Was a quick flight less than an hour. He gave me two packs of gold fish. Which is fine but of course compared to my other flights, well no comparison, but the flight was less than an hour.
Ưu: "Everything was amazing"
Khuyết điểm: "Stay safe"
Ưu: "Great crew and very good legroom."
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Ưu: "The flight crew was friendly. Checking in was easy."
Khuyết điểm: "Nothing, it was great"
Khuyết điểm: "nothing"
Ưu: "service/food excellent"
Khuyết điểm: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Ưu: "Great leg room even for tall person. Food is good and there's enough choices."
Ưu: "Got me there and back on time!"
Khuyết điểm: "Could've had a larger movie selection"
Ưu: "Everything was great"
Khuyết điểm: "N/A"
Ưu: "The Koreans are masters at whatever they do, super clean, polite and attentive. Always a smile. I'd fly with them anytime."
Khuyết điểm: "They tend to keep the plane a tad warm and no individual "fresh air" control over head."
Ưu: "Ended up in the middle seat even though i booked the flight 7 months ago"
Khuyết điểm: "bad seating. the Korean air website would not let me pick my own seat in advance"
Ưu: "Staff was friendly"
Khuyết điểm: "More food offerings like snacks and fresh fruit options"
Ưu: "Everyone was very nice."
Khuyết điểm: "The food was a little odd but that might just have been Korean food."
Khuyết điểm: "High chance of getting delay, this is mostly because of the nature of Korean air."
Ưu: "The crew was great."
Khuyết điểm: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ưu: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Khuyết điểm: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Khuyết điểm: "Crew's English skills could be better. No wifi or other connectivity options on a 13 hr flight."
Khuyết điểm: "I missed my connection because of fog. (Obviously a problem they could not fix, so I’m not upset about that.) I asked to change flights in Fukuoka so I wouldn’t miss it but I was told then I wouldn’t be able to take my connecting flight in Incheon???? Even though it was Korean Air??? Fukuoka lacked any information when our flight might come or if it would possibly be cancelled. Got to Incheon near midnight, I then waited for three and half hours in a line to rebook for the next day, and when they helped me they gave me a ticket. They said they couldn’t give me any hotel accommodations because of all the missed flights, but didn’t offer some other compensation. I didn’t get a voucher which I saw other people in line get. When I asked to upgrade to business class( I was willing to pay the extra money) I was told it was too expensive for me. After my trip I will never fly Korean Air again."
Ưu: "They fixed my vegetarian meal issue by making sure I get it on the next flight."
Khuyết điểm: "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."
Ưu: "Korea Airlines is the best!"
Ưu: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Khuyết điểm: "The only problem was the long layover"
Ưu: "Excellent service"
Khuyết điểm: "45"
Ưu: "A lot of staff, with personal service (even if you come and request a soft drink, they will bring it to your seat). Good entertainment."
Khuyết điểm: "Seats were very uncomfortable, unsuitable for a 12 hour flight."
Ưu: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Khuyết điểm: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Ưu: "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
Ưu: "I took me to my destination."
Khuyết điểm: "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
Ưu: "food selection & crew courtesy"
Khuyết điểm: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Ưu: "Again plenty of food and beverages."
Ưu: "Awesome trip"
Khuyết điểm: "No complain. The crew did great service."
Ưu: "Friendly staff"
Khuyết điểm: "Food"
Khuyết điểm: "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
Khuyết điểm: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Khuyết điểm: "I bought my ticket last minute not realizing that my lay over in Korea was 12 hours I arrived in Korea at 5:30 am, stayed at the airport , slept , walked, ate, sleep patiently waited for my 1930 boarding I finally boarded and was told in their broken English that I am going to be inspected I was thoroughly searched, my pursed was inspected, my body was inspected ,the asked me to open both of my hands and they run a white strips into my palm( I'm a nurse ) and the first thing that entered my mind was they were checking me for drug screen I am very bothered with what happened , Korean airlines makes their passenger have a long lay over and at the end will be thoroughly searched because she stayed in the airport too long How is Korean airlines going to support this insult!!! Anyone tell ne"
Ưu: "The food, available movies, and crew were all very good. The crew did a wonderful job."
Khuyết điểm: "The flight was late for take off and I was disappointed that there was only one Japanese movie available for the flight."
Khuyết điểm: "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
Ưu: "Delta crew was awesome"
Khuyết điểm: "Running to flight"
Ưu: "Indian music in Audio section and Bollywood movies"
Ưu: "I liked everything about the flight except I couldn't sleep on a 13 hour flight."
Khuyết điểm: "The lady behind my seat was big and with her purse I couldn't move my seat back enough. I'm a big man so I need more recline ability."
Khuyết điểm: "Nothing"
Ưu: "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
Khuyết điểm: "The menu selections were adequate.... video and entertainment left a lot to be desired."
Ưu: "Great food and friendly flight attendants"
Ưu: "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
Khuyết điểm: "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."
Ưu: "Crew was great"
Khuyết điểm: "Food sucked, small seats"
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
No pillow provided, crew very friendly
Pushed to check in carry on bags when overhead compartments had enough space. Very poor food and staff on Singapore to India flight.
Ưu: "Flexible seating due to only very few passengers. On time departure and arrival"
Ưu: "Serve customers with a smile"
Khuyết điểm: "Better tasting meal packages served at economy cabin"
Ưu: "The crew were excellent"
Khuyết điểm: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Ưu: "SQ always the best service"
Ưu: "All Crew members was friendly seats i found comfortable."
Ưu: "Seats were good"
Khuyết điểm: "Food could have been better"
Ưu: "Everything, perfect flight"
Khuyết điểm: "Satisfied service friendly staff overall satisfied."
Khuyết điểm: "Very cramped. Worst leg of the journey"
Ưu: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Khuyết điểm: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
Ưu: "personel provided excellent service"
Khuyết điểm: "food was ok. A faulty entertainment system did make our flight feel longer."
Ưu: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "Espresso coffee, champagne, crew, headphones"
Ưu: "My neighbor"
Khuyết điểm: "Fight war delayed and we got a security check upon arrival"
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Ưu: "The economy section of the upper deck of the A380 is great!"
Ưu: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Khuyết điểm: "Absolutely no complaints"
Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Ưu: "Excellent attention to service and comfort."
Ưu: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Khuyết điểm: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Ưu: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Khuyết điểm: "The seats and there is not much leg room"
Khuyết điểm: "Stewardesses were a bit rude"
Ưu: "Finally an airline that loads from the back to the front. Makes sense to me"
Ưu: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Ưu: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
Khuyết điểm: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ưu: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Khuyết điểm: "Nothing"
Ưu: "Crew service"
Khuyết điểm: "Very old entertainment system. Poor screen visibility. Cramped"
Ưu: "Everything great personnel"
Ưu: "I paid for an economy class ticket but got first class service."
Khuyết điểm: "Nothing"
Ưu: "Friendly, attentive crew. Clean plane."
Khuyết điểm: "Cramp set space. Lack of movie choices, not all had closed caption."
Ưu: "Crew was nice"
Khuyết điểm: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
Ưu: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Khuyết điểm: "Hope that there were more time to order and enjoy beverages."
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Ưu: "Love the service at Singapore Air. Very attentive and accommodating."
Khuyết điểm: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Ưu: "Crew is big on service and being true professionals. Always smiling and being attentive"
Khuyết điểm: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Ưu: "service, good TV quality and good movie selection"
Khuyết điểm: "sound quality with headphones was horrible"
Ưu: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Ưu: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ưu: "Courteous, Professional Crew. Amazing Service."
Ưu: "It is really nice to have a direct flight option to Singapore"
Ưu: "Spacious, comfortable seat"
Khuyết điểm: "Flight crew is great!"
Ưu: "Had a row to myself, crew was extremely attentive. Due to a lack of passengers, the crew was even able to anticipate many of our needs before we voiced them."
Khuyết điểm: "My first headphones didn't work and the pull out tray in my row had a bit of left over food crusted on to it."
Ưu: "One of the crew members likes to rush passengers which was unnecessary. They need to give people time to get situated. First time I saw a crew member exhibit an impatient behavior. Even when she is serving she has that rush manner. Not good. Unprofessional! I wish I can remember her Korean name. I don’t think she likes her job. The other ladies were courteous except her! ( Seoul to Jfk NY trip)."
Khuyết điểm: "Food selection was very mediocre . The beef was hard to chew. The scrimp pasta had 3 pieces of tiny shrimp and all pasta. Will not recommended this airline or fly with this aircraft. Should have stayed with Cathay Pacific."
Ưu: "chicken fried steak was actually good."
Khuyết điểm: "had some difficulty understanding attendants' English."
Khuyết điểm: "The flight was late for three hours and as a result, we missed our connection to Hawaiian Airline and have to spend the night in Korea. They never explain why the flight was late and no apology was given"
Ưu: "Charming and respectful crew"
Khuyết điểm: "Everything's ok"
Ưu: "Great food, nice crew."
Ưu: "I got upgraded to business seat on the way from danang to seoul:)"
Khuyết điểm: "Food was not that good"
Ưu: "Check in staff were good. We departed on time."
Khuyết điểm: "Better if they could provide maybe nuts I flight but if not, it's still all good for an hour flight.."
Khuyết điểm: "A normal flight with good service but at a really good price. I fly 15 or more times a year and would definitely do this one again."
Ưu: "Food was okay"
Khuyết điểm: "The movie selection was dated."
Khuyết điểm: "Seats are not that comfortable"
Khuyết điểm: "More subtitled movies in English."
Ưu: "Good leg room, nice food, and friendly professional staff."
Khuyết điểm: "Boarding process was chaotic."
Khuyết điểm: "flight delayed 30 minutes"
Ưu: "on-plane flight operation is very good"
Khuyết điểm: "back-office support is very poor. for example they sent me an email before the departure date in Korean only."
Ưu: "It's okay."
Khuyết điểm: "Boarding from Incheon to Manila was a bit chaotic. We did not board by number or group order. Also, the sound system was barely audible."
Ưu: "charming efficient staff"
Ưu: "We liked the service and food and had plenty of space since the flight was half empty."
Khuyết điểm: "Flight was 50 minutes late leaving Seattle because Asiana was waiting for a connecting flight. We still made our connection in Seoul so no problem."
Ưu: "Very nice and clean. Crew was helpful and readily available. Excellent choice for my family for our first trip to Asia."
Khuyết điểm: "The seats could have used a little more cushion."
Ưu: "The food was excellent."
Khuyết điểm: "The seat back wasn’t comfortable."
Ưu: "Flight was not over crowded. Got to rest. Crew very helpful and friendly"
Khuyết điểm: "Food disappointing"
Ưu: "Crew very friendly. Check in very fast"
Khuyết điểm: "Food was disappointing. Lounge in Manila was dirty"
Khuyết điểm: "Flight departed and arrived almost two hours late. Unacceptable especially since it wasn’t mechanical but waited for a connecting flight. Now I may not be able to get a ride out of the airport and back to my camp in time for curfew."
Khuyết điểm: "few new movies in the list"
Ưu: "Customer service was good and complimentary food was served during flight. Compar to other airlines require’s me to purchase and with card."
Khuyết điểm: "None"
Khuyết điểm: "film selection not good enough and not new enough"
Khuyết điểm: "The sound of the intercom during announcement of pilot coz it is weak."
Ưu: "On time. Decent food for a 2 hour flight."
Khuyết điểm: "Plane a bit on the old side."
Ưu: "Food and staff"
Khuyết điểm: "tv screen too small... need upgrade or newer type plane..."
Ưu: "Food was good. Service was excellent"
Khuyết điểm: "Both of the flight were 2-3 hours late"
Ưu: "Pleasant, short flight that included a wonderful full meal!"
Khuyết điểm: "Ticketing phrase I had a hard time tracking booking that it became frustrating until my son helped me!"
Ưu: "Provision of on flight slippers, sleeping pillow and blanket, toothbrush and toothpaste Comfortable and easy boarding and check in"
Khuyết điểm: "More varieties and kinds of meals and food should be provided such as muslim halal food Minimize transit waiting time Increase checked in baggage limit if possible"
Ưu: "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
Khuyết điểm: "Not being able to speak Korean. Good thing they understand English."
Khuyết điểm: "Sound didn't work on entertainment system And food was not good"
Ưu: "Food given even though it was a short flight"
Ưu: "crew was very professional and pleasant. Plane was in excellent condition comfortable and clean"
Khuyết điểm: "nothing"
Ưu: "We like the comfortable seats of the Airbus 380, the crew services. The food is ok; the entertainment is good"
Khuyết điểm: "The boarding should be categorize in row number to avoid long line and delay."
Ưu: "Flight crew is nice and could speak English. Good experience overall. No real negatives"
Khuyết điểm: "Seemed like no air conditioning -- very hot the whole trip. Food was very poor -- glad we ate prior."
Ưu: "Well they upgrade us to business class and lets me tell you, if inhvar that kind of money, I would buy that business every time I travel. The best time and didn't want to get off."
Khuyết điểm: "Nothing that I didn't like. Very impressed from beginning unti landed."
Ưu: "The food was good the staff pleasant and professional, for an airplane seemed to be clean. Everyone has their own personal entertainment screens. Food was pretty decent, better than I have ever had on a domestic US flight. Staff always seemed to appear happy and satisfied with their job/work; service with a smile."
Khuyết điểm: "I found that unlike my SEA to Seoul flight, the staff on this 9 hour flight only brought drinks around during meal time; or you had to specifically call a staff member to get a drink. I really appreciated the first flight staff that took care to bring drinks around more often without needing to call on them. They seem very stingy with carry on items. Other than that, it was a very pleasant experience."
Ưu: "Asiana service"
Khuyết điểm: "Old plane. Small screens and worn out fixtures."
Ưu: "Food and service were good"
Khuyết điểm: "Delay flights had me running to catch the connecting flights just to find out those flights were also delayed"
Ưu: "I like the crew and comfort of seats with foot rest."
Khuyết điểm: "I got sick from the food the next day and didn't look me flights running late related to first class people not arriving to terminal on time."
Ưu: "Able to accommodate our diet, even if food was bland. Stewardess were very nice."
Khuyết điểm: "Seats were pretty uncomfortable but anything gets old after 21 hours of flying."
Ưu: "The crew and service was excellent, as good as it gets."
Khuyết điểm: "The week before notice of aircraft switch (which gate agent said happens very frequently) from flat bed to old style 2 + 2 seating, with angle, and quite uncomfortable seat, is apparently a frequent Asiana bait and switch. This is a deceptive and inexcusable and deceitful practice. Too bad, because the crews are so good, but doesn't make up for 12 hours without sleep, before an important meeting."
Ưu: "Plane was very old, entertainment system old video and loop model; headrests not flexible, cramped quarters all round."
Ưu: "Boarding and on time flights"
Khuyết điểm: "No personal tv on flight"