Loved the big seats and the crew worked hard to make it a great flight.
Flight took off late but ok flight
All the things are good people are very nice thanks ☺️
Here at flight entertainment.
Everything. Was great except the delay.
The flight was great. The flight crew were all gorgeous women who were very helpful. The seat situation is not as awarsome but only because I’m a 6’8” giant!
Was a quick flight less than an hour. He gave me two packs of gold fish. Which is fine but of course compared to my other flights, well no comparison, but the flight was less than an hour.
Khuyết điểm: "I got turned around at the gate so never flew out."
Ưu: "Korean Air was amazing. Very comfortable, hospitable, and punctual."
Ưu: "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
Khuyết điểm: "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Ưu: "My prayority was safely, then was accomplish."
Khuyết điểm: "Was accomplish, so I wanted to say thank you, for your services."
Khuyết điểm: "Good job"
Ưu: "awesome service great seats"
Khuyết điểm: "30 some odd hours hotel didnt have shuttle"
Ưu: "Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff"
Ưu: "Service was great and flight landed safe. Korean food was delicious."
Ưu: "Great customer service on the plane and in person."
Khuyết điểm: "Very long trip."
Ưu: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Khuyết điểm: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Khuyết điểm: "transit was bad. Almost late for my flight"
Ưu: "Food was very good. Blankets anb pillows too"
Khuyết điểm: "Poor choices of musict"
Ưu: "First Korean dish was good."
Khuyết điểm: "The pasta was the worst meal ever."
Khuyết điểm: "a lot of engine noise so i could not sleep"
Ưu: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Khuyết điểm: "A long delay for weather, adding 2hrs to our trip. If traveling in the winter be prepared for delays."
Ưu: "Very organized"
Khuyết điểm: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Khuyết điểm: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."
Ưu: "Big screen. Full soda cans. Not too cold. Space for legs"
Ưu: "Very reliable, quick boarding"
Ưu: "I love that you get meals and snacks. A lot of airlines really skimp on this, and you are left miserable, hungry, and thirsty. Korean Air will bring you drinks outside the service times set. Free additional bottles of water as well. The service is excellent, the meals are good, and I absolutely love that you get slippers, toothbrush, toothpaste, and even free headphones should you forget yours. Top service! Good meal portions! I also like that you have 3-4 different meal or snack options each service. CLEAN BATHROOMS!!!! Also, the flight attendants are very polite and courteous. You never feel like they just don't care. They even help with families traveling with small children. A+ guys!"
Khuyết điểm: "I really have nothing negative to say about this airline. They are my favorite, and I fly with them every time I am able, 7 times international to date."
Ưu: "I enjoy flying Korean Air. I get great deals with great service and accommodation."
Khuyết điểm: "It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours."
Khuyết điểm: "The airplane was very old & the seats were not comfortable. For a 15+ hour flight, it was unpleasant."
Khuyết điểm: "food bad, poor selection"
Ưu: "The service, food, comfort and entertainment are all VERY good on Korean Air. I was very pleased with everything."
Khuyết điểm: "The only weird thing that happened was we were not able to take more then one snack. It would have been nice to have the option of more."
Ưu: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ưu: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ưu: "Good service and on time"
Khuyết điểm: "N/a"
Ưu: "Watched a movie and I dozed off till about 2+ hours to landing, loved the stretch on the business class. Service was attentive and never intrusive."
Khuyết điểm: "Just a minor niggle, but if the seats were a little wider it would have been perfect."
Ưu: "Again plenty of food and beverages."
Ưu: "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
Ưu: "Collectively, my new wife and I have travelled through dozens of different airlines, including 8-10 international flights, and our journey with Korean Air was the best flight experience we have ever had. The staff was so attentive, the selection of Korean music, and the access to movies, and the comfort of even Economy class was fantastic. Despite the long hours spent on board, Korean Air made it as comfortable as possible. We especially loved the hot towels, and the stickers that allowed the flight attendants to note if we wanted to be woken for meals, or left to sleep!"
Khuyết điểm: "We have no complaints. Everything was just lovely."
Ưu: "I've flown all over the world and it literally was the best flight I've ever had."
Ưu: "Seat comfort, space, and service."
Khuyết điểm: "Nothing was disliked on return flight"
Ưu: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Khuyết điểm: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Ưu: "Multiple rounds of complimentary food and drinks"
Khuyết điểm: "Unable to sleep"
Ưu: "Smaller journey duration"
Ưu: "Boarding process was pretty smooth. Food was OK and the on-flight entertainment was good. I liked having the camera on the plane where you could see over where we were flying as well as the frontal camera. Also liked the map views."
Khuyết điểm: "I had heard so many great comments about this airline and overall airlines traveling abroad. Yes the plane looked nice and the flight attendants looked flawless, but I had no luck when it came to the flight attendant that was in charge of my isle. She was not friendly, and gave me a judgmental look when I asked for a refill for red wine. Tickets are very expensive and I'm sure most folks using this airline have made lots of efforts and sacrifice to be able to pay for their trip. Such was my case, as I was on vacation with my sister and had been planning for this trip for a very long time. Seats were very uncomfortable and it was warm inside the plane the whole time. in the end we got to Incheon safely and on time, and I guess that's what matters..."
Good service from the crew member
Tight space, No onboard entertainment, food served not so appetizing. There are other $food$ choices but you have to pay extra.
Ưu: "Best in the world, as always."
The staff was great. The food really wasn’t good
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ưu: "New aircraft"
Khuyết điểm: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Khuyết điểm: "Better movie selection. Better organized boarding in Frankfurt"
Ưu: "I liked the size of the cups for drinks: smaller than usual."
Khuyết điểm: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."
Khuyết điểm: "20 min late but acceptable for a 15 hr flight"
Ưu: "The crew was really nice. The plane was clean and comfortable."
Khuyết điểm: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Ưu: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Khuyết điểm: "Food was good but was not full compared to emirates."
Ưu: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Khuyết điểm: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Ưu: "Crew was polite."
Khuyết điểm: "For such a long journey, the plane could have been nicer."
Ưu: "Well organized boarding, friendliness of staff, food service"
Khuyết điểm: "Flight was delayed by about an hour."
Ưu: "Service was excellent, always with a smile."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Ưu: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ưu: "They treated you like you were important and really took care of my every need"
Khuyết điểm: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "The Staff was very friendly."
Khuyết điểm: "Way too cold"
Ưu: "Everything From the food to the drinks to the comfort"
Khuyết điểm: "Nothing"
Ưu: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Khuyết điểm: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Ưu: "The flight attendants were amazing."
Ưu: "The seat is good. Entertainment is good."
Khuyết điểm: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Khuyết điểm: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ưu: "Christmas decorations, service, attitude of staff"
Ưu: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ưu: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
Khuyết điểm: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ưu: "evening meal was delicious"
Khuyết điểm: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Ưu: "Comfy chairs and good food on Singapore Airlines."
Khuyết điểm: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ưu: "Great flight and entertainment options, friendly crew, free wine :)"
Ưu: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Khuyết điểm: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Ưu: "the crews were very polite and very helpful"
Ưu: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Khuyết điểm: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Ưu: "Hard to find lounge for bclass users"
Ưu: "The staff were helpful, once I had complained enough."
Khuyết điểm: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Ưu: "Staff friendly and efficient"
Ưu: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ưu: "Professionalism and friendliness of crew"
Khuyết điểm: "Seat not great for my length even though it was business class"
Ưu: "For as long 14 hour journey they sure make it comfortable."
Khuyết điểm: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Ưu: "The seat was ok... not too narrow neither too wide. All crews were awesone"
Khuyết điểm: "Plz improve the foods and entertainments"
Ưu: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Khuyết điểm: "Leg-space between seats specifically when the person in front of you reclines"
Khuyết điểm: "If they had gate number on bording pass from Doha to ahmedabad."
Ưu: "Crew was nice. Seat was broken for recliner."
Khuyết điểm: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."
Ưu: "The comfort of the plane"
Khuyết điểm: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Ưu: "Crew was amazing and food was Delicious as compare to other airlines."
Khuyết điểm: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."
Ưu: "The crew was friendly."
Khuyết điểm: "The food was horrible."
Ưu: "Good attention from crew and very comfortable seats."
Khuyết điểm: "Nothing given the great value for money"
Khuyết điểm: "Seat comfort"
Ưu: "Friendly service with smile."
Khuyết điểm: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Ưu: "The service was excellent & food satisfying."
Khuyết điểm: "The liquor variety could be better."
Ưu: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Khuyết điểm: "Wish there were a bit more movie selections but only because it was such a long flight"
Ưu: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Khuyết điểm: "None"
Ưu: "Flight services"
Khuyết điểm: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Ưu: "air hostess very nice polite five star"
Khuyết điểm: "seat alloted"
Ưu: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Khuyết điểm: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."
Ưu: "Hosted services"
Khuyết điểm: "Nothing"
Ưu: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Khuyết điểm: "More shower stalls in the business class lounge."
Khuyết điểm: "Bathrooms"
Ưu: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Khuyết điểm: "The seats were very tight and the food was okay, but the staff was great."
Khuyết điểm: "Very old flight"
Ưu: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Khuyết điểm: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Ưu: "Decent leg room nice food"
Khuyết điểm: "No in flight wifi"
Khuyết điểm: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Ưu: "Helpful crew"
Khuyết điểm: "Food quality and quantity Cramped seating"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Khuyết điểm: "Entertainment and food timings are odd."
Ưu: "Doha to hyd was good. Crew was courteous."
Khuyết điểm: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."
Ưu: "The crew service"
Khuyết điểm: "The cost of internet access"
Ưu: "Great service. Courteous staff"
Khuyết điểm: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"
Ưu: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Khuyết điểm: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."
Khuyết điểm: "Service is great and the plane flew so smooth"
Ưu: "The Qatar Airways price."
Ưu: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Khuyết điểm: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Ưu: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Khuyết điểm: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."
Ưu: "the trip coming and going from Kuwait was very pleasant"
Ưu: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Khuyết điểm: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Ưu: "They had a surprise business class update waiting for me. Wonderful experience."
Khuyết điểm: "Nothing"
Ưu: "Very punctual departures and arrival schedules and compliance"
Khuyết điểm: "Nothing to mention"
Ưu: "Everything, great airlineevrething"
Ưu: "Overall OK food not all that up to the mark"
Khuyết điểm: "3 out of 4 bags did not arrive even after 1 day of journey completion"
Ưu: "no time now"
Khuyết điểm: "no time now"
Ưu: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."
Ưu: "Attention to detail and attentiveness of the staff was par excellence in the business class"
Ưu: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Khuyết điểm: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Khuyết điểm: "Nothing wrong every thing is good"
Ưu: "The hospitality of the crew in both flights from Atlanta to Doha and from Doha to Chennai"
Khuyết điểm: "The seats were not that comfortable for a long flight and i had a very disturbed sleep"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "No problems at all!"
Ưu: "The crew was great and friendly"
Khuyết điểm: "How can you ran out of wine on a flight"
Khuyết điểm: "We were late, no TV screens, bad food and I can go on and on"
Ưu: "Food was pretty good"
Khuyết điểm: "Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat"
Ưu: "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"
Khuyết điểm: "More space and room seating"
Khuyết điểm: "1 hour delay due to weather"
Ưu: "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
Khuyết điểm: "Hefty upgrade price tag but a good flight otherwise"
Ưu: "Flight between Atlanta to Istanbul was good with ample leg space."
Khuyết điểm: "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."
Khuyết điểm: "Food"
Khuyết điểm: "Seats are uncomfortable, not enough leg room."
Ưu: "Everything! Food was amazing!"
Ưu: "The crew is phenomenal"
Khuyết điểm: "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
Ưu: "Good food, great crew. Free beer."
Khuyết điểm: "Too cramped. More so than other airlines, or is it just me getting older?"
Ưu: "Great hospitality for a reasonable price - crew very attentive"
Ưu: "Perfect service. Perfect food. Best lounge. Flawless"
Khuyết điểm: "Several of us got sick and vomited after the dinner served."
Ưu: "I liked that I had knee space which made he more comfortable. There was a lot great movie options. The food was good."
Khuyết điểm: "The air in the plane was smell."
Ưu: "New airplane good service good flight attendant depart on time"
Ưu: "On time departure and landing"
Khuyết điểm: "My mother was not provided with wheelchair at the Istanbul airport"
Khuyết điểm: "The food was a bit tastless"
Ưu: "Safe arrival."
Khuyết điểm: "Being denied of wine drinks after 2nd tm."
Ưu: "I like the food and the service plus the entertainment on the Telvision"
Khuyết điểm: "Excellent 10.0 Feb 6 2016 The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."
Ưu: "Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice."
Khuyết điểm: "There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets."
Ưu: "The flight attendants were helpful and did extra to make the experience more enjoyable. They served with warm and sincere smile. Service and food were good."
Khuyết điểm: "Comfort seats are missed greatly. Boarding area and process should be revised/reviewed for improvement."
Ưu: "Crews were cooperative."
Ưu: "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"
Ưu: "the Boarding at ATL airport was catastrophe!!!!!!"
Ưu: "Entertainment was good and interesting. Food was interesting and I did not go hungry"
Khuyết điểm: "Seats too close for taller people to sleep with any comfort.....almost miserable"
Ưu: "Smooth ride, with no delays"
Khuyết điểm: "Woman sitting next to me with her baby made the whole ride uncomfortable"
Khuyết điểm: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."
Ưu: "Service was great. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane."
Ưu: "Everything was great! Nice service, good food, enough space, I was impressesd! Congrstulations!"
Khuyết điểm: "I liked everything, no dislikes."
Ưu: "food service and flight attendants were really nice"
Ưu: "Turkish airline was a nightmare with customer service!"
Ưu: "I enjoyed my flight over from Atlanta to Istanbul. Everything was timely and clean."
Khuyết điểm: "I wished that I would have talked to my flight attendant about the man that sat next to me. His body odor was so hard to deal with for a 10 hour flight and his constant getting up to go use the bathroom."
Ưu: "Excellent entertainment + decent food"
Khuyết điểm: "Food choices should have been better..."
Ưu: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Khuyết điểm: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
Ưu: "As good as long flights can be."
Khuyết điểm: "Nothing."
Ưu: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Ưu: "There were plenty of entertainment options."
Khuyết điểm: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."
Khuyết điểm: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."
Ưu: "Friendly crew excellent food"
Ưu: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Khuyết điểm: "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."
Ưu: "New plane with great entertainment system."
Khuyết điểm: "Connection in Istanbul slow. Airport busy and poor ac. Missing luggage experience bad at tlv airport. Took more than 2hrs to leave customs area after filing claim."
Ưu: "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."
Ưu: "Crew, movies, comfort"
Khuyết điểm: "N/A"
Ưu: "On a quick 40 minute flight they still managed to serve coffee, water and snacks."
Ưu: "Excellent crew"
Khuyết điểm: "It was all great"
Ưu: "Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks"
Khuyết điểm: "Seats are terrible - need replacing-worn out; say like Queen Latina, setting on top of one another; absolutely no leg room!"
Ưu: "Yes crew was great"
Khuyết điểm: "More leg space"
Ưu: "The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left."
Ưu: "Desk attendant was very helpful, personable, and efficient"
Khuyết điểm: "Couldn’t get a boarding pass for the last leg of my trip (AZO>DTW>ATL>CSG) when I checked in online, couldn’t get it at the Delta counter in AZO, nor in DTW. The staff at the Delta counter in ATL resolved it in less than ten seconds."
Khuyết điểm: "The flight scheduled was 1 hour 30 minutes late"
Ưu: "Crew was awesome"
Khuyết điểm: "Nothing"
Ưu: "We actually did not fly this route. We bought a car and drove home!"
Khuyết điểm: "Overall, a good short flight."
Khuyết điểm: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."
Ưu: "Crew really was cheerful and happy"
Khuyết điểm: "Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down."
Ưu: "I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy."
Khuyết điểm: "Everything was great on our flight."
Ưu: "Got me there Safely"
Khuyết điểm: "Couldn’t understand announcements... at all! By flight attendant or pilot"
Khuyết điểm: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."
Ưu: "Better than average entertainment system for domestic flights."
Khuyết điểm: "Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757."
Khuyết điểm: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Khuyết điểm: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Ưu: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Khuyết điểm: "Tight seats need more legroom"
Khuyết điểm: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."
Ưu: "Flight itself uneventful"
Khuyết điểm: "Lateness"
Khuyết điểm: "Pilots did a great job in informing us why the seat salt had to be turned on."
Ưu: "The fact I arrived safely"
Khuyết điểm: "Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline"
Ưu: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Ưu: "Easy transition from one gate to the next.."
Khuyết điểm: "The food was not fut for human consumption and the servers did not care"
Ưu: "The crew was outstanding, polite, and professional."
Khuyết điểm: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"
Ưu: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."
Khuyết điểm: "They lost my bag."
Khuyết điểm: "That most of the seats do not recline do they could sell more seats."
Ưu: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Khuyết điểm: "The layover in Mexico City was a bit long and the airport was not so great"
Khuyết điểm: "The flight was OK."
Ưu: "Convince of the online apps and the TSA precheck"
Khuyết điểm: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."
Ưu: "Loved the safety presentation made by the live stewardess!!"
Khuyết điểm: "The seats are very small even for a petite person."
Ưu: "Everyone was great"
Khuyết điểm: "The arm rests on both flights where impossible to lift to get out of our seats, the headsets had a lot of static, the head rest was broke on one side, the food to Germany was fine but back was horrible. Within 20mins of take off you were out of most alcohol and the wine was horrible."
Ưu: "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive."
Khuyết điểm: "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. These folks Need to buy a second seat..."
Ưu: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Khuyết điểm: "Lavatory was unusually smelly no charging port"
Khuyết điểm: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Ưu: "Short comfortable flight.. good entertainment to choose from."
Khuyết điểm: "Everything was good with this flight.."
Ưu: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Ưu: "It got me home."
Khuyết điểm: "Although I paid for a first class ticket I was seated in coach. The plane was a commuter jet, and I suspect that Delta added one or more rows of seats because even though I'm of average height and less than average weight I had no leg room at all, and the hip room was minimal at best."
Khuyết điểm: "In a 6h flight, they only served drinks once. I saw the crew member once with a tray of glasses with water, but he ran out before getting to our seat and never came back. I was glad I hadn't finished a bottled water I had purchased earlier at the airport."
Ưu: "Not much to like since the flight was canceled."
Khuyết điểm: "Flight was canceled. The system tried to automatically rebook us but gave us a new itinerary from our original departure point, apparently un aware that we had already left. So, we were stuck in Atlanta airport with no good way to our final destination. Instead of waiting for 22 hours for the next available flight, or driving for 7 hours from Atlanta to Cincinnati, we had to fly into another city and drive to Cincinnati from there AT OUR OWN EXPENSE. It was a rebooking nightmare."
Ưu: "even though this plane was delayed, the crew worked hard to get us out as quickly as possible. We were only 17 minutes behind original landing prediction. Nice work"