vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Chín||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 5%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 14%.|
Giá trung bình của chuyến bay khứ hồi
|23.137.852₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Alabama đến Southeast Asia.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Southeast Asia từ Alabama có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Southeast Asia với một hãng bay và chiều về bay đến Alabama với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Southeast Asia từ Alabama tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew service is excellent!"
Khuyết điểm: "The seat is really cramp and tight!"
Ưu: "The crew took care of us during a strange virus affected flight."
Ưu: "crewe were excellent"
Khuyết điểm: "nothing !"
Khuyết điểm: "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Ưu: "Crew was amazing, food was filling & plentiful."
Khuyết điểm: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."
Khuyết điểm: "Wonderful food and service"
Ưu: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Khuyết điểm: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
Ưu: "Crew was great. Economy premium was definitely worth the extra cost"
Khuyết điểm: "I wish the flight wasn't 13 hours haha"
Ưu: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Ưu: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."
Ưu: "Overall the flight met expectations for service, comfort and food."
Khuyết điểm: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Ưu: "Perhaps the most courteous airline I’ve experienced."
Ưu: "One of the best service! Thank you!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ưu: "ANA did great on everything I could expect from a flight."
Ưu: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."
Ưu: "ANA is always efficient and polite."
Khuyết điểm: "Just drinks no snacks on this flight"
Khuyết điểm: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Ưu: "The crews' smile and politeness were excellent."
Khuyết điểm: "The line was way long to check in at the Narita International Airport."
Ưu: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
Ưu: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Khuyết điểm: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
Khuyết điểm: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."
Ưu: "Excellent legroom. Very polite staff."
Khuyết điểm: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
Khuyết điểm: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
Ưu: "Very efficient, friendly and helpful staff"
Khuyết điểm: "Food was gross."
Ưu: "Very efficient"
Khuyết điểm: "Food was not good"
Khuyết điểm: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Khuyết điểm: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Khuyết điểm: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Ưu: "It was alright."
Khuyết điểm: "Prepare to wake up with neck pain."
Ưu: "The quality of your aircraft. Clean, modern, plenty of leg room."
Khuyết điểm: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Ưu: "didnt make it to tokoyo"
Ưu: "Food and Sitting Space"
Khuyết điểm: "Nothing"
Khuyết điểm: "Sitting space"
Ưu: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Khuyết điểm: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Ưu: "Shortest duration"
Ưu: "The staff is very nice."
Khuyết điểm: "The exonomy seats."
Khuyết điểm: "Everything perfect for me!"
Ưu: "Everything was fine"
Khuyết điểm: "The seats hurt my butt"
Khuyết điểm: "Food was ok and limited entertainment"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "Same thing"
Khuyết điểm: "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."
Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"
Ưu: "Ease of boarding; large overhead bins; relatively comfortable seats"
Khuyết điểm: "Packed plane - every seat taken"
Ưu: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Khuyết điểm: "Nothing"
Ưu: "Great airline!"
Khuyết điểm: "some of the gates can be long walk"
Khuyết điểm: "Didn’t even take off!"
Ưu: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Khuyết điểm: "I can't think of anything that wasn't good."
Ưu: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Khuyết điểm: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Ưu: "As always crew magnificent"
Ưu: "Seat comfortable"
Khuyết điểm: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Ưu: "Nothing to like on that flight."
Khuyết điểm: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Ưu: "The crew was amazing"
Khuyết điểm: "it would be better if the flight departure on the scheduled time"
Ưu: "The crew was amazing and delightful."
Khuyết điểm: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Khuyết điểm: "they cancelled by booking just before hour depature.."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "The seat was ok and the food was good."
Khuyết điểm: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."
Ưu: "aircraft so silent"
Khuyết điểm: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Ưu: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Khuyết điểm: "Food"
Khuyết điểm: "Quatar is the best"
Khuyết điểm: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Plane design was nice"
Khuyết điểm: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Ưu: "The airplane and clean"
Khuyết điểm: "The seats destination between them very small"
Ưu: "Great crew and front desk"
Ưu: "Food was good"
Khuyết điểm: "The flight took off late more than an hour"
Ưu: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Khuyết điểm: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."
Ưu: "The entertainment was reasonable, I enjoyed the festive choices."
Khuyết điểm: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Ưu: "Food and entertainment was fine."
Khuyết điểm: "Crew was not very organized or helpful. Need more training/experience."
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Khuyết điểm: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Ưu: "The service of the cabin was great!"
Khuyết điểm: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Khuyết điểm: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"
Ưu: "empty seat next to me!"
Khuyết điểm: "more cramped than akld to doha"
Ưu: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Khuyết điểm: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Khuyết điểm: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."
Ưu: "had a whole row to myself and the food was very good"
Ưu: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Khuyết điểm: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Ưu: "Just that the food is quite small but the variety is OK."
Khuyết điểm: "Everything"
Ưu: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Khuyết điểm: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Khuyết điểm: "nothing"
Ưu: "comfortable seats good service"
Khuyết điểm: "nothing"
Ưu: "Never spending too long waiting for anything."
Khuyết điểm: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Khuyết điểm: "Bad app don’t trust"
Ưu: "I took advantage of the upgrade offer, and it was well worth it."
Khuyết điểm: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
Ưu: "The entertainment was good without any hiccups"
Khuyết điểm: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Khuyết điểm: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Khuyết điểm: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Ưu: "Leg room in comfort +"
Khuyết điểm: "Removal of food trays could be done sooner"
Khuyết điểm: "A lot of turbulence"
Khuyết điểm: "Temperature inside airplane extremely hot."
Ưu: "The airplane seats and entertainment were 150% bettter than American"
Khuyết điểm: "The check in area felt cramped, understaffed and like a 4th rate airline"
Ưu: "The entertainment"
Khuyết điểm: "Departure times"
Ưu: "Good Flight"
Ưu: "The crew did their best to deal with delay."
Khuyết điểm: "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."
Khuyết điểm: "Worst"
Khuyết điểm: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Khuyết điểm: "Good"
Ưu: "Great comfortable seats"
Khuyết điểm: "Crowds in airport"
Ưu: "compared with other airlines they were just OK"
Khuyết điểm: "everything"
Khuyết điểm: "Best option across the pond, amazing upgrade prices"
Ưu: "Clean Washrooms"
Khuyết điểm: "N A"
Ưu: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Khuyết điểm: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."
Ưu: "good flight, inflight menu and movie library"
Khuyết điểm: "rude bag drop off kiosk"
Ưu: "It was horrible. Delta really should have cancelled and refunded the flight altogether."
Khuyết điểm: "Reclining seats"
Ưu: "Service by crew. I was flying economy but it was par to business class."
Ưu: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Khuyết điểm: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."
Ưu: "extra legroom of comfort plus zone"
Khuyết điểm: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"
Khuyết điểm: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."
Khuyết điểm: "No issues at all"
Ưu: "Flight left on time"
Khuyết điểm: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"
Ưu: "The crew were good."
Khuyết điểm: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."
Ưu: "Very bad crew. Seats very uncomfortable"
Khuyết điểm: "Crew could have been better"
Khuyết điểm: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."
Ưu: "The crew and comfort was ok"
Khuyết điểm: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."
Khuyết điểm: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."
Khuyết điểm: "Nothing"
Ưu: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Khuyết điểm: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
Ưu: "Food was decent and crew were nice enough"
Khuyết điểm: "Seat space was small and cramped. Entertainment was poor unfortunately"
Ưu: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Khuyết điểm: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."
Ưu: "On time flight courteous service"
Khuyết điểm: "Food"
Khuyết điểm: "Very little leg room."
Khuyết điểm: "Really rough landing"
Khuyết điểm: "Wait time because of Atlanta crowding.Re:hurricaine?"
Ưu: "very nice and willing stewardesses"
Khuyết điểm: "tragic little place for legs, lack of space"
Khuyết điểm: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Ưu: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Khuyết điểm: "Flight delayed, almost missed international connections"
Ưu: "Professional, courteous, and responsive crew and attendants."
Khuyết điểm: "Nothing."
Khuyết điểm: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"
Khuyết điểm: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"
Khuyết điểm: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Khuyết điểm: "Dripped on!!!!!!"
Ưu: "Everything was perfect and most of all ON TIME Thank you Delta!"
Khuyết điểm: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"
Ưu: "Great service"
Khuyết điểm: "No complain"
Ưu: "Very comfy seats."
Ưu: "Seat was good."
Ưu: "Left early, arrived early."
Khuyết điểm: "Get rid of M&S and go back to including a G&T with the ticket."
Ưu: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Khuyết điểm: "Boarding staff was rude Bus transport from plane to terminal"
Khuyết điểm: "Much better"
Ưu: "The Check in LADY was amazing"
Khuyết điểm: "On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?"
Khuyết điểm: "Weird boarding process. We all stood in lines uncomfortably for a longish time."
Ưu: "Food fine. Entertainment choices fine. More leg room than American."
Khuyết điểm: "Departed over an hour late. Preferential treatment given to a family member of flight crew. Also, kind of stingy with water."
Ưu: "Crew worked hard to keep to time and make passengers comfortable."
Khuyết điểm: "Boarding gate crowded."
Khuyết điểm: "Being on time for a change"
Khuyết điểm: "Terrible boarding procedures, plane was way too big for the gate assigned. Had to wait on the tarmac for a ‘starter’? For about 20-30 after a after boarding finished."
Khuyết điểm: "Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court."
Khuyết điểm: "Refreshment service was appallingly slow. We were row 21 and were served with 20 minutes if the flight remaining"
Khuyết điểm: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Ưu: "Plane changed to an A380"
Khuyết điểm: "Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!"
Ưu: "Crew were great and we left and arrived slightly early which was nice"
Khuyết điểm: "The in flight magazines and safety cards were ripped and damaged. Not a good look for the flag carrier"
Ưu: "Crew ok, seat ok"
Khuyết điểm: "Flight on time"
Ưu: "The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking....."
Ưu: "Crew did their best to deal with the multiple delays."
Khuyết điểm: "Having a plane that was properly prepared to fly. Not stealing my Limoncello Cream and tape measure."
Khuyết điểm: "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours."
Ưu: "Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!"
Khuyết điểm: "N/A"
Ưu: "Fast boarding with group number priority"
Khuyết điểm: "No complementary rescteshments. You had to pay and only pay by card."
Ưu: "Friendly crew, decent food, and solid entertainment."
Khuyết điểm: "Economy seating was very cramped, even for me at 5’5”. The plane didn’t have WiFi, which is unacceptable in 2018."
Ưu: "Quick check in online, efficient auto bag check with helpful staff available, Quick efficient boarding, quiet flight less than half full."
Khuyết điểm: "Being bumped to an earlier flight (7:15 from 11:20), not sure that was BA or the booking agent, but caused alteration of plans and hotel being booked."
Ưu: "Typical solid British Airways service."
Khuyết điểm: "Delayd by 4 hours."
Ưu: "Friendly crew and a good value for money flight"
Khuyết điểm: "Very bumpy ride but this wasn’t anyone’s fault"
Khuyết điểm: "had to check my tiny carryon because of being in the fourth boarding group (despite checking in 24 hours before)"
Khuyết điểm: "Seats to small"
Ưu: "Friendly cabin crew"
Khuyết điểm: "Long delays, little communication, stuffed into a hot bus before the plane was cleaned - not allowed off the bus, no air conditioning and kids crying whilst we were trapped for a while in the bus."
Ưu: "Pleasant staff, service excellent and smooth flight."
Khuyết điểm: "Seats in front tilting back."
Khuyết điểm: "Could you refund me 50.00 as your price included bag price but when directed to book I had to add on bags for a further 50.00 and because of this they wouldn’t let me get on an earlier flight on my return email@example.com or 07799411994 for response"
Ưu: "Not much"
Khuyết điểm: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"
Ưu: "Arrived ahead of the schedule"
Khuyết điểm: "Not even a free bottle od water included in price of the flight anymore."
Ưu: "Selection of movies and stewardes."
Khuyết điểm: "Flight delayed for 2 hours at the gate. Crew clueless about how to serve the food. Poor old BA. I remember them when they were good!"
Ưu: "Comfortable on plane. Pleasnt crew"
Khuyết điểm: "Boarding could be bettet done.. .miss the free drink"
Ưu: "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. The cabin was clean and in generally in good condition. Leg room was okay for a short flight. Didn't try the onboard cuisine but it looked good in the pictures, although somewhat expensive!"
Khuyết điểm: "The bag drop at LHR T5 was bad. I was in line for almost 25 mins waiting to use the self-serve system. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags!"
Khuyết điểm: "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. The next plane did not arrive until 5 hours later, which lead to missing the connection flight. We were asking for updates and nobody knew anything. We asked to be changed to different airline and they could even do that. They did not compensate or pay anything, which is unacceptable. Horrible customer service."
Khuyết điểm: "Cancelled our flight and cost us a lot of money. Then Rebooked us through another carrier and we waited and they wouldn’t take us, said there was only two seats left and we would have to wait until the next evening for another carrier. Wow just terrible service. We drove five hours for this. I’m afraid British Airways is too big of a company and doesn’t really care!"
Khuyết điểm: "stuffy staff, not helpful, horrible seating - definitely don't see things from customer point of view. Will never fly BA again"
Ưu: "I arrived safe and sound"
Khuyết điểm: "Even though I purchased an exit row seat we were packed in like sardines. I know airlines have to make money but that flight was ridiculous. also, the plane was way too warm for much of the flight. Not sure if there was a problem with the air but for these prices...fix it please."
Khuyết điểm: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."
Ưu: "Friendly, attentive and knowledgeable staff. Good light supper."
Ưu: "Price was goo £200 cheaper than the BA price"
Khuyết điểm: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"
Ưu: "Almost everythibg was great"
Khuyết điểm: "The screen wasnt working properly"
Ưu: "It got me to my destination safely."
Khuyết điểm: "Everything- BA’s relentless push downmarket means it’s justbtoo awful for words. Ryanair with better livery but more expensive."
Ưu: "Because someone was sitting in my seat, I was moved to one near the exit which has more legroom, without having to pay £28. The flight was on time and we were kept well informed of some chaos that was happening around push back."
Khuyết điểm: "The atrocious check-in process - why only 24 hours or less? Why are you always allocated a seat between other people. Why is it almost impossible to change that? - oh yes, because BA want you to pay a premium to avoid the hassle."
Ưu: "Level of information"
Khuyết điểm: "Late"
Ưu: "The crew"
Khuyết điểm: "Landing was not as smooth."
Ưu: "Not much"
Khuyết điểm: "Not being delayed 3 hours"
Khuyết điểm: "Snacks could be better....seats are small.... it was freezing....no free WiFi and no Tv"
Khuyết điểm: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."
Khuyết điểm: "When there’s a 30 minute delay on the tarmac, explain why."
Khuyết điểm: "Boarding slow"
Khuyết điểm: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."
Ưu: "That the flight attendant was really helpful"
Khuyết điểm: "If the flight would have been on time"
Ưu: "The pasta meal was quite good"
Khuyết điểm: "Some more space. Individual entertainment. Air quality"
Ưu: "very organized boarding process"
Khuyết điểm: "On Time. Delayed advice 3 times."
Khuyết điểm: "Everything"
Ưu: "Getting off. Entertainment system."
Khuyết điểm: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."
Ưu: "Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding."
Khuyết điểm: "Nothing. This was an excellent flight."
Khuyết điểm: "Leaving on time"
Khuyết điểm: "A 41 min flight took 4 hrs..AGAIN. LAST THREE TRIPS AVERAGED 5 HRS LATE"
Ưu: "The crew were great, entertainment was good."
Khuyết điểm: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."
Khuyết điểm: "Nothing"
Khuyết điểm: "Leave on time"
Khuyết điểm: "Better entertaiment system"
Ưu: "The crew skipped me for breakfast and i had to ask for food."
Khuyết điểm: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."
Ưu: "Checking in with my Mum who needs assistance was excellent."
Khuyết điểm: "Lack of Entertainment."
Khuyết điểm: "Delayed and had to fly around when getting to Newark. Supposed to land at 11:30 and it’s 1:40am and not even off the plane. Never flying American again."
Ưu: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Khuyết điểm: "Very limited food options."
Ưu: "The legroom."
Khuyết điểm: "There was nothing not to like."
Ưu: "Generally, the stewardess are new (slow service), but very kind and considerate."
Khuyết điểm: "I take this flight quite a lot. These comments are for this flight (MIA/MSP) - but not necessarily only for this exact flight that I took on 10/1. To be clear - the crew says "this is not AA", it is Republic Airlines". Well, they must think of themselves very poorly. Their food in first class is always changing - oh, I meant only the names for the same exact meal change. "Grilled Chicken with Couscous", "Grilled Chicken with Risotto", etc.. - all cold meals as they do not have an oven/microwave? on the plane. They are charging first class international prices for economy domestic service. For this amount of money, they should have better meals and a more modern airplane. The first class is always freezing (even in summer) while the rear cabin where the crew stays when not working, is hot. So if they make the first class happy with the correct temperature, they cook in the back. I have also observed more people than usual coughing and getting colds - both ways - than any of the other flights I take regularly (over 115,000 miles on AA this year). I would suggest that AA make it clear that Republic must offer better service to their customers - especially for the large airfares they are receiving."
Ưu: "I liked the room."
Khuyết điểm: "There was no entertainment. Could not get seats together."
Khuyết điểm: "The 2 hour delay due to the ground crew not having it together, this reason coming from the pilot. Flight attendant was complaining more than any of us passages. Even though 85% of us missed our connecting flights. After boarding the plane, the smell of the restroom, we all had to deplane."
Ưu: "Good legroom on economy"
Ưu: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Ưu: "Friendly staff and helpful"
Khuyết điểm: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Ưu: "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."
Khuyết điểm: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Khuyết điểm: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."
Ưu: "Good free mobile entertainment"
Khuyết điểm: "Plane was unbelievably hot the entire flight. Air vents did not cool the plane at all. We were all sweating the entire time."
Ưu: "The boarding process was great and speedy. They had us all on the plane and we were pushing back prior to the take off time because they already had us all on board. The flight was smooth, and we landed in Charlotte early. Can’t beat that!"
Khuyết điểm: "The crew felt a bit standoffish and I felt like I couldn’t have asked them something if I wanted it, which, thankfully I didn’t."
Ưu: "Veggie Asian meal was great - curry."
Khuyết điểm: "Freezing cold air conditioning. Seven hours siting in a fridge. Asked stewardess to turn it up. She didn't."
Khuyết điểm: "Food and drinks could be better"
Ưu: "Crew very friendly couldn't be more helpful. Food snacks and drinks good. Very efficient boarding system the best I've encountered."
Khuyết điểm: "Roof mounted tvs a bit disappointing and the films were just repeated. Coffee needs coffee in the cup, it was just milk and water no taste of coffee."
Ưu: "Smooth flight, got in early."
Khuyết điểm: "Breakfast was average. Could do better"
Ưu: "Not much"
Khuyết điểm: "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"
Ưu: "Not much."
Khuyết điểm: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."
Ưu: "777 plane was awesome in first class."
Khuyết điểm: "nothing"
Khuyết điểm: "The captain informed us AFTER take off that we could not wash our hands, take care when flushing, etc. Was this this hygienic? See"
Khuyết điểm: "The landing was pretty rough. One of the roughest I’ve ever experienced. I thought we were skidding for a minute. The pilot pulled the brakes super hard"
Ưu: "The crew was very cheerful, professional, and helpful. The food was also surprisingly good."
Khuyết điểm: "The entertainment system failed a few hours into the flight, which is a big problem for an 8 hour intercontinental flight."
Ưu: "TV screen in back rest was nice"
Khuyết điểm: "See comments above"
Ưu: "everything was smooth"
Khuyết điểm: "Nothing bad about the trip"
Ưu: "Crew was great. All flights and connections on time and easy."
Khuyết điểm: "Food - better to stick with basics in coach. Entertainment - too conservative boring."
Ưu: "Service was fine and the crew members were professional. Everything you would expect in a standard flight"
Khuyết điểm: "Price tag to travel within the country was more expensive than transatlantic flights despite leaving from a major hub. Wouldn’t allow carry lbs either. If you’re going to fly basic economy, might as well just do spirit and save several hundred dollars."
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