Customer friendly fine service. Thank you.
Ưu: "Best in the world, as always."
Pandemic policy: airlines need to have currently update on the website for clearly requirements for Covid 19 certificate in hours , example form.
Khuyết điểm: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Khuyết điểm: "Entertainment and access to Wifi"
Ưu: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Khuyết điểm: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Ưu: "Best airline I've ever been on"
Ưu: "Crew were great. Flight was not full."
Khuyết điểm: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Khuyết điểm: "Better food, better selection movies"
Khuyết điểm: "Satisfied service friendly staff overall satisfied."
Khuyết điểm: "Very cramped. Worst leg of the journey"
Khuyết điểm: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "The seats were comfortable and the staff was very attendant!"
Khuyết điểm: "No complaints"
Ưu: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Khuyết điểm: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Ưu: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Khuyết điểm: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Khuyết điểm: "Boarding didn’t give priority to passengers with children"
Ưu: "Boarding was good and the flight time was shorter than expected."
Khuyết điểm: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "The cabin crew was great."
Khuyết điểm: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Khuyết điểm: "Food not hood"
Ưu: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Khuyết điểm: "All good"
Ưu: "More leg room than other airlines, superb service and excellent food!"
Ưu: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Khuyết điểm: "nothing"
Khuyết điểm: "Too salty Hindu non veg meal"
Ưu: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Khuyết điểm: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."
Ưu: "Crew, cabin and food."
Khuyết điểm: "Lack of entertainment console at each seat"
Ưu: "Comfort Great book the cook meal choices Restful Attentive service"
Khuyết điểm: "What’s there not to like about SQ"
Khuyết điểm: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Ưu: "Loved the crew. Really helpful."
Khuyết điểm: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Khuyết điểm: "It is really good experience. All the flight attendants are good"
Ưu: "Hard to find lounge for bclass users"
Ưu: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Khuyết điểm: "Nothing negative to report"
Ưu: "they even addressed me by name"
Ưu: "Very helpful and polite staff"
Khuyết điểm: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ưu: "crews are energetic and warm welcoming passengers."
Khuyết điểm: "aircon temperature is too hot for seat 50H area."
Ưu: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ưu: "Great price"
Khuyết điểm: "Food is not good"
Ưu: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Ưu: "Flight arrived earlier than expected and the flight attendants were good and polite."
Ưu: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ưu: "The crew were all very polite, well mannered, and helpful."
Khuyết điểm: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
Ưu: "Lots of movie and game options"
Khuyết điểm: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"
Ưu: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Khuyết điểm: "the gates the time intervals and the connections..."
Service was terrible. Flight attendants are rude. Almost feels like they’re doing you a favor. Skipped one of the meals on my row, when asked for water bottle they told me they didn’t have it. Didn’t pick up trash, skipped again for asking for a drink. Didn’t offer tea/coffee service at all. Overall very bad experience will not recommend or fly Qatar airways again
I have Covid because they didn’t enforce face mask on the plane.
Everything was good but they need to improve on time
This is the worst flight experience
Ưu: "Good crew. Nice flight. Newer equipment."
Khuyết điểm: "The transfer process was a little burdensome."
Ưu: "Always on time"
Khuyết điểm: "Food bad. Much better taste at the lounge in Doha"
Khuyết điểm: "coffee is to strong and to many spicy foods"
Ưu: "Overall experience was good!"
Khuyết điểm: "Keep the good work up."
Ưu: "Food choice was good & amazing crew ."
Khuyết điểm: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Ưu: "The crew was amazing."
Khuyết điểm: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Khuyết điểm: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"
Khuyết điểm: "Seat comfort"
Ưu: "Seats are great!"
Khuyết điểm: "The food options were not that good this time."
Ưu: "Excellent food, service and comfortable seats."
Khuyết điểm: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Ưu: "Entertainment variety Frequent drinks offered onboard"
Khuyết điểm: "Insufficient amount of in-flight food portion"
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Khuyết điểm: "None"
Khuyết điểm: "Too crowded in in flight"
Ưu: "Food was good, staff was excellent."
Khuyết điểm: "Can't think of anything."
Ưu: "Good food and good hospitality"
Khuyết điểm: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Khuyết điểm: "Too many security screenings including the airline’s itself.!!!"
Khuyết điểm: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Ưu: "Crew were good, food was decent"
Khuyết điểm: "Equipment/electronics was a bit dated."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Everything was fine except the flight delays"
Khuyết điểm: "Flight delays"
Ưu: "The Qatar Airways price."
Khuyết điểm: "The online check in system was down so we all had to line up to check in."
Khuyết điểm: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Ưu: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Khuyết điểm: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Khuyết điểm: "The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best."
Ưu: "Crew were wonderful, spacious legroom."
Khuyết điểm: "Boarding was crazy."
Ưu: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Khuyết điểm: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."
Ưu: "view above"
Khuyết điểm: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."
Ưu: "Flight. Conections"
Khuyết điểm: "Change flexibility, helpfulness"
Khuyết điểm: "It was an older plane. It seemed smaller and we had no choice in entertainment"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."
Khuyết điểm: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"
Khuyết điểm: "Expect more then OK from Qatar."
Ưu: "Qatar Airways is always impressing"
Khuyết điểm: "Nothing at all"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "The staff was amazing! I started I get a headache- probably because of low blood sugar, and one of the attendant provided me with constant water, ginger ale, and chocolates. It was so sweet- she didn't have to make sure I was okay, but she chose to our the kindness of her heart!"
Khuyết điểm: "The cramped quarters. I had a very tall person sit practically on my lap the entire flight, as he leaned his chair back the entire time. It left no room for me to use the table for my laptop. I was fortunate that no one sat next to me on my first flight, but for the second one I was not so lucky – so I couldn't work on my schoolwork."
Khuyết điểm: "Long transit"
Ưu: "Boarding team was considerate with hand baggage and also as we were with a toddler they understood the need of extra wieght."
Khuyết điểm: "Food menu wasnt good."
Comfortable seats and good tv. Food and drink service poor
The open bar, crew, food menu and clean cabin.
Ưu: "Seat was very comfortable, and food was amazing"
Khuyết điểm: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Ưu: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Khuyết điểm: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
Ưu: "Flight crew & food"
Khuyết điểm: "Need avoid delay flight, it’s hard to catch connecting flight"
Ưu: "first time on Emirates and its just so much better than anything else under all points of view"
Khuyết điểm: "vegetarian options"
Khuyết điểm: "I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Crew was great. Boarding was great"
Khuyết điểm: "Less air condition towards the end."
Ưu: "The other services was okey"
Khuyết điểm: "The checking in at the airport terrible"
Khuyết điểm: "It was too cold"
Ưu: "Great quality food for a flight."
Khuyết điểm: "WiFi did not work, ever. Staff could have been a bit nicer."
Ưu: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Khuyết điểm: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Ưu: "Same as above"
Khuyết điểm: "Same as above"
Ưu: "I liked the service provided."
Khuyết điểm: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
Ưu: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Khuyết điểm: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."
Ưu: "I liked helpfulness of staff that took care of my 11months old son"
Ưu: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."
Ưu: "The food was great. I like, that you can choose between different meal options."
Ưu: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Khuyết điểm: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
Ưu: "Total service extended was very nice"
Ưu: "service cleanliness of washrooms Food seating availability"
Khuyết điểm: "The seat was not going back. Food and tea didn't come on time."
Ưu: "You give me exelent space behind the exit ..tnx"
Ưu: "Nice airport"
Khuyết điểm: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Khuyết điểm: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."
Ưu: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Khuyết điểm: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Ưu: "Excellent service in flight and nice food"
Khuyết điểm: "NA"
Ưu: "Seats are a bit narrow,but enough room for legs."
Ưu: "Comfort, friendly crew, excellent service. Good food"
Khuyết điểm: "Nothing"
Ưu: "Crew were very nice"
Khuyết điểm: "Seat cushions are horrible There is no padding. 'All the chairs dirty too. Decor was very old"
Ưu: "Crew was friendly"
Khuyết điểm: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"
Ưu: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Ưu: "Flight crew was responsive and courteous."
Khuyết điểm: "Seats are hard. Scrambled eggs were not edible."
Khuyết điểm: "Missed flight because checked bags took to long to get back"
Ưu: "The staff was very attentive and helpful."
Khuyết điểm: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Ưu: "Air hostesses were very polite in general I like the leg space food was delicious"
Khuyết điểm: "- crew pick wake me up to ask for my blanket 30 mins before landing - pick up head set when i had 10 mins left on the movie - did not like not having enough space to fit my hand luggage into overhead compartment for the exit seat. - need free internet - could not get online at all"
Ưu: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."
Khuyết điểm: "More regular offerings of drinks."
Ưu: "Satisfactory in all respect"
Ưu: "Food , entertainment"
Khuyết điểm: "Seats very compact"
Ưu: "Overall fully satisfied with a safe journey package"
Ưu: "Activity bags for children, lots of legroom, great entertainment selections - new movies, nice individual screens, great colors and lighting and a nice smell. Flight attendants all nice and helpful, love the flight attendant outfits."
Ưu: "Service has become repulsive and terrible that a frequent traveling in Emirates like me for past 15 years is considering to find an alternative."
Khuyết điểm: "Service, the interior and almost everything is poorly managed. The inflight after ringing the call bell for 10 minutes, was disgruntled to attend to us, literally screamed at us saying she was busy in the back and we need to be patient. She took an additional 10 minutes to bring us some water. Her attitude was inexcusable and offensive. I have been a loyal flyer making at least 2 travels in a year with Emirates and I'm ready to switch now."
Khuyết điểm: "Crew members are very arrogant at passengers they will not respond quickly .Food is not at all good"
Ưu: "Entertainment, Hospitality"
Khuyết điểm: "Seats were not much comfortable. Washrooms should have been cleaned frequently. Free Internet quota should be increased from 100 MB to 500 MB"
Very poor snack and drink option
When boarding started, it was like refugees rushing to a life boat. Everyone was rushing to the front. Only one KLM staff standing there saying "... now is this group, yours is next,,,, we will call it out...." While he stopped some travelers, he did allowed some others passed without even checking their ticket. They have all the digital gears, and the screens to show the current boarding sequences, why don't they just use that. For some of us that did not have a excellent hearing, it was hard not trying to get closer to understanding what is going on.
Muy buen servicio al cliente
Delay and change of terminal last minute
Ưu: "Staff were polite"
Khuyết điểm: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Ưu: "Very nice airplane and pleasant crew"
Khuyết điểm: "Nothing. Flight was amazing"
Ưu: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Khuyết điểm: "I flew economy and all was good and appropriate to the level."
Khuyết điểm: "All of the less than good, obvious!"
Ưu: "Loved the smooth ride."
Khuyết điểm: "Bathroom was pretty nasty"
Ưu: "Staff were professional and polite."
Khuyết điểm: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Khuyết điểm: "Information on arrival time was not correct"
Ưu: "Fantastic gate agents!"
Khuyết điểm: "The food was terrible."
Khuyết điểm: "Staff rude and short"
Ưu: "Friendly crew"
Khuyết điểm: "KLM lost one piece of my luggage"
Ưu: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Khuyết điểm: "Everything was very good."
Khuyết điểm: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Ưu: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Ưu: "The crew were really helpful with people who had tight connections because of the delayed flight"
Khuyết điểm: "I wish they had WiFi"
Khuyết điểm: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Ưu: "Seating is tight. The crew was great !"
Khuyết điểm: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Ưu: "The crew were amazing and the flight was very smooth."
Khuyết điểm: "Keep up the good work"
Ưu: "They considered my reguest of vegiterian food."
Khuyết điểm: "I have no complaints."
Ưu: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Ưu: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Khuyết điểm: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Ưu: "Employees were very friendly"
Khuyết điểm: "The seats were very small"
Khuyết điểm: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Ưu: "Friendly in-flight personell"
Khuyết điểm: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Khuyết điểm: "infotainment was down. Lost my luggage the flight was delayed"
Khuyết điểm: "Food and one bathroom out of service makes an awful flight"
Ưu: "Friendly attendants. Decent food, and frequent snacks and beverages."
Khuyết điểm: "No charging ports for electronic devices."
Ưu: "Flight crew was fine. Food was good."
Khuyết điểm: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Ưu: "Friendly staff, good service and on time departure/arrival."
Khuyết điểm: "They stole my money"
Ưu: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Khuyết điểm: "Nothing to be honest . All positive."
Ưu: "Cabin Crew was awesome."
Khuyết điểm: "Entertainment System was not working and no Non-veg food option in flight."
Ưu: "great choice of entertainment content, friendly crew"
Ưu: "On time."
Khuyết điểm: "No negative"
Khuyết điểm: "The bags where damaged from the staff"
Khuyết điểm: "Only one queue for boarding. Flight late on arrival."
Ưu: "Atmosphere, crew were very professional and friendly"
Khuyết điểm: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Ưu: "The service, entertainment, food, the crew, the aircraft were excellent."
Khuyết điểm: "They put us in a Transavia plane."
Ưu: "Staff, service"
Khuyết điểm: "Nothing"
Ưu: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Khuyết điểm: "Nothing"
Ưu: "Excellent service"
Khuyết điểm: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Ưu: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Khuyết điểm: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Ưu: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Khuyết điểm: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Ưu: "Overall, good flight"