Khuyết điểm: "Korean Air was wonderful. BUT KAYAK made my reservation through KIWI.COM which is absolutely horrible. My reservation was ONLY for Dallas to Incheon. They booked me a ticket all the way to Singapore without ever asking my permission or informing me. As a result, I was unable to use the ticket, and had to purchase a new one at the airport ticket counter. I called them several times to attempt to fix the issue, but they were utterly unhelpful. I have requested a refund, but am not hopeful based on their past performance. KAYAK should cut all ties with KIWI if it wants to remain reputable."
Ưu: "Both flights had amazing service, good food for meat eaters, and they were comfortable."
Khuyết điểm: "The first flight was to Seoul and it was hot the entire time."
Ưu: "Just normal..."
Khuyết điểm: "Improve Leg room"
Ưu: "The crew was excellent!"
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ưu: "Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt"
Khuyết điểm: "Wider range of films"
Ưu: "Boarding was Great! Crew were also great. Food were ok. Entertainment were great."
Khuyết điểm: "Snacks and foods were okay. Could have been a bit more, or add a bit more snacks."
Ưu: "I love Korean Air"
Khuyết điểm: "No complaints!"
Khuyết điểm: "Not too much, not enough."
Ưu: "service/food excellent"
Khuyết điểm: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Ưu: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Ưu: "Short flight"
Khuyết điểm: "Dont have lots of option on movie"
Ưu: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Khuyết điểm: "Everything was good"
Ưu: "My husband, my baby(14 months) and I took the flight from Hanoi to New York which was transferred in Korea. The flight from Hanoi to Korea got delayed so we have to fly with Asian Anna instead. The checking took so long and confusing. We barely made the flight from Hanoi to Korea and ran from different terminals to catch the flight from Korea to New York. We paid extra to select seat to sit to gether but then we found out it was just a joke to get money from Justfly since Korean Air said they only arranged seat at check in which we couldn’t check in as early as we wished due to the delay. And from Korea to New York, they lost our 4 luggages. How horrible could that be ? We are thinking about suing justly."
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Ưu: "Oh this was such a great flight... service was perfect!"
Khuyết điểm: "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"
Ưu: "quick flight....seats were comfy for economy....nice crew....good overall experience....entertainment was okay for its selection on movies and music."
Khuyết điểm: "Food got me sick the next day. Wifi would have been great if available."
Ưu: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Khuyết điểm: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Khuyết điểm: "High chance of getting delay, this is mostly because of the nature of Korean air."
Ưu: "Leg room Food Flight attendants. They were attentive."
Ưu: "The service & cleanliness."
Khuyết điểm: "The seats."
Ưu: "I love that you get meals and snacks. A lot of airlines really skimp on this, and you are left miserable, hungry, and thirsty. Korean Air will bring you drinks outside the service times set. Free additional bottles of water as well. The service is excellent, the meals are good, and I absolutely love that you get slippers, toothbrush, toothpaste, and even free headphones should you forget yours. Top service! Good meal portions! I also like that you have 3-4 different meal or snack options each service. CLEAN BATHROOMS!!!! Also, the flight attendants are very polite and courteous. You never feel like they just don't care. They even help with families traveling with small children. A+ guys!"
Khuyết điểm: "I really have nothing negative to say about this airline. They are my favorite, and I fly with them every time I am able, 7 times international to date."
Ưu: "The food was wonderful."
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Khuyết điểm: "long hours"
Ưu: "food selection & crew courtesy"
Khuyết điểm: "pet boarding --- there was a puppy on board who cried & cried. I am a dog lover. Please be mindful that, this flight from JFK, NY, to Seoul, Korea, was 13+ hours. I am very aware about the stress created upon pets from air travels. Yet, it is upon each pet owners to decide which pet might travel on board. This particular pet owner chose to let his/her pet cry out pet's stress + discomfort throughout the flight and annoy all passengers. Pet owner took no action, for example, gave no sedative to the pet or hold the pet to provide comfort or safety. I personally find such behavior irresponsible."
Khuyết điểm: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Khuyết điểm: "too little leg room."
Ưu: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."
Ưu: "I liked the professionalism,courtesy and kindness of the crew. I was impressed with the way they handled their Jonson a flight that ran into a lot of turbulence."
Khuyết điểm: "I would have liked a better explanation of our meal choices, particularly as it relates to the spiciness of the meal. Simply telling me that my choices are chicken, beef or fish is not enough. I also would have liked a broader selection of movies from which to choose, especially on a 12-hour flight."
Ưu: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!!"
Ưu: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Khuyết điểm: "There wasn't anything that I didn't like."
Khuyết điểm: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Ưu: "Nice friendly staff"
Ưu: "The entertainment was great ,and the food"
Khuyết điểm: "Waiting on long line to use bathroom"
Ưu: "Food and crew's profesional service and care"
Ưu: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Ưu: "Entertainment and USB plugs at every seat. Headrests wrap around. Decent seats. Food OK. Had fish option but no veggie."
Khuyết điểm: "No veggie food option despite ordering special meal."
Ưu: "the stewardess were nice food could have been a little bit better, but it was a snackish lunch anyways, so no complaints media on board were a good selection was almost late for boarding due to long lines and transportation, so the crew was super nice and let me rush in. did avoid the traffic getting in, which was nice"
Khuyết điểm: "major turbulence right before landing, made the airplane shake and dip like a roller coaster. i usually am okay with turbulence, but the winds were strong that day"
Ưu: "Wonderful international flights - a bit more leg room. SFO to Seoul and Seoul to Hong Kong. hands down Korean air has clean planes and friendly stylish staff. Generous meals, snacks and beverages. Best service economy international flight!"
Ưu: "Lot of space for legs and comfortable seats."
Khuyết điểm: "Nobody could find my reservation for a special meal and I ended up eating nothing"
Ưu: "The ladies all smiling and very very polite. Best airline I've flown on."
Khuyết điểm: "I have no complaints."
Ưu: "Flight was great. The service and kindness of flight attendants was the best I ever had."
Khuyết điểm: "Really can't say there was anything I didn't like. Just going thru customs. Not very many friendly people to help with the process."
Ưu: "Crew was great"
Khuyết điểm: "Food sucked, small seats"
Ưu: "Seat spacing is actually sane - so much better than US airlines"
never had a chance to get on the plane
Food should be better. The service was good. The seat is comfortable.
Left late and arrived late other than that it was good
Only thing i have to said is rough landing and food is not great so does the entertainment.
Ưu: "Crew was very attentive. Plane was clean."
Khuyết điểm: "Bigger water bottles?"
Ưu: "It was great..."
Khuyết điểm: "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."
Ưu: "The crew and food was amazing, with ample entertainment selections."
Khuyết điểm: "Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats."
Ưu: "I volunteered when flight attendant asked if I would help in exit row responsibility."
Khuyết điểm: "I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!"
Ưu: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"
Ưu: "Quick flight"
Khuyết điểm: "None"
Ưu: "I like the guy who’s checking me in he’s very kind."
Khuyết điểm: "Food."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "The food the service and the staff"
Ưu: "JAL flights to LAX are always great. Good food too."
Khuyết điểm: "This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight"
Ưu: "Boarding was quick as i've come to expect from DFW."
Khuyết điểm: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "Great crew. I easy transfer!"
Khuyết điểm: "Food was not great."
Ưu: "Flight attendants were incredibly nice. Seats were comfortable enough. I appreciated the complementary items. Bathroom was spacious and had extra options I normally wouldn’t receive from an American flight."
Ưu: "Friendly and helpful"
Ưu: "Very friendly and polite. Very helpful and on time."
Ưu: "Everything was excellent no complaints"
Ưu: "I would recommend to everyone JAL"
Khuyết điểm: "No complaints! Not even one!"
Ưu: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
Khuyết điểm: "My original flight was late and pushed my entire schedule back. I had 15 minutes to deplane and get to my connecting flight. This caused a lot of stress on me however, the Japan airlones Crew escorted me (we ran as fast as we could) to my next flight so that I wouldn’t miss it. I boarded with 1 minute to spare which is way too close for my comfort."
Ưu: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Khuyết điểm: "There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy."
Ưu: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Khuyết điểm: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
Ưu: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Khuyết điểm: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."
Ưu: "Excellent service overall"
Khuyết điểm: "Nothing particular"
Ưu: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Khuyết điểm: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
Ưu: "Great flight, great food (Hagendaus Ice Cream was a great treat)"
Ưu: "They were good at helping with problems being it was my first time on a plane."
Khuyết điểm: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
Ưu: "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
Khuyết điểm: "Nothing, it was a very positive experience."
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."
Ưu: "The Japanese crews were excellent on board."
Khuyết điểm: "I didn't like the way the personnel at the check in counter in Dallas. Hannah didn't seem too helpful. I don't know if she was new but she seemed reluctant to help me when I couldn't find my luggage tags. I told her I wanted a kid's meal for my son but she didn't process the request. He did not get a child meal."
Ưu: "Great flight, great staff. The food wasn't bad either."
Ưu: "service is great!"
Khuyết điểm: "nothing"
Ưu: "Great service and comfort. Great food. On time."
Khuyết điểm: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
Khuyết điểm: "Requested Vegetarian Meals. Didn't get them"
Ưu: "Service was wonderful! Domo arigato gozaimasu. Aloha, Cary"
Ưu: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Khuyết điểm: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
Khuyết điểm: "My seat was not comfortable and it was uncomfortably warm."
Ưu: "Service was excellent - Flight attendants were friendly and professional."
Khuyết điểm: "N/A"
Ưu: "The entertainment package was the best ever encountered with seemingly endless choices, keeping us happy all fight long. The seating seemed a bit crowded, and the food was mediocre. We survived, however, without any problem and overall enjoyed our first Dreamliner flight."
Khuyết điểm: "Windows were dimmed most of the flight."
Khuyết điểm: "Again not enough to padding in seats"
Friendly staff. Could improve on the leg room.
Helpful staff. Leg too could be better. Food was okay.
The staff were very friendly. Love the legroom space even in economy. Staff were friendly and onboard entertainment has a lot of good choices!
Nothing much to expect for an hour flight
We should get snacks like peanuts or pretzels
I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about
Ưu: "Best in the world, as always."
Ưu: "Crew very polite and friendly"
Khuyết điểm: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Ưu: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Ưu: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Khuyết điểm: "They are well trained crews so I have no better ideas about improvements"
Ưu: "Nothing special."
Khuyết điểm: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Ưu: "Helpful with our 2 year old"
Khuyết điểm: "Baby change area is very small"
Ưu: "Crew will do anything to help"
Khuyết điểm: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Ưu: "Staff was great as usual"
Khuyết điểm: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Ưu: "Superb service."
Khuyết điểm: "Meals were average for airlines"
Ưu: "Service was excellent!"
Khuyết điểm: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ưu: "Excellent service"
Khuyết điểm: "More tasty snacks throughout the flight"
Ưu: "Okay in general, nothing impressive"
Khuyết điểm: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Ưu: "Foods. Drinks. Entertainment."
Khuyết điểm: "Nothing. Everything’s so perfect!"
Ưu: "Extra leg room, great service and good food."
Khuyết điểm: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Khuyết điểm: "Old plane. Technology didn't work"
Ưu: "Hotel location is convenient, quite comfortable and clean."
Khuyết điểm: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Ưu: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Khuyết điểm: "Need to update the planes.."
Ưu: "Very comfortable. best airline I flew on overall and was first time ."
Khuyết điểm: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Khuyết điểm: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ưu: "The attentiveness of the flight attendants and the new plane."
Ưu: "Excellent attention to service and comfort."
Khuyết điểm: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Ưu: "Boarding, friendly crew"
Khuyết điểm: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Ưu: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Khuyết điểm: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."
Ưu: "The seats are very comfortable. There was ample entertainment."
Khuyết điểm: "No complaints at all. They are very professional and I would chose them again."
Ưu: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Khuyết điểm: "nothing"
Ưu: "The service crew served us well. They are friendly and helpful"
Khuyết điểm: "Too many Indian movies"
Ưu: "Service was great."
Khuyết điểm: "Bit on the cold side."
Ưu: "The friendliness of the staff, the food and overall the experience."
Khuyết điểm: "That our bags weren't check in all the way to SEA"
Ưu: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Ưu: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Khuyết điểm: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Ưu: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Ưu: "Attentive Staff - Fabulous"
Ưu: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Khuyết điểm: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
Ưu: "Extremely polite flight crew"
Khuyết điểm: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Ưu: "Thank you flight itself was v good but not check in"
Khuyết điểm: "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"
Ưu: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Khuyết điểm: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Ưu: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Khuyết điểm: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."
Ưu: "I loved the touch of luxury, even sitting in the economy , the hot towels, the good food , attractively prepared , the free wine and the courtesy of all the team. This was my third time flying with Singapore Airlines and I hope not the last time. The big plane flew so quietly, it was a wonderful flight."
Khuyết điểm: "Like in all airplanes in economy the seats are too close , but when you cannot afford to fly differently it was okay, there was at least leg room."
No wheel chair assistance was provided though we requested it throughout the journey. First leg Delayed by an hour.
Staff very kind and helpful
They literally discriminate the families flying with children. We had five tickets and they did let us carry only two cabin bags though the bags weighed only less than 10 lbs. very rude. They asked us to put all laptops together in one bag and check in rest of them at the gate in dallas. They asked us to check in one more bag at the gate in doha for our connection because the cabin bag with laptops is heavy. We were family of 5, traveled with one cabin bag to our final destination. I have been using qatar since 2014. Won’t fly with them again.
We left in time, arrived on time but my luggages did not! I just got them the next day.
Travelled in time as advertised
Overbooked flight. My wife and I got split up. I have a replaced disk in my neck (kids behind me constantly kickin my seat) made for a painful and unpleasant flight. (Staff did nothing to prevent this)
They did not let my uncle fly at all
Khuyết điểm: "Please review booking 33UZCS made through your app and costing $1493. I was blocked by Qatar airlines from boarding. I need help in getting the issue addressed"
Ưu: "Yeah everything was good flight timing was very accurate I loved their service"
Khuyết điểm: "Hotel or a waiting area should be arranged in case of flight delay"
Khuyết điểm: "Everything and being on time and not loosing all my luggage"
Ưu: "best airline"
Khuyết điểm: "when its best there is no comment"
Ưu: "I love your hostesses"
Ưu: "Crew were amazing, superb."
Khuyết điểm: "Food verity, seat comfort ability, wider range of entertainment."
Khuyết điểm: "Check-in for ticket took 2 hours!"
Ưu: "crew was nice and helpful"
Khuyết điểm: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Ưu: "The airplane trip was ok"
Khuyết điểm: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Ưu: "The crew was amazing and welcoming and warm."
Khuyết điểm: "The toilets was not clean and the boarding delayed without any explanation"
Ưu: "crew is good and helpful."
Khuyết điểm: "The food was terrible. Needs to improve the quality of the food."
Khuyết điểm: "Seat comfort"
Ưu: "No delays"
Khuyết điểm: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Ưu: "The crew were very friendly"
Khuyết điểm: "The boarding was delayed"
Ưu: "Customer service and food."
Ưu: "Spacious for economy, pleasant flight attendants"
Khuyết điểm: "Nada!"
Ưu: "Hotel to freshen up was great idea"
Khuyết điểm: "Visa took forever. Ended having only 2 hours at the hotel"
Ưu: "Great services"
Khuyết điểm: "Boarding slow"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Khuyết điểm: "My personal stuff been stolen in airports"
Ưu: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"
Ưu: "Gate crew was great"
Khuyết điểm: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Ưu: "Dallas to Doha wheel chair service and boarding was good."
Khuyết điểm: "My parents did not get wheel chair in Delhi after that long,tiring journey..this is the service airline provide,it's so disgusting..they didn't even get the porter..they had to carry the heavy luggage when they have problem in walking..I am so disappointed.what is the use of this survey."
Ưu: "The Qatar Airways price."
Ưu: "Selection of alcohol."
Khuyết điểm: "The selection of food."
Ưu: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Khuyết điểm: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."
Ưu: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Khuyết điểm: "Small seats (I'm fat, so this is my problem really)."
Khuyết điểm: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "not friendly staff delayed and no help. cost me so much did not get anything"
Ưu: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Khuyết điểm: "I didn't have any issues on this flight. Everything was great for me."
Ưu: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Khuyết điểm: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."
Ưu: "The staff were friendly"
Khuyết điểm: "Food The seat were terrible The next flight rebooked because the first fight were delayed"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "Flight was very good"
Khuyết điểm: "Food"
Ưu: "Great crew members.. Very helpful"
Khuyết điểm: "Boarding was very slow... Just one person Also lost 1 bag from Dallas to Delhi"
Ưu: "Boarding team was considerate with hand baggage and also as we were with a toddler they understood the need of extra wieght."
Khuyết điểm: "Food menu wasnt good."
Khuyết điểm: "No legrooms"
Khuyết điểm: "Food could have been better, I mean the quantity could have been more. The attendants were not so nice. Breakfast was only a half slice of bread. Please increase the quantity of food."
Ưu: "Plenty of entertainment variety."
Khuyết điểm: "Not enough leg and elbow room. For a flight this long, seats should be a little more comfortable."
Ưu: "Service was exceptional. Good was good and departures were timely."
Khuyết điểm: "Nothing"
I would like to prefer it next time.
Counter boarding was long and painful
Ưu: "The crew was very patient. The foid was very good"
Khuyết điểm: "The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots"
Khuyết điểm: "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"
Khuyết điểm: "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."
Ưu: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Khuyết điểm: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
Khuyết điểm: "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."
Khuyết điểm: "No it was good"
Ưu: "The crew were nice and boarding was smooth"
Khuyết điểm: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Best economy airline experience I’ve had in years"
Khuyết điểm: "If they could have offered neck rubs (jokingly)"
Khuyết điểm: "The boarding process needs improvement. The crew should be more friendly. And, there needs to be more movies and TV shows."
Ưu: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
Ưu: "The service, food , amenities were all A +++"
Khuyết điểm: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Ưu: "The leg space and the entertainment. The crew were very nice."
Khuyết điểm: "The bathroom must be kept cleaner."
Khuyết điểm: "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"
Khuyết điểm: "Very poorly organized boarding"
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Khuyết điểm: "I was sitting in emergency exit so i will not complain of small seats"
Khuyết điểm: "My seat was booked on Ile. it was chanded to window which I hate"
Khuyết điểm: "Horrible service. Flight delayed for almost 4.5 hrs at the DFW. Missed connecting flight and requested them to switch another carrier. Request was denied and put in a red eye flight for next day. Pathetic Airlines"
Ưu: "The exit row due to my size good choice"
Ưu: "Great service and smooth flight!"
Ưu: "Crew is great and on their game"
Khuyết điểm: "Stuck next to and surrounded by crying babies on a long haul flight is terrible. So uncomfortable! Wish I could afford to upgrade but I suppose I must tough it out:/"
Ưu: "Nothing really. Packed like sardines in seats which are too narrow."
Khuyết điểm: "2 hour delay at DFW because other flights de icing Diverted in mid Atlantic to Dublin because of problems with toilets. Waited 2-3 hours there. Missed connecting flight from Dubai to BLR. Only good thing was that Emirates gave me a boarding pass to a later flight and a meal voucher that was accepted with bad grace by the barista at terminal B Costas. Two of the meal voucher choices Cozi & Burger King had gone out of business!"
Ưu: "Quantas Operated by Emirates is definitely not Emitrates standard."
Ưu: "Bar in business class"
Ưu: "Nothing much."
Khuyết điểm: "There was no hotel reservation and I have to pay out of pocket. Why? I need a refund. You guys are responsible for that."
Ưu: "Nice travel from Dallas to Dubai and I am happy."
Ưu: "The food was good for economy"
Khuyết điểm: "My seat was about 70% of the size of a normal one. It gave me back pain and shoulder pain as the wall encroaches into the seat space. Do not under ANY CIRCUMSTANCES take the window emergency exit seats. They charge you extra but don’t warn you that they are tiny. I am of relatively normal (althletic) build not overweight or unusually tall etc. They initially told me there were no other free seats so I ended up sat on the floor. Turns out there were free seats. They lied."
Khuyết điểm: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
Ưu: "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."
Ưu: "Friendly staff and on time schedule"
Khuyết điểm: "Tight leg room"
Ưu: "All other service was ok except not giving hotel room for staying for the purpose of connection..."
Khuyết điểm: "Stay over night for connection and emirate dine giving hotel"
Ưu: "Loved to watch a movie and get wonderful service"
Khuyết điểm: "Can't think of anything"
Khuyết điểm: "Firstly the check in for boarding pass took forever since there was only one counter that charged for extra luggage. I had to line up 3 times to get a boarding pass and almost missed my flight even though I came 2 hrs earlier. Secondly emirates does not give you Hotel even if your layover is for 14 hrs. Since my airline for final destination is another airline they said I don't qualify for it. It's a nightmare. I have travelled all other airline but by far emirates is the worst airline I travel. Terrible experience and I will never fly Emirates."
Ưu: "Free upgrade given as skywards gold"
Khuyết điểm: "ICE not as good as a380"
Ưu: "Emirates is always the best."
Khuyết điểm: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."
Khuyết điểm: "Bad smell - probably somebody had vomited on a previous flight"
Ưu: "When traveling overseas, I believe Emirates is by far one of the best airlines to travel with. From check-in to arrival the staff is extremely professional, polite and helpful. I will look to travel with Emirates every possibility I get."
Khuyết điểm: "I think the meals can be simplified a little. Wasn't a big fan of the food, but I rarely eat on the plane so it didn't matter anyway."
Khuyết điểm: "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."
Ưu: "Everything rom booking to boarding to reaching the destination."
Ưu: "Food, service and the crews behavior to be honest I'm very satisfied from that flight so I recommend all my friends to try once on Emirates. I really appreciate for the services."
Khuyết điểm: "There is nothing to mention that I didn't like it everything was on time."
Khuyết điểm: "Handling Flight delays Management"
Ưu: "Cordial staff and good food"
Khuyết điểm: "Leg room and head phones did not work properly"