nice meals"
Ưu: "I liked the food and entertainment only."
Khuyết điểm: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
Ưu: "Service and entertainment options made the 13 hour flight go very smoothly. Emirates crew is the best, always smiling and helpful."
Ưu: "I love the value for the money and the friendliness of the staff--will definitely fly this airline again!"
Khuyết điểm: "They ran out of a meal option, which meant that 1/4 of the plan didn't eat because they didn't like or couldn't have the other option."
Ưu: "Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!"
Ưu: "Nothing at all"
Khuyết điểm: "Flighet delay"
Ưu: "Friendly staff, great selection of entertainment!"
Khuyết điểm: "There was nothing to not like"
Ưu: "The entertainment options were great! And, they have free wine with meals."
Khuyết điểm: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Ưu: "Friendly, accommodating, and professional service!"
Ưu: "Crew and food are great."
Khuyết điểm: "Great in-seat entertainment choices with ICE but screen resolution and touch sensitivity were terrible. Time to upgrade your equipment!"
Ưu: "Efficient, clean, friendly"
Khuyết điểm: "None comes to mind"
Ưu: "Everything was great. I didn't want to get off the plane."
Khuyết điểm: "Nothing"
Ưu: "I was expecting something similar to last year. Unfortunately, my screen did not work and when I switched seats the seat would not recline properly. On the flight back from DXB-MCO they ran out of lamb only had chicken."
Khuyết điểm: "Please see above"
Ưu: "Flight leg space and inflight crew are good"
Khuyết điểm: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Ưu: "Emirates crew have been amazing in every point of our journey!"
Ưu: "The flight was empty and the luxury to choose your open row of seats"
Khuyết điểm: "food"
Khuyết điểm: "They cancelled the flight I want to have my money back"
Khuyết điểm: "Our flight was delayed a total of 6 hours. We were notified of the original two hour delay but we sat on the plane for hours due to plane trouble. This is in addition to the actual 8hr flight. Very unpleasant experience which is surprising for a reputable airline"
Ưu: "Crew took a post card photo of whole family .. Provided toys ..books for kids .. Small things but made difference.. Crew were nice and fast"
Khuyết điểm: "Food was not good chicken smelled .. Taste not good"
Khuyết điểm: "The airline lost my bag in transit. It took them 4 days for me to get it."
Ưu: "My flight was very comfortable, and the staff was very attentive."
Khuyết điểm: "I was not able to choose my seat for this flight"
Khuyết điểm: "gooood"
Ưu: "Loved the staff, very friendly and extremely accommodation nothing was too much trouble. Very comfortable"
Khuyết điểm: "not comfort"
Worst airline ever. Missed connecting flight because of Turkish Air ineptitude and my children were stranded in Istanbul airport for 12 hours. In order to access the hotel that Turkish Air provided, they had to each buy a 50E visa to leave the airport. The hotel was an hour away. There was no food and no drink available. Customer service was incredibly rude and unprofessional throughout. Never ever ever again.
My connected flight from Warsaw was late. We have to run to the gate in Istanbul. Our bags did not arrive to Boston with us. Three days later we still do not have them.
Turkish Airline is absolutely terrible!
Boarding was long and drawn out multiple security checks long lines no priority for business class. Seats were hard and food was mediocre at best. Remote controller was not working and attendant suggested that I deal with it instead of moving me to one of several seats empty in the cabin. Attendants barely spoke English as well which is not acceptable for international flights. Will stick to Qatar Airways from now on.
Ưu: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."
Ưu: "Amazing crew. Great food"
Ưu: "Service, food, comfort, entertainment."
Ưu: "Cabin cree was helpful"
Khuyết điểm: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."
Ưu: "Delays occur, but reputable, customer service oriented airlines do their best to remedy to the disruption and minimize the inconvenience. Reputable, customer service oriented airlines don't leave their passenger stranded."
Khuyết điểm: "Reputable airlines know ahead of time which passengers are at risk of missing their connection and have someone waiting at the arrival gate to quickly take them to the next departure gate, while the next flight waits a few extra minutes (because we only missed boarding by a few minutes)"
Khuyết điểm: "1 hour delay due to weather"
Ưu: "The crew was amazing and service was very professional."
Khuyết điểm: "Lower prices!"
Ưu: "Helpful crew, good food, smooth flight."
Ưu: "Service food timely departure"
Khuyết điểm: "Nothing to dislike"
Ưu: "Again the service was amazing and great food in a 2 hr flight"
Khuyết điểm: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
Ưu: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Khuyết điểm: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."
Khuyết điểm: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
Khuyết điểm: "I like everything"
Khuyết điểm: "I was happy with everything"
Ưu: "Nice business lounge with healthy food Rich entertainment despite of old fashion personal screen"
Khuyết điểm: "Overcrowded boarding place No special car for business class passengers Bags not delivered at arrival for me as a business class passenger and absolutely no information provided by Turkish. This is just to show that the marketing approach for flights decided to Africans is not a priority"
Ưu: "Ground & air crew was very nice on all steps."
Khuyết điểm: "."
Khuyết điểm: "The broke my baggage. I have been flying a lot lately and never had any issues until I flew with Turkish Airlines. They are incredibly unorganized, late, gave headphones just so I could watch a map since nothing else was being played for some reason, etc. I won't be flying them again."
Khuyết điểm: "terrible delays and little assistance in Warsaw from turkish airline desk"
Khuyết điểm: "This flight had 10 hours layover at Istanbul. Air line did not provide no hotel. Definitely I would not recommend anyone to take this types of flights with long layover."
Ưu: "Nobody wants to sit on a plane for 10-14 hours but Turkish airlines made it enjoyable! Excellent customer service. We had plenty of beverages, sleeping kits, a wide range of entertainment on the screens, and they had my vegetarian meals ready. Always friendly and helpful."
Khuyết điểm: "If there was about a foot more legroom, that would be awesome! But I would probably have to pay for first-class to achieve that. ;-)"
Khuyết điểm: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
Ưu: "The cabin crew was outstanding, food good. A good choice for drinks and very nice selection of entertainment."
Khuyết điểm: "I couldn't get the on board wi fi to work for some reason."
Ưu: "food is always good..crew too"
Khuyết điểm: "why more spece in short hail flights then long haul??"
Khuyết điểm: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."
Khuyết điểm: "It was not comfortable at all No space the cherries no nice"
Ưu: "I like the good service and the food"
Khuyết điểm: "Leg room"
Khuyết điểm: "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
Ưu: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."
Ưu: "Professional services especially from crews. Boarding/comfort/food/entertainment are good too."
Khuyết điểm: "It is better that the food has Turkish style."
Ưu: "Space inside the plane. There were empty seats that increased the comfort."
Khuyết điểm: "Lack of courtesy inside the airport and in the plane. Countless passport checkups, poor communication during the flight."
Ưu: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"
Ưu: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Khuyết điểm: "Did not like boarding the plane on the Tarmac."
Khuyết điểm: "Nothing"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Helpful crew. Screens for entertainment and information at each seat."
Khuyết điểm: "Both meals were penne pasta, as was the previous flight's. Should be more varied."
Ưu: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Khuyết điểm: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"
Khuyết điểm: "food horrible, lost my luggage"
Khuyết điểm: "The plane was very cold"
Ưu: "Our flight was great look forward to our next flight to France hope we get great seats again everyone very friendly an helpful"
Ưu: "The food!"
Khuyết điểm: "We did a preselection for seating at the airline office at the Kempinski in Djibuti for our return flight back to US. Only to find that when boarding on both flights we had been re-assigned and not seated together. We were able to be seated together after boarding was completed."
Ưu: "Overall a well done trip"
Khuyết điểm: "The audio plug at my seat did not work."
Short flights there is no food and no drinks, such as coffee juice, only water.
Have people at the Westjet counter
The flight from Rome to Ams was delayed. The flight from AMS to Moscow was missed. - We spent 2h in a linewaiting for the service desk to rebook the tickets - Then, we spend more than an hour to get the hotel - Then waiting for the shuttle another 30 minutes Unexpectedly poor and slow service. The next working day is ruined with the flight in the middle
Ưu: "Boarding was efficient and the crew were nice."
Khuyết điểm: "the seating is horrible. it was the tightest seating I've ever experienced."
Khuyết điểm: "It's KLM. What else do you need to know."
Ưu: "Confort and kindness"
Khuyết điểm: "It was too cold"
Ưu: "Pleasant crew. Appropriate and efficiently served snack."
Khuyết điểm: "Boarding and disembarkation were slow."
Ưu: "Flight and the crew!"
Khuyết điểm: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Ưu: "Everything works and quick to get to destination."
Ưu: "The aircraft"
Khuyết điểm: "No overbooking next time!"
Ưu: "Just as I expected. And I made my last connection easily."
Ưu: "Great plane and staff"
Khuyết điểm: "Delayed"
Khuyết điểm: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Ưu: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Khuyết điểm: "Doesn't"
Ưu: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Khuyết điểm: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Ưu: "Good for both."
Khuyết điểm: "Bigger seats."
Khuyết điểm: "The plane was very hot"
Ưu: "Cabin facilities"
Khuyết điểm: "They didn’t bring one of my bags"
Khuyết điểm: "We had 4 hour delay causing a stop over at 3am. So yeah"
Khuyết điểm: "Lost all our bags so couldn’t ski"
Ưu: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Ưu: "Nice people and good service"
Khuyết điểm: "Not much"
Ưu: "Employees were very friendly"
Khuyết điểm: "The seats were very small"
Ưu: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Khuyết điểm: "Nothing to say"
Ưu: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Khuyết điểm: "That it didn’t happen."
Khuyết điểm: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Ưu: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Khuyết điểm: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Khuyết điểm: "They have mabaged to lost my luggage"
Ưu: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Khuyết điểm: "there was no lounge close to our departure gate"
Ưu: "I got some rest"
Khuyết điểm: "unable to charge my phone or watch movies"
Ưu: "Food was just fine, movie selection very good"
Khuyết điểm: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Khuyết điểm: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Ưu: "Good flights. Good prices."
Ưu: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Khuyết điểm: "Flight was delayed due to weather in Amsterdam area"
Ưu: "Got to Amsterdam on time and everything was great including the staff"
Ưu: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Khuyết điểm: "Nothing!"
Ưu: "Wider seat than most business class"
Khuyết điểm: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Khuyết điểm: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Ưu: "Everything. Staff incredible."
Ưu: "The crew were pleasant"
Ưu: "Timing & efficiency. Good food though only a sandwich."
Khuyết điểm: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Khuyết điểm: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Ưu: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Ưu: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Khuyết điểm: "As above"
Ưu: "Flight attendants tried their best given what they had to work with."
Khuyết điểm: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Ưu: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Khuyết điểm: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Ưu: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Khuyết điểm: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Ưu: "Excellent service and comfortable flight"
Khuyết điểm: "Flight delay roughly an hour"