Wonderful airline to travel with. The accommodations are always great.
Excellent flight. Wonderful inflight service. Check in in Mumbai could have been better but overall 10/10.
Ưu: "Best in the world, as always."
Ưu: "Again seats space could be better. Crews were very attentive."
Khuyết điểm: "Other passengers reclining their seats could be a nuisance..."
Ưu: "Price is good"
Khuyết điểm: "The food can be more improve"
Ưu: "SQ always has the best looking flight attendants"
Ưu: "The staff was amazing"
Ưu: "Seats are spacious even for economy class."
Khuyết điểm: "None"
Ưu: "crew handled the tough crowd well, but were not extremely hospitable"
Khuyết điểm: "food was disgusting"
Ưu: "Yes and yes"
Khuyết điểm: "Not sure because I have never had a better experience."
Khuyết điểm: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Khuyết điểm: "For better leg room in business class go for the bulkhead seats"
Ưu: "Friendly crew and spacious."
Khuyết điểm: "Food could be better"
Ưu: "Amazing crew."
Khuyết điểm: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Khuyết điểm: "Very cramped. Worst leg of the journey"
Khuyết điểm: "My moslem meal selection wasn’t provided onboard"
Khuyết điểm: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Khuyết điểm: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Seating was spacious, crew was attentive. Boarding was efficient."
Khuyết điểm: "The food choice was not pleasing to me."
Ưu: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Khuyết điểm: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ưu: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Khuyết điểm: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "Entertainment system"
Khuyết điểm: "Uncomfortable seats with no space, arrival at last gate"
Ưu: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Khuyết điểm: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Ưu: "I like everything about Singapore airline service."
Khuyết điểm: "Nil"
Ưu: "Great service"
Khuyết điểm: "Nil"
Ưu: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Khuyết điểm: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ưu: "It was good"
Khuyết điểm: "Nothing"
Khuyết điểm: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Khuyết điểm: "Food wasn't the greatest but it was adequate considering shirt trip"
Khuyết điểm: "Too salty Hindu non veg meal"
Ưu: "Was very old plane but was good"
Khuyết điểm: "Food and crew was well"
Ưu: "Finally an airline that loads from the back to the front. Makes sense to me"
Ưu: "Service was nice."
Khuyết điểm: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Ưu: "Everything great personnel"
Ưu: "evening meal was delicious"
Khuyết điểm: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Ưu: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Khuyết điểm: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Ưu: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Khuyết điểm: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Ưu: "Service was best in class"
Khuyết điểm: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Ưu: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Khuyết điểm: "The food is average taste... a bit salty :("
Ưu: "The food was ok. It didn't set my heart on fire, but I did finish it."
Khuyết điểm: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Ưu: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Khuyết điểm: "Flight was over too quickly."
Ưu: "Clean ,on time"
Khuyết điểm: "The movies were not updated"
Ưu: "The flight experience was pretty great overall.."
Khuyết điểm: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
Ưu: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Khuyết điểm: "My husband reacted to the spicy beef/rice dish served for breakfast."
Ưu: "Singapore air has amongst the best service out of all airlines."
Ưu: "Nothing i like"
Khuyết điểm: "Terrible ground service in changi airport singapore"
Ưu: "Great seats and leg space in premium economy."
Khuyết điểm: "We had the staff come to us twice to keep the "noise" down (we were travelling with a 2.5 yrs old). Now we travelled on other legs with Singapore airlines, with the same toddlers and same "noise" levels, but no one came to us to request to keep the noise level down... I am guessing that premium economy has a different (lower) threshold for toddler "noises" !! :)"
Food not served in time..staff is rude
Ưu: "Excellent Cabin services."
Ưu: "Crew was great. TV Entertainment system was excellent."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Khuyết điểm: "Flight was delayed 18 minutes & disembarking was not direct but via bus."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Khuyết điểm: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Good aircraft, crew attentive."
Khuyết điểm: "Food was poor."
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "The crew and comfort of the flying ship is excellent."
Khuyết điểm: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."
Ưu: "empty seat next to me!"
Khuyết điểm: "more cramped than akld to doha"
Ưu: "Good entertainment."
Khuyết điểm: "Very cramped seating."
Ưu: "Staff was courteous"
Khuyết điểm: "My meal preference was not available."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Ưu: "Cabin crew service is excellent. Food is very nice. Safe travel."
Khuyết điểm: "Little bit congested."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Great crew, as usual."
Khuyết điểm: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Ưu: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Khuyết điểm: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."
Ưu: "Overall services"
Khuyết điểm: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."
Khuyết điểm: "the returning flight from Doha to Chicago was absolutely old and small."
Ưu: "Films Service"
Khuyết điểm: "Not enough films"
Ưu: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Khuyết điểm: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"
Khuyết điểm: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Ưu: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Khuyết điểm: "seat was not much comfortable"
Ưu: "The movie selection was good."
Khuyết điểm: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Ưu: "The crew was friendly and patient. The flight departed on time."
Khuyết điểm: "The plane was small and cramped. The food was mediocre and could have been more creative"
Ưu: "Some how it was a good experience"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "A comfortable safe flight. Steph was very helpful and nice and kept us updated when there was a delay on the flight. There were no problemsThe food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :) my face it was processed promptly and my reservation was handled promptly at the information desk ."
Khuyết điểm: "The food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :-)"
Ưu: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Khuyết điểm: "No flexibility in flight changes"
Ưu: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Khuyết điểm: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"
Ưu: "The crew was very nice"
Khuyết điểm: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The leg space is what got this flight a 3 star."
Ưu: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."
Ưu: "Comfortable wide seats, good service"
Ưu: "Cabin crew was pleasant and at least smiled."
Khuyết điểm: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Ưu: "Rhank you dear Qatar for excellent customer service"
Khuyết điểm: "Food"
Ưu: "Customer service is amazing!"
Khuyết điểm: "Keep up the great work!"
Ưu: "The seat is comfortable."
Ưu: "Seats were very comfortable and so were the entertainment options"
Khuyết điểm: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Ưu: "Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)"
Ưu: "The whole service went smoothly without rushing."
Khuyết điểm: "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."
Ưu: "The flight was good"
Khuyết điểm: "Everything was great"
Ưu: "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
Ưu: "Crew was amazing and diligent !"
Khuyết điểm: "Food could have been better with some more options available onboard!"
Ưu: "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
Khuyết điểm: "Could have been longer so I could get more sleep!"
Ưu: "new seating arrangement is nice"
Ưu: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Khuyết điểm: "Nothing"
Ưu: "Friendly staff and very accomodating"
Khuyết điểm: "Did not enjoy the food choice, tv needed repairs"
Ưu: "Everything, thank you. See you next time. The best airplane"
Ưu: "Crew was good"
Khuyết điểm: "Food was not good"
Ưu: "Efficiency and on time takeoffs."
Khuyết điểm: "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."
Khuyết điểm: "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
Ưu: "Crew were outstanding and food was awesome"
Khuyết điểm: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"
Khuyết điểm: "seat cushion for the back is too hard."
Ưu: "So nice, smile everytime, clear information and direction"
Khuyết điểm: "I really hope they will serve wine or liquor but that is okay"
Ưu: "Smooth, uneventful travel all was well."
Ưu: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Khuyết điểm: "Food was mediocre in flavour and variety."
Ưu: "Average flight. Nothing special. Pleasant flight crew."
Khuyết điểm: "Baggage was delayed."
Khuyết điểm: "Delayed flight and promised me in Chicago and in Flight that the plane in Hong Kong would wait. Now I am sitting inside the Airport waiting until morning to fly out. I will never fly with them again. LIARS!"
Ưu: "Timely and professional."
Khuyết điểm: "I would like a different food selection...."
Ưu: "We were lucky the flight wasn't full. Had decent leg room using three seats for the two of us."
Khuyết điểm: "Had entertainment without downloading the WestJet app and/or payoff for stuff."
Khuyết điểm: "The flight was delayed for one hour."
Ưu: "Great customer service. Very attentive"
Khuyết điểm: "Lack of room"
Ưu: "They are very Harsh, There was no service at all."
Khuyết điểm: "Airhostess response is very poor."
Ưu: "Very quaint and hour flight went by pretty fast"
Khuyết điểm: "Electric outlets did not work on chairs"
Ưu: "Plane left almost 2 hours late otherwise everything was excellent."
Khuyết điểm: "Would have liked to have been offered a beverage more often"
Ưu: "Get extra room for my self."
Ưu: "No issues."
Khuyết điểm: "No complaints."
Ưu: "The flight attendants were top notch and very busy and efficacious. I was impressed that they were always so helpful, courteous, and energetic even after a 12 hour flight!"
Khuyết điểm: "Very uncomfortable with POOR AIRFLOW, mid way in the economy cabin, next to window (seat 44k). It was like trying to breath through a straw. I asked flight attendant if they could check the air flow, and her answer was that the temperature was 23C and everyone one else had blankets. My concern was not with temperature but FLOW. SO I went to back cabin (6 rows back) and the airflow was much much better and I could actually sleep. So bottom line there is an airflow issue mid economy cabin on the central AC jets. They should address this by putting back in air nozzles or checking actual airflow on these jets. This is very uncomfortable on long flights. Not sure I would fly this jet again for this reason."
Ưu: "The fight took off and landed in good time."
Khuyết điểm: "I expected dinner but got a pie with water. My IFE system acted up a little. Programmes were not great."
Khuyết điểm: "food was horrible. Please improve the quality and quantity."
Ưu: "The crew was polite and efficient."
Khuyết điểm: "I had requested special vegetarian meal. Although I did receive this meal, it was barely a meal, the full course was not provided. Only the main course and salad was provided. The bread(bun) and dessert were missing. It's not clear to me why vegetarians would be deprived of a full course meal."
Khuyết điểm: "Terriable service"
Ưu: "Being upgraded to premium economy was one of the best surprises ever in my life. Wide Seat and leg space, great food selection, baggages not misplaced, up to date email notification of flight status very much appreciated!!!"
Ưu: "Cathay Pacific with its new Airbus A350 has amazing business class seats and I have to confess that this business class product by far is now the best one. Service was just perfect and extremely professional, at check-in, upon boarding and on-board. So it was one of the most enjoyable flights I had for a long time. And last to mention, the food was lovely."
Khuyết điểm: "Cathay Business Class passengers departing from Dusseldorf Airport can use the Lufthansa Business Class Lounge in Terminal A. It is one of the poorest lounges I visited in the last years. There was not even a proper selection of food available for lunch leaving me hungry upon boarding."
Ưu: "Crew was amazing. Professional, cheerful, willing to help. from take off till landing"
Khuyết điểm: "Seating was atrocious. I specifically asked whether I could get an exit row seat (i am 6'4"). I was even willing to pay the extra 200$ for my partner and myself. I was told that there were no open exit row seats. But on boarding, the entire exit row was empty. It stayed that way through the flight. Super annoying."
Ưu: "On time performance"
Khuyết điểm: "Safety"
Ưu: "Flight staff was excellent and friendly"
Khuyết điểm: "our flight form Vancouver to Hong Kong was delayed 3 hours which made our connection in Hong Kong to Denpasar short. This resulted in our luggage not getting to Bali and we had to wait 36 hours to get it. As we were leaving on a tour the next day it made it very difficult to get the airline to understand where we needed our luggage and how important it was to get it. It took numerous phone calls, all of which were costly long distance, to get them to commit to getting our luggage to us"
Ưu: "Unlimited drink options throughout duration of flight; great selection of moviesmotr"
Khuyết điểm: "Seat layout not very spacious; only 2 full meals offered on a 14 hr flight"
Ưu: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Khuyết điểm: "Not getting hit twice by the crew serving food and at least an apology."
Ưu: "The boarding, comfort and crew were excellent. Everything is very organized and professional."
Khuyết điểm: "I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed."
Ưu: "Food, clean plane, Nice staff"
Ưu: "Liked? Nothing. I came up with a new slogan for them based on my experience. "Turkish Airlines: Shoulda flown Lufthansa""
Khuyết điểm: "Didnt like? Everything. Ataturk is filthy and literally reeks. Gate crews, ticket counter personnel, flight crews are pretty rude and simply refuse to answer direct questions if they dont want to. Seem genuinely displeased if they have to bother speaking any language but their own to communicate with international passengers. Customer Service i believe is merely a joke to the entire company. If i was a religious person i would pray no one ever has to use their feedback system or try to communicate with their customer service group by phone. Thats what i get for being American i guess, just higher hygiene standards and expectations on service for the price paid."
Khuyết điểm: "Food was late and terrible seating arrangements were horrible they placed my infant in a different section don’t recommend it if you are old or traveling with family"
Ưu: "Food was good and the crew members were very friendly."
Khuyết điểm: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."
Ưu: "On time"
Khuyết điểm: "Not enough leg room"
Ưu: "Food as per.always was.great and choice of entertainment also good."
Khuyết điểm: "Bording was delayed because of inbound flight delays."
Ưu: "Food was quite good for an airline."
Khuyết điểm: "The cabin was hot, couldn't sleep, no air vents."
Ưu: "Food was fine, and crew admirable. Good entertainment even without internet connection on flight."
Khuyết điểm: "I’d change out the Mac and cheese at the prelanding meal. Service took awhile and I ended up in the zone in the back where choices were gone. Biggest factor was inability of phone center or inter et to check me in."
Ưu: "Its was sooo goood, thanks"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "The in-flight entertainment was great."
Khuyết điểm: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."
Ưu: "Boarding on time. Decent food. Relatively clean aircraft"
Khuyết điểm: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Khuyết điểm: "I miss the turkish delights they used to serve"
Ưu: "I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent."
Khuyết điểm: "Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result."
Ưu: "Crew was helpful and supportive, snack was good"
Khuyết điểm: "Good was good, but not exellent.,entertainment was good, but need more latest movies. Overall, it's good flight, but not the top class"
Ưu: "Great service, great food and drinks"
Khuyết điểm: "None"
Ưu: "Cabin crew was perfect! Food and everything is best!"
Ưu: "Ataturk airport, meals"
Khuyết điểm: "Turkish airlines staff are rude"
Ưu: "All was fine. No complaints."
Khuyết điểm: "Live TV news"
Ưu: "great crew and flight!"
Khuyết điểm: "We would have loved to have been able to easily upgrade to business class but weren't able to."
Khuyết điểm: "Slippers and blankets were not provided to all passengers. Toilets got unacceptable by the end of the flight."
Ưu: "The food is imazing"
Khuyết điểm: "40mins rotar"
Ưu: "The crew was friendly and helpful. They were in the cabin often offering complimentary food and beverages. The seats were spacious even for my husband who is 6'1". There were many complimentary viewing options on the television as well."
Ưu: "food was good."
Khuyết điểm: "When I got Istanbul Ataturk Airport, they left me in baggage area with my wheel chair. I had to carry my two luggage through the exit door."
Ưu: "First time flying with Turkish. On time, smooth takeoff/landing, top notch food, entertainment, easiest and most comfortable transatlantic flight I've ever been on. Will continue to fly Turkish every time I have the option to"
Khuyết điểm: "Everything was top notch"
Ưu: "I liked the movie options and the fact that we were given blankets and pillows."
Khuyết điểm: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."
Ưu: "There was a delay in take off over 54 minutes. We had only 30 minutes to catch the connection flight at Istanbul airport and no one guide us in the airport to which gate we have to go. It was very hard for my wife to run with me all the way to the next gate (she is diabetic)."
Khuyết điểm: "Canceled flight"
Ưu: "Friendliness of the crew and their willingness to serve"
Khuyết điểm: "Boarding process at Istanbul and aircraft maintenance"
Khuyết điểm: "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."
Ưu: "Todo estuvo bien. Me gusto mucho la aerolínea turkish! La recomiendo"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "Food and entertainment system"
Khuyết điểm: "Heat on the airplane."
Ưu: "Flights attendants very nice, offered full meal if hungry"
Khuyết điểm: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."
Ưu: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Khuyết điểm: "Boarding a bit chaotic"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Nothing special."
Khuyết điểm: "No Internet, seats were very uncomfortable..ugh"
Khuyết điểm: "Called to change date. Thy did not take credit card payment over the phone for a stupid reason. Asked me to go to a thy office no later than 10.30 am the next day. Every airline grabs the money, these "very smart" thy admin has developed rules to make passengers' life's inconvenient. Highly not recommended. Lousy airline. Broke my luggage on top of this on my flight from Miami to Istanbul. NOT recommended. Refrain from even suggesting thy to your customers. You have a good name."
Ưu: "Best movie selection, best food. They even came around with pieces of Turkish delight right after we took off. Turkish Air makes it worth flying through Istanbul to get to western Europe!!"
Ưu: "Pretty good food, great crew. Exactly what you would expect from an airline."
Khuyết điểm: "Don't really have any complaints"
Ưu: "Excellent service"
Khuyết điểm: "Going on the bus to the plane"
Khuyết điểm: "food has declined its quality. not clear how to get diet food for people with food allergies crew less diligent and attentive than in other turkish flights"