Food was horrible. Flt too crowded. Dirty bathrooms.
Friendly staff, excellent food, a whole lot of good choices for onboard entertainment, comfortable ride, and good legroom even in the economy.
Ưu: "Best in the world, as always."
Pandemic policy: airlines need to have currently update on the website for clearly requirements for Covid 19 certificate in hours , example form.
Khuyết điểm: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Khuyết điểm: "Entertainment and access to Wifi"
Ưu: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Khuyết điểm: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Ưu: "Best airline I've ever been on"
Ưu: "Crew were great. Flight was not full."
Khuyết điểm: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Khuyết điểm: "Better food, better selection movies"
Khuyết điểm: "Satisfied service friendly staff overall satisfied."
Khuyết điểm: "Very cramped. Worst leg of the journey"
Khuyết điểm: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "The seats were comfortable and the staff was very attendant!"
Khuyết điểm: "No complaints"
Ưu: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Khuyết điểm: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Ưu: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Khuyết điểm: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Khuyết điểm: "Boarding didn’t give priority to passengers with children"
Ưu: "Boarding was good and the flight time was shorter than expected."
Khuyết điểm: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "The cabin crew was great."
Khuyết điểm: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Khuyết điểm: "Food not hood"
Ưu: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Khuyết điểm: "All good"
Ưu: "More leg room than other airlines, superb service and excellent food!"
Ưu: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Khuyết điểm: "nothing"
Khuyết điểm: "Too salty Hindu non veg meal"
Ưu: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Khuyết điểm: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."
Ưu: "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"
Ưu: "Crew, cabin and food."
Khuyết điểm: "Lack of entertainment console at each seat"
Ưu: "Comfort Great book the cook meal choices Restful Attentive service"
Khuyết điểm: "What’s there not to like about SQ"
Khuyết điểm: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Ưu: "Loved the crew. Really helpful."
Khuyết điểm: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Khuyết điểm: "It is really good experience. All the flight attendants are good"
Ưu: "Hard to find lounge for bclass users"
Ưu: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Khuyết điểm: "Nothing negative to report"
Ưu: "they even addressed me by name"
Ưu: "Very helpful and polite staff"
Khuyết điểm: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ưu: "crews are energetic and warm welcoming passengers."
Khuyết điểm: "aircon temperature is too hot for seat 50H area."
Ưu: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ưu: "Great price"
Khuyết điểm: "Food is not good"
Ưu: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Ưu: "Flight arrived earlier than expected and the flight attendants were good and polite."
Ưu: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ưu: "The crew were all very polite, well mannered, and helpful."
Khuyết điểm: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
Ưu: "Lots of movie and game options"
Khuyết điểm: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"
Ưu: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Khuyết điểm: "the gates the time intervals and the connections..."
Check in was night mare the checking agent was extrude I will never travel with Qatar airways because of him Moayad god will punish him for this bad treatment he made my trip very sad
Everything was good but they need to improve on time
This is the worst flight experience
Ưu: "Good crew. Nice flight. Newer equipment."
Khuyết điểm: "The transfer process was a little burdensome."
Ưu: "Always on time"
Khuyết điểm: "Food bad. Much better taste at the lounge in Doha"
Khuyết điểm: "coffee is to strong and to many spicy foods"
Ưu: "Overall experience was good!"
Khuyết điểm: "Keep the good work up."
Ưu: "Food choice was good & amazing crew ."
Khuyết điểm: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Ưu: "The crew was amazing."
Khuyết điểm: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Khuyết điểm: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"
Khuyết điểm: "Seat comfort"
Ưu: "Seats are great!"
Khuyết điểm: "The food options were not that good this time."
Ưu: "Excellent food, service and comfortable seats."
Khuyết điểm: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Ưu: "Entertainment variety Frequent drinks offered onboard"
Khuyết điểm: "Insufficient amount of in-flight food portion"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Khuyết điểm: "None"
Khuyết điểm: "Too crowded in in flight"
Ưu: "Food was good, staff was excellent."
Khuyết điểm: "Can't think of anything."
Ưu: "Good food and good hospitality"
Khuyết điểm: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Khuyết điểm: "Too many security screenings including the airline’s itself.!!!"
Khuyết điểm: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Ưu: "Crew were good, food was decent"
Khuyết điểm: "Equipment/electronics was a bit dated."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Everything was fine except the flight delays"
Khuyết điểm: "Flight delays"
Ưu: "The Qatar Airways price."
Khuyết điểm: "The online check in system was down so we all had to line up to check in."
Khuyết điểm: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Ưu: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Khuyết điểm: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Khuyết điểm: "The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best."
Ưu: "Crew were wonderful, spacious legroom."
Khuyết điểm: "Boarding was crazy."
Ưu: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Khuyết điểm: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."
Ưu: "view above"
Khuyết điểm: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."
Ưu: "Flight. Conections"
Khuyết điểm: "Change flexibility, helpfulness"
Khuyết điểm: "It was an older plane. It seemed smaller and we had no choice in entertainment"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."
Khuyết điểm: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"
Khuyết điểm: "Expect more then OK from Qatar."
Ưu: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Khuyết điểm: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"
Ưu: "Qatar Airways is always impressing"
Khuyết điểm: "Nothing at all"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "The staff was amazing! I started I get a headache- probably because of low blood sugar, and one of the attendant provided me with constant water, ginger ale, and chocolates. It was so sweet- she didn't have to make sure I was okay, but she chose to our the kindness of her heart!"
Khuyết điểm: "The cramped quarters. I had a very tall person sit practically on my lap the entire flight, as he leaned his chair back the entire time. It left no room for me to use the table for my laptop. I was fortunate that no one sat next to me on my first flight, but for the second one I was not so lucky – so I couldn't work on my schoolwork."
Khuyết điểm: "Long transit"
Ưu: "Boarding team was considerate with hand baggage and also as we were with a toddler they understood the need of extra wieght."
Khuyết điểm: "Food menu wasnt good."
Comfortable seats and good tv. Food and drink service poor
Ưu: "Seat was very comfortable, and food was amazing"
Khuyết điểm: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Ưu: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Khuyết điểm: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
Ưu: "Flight crew & food"
Khuyết điểm: "Need avoid delay flight, it’s hard to catch connecting flight"
Ưu: "first time on Emirates and its just so much better than anything else under all points of view"
Khuyết điểm: "vegetarian options"
Khuyết điểm: "I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Crew was great. Boarding was great"
Khuyết điểm: "Less air condition towards the end."
Ưu: "The other services was okey"
Khuyết điểm: "The checking in at the airport terrible"
Khuyết điểm: "It was too cold"
Ưu: "Great quality food for a flight."
Khuyết điểm: "WiFi did not work, ever. Staff could have been a bit nicer."
Ưu: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Khuyết điểm: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "I liked the service provided."
Khuyết điểm: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
Ưu: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Khuyết điểm: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."
Ưu: "I liked helpfulness of staff that took care of my 11months old son"
Ưu: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."
Ưu: "The food was great. I like, that you can choose between different meal options."
Ưu: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Khuyết điểm: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."
Ưu: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Khuyết điểm: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
Ưu: "Total service extended was very nice"
Ưu: "service cleanliness of washrooms Food seating availability"
Khuyết điểm: "The seat was not going back. Food and tea didn't come on time."
Ưu: "You give me exelent space behind the exit ..tnx"
Ưu: "Nice airport"
Khuyết điểm: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Khuyết điểm: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."
Ưu: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Khuyết điểm: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Ưu: "Excellent service in flight and nice food"
Khuyết điểm: "NA"
Ưu: "Seats are a bit narrow,but enough room for legs."
Ưu: "Comfort, friendly crew, excellent service. Good food"
Khuyết điểm: "Nothing"
Ưu: "Crew were very nice"
Khuyết điểm: "Seat cushions are horrible There is no padding. 'All the chairs dirty too. Decor was very old"
Ưu: "Crew was friendly"
Khuyết điểm: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"
Ưu: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Ưu: "Flight crew was responsive and courteous."
Khuyết điểm: "Seats are hard. Scrambled eggs were not edible."
Khuyết điểm: "Missed flight because checked bags took to long to get back"
Ưu: "The staff was very attentive and helpful."
Khuyết điểm: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Ưu: "Air hostesses were very polite in general I like the leg space food was delicious"
Khuyết điểm: "- crew pick wake me up to ask for my blanket 30 mins before landing - pick up head set when i had 10 mins left on the movie - did not like not having enough space to fit my hand luggage into overhead compartment for the exit seat. - need free internet - could not get online at all"
Ưu: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."
Khuyết điểm: "More regular offerings of drinks."
Ưu: "Satisfactory in all respect"
Ưu: "Food , entertainment"
Khuyết điểm: "Seats very compact"
Ưu: "Overall fully satisfied with a safe journey package"
Ưu: "Activity bags for children, lots of legroom, great entertainment selections - new movies, nice individual screens, great colors and lighting and a nice smell. Flight attendants all nice and helpful, love the flight attendant outfits."
Ưu: "Service has become repulsive and terrible that a frequent traveling in Emirates like me for past 15 years is considering to find an alternative."
Khuyết điểm: "Service, the interior and almost everything is poorly managed. The inflight after ringing the call bell for 10 minutes, was disgruntled to attend to us, literally screamed at us saying she was busy in the back and we need to be patient. She took an additional 10 minutes to bring us some water. Her attitude was inexcusable and offensive. I have been a loyal flyer making at least 2 travels in a year with Emirates and I'm ready to switch now."
Khuyết điểm: "Crew members are very arrogant at passengers they will not respond quickly .Food is not at all good"
Ưu: "Entertainment, Hospitality"
Khuyết điểm: "Seats were not much comfortable. Washrooms should have been cleaned frequently. Free Internet quota should be increased from 100 MB to 500 MB"
Departing on scheduled time and arriving before scheduled time.
Ưu: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
Khuyết điểm: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"
Khuyết điểm: "Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair"
Khuyết điểm: "1 hour delay due to weather"
Ưu: "Good movies good food"
Ưu: "Television options are great."
Khuyết điểm: "Food was unrecognizable. No leg room"
Khuyết điểm: "The airport in Turkey had no a/c it was sweltering and packed. It smelled to high hell. Boarding was crazy with people shoving and pushing and cutting each other to get throug"
Ưu: "Planes to be on time"
Khuyết điểm: "Plane was late 40 minutes"
Ưu: "Organized overall"
Khuyết điểm: "Cabin way too cold"
Ưu: "Flight itself is very nice. Good service and media selection."
Khuyết điểm: "Trip from ZAG to IAH Business Class. At ZAG they told me it was fine to take my skateboard onboard. At the Istanbul layover they forced me to pay $160 or else my items wouldn't make it on board. With a business class I still had to pay extra for a carry-on they said it was okay but then they changed their tune. I get it's in a different location but the same company is telling me two different things that ended up costing $160. On top of that, when I finally arrived at IAH they didn't have my skateboards... so I paid $160 for them to lose my boards."
Ưu: "Food was good. One thing I like about Turkish Arilines is that the plastic containers they use for food are a variety of shapes and sizes. This really helps the food service seem less industrial."
Khuyết điểm: "Check-in was ludicrously slow, though that may have been due more to customers than to staff... Entertainment system at my seat not functioning."
Ưu: "Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog."
Khuyết điểm: "Entertainment system not operational"
Khuyết điểm: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Ưu: "The Entertainment system was best I have seen."
Khuyết điểm: "Flight attendants had crappy attitude, hardly spoke English, spilled a drink on my lap and only managed a sorry when I spoke up."
Ưu: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Khuyết điểm: "N/A"
Ưu: "Courteous staff. Comfortable plane."
Khuyết điểm: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."
Ưu: "Food, entertainment, crew"
Ưu: "Vegetarian options available"
Khuyết điểm: "Long delay"
Ưu: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"
Khuyết điểm: "None"
Ưu: "The courtesy to all the passengers was great"
Khuyết điểm: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"
Khuyết điểm: "1. Seat could have been more comfortable - didn't seem to maintain recline. NOT a problem on my outbound flight. 2. We departed 50 min late. 3. Length of flight 11 + 2 hours to make many connections to Europe."
Ưu: "Great comfort and speedy service of beverage and breakfast"
Khuyết điểm: "They didn't pick up the dishes fast"
Ưu: "Wi-Fi should be free on thec plane"
Khuyết điểm: "The song selections was inadequate. Need more Nigerian hip pop songs"
Khuyết điểm: "None"
Ưu: "Food is decent. Entertainment is above par."
Khuyết điểm: "This was 2nd out of three Turkish flights I've taken that was delayed causing me to run to catch my connection. Also, there was some sort of dilemma or drama with the in flight staff. It took an hour at least from when the drink cart came out until I was actually served a glass of water. The staff kept discussing something at the cart, then leaving the cart, then returning for another discussion, etc..."
Ưu: "It was all good!"
Khuyết điểm: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."
Ưu: "The flight attendants were helpful and nice."
Khuyết điểm: "There was miscommunication when checking in in Zagreb to instanbul to choose one electronic to use. We therefore mistakenly put our cell phone in our check in baggage to use our computer to do work. This was incorrect and significantly worsened our experience."
Khuyết điểm: "Airport in Turkey is a big mess. Too many checkpoints that make no sense"
Khuyết điểm: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."
Ưu: "The flight staff was very friendly, even to difficult passengers."
Ưu: "The window seat"
Khuyết điểm: "Nothing"
Ưu: "Food and service were excellent. And great staff!"
Khuyết điểm: "The food wasnt good .."
Ưu: "Crews were very nice helpful"
Khuyết điểm: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."
Khuyết điểm: "The flight from Los angeles was 3 hours late when I got to Instanbul Turkey was nobody there to help us I lost my flight and they lie to us about available flights I ask them to speak to a supervisor they told me the only Supervisor was outside the airport they wanted me to pay $30 for a visa and go through customs was the first time I flew Turkish airways and will be the last one"
Ưu: "The crew was excellent. Wonderful entertainment. Very clean aircraft. Good food and loved the goodie bag. Would have rated it a 10 all around but the seating arrangement is not good"
Khuyết điểm: "Very uncomfortable seat arrangement, no leg room."
Ưu: "We were hesitant about flying Turkish Airlines. In the past they have had bad reviews and there had just been the terrorist bombing at the airport. But the flights to Croatia were cheap so we bought. The food was great and plentiful. Staff were very polite. We had a night flight to Istanbul and both my wife an I were able to stretch out in empty middle rows seats and sleep. I would definitely fly them again. They are very underrated."
Khuyết điểm: "On the flight back our seats did not recline."
Ưu: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"
Ưu: "Missed the flight for 5 minutes because of wrong information being given to us then tried to get help and no one is there to help for Turkish airlines . Called multiple times and was being hung up on multiple times and after finally getting through the custimer service representative was extreamly rude and was threatening to hang up the phone because I was asking her what I should do next . At the end of the day no Turkish airline associate was able to help us and had to buy another ticket with Emirats . Tar table customer service and just took our money regardless of us flying with you guys. Coming back my mother was sick and we tried to get our ticket dates increased but still wasn't able to and now my mother has to buy another ticket with another airline just because Turkish airline was the worse experience we have ever had and we always fly international ."
Khuyết điểm: "Horrible customer service"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Nice hotel, meals, and transport, plus $$."
Khuyết điểm: "Had to stay over two nights. Could not make original connection in Istanbul, stayed over at my expense. Flight overbooked, stayed over at Turkish Airlines expense."
Khuyết điểm: "I was assigned a non-existent seat! How could that happen?! I had to sit in a leftover seat after everyone else had claimed theirs."
Ưu: "Crew was efficient"
Khuyết điểm: "The baggage handlers broke a wheel off my suitcase and damaged the hand!e."
Ưu: "We were pleasantly surprised when we received a full box of snacks on our short flight from Zagreb to Instabul. The trip was comfortable and we enjoyed that there was a movie available overhead and they provided headphones for. Overall, it was a fine experience."
Khuyết điểm: "Service was fine until our water bottle (which we thought was empty) leaked a bit in the overhead compartment and the female crewmember was incredibly rude and gave the most disgusted look when we claimed the bag that had a small leak of water (about a tablespoon). She also whispered something in Turkish to fellow crewmembers and they all laughed. It was embarrassing and unnecessary. We also were left in the bus on the tarmac for 10 minutes before we could board without any notification of what was going on."