economy seats horribly uncomfortable. food inedible. staff inattentive. pilot hit the Sydney runway so hard my teeth rattled. there was nothing good about this flight.
Can fly Airbus A380 from AUH to Chicago instead of Airbus A350. Emirates fly bigger flights from Chennai to Dubai and Dubai to Chicago will choose Emirates next time
Khuyết điểm: "The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink"
Ưu: "Luxury and spacious toilets"
Khuyết điểm: "Amount of food was not enough from Hong Kong to Abu Dhabi."
Ưu: "Only cleanilyness inside the plane"
Khuyết điểm: "Customer service at the checkin at the airport and also the service by the flight attendant inside the plane"
Khuyết điểm: "The airplane broke from Abudabi to Delhi with 4 hrs delay."
Khuyết điểm: "Foid is really bad. Need to work in time.1 hours and 15 min lat to fly from lax"
Khuyết điểm: "flight was overbooked had to stay in abu dhabi"
Ưu: "The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,"
Khuyết điểm: "I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all"
Khuyết điểm: "Food has gone down a lit"
Ưu: "Crew and food"
Khuyết điểm: "Entertainment"
Ưu: "Departed on time. Seat was ok."
Khuyết điểm: "Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr."
Ưu: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Khuyết điểm: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."
Ưu: "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Khuyết điểm: "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."
Ưu: "Both planes had USB ports for charging phones. Food was better this time."
Khuyết điểm: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."
Ưu: "Only process of boarding."
Khuyết điểm: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment. The seats for economy class were way too crammed. With the growth in technology, it would be helpful to have a USB port to charge. ELL phones."
Ưu: "Shoud be treated good meal in flight."
Ưu: "Seat was good."
Khuyết điểm: "We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing."
Khuyết điểm: "Flight connection was delayed by 90 minutes."
Ưu: "I liked everything but I still could not find out if I was getting credit on the frequent flyer sustem"
Ưu: "Flight was very comfortable from boarding to landing."
Khuyết điểm: "Food was just very normal and lack variety. Should provide more options."
Khuyết điểm: "They moved my flight to later time on both ways."
Ưu: "FLIGHT WAS NOT CANCELLED"
Khuyết điểm: "FLIGHT WAS DELAYED, CONNECTING FLIGHTS WERE MISSED. SIGNIFICANT DELAYS"
Khuyết điểm: "Bad seats. Treat people like cattle with barely any leg room."
Ưu: "Entertainment system"
Khuyết điểm: "Seats are small , price is expensive"
Khuyết điểm: "The carry-on size allowance is way too small and the staff was adamant and said pay $300 (Reason: the suitcase wheels wouldn't go inside the measuring crate) Ended up buying a backpack. I have used the same bag for traveling from india on etihad. Decided never to use etihad for travel."
Ưu: "The neatness and entertainment system"
Khuyết điểm: "The food"
Ưu: "Just the movies"
Khuyết điểm: "They didn't offer any food you have to ask them for and when they brought food they gave me bad food. It was really horrible trip!"
Ưu: "Seat space"
Khuyết điểm: "Food"
Ưu: "Seats were very comfortable and the crew was very courteous and friendly. Breakfast could have been a bit better quality, though. Overall it was a nice flight and I would take it again."
Khuyết điểm: "Food was nothing special."
Ưu: "Cleanness - friendly staff -"
Khuyết điểm: "Landing."
Ưu: "Good choice of entertainment. Food is better than most of the airlines."
Khuyết điểm: "Boarding experience is horrible. Every time you need to board a bus to get to the terminal in AbuDhabi. Why can't they get more gates for better boarding. Why should we go through another security check as soon as you arrive in AbuDhabi ? I have never seen this any other airport."
Ưu: "Have more space between seats"
Ưu: "Crew, service, more seat room."
Khuyết điểm: "Chaotic boarding but that's it!"
Ưu: "Main course not served in the Dinner. My wife asked to crew about main course they told to her it is completed I mean not available any more."
Khuyết điểm: "Improve the services like Dinner quality and snak quality. In the Airport there is big q for checking no one is controlled and guding about line."
Ưu: "It's amazing flight ever Ghezlan the hostess she awesome and helpful with all the passengers I love her cause she's wonderful"
Khuyết điểm: "They ran out of food (lamb and chicken) and served veg dish for both the main courses!!"
Khuyết điểm: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Khuyết điểm: "Not enough vegetarian food"
Ưu: "The bathrooms were stinking after a couple of hours and the flush stopped working. Otherwise, good food, attentive staff"
Ưu: "Service and food, comfy seats!"
Khuyết điểm: "Being charged £94 each suitcase for excess baggage from Manchester! Our bags weighed in at 29k and 31k and was told it was a maximum weight of 23k! However when we left Brisbane our bags weighed the same and nothing mentioned to us! How can this happen? Same airline company different rules depending which country you depart? Very very angry with Etihad."
Ưu: "Boarding service at the airports was the only good thing. The staff was good and courteous."
Khuyết điểm: "Entertainment and food was mediocre."
Khuyết điểm: "movie selection poor."
Ưu: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Ưu: "Nothing specific..."
Khuyết điểm: "I know this sector is can be tough on the crew... But got a very routine service with not much eye contact... For my coffee was given one sugar/creamer... Before I could ask for another the steward moved away... Didnt bother to check if I am fine...., Also, they ran out of water around landing time :( Entertainment was not available until after 10 or 15 mins take off and cut 10 mins before landing... Felt like second class..."
Ưu: "Ample room and privacy provided by the tastefully done seating pod arrangement"
Khuyết điểm: "Nothing"
Ưu: "The food was amazing and the hostesses were so nice"