Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Ý
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 16h 35m
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Ý.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Ý có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Ý với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Ý trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Khuyết điểm: "Every thing is good"
Ưu: "The crew were good"
Khuyết điểm: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Khuyết điểm: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"
Ưu: "Empty plane."
Khuyết điểm: "Service very reactive, particularly with so few passengers."
Khuyết điểm: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"
Khuyết điểm: "Nothing"
Ưu: "Seat where comfortable and thank needed more leg space"
Khuyết điểm: "Good was poor bcz going and back was same menu of choice of food."
Ưu: "Food was good and so was the crew, entertainment was better than expected."
Khuyết điểm: "Obviously the seat could have been roomier but still good."
Ưu: "Efficient, and courteous,seats too were comfy, neat amd clean"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "In-flight crew was excellent."
Khuyết điểm: "Seat didnt fit to me."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "Air hostesses are classic.The plane very spacious ."
Khuyết điểm: "Wait time to connect from Doha too longNo hotel accommodation."
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "Good food and services"
Khuyết điểm: "Boarding slow and luggage too strict"
Ưu: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Khuyết điểm: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"
Ưu: "very courteous flight crew"
Khuyết điểm: "baggage took along time to come business class luggage came after economy"
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Khuyết điểm: "One restroom was out of service"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."
Ưu: "Overall services"
Khuyết điểm: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Khuyết điểm: "Food was awful and two out of four family members have been sick. One on each flight"
Ưu: "The entertainment console is dismal"
Khuyết điểm: "Comfort of seat size has shrunk!!! Good grief."
Khuyết điểm: "The flight attendant dropped a suitcase on my head when I was sleeping. I had terrible headache, nauseous, and dizzy with some really uncomfortable neck pain. The staff tried to get me to take medicines that I could not read for nauseous but I would not. They said they were prescribed by a doctor! What doctor. The flight was the longest worst ever! 14 hours - nothing to eat or drink! In addition, the head flight attendant said the baggage compartment over my head was a problem as it opens all the way down and bags fall easily out. The bag was easily 30 pounds and landed directly on my head. I suffered a concussion."
Ưu: "The foods on the plane and the time as they said it happened I mean no delay."
Khuyết điểm: "The most thing the foods were hot and fresh."
Khuyết điểm: "."
Ưu: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Khuyết điểm: "Movie selection could have been better."
Ưu: "Not much really."
Khuyết điểm: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Ưu: "Landing and botding is safe"
Khuyết điểm: "...."
Ưu: "Everything from courtesy, to very good food, and a clean flight."
Khuyết điểm: "Noothing"
Ưu: "We enjoyed the comfort, food , staff and entertainment."
Khuyết điểm: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Ưu: "Polite staff keen to help"
Khuyết điểm: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."
Ưu: "In general the crew was very nice."
Khuyết điểm: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Khuyết điểm: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Khuyết điểm: "It was all good"
Khuyết điểm: "Food could have been better. Dessert was disappointing, more choice could have been good."
Ưu: "Everything was good!"
Khuyết điểm: "More movies, no wifi, better food"
Ưu: "Seat arrangements excellent Crews nice"
Khuyết điểm: "Very disappointed about quality and frequently of food offered"
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "It was a short flight, so no problems"
Ưu: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."
Khuyết điểm: "I am platinium and got treated that way!!"
Ưu: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Khuyết điểm: "Boarding a bit haphazard"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "All good"
Ưu: "I was stopped at gate check in and taken to one side as passport security had reported that I was intoxicated. I was badly injured in the armed forces and have lost my hearing which affects my balance. I asked for an aisle seat as I'm a big guy as s personal trainer. But was given seat E. Next to a huge obese guy. He slept whole journey, must of had nightmares and jumped and banged me repeatadly. I had the first meal, which was not great but edible. I couldn't eat it properly as I couldn't move my left arm due to the blob Sat next to me. I asked the stewardess to wake me at the meal times so I could get more food. She didn't. Not once. I couldn't even get out the seat to go toilet or get any of the help yourself stuff outside the toilets due to the fat blob I was put next too. Totally disgusted with the whole flight and crew when everytime I've used the same company before it was excellent."
Ưu: "Because i changed to business class, it was a different experience. Comfort, convenience, good service."
Khuyết điểm: "All went well."
Ưu: "Amazing crew!! Lots of entertainment options. Food decent. Better than on trip from Seattle to Dubai. Check in Bathrooms kept clean on long flight We were encouraged to walk around"
Khuyết điểm: "Boarding cumbersome We left Dubai late and arrived Seattle late. It was a little g flight already and the extra seat time of the delay was difficult."
Ưu: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."
Ưu: "Leg room is spacious."
Khuyết điểm: "Overall good.."
Ưu: "Was punctual. Crew little neurotic"
Khuyết điểm: "To be cabin in business class"
Ưu: "The crew helped us get seats together as a family and also made a request for that seat change. They allowed us to board earlier which really helps since we have two kids under 4 years of age."
Khuyết điểm: "The announcements at Chennai airport are not always audible"
Ưu: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Khuyết điểm: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."
Khuyết điểm: "The Crew could be more friendly"
Ưu: "the seats, the window"
Khuyết điểm: "fliglth to short"
Khuyết điểm: "Read the above. Completely incompetent and dishonest company"
Ưu: "The only good thing was the entertainment"
Khuyết điểm: "Everything"
Ưu: "It’s no choices small portion"
Khuyết điểm: "No taste a"
Ưu: "Service was excellent"
Khuyết điểm: "Veg food needs to be improved in ROME-DUBAI Sector."
Ưu: "Every thing"
Khuyết điểm: "No comment"
Khuyết điểm: "Water leaking into 52 and 53. Wet socks"
Ưu: "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
Khuyết điểm: "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."
Ưu: "Crew, food, service"
Khuyết điểm: "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."
Ưu: "Good service upon check in and in flight."
Khuyết điểm: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Ưu: "Good serevice"
Khuyết điểm: "food provided is not good. All western style most passengers are from Asia"
Ưu: "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
Khuyết điểm: "Since the air craft was new WIFI was not yet available."
Ưu: "The entertainment system was really good..."
Khuyết điểm: "The food was poor compared to other airlines...IE British airlines void us great"
Ưu: "On time and Crew was helpful otherwise"
Khuyết điểm: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Khuyết điểm: "No proper communication provided on gate about the delay. Meal voucher was given very late and hence did not make any sense. We were completely uncertain about our onward travel since no information was available till we reached Dubai which was very frustrating."
Ưu: "Nice crew"
Khuyết điểm: "Not enough space to sleep .. ppl infront put their chairs ally's the way back n I could barely move"
Ưu: "Crew very good"
Khuyết điểm: "Too cold. Food not very good"
Ưu: "food wifi"
Khuyết điểm: "the airplane was filthy and old the touch screen was malfunctioning"
Khuyết điểm: "nothing"
Ưu: "Cleanliness, customer service, rapidness"
Khuyết điểm: "Entertainment was a little outdated"
Ưu: "Great service all round and lovely staff on board! A delight to fly."
Ưu: "Entertainment was good"
Khuyết điểm: "The seats were terrible and not enough cushioning"
Ưu: "crew very friendly"
Ưu: "Flight was comfortable"
Khuyết điểm: "Not enough Veg food even though requested well in advance."
Ưu: "Getting off the plane after 24 hours of nonstop crying children"
Ưu: "Airbus 380 is my favorite plane; the entertainment selection was very good."
Khuyết điểm: "Dinner featured a salad of potatoes and green beans and the entree included potatoes and green beans, a repetition that seemed odd. According to the printed menu, the passengers had a choice of lamb or chicken, but I only heard the flight attendant offering chicken - no mention of lamb. The food was much better on the Rome to Dubai leg of our trip, as was the service."
Khuyết điểm: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."
Ưu: "Great airline and staff!"
Khuyết điểm: "I loved it"
Ưu: "Screen was not very sensitive and arrow swipes did not always work. I was constantly switching between handheld and touch screen to switch movies or make selections"
Khuyết điểm: "Touch screen problems . See above comment."
Ưu: "Kind flight attendants, perfume available in the restrooms, great variety of choices of entertainment (including listening to Quranic recitation if one feels so moved), interesting playlist of songs as you await takeoff ("Fly Me to the Moon, Rocket Man, Starman, etc.)"
Khuyết điểm: "I thought I'd get an overnight stay due to the distance of my flight and the length of my layover (10 hours) but I found out too late that I didn't. The airport is not conducive to comfortable sleeping! I did appreciate the meal voucher though; make sure you ask for it at the Emirates Connecting Flights desk if you have a connecting flight with Emirates Airlines."
Khuyết điểm: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."
Khuyết điểm: "My seat was broken and did not recline My luggage did't arrive and i had a conecting fly the same day to Buenos Aires and this create a big problem for me I hope i will receive my luggage son"
Ưu: "Timings were perfect for flight landing and departure. Cleanliness was there."
Khuyết điểm: "Service was very poor. Asked for warm water 3-4 times - no response.. Asked for green tea - no response."
Ưu: "Crew attitude and helpfulness. Food and beverage."
Khuyết điểm: "Boarding procedures. Inadequate bathrooms for passenger numbers. Seat width. No economy plus seating."
Ưu: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Khuyết điểm: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."
Ưu: "All was good"
Khuyết điểm: "Nothing was amiss"
Ưu: "Yes, crew was friendly, efficient, & helpful."
Khuyết điểm: "Seats we’re tight on second flight. They had an odd foot rest protruding.....?"
Ưu: "Service is excellent as always"
Khuyết điểm: "Food could be better"
Khuyết điểm: "Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!"
Khuyết điểm: "Provide cover for eyes so that we can sleep better"
Khuyết điểm: "They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food."
Ưu: "Friendly and smiling"
Khuyết điểm: "No fruits after service for dinner"
Ưu: "Food was good. Seating is very tight. Bathrooms were clean and well-stocked."
Khuyết điểm: "I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination."
Khuyết điểm: "I am an average-size person but even for me I found the seats were small and uncomfortable."
Ưu: "Good service food was okay for a short trip"
Khuyết điểm: "No comments"
Ưu: "Crew was okay. Food was the worse ever. Middle comfort on seats"
Khuyết điểm: "If the food was suitable for human being"
Ưu: "Absolutely Fabulous Crew, very attentive to Passenger Needs."
Ưu: "all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people"
Khuyết điểm: "Crew can help made a better trip by slowing down thing. Snark area should be open all the time."
Khuyết điểm: "Food was some of the worst airline food I’ve had. I had the vegetarian options and the vegetables were very bland and over cooked. I usually like airplane food."
Ưu: "Restroom was kept clean throughout the flight which impressed me"
Ưu: "Lovely crew, good amount of food and drink available."
Khuyết điểm: "Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead."
Ưu: "Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!"
Khuyết điểm: "As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring."
Khuyết điểm: "Could have a better"
Ưu: "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
Khuyết điểm: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
Khuyết điểm: "Airplane use to fly from Taipei to Ho Chi Minh old and dirty."
Ưu: "good service and food but A330 is too old and small"
Khuyết điểm: "The armrests don’t go up. Huge problem for kids trying to sleep on an overnight flight!"
Ưu: "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
Khuyết điểm: "How can u loose a luggage"
Khuyết điểm: "flight attendant don't speak english clearly!"
Ưu: "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
Khuyết điểm: "A little bigger seat and a bit more leg room would be nice."
Ưu: "The service, the food"
Khuyết điểm: "Nothing"
Ưu: "Entertainment device is updated and good"
Khuyết điểm: "Staff at SFO was a little bit loud and mean when they asked the customers to line up—like in zone 1/2 boarding process."
Ưu: "Friendly Movies"
Ưu: "Everything, the service, the food, the disposable toothbrushes & toothpaste in the bathrooms, I’ll always fly China Air going to Asia from now on, they are awesome!"
Ưu: "Food was good and brought out and cleaned up promptly. Seats were comfy for economy. Flights were timely."
Khuyết điểm: "Nothing that China Airlines could control. Mostly issues with Manila NAIA airport."
Ưu: "Good staff, new planes, polite and efficient"
Ưu: "Boarding commenced at or very near to the established time. Fast and fairly efficient. Meal selection was good and food tasted very good. Only the bread was a bit crusty on the bottom."
Khuyết điểm: "It would be nice if the Long-Haul flights had a better selection and more recent episodes of "The Big Bang Theory!" I'm tired of watching the same three old episodes."
Ưu: "Music celection is awesome"
Ưu: "Love the air plane fly with. Seat is ok , food is better compare with Americans airline industry, but no compare with Korean airline ."
Khuyết điểm: "The food is small tray , nothing special , silverware is plastic not like Korean Air or AsianaAirlines are stainless. Entertaining have a lot choice . But the screen is terrible small and old look . Can’t see clear with reading glasses."
Ưu: "Took the CI11/CI12 direct from NYC to TPE. Great flight. Great crew and accommodations - pillows, blankets, seats. Food not bad."
Khuyết điểm: "No free wifi. Paid is overpriced for 24 hours."
Ưu: "Fast boarding. Well organized. Good flight attendant crew although they need people with better English. Food was served hot and on schedule. Fair selection of movies. Poor selection of Tv programs"
Khuyết điểm: "Transiting from One flight to another in Taipei is no easy task. Signage is poor watering lounge features giant rocks for seating and I found out later that there is a proper lounge downstairs. No signage in English to tell you about the seating downstairs. Poor selection of food in terminal. we have to pay for WiFi and when you get it, it's very slow."
Khuyết điểm: "Food Crew"
Ưu: "I like entertainment and food.. taste is good.."
Khuyết điểm: "One of the crew members was a little rude. I was sleeping and was forced to wake up and pull my seat back all the way forward so the person behind me could eat."
Ưu: "Fly China airlines you won't be sorry"
Ưu: "New plane (airbus a350). Love the family couch."
Khuyết điểm: "Crew wasn't as attentive as expected."
Ưu: "The second plane was lovely, with an outlet, comfortable decor, and awesome entertainment system. The first plane economy was roomy for an over seas flight compared to planes I have been on in the past."
Khuyết điểm: "Airlines could not check me in their system without me having a return ticket, which I did not need for Indonesia as I was receiving a visa upon arrival which does NOT require a return ticket. I was told this as the flight was boarding, so I had to spend $$ on a last minute flight in a panic to anywhere - that I couldn't get a refund for just so I could board the plane."
Khuyết điểm: "Our flight was delayed for 8 hours"
Ưu: "Exactly what you would want a flight to be!"
Ưu: "Very nice short trip."
Khuyết điểm: "nothing."
Ưu: "I've been taking CI to Taiwan since I was a little kid. My flight to Seoul via Taipei was a bit uncomfortable bc the flight was fully packed and even though I had an aisle seat, the person sitting in the middle was hogging up all my space . Once I landed in Taipei and went on next flight to my destination at Seoul, that flight was much more comfortable and less people. On my return direct flight from Taipei to JFK seats were comfy and service is always attentive. I enjoy taking china airlines and can always rely on their service and clean planes"
Khuyết điểm: "The new interior decoration seems outdated and gives a weird vibe."
Ưu: "Entertainment like new movies are great to watch"
Khuyết điểm: "Crew must be aware that some passengers only speak & understand English."
Ưu: "on time and cordial staffs"
Khuyết điểm: "seats are small , no refreshment at the back room like water drinks snacks to be self serving"
Ưu: "China Airlines has decent food menu and on-board entertainment. Overall a good flight experience."
Khuyết điểm: "I just hated the frequent delays."
Ưu: "Seats were quiet comfy, great movie selection on a personal touch screen tv, delicious meals and drinks."
Khuyết điểm: "Not enough toilet rooms for the amount of the passengers it caries"
Ưu: "Fligh on time."
Khuyết điểm: "The food on board."
Ưu: "This flight was great. It was a short flight but food was still served. Crew was very nice."
Khuyết điểm: "Boarding was late and no announcement came from anyone."
Ưu: "Largely pain free experience"
Ưu: "The Airbus is such an extremely "customer oriented' airplane."
Khuyết điểm: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"
Ưu: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Khuyết điểm: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."
Ưu: "The food was good and the entertainment was fine."
Khuyết điểm: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."
Ưu: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Khuyết điểm: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."
Khuyết điểm: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."
Ưu: "Timely departure and arrival. Excellent landing. Helpful crew."
Ưu: "The crew was fantastic! Very friendly and helpful, and a couple was very helpful in getting me a better seat because I'm 6'4", and for some reason, the ticket people feel it's ok to put me in the middle between people when the extra room seats seem to be given to short people. 3 Flight Attendants worked hard to find me an open aisle seat."
Khuyết điểm: "Turkish Air's seats are too small, with horrible leg room, and they always have their planes too hot. They have to do something about it because if you're over 6' tall, it will be a horribly uncomfortable flight, especially when that flight is 13 hours."
Ưu: "including new releases"
Ưu: "Friendly crew Good food Clean plane"
Khuyết điểm: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."
Ưu: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."
Ưu: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Khuyết điểm: "Nothing."
Ưu: "Good entertainment system with lots of options."
Khuyết điểm: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Ưu: "food, entertainment"
Khuyết điểm: "I liked everything"
Ưu: "The food on flight."
Khuyết điểm: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."
Ưu: "Nothing.... except the movies"
Khuyết điểm: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."
Ưu: "Missed the flight due to delayed flight coming into Muscat."
Khuyết điểm: "Missed the flight due to delayed flight coming into Muscat."
Ưu: "Great comfort and speedy service of beverage and breakfast"
Khuyết điểm: "They didn't pick up the dishes fast"
Ưu: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."
Ưu: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"
Khuyết điểm: "Asked for a refund, Turkey is a hot spot for terrorism and Americans have been evacuated from this country. Airline would not refund or let me change names on my tickets. I will never deal with this airline again."
Ưu: "Smooth ride, with no delays"
Khuyết điểm: "Woman sitting next to me with her baby made the whole ride uncomfortable"
Ưu: "Service was amazing! Highly recommend."
Ưu: "the crew in turkish airlines is always nice and courteous. and i really like the food they serve"
Khuyết điểm: "not a fan of the tight sitting"
Khuyết điểm: "I woke up twice due to too warm cabin."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "Plane was nice. Crew was very nice."
Khuyết điểm: "The plane was blazing hot. The in flight entertainment system was down for half the flight."
Khuyết điểm: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"
Ưu: "TV accessories - socks, blanket"
Ưu: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Khuyết điểm: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."
Ưu: "Newer plane"
Khuyết điểm: "Horrible boarding process. Unorganized- mayhem!!"
Ưu: "Flights attendants very nice, offered full meal if hungry"
Khuyết điểm: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."
Khuyết điểm: "Flight was delayed by one hour"
Ưu: "Still able to rest & crew very nice and helpful"
Ưu: "Pretty much everything"
Khuyết điểm: "Was late taking off"
Ưu: "Everything was excellent"
Ưu: "They gave us a meal on a 2.5 hour flight and we were very surprised!"
Khuyết điểm: "They boarded late and you had to take a shuttle to the plan. We drove to the plane and waited for 15 minutes in the cramped shuttle while they were putting another staircase to the plane and finishing prepping it. We left a half an hour late and the flight was already at 10pm. It was a pretty terrible experience! And the section of the Istanbul airport we were in was pretty dirty. Also the movie they played had two language options but no English which was disappointing."
Khuyết điểm: "Did not have as the flight to istanbul was cancelled and moved to alitalia"
Ưu: "The food and drinks were excellent."
Khuyết điểm: "Entertainment option was restricted to one movie for everyone on the flight. I wasn't interested in the movie. This flight was not equipped with the entertainment suite attached to the chair like the previous flight."
Ưu: "Continued the great service"
Khuyết điểm: "I would like a little more leg room"
Ưu: "The price, wonderful service, plenty of good food. Great entertainment selection"
Khuyết điểm: "I wish there was a little more leg room, specially for such a long flight."
Ưu: "Nice attendants"
Khuyết điểm: "Small plane"
Ưu: "The food!"
Khuyết điểm: "Gate agents attitude and unwillingness to answer simple questions."
Ưu: "Flight attendants were great!"
Khuyết điểm: "Food not what expected."
Ưu: "food and flight crew were good."
Khuyết điểm: "there was no entertainment available."
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