Tìm những chuyến bay giá rẻ từ Alabama đến Southeast Asia

Ưu: "The crew was definitely amazing. Extremely polite and always have a smile on :-)"

Ưu: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Khuyết điểm: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."

Ưu: "33" seats"
Khuyết điểm: "nothing"

Khuyết điểm: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."

Ưu: "Good crews."
Khuyết điểm: "Space seats."

Khuyết điểm: "Trip to Manila from Tokyo was delayed for 3hrs plus"

Ưu: "JAL flight crew were excellent and friendly"
Khuyết điểm: "nothing"

Khuyết điểm: "Cabin crews need to learn how to smile."

Ưu: "Two choices of meal and friendlier staff. Props to JAL."

Ưu: "Entertainment was good"
Khuyết điểm: "PA system was used excessively."

Ưu: "The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy."

Ưu: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."

Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."

Khuyết điểm: "angled flat seats."

Ưu: "Nice leg room and excellent head phones nice crews"

Ưu: "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
Khuyết điểm: "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."

Ưu: "Service and airplane are the best!"

Ưu: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Khuyết điểm: "Nothing, well done."

Ưu: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."

Khuyết điểm: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."

Ưu: "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."

Ưu: "JAL has always provided exceptional value for money and top notch service."
Khuyết điểm: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."

Ưu: "Great crew, good food selection."
Khuyết điểm: "Everything was good"

Ưu: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Khuyết điểm: "The flights were everything I expected and more."

Khuyết điểm: "turbuance"

Ưu: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."

Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."

Ưu: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Khuyết điểm: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."

Ưu: "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
Khuyết điểm: "Nothing! No complaints here"

Ưu: "The hospitality of the crew"

Ưu: "The airplane and all"
Khuyết điểm: "A little bit in the sakura lounge"

Ưu: "Food was pretty good."
Khuyết điểm: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."

Ưu: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."

Ưu: "Comfortable and spacious for economy class. Very helpful staff."
Khuyết điểm: "If I have to be picky the movie selection didn't seem great."

Ưu: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Khuyết điểm: "Selection of video entertainment could be increased and improved."

Ưu: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."

Ưu: "The seats were roomier than expected, the food was delicious and everyone was very professional and friendly. I picked up this flight because JAL is a partner for AA and I'm so glad I did. I will fly them again."

Ưu: "Everything, from booking till landing"

Ưu: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Khuyết điểm: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."

Ưu: "Food was really good!!! It was way"

Ưu: "Entertainment was excellent"
Khuyết điểm: "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."

Ưu: "Finally arriving"
Khuyết điểm: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."

Ưu: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Khuyết điểm: "There was nothing I didn't like about this airlines."

Ưu: "Short flight."

Khuyết điểm: "Some crew members from Hong Kong better make more effort to improve service skills."

Ưu: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."

Ưu: "Almost everything"
Khuyết điểm: "Can't say because I was satisfied w/ my flight"

Khuyết điểm: "Food was not good."

Ưu: "The crew was very well mannered."
Khuyết điểm: "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."

Ưu: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."

Ưu: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Khuyết điểm: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."

Ưu: "Yes"
Khuyết điểm: "No comments"

Ưu: "Absolutely nothing."
Khuyết điểm: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."

Ưu: "Seat comfortable"

Ưu: "Good service from the crew and good food."
Khuyết điểm: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"

Ưu: "Always on time"
Khuyết điểm: "Food bad. Much better taste at the lounge in Doha"

Ưu: "Nothing to like on that flight."
Khuyết điểm: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Ưu: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Khuyết điểm: "I did not find a gap"

Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."

Ưu: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Khuyết điểm: "The food and the wine selection did not impressed me. Qatar needs to make some changes."

Khuyết điểm: "The flight is too long"

Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"

Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."

Ưu: "Great crew and front desk"

Khuyết điểm: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Ưu: "The facilitated transfer in Doha within twenty minutes"
Khuyết điểm: "The repetition of vegetarian food menu"

Ưu: "They are the best"

Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Ưu: "Attention to detail. Very professional."

Ưu: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Khuyết điểm: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."

Ưu: "On time, fairly good food, good entertainment system."
Khuyết điểm: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."

Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"

Ưu: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Khuyết điểm: "HOSPITAL LIKE FOOD GIVEN,"

Ưu: "Just that the food is quite small but the variety is OK."

Ưu: "They do their job well"

Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."

Ưu: "Crew were good, food was decent"
Khuyết điểm: "Equipment/electronics was a bit dated."

Ưu: "Always fun flying with them."
Khuyết điểm: "Nothing disposable about the airline but booling process gave me a headace"

Ưu: "Fast"
Khuyết điểm: "There were no food choice when the cabin crew reach my seat all run out"

Ưu: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"

Ưu: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Khuyết điểm: "Entertainment options need to be expanded. Mouthwash should be added in toilet."

Ưu: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Khuyết điểm: "Nothing!"

Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."

Khuyết điểm: "NA"

Ưu: "-Cleanliness -on time arrival"
Khuyết điểm: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Khuyết điểm: "the flight was canceled."

Ưu: "excellent services from top to bottom cabin crews.Salute to Hats off them."

Ưu: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Khuyết điểm: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."

Ưu: "I like Qatar Airways very much. Ground and air personnel are all professional and courteous. I will fly Qatar every time I can."

Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."

Ưu: "It was a short flight, so no problems"

Ưu: "Todo estuvo prfecto"
Khuyết điểm: "La comida no es nada del otro mundo"

Ưu: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Khuyết điểm: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"

Ưu: "Comfortable wide seats, good service"

Ưu: "F"
Khuyết điểm: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"

Ưu: "On Time good service"
Khuyết điểm: "Serving alcohol on board"

Ưu: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Khuyết điểm: "Be more clear when explaining charges and fees including taxes"

Ưu: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

"Better, more recent entertainment selections"

"Late coming, late going, no explanation. Very typical of the poor service I've come to expect of American Airlines and sadly, they do not care. Back to Southwest!"

Khuyết điểm: "Flight was delayed and I missed my connection"

Ưu: "The crew was kind."
Khuyết điểm: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."

Khuyết điểm: "They need to stop selling the flights at full capacity"

Ưu: "Direct flight Erie to Charlotte. Glad for that."
Khuyết điểm: "Not sure why, assuming it’s the plane type, but first time in 35 years my ears continued to pop all the way up and ended up with ear ache."

Ưu: "The crew was wonderful."
Khuyết điểm: "My tray table lock was broken. When I took my seat, there was a piece of it barley holding it in place and after the passenger in the seat in front of me sat back forcefully, it fell and went too far under my seat to get. I had to hold it in place for the rest of the flight."

Ưu: "Flight was on time. Good movie selection."
Khuyết điểm: "Crew ran out of toilet paper in one bathroom with over an hour left on the flight. It seemed like they just didn’t care to replace it and said they were out-either way, not a good look. Plus tiny screens and tiny seats."

Khuyết điểm: "More room. Screen was broke"

Khuyết điểm: "Amazing!"

Ưu: "The plane, Embrair 175 is very comfortable."
Khuyết điểm: "N/A"

Ưu: "The crew is so friendly. Perfect landing. Perfect flight!"

Ưu: "pleasant crew"

Ưu: "The crew was fantastic and our seats were exit row which was comfortable. We had terrible weather and the pilots crafted an exceptional and safe landing. The flight attendant was hilarious!!"
Khuyết điểm: "Nothing. It was great"

Khuyết điểm: "Crew was very rude and the inflight food and entertainment was horrible. Food wasn’t edible and my tv didn’t work"

Ưu: "ABSOLUTELY NOTHING!"
Khuyết điểm: "At 12:40 p.m. we boarded American Airlines flight 1350 in ATL, just to SIT on plane for 1 1/2 hours (half the time with NO AIR). Computer problems. Had to get off plane, then had to wait in 3 lines. Agents were so UNPROFESSIONAL! Kept saying flight would go... DID NOT go until another plane came in at 9:00 PM! We, needless to say missed our connecting flight to SYDNEY and had to wait til next day and fly to SAN FRANCISCO, then to MELBOURNE, then on to Christchurch. We MISSED out on TWO DAYS of our short trip! which included missed reservations!!"

Ưu: "Staff were friendly and efficient"
Khuyết điểm: "No snacks because of short trip, so can’t rate properly."

Khuyết điểm: "It was great, but returning home was bad"

Ưu: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Khuyết điểm: "Nothing,"

Ưu: "I fflew Delta last Nov. Had meals movies dinner inks etc. American I am serv d beverages no meals and no movies. Getting ridiculous"

Ưu: "Flight was great!"
Khuyết điểm: "It was an older plane. We liked the flight to Miami that had the super modern technology with the screens on every seat back to watch movies etc. This plane was kinda lame."

Ưu: "They made a long trip comfortable with an excellent attitude."

Ưu: "The food was good....they kept bring us more and more."
Khuyết điểm: "There wasn't a choice of movies and we all had to watch the same one with the screen in the middle of the aisle. I had to have my head at an angle and it got tired after a while..... We also had to pay an extra fee to choose seats that were together....that was a rip off!"

Khuyết điểm: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."

Khuyết điểm: "The flight was delayed due to weather"

Ưu: "How the pilot flew faster from New Bern to Charlotte because we were 3 hours behind schedule, so I appreciate his effort."
Khuyết điểm: "Right from the start, customer service was not compassionate in helping out. I was forced to leave my huge luggage behind in order to make it to the next available flight. In addition, American Airlines continued delaying their flight departure times like it was no big deal.. It was stressful for many passengers. This other woman and I had a second plane to get onto, and were worried that we wouldn’t be able to get to the next plane ride because the first plane ride was pushed back like around 10 times or so. This is my first experience with American Airlines, and absolutely do not have a good impression whatsoever. I do not support this airline because it is clear that they do not value their customer’s satisfaction, wellbeing, or schedules."

Ưu: "Flight kept being pushed back multiple times. left about 3 hrs late. Then after boarding and waiting to take off, the pilot tells us a light came on the "dash" and he has to have maintenance come to check it. That takes another 30 plus minutes. Not a good start to the morning."
Khuyết điểm: "Never finding out what happened to the our original plane that was supposed to have left in the morning."

Ưu: "Smooth flight, got in early."
Khuyết điểm: "Breakfast was average. Could do better"

Ưu: "Got to see The Shape of Water from DFW to PDX in advance of the Oscars! Nice clear image and sound. Thanks American, you've upped your game from a few years back!"

Ưu: "Flight was on time"

Ưu: "It was hastle free"

Khuyết điểm: "Diverted and delayed. Got home 8 hours later then I should have."

Ưu: "No complaints. A smooth flight. Met my expectations. Would fly American again."

Ưu: "New equipment. Film choices, crew, complementary beverages"

Ưu: "quick easy flight"
Khuyết điểm: "the remodel at LAX is a mess but the shuttles are nice, just be prepared if you have to shuttle to another terminal. Also check food, I went from gate 50A and had to shuttle to 52A and that area only has one area to get something to eat and its just sandwich, and not a lot of choices."

Ưu: "The flight was on time The flight attendants were were very helpful and friendly. Food service was good. I am a vegan and they were very accommodating. The fact that we had 2free checked bags was great"
Khuyết điểm: "Nothing. Everything was good"

Ưu: "The flight was delayed 4 times until we were unable to make our connecting flight. We were sent home to try again tomorrow. Meanwhile other flights AA made their connections. Total bullshit. I suggest they couldn't round up a crew."
Khuyết điểm: "You are kidding."

Ưu: "1. Let me check in online but NOT my wife ... we are both Advantage Gold & TSA pre .... wasted 2 hours on the phone with idiots in their Manila call center 2. An ancient plane, cramped seating, wretched food. 3. An hour late departing JFK & arriving CDG so right in the middle of Paris rush hour !!"

Ưu: "worst experience. Airplane people not so good"

Khuyết điểm: "COULDN'T GET ON THE SECOND LEG BECAUSE DIDN'T MAKE THE FIRST LEG"

Ưu: "The entertainment system was good. It took mind mind off the 4 delays that occurred with the flight."
Khuyết điểm: "4 delays that occurred with the flight. 45 minutes to board. 30 min to leave the gate. 30 min to takeoff and 30 min to get to the gate when we landed."

Khuyết điểm: "It took too long for luggage to be delivered. The luggage carousel broke and luggage was switched to a new carousel. A flight attendant made a big push for the American credit card. It was annoying."

Ưu: "Flight was on time, seats were comfortable."

Khuyết điểm: "Very small niggle but it could be very frustrating for people. I watched the Hobbit trilogy on the flight. The films appear in the menu alphabetically. Viewing them this way leads to a 1,3,2 order.... There is no indication (that I saw) for the order they should be viewed."

Ưu: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Khuyết điểm: "No complaints."

Ưu: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Khuyết điểm: "Very old plane."

Khuyết điểm: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."

Khuyết điểm: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."

Ưu: "Flight was on time"
Khuyết điểm: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"

Ưu: "Excellent"
Khuyết điểm: "Nothing"