Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Edinburgh đến TP. Hồ Chí Minh
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Edinburgh đến TP. Hồ Chí Minh.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến TP. Hồ Chí Minh từ Edinburgh có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến TP. Hồ Chí Minh với một hãng bay và chiều về bay đến Edinburgh với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến TP. Hồ Chí Minh từ Edinburgh tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Friendly staff. Both two meals were awesome."
Khuyết điểm: "Already done."
Ưu: "The staff was amazing"
Khuyết điểm: "Nothing much"
Ưu: "Ok boarding, plane was new, entertainment system was up to date"
Khuyết điểm: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Ưu: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Ưu: "Crew , announcements were restful , not loud and blasting like some airlines"
Khuyết điểm: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Ưu: "Crew was friendly. Seafood pasta was good."
Khuyết điểm: "I wish all airlines have a foot rest."
Ưu: "Yes the SQ802 and sQ807 was excellent"
Khuyết điểm: "Returning flight food short be better SQ807"
Ưu: "smooth boarding process excellent enterntainment offered food is also quite good"
Khuyết điểm: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Ưu: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Khuyết điểm: "Nothing."
Ưu: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Khuyết điểm: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ưu: "They treated you like you were important and really took care of my every need"
Khuyết điểm: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Khuyết điểm: "Way too cold"
Khuyết điểm: "Cabin little bit cold"
Ưu: "Boarding was good and the flight time was shorter than expected."
Khuyết điểm: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Khuyết điểm: "The desserts. The bun."
Ưu: "Entertainment system"
Khuyết điểm: "Uncomfortable seats with no space, arrival at last gate"
Ưu: "Service was great especially the food"
Ưu: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Khuyết điểm: "All good"
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "food. schedule was on time"
Ưu: "Service was nice."
Khuyết điểm: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Ưu: "great service"
Khuyết điểm: "too long"
Ưu: "Helpful crew. Full food service!"
Ưu: "Friendly crew, efficient boarding"
Khuyết điểm: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Ưu: "Efficient boarding and arrival"
Khuyết điểm: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Ưu: "evening meal was delicious"
Khuyết điểm: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Ưu: "The food is good. The service is excellent, always smiling and attentive."
Khuyết điểm: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ưu: "Reasonable price"
Khuyết điểm: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Ưu: "Great flight amazing service"
Ưu: "Customer service and food couldn't be better."
Khuyết điểm: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
Ưu: "Attention to detail, good leg room, entertainment options and a brand new plane"
Khuyết điểm: "None"
Ưu: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Khuyết điểm: "Nothing"
Ưu: "everything, excellent job"
Ưu: "New plane"
Khuyết điểm: "Food served 40 min after special meals"
Ưu: "Everything is suport wonderful"
Khuyết điểm: "Price. it's better"
Ưu: "Clean ,on time"
Khuyết điểm: "The movies were not updated"
Ưu: "Friendly and approachable"
Ưu: "The ground staff in Sydney!"
Khuyết điểm: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Ưu: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Ưu: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ưu: "Airline was great"
Khuyết điểm: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Ưu: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Khuyết điểm: "There is nothing I did not like."
Ưu: "Everything else was good"
Khuyết điểm: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Khuyết điểm: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
Ưu: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Khuyết điểm: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."
Ưu: "Everything was great!"
Khuyết điểm: "Terrible service"
Ưu: "Seat comfortable"
Ưu: "Absolutely professional!"
Khuyết điểm: "Nothing all perfect"
Khuyết điểm: "Lots of noisy babies / young children"
Ưu: "The entertainment was good."
Khuyết điểm: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "All crews are helpful especially to parents traveling with young kid."
Khuyết điểm: "More variety of food would be great"
Khuyết điểm: "Nothing"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Liked comfort and srvice"
Khuyết điểm: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Ưu: "Great crew and front desk"
Ưu: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Khuyết điểm: "Nothing to dislike."
Ưu: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Khuyết điểm: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Khuyết điểm: "The wedsite for Qatar could use some work."
Khuyết điểm: "My baggage was lost!"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Khuyết điểm: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."
Ưu: "Good movies, Comfortable seats"
Khuyết điểm: "Food could be better."
Ưu: "Clean airplane"
Khuyết điểm: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."
Ưu: "All around great airline. Comfortable for super long flights and completely accommodating."
Ưu: "Seats were comfortable, entertainment system was might better without of options."
Khuyết điểm: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."
Khuyết điểm: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."
Ưu: "Dallas to Doha wheel chair service and boarding was good."
Khuyết điểm: "My parents did not get wheel chair in Delhi after that long,tiring journey..this is the service airline provide,it's so disgusting..they didn't even get the porter..they had to carry the heavy luggage when they have problem in walking..I am so disappointed.what is the use of this survey."
Ưu: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Ưu: "Crew were extremely helpful and kind. Very responsible and polite."
Khuyết điểm: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."
Khuyết điểm: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Ưu: "It was a direct flight with good food and movies to choose from"
Khuyết điểm: "Small cramped seats in economy"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Had a great experience with this flight"
Khuyết điểm: "Nothing"
Ưu: "Good entertainment choices"
Khuyết điểm: "One of the rudest check-in staff I have ever dealt with"
Ưu: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Ưu: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Khuyết điểm: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."
Khuyết điểm: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Nothing really"
Khuyết điểm: "Food was really bad might as well have junk food."
Ưu: "Lots of space as the flight quite quiet. Very friendly staff."
Ưu: "Everyone on board was pleasantly and helpful and that goes a long way."
Ưu: "Comfortable wide seats, good service"
Ưu: "I liked the food and the entertainment ."
Khuyết điểm: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."
Khuyết điểm: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."
Ưu: "The entertainment choices were great."
Khuyết điểm: "We sat in front of a row of children who kicked the back of my seat for 13 hrs straight. We spoke to a flight attendant about it early on in the flight, spoke to the kids and spoke to the parents. Then spoke to the kids and parents mid flight. And then spoke to them all, including a flight attendant towards the end of the flight. The issue was never resolved. We asked to change our seats but could not. We asked for the parents to trade seats with the kids and they would not. It was the worst, most uncomfortable flight I have ever taken. And I fly regularly for work and for pleasure. It was an absolutely horrible experience. I was actually in tears on the flight because I was so tired, uncomfortable and frustrated."
Khuyết điểm: "delays with little information and compensation"
Ưu: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Khuyết điểm: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."
Khuyết điểm: "Best guys thanks for evreting"
Ưu: "Flight arrived on time."
Khuyết điểm: "Boarding was unnecessarily chaotic."
Khuyết điểm: "Crew could have been more friendly."
Ưu: "I liked there constant passing of water, food ."
Khuyết điểm: "Nothing"
Ưu: "Food was good"
Khuyết điểm: "Service was very slow. Only one person was serving. We had dinner at 10:15 pm and they did not had some of the beverages that were on the menu"
Ưu: "In flight entertainment and snack even for a short 1 hr flight"
Khuyết điểm: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"
Ưu: "Inflight service was good."
Khuyết điểm: "Seat was a little uncomfy"
Ưu: "High quality in.Biz.Great selections of food but wine a little scarce"
Khuyết điểm: "More wine"
Khuyết điểm: "Seat Spaces awful"
Ưu: "The food was quite good"
Khuyết điểm: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
Ưu: "Comfortable seats, good food and in flight entertainmen"
Khuyết điểm: "None"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "Boarding status changed straight from pre boarding to last call. No AC"
Khuyết điểm: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Ưu: "I was really please by the prices and the amount of food we got"
Ưu: "In economy class,was the best space and service I experienced so far! I was surprised by the level of service!"
Ưu: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Khuyết điểm: "One of my luggage didn't come came 3 days later."
Khuyết điểm: "Unrelated to your direct service, but as the largest user of the Istanbul Ataturk airport, the airline should address the lack of insfrastructure and personnel to deal efffectively and timely with x.ray inspection for the immense passenger traffic in transit. The LONG lines (crowds is a better word), makes the connection in Istanbul completely unacceptable."
Ưu: "Friendly staff good food. Good selection of movies."
Khuyết điểm: "Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups."
Ưu: "Overall was just ok"
Khuyết điểm: "Dirty smelly bathrooms Bad breakfast"
Khuyết điểm: "Flight was delayed 2 hours before take off."
Ưu: "Crew was very professional and food was very good."
Khuyết điểm: "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."
Ưu: "All was fine. No complaints."
Khuyết điểm: "Live TV news"
Khuyết điểm: "Bad cold food. Crowded. Hi"
Ưu: "I was delivered from point A to point B"
Khuyết điểm: "Airplane was changed, seats was changed. Crew was helpful but ground staff wasn’t very much like to help"
Ưu: "First time I've had a gift in economy! Very minimal, but nice! Food was very good - especially for airline food. Crew all very nice, and pre-flight in SFO was efficient and pleasant."
Khuyết điểm: "I'm a wheelchair passenger, which was a DISASTER in Istanbul!. It took nearly an hour to get to off and to passport control. And on the plane, it was very uncomfortable because of so little leg room. To get out of the window seat to go to the toilet was as bad as it gets, because of row in front with reclined seats - only possible to scoot across in sitting position. Not easy....!"
Ưu: "The service, food, price and entertainment, little flight pack"
Khuyết điểm: "Can't think of anything"
Ưu: "Short flight-everything fine. Great plane."
Khuyết điểm: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Ưu: "Staff are EXCELLENT"
Khuyết điểm: "Internet was spotty."
Ưu: "Friendly and attentive crew and quality of food and beverages served"
Khuyết điểm: "Edinburgh boarding gate was changed 3 times and the flight was delayed"
Ưu: "Fantastic food and service"
Khuyết điểm: "No miles. No notification either. Seems very arbitrary"
Ưu: "The crew was very helpful and kind, but the food was superb (not what I've experienced in the past on other flights). Those gift packs of a toothbrush/slippers/ eye mask was also so wonderful! That eye mask and ear plugs saved me during the flight and during my entire trip"
Khuyết điểm: "While we took off/ landed softly, I felt that the overall noise that the plane had while in flight was loud, almost too loud to fall asleep without headphones."
Khuyết điểm: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."
Khuyết điểm: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."
Ưu: "Boarding was smooth"
Khuyết điểm: "Food needs improvement and staff should be more friendly."
Khuyết điểm: "From JFK airport Turkish airlines was late almost 2 hours and when we came to Turkish our flight to Tbilisi left :("
Khuyết điểm: "Choices were between a meat dish and a pasta dish. I choose the pasta, which was an unintereesting, bland glop in a cheese sauce. Lttle favor, and less nutrition. More importantly, it was the same choice provided for both lunch and dinner. Bring"
Khuyết điểm: "Flight was canceled 4. in this year. 17 passangers is not good biznis for TURKISH AIRLINES"
Khuyết điểm: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"
Ưu: "surpassed our expectation"
Khuyết điểm: "The plane wasn't very full and my wife and I had 3 seats each to lay down and sleep on the long transatlantic flight"
Ưu: "Transit was okay."
Khuyết điểm: "Food was not accommodated - no vegetarian food provided."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "The flight was fine, the crew courteous and everything was ok until I got to my destination."
Khuyết điểm: "It turns out my checked luggage never made it to Budapest and the people at the airport did nothing to help with the fact that I had nothing on me because of that. They took my information to deliver the suitcase but since the luggage would not reach me for at least a week they did nothing to compensate for the fact that all I had on me were some books and my computer. I had to buy all new toiletries and since I am travelling for work basically had nothing to wear for my meetings. This was a really bad experience"
Khuyết điểm: "Refused to refund cancelled flight"
Khuyết điểm: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
Ưu: "Turkish delight and endless beverage service :)"
Ưu: "The crew saw I was travelling with my young son; baby and elderly parents. We were placed at the front of the crew and were kind enough to allow me to board first."
Khuyết điểm: "Most passengers had to put cabin bags into the hold. These were taken at the gate, it would have been nicer to have had this notified by text or when checking in so the bags could have been left at the check in desk."
Ưu: "Very good crew who were welcoming and attentive"
Khuyết điểm: "We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!"
Ưu: "Premium Economy was very comfortable"
Khuyết điểm: "Food was delivered in a hurry just after we embarked A bit more relaxed would have been better"
Ưu: "Fast boarding, early arrival"
Khuyết điểm: "If I weren't super hungover"
Khuyết điểm: "All good."
Ưu: "Lovely staff"
Khuyết điểm: "Weird boarding process. We all stood in lines uncomfortably for a longish time."
Ưu: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Khuyết điểm: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."
Ưu: "Good seats at back of plane"
Khuyết điểm: "Food"
Ưu: "Crew was friendly and professional, food was quite good as far as airlines go, chicken korma not bad at all."
Khuyết điểm: "The premium economy seats are hard, and you really notice that on a long-haul flight. It was at least spacious and offered a reasonable degree of recline. WiFi was expensive and unreliable."
Khuyết điểm: "Flight was delayed more than an hour due to mishandling of baggage - was at runway for takeoff and was called back to the gate because a bag was loaded that should not have been."
Ưu: "Landing was perfect!"
Khuyết điểm: "None"
Ưu: "Getting off the plane"
Khuyết điểm: "It is ridiculous to have elderly passengers made to carry heavy luggage up and down multiple steep stairways. This happened in Dublin, Edinburgh and of all places, Heathrow was the worst. There is no excuse not to have level walkways and Entrances to these large planes. Totally unacceptable given the prices we pay to travel."
Khuyết điểm: "I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated."
Ưu: "On time"
Khuyết điểm: "1-1/2 hour late departure. Charging for coffee and tea!"
Ưu: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."
Ưu: "Great flight attendants"
Khuyết điểm: "Length of flight was long but there's nothing that can be done about it."
Ưu: "Par from below the flight was great as always"
Khuyết điểm: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"
Khuyết điểm: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."
Ưu: "On time."
Khuyết điểm: "We were late to our outbound flight due to our other flight being delayed from weather. We went to the ticket desk area, which was closed and were directed to another help desk. Once at the front the attendent refused to help us and sent us to another desk at the other end of the terminal. After waiting in another long line, the attendent told us we had missed all flights to Edinburgh. There lack of staff and customer service caused us to miss all flights and trains into Edinburgh. On top of that, we were notified our flight back to London would be cancelled because we missed our outbound flight and that she could not provide us with any credits or refunds that we would need to call customer service. We lost the money we spent on our Edinburgh hotel and had no way to get to our vacation."
Khuyết điểm: "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"
Khuyết điểm: "Everything"
Khuyết điểm: "Luggage did not follow me. Still without."
Ưu: "Why have they destroyed this once great airline. Better choice of destinations and better prices and similar poor service from the Budget Airlines..Once I return I WILL NOT fly BA ever again."
Khuyết điểm: "Paying top dollar for the fare and the being asked to pay for the food and drink which was hugely overpriced anyway. They are now an Expensive no-frills budget service airline."
Ưu: "Nice legroom in world plus."
Khuyết điểm: "Wish there was live TV for sports."
Ưu: "Crew was great. Process of boarding and disembarking was fine."
Khuyết điểm: "Space in regards to seating is inadequate"
Ưu: "Good experience."
Khuyết điểm: "Nothing."
Ưu: "The subject says it all."
Khuyết điểm: "Went through vayama, for this booking. Arrived for a 1:45 pm flight, which I had paperwork for. Jay Informed me, that a flight change to an am flight was emailed to me in December! No follow up email....say a week before?! Like all the other booking sites I use. Spent another night, in Ediinburgh, plus much money for new tickets. Two airport layovers. Will never go through this site again, rate it poorly and not recommend. Thanks, Vickie Varney"
Ưu: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Khuyết điểm: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"
Ưu: "Left and arrived on time! Comfortable aircraft"
Khuyết điểm: "Nothing"
Khuyết điểm: "Disorganised"
Ưu: "I would have liked to have been offered water at least without a charge."
Khuyết điểm: "Boarding security very bad"
Khuyết điểm: "I on line checked in but it only checked me in for this flight and not my next flight which meant I was on standby. Agent at check-in could not change it."
Ưu: "Not much"
Khuyết điểm: "The boarding crew from Edinburgh did not allow me to bring my carry on despite it being very light and within size restriction. They said this was because the plane was already full with others' luggage and could not handle my bag for safety. Had to shove my things in a Tesco carrier bag and in my daughters small backpack on wheels. The backpack broke later as it was not made to carry more than a few books. And to top it off, the suitcase I was made to check never made it on my connecting flight to Chicago. I am still waiting for it to be delivered 36 hours later. This suitcase is virtually empty. Well, it's actually carrying a pair of sunglasses and my phone charger. totally inconvenienced and the crew saved the plane from being dangerously overloaded by an empty suitcase. Absolute nonsense."
Ưu: "Efficient at boarding gate all electronically monitored, photo recognition boarding a little confusing but help was on hand."
Khuyết điểm: "The fact that we had to pay for something as basic as tea and coffee!!! Very disappointed in BA, their standards have dropped, not sure if I will continue to fly with them in the future."
Khuyết điểm: "The queuing process was not efficient, the packing of people on a shuttle bus was dangerous with the number of people squashed onto the bus and then we had to wait on the bus for quite a while for the determination to be made that the flight was ready. Once on the flight, the hanging flap that separates the first class from economy, was loosely hanging and rattled fiercely and on lift-off swung back toward our faces. We had to pay 4 pounds for a coke and weird coffee. Then we had to circle London while we waited to land because of the IT mess in London."
Khuyết điểm: "You can't even get a water to drink without paying"
Ưu: "Flight was comfortable. Reached 20 mins before time Leg space was ample."
Khuyết điểm: "Lost my bag"
Khuyết điểm: "Overcharged for baggage as the BA online baggage payment system was not working."
Ưu: "The service"
Khuyết điểm: "Small sits for three people"
Ưu: "Everything on the flight was fine the crew was great and the seats had a comfortable amount of legroom."
Khuyết điểm: "I was shocked to learn that my ticket did not include any check in baggage allowance. Plus the charge of £60 per bags for our travel party of three was just rude. I was also disappointed to Learn that BA would not honor my One World Saphire status in anyway and give me a free checkin."
Ưu: "Clean plane, efficient cabin crew, very slick boarding."
Khuyết điểm: "Nothing to make it stand out from the other providers(Flybe, Ryanair, easyJet) as all complimentary offerings have disappeared."
Khuyết điểm: "Little close on the connection"
Khuyết điểm: "Some passengers were allowed to drink excessively becoming very loud and continually bumping into aisle-seated passengers."
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